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 The D&D Daily Mobile Edition
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Group LP SelfiesSee 
all the selfies here
 
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2018 GLPS - Group LP SelfiesYour Team - Your Pride - Our Industry
 Building Industry Pride -
One Team Selfie at a Time
 
	
		
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			Loss Prevention Furniture Alliance
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“A network of dynamic Loss Prevention 
Professionals, building business partnerships while serving their respective 
home furnishings retail and ecommerce verticals in improving profitability and 
reducing loss related to fraud, theft and operational practices.” |  
The “Loss Prevention Furniture Alliance” conducted their second field meeting at 
the Corporate Headquarters of Art Van Furniture located in Warren, MI. The one and 
a half day meeting included vendor presentations on Occupational Health and 
Safety as well as Data Analytics. This dynamic group of Loss Prevention 
Professionals also took time to solidify their mission statement, draft a 
charter, and developed noninvasive methods and standards for the sharing of 
non-competitive topics. Members also presented on the use of Social 
Media/Internet as an investigative tool. With all this work came a little fun as 
the group enjoyed a night out continuing to build and enhance their personal and 
professional relationships.
 A special thanks to our vendor participants:
 
 Occupational Health & Safety
 • Jim Allivato, 
ATI Worksite Solutions
 • Thomas Gilliam, Industrial 
Physical Capability Services - ICPS
 
 Data Analytics
 Carl Goldstein & Alan Semel, 
Agilence
 
 
Front row, left to right: Theresa Thor – Regional Loss Prevention Manager, Art Van 
Furniture; Mark Zibel – Regional Director Loss Prevention, Bob’s Discount 
Furniture; Mike Case – Senior Director Loss Prevention, Art Van Furniture; 
Patrick Burns – Vice President Loss Prevention, Bob’s Discount Furniture
 Back row, left to right: Tommy Walters – Director Asset Protection, Living Spaces; Tim 
Martin – Corporate LP Manager, American Signature Furniture; Laura Donohoe – 
Regional Loss Prevention Manager, Art Van Furniture; Don Ward – RLPM, American 
Signature Furniture; Joe Hlavac – Director Loss Prevention, Bob’s Discount 
Furniture; Dominic Zuccala – Director Asset Protection, Big Lots; Armando 
Martinez – Regional Loss Prevention Manager, Bob’s Discount Furniture
 
 Interested in joining or participating in this group?
 Contact one of the following co-facilitators:
 
 
Got a picture of your team on your cell phone?
 
 Send it to us!
 
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Top Industry News
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Bomb Scares Add Urgency to Calls for More Civil 
Discourse
 A Calling The Country Needs - Even After the Arrest
 
 Concerns about overheated political rhetoric have risen to new levels after this 
week’s mail-bomb reports. ASAE and other organizations are urging a return to 
civility in the national conversation.
 
 
  As federal law enforcement officials arrested the suspect, Cesar Sayoc Jr. for 
pipe bombs mailed to CNN headquarters and several high-profile figures in 
Democratic party circles this week, many commentators blamed increasingly 
virulent political rhetoric for inciting threats of violence. 
 Associations can provide leadership in encouraging more civil discourse, even 
among people who strongly disagree on issues, ASAE President and CEO John H. 
Graham IV, FASAE, CAE, said Thursday.
 
 A polarized political climate has contributed to unprecedented stress levels 
in the U.S., according to the American Psychological Association’s annual
Stress in America survey last year. Nearly six in 10 adults said they were 
anxious about political division and the future of the country.
 
 A return to respectful dialogue can help reverse that trend, according to the
National Institute for Civil 
Discourse, an affiliate of the University of Arizona. NICD’s Revive 
Civility initiative—which launched last year and is running through the 2018 
election season—”highlights the need to change the tone of our current politics 
and suggests specific things that each individual can do to help make that 
happen,”
according to the initiative’s website.
 
 Dozens of partner organizations - including APA, AARP, the American Bar 
Association Section of Dispute Resolution, and a wide range of religious and 
civic groups—have encouraged members to hold local events to foster 
conversations about civility.
 
 “Regardless of our individual political beliefs, we have a responsibility to 
each other to condemn violence or the threat of violence and accept that our 
differences do not detract from our shared purpose,” Graham said. “In fact, our 
differences are what makes us stronger.” 
associationsnow.com
 
 Suspect arrested in connection with suspicious packages identified
 White van parked outside Plantation, FL Auto Zone towed away
 Law 
enforcement sources have identified the man arrested in connection with a series 
of explosive devices mailed to prominent Democrats and critics of President 
Donald Trump.
 
 Cesar Sayoc, 56, of Aventura, was arrested Friday in South Florida.
 
 "We can confirm one person is in custody," Sarah Isgur Flores, spokeswoman for 
the Department of Justice, said on Twitter.
 
 A large law enforcement presence was gathered in the parking lot of an Auto Zone 
in Plantation. A white van with political stickers covering the windows appeared 
to be the focus of investigators.
local10.com 
sun-sentinel.com
 
 
"Domestic Terrorism" - 12 Bombs Found So FarTwo More Bombs Found, Addressed to Cory Booker and CNN
 Federal authorities discovered two more explosive devices, one addressed to 
Senator Cory Booker and the other to James R. Clapper Jr., the former director 
of national intelligence, law enforcement officials said on Friday.
nytimes.com
 
 What to Know About Identifying Pipe Bombs
 
 
 
Nedap’s 
!D Cloud software selected for largest RFID deployment in Nordic retail market
  Voice Norge AS selected !D Cloud, Nedap’s leading RFID software platform, for 
the RFID roll-out to their 200 stores in Norway. The roll-out, which was 
completed within 6 months, is the largest RFID deployment in the Nordic retail 
market to date. 
 Johnny Ottesen, CEO at Voice, comments: “We realized that we needed to 
significantly raise our stock accuracy to improve our on-shelf product 
availability and enable true omnichannel. In !D Cloud, we found the best 
solution, because it is scalable, easy to use and easy to integrate with our 
Infor M3 ERP-software, which enables a fast large-scale deployment.”
nedap-retail.com
 
 CVS Rolls Out Nearly 1,700 Time Delay Safes in 
Stores Across the Country
 to Reduce Pharmacy Robberies, Combat Opioid Epidemic
 
 ●
Oct. 10 - California - 900 stores
 ●
Oct. 16 - Maryland - 228 stores
 ●
Oct. 16 - Washington D.C. - 55 stores
 ●
Oct. 18 - Ohio - 160 stores
 ●
Oct. 23 - Indiana - 338 stores
 
 Retailers Seeing More 'Serial Returners' in Last 12 Months
 61% would institute lifetime bans
 Amazon's announcement in May that it would institute a lifetime ban for 
customers that habitually return merchandise is influencing retailers of all 
sizes to mull similar policies, in light of their own rising problem of 
escalating returns,
according to a 
report from omnichannel retail management firm Brightpearl. Some 61% of 
U.S. retailers say they'd ban so-called "serial returners" permanently, 
while fewer than one-quarter are not inclined to.
 
 Over a third of U.K. retailers and 42% of U.S. retailers say that they're 
seeing more serial returners in the last 12 months, especially among 
customers aged 18 to 34, where over a third admit to buying more items than they 
intend to buy, (under a third in the other age groups say that), according to 
the report.
 
 One-fifth of respondents aged 18 to 24 say that they would never shop with a 
retailer that imposed such a penalty, Brightpearl found. But deficiencies in 
assessing serial returns, a lack of transparency about return policies and 
return tracking, and consumer expectations about e-commerce are confounding the 
ability of retailers to fashion effective strategies, according to the report. 
Some 44% of retailers say that they don't have the technology to identify 
serial returners and another 15% don't know if their technology could identify 
them.
retaildive.com
 
 Florida Retailers Name Orlando PD Officer 'Law 
Enforcement Officer of the 
Year'
 The Florida Retail Federation 
announced a slate of awards for law enforcement officers Thursday, with an 
Orlando Police Department officer earning the trade group’s recognition as the 
top law enforcement officer of the year.
 
 OPD 
Officer Rebecca Rivera earned FRF’s LEOY award, beating out runners up 
Tatiana Miguel, a special agent with the Florida Department of Law Enforcement, 
and Logan Workman, a United States Secret Service Agent.
 
 
“It’s impossible to truly show how much Florida’s retail industry values and 
appreciates our law enforcement officers, but we hope by highlighting the impact 
these worthy recipients have on our member businesses, their employees and their 
customers, is one small way we can show our appreciation,” said FRF President 
and CEO R. Scott Shalley.
 FRF said all three officers were recognized for their efforts to preventing 
retail crime and were “honored at a prestigious law enforcement awards 
dinner held earlier this week.”
 
 The award was presented during
FRF’s 2018 Loss Prevention Conference, where Workman delivered talks on 
“Headquarter Impersonation Scams” and the “Illicit Finance of Criminal Activity 
through Organized Fraud.”
orlando-rising.com
 
 Ex-Pilot Flying J president can open Christmas presents in prison, prosecutors 
say
 If Mark Hazelwood wants to celebrate Christmas, he can do it from a prison cell, 
federal prosecutors say. Hazelwood, the former president of Pilot Flying J, 
wants to wait until after the holidays to begin serving a 12-and-a-half year 
sentence for cheating trucking customers out of millions of dollars at the 
diesel pump. A federal jury convicted him in February of wire fraud, witness 
tampering and conspiracy to commit wire fraud.
knoxnews.com
 
 L'Oréal Ex-VP Fired After Pointing Out Toxic Workplace Among Fellow Executives
 A former L'Oréal USA vice president of digital marketing alleged in a 
complaint filed Wednesday in New York federal court that the makeup company 
unlawfully fired her after she spoke out against what she said was a racially 
toxic work environment within the company's executive levels.
 
 Amanda Johnson, a black woman with more than 10 years of experience in digital 
advertising, said she thought she had "made it" when she was hired at L'Oréal as 
assistant vice president of digital marketing and was quickly promoted to vice 
president. But in spite of her success, Johnson said she faced a relentlessly 
sexist, racist and discriminatory work environment.
 
 "Johnson quickly learned the ugly truth about the beauty giant, including 
witnessing a male executive openly watching pornography during a business 
meeting; sex-fueled parties at luxury European hotels during work trips; and 
racist hostility from the highest levels of management," the complaint says.
law360.com
 
 British retail tycoon caught up in #MeToo scandal
 One of the U.K.’s most successful retailers and leading businessmen has been 
accused of sexual and racial harassment. Sir Philip Green, the chairman of 
Arcadia group whose retail portfolio includes Topshop, BHS, Burton and Miss 
Selfridge, was named in Parliament as the subject of abuse claims, the BBC 
reported. A member of the House of Lords, Peter Hain, named the businessman 
after the Daily Telegraph newspaper was prevented from doing so by a court order 
obtained by Green.
 
 The Telegraph spent eight months investigating allegations of bullying, 
intimidation and sexual harassment made against Green, according to the report. 
He has “categorically and wholly” denied allegations of “unlawful sexual or 
racist behaviour”.
chainstoreage.com
 
 Google CEO admits company had a sexual harassment problem
 Fired 48 employees for sexual misconduct, including 13 senior managers
 Google CEO Sundar Pichai sent an email to all Google employees Thursday saying 
the company has fired 48 people over the last two years for sexual harassment, 
including 13 "senior managers and above," and none received an exit package.
 
 The email, obtained by CNBC, was in response to a bombshell
New York Times story that said Google had shielded a handful of company 
executives, including Android creator Andy Rubin, from sexual misconduct 
allegations and
offered massive payouts to leave.
cnbc.com
 
 At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks
 The Netflix way emphasizes “freedom and responsibility,” trusting employees to 
use discretion - whether it is about taking vacation, flying business class or 
expensing an Uber ride home. Virtually every employee can access sensitive 
information, from how many subscribers sign up in each country to viewership 
of shows to contractual terms for Netflix’s production deals. Executives at 
the director level and above - some 500 people - can see the salaries of every 
employee.
 
 Netflix applies the “keeper test” to employees. That means managers need 
to evaluate employees to decide whether they would fight to keep them if they 
received an offer from another company. The result is that even key, longtime 
members of the company find themselves with severance packages even though there 
is little fault to find with their performance.
wsj.com
 
 Sears directors hire bank to examine former CEO Lampert's deals: sources
 Two Sears Holdings Corp board directors have hired investment bank Evercore Inc 
to scrutinize deals that were led by former Sears Chief Executive Eddie Lampert 
with the U.S. retailer before it filed for bankruptcy protection, people 
familiar with the matter said on Friday.
 
 The deals, including separations of Sears’ businesses and real estate, may come 
under examination in bankruptcy proceedings, with creditors claiming the 
transactions stripped the retailer of valuable assets. Billionaire Lampert is 
the largest shareholder and creditor of Sears through his hedge fund, ESL 
Investments Inc.
reuters.com
 
 Simon Property CEO: Malls don't need department stores
 Simon Property Group CEO David Simon on Thursday called Sears' bankruptcy an 
opportunity — and possibly the end of the traditional mall anchor. He told 
analysts, "maybe our industry got just too carried away with having all these 
big department store boxes," according to a
transcript from Seeking Alpha. "As we transition to the smaller, more 
appropriately sized group, and there'll be centers that lose in that and ... we 
may have one or two that [we] were nervous about, the reality is the rest of 
that center, and we will get a better and bigger benefit, I think we'll get 
healthier, and we're starting to see that."
retaildive.com
 
 Cities may benefit from losing Amazon HQ2 bid
 Cities that are not selected to be the home of Amazon’s HQ2 project will get off 
the hook from the huge subsidies and investments required to attract the e-tail 
giant. They are also likely to receive investments from Amazon, albeit on a 
smaller scale, as it continues to expand its operations across North America.
retailwire.com
 
 Game Stop Vice President, Chief Information 
Security Officer job was removed from website
 
 JC Penney Vice President, Asset Protection job 
was removed from website
 
Kriser's Natural Pet AP Manager (Corporate) job 
was removed from website
 Chipotle Sales Miss After Food-Safety Scare But New Campaign Lifts Q4
 
 Sears Bankruptcy Judge Approves Closing Sales at 142 Stores
 
 Kmart manager's emotional farewell speech foreshadows what could happen to 
68,000 Sears employees if the company liquidates
 
 
 Quarterly Sales
 Boot Barn Q2 comp's up 11.3%, net sales up 17.5%
 Aaron's Q3 comp's flat, revenue up 13.6%
 
 
 
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		ORC 
'Shark' Week coming Nov. 12-16 
with articles, videos and stats |  
Got a Story or Pics You Want to Sharewith the Community?
 
 Send them in and let us share
 it with the industry
 
 
Got an ORC story, a cool case, pics of your ORC 
Association teams & meetings? Want to write an article about ORC in your region 
or nationwide? Got some thoughts or opinions you want the industry to hear 
about? Need to update your state's legislation? 
 
Send us your news and pics and 
let us get the whole industry
involved and supporting your efforts! 
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All the News - One Place - One Source - One 
Time  The D&D Daily respects your time
 and doesn't filter retail's reality
 
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Spotlight on StopLift
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StopLift Stops Checkout Shrink
 
				
				 
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				shrinkage visually, even when it leaves no data trail, including 
				Sweethearting / Scan-Avoidance, Self-Checkout Loss, Basket-Based 
				Loss,
				
				Operational Error, etc. 
				
				 
				
				Enterprise Analytics The future of
				
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				mining,
				
				Enterprise Analytics puts all 
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				heart's content. Find incidents any way you choose, view the 
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				reporting is supposed to be like: easy. 
				
				 
				
				
				Workflow Wizard It's not enough to identify 
				cashiers with performance issues - you have to train them to be 
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				companies using this system. Definitely ask for a demo! 
				
				 
				
				
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				or camera in your store directly from the cloud. View your 
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Contact Us Today to 
Learn More or Schedule a Demo 
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Increasing ‘Dark Web’ Activity Puts Retailers At Risk
 Phishing Attacks up by 297% 
Across eCommerce in Q3 2018
 23 phishing sites per retailer
 
 Retailers may be leveraging more digital channels to increase revenue 
opportunities, but these are also fertile ground for cyber-thieves. This was 
according to “The 
Retail and E-commerce Threat Landscape Report” from e-commerce 
fraud-prevention firm Riskified, and IntSights Cyber Intelligence, a provider of 
enterprise cyber threat intelligence and mitigation solutions. The study, which 
analyzed the transaction-level results of hundreds of millions of purchases 
between Q3 2017 and Q3 2018, revealed new tactics used by fraudsters.
 
 According to data, cyber-thieves are getting more sophisticated in their attacks 
via the Dark Web, a part of the Internet where fraudsters rely on special 
software to remain anonymous or untraceable via digital scams. For example, 
there was a 297% rise in the number of fake retailer websites designed to 
“phish” for customer credentials. In Q3 alone, there was an average of 23 
phishing sites per company. This was a significant increase from 2017, which 
averaged 5.9 phishing attacks per company.
 
 Fake apps and social media profiles are also on the rise. There was a staggering 
469% spike in suspicious applications, and a 345% increase in fake social media 
profiles, respectively, in Q4 2017.
 
 There was also an average of 22.1 internal login pages or development servers 
exposed per retail company in 2018. When accessed, this gives cybercriminals 
a portal into the retailer’s internal network.
 
 In addition, there was a 278% rise in stolen goods listed on black markets 
for resale, the study revealed.
 
 “Retailers are increasingly focused on driving sales through a variety of online 
channels — Facebook, SMS messaging, Instagram, Twitter and more — all of which 
provide an ideal opportunity for fraudsters to lure in new victims through 
phishing attacks as it is the most common way to obtain stolen credit card 
numbers,” said Guy Nizan, co-founder and CEO of IntSights Cyber Intelligence. 
“As prime targets for cyber-crime, retailers need to understand how their goods 
are being sold and bartered for on the Dark Web. This glimpse into criminal 
behavior and activity helps inform the overall cybersecurity program, leading to 
an increase in security posture.”
chainstoreage.com
prnewswire.com
 
 83% Avoid a Business Following Breach and 21% Never Return
 Almost half (44%) of US consumers have suffered the negative consequences of a 
security breach or hack, according to new research conducted on behalf of secure 
payments provider to contact centers, PCI Pal. The findings suggest that the 
combination of high-profile recent breaches, headlines devoted to new data 
privacy regulations such as the GDPR and California Privacy Law, and personal 
experience have put security concerns front and center for American shoppers.
 
 The research found that 83% of consumers will stop spending with a business for 
several months in the immediate aftermath of a security breach or a hack. Even 
more significantly, over a fifth (21%) of consumers will never return to a brand 
or a business post-breach, representing a significant loss of revenue. For any 
consumer facing business, this figure offers a stark warning.
 
 Consumers reported that even being perceived as having lax security practices 
can be enough to incur spending penalties - almost half (45%) reported that 
they spend less with brands they perceive to have insecure data practices, while 
over a quarter (26%) say they stop spending completely if they don’t trust a 
company with their data.
securitymagazine.com
 
 Abandoned Websites Haunt Corporations
 Largest U.S. Companies Have Average of 85 Vulnerable Web Applications
 Old Web applications don't go away — they linger and spread security 
vulnerabilities around their organizations. These "ghost sites" are critical 
assets for criminals and weaknesses for enterprises, according to a
new report by High-Tech Bridge, a Web security company.
 
 While the report looked at the 500 largest companies in both the US and Europe, 
the largest 500 in the US, specifically, have 293,512 external systems 
accessible from the Internet, 42,549 of which have a live Web application with 
dynamic content and functionality, it states.
 
 "This means a US company has an average of 85.1 applications that can be 
easily discovered externally and are not protected by 2FA, strong 
authentication or other security controls aimed to reduce application 
accessibility to untrusted parties," the report states.
darkreading.com
 
 Insider threat report tracks annual cost of theft, carelessness
 A new insider threat report found credential theft costs more than twice as much 
to resolve than incidents involving insider negligence by employees and 
contractors. Negligent insiders are the "root cause" of most reported events and 
represent the highest total annual cost to companies, according to researchers. 
However, imposters who steal credentials cost organizations an average of 
$648,846 per incident, compared to $283,281 for a security event involving 
carelessness.
 
 The 159 benchmarked companies experienced a total of 3,269 insider threat 
incidents during the 12-month timeframe, with a total average cost of $8.76 
million, according to those surveyed. The insider threat report looked at costs 
related to loss of data and intellectual property, downtime and productivity 
loss, damages to equipment and assets, threat detection and remediation, legal 
and regulatory impact, and diminishment of brand and reputation. The costs were 
analyzed using an activities-based framework that included monitoring and 
surveillance, escalation, incident response, containment, investigation, 
remediation and post-event analysis. Not surprisingly, the total annual cost 
increased with the size of the company in terms of headcount, from $1.8 million 
at smaller organizations with 500 or fewer employees to $20 million at global 
organizations with 75,000 employees or more.
techtarget.com
 
 Cathay Pacific Has Suffered the Biggest Airline Data Breach Ever; 9.4M impacted
 
 McAfee combining threat intel with AI
 
 
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e-commerceSponsored by The Zellman Group
 
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| Amazon Takes Almost 50% of Total Online Sales in 
U.S. Amazon.com Announces Q3 Sales up 29% to $56.6B
 Net Income Spikes 1,032% - Expects 10% to 20% Growth in Q4
 Net sales increased 29% to $56.6B in Q3, compared to $43.7B in Q3 2017.
 Spike Driven by Advertising Business - AWS - 3rd Party Sellers.
 
 Operating income increased to $3.7B in the Q3, compared with operating income of 
$347M in Q3 2017. Net income increased to $2.9B in Q3, compared to net income in 
Q3 2017.
 
 'Amazon Business' services reaches $10B and used by 50%+ of Fortune 100 in 
eight countries.
 
 Retail: Expanded grocery pickup and delivery 
at Whole Foods. - Opened 5 new Amazon Go check-out free stores with 'Just Walk 
Out Technology'. - Launched Amazon 4-star store in NYC, with "highly-curated" 
top-category products across Amazon.com. - Introduced Amazon Storefronts in the 
U.S., Germany, and the U.K. Combined, these new stores allow customers to shop 
online for over one million products exclusively from small and medium-sized 
businesses selling on Amazon.
 
 Fashion: Added and expanded J Crew 
Mercantile, Calvin Klein, and Ralph Lauren CHAPS.
 
 Pharmacy: Bought PillPack - home delivery.
 
 Employees: Raised minimum wage to $15 in 
U.S., and to 10.50 pounds in London and 9.50 pounds in rest of UK.
 
 Amazon Web Services (AWS): Expanding in 
virtually every service and tech. category
 
 And this isn't even mentioning their technology and service developments 
of Alexa, Fire HD, Kindle, Ring, Fire TV, Echo, Amazon Video & Prime, and new 
country roll-outs.
 
 Q4 Guidance - Net sales expected to be between $66.5B and $72.5B, to grow 10% 
to 20% compared with Q4 2017.
aboutamazon.com
retail.emarketer.com
 
 eCommerce Profit Parasites Leech Revenues and 
Mislead Results
 62% of merchants cite chargebacks as top benchmark for fraud, but many 
overlook their impact on revenue. Loss prevention specialist Chargebacks911 
examines how profit parasites skew financial results and threaten eCommerce 
sustainability.
 
 According to Chargebacks911, profit parasites include often-overlooked costs 
such as chargebacks, refunds, returns and false positives (legitimate orders 
incorrectly flagged as fraud and declined). Many eCommerce merchants group these 
losses under cost of goods sold (COGS) instead of scrutinizing them as separate 
line items, making it difficult to calculate their direct impact on revenue and 
obscuring the true source of rising costs. When a Quora post questioned whether 
processing fees, refunds and chargebacks should be recorded under COGS, finance 
and accounting pros responded with a resounding, “No.”(2)
 
 A survey found 62% of eCommerce retailers list chargeback rate as the most 
important key performance indicator (KPI) for fraud management, ranking it 
higher than fraud rate by value (47%), confirmed fraud rate (35%) and fraud rate 
by order volume (27%).(3) Yet 13% of merchants say they don’t know their current 
chargeback rate, and 23% have a chargeback rate at or above 1%.(4) Crossing the 
1% threshold can push them into Visa’s or Mastercard’s chargeback monitoring 
program, which may incur additional fees—and, if unresolved, could even 
culminate in account termination and blacklisting by processors.(5)
 
 ● One of Chargebacks911’s big-box retail clients was confronting over $2 million 
in monthly fraud losses; that figure climbed 100% in a span of two years, yet 
sales growth was less than 10% during that time.
 
 ● Another big-box merchant experienced a 2% sales increase but saw a 7% rise in 
chargebacks over the same period.
prweb.com
 
 Alibaba is using Single’s Day to push its version 
of online/offline shopping
 Alibaba is using the Nov. 11 Single’s Day, China’s biggest shopping holiday, to 
push its
“New Retail” program that looks to blur the lines between e-commerce and 
in-store sales.
 
 For Single’s Day, online-offline promotions include digital “red envelopes,” a 
Chinese money-giving tradition, that can be bought online but reimbursed in 
stores, similar to gift cards.
digiday.com
 
 Meijer Adds Click-and-Collect to Ecommerce 
Platform
 
 5 things e‑retailers should do now to ensure a 
successful holiday season
 
 Most consumers were 'let down' by online shopping 
last holiday season
 
 Ecommerce Merchants Embrace Clicks-to-bricks
 
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate 
from the norm."Stuart B. Levine, CFI, CFCI
 CEO, The Zellman Group & Zelligent
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ORC NewsSponsored by 
Auror
 
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Peoria, IL: $150,000 in Apple merchandise taken 
from Best BuyMore than $150,000 in Apple computers, tablets and smart watches were taken from 
the Best Buy store sometime late Wednesday or early Thursday morning. Officers 
were called to the store, on N. Big Hollow Road, at 7:20 a.m. Thursday when the 
manager there noticed the theft. The cage bins in the warehouse area of the 
store had been completely emptied out. A two-wheel dolly was found near the door 
to that area, the redacted report said. Taken were Macbook Pro laptops, iPads, 
Apple watches and other laptops and items. The officer had checked with 
dispatch, which received no alarms.
pjstar.com
 
 
Seal Beach, CA: Police Search For Four Suspects 
Wanted in Shoe Store Armed Robbery: $2,100 of merchandise stolen
 Police in Seal Beach searched Thursday for four people suspected of stealing 
approximately $2,100 worth of Nike, Adidas and RVCA merchandise from a shoe 
store. Officers received a call about 2:45 p.m. of a robbery at the Private 
Sneakers store and learned that 3 suspects, a man, a teenage boy and a woman, 
had entered the store and taken multiple clothing items from display stands. A 
male suspect pulled out a box cutter knife and held it in his hand, while 
walking towards the store’s exit, then turned and faced the store employee, who 
was behind the counter, then walked slowly backwards while the other two 
suspects left the store with the stolen merchandise, Police said.
mynewsla.com
 
 Fayetteville, NC: Women stole $1,000 in 
merchandise from kid's clothing store at Cross Creek Mall, assaulted worker
 Police are trying to identify 4 women accused of stealing more than $1,000 worth 
of merchandise from a children's clothing store and assaulting an employee who 
caught them in the act. Police said the women stole the merchandise from 
Justice. During the theft, an employee became aware of what was happening and 
tried to recover the merchandise. Police said the employee was assaulted and the 
women ran from the mall.
abc11.com
 
 
Rostraver Township, PA: Charges filed in $600 
Lowe’s theft
 Justin Charles Dzimiera, 35, is charged with theft and receiving stolen 
property. Police accuse Dzimiera of stealing a generator worth $649 from Lowe's 
Home Improvement store, Oct. 3 and later selling it to a pawn shop.
observer-reporter.com
 
 
  Bloomfield 
Township, MI: Man arrested for stealing hard drives from Costco John Carlton Fair, 45, was arraigned Thursday on charges of retail fraud. 
According to authorities, just before 3 p.m. Monday, the Costco on Telegraph 
Road reported a retail fraud. Police were informed staff observed Fair conceal 
two external hard drives, valued at $240, in his coat and exit the store without 
paying. Fair was confronted by store employees and arrested when officers 
arrived. He was given a $15,000 bond and is expected to return to court on Nov. 
1.
clickondetroit.com
 
 UK: Heathrow Airport: Three DHL delivery workers 
caught with $13,000 of stolen designer goods from British Airways
 Donald Marklew, 40, his wife Amandip Marklew, 31, and colleague Jeffrey Morton, 
35, were discovered near London's Heathrow airport by a manager at the courier 
firm. Overall British Airways loses more than $4.2 Million every year in stock 
'stolen off the back of lorries', Uxbridge Magistrates' Court heard. The manager 
was following a DHL truck when she saw Donald Marklew emerge and hand over a 
British Airways branded bag to his wife after the delivery truck pulled over 
unexpectedly last month. The trio were arrested after police found two BA bags, 
containing $7,500 of jewelry and $4,700 of perfume, in the Marklew home in 
Hounslow, west London.
 
 A text found on Mrs Marklew’s phone read: 'Hi Amandip, do you have any Pandora?' 
Donald Marklew told cops he and Morton agreed to split the profits from selling 
the jewelry 50:50 and that he bought the perfume from a local black market. 
Amanda Marklew pleaded guilty to handling the $7,500 worth of stolen jewelry.
dailymail.co.uk
 
 Pasco, WA: Police seeking 2 suspects in $8,000 Walmart 
theft
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Submit your ORC 
Association News
 
 Visit the ORC Resource Center
 
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Retail Crime News
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Shootings & Deaths 
Philadelphia, PA: Store owner defends himself 
with gun, sends would be robber to hospitalA store owner took matters into his own hands Thursday night when an attempted 
robber entered his take-out restaurant. Police said the suspect walked into the 
take-out store on N. 19th Street near Cheltenham Ave. just before 9 p.m., pulled 
a gun and announced a robbery. “The store owner pulled his weapon, and there was 
a shootout between the store owner and the perpetrator," police said. A short 
time later, a shooting victim showed up at Einstein Medical Center.
radio.com
 
 Apple 
Valley, CA: Shoplifting suspect fires shots at Winco supermarket
 Gunfire erupted at an Apple Valley grocery store as a shoplifting suspect tried 
to leave without paying for merchandise stuffed inside a baby carrier, police 
said. The suspect fired multiple shots as store security tried to stop him from 
leaving with the unpaid items, according to the San Bernardino County Sheriff's 
Department. No one was struck by bullets. The suspect was injured as he fought 
with the store employees who detained and held him until deputies arrived.
abc7.com
 
 
 
Robberies, Incidents & Thefts 
Detroit, MI: $16.9 Million of Money and drugs 
seized in raid at store on Detroit's east sideWhat 
appeared to be just another strip mall on Detroit's east side, with neon lights 
advertising a check cashing business, was actually a front for selling illegal 
drugs. Police also raided their West Bloomfield homes. Detroit police said they 
seized $720,000 worth of heroin, $50,000 worth of marijuana and 12 to 15 
containers of what appeared to be fentanyl. Cocaine was also uncovered.
 
 Detroit narcotics officers said the business was being run out of the check 
cashing business and the storefront next to it. Both storefronts were owned by 
two brothers from West Bloomfield. While Detroit police raided the strip mall 
storefronts at Connor Street and East Warren Avenue police were also raiding the 
brothers' homes in West Bloomfield. In addition to the drugs, police found a lot 
of cash at both the homes and at the business.
clickondetroit.com
 
 
Albuquerque, 
NM: Spirit Halloween store says parents bring children to steal costumesSpirit Halloween's owner says not only are people stealing decorations, but 
they're also trying to take off with costumes and they've lost thousands of 
dollars. He said one mom had her kids put items inside a bag --- and walk out 
with them. He says the mom stayed behind to pay, but her credit card was 
declined. That's when she told an employee she was going to get another card 
from her car, and never came back. Spirit Halloween employees say they've also 
caught people red handed on their surveillance cameras using large bags to stuff 
their costumes inside.
koat.com
 
 
Pittsburgh, PA: Two indicted on Federal Robbery, 
Firearm Theft and Hobbs Act
  Two 
siblings from Cleveland, Ohio, have been indicted by a federal grand jury in 
Pittsburgh on charges of violating federal robbery and firearms laws. The 
seven-count indictment, returned on October 16, named the defendants as Rayshawn 
Patterson, 19, and Reginald Patterson, 21. On December 23, 2017, Patterson and 
his brother conspired to commit and committed a theft of a licensed firearms 
dealer, DSD Sports, in Brookville, PA, stealing 14 pistols and two assault 
rifles. On that same date, Rayshawn Patterson and Reginald Patterson are charged 
with transporting the stolen firearms in interstate commerce. The defendants 
face a total maximum sentence of not less than seven years and up to life in 
prison, a fine of not more than $250,000, or both.
justice.gov 
 Walterboro, SC: C-Store employee steals $1,000 in 
cash, replacing it with Counterfeit cash
 An official of the Crosco Express II contacted the Colleton County Sheriff’s 
Office to report that a former employee was suspected of taking cash, 
merchandise and fuel from the business between Sept. 1 and Oct. 17. The official 
said the employee was suspected of taking $1,000 in cash from the business, 
allegedly substituting counterfeit bills for the stolen money.
walterborolive.com
 
 Shelbyville, TN: Mom, daughter accused of taking 
mannequin head
 A mother and daughter are suspected of taking a mannequin head with human hair 
from Kim’s Beauty supply store in June, Shelbyville police were told Tuesday.
t-g.com
 
 Indiana: Fired, Arrested Walmart Associate loses appeal; 
purchased ‘discounted’ merchandise
 
 Saginaw, MI: 14-year-old among 4 charged in jewelry store 
robbery at Fashion Square mall
 
 Tukwila, WA: Man busted for wallet and purse thefts at 
Costco; Detectives and LP work month long investigation
 
 North Haverhill, VT: Jake’s Market employee charged with 
$60,000 Deposit Theft
 
 Clearfield, UT: Distraction Team of Thieves steal weapons 
from Pawn Shop
 
 Montgomery, AL: 'More and more violent': 4 teens charged 
with 31 felonies in crime spree
 
 Salinas, CA: Gang member who drove car in robberies, 
shooting says weed clouded his mind
 
 Piercing Pagoda in the South Hill Mall, Puyallup, WA 
reported a Burglary on 10/17, items valued at $2,484
 
 Piercing Pagoda in the South Center Mall, Tukwila, WA reported a Burglary on 
10/17, items valued at $12,600
 
 Segels Jewelers in Amsterdam, NY reported a Burglary on 
10/23
 
 Maribyrnong, Australia: Highpoint Shopping Centre in 
Maribyrnong reported a Smash & Grab robbery on 10/17, over $100,000 of 
merchandise was stolen, 82 year old employee injured
 
 
Counterfeit 
International ‘Operation Pangea’, Sweep of Global 
fake drugs, 500 tonnes seized; 850 ArrestedIt is an operation of an international scope with no less than 116 countries 
concerned, which took place against the traffickers of fake medicines. Operation 
Pangea, which took place during the month of October has allowed to hand over 
500 tonnes of counterfeit goods, and led to the arrest of 850 people. According 
to Interpol, which has detailed the operation Tuesday, 23, this are mostly fake 
anti-cancer, painkillers counterfeit anabolic or illegal products of struggle 
against male impotency which have been seized. The counterfeit goods were seized 
between 9 and 16 October mainly. In France alone, it is a ton of merchandise 
-466.000 products– which has been blocked by the customs, either on airports or 
on the road freight.
kozpost.com
 
 San Diego, CA: Nearly 5000 fake iPhone parts Seized at 
Port of San Diego; valued at over $222,000
 
 
Check Fraud 
Newport police charge New York man with forgery 
and fraud; believed to be tied to multistate crime ringMark Pignatello was arrested at a bank where he was attempting to cash a 
fraudulent $3,000 check, police say. Newport police have arrested a New York man 
and charged him with forgery and fraud for his role in what they say is a 
multistate crime ring specializing in identity theft. “What’s been going on is 
that he’s part of a crime ring that covers six states – Maine, New Hampshire, 
Massachusetts, Vermont, New York and Connecticut,” Police Chief Leonard Macdaid 
said Thursday. “They have stolen thousands and thousands of dollars from (a 
bank).” Earlier Wednesday, Macdaid said that Pignatello had attempted to cash a 
check for about $3,000 in Bangor, but was denied service. He later successfully 
cashed a check in Orono.
pressherald.com
 
 
Sentencings & Charges 
Polk County, FL: Update: Lakeland Commissioner accused of 
killing shoplifter gets new high profile attorney 
 Lancaster, PA: Man shot by Pharmacy clerk during robbery 
attempt pleaded guilty to robbery in 2014
 
 Kansas City, KS: Burglar who stole 14 guns from pawn shop 
sentenced to 4 years in Federal Prison
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Robberies and Burglaries
 Sponsored by 
Scarsdale Security Systems
 
•
Barber Shop – Margate, FL – Armed Robbery•
Best Buy – Peoria, IL - Burglary
 •
C-Store – Sioux City, IA – Armed Robbery
 •
C-Store – Waymart, PA – Robbery
 •
C- Store – Charlotte, NC – Armed Robbery (Sam’s Foods)
 •
Circle K – Charlotte, NC – Armed Robbery
 •
Dollar General – Youngstown, OH – Armed Robbery
 •
Dunkin Donuts – Chicago, IL – Armed Robbery
 •
Family Dollar – Colorado Springs, CO – Burglary
 •
Family Dollar – Cleveland, OH – Armed Robbery
 •
Gas Station – North Little Rock, AR – Burglary
 •
Grocery – Apple Valley, CA – Armed Robbery
 •
Jewelry – Tukwila, WA – Burglary
 •
Jewelry - Puyallup, WA - Burglary
 •
Jewelry – Amsterdam, NY – Burglary
 •
Liquor Store – Warren, MI – Burglary
 •
Pawn Shop – Brentwood, NY – Armed Robbery
 •
Pawn Shop – Clearfield, UT – Robbery
 •
Restaurant – Philadelphia, PA – Armed Robbery/Shooting - 
owner shoots suspect
 •
Shoe Store – Seal Beach, CA – Armed Robbery
 •
Subway – Cresco, IA – Burglary
 •
7-Eleven – Chico, CA – Armed Robbery
 •
7-Eleven – Taylor, MI – Armed Robbery
 •
7-Eleven – Charlotte, NC – Armed Robbery
 
| 
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Daily Totals:• 16 
 
robberies
 •
8 burglaries
 •
1 shooting
 •
0 killings
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Weekly Totals:• 85 
 
robberies
 •
25 burglaries
 •
3 shootings
 •
1 killing
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SOC DirectorScottsdale, AZ
 ADT Cyber Security is searching for a Senior level security practioner/manager 
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 Provides strategic loss prevention management for a division of 2,000+ 
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Regional Asset Protection & Safety ManagerBellevue, WA
 The Regional Asset Protection and Safety Manager will lead the Region in 
shrink reduction and profit maximization efforts. The position will proactively 
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 Emeryville, CA
 The Regional Asset Protection and Safety Manager will lead the Region in 
shrink reduction and profit maximization efforts. The position will proactively 
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world class customer service while ensuring a safe place to work and shop...
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Regional Loss Prevention ManagerBaltimore MD
 This position is responsible for managing all aspects of loss prevention 
for a geographic area to reduce and control shortage and other financial losses 
in 120 to 140 company stores. The coverage areas average $550 million in sales 
revenue and $3.5 million in shrink losses annually...
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Auditor, Profit Protection AnalystPhiladelphia, PA
 This position will conduct a range of field audits within a base of 60 
retail stores to ensure compliance to operational standards to drive Operational 
Excellence and preserve profitability...
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 Wawa, PA
 The Loss Prevention Investigator is responsible for utilizing proper 
investigative techniques and act as the primary liaison with field operations 
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 Loss Prevention/Asset Protection Investigator
 Boston, MA
 Responsibilities will include but are not limited to:
 ● Protect the assets of the store as well as the associates and visitors.
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Featured Jobs
 
 
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• XPO Logistics - 
Director of Security and LP - Global, 
Lithia Springs, GA• TBC Corporation -
Sr Director of Enterprise Security, 
Palm Beach County, FL
 • Sears Holdings Corporation - 
Director, Security Operations, 
Hoffman Estates, IL
 • Fred's Pharmacy - 
VP Loss Prevention, Memphis, TN
 • Pay-O-Matic - 
Director of Security, Springfield Gardens, 
NY
 • BJ's Wholesale Club - 
Vice President Asset Protection, 
Westborough, MA
 • Hyatt - 
Director, Loss Prevention and Claims, 
Chicago, IL
 • Domino's - 
Director, Information Systems Security, Ann 
Arbor, MI
 • Associated Grocers - 
Director of Risk Management, Baton Rouge, 
LA
 • MedMen - 
Director of Safety, 
Culver City, CA
 • Domino's - 
Director, Safety Supply Chain Services, Ann 
Arbor, MI
 • Conn's Home Plus - 
Director of LP, Inventory Control & Fraud, 
Spring, TX
 • Gulfstream Goodwill Industries - 
Director of Safety, West Palm Beach, FL
 • Netflix - 
Director of Data Privacy and Security, Legal 
- Los Angeles, CA
 • Food Lion - 
Director of Asset Protection, Salisbury, NC
 • Ahold Delhaize USA - 
Manager | Corporate Investigations - Retail Business 
Service, Salisbury, NC
 • 
T-Mobile Express 
Stores - 
LP Operations Manager, 
East Brunswick, NJ
 • 
Living Spaces - 
Director of Safety, California
 • 
Kings - 
LP Investigator 
- Northern New Jersey
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Daily JobsAppearing One Day Only
 View our Internet Jobs Archives
here
 
 
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		Senior LP Investigator - Academy Sports 
		& Outdoors - Dallas, TX
		
		
		Sr Risk Manager, Global Security Compliance & 
		Validation - Amazon - Seattle, WA
		
		
		Secrecy Program Manager - Apple - 
		Cupertino, CA
		
		
		Sr. Security Program Manager, Apple Care Support 
		- Apple - Cupertino, CA
		
		
		Regional AP and Risk Manager - Areas 
		USA LAX - Culver City, CA
		
		
		Area AP Leader - Big Lots - Matthews, 
		NC
		
		
		AP Supervisor - Bloomingdale's - Short 
		Hills, NJ
		
		
		Outlet AP Supervisor - Bloomingdale's - 
		Westbury, NY
		
		
		LP Specialist Distribution Center - Gap 
		Inc - Phoenix, AZ
		
		
		Regional LP Manager - Guess - Los 
		Angeles, CA
		
		
		AP Specialist - Home Depot - 
		Independence, MO
		
		
		LP & Safety Manager - Lowe's - 
		Kernersville, NC
		
		
		LP & Safety Manager - Lowe's - Geneva, 
		NY
		
		
		LP & Safety Manager - Lowe's - York, SC
		
		
		LP & Safety Manager - Lowe's - 
		Livermore, CA
		
		
		LP/Safety Manager - Navy Exchange - 
		Orlando, FL
		
		
		AP Manager - Sears - Merced, CA
		
		
		Area Manager AP (All facilities) - 
		WalMart - Temple, TX
		
		
		AP ASM - Walmart - Chula Vista, CA
		
		
		AP ASM - Walmart - Aurora, CO
		
		
		AP ASM - Walmart - Batavia, IL
		
		
		AP ASM - Walmart - Albuquerque, NM |  
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Your Career
 |  | The Keys to Better Leadership: 
Follow Your Gut, Turn Off Your Phone, and Stay Busy 
How to Become a More Effective Leader by 
Following Your GutWhile there are so many important aspects to leadership, one that isn't heard 
often is alignment. Alignment can transform a leader's effectiveness and the 
success of their organization, and it starts by trusting your gut.
Follow your internal compass
 
 Why Turning Your Phone Off Will Make You a Better 
Leader
 As the person in charge, leaders have to be even more aware of bad habits since 
they lead by example. Even taking a phone call during a meeting sets the 
precedent for everyone else. Here's some tips that can help you get the most out 
of your day and your team.
Disconnect
 
 Good Bosses Remember to Do These 11 Things Every 
Day
 Some bosses really stick in your memory. Often they are one of two kinds: a 
horrible boss or an amazing one. Here are 11 lessons other people learned from 
their favorite bosses, that any manager can apply to their own careers.
Remember the goal
 
 Why Being Very Busy Can Make you a Better Leader
 Successful leaders have a common problem - their calendars overflow with stuff 
to do. It's important that you don't let yourself buried in all your work, but 
there are reasons why staying busy can improve your leadership skills and 
ability to prioritize your tasks at work. Here's what you need to do.
Trust yourself
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Tip of the DaySponsored 
by Vector Security Networks
 
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The thrill of the chase intoxicates us all in the beginning and keeps most of us 
here for a life time. But ultimately it can also hold us back because it 
legitimizes our separateness and virtually eliminates the need to evolve with 
the retail business. Recognizing it and forcing yourself to learn beyond your 
specialty and embracing the relationships around you will poll vault your career 
and help you stand out even more.
 Just a Thought,
 Gus
 
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