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November 18, 2013

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News Brief
Sponsored by WG Security Products, Inc.
Jay Z says he'll continue Barneys collaboration
Jay Z announced Friday he'll move forward with a planned collaboration with Barneys New York despite recent allegations of racial profiling at the luxury store, an ongoing investigation into the claims and public pressure that he back out of the deal. Jay Z now says he'll help lead the store's review of its policies and will take this into my own hands with full power to recommend, review and revise policies and guidelines moving forward. He said 100% of the proceeds from his collection will go towards his charitable foundation and Barney's has guaranteed raising a minimum of $1M to be donated as well. Last month, two black customers separately accused the luxury store of racial profiling after they said they lawfully purchased expensive items but were detained by police on suspicion of credit card fraud. An investigation by the state attorney general's office is "ongoing and active," a spokeswoman said Friday. "Barneys New York has zero tolerance for any form of discrimination," the statement said. "As we have stated all along, if we learn any procedures or practices are not consistent with our zero-tolerance policy, we will immediately take corrective action including terminating those employees responsible." (Source bradenton.com)

Barney's up's their Jay Z Collection donation from 25% to 100% of all sales to Z's Foundation  Now both he and Barney's are donating 100% of all sales to Jay Z's Shawn Carter foundation announced Friday. Barney's initially was giving 25% and now are giving all of the sales to Z's foundation to provide educational opportunities to young people facing socioeconomic hardship. He said that his team has been privy to the status of the Barneys third party consultant investigation and has also contacted the New York State Attorney General's office for the status of their investigation into both Barneys and Macy's. "These findings are not yet available," he said. "Moving forward, Mr. Carter's leadership in this process will further strengthen the industry's ability to ensure that anyone who walks into a retail establishment is treated equally and with respect," said Barneys. "We welcome Mr. Carter's input and recommendations to our future policies and guidelines." (Source wwd.com)

NYPD's Stop and Frisk - Retailers caught in the backwash  As reported in the Daily when news reports first appeared and supported by this article, Barney's claims no Barney's employees were involved in the detention of the Trayon Christian, the male who was stopped by NYPD after buying an expensive purse with a debit card at Barney's a few blocks away from the store. Similarly "Macy's has said none of its employees were involved in HBO's actor Rob Brown's detention and questioning. On Friday, Barneys also said its own investigation has determined none of its employees were involved in stopping Christian or Philips." Editors note: So who's responsible for making the stops? With identity theft running rampant and NYPD's stop and frisk policy stopping 2,000 people a day, is this a case of the NYPD's over zealous policy and actions? Regardless, the retailers are feeling the blunt of it. What's of interesting note is that the stop and frisk policy has been under court scrutiny for some time and even this past week a judge was removed from any cases having to do with the actual policy itself due to possible miss-conduct. At the end of the day - this policy which was hailed initially as the tool to clean up NYC streets, all under the banner of a zero-tolerance mandate, has now become the retailers albatross. It was bound to happen sooner or later. Because whenever the pendulum swings too far we're going to have victims. (Source bradenton.com)

Retailers on Alert in Paris After Gun Attacks
Paris police visited retailers on the Champs Elysées today and warned store managers to be cautious after a gunman staged several attacks in Paris, Edouard Lefebvre, general deputy for the Comité Champs Elysées, told WWD. A manhunt is under way in the French capital after the gunman attacked the offices of the newspaper Liberation and opened fire outside the Société Générale bank earlier today. According to reports, the perpetrator hijacked a car and forced the driver to take him to the Champs Elysées, one of the most popular shopping streets in the French capital. Police are looking for the same man who broke into the Paris offices of the 24-hour news channel BFMTV on Friday. People have been encouraged to stay indoors and a police helicopter has been patrolling from the skies. (Source wwd.com)

Carnegie Mellon Study Suggests Repetition of Rare Events Could Reduce Screening Mistakes by Security Officers  Carnegie Mellon University researcher suggests guards could improve their detection rates the same way adults learn vocabulary words — through repetition. In experiments that simulated multiple-camera video surveillance, study participants failed to correctly detect threats about 45 percent of the time when exposed to two threat events over the course of two hours. But the error rate dropped to 25 percent when encountering 25 events in the same time span. Most missed events were blatant, such as someone brandishing a knife. Failure to see what is before the eyes, particularly when concentrating on something else, is a phenomenon known as "inattentional blindness. The experiment's results indicate that one way to make threat detection more effective is to have security screeners routinely encounter and respond to simulated threats which would make them seem less rare and make it more likely that actual threats would be noticed. (Source cmu.edu)

"We'd just steal the place blind. We'd steal stuff for which we had no use." & he had a sweet spot for Sears - Warren Buffet's own words - at least when he was young  Before Warren Buffett became the world's greatest investor at Berkshire Hathaway, he was a world-class shoplifter. He retold the story, which was published in The Snowball, an authorized biography of his life. Warren Buffett tells Alice Shroeder, the author, that he and a friend had a particular favor for stealing from Sears. "We'd steal golf bags and golf clubs. I walked out of the lower level where the sporting goods were, up the stairway to the street, carrying a golf bag and golf clubs, and the clubs were stolen, and so was the bag. I stole hundreds of golf balls." What's truly remarkable is that, before this story was ever told in his biography, it wasn't ever really public. Buffett could have taken this story to the grave. But he didn't. (Source fool.com)

Effective crowd management: NRF’s holiday checklist for retailers  Crowd control is top of mind for retail loss prevention and security associates every day of the year. But the excitement among shoppers during Thanksgiving and Black Friday weekend presents new challenges for crowd management. This is why NRF releases it’s Effective Crowd Management Guidelines each year. While each situation is unique and difficult to anticipate, the guidelines serve as a roadmap to prepare for the expected and unexpected, NRF Vice President of Loss Prevention Rich Mellor writes. (Source: blog.nrf.com)

Last week's most popular news article --

New Book Details A Terrible Murder Next Door - in the Lululemon store in 2011 in Bethesda, Md., - Where a Lululemon employee brutally kills her supervisor and the Apple employees heard the screams from 320 box cutter slashings  The night in 2011 when Jayna Murray was murdered in a Bethesda (Md.) Lululemon store, her screams were audible to Apple store employees next door. Now a new book about her murder and the subsequent trial of her killer explains why neither Bethesda Row store manager Jana Svrzo nor two security guards dialed 9-1-1 to report the noises—they believed it was just “drama” or some other easy explanation. Sadly, it was not. The next morning an arriving Lululemon employee opened the store and discovered Murray’s very bloody body. (Source ifoapplestore.com)

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EHS & Safety
 
What Truly Motivates People & Motivating Employees for Safety Success  Teaching your employees safety culture can be the easier part, but keeping them engaged and motivated for safety is a little more tricky. Thomas Krause, CEO of Behavioral Science Technology helped outline some common approaches to maintaining motivation for employees and provided his own little critique for each. Krause gave such examples as using slogans or posters, but they are most useful when they are consistent with what is happening in the organization. Engaging employees in improving the safety process is the best way to motivate employees and give them a connection between safety and the work they are doing, described Krause. (Source ehssafetynews.com)

How to Survive the Long Holiday Shifts as a Retail Worker  Whether you're working as the sales associate, third shift stock crew, or in safety or loss prevention, the holiday shopping season can mean working longer hours. With some stores opening on Thanksgiving night, and with early morning hours on Black Friday, working in retail can take its toll on your health, so use these tips to make sure you stay healthy and safe this holiday season. Making sure your feet are properly taken care of such as wearing comfortable shoes, and moving around as much as possible, as well as staying hydrated are just some of the tips to make this holiday shopping season an easier one for you and your employees. (Source lifehacker.com)
 

e-Commerce
Sponsor coming Jan. 6
E-commerce spreads across the enterprise
Retailers increasingly see e-commerce as a cross-channel or omni-channel functions, rather than as a standalone process. 66% of retailers strongly agree or agree that their e-commerce platform will become their digital platform across all channels. •Twenty-one percent of respondents have already implemented their e-commerce platform as the company’s POS system and as the mobile platform. (Source chainstoreage.com)

Home Page Holiday Offerings at the Top 1,000 e-retailers

37 of the Top 1000 retailers are promoting price-matching policies on the home page
More than half—623—highlighting their free-shipping offers on the home page.
73 are promoting free returns.
255 offer free shipping on all orders.
600 offering deals/discounts on home pages
553 offering 39% average discount off items
43 offering $199 average discount - ranging from $5 off to $1,500 off (Source internetretailer.com)

30% of consumers will do most of their day-after-Thanksgiving shopping online this year, up from 25% who said the same in 2012

Amazon has best price 80% of the time but they do have weak spots

Wal-Mart grows global e-commerce 40% in Q3

U.K. online sales rise 15% in October
 

Retail Crime News
Sponsored by Sony
One-Minute Theft Nets $5M in Jewelry From Atlanta Store  In little more than one minute, three thieves plundered nearly $5 million worth of jewelry from an Atlanta store, with the entire heist caught on tape by surveillance cameras. The video shows three masked men rushing into the Elif Fine Jewelry store in the uptown Buckhead neighborhood around 11 a.m. Nov. 7. (Source abcnews.go.com)

Police sting targets shoplifting at Dollar General stores in Tulsa, OK  Sgt. Dedlorn Sanders and members of the Tulsa Police Department's Retail Crime Unit have recently taken an active role in attempting to revitalize the north Tulsa business community. In a collaborative effort with Dollar General stores, investigators completed a months-long sting operation to reduce shoplifting in and around those businesses. Sanders said the department was notified three months ago that Dollar General stores in the north Tulsa area were routine targets for larcenies. Undercover officers were deployed to the Dollar General stores from Oct. 10 to Nov. 7, netting six arrests and six citations for larceny. (Source tulsaworld.com)

Former Community College vice president pleads guilty to wire fraud - buying $228,000 of Target gift cards using college credit card  A former Harrisburg Area Community College vice president has pleaded guilty to wire fraud for buying $228,000 worth of Target gift cards online using a college credit card, then using them to buy items for herself, her family and her friends. She had already left the college during an administrative shake-up when they discovered she had submitted bogus purchasing invoices to cover the charges. (Source therepublic.com)

FedEx $90,000 Apple laptops Freight Service Center heist inside job in Va. Beach, Va.  Police arrested five suspects in a theft case where 80 Apple laptops were stolen from the FedEx Freight Service Center. Happened last Tuesday night, shortly after midnight. The security officer at the facility discovered three men wearing ski masks and dark clothing fleeing from the compound. A pallet containing the 80 laptops was removed from a locked holding trailer. Officers and a K-9 unit responded and located suspects who were arrested. Officers also found a trail of stolen laptops between the theft location and the suspects’ vehicle and 46 of the 80 laptops were recovered. Since a key was used to unlock the holding trailer at the facility, two FedEx employees were arrested the following day and charged with Burglary, Grand Larceny, and Conspiracy. (Source wtkr.com)

Ohio woman arrested for stealing $10,929 of jewelry on her birthday at Belden Village Mall, Oh.  Jackson police charged Joy of Maxine Avenue Northeast with grand theft after a Sears loss prevention associate said all items were concealed in the suspect’s purse. (Source private officerbreakingnews.com)

Bomb threats made to three Wichita stores last Thursday; no explosives found  Walgreens, and two Kmarts stores received bomb threats. Wichita police Sgt. Steve Yarberry said that the caller to the west Wichita Kmart spoke with a store manager and demanded she remain on the line and not call police. The caller, a man, then told the manager to put cash on a reloadable, prepaid debit card within a specified amount of time “or a bomb would go off at the store,” Yarberry said. (Source kansas.com)

Bomb threats reported at Walmart stores in Calais, Thomaston, and Palmyra, Maine  Bomb threats at Walmart stores were reported in three towns throughout the state on Friday afternoon. Calais police, Calais firefighters and the U.S. Border Patrol all responded to that report, but Randle did not disclose any specifics on what, if any, suspicious devices were found. (Source bangordailynews.com)

Garden City, Idaho, Wal-Mart evacuated after bomb threat  A male caller threatened to detonate a bomb if his demand for money wasn't met, Garden City police said. The store was evacuated but was back open within an hour. No explosives or suspicious devices were found, police said. (Source idahostatesman.com)

Woman killed while leaving work at Union Township Walmart, Pa.  State police and a SWAT team have surrounded an apartment as they close in on a man who is suspected of killing his children's mother outside the Walmart store where she worked Sunday night. Carlos Harper is inside the home on Third Avenue, according to state police. They say he shot Mariah Anderson, 22, outside a Walmart store where she worked in Lawrence County. Investigators say Anderson had just finished her shift at the store in Union Township, near New Castle, and was driving away in her SUV when someone fired several shots into the vehicle at about 11:15 p.m. Anderson died on the way to the hospital. (Source wtae.com)

Facebook posts lead feds to Brazilian credit card fraud suspect in Florida  A Brazilian man is facing federal charges after authorities said he came to Florida to steal credit card owners' information. Detectives are crediting social media with helping them track down the suspect. Marllon Silva was on a fantasy vacation in Florida with stops at South Beach nightclubs and a Tampa casino. But the Brazilian man's luck ran out in Orlando in mid-October. Federal agents said Silva was actually on a business trip. According to a federal indictment, Silva and a female companion were in Florida to steal credit card owners' information and bring it back to Brazil. Authorities moved in and arrested Silva at Orlando International Airport, just as the pair was about to leave town. (Source wftv.com)

Suspect in custody after armed robbery at Fred Meyer in Yakima, Washington  A man is in custody after allegedly committing armed robbery at Fred Meyer on Sunday morning, Yakima police said. The robbery happened at the same time Yakima police were busy investigating a bomb threat someone had called in, reporting an explosive device at a grocery store with multiple locations around town. (Source yakimaherald.com)

Illinois man charged with theft of over $2000 in shoes from 5 stores in the Aurora, IL Premium Outlet Wednesday  Bruno Tlacomulco-Prado, 44, was charged with two felony counts of retail theft and three misdemeanor counts of retail theft of running shoes totaling $2,108.49 from five retailers at the mall. Police reports said officers were called at 3:43 p.m. Wednesday because of a report of a theft in progress. Police found shoes in a vehicle parked at the mall that matched the description of those missing from the stores. (Source suntimes.com)

4 CVS store robberies in just over 2 hours on Friday in Indianapolis; Police arrest 2 men  One after another over a roughly 2½--hour stretch Friday morning, Indianapolis police confronted a head-scratching crime spree: Four drugs stores — all CVS stores — were robbed, the thieves targeting prescription drugs. Police might soon have some answers. Two men apprehended shortly after the first robbery about 9 a.m. at the CVS on the Northside were under arrest by late afternoon on preliminary robbery charges. (Source wishtv.com)

Man Steals $975 Golf Clubs From Golfsmith Store in Lake Grove, NY  Suffolk County Police are searching for a man suspected of allegedly stealing golf clubs from a Lake Grove store in September. According to a Monday police announcement, a man stole six TaylorMade custom golf clubs from Goldsmith. (Source patch.com)

Swap Shop owner vs. COACH set for court battle in south Florida over knockoffs  Swap Shop flea market owner, Preston Henn, hired one of the top constitutional lawyers in the state to challenge Coach lawsuit over the sale of fake designer handbags and sunglasses. COACH filed a lawsuit against the Swap Shop more than a year ago over the sale of cheap Coach knockoffs at the popular market on Sunrise Boulevard. Coach Inc. is seeking millions of dollars in damages, alleging that Henn, his wife, Betty and their thriving business have turned a willfully blind eye to vendors selling fake versions of the designer purses, phone cases, sunglasses and other items. Most trademark and copyright infringement lawsuits are quickly settled or dismissed. But not this one. (Source sun-sentinel.com)

Missouri man sentenced to 18 months for selling counterfeit Nike, MLB, and Polo Prosecutors say FBI agents working undercover bought counterfeit items at the store and agents searching the store in June 2011 seized 588 counterfeit items with trademarks including Polo, Ralph Lauren, Nike and Major League Baseball. Investigators say the counterfeit goods accounted for up 20 percent of the store's weekly sales of $4,000 to $6,000. (Source oregonlive.com)

Thieves Crash Into Front Entrance of Pembroke Pines T-Mobile Store 

Two shoplifters escape after a fight with mall security at Westfield Valencia Town Centers in Santa Clarita, CA; $400 in merchandise stolen

 

Today's Robberies and Burglaries

Armed Robbers Hit 3 retailers in Same Night in Anne Arundel County, Md.
Reward Offered For Information In Vernon, Conn., Walgreens Armed Robbery
Man arrested for two armed robberies in Frankfort, Ind.
Police arrest Family Dollar robbery suspect in Cleveland, Oh.
Another employee charged in McDonald’s robbery in Jefferson City, Missouri
One suspect in custody after four smash and grabs in one week on Montana Ave, in Santa Monica, CA.
Ex-Convict Wanted In West Nashville Restaurant Robberies

Burglars make off with over $50,000 worth of camera equipment from Biggs Camera in Charlotte, N.C.
North Chicago man charged in police chase, armed robberies at Payday Loans
Police Investigate Towne Jewelers Robbery In Winston-Salem
McDonald's on Nolensville Road robbed late Sunday in Nashville, Tenn.
Kmart – robbery- Cabot, Arkansas – police seeking one suspect
Glamour Beauty- armed robbery- Beaufort, Texas – no injuries
Safeway- armed robbery- Old Town Alexandria, VA – one shot fired, one minor injury
Dollar General – armed robbery- Wichita, Kansas –no injuries
Family Dollar – armed robbery- Tucker, Georgia – second robbery this year
Family Dollar – armed robbery – Cincinnati, Ohio- two area stores hit Saturday night
Cracker Barrel – armed robbery – Baton Rouge, Louisiana - no injuries
CVS - armed robbery – Sparks, Nevada - two CVS stores hit in Sparks the same day
McDonald’s – unarmed robbery – Henrico, Virginia – no injuries
Rite-Aid – gun implied, not displayed – New Castle, Delaware – no injuries

 

 

Press Releases
 

StopORC Webinar on November 21st to Feature Steve Crumrine Covering “Shopping Center Security and Retail Loss Prevention Partnerships”

Rancho Cucamonga, CA - November 18, 2013 – StopORC has announced that their November webinar will feature Steve Crumrine, Corporate Director of Security at General Growth Properties, who will cover “Shopping Center Security and Retail Loss Prevention Partnerships.” Scheduled for Thursday, November 21st at 12 pm PST, the free StopORC Webinar is open to qualified professionals involved in combating Organized Retail Crime (ORC). Registration is available by clicking here.

The in-depth webinar will cover the partnership between shopping center security and retail loss prevention including its development and evolution with a focus on specific tactics/strategies to support retailers. StopORC webinars are interactive, so during the webinar participants have the opportunity to ask Crumrine questions as well as participate in the monthly ORC webinar poll.

Crumrine’s background includes a 24-year career with the Baltimore City Police Department and director of corporate security positions with the Rouse Company and General Growth Properties (current). He is also a Certified Protection Professional (CPP) and a graduate of the FBI National Academy, the Senior Management Institute for Police, the University of Maryland and the University of Baltimore.

The webinar moderator will be Jason Adams, national manager of organized retail crime for GAP Inc., which includes Gap, Banana Republic, Old Navy, Piperlime and Athleta.

StopORC Webinar participants are eligible for Loss Prevention Foundation (LPF) Continuing Education Units (CEUs) to help provide LPCertified (LPC) loss prevention professionals with credits to help meet the 20 CEU annual education requirement for recertification. LPC is an advanced certification for loss prevention managers, directors, and vice presidents who demonstrate a high degree of skill and knowledge in the loss prevention field.

There will also be a drawing during the Webinar for one Nook HD Tablet courtesy of Barnes & Noble.

StopORC.org is sponsored by Universal Surveillance Systems LLC (USS) and holds free monthly webinars featuring subject matter and experts who cover current topics such as ORC trends, methods, prevention, investigations, legislation and working with law enforcement. Previous webinars have discussed law enforcement ORC tactics, investigating and prosecuting ORC cases, writing, promoting and passing aggressive ORC legislation.

To register for the upcoming November 21st StopORC webinar with Steve Crumrine, click here or call 1-800-488-9097 for more information.

For more information, contact:
Scott Richardson
StopORC.org
800-488-9097
srichardson@universaleas.com

 

ORC News
Sponsored by Protection 1

ORC ring testing new Outlet's of Mississippi one day into grand opening in Pearl, Mississippi  Not even a day into the grand opening weekend, a possible shoplifting ring is already targeting stores at the Outlets of Mississippi, Pearl police said. Police said shoplifters started at the Levi's Outlet store then made their way next door to the Nike Outlet. Employees said the two men managed to take the sensor tags off at least six items inside the Levi's store before workers stopped them. Employees said they noticed the two men, but they made a quick getaway before they got caught. Police wouldn't say if the men got away with anything. Pearl police officials said they have extra officers at the outlet mall. (Source wapt.com)

Houston ORC gang of 5 (3 females & 2 males) busted in hair extensions heists & Hitting Academy store  Two of five suspects arrested last Monday for shoplifting at an Academy Store in Webster have been connected to a shoplifting scheme where hair extensions were stolen in the Houston area. The five suspects collectively stole 28 pairs of pants, 16 shirts, four sweaters, four jackets and six hoodies. They were all booked into jail. Flannagan and Kennon were also connected to a hair heist that happened a few months prior where between $15,000 and $20,000 dollars worth of hair was taken. All five have been arrested. (Source khou.com)

Two females hit Mason, Mi., retailer for 12 Vera Bradley purses - eye in the sky taped them  The theft of 12 Vera Bradley purses from a downtown business was reported Nov. 6 to Mason police. the video surveillance system) did witness the theft by two female suspects — one lookout and one performing the lifting and stuffing into a backpack. (Source lansingstatejournal.com)

Misty Simmons, 34, Twilajoy Rayshandor, 27, of Overton, TX., arrested-charged with OR retail theft

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

Do you have an ORC case to share?
Share your ORC news and help the industry grow

Vendor Spotlight
 

LP Holiday Preparation Guide

Ensure that your associates are properly prepared for this holiday season.

The fast-paced holiday season can be overwhelming for your associates.

Many losses that occur during the holidays can be prevented if your associates are properly educated, prepared and aware of how to respond to the increase in holiday traffic.

Explain to all associates the financial importance of the holiday season and its impact to your overall profitability.
Educate all associates on specific holiday policies and procedures and make certain that they understand how to react to situations.
Properly train your associates on the tasks and functions that will occur more frequently during the holiday season such as gift card transactions or handling discounts.

Your associates play the greatest role in the prevention of loss within your locations. Ensure that they are properly prepared this holiday season.

 Read More

Contact:
Ray Esposito
Senior VP, Strategic Initiatives
resposito@lpinnovations.com

www.lpinnovations.com

 

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Regi Philip was named Divisional Asset Protection Manager for h.h. gregg.
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Omar Angulo was named Regional Loss Prevention Manager for GameStop.
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How to Scale Up Your Holiday Workforce the Right Way  As we enter the holiday shopping season for this year, it becomes the big push to hit those numbers and drive customers to the stores, but managing this drive in activity can be difficult. Follow these tips for hiring seasonal workers, and start the season off right. (Be clear on the job description)

Holiday Tip: Gifts for Employees that Don't Cost a Dime  The holidays are for showing people that you care, and if you like to give your employees gifts during this time of year, consider these ideas that don't cost a dime and will help them be productive and stay happy! (Their work matters)

Last week's most popular articles--

Hate Productivity? Enjoy that Nightcap!
We know sleep lets your body relax and helps clean your brain, so if you have bad quality of sleep, your morning won't feel so good. What you put into your body at night also affects the quality of your sleep, so if you enjoy a nice drink before bed to help calm you down, make sure you read this! (Your first half of sleep is great, but the second half is torture!)


13 Tips for an Unbeatable Interview
Proper interview etiquette is essential but can be hard to assess; you may think what you're wearing is too formal, how should you prepare yourself, when should you give them your resume. All of these things, if done right and at the correct time can help you ace that interview. Use these tips to guide you. (Don't try too hard)

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Tip of the Day
Sponsored by Vector Security

As we all rush thru our days, fighting to reach our objectives and dealing with a multitude of challenges each day, it's incredibly important that we remember that we're all a part of an industry, one team, one unified group dedicated and committed to helping our companies, our fellow employees, our customers, and our fellow colleagues. Easy to lose site of, bombarded with e-everything, and chained to our agendas each and every one of us is part of one industry and we all need to remember that from time to time. Take pride in what you do and how far we've come and remember we all have a long way to go and the only way we'll get there is if we do what's right for the industry each and every day. So the next time you're faced with that inevitable question of "What do I do" think about what's right for the industry, what's right for my company, for our customers, for our employees, and for our colleagues - and you just might find the answer you're looking for.

Just a Thought,
Gus Downing


Gus Downing

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