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October 31, 2013

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News Brief
Sponsored by WG Security Products, Inc.

Majority of Retail Sector Does Not Meet New Payment-Card-Industry (PCI) Standards, according to new study  The most recent version of the Payment Card Industry Data Security Standard (PCI DSS 3.0) will soon require businesses to implement and perform penetration testing. According to a survey conducted by the Ponemon Institute, only 41 percent of the retail sector uses penetration testing to identify security risks. In addition, PCI DSS 3.0 will also clarify different methods of secure authentication and session management so businesses can better protect themselves against man-in-the-middle, man-in-the-browser and other similar cyber attack methods. However, the study revealed that the retail industry hasn’t yet implemented these new security requirements. (Source businesswire.com)

Bitcoin currency born in the black market is coming to a retailer in your neighborhood  The currency known as bitcoin — a much-hyped and much-doubted type of digital cash that can be bought with traditional money — has mostly attracted attention for its popularity in the black market, and for its wildly gyrating valuation. But some entrepreneurs, investors and even merchants are eyeing a far more mainstream use for it. They are convinced that bitcoin, though not widely understood, offers a path to lower payment processing and more secure transactions. Instead of using bitcoin to buy illegal guns in the recesses of the web, they say, ordinary consumers will use it to buy legal goods from legal retailers — and as easily as they now swipe their credit cards or exchange paper bills. “I’m confident you will see major worldwide retailers adopting systems built on bitcoin,” said Jim Breyer, the Silicon Valley venture capitalist and early Facebook investor who also served on the board of Walmart Stores for more than a decade. (Source nytimes.com)

Are your contract security and Mall security officers trained on how to handle active shooters? Many gov't ones aren't  The shooting at the Naval Shipyard last month has revealed what may be a serious lack of security at government facilities. According to a government audit, some of the roughly 13,000 private contractor guards assigned to protect federal buildings don't have all of the training they need on what to do in response to an active shooter. Since 2010, the Department of Homeland Security has required that government guards receive active shooter training. The Government Accountability Office told Congress Tuesday that it did a spot check of federal contractors and found five companies who say their guards received no such training. (Source msnbc.com)

Seasonal Retail Hiring Shifts to Warehouse Labor as Consumers Shop Online  Mail-order and shipping houses are seeing larger recruitment activity compared to department stores. According to Monster.com's 2013 Retail Trade Market Watch report, there is a surge in seasonal hiring for shipping departments, while only a modest increase in physical retail store sales positions. Between the months of July and September, online job offerings for mail-order houses (shipping departments) increased at three times the rate (62%) of conventional retail sales positions within clothing stores (27%), computer stores (27%) and department stores (25%). The data suggests an expectation of a large share of holiday shopping to take place online and off the showroom floor. (Source businesswire.com)

78 million showroom shoppers by 2015
This holiday season millions of shoppers will engage in showrooming as they search for information to guide them in their purchase decision. Vibes’ 2013 “Mobile Consumer Report: Combat Showrooming with Personalization” found that 44 percent of shoppers frequently use their smartphone in-store to comparison shop from a competitor and 32 percent are using mobile devices to shop more in-store than they did two years ago. IDC Retail Insights predict that the number of showroomers will only continue to increase reaching to almost 78 million by 2015. For tips on how to rollout a successful mobile holiday season, click here. (Source mobilecommercedaily.com)

Fourth lawsuit filed - couple says they were racially profiled at Roosevelt Field Macy's  A black couple from Brooklyn slapped Macy’s with a $2 million lawsuit Wednesday, alleging that they were racially profiled while shopping at the department store in Roosevelt Field mall. It is the fourth lawsuit filed in what is a growing ugly trend of black customers at Macy’s and Barneys who say they’ve been accused of theft after making legal purchases. In this most recent case, Richard Campbell and Samantha Bynoe, say they were at the Garden City, LI Macy’s on Sept. 24 with their 2-year-old daughter when they purchased clothing with a gift card. After they left the store, “two males — who did not identify themselves but who later turned out to be Macys’ employees — aggressively stopped the plaintiffs and took from the plaintiffs the bags containing [their] purchases and directed [them] to return to the Macy’s store,” according to the suit. (Source nypost.com)

Tiffany Obtains Permanent Injunction against Counterfeiters: awarded $2.2 Million against 78 website operators  Tiffany & Co. (TIF) said a U.S. district court in Florida awarded the luxury jewelry maker $2.2 million in damages against 78 website operators selling counterfeit Tiffany jewels online. The counterfeit sales took place on websites with names including SalesTiffany.net, ShopTiffanyco.com, TiffanyandCoMall.com and TiffanycoOutlet.co.uk that were "intended to confuse and deceive consumers" and infringed on the company's trademarks, Tiffany said. The district judge required the domain names be transferred to Tiffany. (Source wsj.com)

Six defendants indict in Manhattan for the sale of $13.4 Million of counterfeit goods  The indictments of six defendants for selling counterfeit trademarked clothing from the brands Polo, Lacoste, North Face, and True Religion to smaller distributors, who sold the goods throughout the United States, were announced on Wednesday by Manhattan District Attorney Cyrus Vance, Jr., and New York City Police Department Commissioner Raymond Kelly. On July 16, 2013, law enforcement officials recovered more than 2,000 boxes of trademark counterfeit clothing at a storage facility in Queens linked to the defendants. The clothing is estimated to have a street value of more than $3.2 million and a manufacturers’ suggested retail price for the genuine product of more than $13.4 million. (Source empirestatenews.net)

Walmart announces three U.S. manufacturing projects; plans to create 1600 new jobs
 

Former J.C. Penney CEO Ron Johnson slams critics as 'largely inaccurate' and 'surprisingly uninformed' 

Retailers Brace for Reduction in Food Stamps; temporary boost in food-stamp benefits expires Friday
 

Starbucks Corp. added 1,700 stores in the past year, including 558 in the latest quarter, and now operates nearly 20,000 stores in the world

Meijer announces plans for 9 new stores and new distribution center in Chicago area

New York City to raise smoking age to 21 years old


Saks Incorporated Shareholders Approve Merger with Hudson’s Bay Company

Home Depot hits 100,000 mobile POS payments weekly

Mad Money Cramer says Rite Aid making a comeback

Sports Authority Plans to Hire 5,000 Employees for 2013 Holiday Season
 

Same Store Sales Results

Starbucks same store sales +7.0%
Rite Aid Same Store Sales +2.1%
H&H Gregg same store sales -6.2


 

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Retail Crime News
Sponsored by Sony
83 year old jewelry thief behind bars in Palm Desert; the ‘celebrity thief’ is the subject of a movie on her life  Doris Marie Payne 83-year-old convicted jewel thief and the subject of a recent documentary was held behind bars Wednesday on suspicion of stealing a ring from a Palm Desert jewelry store. Payne is the subject of "The Life and Crimes of Doris Payne," which premiered in April at the Hot Docs Canadian International Documentary Festival in Toronto. According to media reports, there is a film being planned about her and reportedly set to star Halle Berry. (Source palmdesert.patch.com)

Good Samaritan Breaks Up Dover, New Jersey Robbery Attempt  Police in Morris County are looking for a would-be robber who injured a store clerk and then was scared off by a Good Samaritan. A man punched a female store clerk and lunged for money behind a counter late Sunday night, but was scared off and ran after a store customer suddenly appeared. “If not for the Good Samaritan, that woman would’ve been hurt worse,” said Dover police Sgt. Richard Gonzalez. (Source cbslocal.com)

Salt Lake man’s robbery spree comes to an end; hitting two Walgreen’s, a Family Dollar and other small retailers  A man was charged in federal court on Wednesday for an alleged three-week robbery spree in Salt Lake County. A federal complaint filed against the man in U.S. District Court of Utah on Wednesday describes how he allegedly robbed a Family Dollar Store, a 7-Eleven, two Walgreens and a Conoco. During each robbery, the suspect put his hand in his jacket and pretended to have a gun. Surveillance cameras caught pictures of the suspect’s from at least the two Walgreens and Conoco robberies. Investigators received numerous tips that identified the man after law enforcement disseminated those images through the media. (Source sltrib.com)

Police in Maryland seeking 2 suspects for Attempted Robbery at CVS; possibly tied to bank robbery with shots fired  Montgomery County police are looking for two men -- one wearing a fake beard, and one in a black ski mask -- who tried to rob a CVS store in Potomac early Wednesday morning. Police are also investigating whether these two suspects were involved in the attempted robbery of a Wells Fargo bank in Rockville Tuesday. Police say an employee of the store ran after the suspects. The suspects shot at the employee, though the employee was not hit. (Source nbcwashington.com)

Dallas jury convicts man who set a convenience store clerk on fire following robbery  It did not take long for a Dallas jury to convict a man accused of setting a convenience store clerk on fire after a robbery. The capital murder trial for Matthew Johnson started on Monday. By Wednesday afternoon, the jury had returned a guilty verdict, after two hours of deliberation. Prosecutors showed the jury surveillance video, which caught 76-year-old convenience store clerk Nancy Harris walking out of the store in flames back in May 2012. Nancy Harris later died from her injuries. (Source cbslocal.com)

Delaware State Police investigating an armed robbery of an AT&T store in Bear State police say a phone store in Bear was robbed at gunpoint by two masked men around 10 am Wednesday morning. Police say two men, one of whom was armed with a handgun, entered the store and confronted a 31-year-old employee. The worker turned over several phones and electronic items to the suspects, who then fled. No one was injured. (Source wdel.com)

Two more Smash and Grabs targeting beauty suppliers in South St. Louis Police are investigating two smash-and-grab burglaries at south city beauty supply shops. The first happened early Thursday morning at Nu Way Beauty Supply, the front of the building suffered extensive damage and the vehicle responsible was left at the scene. Another smash and grab incident as reported early Thursday morning at Forever Young Beauty Supply store. Police could not confirm whether the two incidents were related. (Source ksdk.com)

Alert AT&T store employee turns a police tip into 5 arrests in Alaska  On Oct. 22, the day after the Tech Connect burglary, a clerk at the AT&T store called police saying had come into the store asking how to configure an Apple iPad tablet computer, still in its packaging. The clerk thought this unusual because someone selling an iPad would advise a customer how to configure an iPad. Tech Connect and AT&T are the only stores in Homer that sell iPads. The clerk had read on Facebook that iPads and other Apple products had been stolen from Tech Connect. (Source homernews.com)

Spartanburg, SC Police seeking to identify two Target computer thieves Deputies are trying to identify two people suspected of shoplifting from Target, the Spartanburg County Sheriff's Office said on Wednesday. He said Target loss prevention believes the two individuals are responsible for the thefts, which occurred on Oct. 6 and Oct. 15. (Source foxcarolina.com)

Boynton Beach Target employee arrested for the theft of $3255 in cash  A month long investigation ended with the arrest of Carmelle Salomon for the theft of cash. Police watching security footage from Sept. 10 said Salomon stole the cash while she counted the store's money. Investigators said $949 went missing in that incident. Another six incidents in September and October included Salomon taking between $91 and $715, sometimes putting money in her shoe. (Source sun-sentinel.com)

Kennewick, Washington Police Department provides area Retailers a seminar of shoplifting awareness and credit card fraud 

Oregon woman robs a clothing store telling clerk; 'Your money is insured, my kid isn't' 

Detroit suspect tied to two Family Dollar and a Check N Go armed robberies

North Dakota casino employee steals $10k from an ATM; writes admission and turns himself in

Waco jurors sentence former grocery store employee to 80 years for kidnapping/ robbery 

 

Press Release
 

Northeast Regional Conference on Loss Prevention Draws Sizeable Crowd on Sandy Anniversary


TRENTON, NJ –
Linda Doherty, President of the New Jersey Food Council (NJFC), cheered the success of the Northeast Regional Conference on Loss Prevention, which took place on Oct. 29 at the Sheraton Eatontown, in Eatontown, NJ. The conference was the only regional loss prevention event in the northeast this year and was coordinated by the New Jersey Food Council, with partners the New Jersey Retail Merchants Association, the Delaware Retail Council, the Delaware Food Industry Council, the Pennsylvania Food Merchants Association and the Food Industry Alliance of New York State. Ms. Doherty stated, “We are tremendously pleased that one year after this conference was disrupted by Superstorm Sandy that almost 150 loss prevention professionals from across the Northeast Region traveled to tackle progressive security issues, share information on the latest security scams, network with law enforcement and get a handle on cyber-crimes.”

The conference featured a host of industry leading speakers, Larry Slonina, President of U.S. Advisory Services opened the session with “Securing Invisible Borders from Electronic Intruders;” Aaron T. Ford, Special Agent in Charge, Federal Bureau of Investigation, Newark Division shared on “The Future of Law Enforcement, Security and Thinking Outside the Box;” Erez Lieberman, Esq., Deputy Chief, Criminal Division, United States Attorney General’s Office presented “Cyber Crimes: Victims and Justice;” Lisa LaBruno, Esq., Senior Vice President Retail Operations, Retail Industry Leaders Association shared her expertise on “LP Investigations: In-House Attorney and Prosecutor Perspective;” and Gus Downing, President & Publisher, Downing & Downing, Inc., The D&D Daily & LPNN closed the afternoon session with “Retail America's Expanding Threat - How it Impacts Your Career.”

Also at the event, Derrick Price of Wakefern Food Corporation was honored with the Regional Loss Prevention Leadership Award, Darick Leighty of Walmart received with the Retail Industry Loss Prevention Leadership Award and Detective Eric Hernando of the Holmdel Police Department was awarded the Retail Law Enforcement Achievement Award at the event. “These individuals have proved that partnerships between public and private sector resources can significantly help thwart crime and are shining examples of how loss prevention and law enforcement professionals can work together to cut shrink and reduce risk,” stated Ms. Doherty.

NJFC also awarded five scholarships to member associates during the event as part of the inaugural 2013 Loss Prevention Scholarship Program. The newly created program offers loss prevention solution vendors the opportunity to fund continuing education for NJFC loss prevention associates through the Loss Prevention Foundation. “The NJ Food Council is the first state council in the United States to incorporate this type of loss prevention scholarship program. We are pleased to support their vision to provide the best loss prevention education possible to its members. ” stated Gene Smith, president of The Loss Prevention Foundation.

Ms. Doherty stated, “We are tremendously pleased by the commitment of Security Resources, Inc., Cambridge Security Services, Eastern Security Corp., Agilence Inc. & the Corrective Education Company in sponsoring these scholarships for our member’s loss prevention associates. Their commitment exhibits great dedication to furthering the practice of loss prevention and provides a valuable benefit to our members.” Scholarships were presented to Sydney Harris of A&P, Carrie Roberts of A&P, Samar Andres Cruz of Wegmans, Robert Phillips of A&P, and Michael Carter of A&P.

Attendees also saw the first screening of the NJ Organized Retail Theft Task Force presentation for the statewide law enforcement training platform NJ Learn, with the help of NJ Office of Homeland Security and Preparedness. The presentation features Camden County Prosecutor Warren Faulk, and highlights the methods used by the multi-billion dollar organized retail theft industry, and the enhanced criminal charges that can be used by law enforcement to combat it.

The New Jersey Food Council represents 1,200 retail food stores, wholesalers, manufacturing and service companies that collectively employ more than 200,000 associates in NJ.

CONTACT:
Grant Lucking
609-392-8899 

 

ORC News
Sponsored by Protection 1

Victoria’s Secret store in Bowling Green, Kentucky hit for $8000 in merchandise theft  The manager of Victoria's Secret in the Greenwood Mall reported that more than $8,000 in pricy undergarments were stolen from the store over the course of a few days this month. The first incident happened Oct. 11, when 150 pairs of panties worth $2,175 were stolen from a display drawer, the second incident happened between Oct. 12 and Oct. 15, when 50 bras and 200 pairs of panties valued at $5,860 were reported missing. Some of those items were returned to the store for store credit, according to an Oct. 15 police report. Bowling Green Police spokesman Ronnie Ward says the store had no video surveillance and no arrests have been made. (Source bgdailynews.com)

Pittsburgh Police arrest three suspects in ‘ghost employee’ counterfeit check scheme  Rich Vogel, loss prevention manager for Giant Eagle, reported to Penn Hills police that Raybon J. Cogdell, a former customer service employee at the grocer's Rodi Road location, accepted several payroll checks totaling several thousand dollars that came back unpaid because banks were “unable to locate account.” A month later, Giant Eagle provided investigators with copies of nine counterfeit checks and certificates of deposit and video surveillance images recorded during the transactions. (Source wpxi.com)

Detroit area suspects arrested for the theft of 48 cans of baby formula from Meijers  Authorities have charged a man and a woman in the theft of more than 48 cans of baby formula from a Lenox Township grocery store on Monday, officials said. Jonathan Allen, 37, of Sterling Heights has been charged with second-degree retail fraud, Danielle Hannaford, 33, of Hazel Park has been charged with fourth-degree fleeing and eluding police, and second-degree retail fraud. (Source detroitnews.com)

Two accused of cargo theft of $83,000 of Kansas Beef want to change their plea  Two California men accused of trying to steal nearly $83,000 worth of beef from a southwest Kansas slaughterhouse appear poised to change their pleas. The government wrote in one filing that the Kansas case implicates a "relatively new and bold modus operandi." Perpetrators steal the identity of a legitimate trucking company to obtain freight hauling contracts. They then load and drive off with the stolen goods. (Source sfgate.com)

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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Sha Kusuman was named External Investigations Manager for Barney's New York.
Jennifer Avery was named District Loss Prevention Manager for TJX Companies.
Anthony Bruni was promoted District Manager -Asset Protection for Abercrombie & Fitch.

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Your Career
Sponsor this section of the Daily
Good Decisions Start with Getting Out of Your Own Way  Making good decisions, whether for yourself or for your organization, starts by making sure you don't fall into these traps. You wouldn't want to make the wrong decision because of these behavioral pitfalls! (Don't get cocky)

Why Women Collaborate, Men Work Alone, and Everybody's Angry  In an interesting study, it was found that women shortchange their skills  and men overestimate their abilities; it also is true when compensation plays a role. (Cooperation gap disappears when money is involved)

Keeping Secrets Can Be Hazardous to Your Health  Everyone has at least one secret that they have been holding onto, keeping it safe for months, or even years. It's time to let go of the weight, because those juicy secrets could be ruining your health! (Your brain can't handle it!)

How to Always Be Getting Smarter
We always try to do new things that are going to be advantageous to the companies we work for, but there is never a complete certainty that it will be successful. With constant experimentation, you won't just be helping yourself, but your companies as well! (Try something new)

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Tip of the Day
Sponsored by Vector Security

The most prevailing comment made by corporate America when they come to market looking for a new senior Loss Prevention executive is bring me someone who has a total business acumen and understands the entire business. Take note to this common theme as it sends a very clear message that you've got to be a retail executive first that happens to be a subject matter expert in Loss Prevention. And as we continue to evolve technologically the demands are greater that you understand the financial, merchandising, supply chain, and operations side of the business and know how to integrate the various shrinkage reduction components within all of them. Being able to communicate all of that is a series of meetings is truly the key and then being able to do it day in and day out is the objective.

Just a Thought,
Gus Downing


Gus Downing

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Upcoming Events


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