The D-D Daily Mobile Edition

October 23, 2013

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News Brief
Sponsored by WG Security Products, Inc.

Pat O'Leary joins Verint Systems as Senior Director of Sales.  Verint is a global leader in Actionable Intelligence solutions and value-added services that helps organizations worldwide improve enterprise performance and make the world a safer place. After spending over 15 years with Checkpoint Systems, with his last position there as Vice President of Sales North America, Pat joined Verint earlier this year where he's now applying his industry wide subject matter expertise to Verint's award winning Business Intelligence solutions. With a Bachelor of Arts degree in Technology from Kent State University and over 15 years of retail Loss Prevention solution provider experience, Pat adds a wealth of successful integration accomplishments to Verint's resources. In his senior director position Pat will be playing an instrumental role in helping the nation's retailers successfully implement and maximize their returns with Verint's award winning Actionable Intelligence solutions. His education and background will provide the industry with an invaluable resource that'll help retailers navigate this Big Data evolution. Congratulations Pat and we're certain you'll be adding value well beyond expectations.
 

Kevin Brown was promoted to Director of Operations for Family Dollar.  Kevin has worked with Family Dollar for a number of years, and before his promotion he was their District Manager. He has held other management positions in the loss prevention industry such as the Regional Director of Operations and Regional Asset Protection Manager for Home Depot and District Asset Protection Manager for Wal-Mart Stores. Congratulations Kevin!
 

Steve  Holliman was promoted to LP Retail Manager for HMV Retail Limited in the UK.  Steve has been with HMV Retail Limited since 2003, and has held various position for the company, including National Auditor and Senior Loss Prevention Advisor- Training, Recruitment, and Retention. Congratulations Steve!
 

Firms that track shoppers via smartphones agree to code of conduct  Eight of the 10 leading location analytics companies have agreed to a new code of conduct in an effort led by U.S. Sen. Charles Schumer. Schumer began sounding the alarm this summer, saying consumers should know when retailers are using their smartphones to track their movements through a store. On Tuesday, Schumer told AP that the eight companies have agreed to a new code of conduct that includes signs posted in stores to alert shoppers that tracking is being done and instructions on how to opt out. "Today, location analytics companies have introduced a comprehensive code to ensure they have data protection standards in place to de-identify data, to provide consumers with effective choices to not be tracked and to explain to consumers the purposes for which data is being used," Jules Polonetsky, the forum's executive director, told AP. (Source mobilepaymentstoday.com)

US Court Rules Warrant Required for GPS Tracking of Vehicles  A U.S. appeals court has ruled that police must obtain a warrant prior to using a GPS device to track a vehicle, deciding on an unaddressed issue in an earlier Supreme Court order. The decision by the U.S. Court of Appeals for the Third Circuit on Tuesday is considered a victory by privacy groups as a number of courts in the country grapple with the legal and privacy implications of using mobile phone location information and GPS in investigations by law enforcement. (Source cio.com)

Diebold Pays $48 Million to Settle Bribery Charges  Diebold Inc. agreed to pay more than $48 million to settle dual probes into alleged Foreign Corrupt Practices Act violations in China, Indonesia and Russia, according to press releases from the Securities and Exchange Commission and Justice Department. The Ohio-based automated teller machine maker allegedly sent government officials on trips to Napa Valley, Disneyland, Las Vegas and other destinations, according to the SEC’s release. In one instance, Diebold allegedly paid for eight officials at a government-owned bank in China to go on a two-week trip to destinations including Paris and Rome. A Diebold spokesman said the settlement was an “important step” for the company moving forward. (Source wsj.com)

Do "chip-and-PIN" credit cards work in the U.S.?  If the cards were issued in the U.S., they will work here because point-of-sale terminals will read the magnetic stripe and ignore the embedded microchip. The same is true of cards issued overseas -- unless the issuer chooses to ignore the mag stripe, which is happening more frequently. Even though the default payment system in the country of issue may be to read the chip, a terminal or kiosk without that capability will usually default to reading the magnetic stripe. The same rule applies with chip-and-signature cards. Most credit cards with embedded chips issued in the U.S. are chip-and-signature, but a few credit unions are issuing chip-and-PIN as well, as you can see from this list of EMV cards available in the U.S . At this point, most chip cards issued here are produced for international travel, since most terminals in the U.S. don't yet have the capability to read embedded microchips at point of sale. (Source finance.yahoo.com)

"The pace of growth in retail hires has slowed" according to NRF chief economist  The National Retail Federation calculated retail industry job gains at 15,200 in September, and 289,000 jobs year-over-year, a 2.4% increase over the same month last year and 2.0% higher than total private sector jobs over the past year. (Source chainstoreage.com)

Deloitte predicts bright holiday shopping season for retailers  Deloitte's 28th annual survey of holiday spending intentions and trends indicates shoppers surveyed plan to spend an average of $421 on holiday gifts this year, up from $386 last year. They also expect to buy an average of 12.9 gifts, ending a five-year decline in the number of gifts they plan to purchase. (Source retailingtoday.com)

UK retailer Henri Lloyd slashes garment return rates with use of virtual fitting room  Lifestyle clothing brand Henri Lloyd has revealed that customers using its virtual fitting room to check the fit of garments before they complete checkout have a 70% lower overall returns rate than shoppers who buy without using the service. The retailer, which offers the Fits.Me virtual fitting room solution on its website, said customers using the service have a garment returns rate of just 4.5%, compared to a returns rate of 15.3% for other shoppers. (Source theretailbulletin.com)

Aaron’s settles FTC computer spying charges in Florida  Rent-to-own retailer Aaron’s Inc. has agreed to settle Federal Trade Commission charges that it played a role in franchisees’ computer software installations that secretly monitored consumers, including taking webcam photos of them in their homes. Atlanta-based Aaron’s has about a dozen retail outlets in the Tampa-St. Petersburg area. FTC alleges Aaron’s franchisees used the software to track consumers’ locations and capture images through the computers’ webcams, including ones of adults engaged in intimate activities, according to a written statement. Franchisees also are accused of capturing computer users’ logins for email accounts and financial and social media sites. The FTC complaint contends Aaron’s knew about and allowed its franchisees to use the software and also gave franchisees instructions on how to install and use it. The proposed consent agreement prohibits Aaron’s from deceptively collecting information from people who rent computers, and requires the company to delete or destroy any information improperly gathered. (Source bizjournals.com)

Safeway engages Goldman Sachs to explore potential private equity takeover of all or part of co.

Macy's is the only retailer allowed to sell Martha Stewart brand housewares, court rules

Bon-Ton will open stores Thanksgiving

Amazon to Open Fulfillment Center in Baltimore Creating More Than 1,000 Full-Time Jobs

Amazon to build two Fulfillment Centers in Lakeland and Hillsborough County, Fla.

Winners and Losers in the Mobile Wallet Wars
Javelin Strategy & Research’s annual 2013 Gang of Five report analyzes the current strategies of the existing contenders, Apple, Google, Amazon, Facebook, and eBay’s PayPal, versus those of the major payment networks, largest financial institutions, and top mobile network operators. The report details which players are winning and losing and what needs to happen to gain consumer mobile wallet adoption. (Source businesswire.com)

A person’s identity details are now the key enabler for the modern fraudster  It appears that during the first three quarters of 2013, there were around 100,000 instances of individuals falling victim to petty crime – 51% of which involved identity fraud in the UK. “This figure is nearly equal to the number of victims recorded in the whole of 2010, identity crimes are not going away.” (Source retailfraud.com)

Crime against jewelry stores and firms result in losses over $125 million annually. On average, 10-15 homicides occur annually during jewelry store robberies Jewelry stores are high-profile targets for robbers. Retail jewelers are at the greatest risk. Robbery Prevention Recommendations from the Beverly police department. (Source beverlypd.org)

Craigslist makes turning food stamps into cash a SNAP  Food stamp recipients are turning the government handouts into quick cash with ads on Craigslist, despite efforts to stem fraud. Nearly 50 million Americans are on the food stamp program, which has exploded over the last five years, more than doubling the cost to taxpayers. The Electronic Benefits Transfer (EBT) cards are issued to needy citizens who qualify, and then replenished each month with buying power. Because the cards do not include a photo ID, a recipient who is looking to sell his or her benefits for cash can simply do so and then report them stolen or lost and be issued a replacement. They could also charge a buyer much more, and never report the card as missing, effectively transferring their entitlement benefits for cash. (Source foxnews.com)

Brick Meets Click Looking for Big Data Survey Participants  Bricks Meets Click is inviting industry members to participate in its new Big Data Survey, which is designed to expand the understanding and discussion of how and where big data is being used to improve business performance in retail. (Source progressivegrocer.com)

More than 5,000 police officers taking part in crackdown on stolen mobile phones in London, UK  The force said statistics show around 10,000 phones are stolen per month in London, accounting for nearly four in five thefts from the person. Half of the handsets taken are iPhones. (Source independent.co.uk)

The FBI's National Cyber Security Awareness Month 2013  October marks the 10th anniversary of National Cyber Security Awareness Month. Established by presidential directive in 2004, the initiative—administered by the Department of Homeland Security—raises cyber security awareness across the nation by engaging and educating public and private sector partners through a variety of events and programs. The ultimate goal is to protect the country from cyber incidents and respond to them effectively if they do occur. (Source fbi.gov)

Quarterly Same Store Sales Results

Lumber Liquidators Q3 up 17.4% with net sales up 24.5%


 

DOWNING TO SPEAK IN NEW JERSEY ON RETAIL AMERICA’S EXPANDING THREAT AND ITS IMPACT ON YOUR CAREER

Gus Downing, President & Publisher, Downing & Downing, slated to address the Northeast Regional Conference on Loss Prevention

Tuesday October 29, 2013 8 am – 4 pm
Sheraton Eatontown, Eatontown, NJ

The role of LP is changing as fast as the retail space. With ORC increasing, mobile payments at the door, online pick-ups expanding, counterfeit goods exploding, the invisible criminal hitting everywhere, and your corporate office and brand being attacked every day, the expectations of your role are expanding beyond what anyone could have imagined even five years ago. Are you ready? Or more importantly – are you up to the challenge?

The publisher and editor of the D&D Daily, North America’s leading Loss Prevention Headhunter for the last 30 years, will discuss where the industry is going and what you need to do to help lead the way. More importantly, Downing, a second generation Loss Prevention industry veteran, will detail how this all impacts your career long term.

The Loss Prevention Executive of tomorrow will look totally different than the one today.

The Northeast Regional Conference on Loss Prevention is co-sponsored by the New Jersey Food Council, the New Jersey Retail Merchants Association, the Delaware State Chamber of Commerce, The Delaware Food Industry Council, The Pennsylvania Food Merchants Association, and the Food Industry Alliance of New York.

Featuring nationally renowned speakers and timely topics! Outstanding exhibit area. Great networking opportunities with your loss prevention colleagues.

Sign up today and join us on October 29!


 

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Retail Crime News
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Flash Rob? - Group of thieves steals armfuls of coats from Tinley Park Dick's Sporting Goods store in Chicago  A group of "up to 8" individuals stole armfuls of coats from Dick's Sporting Goods on 191st and Harlem Avenue in Tinley Park Tuesday night around 6, police said. (Source chicagotribune.com)

New Jersey importer sentenced to 1 yr in federal prison and 2 yrs supervised release for counterfeit interntaional Nike & Walt Disney products scam  A New Jersey businessman who took part in an international conspiracy to traffic in counterfeit goods including Nike sneakers was sentenced Tuesday to a year and a day in federal prison. Prosecutors say that from 2003 to 2010, Abuhadba and others conspired to import counterfeit Nikes and counterfeit Walt Disney-brand comforters and blankets from China for resale in the United States. One of Abuhadba’s co-conspirators was a broker who lived in China and acted as a middleman between the manufacturers and Abuhadba. (Source nypost.com)

Battle Creek shoplifter with 31 previous convictions may face life in prison  Robert Fullerton, 37, has 25 prior misdemeanor convictions and six felonies and is charged with unarmed robbery and being a habitual offender after Battle Creek police said he took the cigarettes while dragging a clerk out of the store. His sentence could be up to life in prison if he is convicted Fullerton admitted to the theft, according to police, but said he was not trying to hurt the clerk and did not assault her. He told police he took the cigarettes to trade for crack cocaine. (Source battlecreekenquirer.com)

Ayer, Mass., woman charged as serial shoplifter hitting Macy's - sixth offense
Police arrested an Ayer woman Monday on charges she shoplifted for the sixth time, according to Sgt. Andrew Dupuis. An employee at Macy's in The Mall at Whitney field tried to stop Dawn M. Wargo, 40, 121 Littleton Road, Unit 23, Ayer, after she passed the store cash registers without paying for about $200 in women's clothing and fragrances about 5:25 p.m. Monday, Dupuis said. "She had an accomplice with her who attempted to assist her fleeing, got between the store security and her, but she was stopped by a second loss prevention officer," he said. (Source sentinelandenterprise.com)

Naked shopper arrested at North Little Rock store, police say  A North Little Rock woman was arrested Monday night after police responded to a clothing store and found her naked inside, according to a police report. According to a North Little Rock arrest report, officers were called after employees and children in Half of Half Name Brand Clothing at 4020 J.F.K. Blvd. saw Vanpelt without any clothes on. "Suspect caused alarm to the public," police wrote in the report. Officers found Vanpelt in the store "completely naked," at which point she provided a false name and date of birth, the report says. (Source arkansasonline.com)

Man wanted in Grand Prairie, TX., Premium Outlets Kay jewelry store robbery

COLTON, CA.: Robber escapes with $50,000 in jewelry

Man Charged In Queenstown, Md., $300,000 Ultra Diamonds Jewelry Store Robbery

3rd suspect in restaurant robbery turns gun on self - commits suicide Tuesday in Atlanta

Thieves steal thousands of tins of Heinz baked beans from lorry in the UK  A total of 6,400 tins of Heinz baked beans with sausages were taken after thieves cut a large hole in the white Scania vehicle, West Mercia police in the UK said. Police are appealing for information, especially about anyone trying to sell large quantities of Heinz baked beans in suspicious circumstances," a force spokesman said. (Source theguardian.com)

Connecticut State Trooper walks in on an armed robbery, fatally shoots masked suspect  A state trooper apparently walked in on an armed robbery at a Milford convenience store early Wednesday and fatally shot the masked robber. The trooper and store clerk were not injured, although the trooper was taken to an area hospital to be evaluated. State police said the trooper ordered the gunman to drop his weapon. "He had the opportunity to comply, when he didn't, the trooper fired and struck the suspect”. (Source courant.com)

San Diego AT&T store robbed at gunpoint

Attempted armed robbery of a Dollar General in Newman, GA; after closing, the suspect asked at gunpoint to re-open the door

K9 Apprehend Two Burglars at Madison,TN Beauty Supply Store

Glen Falls,NY convenience store worker sentenced to 5 years probation for the theft of $12,000

Sheboygan, WI man charged with flat screen televisions and computer theft from Walmart

Mississippi man charge with trafficking counterfeit merchandise in Gulfport  Ousainou Mahanera, a citizen of Gambia, admitted that on March 8, 2013, he trafficked in counterfeit merchandise bearing counterfeit marks from the companies of Gucci, Louis Vuitton, Hermes, Burberry and Fendi. Mahanera sold the counterfeit handbags, shoes, scarves and other items at a flea market in Algiers, Louisiana. He faces a maximum sentence of 10 years in prison and a $2 million fine. (Source gulflive.com)

Miami-Dade Officer buys groceries for a shoplifter following apprehension  Miami- Dade Officer Vicki Thomas did her job by charging the suspect with shoplifting from the Publix store, but followed up with an act of kindness. The mother of three was caught shoplifting, but after a records check and a court summons to appear was issued, the Officer took the suspect out to the store and spent $100 on food for the suspect’s family. (Source yahoo.com)

Kay Jewelers in Indianapolis the victim of a $13,000 grab and run  A suspect entered the Kay’s Jewelers in the Washington Square Mall and was assisted by a Kay’s associate as he shopped for 10-15 minutes. The suspect asked to compare two diamond ring; a princess cut and an oval cut. The suspect was holding the oval cut ring valued at $6699.00, once the associate displayed the princess cut ring valued at $6699.00, the suspect grabbed the ring and fled the store with both rings. No one was injured. Indianapolis Police are investigating.

 

Press Release
 

SONY LAUNCHES 360 DEGREE HEMISPHERIC-VIEW
MINI DOME IP CAMERA

Five megapixel indoor/outdoor camera offers a circular area of view that helps eliminate blind spots and enhances situational awareness

CHICAGO (ASIS 2013, Booth No. 635) – Sony’s new 360 degree hemispheric-view dome IP camera (SNC-HM662) makes it possible for users to have five megapixel (MP), high-resolution video and a 360-degree view of an area with just one camera. Just announced at the ASIS 2013 security show, the SNC-HM662 is ideal for both indoor and outdoor environments such as retail outlets, campuses and commercial buildings. It helps users eliminate blind spots and enhance situational awareness.

The SNC-HM662 features a 360-degree panomorph lens and is certified as an ImmerVision Enables® solution. The ImmerVision technology generates clearer images and provides more pixels at the edge of a frame, as compared to traditional fisheye lenses. It also supports fast, responsive electronic pan/tilt/zoom (ePTZ) and 11 different viewing modes through the Sony Web viewer.

“As security needs have evolved, users expect an IP camera to provide usable video for multiple applications,” said Mark Collett, general manager of Sony Electronics’ Security Systems Division. “Sony has developed the SNC-HM662 for that very reason. The circular field of view and five megapixel resolution mean that the camera’s images can be used on their own or used to complement any type of surveillance system and help make it more functional.”

The SNC-HM662 corrects for the image distortion common with 360-degree lenses by de-warping the video with video management software (VMS), rather than at the camera level. This means higher video quality is maintained during the de-warping process, so more visual data is available for post-incident analysis. This is in contrast to 360-degree products that de-warp video at the camera level, which degrades image quality due to the camera’s processing limitations.

The SNC-HM662 also supports two-way audio with an optional microphone and speaker, power over Ethernet (PoE), and edge storage capabilities.

Sony’s SNC-HM662 security camera is expected to be available early in the first quarter of 2014. It will be supported by major VMS providers, including Aimetis Corp., DVTEL, INC., Envysion, Exacq Technologies, Genetec Inc., Milestone Systems, OnSSI, Salient Systems and Video Insight Inc.

Media Contacts

Tom Di Nome
Sony Electronics
201.930.6357
tom.dinome@am.sony.com
 
Jennifer Gill
Muirfield Partners
310.785.0810
jenn@muirfieldpartners.com
 

ORC News
Sponsored by Protection 1

Man charged with multiple counts of retail theft in Bay County, Fla.  The man was documented stealing electronics, police added. The man was also recognized by several deputies as a suspect in numerous other retail theft cases from Wal-Mart stores in Bay County, some which took place in September of 2013, officials wrote. He was also spotted stealing from Dillards on Saturday. On Sunday an asset protection associate at Wal-Mart spotted the gold Cadillac parked in a parking lot along North Tyndall Parkway. She contacted the BCSO and reported the man and the vehicle matched the description of the man documented on several store videos stealing from the Callaway Wal-Mart, officials wrote. Jenkins, 43, of 2713 Redwood Street, Callaway, was arrested and charged with five counts of retail theft and resisting an officer without violence. Officials wrote that Jenkins may be connected to multiple incidents of retail theft at Wal-Mart stores in Callaway, Lynn Haven, Panama City, and Panama City Beach. (Source newsherald.com)

Kentucky brother and sister arrested for shoplifting/ return scheme at Walmart  Two suspects were arrested at a Laurel County Walmart after finding a discarded receipt in the parking lot, then stealing the identical merchandise, then attempting to return the items for cash. The female suspect was also charged with endangering the welfare of a minor, she had her 3 children with her. (Source kentucky.com)

Nashville market busted for trafficking in stolen merchandise  On Tuesday, police seized the store's entire stock of non-perishable goods from C.J Discount Market in Hayes Heights. Police said between May and October the market purchased a total of 195 cartons of cigarettes and 10 quarts of motor oil on 12 separate occasions from an undercover police, who was representing them as items being stolen. Staff at the business paid the undercover officer about half of what the goods were actually worth. (Source newschannel5.com)

Minnesota State Patrol assisted with arrest of two Baby Formula thieves fleeing Target in Rochester  Two suspects were arrested by the Rochester Police with the assistance of the Minnesota State Patrol, following a report that the suspects had stolen 94 cans of baby formula, valued at over $1500 from the Target store. (Source myfox47.com)

Shoplifting team apprehended at Sephora in Santa Monica with over $2000 in merchandise  Two females and one male suspect were arrested by Santa Monica Police after making a traffic stop of the suspected get-a-way car. The Sephora Loss Prevention Agent made a positive identification at the scene. All three suspects were charged with burglary and conspiracy to commit a crime. (Source smmirror.com)
 

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight
 

A Look Ahead at 2014 - Augmented Reality

By Adam Creamer

The calendar may have just rolled over to October, but 2014 will be here before you know it. We decided to take a look at the current state of retail, and spot trends that will flourish in 2014. What we ended up with is a series of posts that will run through October, and maybe a couple in November. To kick off the series we will take a look at augmented reality. There is a lot to talk about for this topic, so we split it up into two posts.

Glasses
First up is Google Glass, the wearable device that does just about everything your smart phone can do without hands. In today’s world many people enter stores knowing exactly what they want, and the Glass device plays right into this. Using GPS (and possibly WiFi) the device knows when the wearer enters a store and pulls up their shopping list automatically, but it doesn’t stop there. The device also displays the layout of the store and automatically maps the shortest distance from item to item. Now I can keep going on and on about the capabilities of this device, but I figured I would let this video do the talking (things get interesting around 1:35):

So, what effect will this have on retail besides making shoppers more efficient? This is the device that stores with omni-channel strategies have been waiting for. Your omni-channel plan most likely consists of placing tablets throughout your store so people can shop online or check reviews easier. As the video showed, though, this device can recognize what different items are and checks them off of the persons list. If it can do this, why can’t it also pull up customer reviews and the “people who bought this also bought...” lists that are so vital to online sales. This device has the potential to be a great success, or a massive failure. Either way it will make 2014 an interesting year.

Online Shopping
As the Glass device brings online shopping benefits to stores, new software is bringing in-store benefits to the web. One program, for example, utilizes a computer’s webcam along with their own database to accurately measure a person’s body to ensure a perfect fit, something that is nearly impossible to do online. Another program allows users to upload a few images. Using these images the system not only suggests what sizes will fit best, but also makes the shopper the “model” on the website. This way they can see how things will look on them without the need to go in-store.

The effects of this type of software on retail are very similar to the effects of Google Glass. In a world where omni-channel strategies are taking hold, the goal is to make the in-store and online experience as similar as possible. Giving shoppers the assurance that what they buy online will actually fit (not to mention the ability to see what it looks like on) is huge, and will be a big step forward for retail. As online shopping continues to grow 2014 will be the year where augmented reality helps many retailers step up their game.

Read Parts 2 and 3 here on their blog.

Contact:
Derek Rodner
VP, Product Strategy

856-366-1200 x500

drodner@agilenceinc.com

 

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Pat O'Leary was named Senior Director of Sales for Verint Systems.
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The One Thing Successful People Do Every Day  Yes, staying busy and being productive during work hours keeps us going, and makes time fly by faster, but it could be getting in the way of something very important! Being successful means having to work on your career, and use this tactic that doesn't take up much time! (Write down your wins)

Tara's Lesson: Smart Leaders Copy
Throughout school, we were always taught not to copy off someone else's homework, or at home a sibling would accuse you of stealing their idea! While copying is not right in some senses, this basketball coach and highly successful CEO used it to her advantage! (Learn from the best)

4 Ways to Measure Your Leadership Skills  We all want to know what makes certain leaders so successful, when their personalities are so different. While ever leader's personalities vary from individual to individual, there are certain behaviors that determine if a leader will truly be effective! Teach or learn these behaviors so leaders can shine! (Do you have a mission?)

Leadership Lessons From Halloween Costumes  Teaching leadership lessons should start at a young age, and what better way then to dress your youngsters up in costumes of different successful, famous people? No more dressing up as zombies or princesses, this mother dressed up her daughter as Amelia Earhart! (Dress for success)
 

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Tip of the Day
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When anyone goes for an interview you’ve got to play to win. You should not allow: any outside variable, any future promotion thoughts or promises, your guilt feelings towards your current employer or boss, your preconceived opinions of the possible future employer, or any miss-step in the process on the part of the future employer disrupt or impact your performance. All interviews have long range implications on your career. The executives interviewing you are part of a community and you'll run into them again at another company. So if you do get involved and go for an interview, commit yourself all the way and play to win. It doesn’t mean you’ve got to take the job. It just means you have to perform at 100%.

Just a Thought,
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