|September 26, 2014|
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Home Depot: First came the hackers, now come the lawyers
Home Depot Inc. is now getting hammered by lawyers. Across the country, at least
a dozen federal lawsuits have been filed claiming the nation's largest home
improvement retailer needs to pay for its recent data breach. In federal court
in Atlanta, six lawsuits related to the data breach have been filed as of Sept.
24, a review by Atlanta Business Chronicle found. Another half dozen have been
filed in federal courts in Illinois, Louisiana, Florida, California and New
York. The allegations in the cases are similar. Home Depot, says one lawsuit
filed in U.S. District Court in Atlanta, "failed to take adequate and reasonable
measures to protect its data systems from malware attacks, failed to take
available steps to prevent and stop the Data Breach from ever happening." In
another case also filed in Atlanta, Pennsylvania-based First Choice Federal
Credit Union says the breach is forcing it to incur the cost of
cancelling/reissuing numerous debit cards for its customers that were affected.
It also says it's losing revenue as a result of decreased card usage.
Investigative Report: Homeland Security in Detroit Exposing Counterfeit Makeup Federal investigators have seized millions of dollars in counterfeit makeup at the border, and they say demand for it is through the roof. "That is really the starting point, the gateway, for all this illegal activity - the demand," said Homeland Security deputy special agent Williams Hayes. "For people who are trying to save money, I would just say, 'Buyer beware. Is your health and safety worth the risk?'" Hayes said many people who think they have found a good deal don't realize they are buying low quality knock-offs that could be filled with something hazardous. He said investigators have found heavy metals, arsenic and even crushed glass in counterfeit makeup. (Source clickondetroit.com)
Safeway store in Liberty Lake, WA adds More Loss Prevention staff to combat
alcohol theft The Liberty Lake Safeway store has hired additional loss
prevention officers in response to a recent string of alcohol thefts, which has
led to more people being caught in the act, said Liberty Lake Police Chief Brian
Asmus. The most serious incident reported the week of Sept. 15-22 was a woman
caught stealing items in the store on Sept. 17. A loss prevention officer chased
the woman until she turned around and threatened to stab him.
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"Live in Ft. Lauderdale at the NRF Show 2014"
In this national update on ORC, hear from five of the leading experts on this growing threat to the LP industry and the latest efforts to combat it. Denny Dansak, Sr. Corp. Mgr. ORC, The Kroger Co.; Nelson Harrah, Dir. of ORC, Gap Inc.; Tony Sheppard, National Mgr., ORC Unit, CVS Caremark; Debra Lussier, Sr. Mgr., Investigations, The Home Depot; and Scott Sanford, Dir. of Investigations & Training, Barnes & Noble Inc., discuss the link between online fraud and brick-and-mortar crimes, the impact of state ORC laws, and the mounting national effort of ORC associations that are helping to bridge the gap.
LPNN Quick Take #17
In this LPNN Quick Take,
VP Business Development for WG Security Products, and
Mike Liberatore, Sr. Director,
Administration, Asset Protection for Hudson’s Bay Corp., discuss Mike’s session
at the NRF show. He explains the tabletop exercise they performed including the
fictitious situation at a mall and how they involved the audience step-by-step.
The main takeaway from the session was to have an active-shooter protocol in place.
Solution Providers, have a video or commercial you want to publish? Contact us.
Sponsored by Vector Security
Target gets aggressive - Undercuts even Wal-Mart in pricing
"Target's price leadership in Canada has clearly shifted," noted Robin Sherk,
director of retail insights, Kantar Retail, and contributor to the study. "We
found that the price of Target Canada's overall basket was 3.9% less expensive
than Walmart's. In our initial study, the retailers' basket values were
effectively even." (Source
Canadian class-action lawsuit against Home Depot data breach - seeks $500M - 1 person sees $8K in bogus charges on his card Lozanski is working with Toronto law firm, McPhadden Samac Tuovi LLP, in launching the class action law suit against Home Depot of Canada Inc. and its American parent, The Home Depot Inc. It's the first class action lawsuit in Ontario targeting the security breach. The initial claim is $500 million, but that could change once lawyers get a more realistic handle on the actual extent of the losses. He realized $8,000 was improperly charged against his Visa in a series of transactions in early September 2014. (Source ctvnews.ca)
Cargo theft a hit to Canadian economy, security - Supporting Bill S-9 Cargo theft is not simply about stolen goods – affecting an individual load or a particular company – but extends beyond that to adversely influence the economy as a whole, Richard Dubin, vice president of investigative services for the Insurance Bureau of Canada (IBC), suggested during the Annual Toronto Fraud Forum this week. IBC supports giving cargo theft a higher profile and adopting tougher sentencing, Dubin said. "Sentencing hasn't been very tough for this type of crime. A perfect example is there are cases where a person gets caught with a million dollars of narcotics – cocaine, whatever – and they get a very heavy jail sentence. They'll grab somebody who was involved in stealing a trailer load and they're not, at times, getting jail sentences," he added. That is one reason why IBC lobbied for Bill S-9, an Act to Amend the Criminal Code, which at its heart, is auto theft legislation. "But the beauty of Bill S-9 is it also includes the seizure of property obtained by crime, which would cover cargo theft," Dubin told session attendees. "As a result of that, we are working with CBSA (Canada Border Services Agency) now where they are prepared through intelligence to identify containers that they think have stolen cargo and start seizing those containers," he said. Under the act, trafficking in property obtained by crime and possession of property obtained by crime for the purposes of trafficking are subject to imprisonment for as long as 14 years. "Cargo theft is a huge business," Malbeuf said, pointing out that a tractor-trailer load is taken every day. "They will steal anything; anything they can take, they will take it and it's gone within 24 hours," he noted. (Source canadianunderwriter.ca)
Fraud turns up on Canadian credit cards following Home Depot breach MasterCard Canada and Visa said last week both have been combing their Canadian customer bases since being notified of the breach, alerting partner banks about specific accounts to be watchful of. The credit card companies declined to comment about how many Canadian accounts had been identified. Though reports suggest the majority of the fraud is being attempted in the United States, Davis - one who reported his card was used, appears to be far from alone in Canada in the wake of what's become one of the biggest data breaches at a retailer to date. Canadian banks and credit card providers are moving to block potentially fraudulent transactions. A spokesperson for TD Bank, which manages its own credit cards as well MBNA brand cards, told Global News it's been proactively cancelling cards. "We are reissuing cards for customers we believe may have been impacted, and evaluating further action," said Alicia Johnston, a spokesperson for TD Bank. (Source globalnews.ca)
Sears Canada loses its 3rd CEO in three years - CEO Douglas Campbell resigns after one year in the job
Saks Fifth Avenue preparing to build 1st Canadian stores
Patrol car rammed, Vancouver Police fire shot at suspect in AM/PM robbery
Canmore drug store robbery at Rexall Pharmacy
The Sûreté du Québec's economic crimes squad cracks Credit Card Fraud scheme, 5 arrested The Sûreté du Québec's economic crimes squad has arrested five suspects in a counterfeit credit card scheme that netted an estimated $750,000 for the alleged fraudsters over the past five years. Three men and two women, aged 20 to 52, allegedly used fake credit cards they had made themselves to buy gift cards, gas and electronic equipment which they would then resell. Police searched several homes and vehicles in Pierrefonds, Montreal, Repentigny, St-Hubert and Lachine, and arrested one suspect on Tuesday and the four others on Thursday. The searches yielded 750 counterfeit credits cards, a portable computer, electronic equipment, passport photos and false drivers licenses. The investigation, dubbed Myosis, was launched in July and involved 35 SQ officers. (Source montrealgazette.com)
Retail Fast Facts: September 2014
● Total monthly retail sales changed by 6.6 per cent over the comparable month last year.
● Total sales excluding food, automotive and gasoline changed by 6.4 per cent over the comparable month last year. (Source retailcouncil.org)
Sponsored by The Zellman Group
'Bash' bug could let hackers attack through a light bulb Computer security researchers have discovered a flaw in the way many devices communicate over the Internet. At its most basic, it lets someone hack every device in your house, business or government building -- via something as simple as your light bulb. The problem stems from a flaw in the "bash," a type of computer program called a shell. A shell translates commands from you to a device's operating system. Lots of Internet-connected devices use the bash shell to run commands, like "turn on" and "turn off." Generally, a device that communicates using a bash shell also looks for extra information, like what browser or device you're using. And that's where the problem lies. If a hacker slips bad code into this extra data, they can sneak past a device's safeguards. A "smart," Internet-connected lightbulb then suddenly becomes a launchpad to hack everything else behind your network firewall, Graham said. That could be your home computer, or a retailer's payment terminals, or a government office's sensitive database of information. (Source cnn.com)
Does the Apple Pay token contain cardholder data? Apple Pay could be a big deal for the payment industry because - besides all the other business and marketing considerations - it looks pretty attractive from a security point of view. Here’s why: 1. Two-factor authentication on every transaction - "something you have" (iPhone) + "something you are" (fingerprint). The security level is higher than Chip & Signature - "something you have" (your card) - and is similar to chip and PIN - your card as "something you have" plus PIN as "something you know". 2. Using tokenization technology, however it is implemented or called, means that merchants are not exposed to card data in clear text, which in turn means that the merchant’s payment acceptance systems do not have to be PCI compliant anymore. (Source venturebeat.com)
Global Mobile Wallet Market to Reach $1.6 trillion by 2018
Barnes & Noble Senior Investigator, Glenn Justus awarded "Financial Crimes Investigator of the Year"
The Rick Brady Financial Crimes Investigator of the Year Award is awarded
annually to a non-law enforcement financial crimes investigator for
investigative excellence of financial crimes, outstanding service and dedication
towards meeting the goals and objectives of the IAFCI. Investigators must be
nominated for individual achievement, not as a member of a task force or sting
operation. This award is in remembrance of the late Richard T. Brady, for
exceptional dedication to the Association, as Constitution & By-Laws Chairman,
and his promotion of fraud prevention procedures.
Brains behind $30 million counterfeit card scheme based in N.J. pleads guilty
The mastermind behind a $30 million scheme that offered criminals one-stop
shopping for their counterfeiting needs pleaded guilty today to fraud charges.
Sean Roberson, 39, admitted during an appearance in U.S. District Court that he
personally made $1.7 million running the Hudson County-based website
fakeplastic.net. The site was regularly accessed by criminals looking to buy
counterfeit credit and debit cards as well as holographs used to make fake
driver's licenses, U.S. Attorney Paul Fishman said. The FBI, which led the
probe, has estimated the losses from counterfeit payment cards bought off
fakeplastic.net at $30 million. (Source
Two former Wal-Mart employees face 99 charges in $17,000 thefts in Fort
Wayne, IN Nearly 100 thefts netting about $17,000 in merchandise
resulted in felony charges Thursday against two former Wal-Mart employees.
But investigators say more employees than just 40-year-old David J. Menefee
and 18-year-old David A. McFarland were involved in the three-month string
of thefts. Menefee is accused of being the leader of group, and police said
in probable cause affidavits that he alone was responsible for 92 thefts of
items with a total value of $15,289 from January to April. Investigators
said they believe four other employees stole an additional $6,112 in
merchandise in five other thefts. The store manager told police that the
video showed Menefee take several electronic items out the rear door of the
store and not pay for them. In his role as assistant night manager, Menefee
had access to security rooms, showcases and locked exit doors, all of which
aided in the thefts, the affidavit said. Video showed McFarland picking up
merchandise after employees put it outside the store, according to the
Surveillance Video Of Ex-NBA Star Allegedly Shoplifting From Apple Store Released By Scottsdale, AZ Police Police have released surveillance video of what they claim shows Rex Chapman allegedly shoplifting about $14,000 worth of products from an Apple Store. A standout guard for the Univ.of Kentucky, Chapman played 12 seasons in the NBA, the last four years with the Phoenix Suns. Chapman was arrested on September 19 for allegedly taking the Apple merchandise and making it look he was paying via self checkout. According to Police, Chapman proceeded to leave the store with the items and took them to a local pawn shop, where he sold them for cash. Chapman allegedly stole the items over the course of seven different trips to the store. Chapman reportedly earned about $22 million over the course of his NBA career. (Source inquisitr.com)
UK: Armed men steal $400,000 of watches from Argyll Arcade in Glasgow, Scotland The four balaclava-clad robbers escaped with a haul of designer watches after raiding jewelers in the Glasgow's Argyll Arcade in broad daylight on Wednesday afternoon. But police believe the gang - who remain at large - will struggle to sell on the high-end timepieces because they are "too hot". It is understood some of the stolen watches are worth around $50,000 each and, unless they were stolen to order, the thieves will have trouble offloading the haul. Chief Inspector Mark Sutherland said a team of officers is working to trace the culprits. The gang smashed its way into four jewelers' shops - Rox, Mappin and Webb, Laing the Jeweller and Lewis Grant - at around 1pm. They escaped with designer watches only from Rox. Rox has said a number of high value watches, including Hublot and Bell & Ross items, had been stolen in the robbery. They have a combined value of $400,000. Bosses at Rox have hired a security guard to give staff extra piece of mind. (Source bbc.com)
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Woman beheaded by co-worker at food distribution center in Oklahoma City
Moore Police Sgt. Jeremy Lewis tells ABC News the suspect, Alton Nolen, age 30,
beheaded a female victim with a knife was assaulting a second victim when an
off-duty Oklahoma County Sheriff's Reserve Deputy working at the facility shot
the suspect. Police were called about 4:15 p.m. to reports of a fight inside
Vaughan Foods, a food processing plant. The motive for the attack was unclear,
but Lewis said the suspect and the victims were apparently not involved with
each other outside of their work at the business. At this point there is no
apparent tie to terrorism. The surviving victim and the suspect were still
hospitalized Friday. (Source
Photo leads Dalton, GA Police closer to T.J. Maxx Robbery suspect Dalton
Police believe they are closer to finding the man who robbed T.J. Maxx on
Wednesday and assaulted a female employee, thanks to leads gained from a picture
a customer took on a cellphone. "We do have some good leads and we are following
them," police spokesman Bruce Frazier said. Frazier commended the bravery of the
customer who snapped the photo of the suspect while he was stealing money from
the store's cash registers. The photo shows a black male wearing a dark flowered
shirt and blue athletic shorts. "We are thankful that the customer took that
photo.... It's been very helpful in this case," Frazier said.
"We think you may be a cheater. Oops, you're not? Uh, sorry about that. By the
way, we truly value you as a customer."
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How to Rebound from Defeat|
Most likely, your career won't progress in an upward straight line. You will encounter setbacks, obstacles, maybe get passed for a promotion, but the end isn't there. You can refocus your sights and continue your uphill trek with this advice. (Not all about "winning")
How the Wrong Words can Hinder Negotiation Success Certain ordinary words can make a good negotiation process turn into a bad one very fast. The problem lies in how people use these words and how it affects their mindset and emotions. Avoid using these three words if you can help it. (You "need" it)
How to Achieve Success by Admitting You Suck You will never be all things to all people, and that's ok. By admitting to what you're not good at and accepting that as a fact so you can focus and excel at what you're great at, success will surely follow. Use these steps to focus on making your areas of strength that much stronger. (List it)
Yes, You Need a Mentor, But a Sponsor Will Really Boost Your Career Mentors can help guide and inspire your career, but a sponsor can really make the difference. Sponsors can help you move up and stick their necks out for you to reach success. Use these tips to find and gain a sponsor! (Earn a sponsor's trust)
Tip of the Day
Sponsored by Vector Security
Staying up with the - Trends in LP - Offers
an opportunity for growth
Over the last few years we've seen a number of senior LP
executives expanding their sphere of responsibilities, with a number picking up
PCI compliance, new concept technology, gift cards, credit card merchant
relationship management, e-commerce fraud, facilities management, data
protection, and even IT Security. Given the massive changes going on in retail
and the risk components expanding exponentially, this natural evolution is
redefining Loss Prevention more so then ever before. But at the end of the day
it all has to do with the individual executive and how open and willing they are
to assume new responsibilities and tackle some of the greatest risks retailers
now face. Much is being written about how we're evolving but little has been
written about what you have to do to get there, with the first thing being
overcoming the fear associated with learning something new and managing it while
the eyes of the entire company are staring at you. But on the flip side if you
don't take advantage of these opportunities there will be a day when you regret
it, because the entire industry is evolving and it won't wait for you to catch
up. So don't wait to be asked if you want to get involved. Take the bull by the
horns and go learn as much as you can about these expanding risk components and
apply all of that investigative expertise and retail knowledge and get involved.
You might be surprised where you end up and how much of an impact you can really
make. All it takes is having the courage to go after it.
Reach your target audience in 2014 every day!
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