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Top Industry News
Crime's Poster Child
Credit Card Fraud Helped Finance 9/11 Attacks
Ringleader Tied to 9-11 Attacks
Madrid: Spanish Police Bust 19 Member Fraud Ring
Led by Algerian Who Helped Finance 9/11 Attacks
Spanish police say they have busted a crime ring that cloned credit cards and
was headed by a man who had previously been found guilty of helping finance
the September 11th attacks in 2001.
Police said Saturday they have arrested 19 people, including a 49-year-old
Algerian man who had served a prison sentence in Spain for
using cloned credit cards to help fund the 2001 attacks in the U.S.
Police would not reveal the name of the individual.
All 19 suspected members of the ring were arrested in Madrid.
Spain’s National Police said the group created fake credit cards by skimming and
cloning them, and were responsible for up to 5 million euros ($5.68M U.S.) in
fraudulent use of the cards at commercial establishments and ATMs.
dramatic video shows police entering a building and breaking down the
door in a raid on the Madrid operation. The video protects the identity of a man
handcuffed and taken into custody during the raid, while showing boxes of credit
cards, passports and other equipment on display.
The Algerian ring leader was convicted of helping to finance the 2001 attacks.
At least 18 people were found guilty in 2005 during trials in Spain, where they
were accused of meeting with Egyptian Mohamed Atta – the lead hijacker in the
airplane attacks on the U.S. – and Ramzi bin al-Shibh of Yemen, along with other
suspected members of the Al Qaeda terrorist organization. breitbart.com
dead after Amazon warehouse wall collapse, fire chief says
Two people are dead after a wall collapsed late Friday at an Amazon warehouse
in Baltimore, the city's fire chief said. Earlier, one person was reported
dead and one was missing. The missing person was found under heavy debris by the
Baltimore City Fire Department early Saturday morning, Fire Chief Roman Clark
It is unclear if the incident is related to the severe weather that hit the
city, but Clark said the area was getting strong winds and rain at the time.
Controlling Public Information after Mass Shootings
Americans want to know everything about such a horrific incident – why it
happened and exactly how police responded. However, the public’s thirst for
knowledge may have a detrimental effect on public safety going forward. While
the media certainly has an obligation to report news to the public, certain
facts should not be released to media sources, including the tactics and weapons
used in a mass assault.
it comes to trying to stop these horrendous acts of violence, it is in the best
interests of the general public and public safety agencies to not publish such
information to deter potential copycats. It doesn’t take rocket science
to realize that anyone intent on committing a serious act of violence will
research how previous attacks were carried out. Knowing the specific types of
weapons used gives insight to those who may be contemplating carrying out a
similar incident about what worked well for the last active shooter.
Most law enforcement agencies will explain that they do not release pertinent
information about a crime while their investigation is ongoing. However, certain
aspects about how an active shooter incident unfolded should not even be
remotely discussed with the general public. It is information that the public
does not need to know.
With the growing number of active shooter incidents, it is in the public’s best
interest for law enforcement and, indeed, the media to withhold such
information. Instead, the news media should focus on the lives that were lost.
When individuals contemplating committing such crimes have no knowledge of a
shooter’s arsenal or police tactics, law enforcement has the upper hand in
managing these situations and the general public will remain safer.
Google Walkout Protesters Numbered 20,000 Workers
in 50 Offices Worldwide
CEO Sundar Pichai meeting with his team Monday about addressing their demands
According to its organizers, a protest
put together over the last week pulled together 20,000 workers in 50 Google
offices around the world.
They Have Prison Sing-A-Longs
Biggest 5 Year Internal Fraud Case in History of Retail
Pilot Flying J Entire Sales Team Ripping Off Truckers $50M in Rebates
Update: No Christmas break from prison for Ring Leader Hazelwood, ex-Pilot
Flying J president
Former Pilot Flying J president and ring leader Mark Hazelwood was sentenced
to more than 12 years in prison and fined $750,000.
Open your presents, sing "Silent Night" — but do it
from behind bars.
That's the message a federal judge laid down last week
when he denied former Pilot Flying J president Mark Hazelwood's
plea to skip reporting to federal prison for a fraud sentence until
after Christmas — and New Year's, too.
What's next? U.S. District Judge Curtis Collier asked. Valentine's
The ruling means Hazelwood, 59, will report Nov. 26 to begin serving a
12-and-a-half year sentence for cheating trucking customers out of millions of
dollars at the diesel pump. A federal jury
convicted him in February of wire fraud, witness tampering and conspiracy to
commit wire fraud.
Pilot staffers kept two sets of books, bragged about the fraud in emails
and talked openly about the scheme at sales meetings — in front of an undercover
informant wearing a wire for the FBI.
Seventeen former Pilot Flying J staffers pleaded guilty in the case and
await sentencing. Two others received immunity.
Pilot Flying J’s board paid a $92 million criminal penalty, along with an
additional $85 million to resolve trucking customers' claims.
Editor's Note: Hazelwood tried everything in the book to get out of
this or keep delaying his jail time. From hiring a very popular local attorney
to defend him to once convicted firing him for 'cause' which wasn't accepted by
the courts. Then hiring a big NYC law firm to reduce his jail time even after
the federal judge an African American heard Hazelwood's racist taped tirade on
tape during a sales team meeting making fun of Haslam's Cleveland Browns. The
bottom line here is that this is the biggest coordinated entire sales team
internal fraud committed against customers we've ever heard of or reported on
and Haslam walks away scot free even though Pilot paid $93M in fines and
admitted criminal wrongdoing.
Facial recognition to grow by more than 26%
Technological advancements in facial recognition biometrics, more mobile devices
equipped with cameras and the rising popularity of media cloud services are
among the drivers that will push the image recognition market to $86 billion in
annual revenue by 2025, according to a new report from Allied Market Research
The report, which focuses on various aspects of the Image Recognition Market
from 2018 to 2025, says the market generated $17.91 billion in 2017, and will
grow at a 21.8 percent CAGR.
While object detection is the largest technology segment, with 33 percent in
2017, facial recognition is forecasted to have the highest growth rate, with a
26.1 percent CAGR, with both law-enforcement and non-law enforcement
applications increasing. The non-contact process and easy deployment of facial
recognition makes it widely preferred over other biometric modalities, Allied
A 2017 report from Technavio suggested the global facial recognition market will
grow by 23 percent from 2017 to 2021
North America contributed nearly half of the global market’s revenue in 2017,
but the Asia-Pacific region will have the highest growth, at a CAGR of 25.4
percent, due to anti-terrorism and e-governance projects.
NRF's President & CEO Matt Shay
These Three Factors Will Shape Retail’s Future
“If you can’t measure it, you can’t improve it”
As this evolution continues, many experts are now questioning the value of
long-standing metrics like same-store sales and wondering how the new retail
industry can be measured more accurately.
What data and metrics can retailers provide to give analysts a better picture of
what they’re investing in, what the returns could be and what the overall
landscape looks like? Where will retail penetration and online/in-store parity
settle, and how should retailers be investing as a result?
Measuring a reimagined retail: Companies are turning to new metrics
for the new retail environment. These next-gen metrics recognize that the
holistic shopping experience – whether online, in-store or both – is more
important than any one channel. Comp sales that include digital, market share
and net promoter scores are increasingly seen as painting a
more complete picture than traditional metrics, particularly because they
capture the “halo” effect of in-store and online and reflect an
increasingly channel-agnostic consumer.
new entrants: What does the growing number of new entrants and business
models mean for today’s retail climate? Their diverse paths spoke to the
vibrancy and overall health of today’s retail industry, which features an
unprecedented variety of business models and approaches.
Evaluating effective investments: Retailers are seeing investments made
five and even 10 years ago begin to pay off, particularly those in technology,
omnichannel capabilities and digital. Now, companies are turning to the next
wave of investments, including those in advanced data and analytics, artificial
intelligence and product curation. The goal is to better understand the customer
and deliver the products and experiences they want, laying the foundation for
success over the next 10 years. linkedin.com
“People are scared right now,”
Mail Bombs & Other Threats Have Wealthy Cranking Up Security
Specific threats and a general sense of anxiety, security experts say, are
causing more people to seek the services of private security firms; some are
hiring bodyguards and drivers trained to protect them in case of peril.
At Pinkerton, a private security and detective agency founded in 1850,
requests for executive security have increased 20 to 30 percent annually over
the last five years, said its vice chairman, Tim Williams. And people are
looking for safeguards in all areas of their lives that pose risks, experts say,
including information technology and social media.
According to Mr. Williams, a trained driver can cost from $2,000 to $10,000 a
day, which may include an armored car, countersurveillance and armed guards. A
full-time bodyguard from a well-established firm costs between $150,000 and
$300,000 per year, said other industry executives.
Corporations, too, are more willing to foot the bill for prominent figures,
especially those considered to be potential targets in today’s hyperpartisan
political environment. In 2017, Facebook spent $7.3 million to protect its chief
executive, Mark Zuckerberg, which included security at his homes, access to
private airplanes and protection while traveling,
according to news reports. And this year,
the company reported it would pay him an additional $10 million for
“As world events get more traumatic,” he said, “reality is going to meet
perception, and you are going to see even more people hiring security.”
Law enforcement faces dilemma in assessing online
Among more than 550 police departments across the country surveyed several years
ago by the International Association of Chiefs of Police, about
three-quarters said they regularly searched social media for potential threats.
It’s very time consuming, it’s very staff and resource intensive and you have
humans involved in the process so there is the potential that law enforcement
can miss something,” Cook said, adding that departments can’t rely on social
media alone. The community needs to be involved to report any suspicious
“Everyone has to be our extra eyes and ears out there,” he said.
Social media rants did not affect their ability to buy guns. When purchasing a
firearm, criminal background checks only look for any records showing a criminal
past or mental health problems that led to an involuntary commitment.
There have been some changes, however, to make it easier to alert authorities to
warning signs. “Red flag” laws have been enacted in 13 states in the past
couple of years, allowing relatives or law enforcement with concerns about a
person’s mental health to go to court and seek to have firearms removed at least
AmazonGo's retail productivity:
Sales at $2700/sq ft & 50 inventory turns/year
Behind Only #1 Apple Stores
Amazon has designed a store that maximizes customer throughput and sales to
produce exceptional results. In fact, AmazonGo stores produce more sales per
square foot than virtually any other retailer except Apple and a few other
Based on our colleague’s observations of the Seattle store, we estimate the
annual sales per square foot of the selling area was $2,700, even in the
early days of operation. As impressive as this number is, it’s likely to go
● More customers become aware of the convenience of shopping these stores
● Amazon finds ways to drive even more sales from the modest footprint
AmazonGo also outperforms on inventory turns. Based on the same observations
mentioned above, we estimate that the Seatle AmazonGo store is generating about
50 inventory turns per year – 4 to 5 times what’s typical in other retail
operations. Expect inventory turns to increase also as more customers shop the
Since there’s nothing similar operating at the same level in the US, Amazon is
now free to roll these stores out with no direct competition – and that’s
exactly what Amazon looks for and needs to continue to drive the very rapid
growth of their enterprise.
3 cities in 'late-stage' talks to win Amazon HQ2:
NYC - Dallas - Crystal City, Va.
Amazon has reportedly advanced to "late-stage talks" with three finalist cities
- New York, Dallas and Crystal City in Arlington County, VA - for its planned
second headquarters (HQ2), according to The Wall Street Journal, The Washington
Post and others.
Transgender Applebee's Employee Gets $100k From
Franchisee - Sex Discrimination & Retaliation
Update: It Wasn't JCP VP Job Posted Last Week
- They're Rumored to be Paying $250k to $300K BTW
Dollar General Looking For Urban Stores - Wow -
New Look - New Approach
New Toys R Us Owners to Open 600 Holiday Pop Ups
in Kroger Stores
Destination Maternity closing up to 67 stores
while boosting online sales
Lowe's to shut 51 underperforming stores in the US and Canada
Amazon opens another 4-star store in Berkeley, California
Alibaba September Quarter revenue up 54%, hits $12,398 million
● core commerce increased 56% year-over-year to US $10,553 million.
● cloud computing increased 90% year-over-year to US $825 million.
● digital media and entertainment increased 24% year-over-year to
US $865 million.
● innovation initiatives and others increased 20% year-over-year to
US $155 million.
Shake Shack Q3 comp's down 0.7%, total sales up 26.5%
Last week's #1 article --
72 Retailers Closed for Thanksgiving -
Here's the Official List
VOTE RETAIL on Election Day
elections matter a great deal – especially to retail. When you vote
on Election Day, remember to think retail when choosing your
Know the Candidates. See which candidates are on the ballot
in your area and learn which incumbents have been
recognized by NRF for their support of the retail industry.
Know the Issues. Learn more about retail's
issues and educate yourself on which candidates most closely
align with NRF's policy agenda focused on jobs, innovation and
Your voice matters.
RETAIL on Tuesday, November 6.
All the News - One Place - One Source - One
The D&D Daily respects your time
and doesn't filter retail's reality
Spotlight on Stanley Security
Here's a Wake-Up Call For Boards - Sr. Retail Executives -
U.S. Senator Introduces Bill With Hefty Fines & 20-Yr
For Executives Who Violate Privacy & Cybersecurity Standards
A senior Democratic U.S. senator on Thursday unveiled draft legislation that
would allow hefty fines and as much as 20-year prison terms for executives who
violate privacy and cybersecurity standards.
Senator Ron Wyden released a draft of legislation that would grant the
Federal Trade Commission authority to write privacy regulations. The measure
would also allow maximum fines of 4 percent of revenue - matching European
rules adopted earlier this year.
“It’s time for some sunshine on this shadowy network of information sharing,”
Wyden said in a statement. “My bill creates radical transparency for consumers,
gives them new tools to control their information and backs it up with tough
Data privacy has become an increasingly important issue since massive breaches
compromised the personal information of millions of U.S. internet and social
media users, as well as breaches involving large retailers and credit
reporting agency Equifax Inc.
Wyden would also create a national “Do Not Track” system to stop companies from
tracking internet users by sharing or selling data and targeting advertisements
based on their personal information. The bill would also subject senior
executives at companies with privacy violations to fines of $5 million or more.
Facebook Inc., the world’s largest social media network, said earlier this year
that the personal information of about 70 million U.S. users was improperly
shared with political consultancy Cambridge Analytica. It said last month that
cyber attackers stole data from 29 million Facebook accounts using an automated
program that moved from one friend to the next.
In September, Amazon, Alphabet (Google), Apple, AT&T, Charter Communications and
Twitter Inc all told senators they would back new federal privacy regulations.
The Trump administration is also seeking comments on how to set nationwide
data privacy rules.
Breaking EU privacy laws can result in fines of up to 4 percent of global
revenue or 20 million euros ($22.8 million), whichever is higher, as opposed to
a few hundred thousand euros.
In Case You Missed It Friday
Have Canadian Stores?
Canada's Mandatory Breach Notification Rules Now
Since 2001, Canada's PIPEDA privacy law has applied to private sector
organizations. "The act ... sets out rules that organizations must follow when
collecting, using or disclosing personal information in the course of their
commercial activities," according to a Canadian government overview. "The Office
of the Privacy Commissioner (OPC) enforces PIPEDA by overseeing whether
organizations are complying with the act's obligations."
Over the last three years, however, Parliament has been tweaking PIPEDA to add
mandatory breach notification (see:
Preparing for PIPEDA).
Ahead of the new PIPEDA rules going into effect, the
OPC on Monday released
final guidance on the new PIPEDA rules as well as a
new form for reporting breaches.
Organizations must keep a report of all breaches, but only need to report
breaches "that pose a real risk of significant harm (legal definition below),
and to keep records of all breaches of security safeguards," the OPC says. But
the privacy commissioner can request these reports at businesses at any time.
What is real risk of
significant harm (RROSH)?
Significant harm includes bodily harm, humiliation, damage to reputation
or relationships, loss of employment, business or professional opportunities,
financial loss, identity theft, negative effects on the credit record and damage
to or loss of property.
Factors that are relevant to determining whether a breach of security safeguards
creates a real risk of significant harm include the sensitivity of the
personal information involved in the breach of security safeguards and the
probability the personal information has been/is/will be misused.
The privacy commissioner would be given the power to fine rule breakers up
to $30 million under a private member's bill sponsored by Liberal MP
Nathaniel Erskine-Smith, who is a vice chair of the Commons privacy committee,
CTV News reports.
Editor's Note: Canada takes their privacy laws much more seriously
than the states and almost to an extreme from a U.S. prospective. So much so
that it rippled down into the investigative processes at store level and
significantly impacted all of their Organized Retail Crime efforts and is
why you don't see the ORC Association groups we have here in the States.
In Canada, the protection of Personal Information Privacy had long been a
restriction on Retailers until June of 2015 when Bill S-4 was passed. Without
getting into the pages of information on
Bill S-4 and PIPEDA (Personal Information Protection and Electronic
Documents Act) the restriction pertaining to Retail Loss Prevention prevented
the sharing of any information on a suspect without Law Enforcement being
directly involved in an investigation.
So with this new Breach Notification rule you can expect it to be enforced. The
issue there is that they haven't really funded the program. Just a
thought - Gus Downing
Apple's little iOS is rapidly changing the retail
'We are seeing industry-wide adoption of iOS at thousands of retailers, from
neighborhood boutiques to many of the best-known retailers in the world,' says
Apple CFO Luca Maestri.
With nine of the top 10 global retailers using iOS devices in their business,
it’s clear Apple’s mobile devices are what we expect to find when we go
“Deployment of iOS devices is growing steadily as retailers replace their
traditional point-of-sale systems and use custom iOS apps on iPhones and iPads
to provide highly personalized shopping experiences.”
Retail is no different than any other sector when it comes to the adoption of
new technologies. Enterprise choice schemes are quite naturally prompting
enterprises from SMB’s to corporations to invest in iOS.
Even giant U.S. retailer Walmart is giving augmented reality a try – just this
week it introduced a new AR scanning tool to its iPhone app.
Targeted Cyberattacks Doubling+ over 2017
Security Team's Fighting 30 Successful Security Breaches A Year
Tackling Cybersecurity from the Inside Out
The good news, according to Accenture's
2018 State of Cyber Resilience report, is that organizations are
experiencing far more success in detecting and blocking them.
The study found that organizations that take cyber threats seriously are
managing to prevent 87% of all focused attacks, compared with 70% in
Accenture's 2017 report. However, 13% of such attacks are making their way
through the corporate defenses: organizations deal with an average of 30
successful security breaches per year that result in damage or the loss of
"Only one in eight focused cyberattacks are getting through versus one in
three [the previous year], indicating that organizations are doing a better
job of preventing data from being hacked, stolen, or leaked."
Organizations are performing better at mitigating the impact of cyberattacks,
they still have more work to do. Building investment capacity for wise security
investments must be a priority for those organizations who want to close the gap
on successful attacks even further. For business leaders who continue to
invest in and embrace new technologies, reaching a sustainable level of
cyber resilience could become a reality for many organizations in the next two
to three years. That's an encouraging projection."
There's another bright spot: Security breaches are taking less time to detect,
from months and years to now days and weeks. In the study, an average of 89% of
respondents reported that their internal security spotted attacks within one
month, as opposed to only 32% of IT teams the previous year. According to this
year's survey, just over half (55%) of organizations detected breaches in a
week or less, compared with 10% in last year's report.
Although today's companies are quicker to detect breaches, security teams are
still finding only 64% of them — a number similar to last year's — and using
external help to find the remaining ones. This underscores the importance of
collaborative private/public sector cooperation to stop cyberattacks. When
asked how they unearthed attacks that their security team failed to find,
respondents indicated that more than one-third (38%) were found by white-hat
hackers or a peer or competitor (up from 15% in 2017's report).
Interestingly, law enforcement uncovered a mere 15% of breaches, down
from 32% the previous year.
On average, respondents said their cybersecurity program safeguards only
two-thirds (67%) of their organization. With internal attacks and
accidentally published information are among the top three cyberattacks with the
highest frequency and impact.
Respondents said that cyber-threat analytics and security monitoring (46% each)
are the two capabilities they need the most to plug the holes in their
cybersecurity solutions, but most (83%) acknowledge that other technologies —
such as AI, machine or deep learning, user behavior analytics, and blockchain —
are key to optimally securing the organization.
For companies, fighting back with a data-centric approach based on AI and
machine learning is essential. It's no longer enough to pit your smartest people
against the equally brainy bad guys. In the digital era, cybercriminals are
leveraging the same tools as their targets, so cyber defense needs to catch up.
Instead of treating security as a bothersome cost, the smartest enterprises will
make online security a regular part of doing business and use it to
differentiate themselves from their competitors who are still behind the curve.
Sponsored by The Zellman Group
ECOMMERCE SITES EXPERIENCE INCREASE IN
information as well as other data entered in the payment form of e-commerce and
other service-oriented websites. This technique has been done in the past, and
perhaps being used in small-scale operations, but Symantec said it saw an
“uptick” of attacks since the data breach of high-profile companies such as the
British Airways, Feedify, Newegg, and Ticketmaster.
As soon as customers click “submit” after providing necessary information, the
information redirecting it to the attackers’ server.
From the research Symantec did to gain insights of what businesses were
potential targets, it examined “1,000 instances blocked by Symantec over a
three-day period from Sept. 18 to 20, where it found out that 57 individual
websites were affected.
The sites are online retail sites that range from small niche sites to larger
Increased CNP transactions still provide
fraudulent opportunities, report says
A joint report of
Fiserv has found
that growth in the card payments market and increased CNP transactions continue
to provide fraudsters with opportunities.
2018 Global Fraud Trend Analysis and Review report examines global payment
and fraud trends across the world, analyzes contributing factors behind shifting
card fraud patterns, and identifies various fraud management solutions available
CMSPI and MAG conducted a survey of US and Europe-based retail merchants with
questions regarding CNP fraud mitigation measures and card-present (CP) fraud.
Of merchants who were exposed to CNP fraud, 81% stated they used in-house
risk-based anti-fraud measures, and 76% said they used external measures to
protect against CNP fraud, often as supplementary measures. Merchants exposed to
CP fraud were asked what was their most important consideration when choosing an
EMV authentication method, and five recurring responses were identified: cost,
risk, customer experience, speed, and complexity.
Cyber Monday on pace for big sales jump
Cyber Monday is on pace to set a new record as the largest and fastest-growing
online shopping day of the year with $7.7 billion in sales, a 17.6% increase
year-over-year. Online sales between 7 p.m. and 10 p.m. PST on Cyber Monday are
expected to drive more revenue than an average full day in 2018. Conversions
will hit the highest rate of the year (7.3%) during these hours.
65% of shoppers say retailers should respond to
customers' online reviews
Amazon drops free shipping minimum, heating up fierce holiday competition
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
All three were arrested Wednesday while they were waiting in a parking lot at
Pier 1 Imports at 5800 Beckley Road for people they thought wanted to buy the
stolen items. Police said Thrasher and Jenna Taylor had both advertised on
Facebook marketplace the sale of two electric scooters; one for $130 and the
other for $180. But officers said both scooters, valued at a total of $529, were
stolen about 3:18 p.m. Tuesday from the Meijer Inc. store at 2191 W. Columbia
Ave. Police seized the scooters and clothing they said was stolen from the
Battle Creek store as well as two television sets taken from the Meijer Inc.,
store at 6405 B Drive N., in Emmett Township. Police also seized a crossbow,
arrow heads, hunting knife, and other hunting items and additional merchandise
police believe were taken from Portage and Sturgis stores.
Lakeview, IL: Professional Burglary Crew hit Sprint store Inventory Room
A seemingly professional burglary crew that tore through the walls of two
Lakeview businesses to access the inventory storage room of a cellular store
early Thursday escaped with a “significant” amount of electronics, according to
Chicago police and sources. The burglars entered a shop two doors north of the
Sprint store at 2850 North Broadway and then began tearing their way through the
business’ south wall. They then climbed through the hole and tore through
another wall to access the phone store’s storage area.
Victor, NY: Woman charged with theft of $6,000 in goods from Macy’s and Sephora
in the Eastview Mall
to the Ontario County Sheriff’s Office, Jasmine Kirksey of Buffalo was arrested
on an arrest warrant for third degree grand larceny when she allegedly stole
over $3,000 worth of merchandise from the Macy’s at Eastview Mall on September
24. Kirksey was additionally charged with a second count of third degree grand
larceny when she stole over $3,000 worth of merchandise from Sephora store at
Eastview Mall on October 4. Kirksey is scheduled to return to Victor Town Court
at a later date to answer the charges.
Niles, IL: JC Penney reports $2,300 Grab & Run at Golf Mill Center
A pair of women or girls stole $2,345 worth of Nike-branded merchandise from the
Golf Mill Center JC Penney in the form of 15 pairs of leggings, 10 jackets, and
eight hooded sweatshirts before fleeing out to the Milwaukee Avenue side of the
Bronx, NY: Robbers armed with guns and Pepper Spray steal over 100 cellphones
Police are looking for the two men who allegedly pepper sprayed store employees
during a robbery in the Bronx. On Nov. 1, police said two men entered a store on
2460 Grand Concourse and approached two employees. One of the alleged thieves
displaced a firearm and demanded store merchandise while the second man pepper
sprayed one employee. They took about 113 cellphones and fled on foot, according
Conneaut Lake, PA: State prison time expected for $12,000 cash, lottery ticket
theft by C-Store employee
Justin T. Foister, 22, of 9874 Gehrton Road, will be sentenced on Jan. 7 after
pleading guilty Thursday before Crawford County Court of Common Pleas President
Judge Anthony Vardaro to a felony count of theft by unlawful taking. Foister was
charged by Conneaut Lake Regional Police Department in June with stealing
$11,784 worth of Pennsylvania Lottery tickets and money from the Lakeside
Stop-n-Go store in Sadsbury Township. Foister was an employee of the store who
took the lottery tickets and money between Feb. 11 and May 8, according to court
Pensacola, FL: Police catch two shoplifting suspects stealing from Belk
According to report, once Johnson entered the woman’s dressing room, 20-year-old
Cheyann Hall waited outside. The report states, a short time later Johnson
emerged from the dressing room wearing the back pack with unpaid merchandise
placed inside and a hooded jacket that he had not paid for. The arrest report
states, the total amount of merchandise that Hall and Johnson shoplifted from
Belk came to $381.89.
Sydney, Australia: Second Alleged Baby Formula gang member charged; $250,000 of
A second alleged member of a Sydney baby formula gang has been charged. The man,
35, was arrested at a Dundas Valley home on Monday as part of a police
investigation into the theft and distribution of $250,000 worth of baby formula,
vitamins, Manuka honey and other goods. He was later charged offences including
with larceny and theft. Police allege he stole baby formula from a Carlingford
supermarket that was later sent overseas. The gang's alleged ringleader, a
48-year-old woman, had at least 12 people under her wing sourcing items, which
are all highly sought after in China. She was arrested in late August, when a
police raid of two Carlingford homes uncovered $215,000 in cash and 4000 tins of
Fontana, CA: Cops Nab Alleged Pallet Thieves; 1400 pallets and a tractor trailer
Kennewick, WA: Walmart shoplifters took off in car with Oregon plates
Broome County, NY: Shoplifters could face stiffer charges in Broome County
retail theft crackdown
Submit your ORC
Visit the ORC Resource Center
Retail Crime News
Shootings, Stabbings & Deaths
Albuquerque, NM: Deputies say Walmart receipt an store video led them to murder
A Walmart receipt led investigators to a couple accused of murder.
Deputies found Mark Pena's body in a ditch in the South Valley last week. They
say his car had been abandoned in the southeast. Deputies found the receipt
while searching the car and watched the store's surveillance video. On it, they
saw Rose Montano driving Pena's car. Investigators say she and her boyfriend,
Tommy Rodriguez, shot and stabbed Pena over drugs, dumped his body, and planned
to take off to Mexico.
Houston, TX: C-Store clerk shot and killed
Police say the shooting happened around 8 p.m. at Sunny's Food Store on
South Dairy Ashford. Witnesses told police three men entered the store and
demanded money from the clerk. The men then shot the clerk multiple times. The
suspects were then seen running from the store. Authorities currently have no
descriptions of the suspects.
Stamford, CT: Women charged after Store Clerk stabbed over Refund
Police said the fight occurred when the clerk refused to give a refund to
Davette Wash for an item she had recently purchased at AA Grocery on Greenwich
Avenue. Wash became violent and knocked items around the store, forcing the
62-year-old clerk to try to defend himself with a bat. Another woman, Yeverette
Dixon, 28, then came into the store to try to separate the two and take the
baseball bat from the clerk. Wash grabbed cash and two credit card’s from the
clerk’s pocket and slashed his right palm with her knife before fleeing the
store with Dixon, police said.
Pittsburgh, PA: 23-year-old victim identified after late-night shooting in
Pittsburgh's Knoxville neighborhood at Uni-Mart
The victim was reportedly shot in the chest around 10:30 p.m. Friday on
Brownsville Road near McKinley Street. Police said they found Loughlin lying on
the pavement of the Uni-Mart parking lot. They believe he was standing outside a
vehicle when someone came out of the store and shot him.
San Jacinto County, TX: Man shot by police after failed Dollar General robbery
Just before closing time, three men walked in and held up the chain
store's Cleveland-area location, according to the San Jacinto County Sheriff's
Office. But law enforcement had been tipped off in advance about the possibility
of a robbery and were already in the area around 8:45 p.m. when the call went
out, according to authorities. Multiple sheriff's deputies and a state trooper
rushed to the dollar store's location. "They intercepted these robbers as they
came out," sheriff's office Capt. Joe Schultea told reporters at the scene. All
three suspects were armed, and at least one allegedly pointed a gun at police.
Bibb County, GA: McDonald's Armed Robber accidentally shot himself
Saturday night at about 11 p.m. a man wearing a wig entered the
restaurant on Gray Highway and asked for the manager. He brandished a handgun
and told the manager to take him to the back office and open the safe. The
manager complied, but while in the office the manager and another employee ran
to the front of the store. They heard a gunshot, then saw the robber flee out of
A short time later, witnesses reported hearing a man screaming for help, and the
man was found wearing only his boxers. He was lying near a wig, several articles
of clothing and money, all connected to the robbery. The suspect, Donte Sherrod
Grayer, 26, of Macon, was shot in the left thigh and evidence showed he
accidentally shot himself during the robbery.
Brooklyn, NY: Dad, 27, shot outside club after defending waitress from
harassment "always gave a helping hand," family says
Waco, TX: 2 injured in C-Store shooting, gunman at large
Colorado Springs, CO: Shooting under investigation at a store in southeast
Robberies, Incidents &
Mount Pleasant, SC: Armed Robbery at a Harris Teeter pharmacyMount Pleasant Police are responded to reports of a armed robbery at a
grocery store Sunday afternoon. The incident occurred at the Harris Teeter
grocery store, located at 1981 Riviera Dr in the Seaside Farms shopping center,
according to Charleston County Consolidated Dispatch. The incident took place in
the pharmacy of the store, according to a spokesperson for Harris Teeter.
Identity Theft Ring Busted in Nashville, TN
Two Georgia men busted stealing mail making fake ID's and obtaining multiple
credit cards in the name of unsuspecting victims. When police searched Wright,
he had 17 credit cards in his pocket. He admitted to police that he didn’t know
any of the people whose names were on the credit cards. Investigators said when
they searched Wilder and Wright's room, they found a bag with shredded fake
licenses. Police say the IDs have many names but all of them had Stephen
Wilder's photo. Detectives told News 2 they are currently contacting victims;
their banks and this case could go federal.
New Lenox, IL: New Lenox Police and Walmart build case again ID Thief
Police have apprehended a 28-year-old New Lenox man suspected of using a
stolen credit card to do some illegal shopping at the Walmart store in New
Lenox. Raymond Arnold was captured late last week by Will County Sheriff's
deputies on an outstanding bench warrant seeking his felony arrest.
Westport, CT: Cleaning Crew caught stealing $8900 of merchandise from AT&T store
Iowa Park, TX: Lowe’s Armed Robber sentenced to 25 years for December 2017
incidentAn Iowa Park man who police said pulled a large hunting knife on a store
employee and customers trying to stop him after a robbery has been sentenced to
prison. Andrew Raymond Lunsford, 33, was sentenced to 25 years in prison and
also two years in state jail for a drug charge. In December 2017, police were
called to Lowe's on Kell Boulevard about a theft in progress where an employee
and some customers had chased a man stealing power tools. When officers arrived,
they found the suspect surrounded by several people in the parking lot of Aldi's
grocery next door. The witnesses told police when they found him he had a large
knife out, trying to cut off the audible anti-theft devices which were going
off. The witnesses then tackled Lunsford and took his knife.
Broken Arrow, OK: Sherwin- Williams Arson Suspect sentenced to 5 years
An inventory of the contents revealed that several items, including
ladders and paint sprayers, had been stolen from the store sometime before the
fire was started. It was later discovered that several items were pawned by
Matthew Evan Smith within days of the blaze.
Florence, AL: Man denied parole in 2011 C-Store Armed Robbery case
Lauderdale County District Attorney Chris Connolly said Shawn Lee Russum,
28, 209 Ironside St., Florence, will not be eligible to apply for early release
until 2021. In a letter opposing the early release, Connolly pointed out that
Russum had several disciplinarians against him since he has been in jail.
Abilene, TX: 2nd suspect arrested in string of 7 convenience store
Queens, NY: Man Sentenced to 30 Months for Smuggling Counterfeit Apparel
into the US from China
Robberies and Burglaries
Scarsdale Security Systems
AT&T Saint Joseph, MI
Boost Mobile –
Montgomery County, TX – Burglary
C-Store – Harlingen,
TX – Robbery
C-Store – Waco, TX –
C-Store – Council
Bluffs, IA – Robbery
C-Store – Porterville,
CA – Armed Robbery
C-Store – Columbus, GA
– Armed Robbery
Cellphone – Bronx, NY
– Armed Robbery
Cellphone – Lakeview,
IL – Burglary
CVS – Lincoln, NE –
Dollar General –
Cincinnati, OH – Armed Robbery
Dollar General – San
Jacinto County, TX – Armed Robbery
Family Dollar – Erie,
PA – Armed Robbery
Gas Station – Nile, IL
– Armed Robbery
Grocery – Mount
Pleasant, SC – Armed Robbery
Grocery – West
Chester, PA – Armed Robbery
Grocery – Holbrook, NY
Jewelry – Chico, CA -
Jewelry – Washington,
IA – Robbery
Liquor Store – Shawnee
County, KS – Armed Robbery
McDonalds – Bibb
County, GA – Armed Robbery
Blackfoot, ID – Robbery
McDonald’s – Bexar
County, TX – Armed Robbery
7-Eleven – Vancouver,
WA – Armed Robbery
7-Eleven – Manteca, CA
– Armed Robbery
Home of the Industry's
On the Move
Rene Gonzalez named Area Loss Prevention Manager for Ross Stores
Michelle Ramirez named Regional Asset Protection Manager for BJ's
Michael Fotrune, CFI named Asset Protection Manager for JC Penney
Ralph Johnson named Loss Prevention Associate for Burlington Stores
Bohm named Business Development Manager for ZKTeco USA
Scott will be focusing on the development & promotion of
ZKTeco entrance control
products which currently is comprised of walkthrough metal detectors,
turnstiles, and x-ray baggage scanners. Scott comes to ZKTeco USA with over 25
years of Loss Prevention managerial experience while employed with some of the
largest nation-wide retailers in the USA. Congratulations, Scott!
Neal Katz named Central Regional
Sales Manager for ZKTeco USA
Neal has over 25 years’ experience in biometric technology and a proven track
record in business development & entrepreneurship. He’ll be supported by a team
of 10+ ZKTeco manufacturers
reps in his region. Congratulations, Neal!
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Featured Job Spotlights
ADT Cyber Security is searching for a Senior level security practioner/manager
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Divisional Loss Prevention Director
Provides strategic loss prevention management for a division of 2,000+
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• Goodwill Southeast Georgia -
Director Asset Protection, Savannah, GA
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Director, Safety and Security, Perris, CA
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Director, Safety and Security, Irvine, CA
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Director, Loss Prevention, Halifax, NS,
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Senior Manager, Global Programs and Governance,
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Sr Director of Enterprise Security,
Palm Beach County, FL
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VP Loss Prevention, Memphis, TN
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Vice President Asset Protection,
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Director of Safety,
Culver City, CA
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Director, Safety Supply Chain Services, Ann
• Conn's Home Plus -
Director of LP, Inventory Control & Fraud,
• Netflix -
Director of Data Privacy and Security, Legal
- Los Angeles, CA
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Director of Asset Protection, Salisbury, NC
• Ahold Delhaize USA -
Manager | Corporate Investigations - Retail Business
Service, Salisbury, NC
LP Operations Manager,
East Brunswick, NJ
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Director of Safety, California
- Northern New Jersey
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Avoid These Common Traps When Giving and
One of the more difficult aspects of leading your team, giving and getting
feedback is also one of the best ways to form better relationships with your
team and helps develop their performance and skills. There are good and bad ways
to give and receive feedback, so avoid these pitfalls.
A Better Way to Give Feedback
Whether you're giving feedback to your team, or just telling yourself what you
could do better, remembering that the most effective feedback involves two-way
communication helps make sure you keep your conversation focused and impactful.
Here's what you can do.
Open floor discussion
Last week's #1 articles --
How to Write a Cover Letter that Stands Out from
The average number of applicants to a job is about 59, which means your cover
letter needs to stand out. One that hooks the reader immediately, telling your
story and focusing only on three of your attributes can help push you to the top
of the stack!
Make it personal
6 Signs That Clearly Prove You Are Meant to Lead
According to new research from a survey done by Randstad US, great leadership
makes all the difference. 58% of workers said they'd stay at jobs with lower
salaries if that meant working for a great boss. Here's how to know if you're
truly meant to be a great leader!
Drive a culture of learning
Tip of the Day
by Vector Security Networks
A lot of articles talk about "How to impress your boss" and give you tips on how
to accomplish this. But at the end of the day, it's all about supporting them,
helping them reach their objectives, and not trying to merely impress them.
Impressing a person is great, but usually short lived. Supporting and helping
them reach their goals requires a long-term effort that, at times can truly test
your resolve and stamina.
The thought has always been that if your boss gets promoted, then you might as
well -- as long as you are the one helping them get ahead.
Just a Thought,
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