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10/30/18 d-ddaily.net














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2018 GLPS - Group LP Selfies
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Dollar General Division 5 Regional LP Managers and Divisional LP Director at Annual Leadership Conference in Nashville, TN
 

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Top Industry News
 

Retailer's Alert: Active Shooter Incident Response
Real-Life Incident Warrants Failing Grade
It's Time For Action

How Malls & Mall Security Are Managing Active Shooter Lockdowns
Mall Management & Mall Security Drop the Ball
Responding to Active Shooter Incident This Past Weekend


The Daily received this real-life report below yesterday from a retailer, who will remain anonymous obviously for the purposes of this article, that depicts how Mall Management and Mall Security failed miserably in their response and management of an 'Active Shooter' incident.

According to this senior manager, their number one concern is "that mall management and mall security are not prepared and there is little or no communication during or after the event," and that this is not an isolated incident and happens more frequently, with his retailer experiencing on average one active shooter lockdown situation monthly across the country.

His main concern and question is:
When are the shopping centers going to start managing these incidents correctly?

Have your own story to share?  We'd like to hear about them and hopefully make an impact. Because it may save lives.

 

Active Shooter From An Employee Perspective

By Anonymous Retail Executive

I wanted to give you true on the ground feedback from a store that recently had an active shooter situation in a mall shopping center. We require every employee to be trained on what to do if an active shooter situation would arise. We quiz employees and run drills to make sure there is no question on how they should proceed if they find themselves in an active shooter situation.

We have an average of one active shooter lockdown situation a month across the company. The store teams do an excellent job informing the customers and staff and then securing the store. We usually find out about these incidents by the sound of gunfire or mall customers running past the front of the store screaming. The after action feedback that I get from the store staff is that mall management and security are not prepared and there is little or no communication during or after the event. My question is when are the shopping centers going to get in line and protect customers and their clients paying for space in these centers? They can talk about what they are going to do but the outcome is very different when it actually happens. Below is a note from a store manager that recently went through an active shooter situation with two other employees and nine customers in the stockroom.

Note from store management about the shopping center’s handling of an active shooter situation:

I wanted to follow up on last night’s incident and get your feedback. I was extremely disappointed in the mall's security actions during and after the event. Just this week we had our annual security meeting and active shooter was a very hot topic. The mall assured us that they were ready. They've even been installing lights/sirens in every store for just such event.

Here are my concerns:

  • There was absolutely no communication from the mall until we were given the all clear at 9 pm. We have a mall cast system and I was expecting to be notified of actions to take and there was nothing.

  • I called security after locking our doors. I asked if we should be in lockdown and was told they couldn't give me any info and hung up on me

  • After the event as we were leaving there were several customers still in the mall, obviously very upset, not knowing how to get out of the mall due to all department stores being locked.

  • When they approached a security guard to ask how to get out the security guard told them he didn't know and that he just got there. 

  • The lights/sirens did not go off

Thank you for your time!

How do we fix the shopping centers? We are going into the busiest time of the year and there are mass shootings being reported every day. We need to make sure that our people and customers are safe. The shopping center has a large responsibility and they need to assure us that they are prepared for this type of emergency situation.


Florida Retail Federation Celebrates Successful 5th Annual Loss Prevention Conference

A record number of retail loss prevention professionals joined by their law enforcement partners and industry solutions providers met in Orlando last week for the Florida Retail Federation’s (FRF) 5th Annual Loss Prevention Conference.

The event was held Wednesday, October 24 at the Rosen Shingle Creek in Orlando. Scott Shalley, FRF’s President & CEO opened the conference with an update on ORC issues in the Florida Legislature and a recap of FRF’s efforts to defeat the proposed increase in Florida’s felony threshold during the 2018 Legislative Session.

Keynote presentations were delivered by the always compelling Dave Thompson – VP of Operations for Wicklander-Zulawski, Dan Faketty – Southeastern Grocers’ VP of Asset Protection and Chairman of NRF’s Loss Prevention Council, and Special Agent Logan Workman of the United States Secret Service who was also an FRF Law Enforcement Officer of the Year finalist.

Read More Here


 


New Sekura research unveiled at LPRC
Sekura Global is pleased to unveil results from the first phase of our research with the LPRC. The research formed part of the Product Protection Working Group, focusing on Sekura's award-winning SlideTag and Self-Retracting BoxGrip, and was first made available at the recent LPRC Impact Conference in Florida.

Phase one of the study involved interviewing former-offenders to determine how they perceived the SlideTag and Self-Retracting BoxGrip technologies, whether they understood the tags, and whether they would be deterred from attempting theft of merchandise protected with these tags. In this way, the report establishes whether offenders might "See it - Get it - Fear it" in each case. Read More Here

Johnson Controls unveils powerful Flex IR PTZ for enhanced resolution and control
Johnson Controls has developed a competitive Illustra IR PTZ camera with powerful zoom and control capabilities to handle even most challenging lighting conditions. tycosecurityproducts.com

ICE HSI teams with London police to fight counterfeiting
The City of London Police (CoLP) became the fifth international law-enforcement agency to join the National Intellectual Property Rights Coordination Center (IPR Center) after leadership from the organization signed an agreement today with U.S. Immigration and Custom Enforcement (ICE) to enhance collaboration in the fight against intellectual property theft.

IPR Center Director Alex Khu and CoLP Commissioner Ian Dyson pledged to combine resources to tackle the illegal importation and distribution of counterfeit goods. ice.gov


 


New York's World Famous Diamond District
International $12M Diamond Dealers Caper

Right Out of the Movies - Sophisticated Diamond Dealers - Gang of 12 Thieves
$12M+ in Stolen Diamonds Sold in Manhattan's Diamond District
2 NY Diamond Merchants Convicted - 10 Already Pled Out - Defrauding Victims Out Of $12M+ Diamonds

SHOLOM MURATOV, 36, and MENACHEM ABRAMOV, 32, were convicted yesterday in Manhattan federal court, of conspiring to defraud diamond sellers in Mumbai, India out of more than $12 million in loose diamonds.

Ten other defendants have previously pled guilty in connection with their participation in this and related schemes.

Manhattan U.S. Attorney Geoffrey S. Berman said: “These defendants engaged in a brazen, multi-million dollar fraud scheme extending from New York to Mumbai.

From December 2015, up to about December 2016, the Diamond thieves coordinated a wide-ranging conspiracy to defraud a group of diamond wholesalers in Mumbai (the “Victim Merchants”) out of millions of dollars in loose diamonds known as “melee” diamonds. The scheme involved numerous misrepresentations to the Victim Merchants, including but not limited to: (i) the defendants’ corporate affiliations; (ii) the longevity and track records of those corporations; (iii) that the defendants were not affiliated with one another, and, most significantly; (iv) purporting to agree to payment terms proposed by the Victim Merchants in order to induce the Victim Merchants to release diamonds without having received full payment. Together, through these fraudulent misrepresentations, the defendants succeeded in convincing the Victim Merchants to provide them over $12 million worth of loose diamonds, for which MURATOV, ABRAMOV, and their co-conspirators provided no payment. Members of the conspiracy then sold the diamonds in Manhattan’s Diamond District. Both will be sentenced in March and face 20 years in federal prison. justice.gov

Editor's Note: Taking place over a year this group had to have tons of forged documents, phony phone calls confirming relationships, emails set up, all the supporting forged provenance and even banking set up, and logistics. All of that being said and understanding, even as a layperson, the Diamond District one has to wonder who outside the group of twelve knew about it and how did the Federal Organized Crime taskforce get wind of this? Did the District police itself so to speak? Or where did they make there mistake. Obviously it could have simply been that the victims just never got paid and called the Fed's. And if that's the case the taskforce did a heck of a job putting this one together. Of special note is that this is the first and biggest case we've ever seen come out of the world famous NY Diamond District and could be a movie actually. Just a thought. Gus Downing.


CFO Gets Played for $125,000
Business Email Compromise - 'BEC' is Growing & Social Media is Feeding it
How Artful Manipulation Can Undermine Employee Security

Chief financial officer Malcolm Fisher never thought he would be victimized by cybercrime—until a social engineer successfully impersonated him and bilked his company out of more than $125,000.
It was relatively easy for the criminal to identify Fisher as a high-value target given his key position within the company—his bio was readily available on the company website. And Fisher's social media profiles on Facebook, Twitter and LinkedIn revealed several bits of information that marked him as a dream target for a diligent social engineer.

Fisher frequently participated in poker tournaments and was not modest in describing his success at the table. He posted about attending an upcoming tournament in Las Vegas and catalogued his travel plans across social media platforms. Shortly after his arrival to Las Vegas, Fisher received a text message from what appeared to be the tournament organizer providing a link to the updated schedule. When he clicked on the link, nothing seemed to happen—but he had just unwittingly provided the social engineer with entry into his company-issued mobile device.

Knowing that the tournament started at 11 the next morning, the fraudster hijacked Fisher's email account and sent an urgent message at 11:15 a.m. to a colleague. The email—supposedly written by Fisher—instructed the employee to immediately wire $125,000 to a vendor, noting that he would be out of touch for several hours because he was attending the tournament.

The employee, never questioning his boss's instructions, immediately processed the wire transfer. While Fisher left Las Vegas very pleased with his tournament winnings, he soon learned that he was the one who got played.  

 This scenario is not unusual. With more focus than ever on enterprise cybersecurity and preventing data breaches, many executives believe that technology alone provides sufficient protection against such threats.

But sophisticated threat actors—whether they be nation states, criminals, activists or disloyal competitors—will frequently target the most significant vulnerability found in most organizations: the human factor. The interaction between human beings and the technology meant to protect the organization is frequently referred to as the weakest link in security. shrm.org

Ex-KPMG Partner Pleads Guilty In Audit Watchdog Fraud Case
A former KPMG partner on Monday copped to his role in an alleged scheme to funnel inside information about the Public Company Accounting Oversight Board's plans to inspect particular audits to top KPMG accountants. law360.com

Walmart's “Check Out With Me"
Checking out at Walmart without going to the register

“Check Out With Me,” a new program announced Monday, will enable customers to pay for items directly with Walmart associates using hand-held devices and stationed around the store. The new strategy is intended to spare customers the hassle of trying to get large items like Christmas trees and televisions through long and cumbersome checkout lines, though the service "is not limited to any one particular type of item,” a spokesperson for Walmart told NBC News.

The program will be slowly rolled out in coming weeks and will be available in all Walmart locations by Black Friday.

The retail giant is also introducing an enhanced store app that will enable customers to pinpoint the location of a given item, right down to its exact position within a store aisle.

It will also be launching a new program in mid-November that allows customers to return items purchased online to any physical Walmart storenbcnews.com

What 3 charts about Black Fridays past signal about the holiday's future
Over the years, Black Friday (the day itself as well as the surrounding promotional days or even weeks) has become one of retail's premier battlegrounds, especially between big-box retailers and mass merchants like Amazon, Walmart, Target and Best Buy. Year after year, these four companies can't take the competitive loss of not opening their doors on Thanksgiving day (a trend that is slowing especially among specialty players) and Black Friday.

Last year, the retail industry raked in a record $5.03 billion just online by the end of the day on Black Friday, a 16.9% increase over the year prior. 

Here's three charts that show how Black Friday is evolving over time, and who's plowing the path ahead. retaildive.com





Retailers Getting Desperate For Help in Stores
Vacation raffles, kayaks & 'glamour' bundles
Just some of the perks retailers are using to attract holiday help

Retailers, e-commerce and logistics companies are looking to hire 704,000 holiday workers this year. ●They are sweetening the pot with cash bonuses and gift cards, as well as chances to win kayaks and diamond earrings. ●UPS promotes the chance to convert to a permanent, full-time job as a draw.

Couple that with a jobless rate sitting at a nearly five-decade low at 3.7 percent, and retailers have to get creative to be able to fill those jobs in time for the holiday rush. "Flexible hours, ability to pick shifts, gym memberships, whatever perks are important for that store and that region are considered." cnbc.com

Burberry's Bonfire Fueled Secondary Market - Reselling Used Products
North Face Renewed - Refurbishment Program
Clothing waste has been an issue in retail practically since its inception, but consumers may have hit their tolerance threshold when Burberry got called out this summer for burning nearly $38 million of unsold inventory. Popular re-commerce site ThredUp offered to sell Burberry's unsold merchandise in an open letter to the company and, just a few months later, Burberry announced that it would no longer burn unsold merchandise and is already working toward several other environmentally friendly initiatives.

Companies like Burberry might be the metaphorical monsters in the closet when it comes to the reusable goods movement, but the problem is much larger than that, and more retailers are buying into the idea of recycling and reselling inventory rather than trashing it, especially in the outdoors sector.

That's led some retailers to take a firmer stance on sustainability, including introducing new ways for customers to recycle and reuse products that may have passed their prime. retaildive.com

Cannabis Grower RICO Trial Puts Industry On High Alert
The clash between state laws legalizing cannabis and federal laws outlawing it will take center stage Monday when a Colorado federal jury considers whether landowners were damaged by a nearby grow facility as their Racketeer Influenced and Corrupt Organizations Act suit goes to trial.

In the first RICO suit involving legalized cannabis to make it to trial, a jury will consider beginning Oct. 29 whether property owned by Phillis Windy Hope Reilly and Michael P. Reilly lost value - and by how much - after a cannabis cultivation and grow facility opened near their 105 acres in Rye, Colorado.

The fact that the Reillys' suit made it this far has already spooked some in the cannabis industry, and a trial win with damages and attorneys' fees could conjure more RICO suits in states around the country, experts said.

The nearby grow facility has impacted the Reillys' ability to enjoy their property, they said in their suit. The buildings mar their view of the mountains and expose them to bad smells and increased crime, devaluing their property, the Reillys claim.

Cultivating marijuana "is by definition racketeering activity," the court said.

Since RICO allows for claims to be brought against anyone who has a hand in the alleged racketeering conspiracy, the third parties involved in the industry may face an onslaught of suits if the Reillys are successful, he said.  law360.com

Seasonal employee sues Macy's for more than $200,000, alleging workplace injury
A seasonal employee is suing Macy's Corporation Services Inc., alleging negligence and an unsafe work environment, after several heavy boxes of bed linens allegedly fell on her while working at a Macy's distribution center. The plaintiff holds Macy's responsible because the defendant allegedly failed to provide necessary assistance, failed to provide proper equipment and failed to implement the accepted industry standard regarding sound ergonomic practices. setexasrecord.com

Walmart Is Sued by Blind Customers Over Its Self-Service Accessibility
The National Federation of the Blind (NFB) and three plaintiffs are suing Walmart, alleging the major retailer’s self-checkout kiosks aren’t fully accessible to its visually impaired customers — and therefore are in violation of the Americans with Disabilities Act (ADA). The three blind residents of Maryland, according to The Baltimore Sun, were named in the October 25 federal lawsuit. One of the three is a woman who claims an employee of a Walmart in Owings Mills, Maryland, selected the cash-back option at a kiosk — and secretly took out $40 from her account without her knowledge. lifezette.com

FTC Issues Consumer Warning Over 'IRS' Gift Card Scam
The Federal Trade Commission has issued a warning to consumers that criminals are posing as government officials and asking people to use a gift card to pay a bogus tax bill or get a new Medicare card.

“We really wanted to sound the alarm,” said Monica Vaca, associate director of the FTC’s Division of Consumer Response and Operations. “If people get a call from somebody who is scaring them about something and they've got to take immediate action to avoid some horrible thing happening to them like being fined or arrested, and there’s a demand to be paid by gift card, boy is that ever a red flag. That call is a scam, and people should hang up.” washingtonpost.com

How to Gracefully Exclude Coworkers from Meetings, Emails, and Projects
Whether it's a meeting, an email thread, or a project team, people need to be excluded from time to time. Being selective frees people up to join more urgent engagements, get creative work done, and stay focused on their most important tasks. How, then, can leaders do this gracefully? hbr.org

Only 7 Retailers Makes List of Top 100 world's best-performing CEOs
Spain's Inditex (Zara) made #1 and LVMH CEO was #3. Other retailers that made the top 100 include Fast Retailing's Tadashi Yanao, No. 35; Best Buy's Hubert Joly, No. 45; Nordstrom's Blake Nordstrom, No. 62; and Amazon's Jeff Bezos, No. 68. Real estate head David Simon, of Simon Property, was ranked No. 37. needs link chainstoreage.com

Senior Director, Safety & Risk (West Palm Beach, FL) posted for Gulfstream Goodwill Industries
We are searching for a strong Safety, Risk and Loss Prevention professional to lead our team in these respective areas. In this role, you will lead safety efforts across five Florida counties (Martin, Indian River, St Lucie, Okeechobee and Palm Beach) including 28+ retail stores, two warehouses and several administrative and services buildings. linkedin.com

Whitey Bulger, Boston Mobster and Informant, Is Dead at 89
James (Whitey) Bulger, the South Boston mobster and F.B.I. informer who was captured after 16 years on the run and finally brought to justice in 2013 for a murderous reign of terror that inspired books, films and a saga of Irish brotherhood and brutality, was found dead on Tuesday in a West Virginia prison. He was 89. nytimes.com

Seven teams named semi-finalists for NRF Foundation’s 2019 student challenge
WASHINGTON – The NRF Foundation today announced seven teams as semi-finalists for its 2019 Student Challenge, a business case competition for NRF Student Association members to demonstrate their creativity and business acumen to retail executives. The finalists will attend the NRF Foundation Gala in New York City, where the top team will be announced on January 13.

“The purpose of the Student Challenge is to bring classroom learnings into a real-life business scenario, and this year’s concept delivered on that mission,” NRF Foundation President Ellen Davis said. nrf.com

Gulfstream Goodwill Director of Safety position removed from website

NATSO Foundation Toolkit To Help Fight Human Trafficking for Truck Stops & Travel Industry

Future of fast-food? BurgerFi uses facial recognition to remember your meals for the next time

UPS Worker Dies Working Conveyor in UPS Lexington, KY, Facility

Hibbett Sports to Acquire City Gear - 135 stores in 15 states

British retailer WH Smith to buy US airport chain InMotion

Quarterly Results

Tapestry (Formerly Coach) Q1 Coach Global stores comp's up 4%, net sales up 7%
Under Armour Q3 U.S. sales down 2%, international sales up 15%, wholesale up 4%, direct to consumer flat, sales up 2%

 

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Spotlight on ALL-TAG
 

ALL-TAG’s Q-Tag® Recognized with Most Innovative In-Store Solution Award for 2018

ALL-TAG, a manufacturer of U.S. made RF EAS Labels, and a leading supplier of AM and RF Anti-theft Security Tags, Security Labels, and other loss prevention products, was recently awarded “Most Innovative In-Store Solution” of the year for the Q-Tag, at the 2018 Fraud Awards.

The UK Retail Risk Conference hosted the 2018 Fraud Awards. The event recognized the technological advancements and innovative approach that ALL-TAG’s Q-Tag brings to the market.

To qualify for the “Most Innovative In-Store Solution,” the judges looked for innovative approaches to an existing, tried and tested solution or genre. The solution had to be from either a vendor or be an in-house retailer solution.

“It’s a great honor to receive this recognition for the Q-Tag,” commented ALL-TAG Europe’s General Manager, Tim Moore. “We faced some stiff competition, and this award is a testament to the innovation delivered by the Q-Tag in a very mature market where genuinely new ideas are rare.”

“The global response to our launch of the Q-Tag has been amazing,” commented ALL-TAG’s Vice President of Sales, Andy Gilbert. “It is very challenging to create a revolutionary EAS hard tag these days, but the Q-Tag truly has tackled this objective.”

For additional information about products mentioned in this release, or to learn more about ALL-TAG, please visit https://all-tag.com.





Developing Your Cyber Risk Appetite - Most Still Struggling With This One
Based on studies and interviews with corporate board members and chief information security officers (CISOs), the Cyber Balance Sheet, published by Focal Point Data Risk and produced by the Cyentia Institute, found that boardrooms are engaging in more conversations about security.

While the talks about cyber risk are more commonplace, the C-suite and security leaders are still struggling to effectively translate security risks into an effective decision-making framework that enables the business to operate within its proper risk appetite.

Not surprisingly, the report found that many organizations lack a formal cyber-risk appetite. Years of data breach headlines increase awareness, but less than half of respondents could describe their organization’s cyber-risk appetite quantitatively. This gap revealed why leaders second-guess and struggle to effectively weigh risks of new technologies, supply chains and other change factors.

In addition, metrics reportedly muddy what matters when it comes to boardroom reporting. Security leaders continue to share statistics like “compliance status” and “security program maturity.” Despite the need for decision makers to act swiftly with regard to risks from third parties and supply chains, those topics are less frequently included in the stats shared with the board. infosecurity-magazine.com

The Need to Secure IoT Has Never Been More Critical
New Report: IoT Now Top Internet Attack Target

A new threat analysis report shows that IoT devices are now the primary target of criminals working on the Internet. And those criminals are learning and adapting their tactics to meet the improved defenses being put into place.

The report, The Hunt for IoT, is the fifth volume of the IoT threat report from F5 Labs. Among their findings are that the classic Port 23 attack using telnet has declined as organizations shut down that service, and targeted probes now have been replaced by an increase in hits on every IoT-related port.

With IoT devices already outnumbering people, and a projected IoT growth rate that far outpaces global population growth, the Internet is running us now, not the other way around. These devices are being used everywhere for everything—controlling virtually every aspect of our lives. Most of us are so bought into the idea of constant and pervasive “connectedness” that we are becoming the “things” of the Internet, which leads us to the following startling conclusions:

Insecure IoT affects everyone - You want privacy? Get off the grid. - Human life is at stake - Our homes have been weaponized against us. - IoT is beating people in the “weakest link” contest. - The need for secure IoT has never been more critical. Read the Report  f5.com

Balance between security and user experience reported top fraud prevention challenge for businesses
Striking a balance between preventing fraud and creating friction for customers is the single biggest fraud prevention challenge for businesses, according to a new survey from IDology.

The Sixth Annual Fraud Report from IDology shows mobile fraud grew by 117 percent from 2017 to 2018, with mobile device attacks and phishing surging in prevalence, while account takeovers are considered prevalent by 49 percent of business respondents.

Among the perspectives provided in the report, 85 percent of businesses consider identity verification a strategic differentiator, due to increases in fraud, competition, and consumer expectations. Identity verification has also become more complicated in the last three years for 75 percent of respondents. Impactful new trends in identity verification noted by businesses include utilization of mobile device attributes, artificial intelligence, machine learning, and mobile document capture.

IDology reported survey results earlier this year indicating that biometrics are considered secure by more consumers than other methods of digital identification, and that identity verification methods have become a factor in choosing between competitors. biometricupdate.com

Project Zipper Finds Order Accuracy Jumps to Nearly 100 Percent With RFID
A white paper based on a year-long pilot finds that when brands and retailers both employ RFID and share data about each item's movements throughout the supply chain, accuracy can rise to nearly 100 percent, thereby reducing the cost of claims.

Auburn University's RFID Lab and GS1 US released the white paper this month, describing the study, which is known as the Project Zipper – EPC/RFID Retail Supply Chain Data Exchange Study. The project consisted of tracking the movements of tagged items between eight brand owners and five retailers as they traverse from the point of manufacture to a brand's distribution center, another DC operated by the retailer and on stores. rfidjournal.com

Security Think Tank: No shortcuts to addressing software vulnerabilities
Successful cyber attacks exploit weaknesses in an organisation’s defences. Hackers probe networks, looking for gaps in firewalls, and users are duped into downloading malware.

These risks can be reduced through strong, consistent and regularly updated cyber security defences, alongside user education. However, many attacks also rely on another weakness that is often beyond an organisation’s immediate control – software vulnerabilities.

A software vulnerability is a flaw in code (unintentional or otherwise). Once the broader IT security industry is aware of a new exploit – either once discovered and notified or after its first use in an attack – software suppliers will create a patch for remediation, and enterprises must deploy the patch to mitigate the risk.

At this point, it is the speed of a given organisation’s vulnerability management capability that will ensure its ongoing protection. That said, all too many organisations remain exposed to long-known exploits where the underlying vulnerability has not been fixed, despite remediation being available. computerweekly.com

Cyber:Secured Forum 2019 Dates and Location Revealed
The next Cyber:Secured Forum, a cyber security educational summit focusing on integrated security systems, will be held July 29-31, 2019, at the Westin Dallas Park Central in Dallas. This event — hosted by the International Security Conference and Exposition Events (ISC Security Events), PSA Security Network and the Security Industry Association (SIA), will explore the ramifications of cyber crime, the strategies for cyber hardening and new technologies and tools designed to improve security solutions and systems and provide a framework for developing new business opportunities. sdmmag.com

Schnucks to expand use of shelf-scanning robots

U.S. Restricts Chinese Chip Maker Micron Technology From Doing Business With American Firms



Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek
 

Why You Should Shut Down Your Laptop When Traveling

Leaving your hotel room for a while? Don’t leave your laptop on. Shut it down lest it becomes subject to a cold boot attack. This is a type of a side channel attack in which an attacker with physical access to the computer can retrieve encryption keys from a running operating system after using a cold reboot to restart the machine. The attack allows a hacker to steal information stored in RAM in only a few minutes. Keep in mind that for a cold boot attack the hacker must have physical control of the device. The simplest way to stop this from happening is to fully shut down your computer – leaving it in sleep mode will not protect it.





e-commerce
Sponsored by The Zellman Group

Stay away from these digital ‘weak links’ this holiday shopping season
Here are the top five “weakest links” that retailers need to avoid this holiday season, according to Catchpoint:

Third parties: These are site elements hosted by outside companies and beyond the direct control of the main site. One sluggish third-party component can slow down an entire webpage.

Regional view: If an online retailer monitors page load times only using national averages, it could be missing local or statewide performance problems.

Critical application program interfaces (APIs): APIs are fundamental components of e-commerce sites, often supporting customer-facing, revenue-generating applications. Like third-party services, popular APIs can come under major strain during peak traffic periods. If an API supporting payment options on a site breaks, an abandoned shopping cart will be the likely result.

Page weight: One of the easiest ways to ensure faster load times is to make certain a site’s page weight (amount of data loaded into a shopper’s browser) isn’t too large. This is a technique large and small retailers often employ during peak traffic days, usually by eliminating excess images or graphics.

Server scalability: The Amazon Prime Day outage was reported to be the simple result of overloaded servers. Load testing internal servers is one of the most straightforward, simple things one can do, as well as having additional servers on standby. chainstoreage.com

How Target And Walmart Are Taking On Amazon Prime For The Holidays
In its efforts to take on Amazon, Target plans to offer free two-day shipping without a minimum order this holiday season. Beyond the shipping offering, the company noted that curbside pick-up service will be available for customers over the holidays in approximately 1,000 of its brick-and-mortar locations by the close of October, which is “ahead of schedule.”

In its efforts to compete with Amazon, Walmart is taking a two-pronged approach to items bought through third parties in its marketplace: The company is expanding two-day shipping to cover many of those items from “high-performing marketplace sellers.”

Walmart is also implementing an easier return process for marketplace items. Consumers can package their unwanted items and bring them to the Services desk at the retailer’s brick-and-mortar stores. The company will then ship the item to the seller on behalf of the customer, who will receive a refund from the seller. pymnts.com

Apple's anti-tracking tool hindered retailers' ability to target consumers
with search ads

Apple Inc.’s “intelligent tracking prevention,” or ITP, disrupted retailers’ ability to use Google’s remarketing lists for search ads (RLSA) product, at least temporarily, according to Merkle’s “Digital Marketing Report Q3 2018”.

ITP puts a significant damper on mobile ad tracking. For example, it limits the use of cookies for ad retargeting to 24 hours, and it deletes a site’s cookies if a consumer doesn’t visit for 30 days. Apple announced ITP last December and launched the feature with iOS and Safari 12 in mid-September. After it went into effect, RLSA click share dropped to a seven-month low, the report says. digitalcommerce360.com

Online apparel retailer Outerknown saves sales with a new returns service
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent







ORC News
Sponsored by Auror
 

Springfield, MO: Manager accused of stealing $30,000 from Burlington Coat Factory
A former employee has been accused of stealing more than $30,000 from Burlington Coat Factory, including $13,000 from the Springfield store. Angie Chaney, 43, was charged earlier this month with felony stealing in Greene County. A probable cause statement says Burlington Coat Factory contacted the Springfield Police Department in January about a theft case involving Chaney, the ex-store manager for the W. Washita St. location. The company reported to police that Chaney had stolen more than $13,000 in the fall of 2017 by taking money from the cash drawer while counting. A bond recommendation from prosecutors says Chaney is also charged with stealing $19,000 from a Burlington Coat Factory in a different jurisdiction. news-leader.com

Springfield, PA: Police/ Target investigating $14,000 iPhone theft
Target on Baltimore Pike reported at 9:49 a.m., Oct. 27, investigating a male employee after observing him on several occasions taking iPhones from an unloading operation and placing them in his vehicle. On Oct. 27, he was observed by security with an iPhone in his pants walking to his vehicle after unloading and was stopped. The total amount of theft is about $14,000. Det. Devaney is investigating. delcotimes.com

Cincinnati, OH: Man’s kids helped duo rob Walmart of nearly $9,000 in layaway items
Evendale Police have arrested two people accused of stealing nearly $9,000 worth of layaway items from an area Walmart. Police say Jayson Pedroza and Christina Beavan had Pedroza’s children in tow when they took the items from the Cunningham Drive store. It happened just before midnight Oct. 17, but the surveillance video was only recently released. Pedroza and Beavan have been charged with burglary, theft, and contributing to juvenile unruliness.

Police said Pedroza and Beavan broke the lock to the gated door into the lawn and garden area allowing them to leave the store with the stolen goods. Beavan met Pedroza and his son at the door and they loaded a vehicle before taking off. Police said they grabbed several laptops, tablets, and cameras. Court records indicate they’re worth about $8,995. wave3.com

Update: Memphis, TN: $8,000 worth of wigs and supplies stolen from Beauty Supply Store
Thieves are accused of stealing thousands worth of wigs and beauty supplies from a Memphis business. The breaking happened Saturday at Beauty Wigs in the 3200 block of Thomas. Police said the suspects stole more than $8,000 in merchandise and $200 in cash from a register. fox13memphis.com

Mobile, AL: Academy Sports employee steals over $1,000 in merchandise
Mobile Police say an Academy Sports + Outdoors employee took over $1,000 of merchandise in the span of four days. Mobile Police were called to the store at around 8 a.m. Friday in response to the report of the theft. 53-year-old Algee Williams was arrested and is charged with third-degree theft of property. Williams has an extensive arrest history in the Mobile County Jail, including property theft going back to 1984. He's been arrested for theft six times, according to the jail log. wkrg.com

Pueblo, CO: Boot Barn in Pueblo Mall reports $1,000 theft
Police are asking for the public's help in identifying a man who on Sunday entered the Boot Barn inside the Pueblo Mall and left with more than $1,000 in merchandise. chieftain.com

Update: Savannah, GA: Police searching for Savannah Mall shoplifter
Savannah Police Southside Precinct detectives are seeking information on a suspect and vehicle used in a shoplifting incident at Savannah Mall earlier this month. Officer were dispatched on Oct. 8 to Burlington after a customer left the store with a cart of unpaid for merchandise, police spokeswoman Bianca Johnson said. savannahnow.com

Kansas City, MO: ‘Ninja Burglar’ strikes, 15th area burglary since 2017; Hemp Haus store burglarized of $50,000 in merchandise


Retail Crime News
 

Shootings & Deaths

San Diego, CA: Shooting at Adult Store leaves 1 dead; suspect in custody
Police arrested a man in connection with the death of a woman inside a Midway District adult bookstore. San Diego police announced 39-year-old Shaun Ward was taken into custody following the Oct. 29 discovery of a body at X-Spot store in the 3600 block of Midway Drive. Police said they received a 911 call regarding a dead woman inside the store at around 1:45 p.m. The woman had trauma to her upper body, police said. The victim was identified as 65-year-old Diane Spagnuolo of El Cajon. During the course of their investigation, SDPD homicide detectives identified the suspect as Ward and arrested him later in the day. 10newsnow.com

Parkville, MD: Suspect in grave condition after being shot by Baltimore County Police Officer who was hit by SUV
Baltimore County police officer working security at a Parkville strip mall was hit by an SUV in the mall’s parking lot Monday night. The officer fired shots at the driver, who is listed in grave condition at Sinai Hospital, according to Shawn Vinson, a spokesman for the department.

Vinson said the officer went into the parking lot of the Parkway Crossing shopping center around 8:30 p.m., when a black SUV was driving erratically in the parking lot near the mall’s ShopRite. The officer stopped the driver near the grocery store’s entrance and the driver opened the door. “At some point the driver accelerated the SUV,” Vinson said, either dragging the officer or hitting him. The officer shot at the driver with his service weapon, striking him. The officer was then hit by an oncoming car as well as the SUV.

The SUV crashed into another car in the parking lot before coming to rest close by. It remained in the parking lot Monday night, a mangled wreck. The officer was taken to Shock Trauma and is expected to survive. baltimoresun.com

Logan, UT: Police Standoff situation outside 7-Eleven ends peacefully; 63 year old man with gun
Logan City Police Capt. Tyson Budge said David J. D’Addabbo pulled the truck he was driving into the parking lot, after officers noticed it had homemade license plates and began following it. When they attempted to make contact, the 63-year-old Nibley man barricaded himself inside the truck and said he would rather die than go to jail. Throughout the negotiations, police and SWAT team members had the vehicle surrounded. D’Addabbo reportedly exited the truck at 6:30 p.m. without incident. Budge said D’Addabbo has a long history of making threats against the government. He recently wrote a letter stating he would defend himself until death to protect against government collusion. cachevalleydaily.com


Robberies, Incidents & Thefts

Corpus Christi, TX: Police search for man that robbed, kidnapped C-Store Clerk
Senior Officer Travis Pace said that officers received a call for a robbery at the Murphy Express on Saratoga. Pace said the employee reported that a large, man came into the store with a knife and took an unknown amount of cash just after 7:20 a.m. The man then forced the employee to drive him to another location off of McArdle where he tied her up, Pace said. The man then left the scene. The woman was able to free herself and call for help. kztv10.com

Stoughton, MA: Police Search For Thief Who Fired Shot, Pistol-Whipped Clerk
Stoughton Police are looking for a man wanted in a violent robbery attempt over the weekend. The armed, masked man “stormed into” the Quick Stop convenience store on Central Street just before midnight Sunday, held a gun inches from the clerk’s face and demanded cash. But the clerk refused to give it to him. That’s when police say the thief pistol-whipped the clerk and fired one round before running away. The clerk was not shot. cbslocal.com

Firefighters attempt rescue of person trapped in barbed wire at Men's Central Jail in LA
Firefighters attempted to rescue a person caught in barbed wire atop a wall of the Men's Central Jail in Los Angeles Friday night after reports of an escaped inmate at the facility. Footage from AIR7HD showed firefighters attempting to extricate a person who was caught on the barbed wire. Men's Central Jail was placed on lockdown as a head count was underway to see if inmates were missing after reports of an escaped inmate. abc7.com

Abilene, TX: Teen arrested for 7 convenience store robberies, Police looking for 2nd suspect

Garden Grove, CA: Man, 89, punched, stabbed and robbed in McDonald's bathroom

Spokane Valley, WA: Police searching for robbery suspect who threw LP Agent to the ground

Piercing Pagoda in the Cottonwood Mall, Albuquerque, NM reported a Grab & Run on 10/29, item valued at $1,087


Sentencings & Charges

Stone Mountain, GA: Two men stole over $30,000 of electronics from an AT&T store, sentenced to a total of 25 years in prison
Pinder and Jefferson made off with tens of thousands of dollars worth of devices, though apparently didn’t realize that one of the devices had a GPS tracker that was able to give law enforcement real time location updates. The employee was shaken but not injured during the Armed Robbery. gwinnettdailypost.com

Erie, PA: Man pleads guilty to 1 of 17 charges of passing Counterfeit Money, ordered $4,000 in restitution and 1 year in Federal Prison

 


Robberies and Burglaries
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Scarsdale Security Systems

Adult Store – San Diego, CA – Armed Robbery/Shooting
Beauty Supply – Opelika, AL – Armed Robbery
Best Buy – Springfield, PA – Burglary (Attempt)
C-Store – Wichita Falls, TX – Armed Robbery
C-Store - Milwaukee, WI - Armed Robbery
C-Store – Corpus Christi, TX – Armed Robbery/ Kidnapping
C-Store – Springfield, MA – Armed Robbery
C-Store – Lawrence, KS – Armed Robbery
C-Store – Rathdrum, ID – Armed Robbery
C-Store – Stoughton, MA – Armed Robbery
C-Store – Harlignen, TX – Armed Robbery
Circle K – Chino Hills, CA – Armed Robbery
Clothing Store – Chadds Ford, PA – Burglary
Coffee Shop – Grand Rapids, MI – Armed Robbery
Dollar General – Springfield, OH – Armed Robbery
GameStop – Homewood, IL – Armed Robbery
Gas Station – Paterson, NY- Armed Robbery
Grocery – Takoma Park, MD – Burglary
Hemp Shop – Kansas City, MO – Burglary
Liquor Store – East Hartford, CT – Robbery
Macy’s – Spokane Valley, WA – Robbery/ Assault
Restaurant – Kansas City, MO – Burglary
Rite Aid – Erie, PA – Armed Robbery
Vape – Miami, FL – Burglary
Walmart – Cincinnati, OH - Burglary

Daily Totals:
18 robberies
7 burglaries
1 shooting
1 killing




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Tips for New Leaders: Avoid These Mistakes, Four Things To Do Immediately in Your New Role, 6 Signs that You're Meant to Be a Leader

6 Signs That Clearly Prove You Are Meant to Lead People
According to new research from a survey done by Randstad US, great leadership makes all the difference. 58% of workers said they'd stay at jobs with lower salaries if that meant working for a great boss. Here's how to know if you're truly meant to be a great leader! Drive a culture of learning

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6 Mistakes New Leaders Make and How to Avoid Them
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