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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
Loss Prevention Furniture Alliance
“A network of dynamic Loss Prevention
Professionals, building business partnerships while serving their respective
home furnishings retail and ecommerce verticals in improving profitability and
reducing loss related to fraud, theft and operational practices.”
The “Loss Prevention Furniture Alliance” conducted their second field meeting at
the Corporate Headquarters of Art Van Furniture located in Warren, MI. The one and
a half day meeting included vendor presentations on Occupational Health and
Safety as well as Data Analytics. This dynamic group of Loss Prevention
Professionals also took time to solidify their mission statement, draft a
charter, and developed noninvasive methods and standards for the sharing of
non-competitive topics. Members also presented on the use of Social
Media/Internet as an investigative tool. With all this work came a little fun as
the group enjoyed a night out continuing to build and enhance their personal and
A special thanks to our vendor participants:
Occupational Health & Safety
• Jim Allivato,
ATI Worksite Solutions
• Thomas Gilliam, Industrial
Physical Capability Services - ICPS
Carl Goldstein & Alan Semel,
Front row, left to right: Theresa Thor – Regional Loss Prevention Manager, Art Van
Furniture; Mark Zibel – Regional Director Loss Prevention, Bob’s Discount
Furniture; Mike Case – Senior Director Loss Prevention, Art Van Furniture;
Patrick Burns – Vice President Loss Prevention, Bob’s Discount Furniture
Back row, left to right: Tommy Walters – Director Asset Protection, Living Spaces; Tim
Martin – Corporate LP Manager, American Signature Furniture; Laura Donohoe –
Regional Loss Prevention Manager, Art Van Furniture; Don Ward – RLPM, American
Signature Furniture; Joe Hlavac – Director Loss Prevention, Bob’s Discount
Furniture; Dominic Zuccala – Director Asset Protection, Big Lots; Armando
Martinez – Regional Loss Prevention Manager, Bob’s Discount Furniture
Interested in joining or participating in this group?
Contact one of the following co-facilitators:
Got a picture of your team
on your cell phone?
Send it to us!
Top Industry News
Bomb Scares Add Urgency to Calls for More Civil
A Calling The Country Needs - Even After the Arrest
Concerns about overheated political rhetoric have risen to new levels after this
week’s mail-bomb reports. ASAE and other organizations are urging a return to
civility in the national conversation.
As federal law enforcement officials arrested the suspect, Cesar Sayoc Jr. for
pipe bombs mailed to CNN headquarters and several high-profile figures in
Democratic party circles this week, many commentators blamed increasingly
virulent political rhetoric for inciting threats of violence.
Associations can provide leadership in encouraging more civil discourse, even
among people who strongly disagree on issues, ASAE President and CEO John H.
Graham IV, FASAE, CAE, said Thursday.
A polarized political climate has contributed to unprecedented stress levels
in the U.S., according to the American Psychological Association’s annual
Stress in America survey last year. Nearly six in 10 adults said they were
anxious about political division and the future of the country.
A return to respectful dialogue can help reverse that trend, according to the
National Institute for Civil
Discourse, an affiliate of the University of Arizona. NICD’s Revive
Civility initiative—which launched last year and is running through the 2018
election season—”highlights the need to change the tone of our current politics
and suggests specific things that each individual can do to help make that
according to the initiative’s website.
Dozens of partner organizations - including APA, AARP, the American Bar
Association Section of Dispute Resolution, and a wide range of religious and
civic groups—have encouraged members to hold local events to foster
conversations about civility.
“Regardless of our individual political beliefs, we have a responsibility to
each other to condemn violence or the threat of violence and accept that our
differences do not detract from our shared purpose,” Graham said. “In fact, our
differences are what makes us stronger.”
Suspect arrested in connection with suspicious packages identified
White van parked outside Plantation, FL Auto Zone towed away
enforcement sources have identified the man arrested in connection with a series
of explosive devices mailed to prominent Democrats and critics of President
Cesar Sayoc, 56, of Aventura, was arrested Friday in South Florida.
"We can confirm one person is in custody," Sarah Isgur Flores, spokeswoman for
the Department of Justice, said on Twitter.
A large law enforcement presence was gathered in the parking lot of an Auto Zone
in Plantation. A white van with political stickers covering the windows appeared
to be the focus of investigators.
"Domestic Terrorism" - 12 Bombs Found So Far
Two More Bombs Found, Addressed to Cory Booker and CNN
Federal authorities discovered two more explosive devices, one addressed to
Senator Cory Booker and the other to James R. Clapper Jr., the former director
of national intelligence, law enforcement officials said on Friday.
What to Know About Identifying Pipe Bombs
!D Cloud software selected for largest RFID deployment in Nordic retail market
Voice Norge AS selected !D Cloud, Nedap’s leading RFID software platform, for
the RFID roll-out to their 200 stores in Norway. The roll-out, which was
completed within 6 months, is the largest RFID deployment in the Nordic retail
market to date.
Johnny Ottesen, CEO at Voice, comments: “We realized that we needed to
significantly raise our stock accuracy to improve our on-shelf product
availability and enable true omnichannel. In !D Cloud, we found the best
solution, because it is scalable, easy to use and easy to integrate with our
Infor M3 ERP-software, which enables a fast large-scale deployment.”
CVS Rolls Out Nearly 1,700 Time Delay Safes in
Stores Across the Country
to Reduce Pharmacy Robberies, Combat Opioid Epidemic
Oct. 10 - California - 900 stores
Oct. 16 - Maryland - 228 stores
Oct. 16 - Washington D.C. - 55 stores
Oct. 18 - Ohio - 160 stores
Oct. 23 - Indiana - 338 stores
Retailers Seeing More 'Serial Returners' in Last 12 Months
61% would institute lifetime bans
Amazon's announcement in May that it would institute a lifetime ban for
customers that habitually return merchandise is influencing retailers of all
sizes to mull similar policies, in light of their own rising problem of
according to a
report from omnichannel retail management firm Brightpearl. Some 61% of
U.S. retailers say they'd ban so-called "serial returners" permanently,
while fewer than one-quarter are not inclined to.
Over a third of U.K. retailers and 42% of U.S. retailers say that they're
seeing more serial returners in the last 12 months, especially among
customers aged 18 to 34, where over a third admit to buying more items than they
intend to buy, (under a third in the other age groups say that), according to
One-fifth of respondents aged 18 to 24 say that they would never shop with a
retailer that imposed such a penalty, Brightpearl found. But deficiencies in
assessing serial returns, a lack of transparency about return policies and
return tracking, and consumer expectations about e-commerce are confounding the
ability of retailers to fashion effective strategies, according to the report.
Some 44% of retailers say that they don't have the technology to identify
serial returners and another 15% don't know if their technology could identify
Florida Retailers Name Orlando PD Officer 'Law
Enforcement Officer of the
The Florida Retail Federation
announced a slate of awards for law enforcement officers Thursday, with an
Orlando Police Department officer earning the trade group’s recognition as the
top law enforcement officer of the year.
Officer Rebecca Rivera earned FRF’s LEOY award, beating out runners up
Tatiana Miguel, a special agent with the Florida Department of Law Enforcement,
and Logan Workman, a United States Secret Service Agent.
“It’s impossible to truly show how much Florida’s retail industry values and
appreciates our law enforcement officers, but we hope by highlighting the impact
these worthy recipients have on our member businesses, their employees and their
customers, is one small way we can show our appreciation,” said FRF President
and CEO R. Scott Shalley.
FRF said all three officers were recognized for their efforts to preventing
retail crime and were “honored at a prestigious law enforcement awards
dinner held earlier this week.”
The award was presented during
FRF’s 2018 Loss Prevention Conference, where Workman delivered talks on
“Headquarter Impersonation Scams” and the “Illicit Finance of Criminal Activity
through Organized Fraud.”
Ex-Pilot Flying J president can open Christmas presents in prison, prosecutors
If Mark Hazelwood wants to celebrate Christmas, he can do it from a prison cell,
federal prosecutors say. Hazelwood, the former president of Pilot Flying J,
wants to wait until after the holidays to begin serving a 12-and-a-half year
sentence for cheating trucking customers out of millions of dollars at the
diesel pump. A federal jury convicted him in February of wire fraud, witness
tampering and conspiracy to commit wire fraud.
L'Oréal Ex-VP Fired After Pointing Out Toxic Workplace Among Fellow Executives
A former L'Oréal USA vice president of digital marketing alleged in a
complaint filed Wednesday in New York federal court that the makeup company
unlawfully fired her after she spoke out against what she said was a racially
toxic work environment within the company's executive levels.
Amanda Johnson, a black woman with more than 10 years of experience in digital
advertising, said she thought she had "made it" when she was hired at L'Oréal as
assistant vice president of digital marketing and was quickly promoted to vice
president. But in spite of her success, Johnson said she faced a relentlessly
sexist, racist and discriminatory work environment.
"Johnson quickly learned the ugly truth about the beauty giant, including
witnessing a male executive openly watching pornography during a business
meeting; sex-fueled parties at luxury European hotels during work trips; and
racist hostility from the highest levels of management," the complaint says.
British retail tycoon caught up in #MeToo scandal
One of the U.K.’s most successful retailers and leading businessmen has been
accused of sexual and racial harassment. Sir Philip Green, the chairman of
Arcadia group whose retail portfolio includes Topshop, BHS, Burton and Miss
Selfridge, was named in Parliament as the subject of abuse claims, the BBC
reported. A member of the House of Lords, Peter Hain, named the businessman
after the Daily Telegraph newspaper was prevented from doing so by a court order
obtained by Green.
The Telegraph spent eight months investigating allegations of bullying,
intimidation and sexual harassment made against Green, according to the report.
He has “categorically and wholly” denied allegations of “unlawful sexual or
Google CEO admits company had a sexual harassment problem
Fired 48 employees for sexual misconduct, including 13 senior managers
Google CEO Sundar Pichai sent an email to all Google employees Thursday saying
the company has fired 48 people over the last two years for sexual harassment,
including 13 "senior managers and above," and none received an exit package.
The email, obtained by CNBC, was in response to a bombshell
New York Times story that said Google had shielded a handful of company
executives, including Android creator Andy Rubin, from sexual misconduct
offered massive payouts to leave.
At Netflix, Radical Transparency and Blunt Firings Unsettle the Ranks
The Netflix way emphasizes “freedom and responsibility,” trusting employees to
use discretion - whether it is about taking vacation, flying business class or
expensing an Uber ride home. Virtually every employee can access sensitive
information, from how many subscribers sign up in each country to viewership
of shows to contractual terms for Netflix’s production deals. Executives at
the director level and above - some 500 people - can see the salaries of every
Netflix applies the “keeper test” to employees. That means managers need
to evaluate employees to decide whether they would fight to keep them if they
received an offer from another company. The result is that even key, longtime
members of the company find themselves with severance packages even though there
is little fault to find with their performance.
Sears directors hire bank to examine former CEO Lampert's deals: sources
Two Sears Holdings Corp board directors have hired investment bank Evercore Inc
to scrutinize deals that were led by former Sears Chief Executive Eddie Lampert
with the U.S. retailer before it filed for bankruptcy protection, people
familiar with the matter said on Friday.
The deals, including separations of Sears’ businesses and real estate, may come
under examination in bankruptcy proceedings, with creditors claiming the
transactions stripped the retailer of valuable assets. Billionaire Lampert is
the largest shareholder and creditor of Sears through his hedge fund, ESL
Simon Property CEO: Malls don't need department stores
Simon Property Group CEO David Simon on Thursday called Sears' bankruptcy an
opportunity — and possibly the end of the traditional mall anchor. He told
analysts, "maybe our industry got just too carried away with having all these
big department store boxes," according to a
transcript from Seeking Alpha. "As we transition to the smaller, more
appropriately sized group, and there'll be centers that lose in that and ... we
may have one or two that [we] were nervous about, the reality is the rest of
that center, and we will get a better and bigger benefit, I think we'll get
healthier, and we're starting to see that."
Cities may benefit from losing Amazon HQ2 bid
Cities that are not selected to be the home of Amazon’s HQ2 project will get off
the hook from the huge subsidies and investments required to attract the e-tail
giant. They are also likely to receive investments from Amazon, albeit on a
smaller scale, as it continues to expand its operations across North America.
Game Stop Vice President, Chief Information
Security Officer job was removed from website
JC Penney Vice President, Asset Protection job
was removed from website
Kriser's Natural Pet AP Manager (Corporate) job
was removed from website
Chipotle Sales Miss After Food-Safety Scare But New Campaign Lifts Q4
Sears Bankruptcy Judge Approves Closing Sales at 142 Stores
Kmart manager's emotional farewell speech foreshadows what could happen to
68,000 Sears employees if the company liquidates
Boot Barn Q2 comp's up 11.3%, net sales up 17.5%
Aaron's Q3 comp's flat, revenue up 13.6%
'Shark' Week coming Nov. 12-16
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Spotlight on StopLift
StopLift Stops Checkout Shrink
StopLift's flagship, ScanItAll, is a
collection of StopLift’s video analytics technologies applied to
inventory shrinkage at the checkout. ScanItAll automatically
analyzes video from checkouts every moment to detect inventory
shrinkage visually, even when it leaves no data trail, including
Sweethearting / Scan-Avoidance, Self-Checkout Loss, Basket-Based
Operational Error, etc.
The future of
exception reporting and data
Enterprise Analytics puts all
of your data at your finger tips. Build custom queries with
simple fill-in-the-blank forms and query your data to your
heart's content. Find incidents any way you choose, view the
video, and even export results to Excel. This is what exception
reporting is supposed to be like: easy.
It's not enough to identify
cashiers with performance issues - you have to train them to be
better! StopLift's Workflow Wizard is designed for just that.
Identify and track the training and progress of all of your
cashiers over time, file incident reports, and even show them
exactly how they can improve. Drastic results have been seen by
companies using this system. Definitely ask for a demo!
Video on Demand
View any transaction, time period,
or camera in your store directly from the cloud. View your
cameras live, look up historical video to go along with
transaction data and more. No more sifting through videos for
hours - find exactly what you're looking for quickly and easily
Video on Demand.
Contact Us Today to
Learn More or Schedule a Demo
Increasing ‘Dark Web’ Activity Puts Retailers At Risk
Phishing Attacks up by 297%
Across eCommerce in Q3 2018
23 phishing sites per retailer
Retailers may be leveraging more digital channels to increase revenue
opportunities, but these are also fertile ground for cyber-thieves. This was
according to “The
Retail and E-commerce Threat Landscape Report” from e-commerce
fraud-prevention firm Riskified, and IntSights Cyber Intelligence, a provider of
enterprise cyber threat intelligence and mitigation solutions. The study, which
analyzed the transaction-level results of hundreds of millions of purchases
between Q3 2017 and Q3 2018, revealed new tactics used by fraudsters.
According to data, cyber-thieves are getting more sophisticated in their attacks
via the Dark Web, a part of the Internet where fraudsters rely on special
software to remain anonymous or untraceable via digital scams. For example,
there was a 297% rise in the number of fake retailer websites designed to
“phish” for customer credentials. In Q3 alone, there was an average of 23
phishing sites per company. This was a significant increase from 2017, which
averaged 5.9 phishing attacks per company.
Fake apps and social media profiles are also on the rise. There was a staggering
469% spike in suspicious applications, and a 345% increase in fake social media
profiles, respectively, in Q4 2017.
There was also an average of 22.1 internal login pages or development servers
exposed per retail company in 2018. When accessed, this gives cybercriminals
a portal into the retailer’s internal network.
In addition, there was a 278% rise in stolen goods listed on black markets
for resale, the study revealed.
“Retailers are increasingly focused on driving sales through a variety of online
channels — Facebook, SMS messaging, Instagram, Twitter and more — all of which
provide an ideal opportunity for fraudsters to lure in new victims through
phishing attacks as it is the most common way to obtain stolen credit card
numbers,” said Guy Nizan, co-founder and CEO of IntSights Cyber Intelligence.
“As prime targets for cyber-crime, retailers need to understand how their goods
are being sold and bartered for on the Dark Web. This glimpse into criminal
behavior and activity helps inform the overall cybersecurity program, leading to
an increase in security posture.”
83% Avoid a Business Following Breach and 21% Never Return
Almost half (44%) of US consumers have suffered the negative consequences of a
security breach or hack, according to new research conducted on behalf of secure
payments provider to contact centers, PCI Pal. The findings suggest that the
combination of high-profile recent breaches, headlines devoted to new data
privacy regulations such as the GDPR and California Privacy Law, and personal
experience have put security concerns front and center for American shoppers.
The research found that 83% of consumers will stop spending with a business for
several months in the immediate aftermath of a security breach or a hack. Even
more significantly, over a fifth (21%) of consumers will never return to a brand
or a business post-breach, representing a significant loss of revenue. For any
consumer facing business, this figure offers a stark warning.
Consumers reported that even being perceived as having lax security practices
can be enough to incur spending penalties - almost half (45%) reported that
they spend less with brands they perceive to have insecure data practices, while
over a quarter (26%) say they stop spending completely if they don’t trust a
company with their data.
Abandoned Websites Haunt Corporations
Largest U.S. Companies Have Average of 85 Vulnerable Web Applications
Old Web applications don't go away — they linger and spread security
vulnerabilities around their organizations. These "ghost sites" are critical
assets for criminals and weaknesses for enterprises, according to a
new report by High-Tech Bridge, a Web security company.
While the report looked at the 500 largest companies in both the US and Europe,
the largest 500 in the US, specifically, have 293,512 external systems
accessible from the Internet, 42,549 of which have a live Web application with
dynamic content and functionality, it states.
"This means a US company has an average of 85.1 applications that can be
easily discovered externally and are not protected by 2FA, strong
authentication or other security controls aimed to reduce application
accessibility to untrusted parties," the report states.
Insider threat report tracks annual cost of theft, carelessness
A new insider threat report found credential theft costs more than twice as much
to resolve than incidents involving insider negligence by employees and
contractors. Negligent insiders are the "root cause" of most reported events and
represent the highest total annual cost to companies, according to researchers.
However, imposters who steal credentials cost organizations an average of
$648,846 per incident, compared to $283,281 for a security event involving
The 159 benchmarked companies experienced a total of 3,269 insider threat
incidents during the 12-month timeframe, with a total average cost of $8.76
million, according to those surveyed. The insider threat report looked at costs
related to loss of data and intellectual property, downtime and productivity
loss, damages to equipment and assets, threat detection and remediation, legal
and regulatory impact, and diminishment of brand and reputation. The costs were
analyzed using an activities-based framework that included monitoring and
surveillance, escalation, incident response, containment, investigation,
remediation and post-event analysis. Not surprisingly, the total annual cost
increased with the size of the company in terms of headcount, from $1.8 million
at smaller organizations with 500 or fewer employees to $20 million at global
organizations with 75,000 employees or more.
Cathay Pacific Has Suffered the Biggest Airline Data Breach Ever; 9.4M impacted
McAfee combining threat intel with AI
Sponsored by The Zellman Group
Amazon Takes Almost 50% of Total Online Sales in
Amazon.com Announces Q3 Sales up 29% to $56.6B
Net Income Spikes 1,032% - Expects 10% to 20% Growth in Q4
Net sales increased 29% to $56.6B in Q3, compared to $43.7B in Q3 2017.
Spike Driven by Advertising Business - AWS - 3rd Party Sellers.
Operating income increased to $3.7B in the Q3, compared with operating income of
$347M in Q3 2017. Net income increased to $2.9B in Q3, compared to net income in
'Amazon Business' services reaches $10B and used by 50%+ of Fortune 100 in
Retail: Expanded grocery pickup and delivery
at Whole Foods. - Opened 5 new Amazon Go check-out free stores with 'Just Walk
Out Technology'. - Launched Amazon 4-star store in NYC, with "highly-curated"
top-category products across Amazon.com. - Introduced Amazon Storefronts in the
U.S., Germany, and the U.K. Combined, these new stores allow customers to shop
online for over one million products exclusively from small and medium-sized
businesses selling on Amazon.
Fashion: Added and expanded J Crew
Mercantile, Calvin Klein, and Ralph Lauren CHAPS.
Pharmacy: Bought PillPack - home delivery.
Employees: Raised minimum wage to $15 in
U.S., and to 10.50 pounds in London and 9.50 pounds in rest of UK.
Amazon Web Services (AWS): Expanding in
virtually every service and tech. category
And this isn't even mentioning their technology and service developments
of Alexa, Fire HD, Kindle, Ring, Fire TV, Echo, Amazon Video & Prime, and new
Q4 Guidance - Net sales expected to be between $66.5B and $72.5B, to grow 10%
to 20% compared with Q4 2017.
eCommerce Profit Parasites Leech Revenues and
62% of merchants cite chargebacks as top benchmark for fraud, but many
overlook their impact on revenue. Loss prevention specialist Chargebacks911
examines how profit parasites skew financial results and threaten eCommerce
According to Chargebacks911, profit parasites include often-overlooked costs
such as chargebacks, refunds, returns and false positives (legitimate orders
incorrectly flagged as fraud and declined). Many eCommerce merchants group these
losses under cost of goods sold (COGS) instead of scrutinizing them as separate
line items, making it difficult to calculate their direct impact on revenue and
obscuring the true source of rising costs. When a Quora post questioned whether
processing fees, refunds and chargebacks should be recorded under COGS, finance
and accounting pros responded with a resounding, “No.”(2)
A survey found 62% of eCommerce retailers list chargeback rate as the most
important key performance indicator (KPI) for fraud management, ranking it
higher than fraud rate by value (47%), confirmed fraud rate (35%) and fraud rate
by order volume (27%).(3) Yet 13% of merchants say they don’t know their current
chargeback rate, and 23% have a chargeback rate at or above 1%.(4) Crossing the
1% threshold can push them into Visa’s or Mastercard’s chargeback monitoring
program, which may incur additional fees—and, if unresolved, could even
culminate in account termination and blacklisting by processors.(5)
● One of Chargebacks911’s big-box retail clients was confronting over $2 million
in monthly fraud losses; that figure climbed 100% in a span of two years, yet
sales growth was less than 10% during that time.
● Another big-box merchant experienced a 2% sales increase but saw a 7% rise in
chargebacks over the same period.
Alibaba is using Single’s Day to push its version
of online/offline shopping
Alibaba is using the Nov. 11 Single’s Day, China’s biggest shopping holiday, to
“New Retail” program that looks to blur the lines between e-commerce and
For Single’s Day, online-offline promotions include digital “red envelopes,” a
Chinese money-giving tradition, that can be bought online but reimbursed in
stores, similar to gift cards.
Meijer Adds Click-and-Collect to Ecommerce
5 things e‑retailers should do now to ensure a
successful holiday season
Most consumers were 'let down' by online shopping
last holiday season
Ecommerce Merchants Embrace Clicks-to-bricks
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
Peoria, IL: $150,000 in Apple merchandise taken
from Best Buy
More than $150,000 in Apple computers, tablets and smart watches were taken from
the Best Buy store sometime late Wednesday or early Thursday morning. Officers
were called to the store, on N. Big Hollow Road, at 7:20 a.m. Thursday when the
manager there noticed the theft. The cage bins in the warehouse area of the
store had been completely emptied out. A two-wheel dolly was found near the door
to that area, the redacted report said. Taken were Macbook Pro laptops, iPads,
Apple watches and other laptops and items. The officer had checked with
dispatch, which received no alarms.
Seal Beach, CA: Police Search For Four Suspects
Wanted in Shoe Store Armed Robbery: $2,100 of merchandise stolen
Police in Seal Beach searched Thursday for four people suspected of stealing
approximately $2,100 worth of Nike, Adidas and RVCA merchandise from a shoe
store. Officers received a call about 2:45 p.m. of a robbery at the Private
Sneakers store and learned that 3 suspects, a man, a teenage boy and a woman,
had entered the store and taken multiple clothing items from display stands. A
male suspect pulled out a box cutter knife and held it in his hand, while
walking towards the store’s exit, then turned and faced the store employee, who
was behind the counter, then walked slowly backwards while the other two
suspects left the store with the stolen merchandise, Police said.
Fayetteville, NC: Women stole $1,000 in
merchandise from kid's clothing store at Cross Creek Mall, assaulted worker
Police are trying to identify 4 women accused of stealing more than $1,000 worth
of merchandise from a children's clothing store and assaulting an employee who
caught them in the act. Police said the women stole the merchandise from
Justice. During the theft, an employee became aware of what was happening and
tried to recover the merchandise. Police said the employee was assaulted and the
women ran from the mall.
Rostraver Township, PA: Charges filed in $600
Justin Charles Dzimiera, 35, is charged with theft and receiving stolen
property. Police accuse Dzimiera of stealing a generator worth $649 from Lowe's
Home Improvement store, Oct. 3 and later selling it to a pawn shop.
Township, MI: Man arrested for stealing hard drives from Costco
John Carlton Fair, 45, was arraigned Thursday on charges of retail fraud.
According to authorities, just before 3 p.m. Monday, the Costco on Telegraph
Road reported a retail fraud. Police were informed staff observed Fair conceal
two external hard drives, valued at $240, in his coat and exit the store without
paying. Fair was confronted by store employees and arrested when officers
arrived. He was given a $15,000 bond and is expected to return to court on Nov.
UK: Heathrow Airport: Three DHL delivery workers
caught with $13,000 of stolen designer goods from British Airways
Donald Marklew, 40, his wife Amandip Marklew, 31, and colleague Jeffrey Morton,
35, were discovered near London's Heathrow airport by a manager at the courier
firm. Overall British Airways loses more than $4.2 Million every year in stock
'stolen off the back of lorries', Uxbridge Magistrates' Court heard. The manager
was following a DHL truck when she saw Donald Marklew emerge and hand over a
British Airways branded bag to his wife after the delivery truck pulled over
unexpectedly last month. The trio were arrested after police found two BA bags,
containing $7,500 of jewelry and $4,700 of perfume, in the Marklew home in
Hounslow, west London.
A text found on Mrs Marklew’s phone read: 'Hi Amandip, do you have any Pandora?'
Donald Marklew told cops he and Morton agreed to split the profits from selling
the jewelry 50:50 and that he bought the perfume from a local black market.
Amanda Marklew pleaded guilty to handling the $7,500 worth of stolen jewelry.
Pasco, WA: Police seeking 2 suspects in $8,000 Walmart
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Retail Crime News
Shootings & Deaths
Philadelphia, PA: Store owner defends himself
with gun, sends would be robber to hospital
A store owner took matters into his own hands Thursday night when an attempted
robber entered his take-out restaurant. Police said the suspect walked into the
take-out store on N. 19th Street near Cheltenham Ave. just before 9 p.m., pulled
a gun and announced a robbery. “The store owner pulled his weapon, and there was
a shootout between the store owner and the perpetrator," police said. A short
time later, a shooting victim showed up at Einstein Medical Center.
Valley, CA: Shoplifting suspect fires shots at Winco supermarket
Gunfire erupted at an Apple Valley grocery store as a shoplifting suspect tried
to leave without paying for merchandise stuffed inside a baby carrier, police
said. The suspect fired multiple shots as store security tried to stop him from
leaving with the unpaid items, according to the San Bernardino County Sheriff's
Department. No one was struck by bullets. The suspect was injured as he fought
with the store employees who detained and held him until deputies arrived.
Robberies, Incidents & Thefts
Detroit, MI: $16.9 Million of Money and drugs
seized in raid at store on Detroit's east side
appeared to be just another strip mall on Detroit's east side, with neon lights
advertising a check cashing business, was actually a front for selling illegal
drugs. Police also raided their West Bloomfield homes. Detroit police said they
seized $720,000 worth of heroin, $50,000 worth of marijuana and 12 to 15
containers of what appeared to be fentanyl. Cocaine was also uncovered.
Detroit narcotics officers said the business was being run out of the check
cashing business and the storefront next to it. Both storefronts were owned by
two brothers from West Bloomfield. While Detroit police raided the strip mall
storefronts at Connor Street and East Warren Avenue police were also raiding the
brothers' homes in West Bloomfield. In addition to the drugs, police found a lot
of cash at both the homes and at the business.
NM: Spirit Halloween store says parents bring children to steal costumes
Spirit Halloween's owner says not only are people stealing decorations, but
they're also trying to take off with costumes and they've lost thousands of
dollars. He said one mom had her kids put items inside a bag --- and walk out
with them. He says the mom stayed behind to pay, but her credit card was
declined. That's when she told an employee she was going to get another card
from her car, and never came back. Spirit Halloween employees say they've also
caught people red handed on their surveillance cameras using large bags to stuff
their costumes inside.
Pittsburgh, PA: Two indicted on Federal Robbery,
Firearm Theft and Hobbs Act
siblings from Cleveland, Ohio, have been indicted by a federal grand jury in
Pittsburgh on charges of violating federal robbery and firearms laws. The
seven-count indictment, returned on October 16, named the defendants as Rayshawn
Patterson, 19, and Reginald Patterson, 21. On December 23, 2017, Patterson and
his brother conspired to commit and committed a theft of a licensed firearms
dealer, DSD Sports, in Brookville, PA, stealing 14 pistols and two assault
rifles. On that same date, Rayshawn Patterson and Reginald Patterson are charged
with transporting the stolen firearms in interstate commerce. The defendants
face a total maximum sentence of not less than seven years and up to life in
prison, a fine of not more than $250,000, or both.
Walterboro, SC: C-Store employee steals $1,000 in
cash, replacing it with Counterfeit cash
An official of the Crosco Express II contacted the Colleton County Sheriff’s
Office to report that a former employee was suspected of taking cash,
merchandise and fuel from the business between Sept. 1 and Oct. 17. The official
said the employee was suspected of taking $1,000 in cash from the business,
allegedly substituting counterfeit bills for the stolen money.
Shelbyville, TN: Mom, daughter accused of taking
A mother and daughter are suspected of taking a mannequin head with human hair
from Kim’s Beauty supply store in June, Shelbyville police were told Tuesday.
Indiana: Fired, Arrested Walmart Associate loses appeal;
purchased ‘discounted’ merchandise
Saginaw, MI: 14-year-old among 4 charged in jewelry store
robbery at Fashion Square mall
Tukwila, WA: Man busted for wallet and purse thefts at
Costco; Detectives and LP work month long investigation
North Haverhill, VT: Jake’s Market employee charged with
$60,000 Deposit Theft
Clearfield, UT: Distraction Team of Thieves steal weapons
from Pawn Shop
Montgomery, AL: 'More and more violent': 4 teens charged
with 31 felonies in crime spree
Salinas, CA: Gang member who drove car in robberies,
shooting says weed clouded his mind
Piercing Pagoda in the South Hill Mall, Puyallup, WA
reported a Burglary on 10/17, items valued at $2,484
Piercing Pagoda in the South Center Mall, Tukwila, WA reported a Burglary on
10/17, items valued at $12,600
Segels Jewelers in Amsterdam, NY reported a Burglary on
Maribyrnong, Australia: Highpoint Shopping Centre in
Maribyrnong reported a Smash & Grab robbery on 10/17, over $100,000 of
merchandise was stolen, 82 year old employee injured
International ‘Operation Pangea’, Sweep of Global
fake drugs, 500 tonnes seized; 850 Arrested
It is an operation of an international scope with no less than 116 countries
concerned, which took place against the traffickers of fake medicines. Operation
Pangea, which took place during the month of October has allowed to hand over
500 tonnes of counterfeit goods, and led to the arrest of 850 people. According
to Interpol, which has detailed the operation Tuesday, 23, this are mostly fake
anti-cancer, painkillers counterfeit anabolic or illegal products of struggle
against male impotency which have been seized. The counterfeit goods were seized
between 9 and 16 October mainly. In France alone, it is a ton of merchandise
-466.000 products– which has been blocked by the customs, either on airports or
on the road freight.
San Diego, CA: Nearly 5000 fake iPhone parts Seized at
Port of San Diego; valued at over $222,000
Newport police charge New York man with forgery
and fraud; believed to be tied to multistate crime ring
Mark Pignatello was arrested at a bank where he was attempting to cash a
fraudulent $3,000 check, police say. Newport police have arrested a New York man
and charged him with forgery and fraud for his role in what they say is a
multistate crime ring specializing in identity theft. “What’s been going on is
that he’s part of a crime ring that covers six states – Maine, New Hampshire,
Massachusetts, Vermont, New York and Connecticut,” Police Chief Leonard Macdaid
said Thursday. “They have stolen thousands and thousands of dollars from (a
bank).” Earlier Wednesday, Macdaid said that Pignatello had attempted to cash a
check for about $3,000 in Bangor, but was denied service. He later successfully
cashed a check in Orono.
Sentencings & Charges
Polk County, FL: Update: Lakeland Commissioner accused of
killing shoplifter gets new high profile attorney
Lancaster, PA: Man shot by Pharmacy clerk during robbery
attempt pleaded guilty to robbery in 2014
Kansas City, KS: Burglar who stole 14 guns from pawn shop
sentenced to 4 years in Federal Prison
Robberies and Burglaries
Scarsdale Security Systems
Barber Shop – Margate, FL – Armed Robbery
Best Buy – Peoria, IL - Burglary
C-Store – Sioux City, IA – Armed Robbery
C-Store – Waymart, PA – Robbery
C- Store – Charlotte, NC – Armed Robbery (Sam’s Foods)
Circle K – Charlotte, NC – Armed Robbery
Dollar General – Youngstown, OH – Armed Robbery
Dunkin Donuts – Chicago, IL – Armed Robbery
Family Dollar – Colorado Springs, CO – Burglary
Family Dollar – Cleveland, OH – Armed Robbery
Gas Station – North Little Rock, AR – Burglary
Grocery – Apple Valley, CA – Armed Robbery
Jewelry – Tukwila, WA – Burglary
Jewelry - Puyallup, WA - Burglary
Jewelry – Amsterdam, NY – Burglary
Liquor Store – Warren, MI – Burglary
Pawn Shop – Brentwood, NY – Armed Robbery
Pawn Shop – Clearfield, UT – Robbery
Restaurant – Philadelphia, PA – Armed Robbery/Shooting -
owner shoots suspect
Shoe Store – Seal Beach, CA – Armed Robbery
Subway – Cresco, IA – Burglary
7-Eleven – Chico, CA – Armed Robbery
7-Eleven – Taylor, MI – Armed Robbery
7-Eleven – Charlotte, NC – Armed Robbery
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ADT Cyber Security is searching for a Senior level security practioner/manager
with extensive experience in providing a multi-tenant or Enterprise equivalent
customer focused 24x7x365 Managed Security Service. This opportunity encompasses
the day-to-day operation of the Security Operation Center and will have primary
responsibility for customer satisfaction driven by the service provided through
Divisional Loss Prevention Director
Provides strategic loss prevention management for a division of 2,000+
stores with sales volumes totaling +/- $4B. Maximizes profits by developing and
executing programs to reduce and prevent the loss of company inventory/assets
and managing Regional Loss Prevention Managers within an assigned geographical
Global Manager of Environmental Health and Safety
● Establish goals for EHS performance and implement effective EHS systems to
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Provide oversite to Regional Environmental Health and Safety Administrators and
Global Risk Leadership on EHS matters with a focus on environmental issues...
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The Regional Asset Protection and Safety Manager will lead the Region in
shrink reduction and profit maximization efforts. The position will proactively
seek to bring economic value to the company, promoting profitable sales and
world class customer service while ensuring a safe place to work and shop...
Regional Asset Protection & Safety Manager
The Regional Asset Protection and Safety Manager will lead the Region in
shrink reduction and profit maximization efforts. The position will proactively
seek to bring economic value to the company, promoting profitable sales and
world class customer service while ensuring a safe place to work and shop...
Regional Loss Prevention Manager
This position is responsible for managing all aspects of loss prevention
for a geographic area to reduce and control shortage and other financial losses
in 120 to 140 company stores. The coverage areas average $550 million in sales
revenue and $3.5 million in shrink losses annually...
Auditor, Profit Protection Analyst
This position will conduct a range of field audits within a base of 60
retail stores to ensure compliance to operational standards to drive Operational
Excellence and preserve profitability...
Loss Prevention Investigator
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
Loss Prevention/Asset Protection Investigator
Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections
including perimeter checks...
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The Keys to Better Leadership:
Follow Your Gut, Turn Off Your Phone, and Stay Busy
How to Become a More Effective Leader by
Following Your Gut
While there are so many important aspects to leadership, one that isn't heard
often is alignment. Alignment can transform a leader's effectiveness and the
success of their organization, and it starts by trusting your gut.
Follow your internal compass
Why Turning Your Phone Off Will Make You a Better
As the person in charge, leaders have to be even more aware of bad habits since
they lead by example. Even taking a phone call during a meeting sets the
precedent for everyone else. Here's some tips that can help you get the most out
of your day and your team.
Good Bosses Remember to Do These 11 Things Every
Some bosses really stick in your memory. Often they are one of two kinds: a
horrible boss or an amazing one. Here are 11 lessons other people learned from
their favorite bosses, that any manager can apply to their own careers.
Remember the goal
Why Being Very Busy Can Make you a Better Leader
Successful leaders have a common problem - their calendars overflow with stuff
to do. It's important that you don't let yourself buried in all your work, but
there are reasons why staying busy can improve your leadership skills and
ability to prioritize your tasks at work. Here's what you need to do.
Tip of the Day
by Vector Security Networks
The thrill of the chase intoxicates us all in the beginning and keeps most of us
here for a life time. But ultimately it can also hold us back because it
legitimizes our separateness and virtually eliminates the need to evolve with
the retail business. Recognizing it and forcing yourself to learn beyond your
specialty and embracing the relationships around you will poll vault your career
and help you stand out even more.
Just a Thought,
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