The D-D Daily Mobile Edition

October 24, 2013

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Spotlight on Leadership
 



7-Eleven Races for the Cure

Corporate Asset Protection Team Members show support during
Breast Cancer Awareness Month

On October 19th in Dallas, the Komen Race for the Cure had more over 20,000 participants gathered outside NorthPark Center to join the Saturday morning 5k and Survivors walk. This annual event has grown over the years with the first occurring 31 years ago with 800 people. The 7-Eleven Corporate Asset Protection Team members joined the event with several family members for the 5k and Survivors walk.

The 7-Eleven AP Team has had the “let’s get involved in our communities” approach in 2013 and they are looking forward to events scheduled in the future. In November, many team members will be volunteering at The Soup Mobile, a mobile soup kitchen in the Dallas area that has been feeding the homeless for more than a decade. Make an effort to get your teams involved in your communities!

Thank you to Byron Smith, Corporate AP Manager, Acquisitions & Supply Chain, 7-Eleven,
for submitting the article and picture.

 

News Brief
Sponsored by WG Security Products, Inc.

Pete Troupos was named Corporate Manager of Loss Prevention at The Children's Place. Pete previously worked as the Store Manager for TJX Companies before becoming part of the team at The Children's Place. He has been involved in the Loss Prevention and Operations industry for a while and worked at Best Buy in a number of different managerial roles such as Loss Prevention/Area Asset Protection Manager, International General Manager - United Kingdom, Channel Operations Manager, and District Loss Prevention Manager. Congratulations Pete!
 

In Praise of Electronically Monitoring Employees  A little while back, a Steve Lohr post at the New York Times described some research Lamar Pierce, Dan Snow, and I just finished up and published as an MIT Sloan working paper. We had the chance to study a question that business academics and managers alike have been interested in for a while: what happens to performance when companies suddenly get much better information about employee misbehavior? Our results are fascinating, as is the discussion around them. (Source hbr.org)

"Predictive policing is at the top of a lot of people's lists"  "9-11 triggered a major paradigm shift in the policing world. It had been a response mission. Now it's a prevention mission," Initiatives are already well underway at the local level in areas such as Los Angeles, where the PredPol algorithm developed by UCLA has been used to analyze seven years of incident information to predict where, within 500 foot by 500 foot areas, or "predictive boxes," certain types of property-related crimes are most likely to occur during an upcoming patrol shift. And then the department can concentrate on those areas during their shifts, or can redeploy police person-power appropriately. Mathematicians developed the model based on an algorithm that's used to predict earthquakes, says Jeffrey Brantingham, chief of research and development at PredPol, a startup formed to market software that uses the PredPol algorithm to make predictions about where crimes are most likely to occur during a patrol shift to other police departments. (Source cio.com)

Schnucks Markets agrees to settle data-breach class-action lawsuit  The suburban the St. Louis-based grocery chain Schnucks Markets has agreed to a settlement in a class-action lawsuit stemming from a computer system breach that compromised credit and debit cards of about 2.4 million customers. Under the proposal, Schnucks would pay up to $10 to customers for each credit or debit card that had fraudulent charges posted on it. The charges were later credited or reversed. The company would also pay customers for some out-of-pocket expenses and for time spent dealing with the problem. The settlement caps the total amount paid to anyone at $175. Editors note: This is where POS registers were skimmed. The individual amount is multiplied by 24 million. (Source therepublic.com)

Federal Prosecutors want to collaborate on cybercrime - with one saying reach out before the data breach incident occurs and establish a relationship Rather than waiting until they're a breach victim, organizations should reach out to law enforcement officials to develop a good working relationship in battling cybercrimes, federal prosecutor Erez Liebermann says. "Pick up the phone and call the prosecutors in the area - the U.S. attorney's office, the FBI," he says in an interview with Information Security Media Group. "You'd be surprised how willing we are on the government side to talk without any case going on, without any investigation going on, because we know this partnership is so critical for our success - for our investigations and our nation's defense." (Source csoonline.com)

Identity Theft State Legislation 2013  To date, 37 states have introduced legislation regarding identity theft. Twenty-seven bills in 16 states have been enacted. Colorado added an additional process in which a victim of identity theft may pursue a records challenge with the state Bureau of Investigation. Read more on all the state legislation at www.ncsl.org

Two e-commerce rivals go at it in court - claiming fraud and deception  e-Commerce web site Fab.com sues Just Fab for fraud and deception claiming Just fab depends on fraud and deception to survive. Fab.com, which claims Just Fab is built on false advertising and misleading business practices. Simmons’ outfit and Fab.com have been locked in a bitter legal spat since the summer when Just Fab accused its rival of trademark infringement. Editors Note - It happens in all businesses. When it comes down to money everyone fights. (Source nypost.com)

Even the IT Security world has a hard time proving the value of their security awareness programs - 4 ways metrics can improve security awareness programs  Useful and legitimate metrics have long evaded the information security community as a whole. Without proper metrics, you cannot truly prove the value of a security program. This makes it difficult to justify increasing the budget and even maintaining the budget that you have. Security awareness is especially vulnerable to criticism of its value. it is essentially impossible to prove all of the losses your security awareness program prevented and the money that you saved, while the failures make themselves apparent. For that reason, it is important to determine how to measure improvements in security awareness and the savings generated by those improvements. Editors note; Sound familiar? Well it should as the IT security world struggles with the exact same issues as we do. And while this article talks from the IT security world it's application to the retail LP community is there and the parallels are incredible. Interestingly enough the metrics they talk about are useful and can be applied in the retail LP world as well. (Source csoonline.com)

International cybercrime ringleader, "the premier of stolen credit cards", extradited to face Florida charges  He called himself "Eskalibur" online, but prosecutors call him "one of the premier vendors of stolen credit card data in the world. And on Wednesday, the Ukrainian man made his first appearance in federal court in Fort Lauderdale to face charges he sold stolen card numbers and committed identity theft in Broward, Palm Beach, Miami-Dade and Martin counties. He was one of the ringleaders of an international cybercrime ring that used online forums to peddle the stolen credit card numbers, resulting in more than $4 million worth of fraudulent transactions, according to the New York jury verdict. More than 95,000 credit card holders had their personal information stolen by this cybercrime ring, which crisscrossed the globe from Russia to the Czech Republic to California to Brooklyn. It was a highly profitable scheme that netted the principals millions of dollars." According to the federal indictment that was filed in South Florida in June 2008, Shevelev was paid for stolen credit card numbers and forged credit cards that were used to commit identity theft between September 2007 and May 10, 2008, in Broward, Palm Beach, Miami-Dade and Martin counties. (Source sun-sentinel.com)

Wal-Mart to expand in China with 110 new stores

Target steps up online push for crucial holiday shopping season - order online pickup at store

Busiest Day Ever for FedEx? Shipping Giant Prepares for Cyber Monday

Retailers Laud Congressional Attention on Patent Trolls

Charlotte Russe reportedly preparing for IPO

Bi-Lo Holdings to Close Transaction with Piggly Wiggly Carolina Company and Convert 22 Stores

C.H. Robinson Joins CargoNet in Anti-Cargo Theft Effort  A division of Verisk Crime Analytics, CargoNet maintains a national database and information-sharing system which is managed by crime analysts and subject-matter experts. It provides coordinated incident communications, recovery support and deterrence measures. CargoNet draws on a network of more than 120,000 law-enforcement officers and agents from some 9,000 agencies in the U.S. and Canada. The initiative passes information about thefts to statewide law-enforcement systems as well as select non-law-enforcement channels, almost immediately after a theft is reported. CargoNet helps law enforcement to find critical information to help carry out complex investigations, identify perpetrators and recover stolen product. C.H. Robinson is encouraging its contract carriers also to join CargoNet. The global provider of multimodal logistics services maintains a network of more than 275 offices and 11,000 employees.

Cargo theft numbers up as food, electronics remain targeted  The number of cargo theft incidents in the third quarter of this year rose 15 percent of the second quarter of 2013, while the average value per stolen load dropped 5 percent, according to FreightWatch International, who produces a monthly report based on reported reported cargo thefts. (Source ccjdigital.com)

Racial Profiling suits mount up against NYPD in Barney's incident - another black female accused of credit card fraud after buying $2,500 purse from Barney's - files $5M lawsuit against NYPD - second one in one week  A Barneys spokesman said in a statement that the upscale store had carefully reviewed Christian’s incident. “It is clear that no employee of Barneys New York was involved in the pursuit of any action with the individual other than the sale... We are very sorry that any customer of our store would have this experience,” the statement read. A security guard told the mother of one of the females that the store has law enforcement on patrol inside the store — part of an NYPD fraud task force. A source confirmed that undercover cops are periodically inside the store because of repeated fraud complaints. NYPD officials wouldn’t say whether there was a dedicated task force working at Barneys or other luxury retailers. Four plainclothes cops accused a black woman of credit card fraud after the Brooklyn mom bought a $2,500 designer bag from Barneys — stoking a fresh round of outrage against the high-end store. Phillips made the purchase without incident but says she was surrounded by cops just three blocks away, at the Lexington Ave. and 59th St. subway station. “There were three men and a woman,” she recalled. “Two of them attacked me and pushed me against a wall, and the other two appeared in front of me, blocking the turnstile.” The cops started peppering her with questions and demanding to see her ID. “They were very rough,” said Phillips, who has filed a $5 million notice of claim with the city of her intention to sue the NYPD. “They kept asking me what I bought and saying, ‘Show us your card.’ I didn’t know what was happening. The other incident they cuffed a 19 year old black male and took him to the 19th Precinct but later released him with no charges filed. (Source nydailynews.com)

Former CFO of Taylor Gifts accused of stealing $1.4 Million from the company  Taylor Gifts is a Tredyffrin, Pa., company specializing in direct order gifts. Guido la Vella, 29, has been charged with embezzling $1.4 million from Taylor Gifts, a company where he once served as chief financial officer. He's been charged with felony theft, forgery and other related offenses. (Source bizjournals.com)

Quarterly Same Store Sales Results

Ethan Allen Retail division Q1 up 13.8% with sales up 11.4%
GNC Q3 retail up 6.7% with retail sales up 9.5%
Dunkin Brands Q3 US DD stores up 4.2% with system wide sales up 5.8%
Cabela's Q3 up 3.9% with revenue up 14.8%
The Cheesecake Factory Q3 up 0.8% with sales up 3%
Carter's Q3 - Carter's stores up 0.3% - OshKosh stores up 1% with total co. sales up 13.7%
Spartan Store Q2 retail up 0.2% with net retail sales up 4.4%


 

Coming Monday: LPNN Season 2

Episode 1 - "Can Wages Buy Honesty" with Harvard Professor Tatiana Sandino
and Jim O'Connor, VPLP, Bed Bath & Beyond

Solution Providers! Have a video or commercial? Want to get it out there?

Contact Mike Crissman at mikec@downing-downing.com, to learn about sponsorship opportunities.


 

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Retail Crime News
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Four Suspects Charged in $150,000 Fry's Burglary - Motorcycle gang - Robbery Crew busted  On August 8, 2012, over $150,000 worth of Apple products were stolen from the Fry’s Electronics in Campbell. Detectives spent months investigating the burglary and wrote nine search warrants associated with the case. Detectives were able to recover several of the stolen iPads and as well as proceeds from the stolen products. Four suspects were identified as being part of the burglary crew responsible for the burglary. Detectives determined that the involved suspects were a part of a motorcycle gang that was responsible for other similar burglaries from California to Virginia. After presenting the evidence to the Santa Clara County District Attorney’s Office, each of the four suspects were charged with two counts of Burglary, one count of Grand Theft and a gang enhancement. Thanks to Dan Diggins for submitting the case to the Daily. (Source nixle.com)

2 Arrested After Homemade Explosive Devices Discharge Inside Walmart  The Delaware State Fire Marshal says two men have been arrested in connection with the discharging of two homemade explosive devices inside a Walmart Store in Camden. On September 21, state fire investigators were called around 6:30 p.m. to the store at 263 Walmart Drive for an investigation of two suspicious devices exploded inside two separate restrooms. Fire officials say no one was injured and minimal property damage was reported inside the restrooms. Investigators were able to follow up on leads which they say led to the eventual arrests of Malcolm A. Casson, 21, and Bradford Joshua Husfelt, 20, both of Dover, Delaware. (Source cbslocal.com)

Security Guard and 3 men busted stealing 63 semiautomatic rifles from Conway Freight shipping warehouse in Shreveport, La.  Police in Louisiana said they arrested four men after 63 semiautomatic rifles were stolen from a shipping warehouse. At least one of the suspects was employed at the warehouse, police said. Officials at Con-way Freight in Shreveport told police one of five pallets of Colt AR-15s was missing two days after a shipment arrived Oct. 14, CNN reported Thursday. After Bureau of Alcohol, Tobacco, Firearms and Explosives agents questioned a security guard at the warehouse, the man was arrested and charged with theft of a firearm. Two other men were also arrested and charged with theft of a firearm at the time, though whether they were employed at the warehouse wasn't reported. Officials searched the home of a fourth man and found a 65-inch television set allegedly stolen from the warehouse the same day as the guns. (Source bayoubuzz.com)

Jewelry store fraud suspects go on shopping spree  Police officials say the department is looking for two people who stole several credit cards out of a woman’s purse then went on a shopping spree around Tallahassee in early September. (Source tallahassee.com)

Month-long violent robbery spree of payday loan stores comes to a halt with two busted in Rock Hill, S.C.

Clerk for North East Underlayments used company credit card to buy $67,000 in goods and services in Warrensburg, N.Y.

Las Vegas Metro officer jailed on charges of theft, fraud

Maryland State Police arrest suspect in the $300,000 Ultra Diamonds Armed Robbery Maryland State Police and the FBI arrested and charged Roy L. Tolbert, 42, of Suitland, Maryland in connection with the armed robbery of an Ultra Diamonds jewelry store in Queenstown. State charges included armed robbery, robbery, theft of over $100,000, first degree assault and possession of a firearm in the commission of a felony. Federal charges may also be pending against Tolbert. Authorities determined that a suspect entered Ultra Diamonds about 8 p.m. on May 19, displayed a handgun and stole dozens of pieces of jewelry from the store with a value of more than $300,000, no one was injured. (Source wboc.com)

Tulsa Arson Suspect Trapped Inside a Burning Abandoned Piggly Wiggly Is Arrested  Tulsa Fire Department put out a fire in the back of an abandoned grocery store early Thursday morning. The blaze broke out about 4:30 a.m. near Admiral and Harvard in North Tulsa at the old Piggly Wiggly. Tulsa Fire officials say they used a thermal imaging camera to locate a victim who was inside. The man was seeking shelter in the building. EMSA treated him for smoke inhalation and was released. (Source newson6.com)

Two California Identity Thieves sentenced to 5 years probation and $18,000 restitution in Tulsa, Oklahoma  Both were arrested June 13 after a confidential informant contacted a Tulsa County sheriff's deputy and alleged that Katumbusi was engaged in identity theft, according to an FBI affidavit. Deputies found in their car several fictitious identification and credit cards as well as at least 17 new iPhones and at least 40 gift cards from various retailers, according to the affidavit. The two were first charged June 27 in federal court in Tulsa. (Source tulsaworld.com)

Federal Grand Jury indicts two Chicago men for ‘skimming’ at a Cincinnati area Credit Union

Boise, Idaho Police are investigating an armed robbery at a local supermarket

Family Dollar store robbed at gunpoint in South Charlestown, West Virginia

Tennessee Jewelry Store Owner in a wheelchair fends off two robbers with his gun

Nassau Robbery Squad searching for two men who robbed Ritz Jewelers in Oceanside, New York

Lower Makefield Police in Pennsylvania Search For CVS Robbery Suspect

Rock Hill Police apprehend two suspected in several South Carolina payday loan robberies

Boost Mobile store burglarized in DeLand, Florida  DeLand Police responded to a burglary alarm at the Boost Mobile store at about 5:45 a.m. Friday and discovered the store had been broken into. Police stated that two males were captured on surveillance video breaking into the store by smashing the glass with a small hammer, then breaking display cases and then filling a garbage can with cellphones from the display cases. (Source news-journalonline.com)

Helzberg Diamonds in Wichita, Kansas the victim of a Grab and Run with $2800 in diamond earrings  A suspect approached the sales associate asking about ¼ and ½ ctw diamond cluster earrings for himself. When the associate pulled the display from the showcase and displayed one of the ½ caret earrings from the display, the suspect grabbed the display holding 2 pairs plus the remaining ½ ct. earring and fled the store. The suspect escaped with a pair of 1ctw, a ¾ ctw pair and the remaining 1/2ctw, total value of $2797.50.

Jewelry thief in Maine steals two diamond rings from an Auburn store, pawns them minutes later in Lewiston  Two diamond rings valued at over $7000 were stolen during a grab and run from the Goldworks store in Auburn. Police say within minutes the thief walked into a Lewiston Pawn shop and was able to pawn the two rings for $1000. Police do have video surveillance and fingerprints from the transaction at the pawn shop. (Source sunjournal.com)

 

eBay News
 

eBay to expand same-day delivery to 25 cities in 2014

eBay President Devin Wenig also said the company is buying a London-based delivery platform company called Shutl to help it "to scale quickly and cost effectively around the country and around the world." Shutl serves as a marketplace for couriers, and it partnered with eBay on its Chicago eBay Now launch.

Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com.

eBay Direct - Click Here 
(notify - info - questions)

Press Release
 

New Titan Tag from USS Provides Pinless Protection for High-End Merchandise

Rancho Cucamonga, CA – October 23, 2013 Universal Surveillance Systems LLC (USS), the loss prevention technology company, has introduced the Titan Tag, a revolutionary new pinless way to safely protect shoes, boots, suits and other high-value merchandise without creating damaging pinholes or interfering with the customer’s experience. The Titan is available in a two- or three-alarm configuration with AM or RF EAS protection, an audible tamper alarm and an optional off-premises alarm and RFID technology.

The Titan’s locking arm quickly and firmly clamps the patent-pending gripping mechanism to almost any kind of material yet will not harm delicate merchandise if pulled off when the lock is engaged. The Titan is also ideal for high theft products that pins cannot penetrate such as saw blades. Thieves removing a locked Titan will set off its loud alarm to alert store staff of its removal. As a tamper deterrent, the tag’s bright, blinking LED provides a very visible indicator that it is armed and operating. In addition, because of its non-intrusive size and design, the Titan allows customers to try on products without interference.

“Until now, attaching a security tag to high-end leather, suede and vinyl products such as boots, shoes and jackets without puncturing or damaging them has been very difficult,” said USS President and CEO Adel Sayegh. “The Titan Tag gently but securely grips onto sensitive materials using an innovative locking mechanism and won’t interfere with the customer’s shopping experience. Because of its firm grip, it also meets the need for a fast gripping tag for hard, flat merchandise that can’t take a pin. Its multiple security levels provide very secure protection, and the tag’s very visible blinking LED is an extremely strong theft deterrent. The innovative Titan meets the industry’s need for an effective tag for formerly difficult-to-protect high-value items frequently targeted by thieves.”

For more information on the Titan Tag, visit http://www.universaleas.com/portfolio-view/titan-pinless-tag/ or call 1-800-488-9097.


Contact:
Scott Richardson
Corporate Communications Manager
Universal Surveillance Systems
800-488-9097

 

ORC News
Sponsored by Protection 1

Nine charged following $808,450 U.S. credit card scam in UK  The charges relate to an investigation by Greater Manchester Police's Volume Fraud Team into reports that compromised credit cards were used to place orders with wholesale companies over the telephone. It is estimated there are more than 60 crimes with victims all across the country. The combined value of the goods stolen is around 500,000 pounds over an 18-month period dating from June 2011 to November 2012. (Source rochdaleonline.co.uk)

Trio busted with dozens of fake credit cards
Three adults from New York City were arrested in Montgomery County on Wednesday after State Police discovered 115 fraudulent credit cards in their car. Inside the car, officials found 115 fraudulent credit cards hidden in two false-bottom drink mix containers. The three suspects were arrested and charged with 115 counts of Criminal Possession of a Forged Instrument. (Source cbsalbany.com)

Parolee busted stealing nine pair of gloves from Saks Fifth Ave. store in Chicago  A security officer saw Mallett removing nine pairs of gloves totaling about $1,480 from the display at Saks in the 700 block of North Michigan Avenue. When two additional security agents confronted Mallett on the street after he hid the gloves on himself and exited the store, they asked him to give the merchandise back but Mallett threw two pairs on the ground and fled east, the report said. The guards called 911 and officers chased Mallett for about five blocks before apprehending him about 3 p.m. in the 200 block of North LaSalle Street, police said. Mallett was serving a ten years sentence for a 2007 robbery conviction but was paroled on Sept. 11, 2012, according to the Cook County sheriff’s office. Records show Mallet was also convicted of felony retail theft in 2001 and in 1993. (Source chicagotribune.com)


Clarksville Police request Public’s assistance in identifying Local Organized Retail Crime Group  The Clarksville Police Department has provided a video and photos of an organized retail crime group that has hit several stores in Governor Square Mall, at 2801 Wilma Rudolph Boulevard, for several thousand dollars. Clarksville Police is asking the public to help with identifying these individuals and/or any information about them. They work in groups and are using special tools to remove the sensor tags. This group is, also, training younger individuals who are not included in the video or pictures. If anyone can identify any of the individuals in the video or the pictures; or, if you see this type of suspicious activity happening, please, contact the Clarksville Police Department at 931.648.0656 or the Crime Stoppers TIPS hotline at 931.645.TIPS (8477). (Source clarksvilleonline.com)

Sterling, ILL., Police Look For Thieves Hitting Multiple Stores
Police in Sterling, Ill. are looking for help identifying two retail theft suspects. According to police, on Saturday, September 21, 2013, officers were called to Kohl's and Wal-Mart Supercenter in Sterling on two separate occasions. (Source kwqc.com)


Four arrested in $15,000 Hair Extension theft in Houston  The store owner stated that he had a feeling that one of the suspects that appeared on the surveillance tape was tied to a phone call he received about a particular piece of hair approximately 10 minutes prior to robbery. He told the young lady to go by the store and pick up the hair and that is when he states he received the call from his employee informing him that they were robbed. That phone call and that cell number became critical in helping Farooq find out more details about the robbery and who might have been involved. “These young ladies deserve to end up on America’s dumbest criminals,” said Farooq. “I called the detective and said these girls are on Instagram with the hair in their head are talking about it and are saying Mr. Indian Hair looks great. I was like, oh wow this is crazy.” (Source forwardtimesonline.com)

Saginaw, Michigan man sentenced to 2 years in prison; four counts of Organized Retail Crime  Saginaw County Circuit Judge Janet M. Boes on Tuesday, Oct. 22, sentenced Eric K. Kjellen for five felonies. The judge sentenced the 36-year-old Kjellen to two years and six months to 20 years in prison for four counts of organized retail crime and a single count of conspiring to commit that crime. Boes gave Kjellen credit for 118 days, or just less than four months. Kjellen in September pleaded guilty to the charges and, in exchange, prosecutors dropped a fifth such organized retail crime charge and recommended the minimum sentence that Boes ultimately handed down. (Source mlive.com)
 

The Daily is following a major San Diego fencing operation bust - Stay tuned for more information as we receive the case detail shortly

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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APA GIVES BACK!

During this gift giving season, share our joy in giving back to the less fortunate for Thanksgiving.
For every "LIKE" APA receives on our Facebook page between now and November 24, 2013, APA will donate one nonperishable item to the Atlanta based North Fulton Community Charities. NFCC is a leader in North Fulton offering assistance to over 5,000 families annually.



It's amazing how easily we can all make a difference!

Thank you for your support!
Asset Protection Associates Team

Asset Protection Associates is the ultimate one stop solution for Nationwide Guard Service, Loss Prevention & Risk Management Support and Mystery Shopping Evaluations. Visit us at http://assetprotectionassociates.net for more information

 

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To get the most out of your team members, it's important to make sure they are taking responsibility for their work in addition to keeping them engaged. It can be hard to take responsibility for work that is shoddy, but it's important to learn how to correct the mistakes. Take these actions to help empower your team and organization. (Push them to make decisions)


When an Employee Turns Out to be Sleazy  Scandals happen in every type of work environment, but what happens when it's one of your employees who starts it? Being aware of what your employees and leaders are doing is critical to making sure you don't end up with a scandal. (Nobody likes a sleaze)

Is It Ever OK to Break into Your Colleague's Computer?  The obvious answer would probably be, NO! But what if you feel your employees are up to no good, using the company's computers to view questionable material, or they are the only ones who have access to a certain file? Is it ok to get into their computer? Correctly using the power of digital surveillance is critical in these cases. (What would you do?)

Playing it Safe is Riskier than You Think
As a leader, one of your many tasks is to keep your employees optimistic when it comes to new ideas and changes. What will staying complacent, and not taking risks get you? There are risks in successes and failures alike, but how do you know you'll make it if you don't try? (Overcome the fear)

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Tip of the Day
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Social media can be a fantastic platform for every company and executive, but it can also be a nightmare. Mixing personal with professional oftentimes sends the wrong messages and can absolutely destroy the image a professional needs to maintain in the public arena. Maintaining boundaries and separating the two can oftentimes be difficult to accomplish as corporate America searches for every piece of information they can find on executives and companies. And regardless of what anyone says, your professional image should always take precedence over your personal image in the social media world.

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