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Gehrke, CFI was named Director of Loss
Prevention for Wireless Advocates.
Jack previously held the position of Lead Investigations and Analytics for
Starbucks before taking this new role. He has held other Senior Manager Loss
Prevention positions for such retailers as T-Mobile and At&T/Cingular. Jack
earned his Bachelors of Arts degree in English from Concordia College.
Morris was named Corporate Asset Protection
Management for Rastelli Food Groups, Inc.
Laura was previously the Regional Asset Protection Manager for
Limited Brands and had worked there for 2 years. She has held other loss
prevention positions for Walmart as a Market Asset Protection Manager, Sears
Holdings Corporation as a District Loss Prevention Manager and May Company
Strawbridges as a Loss Prevention Manager. Laura earned her Bachelors of Arts
degree in Psychology, Religious Studies from Georgian Court College.
Bryant was named Sr. Manager Profit and
Protection for Caribou Coffee.
Steve previously worked for Kohl's as a District Loss Prevention
Manager for over 4 years. He was also the Executive Team Lead of Assets
Protection for Target before that. Steve earned his Bachelor of Science degree
in Criminal Justice from University of Wisconsin-Platteville and later acquired
his MBA from Cardinal Stritch University. Congratulations Steve!
Retail Council of Canada
Canada's Leading Loss
Prevention Conference Delivers Value for Attendees, with High-Profile Speakers
and a New Lifetime Achievement Award
By Christine Sampaio, National Security and Loss Prevention Manager, Acklands-Grainger,
This year's 2015 RCC's Loss Prevention Conference was held on September 16th at
the International Centre in Mississauga, Ontario. Attendees of the event were
treated with great presentations by local and international speakers, fun and
interactive vendor exhibits, great food and fantastic networking opportunities
with fellow industry friends and colleagues.
The jam packed agenda included speakers Jamil Farschi (CISO - Home Depot), Bill
Blair (Former Toronto Chief of Police), Nathan Dayler (Detective Constable
Toronto Police Services), Douglas Domin (Assistant Legal Attache - FBI Toronto
Office), Dina Kamal (Partner, Cyber Risk Service - Deloitte Canada), George Waggott (Partner & Co-Chair, Employment & Labour Group
- McMillan LLP), Shawn
Smith (Sr. Solutions Specialist, SAS Canada Retail Practice), Christian Leuprecht (National Security Expert and Professor of Political Science
Military College of Canada), Mahmoud Ghali (CTO - Reshift Media Inc), Brain
Renwick (Detective Constable - York Regional Police) Robert Siciliano (Security
Analyst, Author and Media Personality) and Daniel Linskey (Former
Superintendent-in-Chief, Boston Police Department).
There were also two engaging panel discussions. One lead by moderator Rita
Estwick (Director, Security Strategy - Canada Post) with panelists: Gord
Jamieson (Head of Canada Risk Services - VISA), Kristen Palmer (Manager, Fraud
Prevention & Strategy - Canadian Tire Bank), Brian Prentice (Chief Risk
Officer - Moneris). And the other lead by moderator Michael LeBlanc (SVP,
Marketing & Digital Retail - RCC) with panelists: Kasia Devlin (GM, Loss
Prevention - Bluenotes), Shelley Holmes (Sr Manager, Risk & LP - The Shopping Channel), and
Colin Kennedy (Digital LP Leader, Banana Republic Global - GAP Inc).
The conference also saw the first RCC - Lifetime Achievement Award recipient
which was presented to Rita Estwick - Director, Security Strategy at Canada
Post. Congratulations to Rita on this achievement!
Overall a great conference filled with tons of great industry information from
emerging Cyber Threats to Workplace Violence and a look into the future of
retail security and loss prevention. Congratulations to the RCC on putting
together another great conference.
Sponsored by WG Security Products, Inc.
The 2015 NRSS Has Been Released: So What?
By: Rhett Asher, Vice President, Asset Protection, Data Security & Crisis
Management, Food Marketing Institute
Another year. Another
National Retail Security Survey (NRSS). So what? What is
the significance of this survey? Does the information within affect the outcome
of your company's shrink results? What is the importance of knowing how other
retailers view their shrink results? Does this survey help those of us in the
food retail industry attack shrink with a better outcome than had this survey
never had been conducted?
In an effort to simultaneously answer all of these questions without seeming
elusive, the answer is: it depends.
I took the liberty of asking several Asset Protection leaders from various
retail segments how they use the information contained within the NRSS and
surprisingly, I received the same response with little variation. "I use it to
gage how our program fares with those of other retailers." Is this a good
answer? Is this the right answer? Again, it depends. The NRSS has a wealth of
information contained within its bindings and if one chooses to use it to answer
specific questions about specific curiosities, then that is their choice.
However, I believe there is additional valuable information hidden in this
report and I would be remiss if I didn't challenge you to think differently.
We are all in the Asset Protection field to reduce losses for our employer.
Inventory shrink, when successfully reduced, is a main area in which bottom line
profits can be enhanced. None of us would be successful at our jobs if we didn't
aspire to improve prior year results, regardless of how well those prior year
results may have been. Because of this fact, why would we ever limit ourselves
to using the NRSS, or any other survey, solely to validate our respective
program against other retailers? If we truly want to be the best we can be, then
I submit to you that perhaps a better use of the information contained in the
survey would be to specifically seek to learn what we are NOT doing well. The
survey itself will not point this out, but with a little analysis on your part,
the NRSS will come to life!
For more on the National Retail Security Survey, watch our interview with Dr.
Richard Hollinger, lead author of the study, in our LPNN column below
Inside Kroger's IP Surveillance Infrastructure
Like many directors of LP in large retail environments, Karl Langhorst spent
many hours in 2013 doing due diligence on a path of migration from analog CCTV
to IP video. While Langhorst's approach to $108 billion Kroger's migration to IP
video began the conventional way -- an analysis of market-ready platforms from
leading providers -- it soon took a dramatically different turn. "Through
internal discussions with our partners in R&D, we realized there was work going
on inside our four walls that could hold great potential for a homegrown
solution," he says.
Led by Sr. Director Brett Bonner, the R&D arm at Kroger was working on the
development of a then-unnamed interconnected IT system that would include a
number of radio and IoT (Internet of Things)-based technologies to enable
everything from consumer-facing shopping tools to mobile device-enabled
temperature monitoring for food safety. As the conversation between LP and R&D
progressed, synergies emerged. "We were mapping an efficient grid that would
provide good radio communications for our R&D initiatives," says Bonner. "Karl
was mapping out a migration to IP video. And, it seemed everywhere we looked
there was a camera." That got Bonner and Langhorst thinking; instead of
developing and supporting two autonomous infrastructures to meet each
department's objectives, would it be possible to build one platform that would
serve store operations and LP?
"We realized there was work going on inside
our four walls that could hold great potential for a homegrown solution."
- Karl Langhorst, Director of LP, Kroger
The conversation between LP and R&D evolved from theory to earnest work toward
what is today known as Kroger's RSI (Retail Site Intelligence) enterprise IT
architecture. Bonner and Langhorst brought in Randy Christian, who serves the
retailer as LP technology manager. "From an LP perspective, the transition to IP
video was born of a need for scalability because it's difficult to add new
channels to CCTV. We also sought the higher resolution that new IP cameras
afford, the agility of a more portable camera infrastructure, and the advanced
analytics enabled by IP video," says Christian. "We knew we'd be running a lot
of wires to support our IP camera rollout, so, at a minimum, we surmised that
we'd gain some efficiency
if we collaborated our effort with that of R&D."
"The system presents itself uniquely for each individual user through
- Randy Christian, LP Technology Manager, Kroger
The Busiest Time of Year for LP Conferences -
Over 10 in Two Months
With the retail LP conferences usually having a 10-month window, excluding the
November and December holiday season, this two-month period of September and
October is cram time for the industry. With ORC and various other organizations
fitting theirs in right before the holiday season. This two month period has
over 10 conferences taking place all across North America.
While FMI's, RILA's, NRF's, and RLPSA's conferences are in the front half of the
year, along with a few ORC shows and user group conferences, the real push is
right now and thousands of LP executives are meeting across the nation and
getting ready for the busiest time of year as criminals are also getting ready
for their busiest time of year as well. The problem for some and especially the
vendors is which ones to attend and which ones to sponsor. The good thing is
we're all getting ready and everyone's getting focused.
Good luck at your upcoming event and we'd be thrilled to share your
information and recap here on the Daily.
LPRC Team Meeting
This week the LPRC team was busy meeting with current members and discussing
IMPACT 2015. Chris Gillen, Sr. Advisor for the LPRC, and Brian Bazer, LPRC BOA
Member, met with our team to finalize current research and projects that are set
to be presented at the conference. We also updated and discussed current
operations and future goals. Thank you to Chris and Brian for taking time to
help our organization grow and providing us with invaluable advice.
60 seconds with... Ady Houghton, Head of Corporate Audit - Iceland Foods
What's your distinctive 'take' on the LP landscape? Seek to understand first,
and involve yourself to understand, all of the issues. What will be the biggest
changes in the next three years? ● Fewer retail staff on shop floors ● Budgets
are under pressure from diminishing margin and sales ● The emergence of CCTV
technology... What are the 5 biggest issues in LP? ● Quality of LP people ● Less
people on the shop floor will increase risk ● Economic climate not improving
● Ensuring you have a plan that the executive of your business buys into ● And, as
always, how can I do things cheaper, faster, better? Your biggest focus for
2015? The development of the LP Team, staying really close to Retailers.
Now, more than ever, LP teams need to deliver real financial benefit to our
respective organisations. What trends do you see right now? ● Retailers
are suggesting there is an increase in customer theft (circle of concern versus
circle of influence) ● Retail margins are reducing ● Growth of the internet ●
The merging risk of stock and vehicles - delivering direct from store to
Restitution in Aeropostale $25M kick back scheme between vendor
executive being reviewed by Judge
A whopping $13.7 million in restitution that former Aeropostale Inc. vendor
Douglas Dey was ordered to pay the retailer came under scrutiny Tuesday at the
Second Circuit, with one judge citing thin evidence of the company's losses in Dey's kickback and fraud trial and a trial judge's apparent unwillingness to dig
Dey, who admitted paying $25 million in kickbacks to Aeropostale executive
Christopher Finazzo, Aeropostale's former chief merchandising officer, while
running clothing supplier South Bay Apparel Inc., is appealing the
restitution order but not other aspects of his conviction. He was sentenced to
3½ years by U.S. District Judge Roslynn R. Mauskopf and ordered to pay
Aeropostale $13.7 million in restitution along with Finazzo even though the
pair already had coughed up more than $12 million in settlements.
Noting at oral arguments Thursday that there was no Fatico hearing to assess
Aeropostale's losses, Circuit Judge Denny Chin wondered at Judge Mauskopf's
seemingly off-the-cuff decision to equate the total amount of the kickbacks
paid to Finazzo with the total amount of loss to the retailer. "It looks like
the court is substituting the ill-gotten gains for the loss."
Industry Supports First National Goal To Reduce Food Waste 50% By 2030
The USDA and EPA have set the first-ever national food waste reduction goal for
the U.S., calling for a 50 percent reduction by 2030. As part of the effort, the
federal government will lead a new partnership with charitable organizations,
faith-based organizations, the private sector and local, state and tribal
governments to reduce food loss and waste in order to improve overall food
security and conserve the nation's natural resources.
An array of voices from across the food chain applauded this week's
Retailers join with USDA, EPA on food waste reduction
J. Crew's Madewell brand launches worldwide
Amid lawsuit, Haggen seeks OK for Albertsons to rehire workers
Infographic: True Cost of Fraud 2015 Study
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Woman faces hearing on football game ticket fraud charges
The North American PayPal Global Asset Protection Investigations team assisted
the Greenville County Sheriff's Office where Melissa M. Grey is facing charges
related to computer crime and for allegedly selling fraudulent football game
tickets for Clemson, South Carolina and other colleges, according to prosecutors
and court. Several people reported they deposited money in Grey's PayPal account
but she never provided tickets or passes or she gave them reprinted tickets,
according to warrants. Global Asset Protection are continuing to work with the
Police as the case prepares for trial.
For further information on PayPal GAP Team, email inquiries to
Report: How ready are U.S. retailers for EMV? Not very
Only 27% of U.S. merchants will be EMV-ready by the October 1st liability
shift, down from the 34% estimated in March, according to a survey. By
December 2015, 44% of U.S. merchants are expected to adopt EMV, however
EMV-readiness will not reach a threshold of least 90% until 2017- more than 15
months after the shift.
What small businesses need to know about the EMV deadline
An interview with NRF Vice President of Retail Technology Tom Litchford
Best Resource - the best resources is the EMV Migration Forum. Among
other things, they have a great EMV 101: Fundamentals of EMV Chip Payments
recorded webinar, and we partnered with them on a webinar about this time last
year called Merchant Considerations for U.S. Chip Migration featuring John
Drechny from Walmart and Robin Trickel from Heartland Payment Systems. This
webinar focused on the considerations required and the project planning
necessary for EMV implementation.
Will all customers have chip cards by October 1? No. Migration to EMV
will be a multi-year, transitional process.
What are the ramifications for business owners if consumers purchase with a
card that just has the magnetic stripe? The change in liability does not
affect purchases made with magnetic stripe cards.
What should we say to customers who may not know what all this is about and
why they are getting updated chip cards? Simply stated, the change is about
security - making it harder for the bad actors to turn stolen card numbers into
counterfeit cards and use them successfully to steal from retailers.
Assuming a business has implemented in time, how does the retailer's
liability change after October 1? It's fairly straightforward: If the
merchant accepts a counterfeit chip card and has not upgraded to EMV-compliant
readers and software, then the merchant assumes the liability for that
transaction. The graphic below, from our webinar, provides a great overview for
the liability shift rules.
What happens if small businesses don't implement EMV technology by October 1?
The worst case scenario is that the merchant would be liable for fraudulent
transactions made with chip cards. The October 1 "deadline" is just about the
liability shift - merchants will still be able to transact business with their
customers. Each retailer should do their own business risk analysis of their
exposure to credit card fraud and determine for themselves the appropriate time
to invest in EMV-capable technology. In fact, realizing that EMV is not the
panacea that the card brands would want us to believe, most retailers are not so
concerned with the deadline itself. Instead, they are focused more on protecting
their customers now by implementing technologies such as point-to-point
encryption and tokenization during the payment authorization process.
CVS Photo Developer Hit With Data Breach Suit - Security Practices Failed -
Didn't Promptly Notify
A CVS Pharmacy Inc. customer filed a putative class action in Georgia federal
court Tuesday accusing the company that manages online photo centers for CVS,
Costco Wholesale Corp., Rite Aid Corp. and Wal-Mart Canada of negligence and
breach of contract for failing to protect customer data from hackers.
Georgia CVS customer Tamara Nedlouf claims PNI Digital Media Inc. failed to
take reasonable measures to prevent the breach and promptly notify customers
that their data had been compromised. Nedlouf claims PNI had a duty to
disclose to consumers that its security practices weren't adequate to protect
consumers' personal financial information. The company should have tested
its security systems to ensure data was protected and implemented a process for
detecting possible breaches, the complaint said.
7th Circ. Won't Revisit Neiman Marcus Data Breach Ruling - Plantiffs Can Sue -
Cut Corners on Security
The Seventh Circuit declined to rehear an appeal it decided against Neiman
Marcus over a payment card data breach on Thursday, leaving in place the
precedential ruling that held plaintiffs can sue for the trouble and expense
of preventing fraud on their accounts.
The plaintiffs claim their payment card details were compromised in the 2013
breach of Neiman Marcus systems that affected a proposed class of 350,000
customers, saying the retailer cut corners on security measures that could
have prevented or mitigated the breach and didn't give them timely notice of the
CSOs could see 7% raise next year
Across all fields, U.S. starting salaries for professional occupations are
projected to increase 4.1% in 2016. The largest expected gains are in tech -
where starting salaries for newly hired IT workers are forecast to climb 5.3%.
The 20 positions expected to see the largest salary gains, percentage-wise,
between 2015 and 2016 are:
5. Data security analyst
2015 salary range: $106,250-$149,000
2016 salary range: $113,500-$160,000
6. Chief security officer
2015 salary range: $134,250-$204,750
2016 salary range: $140,250-$222,500
9. Network security engineer
2015 salary range: $105,000-$141,500
2016 salary range: $110,250-$152,750
17. Information systems security manager
2015 salary range: $122,250-$171,250
2016 salary range: $129,750-$182,000
6.2% increase csoonline.com
Levi Strauss store tests RFID in one store
Intelligent Article Surveillance
One of the most important concerns when implementing an electronic article
surveillance (EAS) solution for your retail stores is to strike the right
balance between effectiveness and customer friendliness of the system - so you
deter shoplifters, not customers!
At Nedap, we understand this balancing act: Our
RFID article surveillance
solutions combine the latest, innovative technology available with a sleek,
unobtrusive design that seamlessly blends into the decor of your store and helps
you create a pleasant and welcoming atmosphere.
Experience shows that losses can be reduced by more than 40% with an electronic
article surveillance system, which leads to an extremely quick return on
investment within a few months. Intelligent article surveillance, however, can
cut your shrinkage by another 20%.
Next generation article surveillance
Protect your investment. Nedap solutions offer a guaranteed
simple upgrade path to RFID.
Fight organized crime effectively. Notify your staff
discreetly when people enter the store with booster bags.
Empower your employees and make them part of the solution.
e.g., show your guards a picture or movie of the person who
triggered an alarm.
Know more, sell more. Actionable data for compliance overview
and identification of best practice and high-risk stores.
on the National Retail
Dr. Richard Hollinger, criminology
professor at the University of Florida and lead author of the National Retail
Security Survey, sits down with LPNN for a candid discussion on the latest
findings from the industry-benchmarking annual study on retail loss. According
2015 NRSS, inventory shrink averaged 1.38% of retail sales, or $44
billion - with shoplifting accounting for the largest portion of reported
shrink, surpassing internal theft for the first time ever. Dr. Hollinger talks
about the challenges of quantifying ORC, the emergence of data analytics, the
possibility of body cameras on retail employees, and the surprising fact that
many LP departments are reporting budget increases for the first time in years.
Episode Sponsored By:
LPNN Quick Take #16
In this LPNN Quick Take, Amber Bradley shares some
security tips to help consumers keep their personal data safe. Ed Wolfe,
WG Security, learns what he's been doing wrong all these years.
Solution Providers, have a video or
commercial you want to publish?
Sponsored by Vector Security
Mission, BC: Man stabbed after argument at Canadian Tire
A man is in hospital and will require surgery, after he was stabbed at a
Canadian Tire store in Mission, B.C., around 8 p.m. Wednesday night, according
to Mission RCMP. An altercation between the victim and a man in his 20s broke
out in the store, and spilled out into the parking lot. The victim, who is in
his 40s, suffered a single, non-life-threatening stab wound in the abdomen.
Paramedics with the B.C. Ambulance Service airlifted the man to Royal Columbian
Hospital in New Westminster. The suspect, in his mid-twenties, waited for police
to show up and was taken into custody.
Suspect in a 'gas and dash' theft murder in midtown Toronto 3 years ago has been
arrested in Montreal
Max Edwin Tutiven, 42, was taken into custody on Thursday morning, according to
police. Montreal police spokesperson Ander Leclerc said a tip led police to a
home in the city's east-end where a warrant was requested to enter the building
but the accused eventually surrendered to police after a two-hour stand-off.
Shell gas station employee Jayesh Prajapati was killed when he tried to stop a
man from driving away without paying his $112.85 bill. The incident took place
on Sept. 15, 2012 just after 9 p.m.
BC: Aj's Pets and Things Owner releases Arson Surveillance tape: goes viral
The public is doing what it can to help Vernon RCMP solve a recent arson case. A
fire was set at the rear of Aj's Pets and Things on 31st Avenue in downtown
Vernon in the early morning of Sept. 6. The store posted clear video footage
from one of its surveillance cameras that show a man carrying a backpack in the
alley behind the store. Since posting on Facebook, the video has been viewed
68,000 times, and shared on the social media site by more than 2500 people. "The
owners (of the store) are well within their right to release video, it is their
personal property," said Vernon RCMP Const. Jocelyn Noseworthy. "We're always
quite grateful to any help the public is willing to offer to help us solve
All B.C. Pharmacies to Have Time-Delay Safes
With the increase in thefts and robbery in B.C. , the B.C. College of
Pharmacists announced that with immediate effect (Tuesday 15th September), all
pharmacies should now have their drugs in time-delay safes. These kind of safes
are typically used in banks where people keep their valuables. This operates
only after an employee enters a code and it opens only after a few minutes or
sometimes hours have elapsed. All 1200 pharmacies in the B.C Province are
required to store drugs in time-delay safes, a decision taken after reports of
robbery increased over a period of time. As a result of this decision, only a
small number of drugs would be available for daily transactions while a bigger
section will be stored in the safe. History of robberies in the B.C.Province has
shown that robbers are targeting drugs like Metadol, fentanyl, oxycodone,
methadone, codine and others. The College has also pointed out that there has
been a 200% increase in these thefts in the Lower Mainland from 2012 to 2013.
After an analysis, it was also seen that in most cases the robbers just
completed the entire task with 2-3 minutes.
Brentwood, ON: Former store clerk charged with Armed Robbery
A man accused of holding a knife to a Portsmouth gas station clerk was indicted
on charges of armed robbery and criminal threatening. Anthony Conway, 33, a
former worker at the station, is facing up to 7 1/2 to 15 years in state prison
if he is convicted of the most serious charge. Prosecutors said Conway decided
to hold up Heath's Mobil Mart on June 29 just days after he was fired from the
Woodbury Avenue gas station.
Thunder Bay police make arrest in Oliver Rd. Mac's store robbery
Thunder Bay Police say one male is now in custody following a robbery at Mac's
this week. Police were looking for two suspects after the Oliver Road location
was robbed at knifepoint early Tuesday morning.
Saint-Antoine, NB: Three men charged after 9 guns stolen from Basque Fly Rod
Three men are facing charges after nine guns were stolen from a hunting and
fishing store in southeastern New Brunswick. Richibucto RCMP say nine firearms
were stolen from Basque Fly Rods early last Wednesday morning. Police say their
investigation led to the arrest of a 44-year-old man and 40-year-old man from
Saint-Antoine and a 27-year-old man from Notre-Dame.
Comox Valley: Walmart shoplifter arrested with $1,000 of stolen merchandise
On Sept. 9 a report of a theft from the Walmart store was received from the loss
prevention officer. A known male was reported to have left the store with over
$1,000 in merchandise without paying. The suspect vehicle was located a short
time later and the suspect male was taken into custody and the property
recovered. The 32-year-old man was held in custody until his court appearance.
Sponsored by The Zellman Group
Let's Get Physical: Why E-Commerce Makes Offline Stores More
Important Than Ever
The last several years have seen an incredible transformation in how people buy.
We've seen a rise of direct-to-consumer labels, on demand ordering and delivery
of nearly anything, virtual fitting rooms, subscription product discovery, buy
buttons from social, and even offline buttons that reorder goods with a single
click. One could be forgiven for thinking that, if it hasn't done so yet,
e-commerce is inevitably going to kill physical stores as we know them. Not so,
according to Forbes 30 Under 30 Tristan Pollock. In the video below, Pollock,
co-founder of the retail pop-up marketplace Storefront, discusses how, in a
world of e-commerce, offline takes on a new type of meaning for consumers.
Instead of being transactional, stores are now experiential. Not so, according
to Forbes 30 Under 30 Tristan Pollock. In the video below, Pollock, co-founder
of the retail pop-up marketplace Storefront, discusses how, in a world of
e-commerce, offline takes on a new type of meaning for consumers. Instead of
being transactional, stores are now experiential.
Smartphone authentication technology needed for stronger online payments
The retail and payments industries need to consider strengthening their user
authentication by using a customer's smartphone to comply with revised security
frameworks which will be implemented in 2018/19. Regulations for online payments
are being revised by the European Union which will affect payment service
providers and retailers who use these services for online transactions. These
guidelines will help organisations become compliant in internet payments, one
such suggestion is 'strong customer authentication', which should comprise of
two elements: something the user knows (a password or code), something the user
possesses (a token or mobile phone), or something the user is (biometrics, such
as a fingerprint). But meeting the EBA's strong customer authentication would
mean the end of a customer simply typing their card details into the internet -
they would also have to provide additional authentication.
Horseshoe Bay, TX offers 'safe zones' for swaps in online transactions
The popularity and potential risk of online sales and private swaps has prompted
Horseshoe Bay city officials to offer so-called "safe zones" at the police and
fire departments for residents to conduct in-person transactions with strangers.
"The Internet - almost every day we're getting reports of new scams going on.
It's rampant," Horseshoe Bay Police Chief Bill Lane said. "There is so much
misconduct going on when it comes to Internet transactions, thefts and fraud.
"We're at a time when everyone has to be watching out for their own personal
safety as it pertains to fraudulent activity," Lane added. "I don't encourage
anyone to invite someone into their home who they just met online." The
safe-exchange program requires residents to contact city officials to let them
know in advance the time and date of the meeting and the names of those involved
in the transaction.
Shopify and Amazon Team up to Help Online
"Fraud is not a person - it is a dynamic
grouping of statistics that deviate from the norm."
Stuart B. Levine,
CEO, The Zellman Group & Zelligent
Sheriff's Office assists in multi-jurisdictional $75,000 Organized Theft Ring
Marion County's Sheriff Tim Bailey announced for that a six-month investigation
concluded with a bust of a multi-jurisdictional theft ring. The investigation
included the Marion County Sheriff's Office, Marion City Police Department,
MARMET-METRICH Drug Task Force, Columbus Police Department, Delaware County
Prosecutor's Office and Ohio Organized Crime Commission. This theft ring
affected eleven counties: Delaware, Marion, Hardin, Franklin, Logan, Seneca,
Hancock, Morrow, Wyandot, Knox, and Richland. Twelve different store chains were
victims to these theft suspects with a loss of over $75,000 in merchandise. The
case resulted in several felony indictments by a Delaware County Grand Jury this
Co, FL: Publix Recognizes MCSO Detective for support in $50,000 ORC
On August 13, our Property Crimes Detectives arrested 5 people in a massive
retail theft shoplifting ring that was targeting North and Central Florida
grocery stores. These individuals stole more than $50,000 worth of beauty,
dental care, medical and other products from Publix and Winn-Dixie stores and
then sold the items on eBay. Today, September 17, Kevin Shultz, Norman Bonar,
Jay Harvey and other employees from Publix came to thank Sheriff Chris Blair and
his team for their outstanding support, dedication and tireless work in
identifying these individuals, placing them under arrest and breaking up this
organized retail theft ring.
NY: Jewel thief gets 5-10 years for $30,000 scam
The man caught attempting to steal around $30,000 worth of jewelry from a store
in Victor's Eastview Mall using a cloned credit card was handed a sentence
Thursday afternoon that includes five to 10 years in prison. The charges came
about after Scarlett entered the Mann's Jewelers on Feb. 11 and picked out a
Rolex watch, priced at $28,000, and a pair of diamond earrings for $2,000. He
then displayed a Capital One credit card to pay for the merchandise, which
initially cleared electronically. However, the salesperson felt there was
something wrong with the card. "So she called Capital One and was advised that
there was no record of such an account," the prosecutor said.
Aurora, IN: Man accused in $6,000 theft scheme with international ties
Police said the man behind bars is part of a bigger fraud ring that left a
victim out thousands of dollars and more possible victims. A victim from
Kettering, Ohio, noticed $6,000 in transactions he didn't make in Aurora,
Indiana. That's when investigators unraveled a bigger scheme. Abdul Kunetah, 24,
of Ghana, West Africa, is now locked up, accused in the local fraud scheme with
international connections. Investigators said the restaurant supervisor somehow
stole bank information from at least one victim in Kettering. They said he
called the victim's Chase Bank, pretended to be the victim and got a debit card
sent overnight to his Aurora, Indiana, home. Detectives said Kunetah then went
on a $6,000 spending spree. He was seen on surveillance video at Walmart using
the debit card to buy money orders and pre-paid cards.
OH: 2 Walmart Associates face theft charges of nearly $4K
Kalissha Coulter and Ashley Roberts are facing theft charges after the Walmart
loss prevention officers claim that would scan and then void sales of items for
customers and co-workers. The officers also claim they would place items in
customers' bags without scanning them. The claims suggest the women worked at
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Russian mafia stealing millions from Cancun tourists using ATM skimming devices
- Watch out if you vacation there
Revealed: 'Russian mafia' is stealing millions from Cancun tourists using 'most
advanced ATM skimming devices ever'... which can be bought online for $550.
Around $5million being stolen from holidaymakers in Cancun every month.
Investigation found 19 compromised ATMs along Mexico's Caribbean coast.
Fraudsters allegedly paying ATM technicians to get inside cash machines.
Beach, FL: Video shows fight between mall employee robbery suspect before shots
Newly released video shows a fight between a mall employee and robbery suspect
in the Gardens Mall. On Thursday, Palm Beach Gardens Police released the video,
showing moments leading up to an armed security guard opening fire in the mall
parking lot. The incident happened in April. Paolice say Keiontae Bailey ran out
of the Saks 5th Avenue store with $4,000 worth of purses.
Riverside Co, CA: Sheriff Department make an arrest in La Quinta
jewelry store burglary
Riverside County Sheriff's deputies have reportedly arrested a suspect that
allegedly burglarized La Quinta Jewelers Thursday afternoon. After searching
nearby neighborhoods they were able to locate the suspect a short time later.
MA: Construction workers commended for helping catch theft suspect
Two construction workers and a Boston police officer received a special
commendation Thursday for chasing down and subduing a suspect who allegedly
stole from the Berklee College of Music bookstore on Boylston Street. The
incident led to the arrest of a suspect with a violent history and "numerous
unrelated warrants," according to police officials. The three men helped take
him into custody after a struggle.
Hialeah, FL: Surveillance video shows Jewelry store Robber Attacking Witness
Newly obtained surveillance video shows a jewelry store robber attacking a woman
who was trying to enter the travel agency where she works. Hialeah police said
it appears that the man, who is described as a Hispanic man with dreadlocks, was
trying to grab the woman's phone so she could not call 911. Police said the
robbery was reported about 9 a.m. Sept. 3 at Ariel's Jewelry.
Jared in Portage, MI was the
victim of an Armed Robbery Wednesday evening at 8:30pm
Three suspects entered the store, pulled out hammers smashing 2 showcases. The
total of merchandise stolen is over $340,000.
Zales in Bowie, MD was alerted
by Zales Monitoring Center of an attempted Burglary, the store was not breeched
Piercing Pagoda in Butler, PA was the victim of a Grab & Run Wednesday evening,
merchandise valued at $1400
Kay Jewelers in the Sandusky Mall, Sandusky, OH was the victim of a Grab & Run
Tuesday morning, merchandise valued at $899
Hewitt, TX: Five arrested in a string of Pharmacy burglaries in Central Texas
Ansley, NE: Six burglaries reported early Wednesday morning at Ansley businesses
Cape Girardeau, MO: Woman arrested in for shoplifting perfume from JC Penney
Memphis, TN: Credit card "skimming" causing headaches for Memphians
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of the Industry's Original
On the Move
Jack Gehrke, CFI was named Director of Loss
Prevention for Wireless Advocates.
was named Corporate Asset Protection Management for Rastelli Food Groups, Inc.
||Steve Bryant was named Sr.
Manager Profit and Protection for Caribou Coffee.
||Brandon Luedeker was
promoted to Senior Area Loss Prevention Manager for Ross Stores.
||Jackie Cato, CFI was named
Manager of Loss Prevention for Cracker Barrel.
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A Simple Way to Free Up Hours of Your Workday Your to do list
shouldn't make you feel ragged and beaten down at the end of the workday. Before
you start any new projects, go through your day and find where you're wasting
time. Use these tips to figure out what you can stop doing to free up your time.
The Hidden Ingredient for a More Productive You...It's Not an App! The
hidden ingredient for a more productive you may not lie in technology or
research on time management tips. It's focus. Focus is a mental muscle that
needs to be exercised regularly. Here is how you can improve your focus.
Don't give up
Email: 5 Ways to Stop Wasting Time and Start Increasing Productivity
Email has become one of our most important tools but it also is one of our worst
distractions. Our addiction to email accounting isn't just costing us time, it's
lowering our productivity. Here are some ways you can get your email in check.
Use an app
Is Productivity Contagious?
We all know how easy it is to get the common cold just by being around some who
is sick, but there are other things that are just as contagious. Yawning,
laughing and even our ability to concentrate on tasks is contagious. All you
have to do is
sit next to someone who is focused.
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Tip of the Day
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No matter what you do, there's always two sides in every stadium, both supported
by their beliefs, convictions and opinions and both equally opposed in their
desire to win. While winning is everyone's objective, how you play the game is
in actuality more important. Regardless of how the other side plays, one must
always remember that afterwards regardless of the win or loss everyone respects
the one who played like a professional and gave it their best.
Just a Thought,
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