Supermarket News releases 2014 Corporate-level food retailing salaries - VP Loss
Retailers from $500M - $2B = $150,000
Retailers from $2B - $10B = $185,000
Retailers $10B+ = $225,000 supermarketnews.com
Police Chiefs and Retailers say: No on Prop 47 By Joe LaRocca, Vice President & Senior Advisor, Loss Prevention for
RetaiLPartners On Nov. 4, Californians will be voting on several
important Propositions. You might have seen a television ad lately praising the
benefits of Proposition 47, known as the "Safe Neighborhoods and Schools Act."
Like many recent propositions and legislative bills, this one is misleading and
dangerously named, for several reasons. Prop 47 is essentially decriminalizing
conduct that causes great economic costs to retailers and the community. This
proposal ignores the fact that there are criminals whose very business is to
steal. This law does nothing to discourage that conduct, and in fact, encourages
it, by keeping the amount of any theft under $950, and providing no felony
consequence for possession of controlled substances, absent a very narrow
particular prior criminal history.
Home Depot's data breach cost credit unions nationwide $60M - Fraud= 60% of
total cost ($36M) - 7.2M Cards The largest retailer data theft in
history (so far, Christmas is coming) has already been the subject of lawsuits
from two Pennsylvania credit unions in federal court. The suit seeks class
action status for all financial institutions that were caught in the 50
million-plus card breach. CUNA reports that 7.2 million of credit union issued
debit and credit cards were affected and had to be re-issued. The average cost
per card was $8.02, which includes re-issuing the card itself, paying for
fraudulent charges, and paying additional staff costs associated with account
monitoring. Fraud accounted for 60 percent of the total cost, averaging $4.89
per card. This number indicates that even if no fraud had occurred the breach
would have still cost the retailer over three dollars per breached card.
French Court tells Apple Stores 'adjust your surveillance systems - too
intrusive constantly watching employees beyond public space'
French government privacy agency has warned Apple to adjust the video
surveillance systems at four of its retail stores, saying they are too intrusive
by constantly watching employees beyond the public retail space. The Commission
nationale de l’informatique et des libertés (CNIL) said if the company doesn't
comply, it could be subject to fines. The involved stores are Opéra, Rosney 2,
Bordeaux and Parly 2 stores. Every Apple store around the world has a
video surveillance system to protect the company's assets and employees. The
systems routinely cover the front-of-house space accessible to the public, but
also the Genius Rooms, hallways, product stockrooms and other back-of-house
areas. In the U.S., federal law generally allows video surveillance of
employees, except in restrooms or other private spaces. However, most European
countries strictly regulate the permissible extent of workplace video
surveillance. In this case, the CNIL said, "Surveillance is carried out
disproportionately to the purpose of preventing harm to people and property,"
and called it "an affront to privacy." They ordered that the cameras be
repositioned, or the video framing be masked to provide sufficient employee
privacy. In addition, employees should be instructed as to which areas are
monitored and which are not.
Court rules cops can demand fingerprints, not passcodes, to unlock smartphones
A Virginia Circuit Court decided this week that cops can't make you cough up
your smartphone passcode because it violates the 5th Amendment, which bars the
state from forcing you to incriminate yourself. Fingerprints are a different
story. They're similar to DNA and handwriting, Judge Steven Frucci ruled.
Macy's, Kohl's announce Thanksgiving hours; Walmart, Target, Best Buy remain mum
Macy's and Kohl's will both open their doors on Thanksgiving Day at 6 p.m. There
are also holiday shopping holdouts. Costco, Nordstrom, Neiman Marcus and
GameStop have all said they won't open on Thanksgiving. They're going to wait
and launch their Black Friday deals on, well, Friday. Last year, Walmart opened
at 6 p.m., and Kmart caused a stir with its decision to open its stores at 6
a.m. Thanksgiving Day, without closing at least for a few hours during the
traditional dinner time like other stores. abc17news.com
The year of in-store pick up is here - How does it impact fraud?
In-store pickup now accounts for about 15 percent of all online Target orders.
Walmart, with its major rural footprint, has offered in-store pickup since 2007.
In-store pickup has the added benefit of drawing in foot traffic, something
brick-and-mortar stores have struggled with as the popularity of online shopping
has risen. "If they're any good," said Richard Jaffe, an analyst with Stifel
Nicolaus, "once you're in the store they're going to tempt you with a lot of
other stuff. "In-store pickup also allows stores to avoid the cost of shipping -
and perhaps most important, free shipping, which retailers have increasingly
offered to stay competitive.
Carjacking victim sues Phipps Plaza Mall Security & Allied Barton Security -
Failed to Provide Adequate Security She is accusing the mall of neglecting
violent crime there -- knowing about it but doing nothing about it. And she says
mall management and mall security had "knowledge of criminal activity" on-going
at the mall, and "failed to warn" customers, and failed "to provide adequate
security protection." Phipps Plaza management emailed 11Alive News, saying that
that night, mall security showed up within minutes, and then helped Atlanta
police crack the case. And management says the mall is constantly working with
police to improve security.
Retail Skirmish Blocks Apple Pay at Checkout Line A consortium of retailers called Merchant Customer Exchange plans to offer a
rival mobile payment system next year which could direct debit customers'
checking accounts, instead of using a credit card. It also will be designed to
track customer buying patterns to be able to offer targeted promotions. In the
meantime, some of the group's biggest members, like CVS, 7-Eleven, Best Buy and
Wal-Mart, are nixing so-called NFC payments even though they already have the
point-of-sale technology in stores. Other retailers that aren't part of MCX,
like Starbucks and Taco Bell, are opting to develop their own mobile payment
services, and so aren't taking Apple Pay either.
Herald Square - A Look Inside the guts of this $400 million makeover
As one of the largest retail stores in the world doing $1 billion annually in
sales with 22 million customers yearly this store has been undergoing a 4 year
$400 million dollar makeover. Here's a peek inside.
Starbucks Reveals that Mobile Payments Account for 16% of Transactions Prior to the recent launch and release of Apple Inc's Apple Pay, Starbucks is
already into mobile payments. In fact, the giant coffee chain said it is already
handling about 7 million mobile payment transactions each week in all its
locations across the US. That accounts for about 16% of overall transactions at
its nationwide stores. It also accounts for up to 90% of total mobile payments
in the country in 2013.
Customer Growth Partners 14th Annual Holiday
Forecast - up 3.4% 'Dismal retail spending' ahead
Wal-Mart cuts prices on 20,000 products, free
shipping on hot items - the competition heats up
SNEAK PEEK: Behind the scenes at Yas Mall; largest shopping complex in Abu Dhabi
to open November 11th
Quarterly Same Store
Publix Q3 up 5% with sales up 5.1%
Last week's most popular news
isn't the only store closed on Thanksgiving Day Once upon a time, you
could eat Thanksgiving dinner without worrying whether you might miss a
doorbuster deal. But in the last couple of years, stores have been falling over
each other to offer Black Friday sales on Thursday itself, opening their doors
before many people are even done with their turkey. Now, some stores are saying
enough. GameStop and Nordstrom joined Costco in deciding they will remain closed
on Thursday and open for Black Friday on, well, Friday.
|The New Global Retail Theft
Barometer - Released on the Daily November 6th
This year, Checkpoint is ushering in a new age for
theft-related research by teaming with The Smart Cube, a global
professional services firm that specializes in delivering custom
research and analytics services, and Ernie Deyle, an independent and
leading global expert in the field of loss prevention.
Some of the survey results include the following:
● Most stolen items by category
● Cost of shrink to US shoppers by household
● Total cost of retail crime (employee theft, shoplifting, loss prevention
spend) to retailers
● Perception of whether shoplifting, employee theft, retail crime is up/down.
Look out for our Special Report to go out on Thursday highlighting this research
study and see what the numbers say about retail crime and shrink rates.
All the news - One place - One Source - One Time
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CNP Fraud Rapidly Rising Irrespective of EMV Adoption
As the United States looks to implement EMV, Javelin examined the United Kingdom
EMV market as a looking glass into the future U. S. market. While the rapid
proliferation of EMV adoption in the UK produced a significant drop in POS
fraud, it did not address where card fraud is most problematic-e-commerce and
m-commerce. Javelin Strategy & Research's report, Fixing CNP Fraud: Solutions
for a Pre-and Post-EMV U.S. Market warns that online card fraud will rapidly
increase despite and irrespective of the US transition to EMV. Card-not-present
(CNP) fraud in the United States is expected to be nearly 4 times greater that
POS card fraud in 2018. CNP fraud will grow substantially, but this growth is
due to an increase in transaction e-commerce volume and has little to do with a
change in criminal behavior post-EMV. "EMV is not a holistic solution to card
fraud and therefore should be implemented in parallel with solutions that are
designed to deal with where fraud is growing the most---online," according to
Nick Holland, Senior Payment Analyst at Javelin Strategy & Research. "CNP fraud
cannot be underestimated in growth or expense."
How to prevent fraud with tokenization
The high-visibility data breaches that have affected retailers in the past
year-those of Target Corp. and the Home Depot Inc., for example-have all
resulted in consumer payment card information being stolen by hackers. One way
to make a site less enticing to cybercriminals is to minimize the amount of data
a retailer holds. That's why RepairClinic.com Inc., an online-only retailer that
sells replacement parts for household appliances and other equipment, moved from
encrypting and storing payment card data itself to First Data Corp. tokenizing
it a few years ago. Tokenization converts card numbers into codes, called
tokens, which act as a proxy during most of the payment process. Those codes, if
stolen by hackers, are essentially useless information. Apple Pay, a new payment
system Apple Inc. introduced last month along with its new smartphones, is the
most recent and perhaps most-publicized user of tokenization. That security
technology enables RepairClinic to store and use those tokens within its systems
without security concerns because it doesn’t retain any useful card data. The
retailer only stores the last four digits of a customer's card to enable it to
identify transactions to process returns.
The online holiday shopping season starts now
"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet
Sponsored by Security Resources
Two more charged in Winnipeg ORC ring
Winnipeg police have charged two more people in connection to several clothing
store robberies in the city. A 17-year-old girl is charged with numerous counts
of theft as well as failing to comply with court orders. An 18-year-old man is
charged with robbery, possession of a weapon and failure to comply with court
conditions. A 21-year-old woman and two girls, aged 16 and 17, were arrested and
charged earlier this week for their alleged role in the robberies, which
occurred between Aug. 27 and Oct. 27. Police said the investigation is
continuing and further arrests are expected.
ORC violent repeat shoplifter stealing car batteries attacks Kmart Loss
Prevention officer - Police Need Help Identifying in Cobb County, GA
Police told Channel 2's Ross Cavitt that employees have their eyes open for a
short, balding shoplifter who had been spotted before, wheeling carts full of
merchandise out the front door. During his most recent trip to Kmart, a female
loss prevention officer on the phone with 911 intercepted him as he wheeled out
a cart full of car batteries. They noticed him and followed him and met him at
the front door of the Kmart," said Cobb County police Officer Michael Bowman.
"The loss prevention officer confronted him and that's when the assault
occurred. He has allegedly shoplifted at least twice before at the Mableton
Kmart, and possibly elsewhere.
GA Tech says $475K stolen by employees at Georgia Tech Research Institute;
$160,000 spent at Barnes and Noble and other online retailers GA Tech
says seven employees have either been fired or resigned in the wake of a year
long investigation into P-Card abuse. Investigators at Georgia Tech say the
people named in the report stole nearly a half a million dollars, all of it
taxpayer money in the form of federal grants. The men all worked at the Georgia
Tech Research Institute's Advanced Concepts Lab. They had titles of respect.
James Fraley was a senior research technologist when he resigned amid the
allegations last October. James Maloney was chief scientist, John Schultz was
deputy director, James Acree a branch chief and Stephen Blalock was a principal
research engineer when dismissed in February. Alan Golivesky was assistant
director of financial operations when he resigned in November 2013 and Lon
Pringle was the GRTI Deputy Director in May, when he retired. According to the
report, the men played different roles in the scheme. Some were actively
involved, others were simply in a position to notice the fraud and didn't, and
therefore failing to stop it. Investigators say the men bought supplies for the
company, spending more than $160,000 at Barnes & Noble and at online retailers
like Amazon. Investigators believe one of the men ordered solar panels, and
altered the invoice to hide the fact, they ended up at his house, not the lab.
Invoices were also altered to cover nearly $5,000 in hunting equipment, spent at
the online retailer Man's Toys. Other invoices investigators say, were
completely made up, to move money from the school to their personal accounts.
The FBI is also investigating since most of the money came from federal grants.
A spokesperson for Georgia Institute of Technology says all of the money has
Last of 6 suspects wanted for 40 break-ins is arrested in Pleasantville, NJ
Carlos Soler was taken into custody Thursday night by Pleasantville police and
brought to the Atlantic County jail in lieu of $250,000 bail with no 10 percent
option, authorities said. Soler, 26, of the Mays Landing section of Hamilton is
one of five men and a woman who had been sought by police for breaking into
sheds and garages and stealing motorcycles, lawnmowers, generators, power tools
and other items, officials said. Many of the stolen goods were recovered after
Hamilton police executed a search warrant in Mays Landing. The group is also
believed to have set fire to a trailer in Pleasantville and committed credit
2 Women flee Walmart with cart load on merchandise in Murfreesboro, TN, forgot
their purse A 26-year old woman accused of shoplifting at Walmart was
positively identified after a small mistake... she reportedly left her purse in
the shopping cart that was loaded down with merchandise and later pushed out the
front doors of the store. The shoplifting incident was reported at the Old Fort
Parkway store in Murfreesboro. The female, who was identified as Lynne K. Craig
and another woman from Nashville, allegedly filled a cart with over $900 worth
of clothing, sheet sets, DVD's and makeup. The women then pushed the cart out of
the store where they were confronted by a loss prevention worker. The two
females then fled the scene leaving a purse behind that contained a driver's
license belonging to Craig. Warrants have been taken out, but arrests have not
Two women suspected in significant Wal-Mart theft in State College, PA Two
women are being sought after a reported theft at about 4:40 p.m. Thursday from
the Wal-Mart at 373 Benner Pike, police said. According to State College police,
the suspects entered the store on Oct. 24 and "took carts full of merchandise,
including iPads" from the store. The merchandise was valued at $2,196.
Mich. ORC Sentencing -Kenneth Robert Anderson, 34, of North
Muskegon, eight months Muskegon County Jail, two years probation for organized
retail crime, habitual offender second, $198 fees/costs
Walmart Associate admits to stealing $6,000 in Hopkinsville, KY
Do you have an ORC case to share?
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Chicago police warn West Side businesses of 'rooftop burglars' Chicago
Police are alerting businesses on the West Side about a series of rooftop
burglaries. Police say the burglars cut a hole in the roof, disable phones and
alarm systems, and lower themselves into the store. One burglary happened
October 17 in the 300 block of North Central Avenue. Three days later, it
happened again in the 700 block of North Cicero. So far, no arrests have been
1 wounded in shooting outside South DeKalb, GA mall
A shooting outside a Metro Atlanta mall sent one person to the hospital. The
shooting happened outside Gallery at South DeKalb Mall on Candler Road. DeKalb
County police were called to the scene around 7:30 p.m. A witness told CBS46
News that the victim was shot during a robbery. The victim was taken to Grady
Memorial Hospital. The person's condition is not known at this time.
killed in 'brazen' shooting in Toronto Shopping Center third sibling from same
family to die Jamal Roache was only 15 when his older sister and
brother were gunned down nine months apart in horrific shootings that both made
headlines. Now a dozen years later, at 26, he has met a similar fate and becomes
the third sibling in the Roache family to die by bullets. His gangland-style
assassination Thursday night in a strip mall in the north end of the city was
captured by surveillance cameras -- graphic footage investigators have released
in the hopes of encouraging witnesses to come forward. "It's a brazen, brazen
attack," Det.-Sgt. Steve Ryan said Saturday. "Nobody deserves to die like that."
He said the city's 48th murder victim of the year, who was known to police, was
gunned down around 11:30 p.m. "As he was walking through the mall, he was being
stalked by a dark blue or black Honda Civic," Ryan said. "Our shooter, the
suspect, exits the passenger side of this Honda Civic, ambushes Jamal, who was
walking by himself, and shoots him several times." Jamal subsequently died as a
result of gunshot wounds, he said, adding the victim was hit six to eight times.
In the video, the dying man is seen on the ground, reaching out for help, as the
gunman hops back into the car's passenger seat and drives off.
Gunfire latest in series of violent incidents at Elkhart, IN store There was a shooting at Saleh's Market on Middlebury Street in Elkhart on Sunday
afternoon. Fortunately, no customers were injured when a bullet entered the side
of the store and shattered the glass to a soda cooler. As of Sunday night there
were no arrests. Customers hit the floor when the bullet broke through the
siding. Precious Williamson was standing 3 feet from where the bullet entered
and said she hit the ground once she saw the glass shatter and soda bottles
Positive Woman Steals Walmart Food, Tries To Infect Employee With Disease in
Dallas An HIV-positive woman tried to steal several frozen dinners
from Walmart earlier this week in Dallas. NY Daily News reports that 25-year-old
Diamond Lawrence allegedly attacked a Walmart employee at the Forest Lane store
"in a bid to give him the virus" in order to get away with $11 worth of frozen
food. Diamond Lawrence made it outside of the store with her stolen dinners
until an employee stopped her. As she was being escorted back inside of the
store, NBC Dallas-Fort Worth reports that Diamond Lawrence "bragged about being
HIV positive." Lawrence even threatened the employee with the disease, according
to police. Police officers were able to confirm that Diamond Lawrence was
wearing a medical wristband at the time that officially identified her as being
HIV positive. The HIV-positive woman attacked the Walmart employee by scratching
his neck. Police believe that Diamond Lawrence was deliberately trying to draw
blood from the employee and expose him to the virus.
Lufkin, TX Police seeking Shoplifting suspect wanted for DVD thefts and
Assaulting Police Officers October 24 of this year, a man stole a
dozen or so DVDs from Sam's Club in Lufkin. Security videos showed that a white
wearing a tan work shirt and a hat was responsible for the theft. One week
later, on Halloween, the suspect again stole DVDs from Sam's Club by concealing
them in his pants. This time, police officers meet the suspect as he exited the
building, told him he was under arrest for theft, and attempted to restrain him
and recover the stolen merchandise. The suspect fought his way free from the
officers, ran to his vehicle, and fled the area. Two officers received cuts and
abrasions during the struggle. Theft wasn't enough for this criminal; he had to
add Robbery (by causing injury during the commission of theft), and Resisting
Arrest to his list of crimes.
Even When It's a Load of Crisco, Cargo Theft Is No Joke The best cargo thieves are expert planners. They are patient and precise and
pull off million-dollar heists without pulling a gun. They strike nearly
anywhere cargo moves - rest stops, parking lots, warehouses. Two weeks ago,
bandits made off with 18 tons of Crisco from a tow lot in St. Petersburg. At
first it was funny. Who needs $100,000 worth of shortening? But the FBI calls
cargo theft a $30 billion a year problem, a sobering economic hit that can
translate to higher retail prices. "Cargo theft is a much bigger issue in
America than anyone really believes," said Marion County sheriff's Detective
Erik Dice, a member of a statewide theft task force. The thieves particularly
like Florida. The state accounted for nearly a quarter of the country's reported
cargo thefts between March and May, according to the Florida Department of
Transportation. Established rings of Cuban nationals move many of the stolen
goods into the Miami area, a port region with ample warehouses and distributors
for storing and selling the merchandise.
and Grab Crooks target Hibbett Sports store in Dekalb, Co, GA Broken
glass: a calling card for smash and grab thieves. Early Monday morning, burglars
left major mess at a Dekalb County sports store. Police say four men used a car
to ram through a security gate at Hibbett Sports on Memorial Drive. They
reportedly grabbed sneakers, shirts, jeans - then sped away. Security
surveillance video may help investigators with a description of this band of
Suspects wanted in North Bibb, GA Stein Mart Robbery
Bibb County Sheriff's Patrol Deputies responded to a burglar alarm early Friday
morning at the Stein Mart Department Store located at 4357 Forsyth Road. Two
males entered the store, grabbed some clothing and fled the store.
FBI seeks to ID suspects wanted in armed robberies in Cleveland, OH
The FBI and local authorities are seeking to identify two suspects wanted in
connection with two robberies. According to the Cleveland division of the FBI,
two men robbed a Dollar General store at 9111 Miles Ave. on Sept. 17, shortly
before 11 a.m. The suspects showed a semi-automatic handgun, and were seen
tapping one employee on the leg with a gun, demanding the store employee to open
Zales Outlet in Commerce, CA an alert sales
associate stops a Grab and Run The male suspect asked to see
the most expensive ring in the case, the associate held the ring as the suspect
made a failed attempt to grab the ring and run.
Kay Jewelers in the Galleria Mall, Houston
Texas Two subjects entered the store pretending to shop. While the subjects were alone
at the case, they pressed on the glass case door forcing it to break and then
pried it open at which point they managed to gain entry and steal one ring
valued at $3,999.
Robberies and Burglaries
CVS - San Antonio, TX - Armed Robbery
CVS - New Bedford, MA - Robbery
CVS - Broken Arrow, OK - Robbery
Dollar General - Gadsden, AL - Armed Robbery
Dollar General - Lanesborough, MA - Armed Robbery
Dollar General - Waterloo, IA - Armed Robbery
Greenhouse Pharmacy - San Francisco, CA - Armed Robbery
Lil Cricket - Spartanburg, SC - Armed Robbery
Olympia Pizza Time - Lacey, WA - Armed Robbery - shot fired
Pizza Time - Lacey, WA - Armed Robbery
Romantix Bookstore - San Diego, CA - Armed Robbery
Thai Mango - Sandy, UT - Burglary - connected to 2 others
The Shyam - Savannah, GA - Armed Robbery - Owner shot and killed
Turkey Hill - Plains Twp., PA - Armed Robbery - 2 juv. Charged
Verizon - Thurmont, MD - Armed Robbery
Walgreens - San Francisco, CA - Armed Robbery
5 Points - Myrtle Beach, SC - Armed Robbery
7-Eleven - Salt Lake City - Armed Robbery - Clerk killed
7-Eleven - Bronx, NY - Armed Robbery
7-Eleven - Maple Hts, OH - Armed Robbery
Turtle is a new all-in-one security sensor with multiple applications.
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Turtle can also be connected to a variety of cable styles to secure display
Turtle sounds tamper alarm as well as EAS gate alarm.
White Paper: Offender, Shopper & Employee Study on ILP's New "Turtle"
The Loss Prevention Research Council (LPRC) conducted a series of
in-person survey interviews in the Gainesville, FL. Big Box retailer StoreLab
in order to understand the impact of the Turtle on associates, shoppers and
This research focused on the Turtle’s impact on protecting DEWALT Power Drills,
one of the Big Box retailer’s high-loss products.
|100% of interviewed associates agreed that the
Turtle is effective in deterring theft.
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strongly agree that it is not disruptive to their daily duties.
|85% of the offenders said they would not steal
the product if it was protected by the Turtle.
|Over 90% of shoplifters noticed the Turtle and
all of them understood the purpose of the Turtle.
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Build up, don't tear down
Before You Respond to that Email, Pause Someone sends you an email,
and you're not sure how to respond to it. This email could be about a complex
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along with. Take time and pause before you reply, and think of what you want
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In this market, being flexible and open minded about any and all
opportunities is critical if one expects to get back in quickly. The age old
question of 'why did you take that step back in your career' will diminish in
the future. It may even be perceived as a positive. That you were able to
understand the market, accept a lesser position, stay in the game, and get back
in quickly. As opposed to riding it out a year or so and being forced to take
that lesser position. There's a lot to say about the individual who just wants
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