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October 29, 2013

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Target to open 33 Canadian stores in November  Target Canada has announced the opening dates for 33 additional Canadian store locations spanning across nine provinces, including its first stores in New Brunswick, Prince Edward Island and Newfoundland. Thirty-one store locations are scheduled to open on Nov. 13, and the remaining two locations will open on Nov. 22, completing Target's Canadian store openings for 2013. Additional stores opening beyond 2013 will be announced at a later date. (Source

Retail sales get an iPhone kick in September, but overall demand weak  A gauge of U.S. consumer spending rose in September as Americans likely snapped up Apple's new iPhone and bought leisure goods, but falling sales of automobiles pointed to sluggish economic growth during the third quarter. The Commerce Department said on Tuesday retail sales excluding automobiles, gasoline and building materials, increased 0.5 percent last month after a 0.2 percent gain in August. The so-called core sales correspond most closely with the consumer spending component of gross domestic product. Core sales last month were boosted by a 0.7 percent advance in receipts at electronics and appliance stores. Economists polled by Reuters had expected core retail sales to increase 0.4 percent in September. The increase last month probably reflected sales of Apple's new iPhone. Those sales likely boosted receipts at non-store retailers, mostly Internet sites, which increased 0.4 percent in September. Apple said it sold 33.8 million iPhones in the September quarter. While Americans bought smart phones, they cut back on automobile purchases, with sales at auto dealers falling 2.2 percent, the biggest drop since October last year. That pushed down overall retail sales, which fell 0.1 percent in September. It was the first decline since March and followed a 0.2 percent gain in August. Economists had expected retail sales to edge up 0.1 percent last month. Retail sales excluding automobiles rose 0.4 percent. View the U.S. Census Bureau monthly sales report here. (Source

Under Armour details plan for next $1 billion business segment  Under Armour CEO Kevin Plank has outlined his plan to create the company's next $1 billion business segment. The secret is women's sports apparel. The Baltimore Business Journal, our sister publication, details Plank's plan to build the Baltimore-based Under Armour into a $4 billion business by 2016, up from the $2.26 billion in sales projected for this year. Plank wants Under Armour to increase sales of women's apparel from about $680 million to $1 billion. (Source

Amazon Strike in Germany Escalates
Industrial action over a wage dispute at Inc.'s German operations escalated Tuesday when workers at a second distribution center came out on strike. According to labor union ver.di, several hundred workers have downed tools after workers in Bad Hersfeld, central Germany, joined colleagues in Leipzig who walked out Monday. A union spokeswoman estimated that in Bad Hersfeld, around 600 of around 3,500 staff have walked out in the latest of a series of strikes. She added that they are willing to continue with industrial action if no resolution can be found. The site is one of eight distribution centers employing around 9,000 employees throughout the country. (Source

U.S. Consumer Confidence Falls Sharply in October  U.S. consumer confidence fell sharply in October as consumers turned gloomier in their outlook for the future, according to a private sector report released on Tuesday. The Conference Board, an industry group, said its index of consumer attitudes dropped to 71.2 in October from a revised 80.2 in September, previously reported as 79.7. Economists had expected a reading of 75.0 in October. The expectations index also sank, down to 71.5 in October from a revised 84.7 in September. Consumers were also less optimistic about their current standing, with the present situation index down to 70.7 in October from a revised 73.5 in September. (Source

Researcher finds major security holes in IZON surveillance camera  The IZON surveillance camera sold in Apple Stores and Best Buy outlets is filled with security holes that enable a hacker to easily commandeer the device. Mark Stanislav, security evangelist for two-factor authentication platform vendor Duo Security, started investigating the camera after buying the Wi-Fi device for his home and discovering it was configured, so anyone could access the device if it's on the Internet. Stanislav's findings, presented this week at the Rochester Security Summit in Rochester, N.Y., were startling. With only an IP address for the device, a person could log into the Web interface of any IZON camera, using the default user name and password, which was "user" for both, Stanislav said. Once logged in, a person could view everything the camera sees within the home. (Source

The 10 Highest-Paying Hourly Jobs In Fashion Retail  The data focuses on employees who work on the floor of stores that sell clothing and accessories such as cashiers and salespeople. Bloomingdale's topped the list, with an average hourly salary of $12.36. Of the 58 companies for which Glassdoor compiled salary data, Pacific Sunwear was at the bottom, at $7.62 an hour. And Abercrombie & Fitch was second-to-last, with an average hourly wage of $7.69. (Source

Execs believe Cos, H&M spinoff could be as large as its core brand  The "younger sibling" of H&M is opening its first location in Manhattan, reports Sharon Edelson at Women's Wear Daily. The brand also has plans to start U.S. e-commerce next year. Cos' prices are far steeper than H&M's, and are reminiscent of competitor Zara. Cos will expand in metropolitan cities around the world. (Source

Free shipping is Retailers’ top holiday marketing tactic  83% of retailers say they plan to run cross-channel marketing campaigns during November and December, with online display ads and e-mail the most widely used marketing tactics, Experian Marketing Services says in a new study. 39% of retailers say Free Shipping is their top holiday promotion. (Source

Federal Cybersecurity Falls Short on User
Fending off cybersecurity breaches from external sources is a difficult task. but when breach problems arise from within an organization, the challenge of protecting information becomes even more difficult. While U.S. government agencies have intensified their use of cybersecurity control technologies, it appears that improved technology will fall short of meeting the security challenge unless the implementation is user-friendly. Half of all agency security breaches were caused by a lack of user compliance, according to a recent survey. (Source

Tractor Supply sees gold out West

Security experts warn against using LinkedIn app for Apple iPhone

Dick’s Sporting Goods opening five stores Nov. 8

Staples to offer 1 million sku’s as it expands its e-commerce site

Quarterly Same Store Sales Results
Limited Brands Same store sales +1%
Carter’s Same store sales -3.6%
Coach Same store sales -6.8%
Radio Shack Same store sales -8.4%


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Loss Prevention News Network

LPNN Season 2 Premiere

Episode 1 - "Can Wages Buy Honesty" with Harvard Professor Tatiana Sandino and Jim O'Connor, VPLP, Bed Bath & Beyond - Part 2

In this three-part interview, LPNN and Tatiana Sandino, discuss her study, "Can Wages Buy Honesty: The Relationship between relative wages and employee theft." Her and her co-author wrote this study based on an interest of the challenges that can be faced when controlling employee theft in the retail sector, and how companies paying higher wages could affect employee theft.

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Retail Crime News
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Kentucky State Police Make Arrest In Theft Of $12 Million Worth Of Cell Phones  Kentucky State Police have made an arrest in a large-scale cargo theft that had occurred in Gary, Ind. Information on the theft led investigators to the Louisville area on October 25. Several law enforcement agencies conducted surveillance and located the stolen property in Louisville. A 2014 Great Dane trailer loaded with more than $12 million worth of LG smart phones was located and recovered. Juan Perez Gonzalez, of Louisville, was arrested and charged with Receiving Stolen Property Over $10,000, Leaving the Scene of an Accident and Theft by Unlawful Taking over $1,000,000. (Source

St Louis Smash and Grab thieves got away with $18,000 worth of hair  The owners of a South St. Louis beauty-supply store braced for big repair bills after they fell victim to the latest smash-and-grab burglary. Before 5:30 Monday morning, the owner’s surveillance camera recorded a Jeep SUV backing into the front glass windows of the store. Two suspects ran into the shop while a third suspect assisted by loading the vehicle with boxes of human hair valued at $18,000. (Source

Moore’s store in Montreal hit with a $45,000 smash-and-grab in Laval  More than $45,000 worth of leather coats, suits, shirts, sweaters, cologne and sunglasses was taken from a Moore’s store in Laval Monday morning in a smash-and-grab. The burglar alarm went off at 5:45 a.m. at the store and the police were there within minutes. “The burglars smashed the front window, pried open the metal grill and grabbed whatever was closest." (Source

Arson suspects sought after fires set at Fry’s grocery store in Phoenix  Fire officials believe arson might be to blame for three fires breaking out inside a Phoenix grocery store. Crews arrived at a Fry's store around 8 p.m. Monday night. Firefighters say smoke could be seen through the store's front doors and when they went inside, three different fires were burning inside the store. A security guard reportedly spotted one of the fires and called 911. But when crews arrived, they found two more fires burning in the store's aisles. "Initially reported a pack of toilet paper on fire...the second crew that came in from a different point, noticed that they had pretty much--it appeared to be--almost a half an aisle on fire," said the Phoenix Fire Captain. No one was injured during the fire. The store is badly damaged, not only from the fire, but from water. (Source

St. Augustine, FL Police investigating Target store burglary  According to a release from the police, surveillance cameras at Target showed two suspects forcing their way into the store just before 1 a.m. by prying open the exit doors. The subjects smashed the iPod, iPad and Beats headphone glass display cases and took many items out of the display cases, the release says. The subjects were seen leaving the store minutes later. A car is caught on camera leaving the parking lot at 1 a.m. The method these two people used to get into the store is similar to other commercial burglaries in the northeast Florida area. (Source

Harris County Texas deputies chase down Family Dollar burglary suspect after a 25 mile pursuit  Police arrested a burglary suspect Monday morning after a 25-mile chase through northwest Harris County into downtown Houston. Lamario Gray, 23, was charged with felony evading and felony theft. The chase began at the Family Dollar store at 3:45 this morning. Gray allegedly smashed through Family Dollar's front doors and stole thousands of dollars in cigarettes and merchandise. (Source

Party City store burglarized Sunday night in Dauphin County, Pennsylvania  Police are investigating the burglary of a Party City store in the Paxton Towne Center Shopping Center. An employee reporting to work Monday morning discovered that a person or persons had broken in and cut the store’s alarm wires. The store’s safe, containing cash and checks were stolen. (Source

Shots fired during a robbery of a Dollar Store in Killeen, Texas  Killeen police were looking for a robber Tuesday after a Dollar Store was held up at gunpoint Monday night. Killeen police spokeswoman Carroll Smith said a man walked into the store near the intersection of 38th Street and Lake Road, pulled out a handgun, and demanded money from the clerk. The robber fired a shot during the holdup, but no one was hit by the gunfire, Smith said. Police have not yet provided a description of the robber and it's not known if he got away with any valuables or cash. (Source

Two arrested for armed robbery, assault at Brooklyn Park Boost Mobile in Maryland

Dollar General store in Berea, Kentucky the victim of an armed robbery

Masked gunman robs a Family Dollar store Sunday at closing in Galesburg, Illinois

Florida gas station employee’s cell phone stops bullet during robbery Two clerks at a Hess station in Winter Park were unable to open the safe for an armed robber. As the robber left the store, he fired a single round hitting one of the clerks in his abdomen who only sustained minor injuries because the round hit his cell phone, stopping the bullet. (Source

Dover, Delaware Police arrest a Target employee for theft and vandalism in last Friday’s break-in  Dover Police have arrested a Target department store employee after their investigation into a Friday morning burglary and vandalism incident at the store. The suspect has been identified as Lorenzo Jones. The break-in took place at approximately 12:58 a.m. Oct. 25, when a then-unknown suspect went into the store, damaged several glass cases containing Apple-brand electronics and then stole several items from the case. The suspect fled through a rear fire escape door. (Source

Fort Wayne man sentenced to 14 years on 21 counts for fake payroll scheme  Willie Washington was arrested in June on 20 counts of forgery and one count of corrupt business influence. He was accused of being part of a ring of a dozen people that stole more than $14,000 by cashing fake payroll checks. The group recruited people to help cash checks for the fraud scheme. Washington prepared checks using their names. Because of Washington’s extensive criminal history, including two convictions for attempted murder in another state, Judge Fran Gull gave him a partially consecutive sentence. She ordered him to serve six years on each of the forgery charges, as well as eight years on the corrupt business influence charge. Thank you Lt Tim Selvia, CFI Fort Wayne Police Department Fort Wayne Indiana for the story! (Source journal

Gordon’s Jewelers and Piercing Pagoda both hit with gold chain switch in Wilmington, Delaware  On Sunday, a male suspect asked to see an $800 yellow gold Figaro chain from the showcase at Gordon’s Jewelers. The same suspect is believed to have pulled the scam at Piercing Pagoda for a $659.99 gold chain. The suspect tried on the chain and said he wanted to purchase the item, quickly tearing off the tag and handing the item back the sales associate along with several hundred dollars in cash. The suspect then told the associate he changed his mind and wanted a white gold chain instead. The suspect returned a fake chain to the associate during the transaction and quickly leaves with the real chain and his money.

Kroger robbery suspect in Illinois expected to claim insanity  Lawyers for a man accused of robbing a Normal grocery store three times will claim he was insane during the last incident when he was shot multiple times by an armed security officer. Jason Reeves, 36, of Normal used a cane to move around the courtroom Monday for a brief hearing on the armed robbery and aggravated assault charges stemming from his alleged robberies of the Kroger Store on Jan. 1, Feb. 16 and March 10. According to police reports, Reeves had an air pistol on March 10 when former part-time Police officer, working as security guard, fired nine times, striking Reeves five times. A psychiatric evaluation indicates Reeves is fit to stand trial, but he was insane at the time of the March incident, according to First Assistant State’s Attorney Bill Workman. (Source


Press Release

Joe LaRocca to Cover “Organized Retail Crime and National Collaboration” at October 30th StopORC Webinar

Rancho Cucamonga, CA — October 28, 2013 — StopORC has announced that their October webinar will feature Joe LaRocca, vice president and senior advisor of loss prevention for RetailPartners, who will cover “Organized Retail Crime and National Collaboration.” Scheduled for Wednesday, October 30th at 12 pm PDT, the free StopORC Webinar is open to qualified professionals involved in combating Organized Retail Crime (ORC). Registration is available by clicking here.

The in-depth webinar will review national ORC stats, facts and tactics; recognize local ORCA programs and their successes; and discuss future strategies to combat ORC. StopORC webinars are interactive, so during the webinar participants have the opportunity to ask LaRocca questions as well as participate in the monthly ORC webinar poll.

LaRocca is a nationally recognized leader, public speaker and author on retail loss prevention, crime prevention and security related topics. With over 20 years of experience running high-profile executive positions at the National Retail Federation and The Walt Disney Company’s Retail Division, he currently serves as a senior advisor, loss prevention spokesperson and intermediary between retailers and law enforcement.

StopORC Webinar participants are eligible for Loss Prevention Foundation (LPF) Continuing Education Units (CEUs) to help provide LPCertified (LPC) loss prevention professionals with credits to help meet the 20 CEU annual education requirement for recertification. LPC is an advanced certification for loss prevention managers, directors, and vice presidents who demonstrate a high degree of skill and knowledge in the loss prevention field. is sponsored by Universal Surveillance Systems LLC (USS) and holds free monthly webinars featuring subject matter and experts who cover current topics such as ORC trends, methods, prevention, investigations, legislation and working with law enforcement. Previous webinars have discussed law enforcement ORC tactics, investigating and prosecuting ORC cases, writing, promoting and passing aggressive ORC legislation.

To register for the upcoming October 30th StopORC webinar with Joe LaRocca, click here or call 1-800-488-9097 for more information.

The mission of is to fight organized retail crime through information sharing, education and advocacy, while strengthening the cause of loss prevention on a global level. provides a comprehensive centralized resource on ORC for anyone requiring current news and information. It is supported by an advisory board made up of ORC authorities Nelson Harrah, GAP, Inc.; John Morris, Macys; Mark VanBeest, jcpenney; David Nance, Sabre, Inc.; Scott Sanford, Barnes & Noble, Inc.; Jason Gonzales, Rite Aid; Dennis Dansak, Sr., The Kroger Co.; Lauren Cunningham, eBay; and Tony Sheppard, CVS Caremark.

For more information, contact:
Scott Richardson


eBay News

eBay Partners with Interpol and FBI on European Fraud Ring - Seven International Arrest Warrants Issued 

Authorities in the US also want to track down six other fugitives in relation to the charges. The gang were described as "masters of illusion" who convinced people to pay for cars that did not exist. " The FBI put out a wanted poster for 33-year-old Romanian Nicolae Popescu, charging him with conspiracy to commit wire fraud and money laundering. "They siphoned funds from victims to fuel their greedy desires and created false identities, fake websites and counterfeit certificates of title in order to make the scheme more convincing," said FBI Assistant Director, George Venizelos. In a statement, eBay said: "We have partnered with law enforcement to alert consumers about the type of scams described in the indictment - which involve exploiting well-known, trusted brand names like eBay to attract consumers and then lure them onto fake websites and into fraudulent transactions.

Read more here

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ORC News
Sponsored by Protection 1

Cape Coral, Florida Police seeking the identity of an ORC suspect targeting Lowes  The suspect in the photos was involved in two separate thefts from Lowe's. On 09/30/2013 at approximately 8:54pm, the suspect walked out of the store without paying for a DeWalt 20V Combo Kit. On 10/03/2013 at approximately 6:23pm, the same suspect walked out of the store without paying for a DeWalt 20V 4 Tool Combo Kit. (Source

Ohio credit card ring charged in Warren County; over $100,000 in transactions  From May 2012 to January 2013, the ring stole wallets and credit cards from employees who left their purse or wallet unattended while working at Procter and Gamble, Fiserv , Cleveland Clinic Administrative Center, the Farmers Insurance building, Akron General Health and Wellness Center in Bath and Richard E. Jacobs Health Center. They four people arrest face charges including engaging in a pattern of corrupt activity, conspiracy to engage in a pattern of corrupt activities, burglary, money laundering, misuse of credit cards and receiving stolen property. (Source

Woman apprehended with $4000 of merchandise from Kohl’s in Brownsville, Texas  Police say Nadya Crystal Cerda, 30, had a strategic plan when it came to shoplifting items at the Kohl's store. Detectives say Cerda grabbed over $4,000 dollars in merchandise and placed the items outside the store through a fire exit door and then driving around the building and picking up the items. Police recovered over hundred items and she has been charged with theft. (Source

Winter Haven Police arrest 14 suspect in multi-store shoplifting spree  A recent shoplifting "roundup" in Winter Haven netted more than $2,100 in recovered merchandise and 14 arrests, the Winter Haven Police Department said Monday. The roundup took place Oct. 16-17 and 23-25. Winter Haven stores that participated were Wal-Mart, Kmart, Belk, Macy's, Bealls and Bealls Outlet. Of the 14 arrested, five were juveniles. (Source

Bass Pro Shop apprehends a credit card fraud suspect from Florida in Clarksville, Tennessee; second suspect escaped  On Saturday, Juan Moreira, 52, Hialeah, Fla., was arrested on charges of felony forgery, fraud and felony theft. Moreira and another suspect aroused the suspicions of store employees when they attempted to make a purchase. Both men attempted to flee prior to the arrival of the police; the second suspect was able to get away. During a search following Moreira’s arrest, three fraudulent credit cards were found. The store manager informed the police officer that both suspects had also made purchases several weeks ago. The Secret Service was called into investigate.

The Daily is following a major San Diego fencing operation bust - Stay tuned for more information as we receive the case detail shortly

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Vendor Spotlight


Axis Announces High Frame Rate Fixed Network Cameras that Capture Quick Movements in HDTV Quality and Extreme Lighting Conditions

AXIS Q1614 and AXIS Q1614-E deliver HDTV 720p video at 60 frames per second; feature both WDR-Dynamic Capture and Lightfinder to combat difficult lighting

CHELMSFORD, Mass. – October 29, 2013 – Axis Communications, the market leader in network video surveillance, today announced AXIS Q1614 and AXIS Q1614-E Network Cameras designed for identification of people and objects in high movement scenes and demanding lighting conditions. With high video performance and innovative installation features, these new fixed IP cameras are ideal for traffic monitoring, city surveillance and industrial applications.

Exciting features of AXIS Q1614/-E include:
• HDTV 720p video up to 60 frames per second;
WDR-Dynamic Capture for high contrast scenes;
Lightfinder technology for color detail at night;
• and new installation and maintenance features such as leveling assistance and high-sensitive shock detection.

Quick scenes, faster video
The indoor AXIS Q1614 and outdoor-ready AXIS Q1614-E can capture quick movements in HDTV 720p clarity by recording up to 60 frames per second, which is twice the usual frame rate as conventional cameras. This ensures that quick movements are captured in detail so that, for example, vehicles can be recognized or fast-moving objects on an industrial production line can be better identified.

Image usability in any lighting condition
AXIS Q1614/-E Network Cameras also feature Axis’ Wide Dynamic Range (WDR) – Dynamic Capture technology to handle complex environments with extensive lighting contrasts such as when sunlight creates both very bright and dark shadowy areas in the same scene. Under these extreme lighting circumstances, AXIS Q1614 and AXIS Q1614-E provide consistent, homogeneous images by eliminating the too dark or too bright zones. This allows for identification of people and objects no matter where they are in the monitored area.

Additionally, AXIS Q1614/-E cameras feature Axis’ award-winning Lightfinder technology to allow for color video detail in extreme low-light conditions. In contrast to conventional day and night cameras that switch to black and white in darkness, cameras incorporating Axis’ Lightfinder technology maintain color even in very dark conditions. There are many situations where color video is important for successful identification, and this capability greatly enhances the possibility to effectively identify people and objects even at night.

“Following in the footsteps of the popular AXIS P3384 Fixed Dome Network Cameras, AXIS Q1614 cameras are the next to feature two of Axis’ most innovative imaging technologies in the same device: WDR-Dynamic Capture and Lightfinder,” said Fredrik Nilsson, general manager, Axis Communications, Inc. “Not only do users have the best of both worlds when combating tough lighting conditions, the new cameras also provide exceptionally smooth video up to 60 frames per second and feature first-of-its-kind installation innovations. AXIS Q1614 and AXIS Q1614-E can handle nearly any scenario.”

Innovative installation and maintenance features 
With the launch of AXIS Q1614/-E Fixed Network Cameras, Axis introduces new innovative installation features to cut down on time needed for installation and to ensure optimal performance. With the new leveling assistance, for example, a buzzer and flashing light guide the installer to mount the camera at the right horizontal level. This is very useful if the installer is unsure whether or not the installation bracket is mounted straight.

AXIS Q1614/-E are also Axis’ first cameras with adjustable high-sensitive shock detection, a function that enables the camera to automatically send an alarm to a control room if it is hit. This feature is especially valuable in areas subject to vandalism and helps operators maximize camera uptime (see movie).

Price and availability
The indoor AXIS Q1614 and outdoor-ready AXIS Q1614-E fixed network cameras are planned to be available in Q4 2013 through Axis’ distribution channels at the suggested retail prices of $1,099 and $1,399 respectively.

Both indoor and outdoor versions of the camera are supported by AXIS Camera Station as well as the industry’s largest base of video management software through Axis’ Application Development Partner Program. AXIS Q16 Series also supports AXIS Camera Companion for edge-based recording of small camera systems, AXIS Camera Application Platform for software developers to create intelligent apps that run inside the camera, AXIS Video Hosting System for connection to hosted video systems and the ONVIF standard for easy system integration.

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.

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Tip of the Day
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The most prevailing comment made by corporate America when they come to market looking for a new senior Loss Prevention executive is bring me someone who has a total business acumen and understands the entire business. Take note to this common theme as it sends a very clear message that you've got to be a retail executive first that happens to be a subject matter expert in Loss Prevention. And as we continue to evolve technologically the demands are greater that you understand the financial, merchandising, supply chain, and operations side of the business and know how to integrate the various shrinkage reduction components within all of them. Being able to communicate all of that is a series of meetings is truly the key and then being able to do it day in and day out is the objective.

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