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Group LP Selfies See all the selfies here |
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2018 GLPS - Group LP Selfies
Featured in Picture, left to right: Scott Walsh, Field AP Specialist; Zac
Erb, DAPM; Lori Blakeslee, DAPM; Joe Ferry, DAPM; Lea Tamarack, RAPM
Got a picture of your team
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Retail LP Has Come A Long Way...
By Norm Smaligo, A time before CCTV was widely in use – and definitely not in full HD color! (OK, I know some of you are still there. I see the “Google Earth shots of Bigfoot” on the news asking the public to identify your suspects.) Before we figured out how to use the cameras we had to identify inefficiencies that were costing us millions, instead of just thieves that were costing us thousands. Back when your store operations teams were freaking out over every $5 cash shortage – while refusing to update policies that allowed thousands of dollars in merchandise to walk out the front (and BACK) doors daily. Before we really developed audits as a tool to drive results, instead of a mission creep checklist that nobody could remember the business justification for?
Now, imagine knowing just how far we have come
as an industry – both in abilities and respect – and walking into those same
situations TODAY. |
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Moving Up Sponsored by Agilence |
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Brendan "Ben" Dugan Elected President of The
Coalition of Law Enforcement and Retail (CLEAR) The Coalition of Law Enforcement and Retail (CLEAR) announces the election of its newest President, Brendan “Ben” Dugan. Dugan also serves as a Regional Manager, Organized Retail Crime & Corporate Investigations with CVS Health. As CLEAR’s newly elected President, Ben will be responsible for the management and leadership of CLEARs Board of Directors, Board governance and developing strategic initiatives to advance the organization into the future. During his 25-year career in Loss Prevention and complex crime investigations, Dugan has represented and served the industry through various roles with both CLEAR as well as several other state level public-private partnership organizations. Congratulations, Ben! Read more here |
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Top Industry News |
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Retailers Fighting Terrorism
'Biggest-Ever' UK Campaign Calls On Businesses To Step Up Holiday Security Counter Terrorism Policing Partners With Retail Giant Marks & Spencer This campaign aims to encourage the public to remain vigilant, look out for suspicious behaviour and inform people how to report their concerns, providing a ‘whole society’ approach where police, security staff, retail workers and the public come together to minimise the chance of attacks and mitigate the impact they can have. That is what the ‘Step Change’ initiative – which aims to bring the public and private sectors together to collaborate on security matters – is all about, meaning retailers and other businesses operating in crowded places are also being asked to play their part in countering the terrorist threat. Businesses can do this in two ways, the first being to sign up to ACT Awareness, the innovative online training scheme designed to help industry better understand, and mitigate against, current terrorist methodology. Developed in a ground-breaking partnership between Counter Terrorism Policing and retail giant Marks & Spencer, it covers how to spot the signs of suspicious behaviour and what to do if an attack should take place. Secondly, experts from Counter Terrorism Policing will be asking businesses to think about their contingency plans this Christmas, asking them to draw up a ‘Sixty Second Security’ plan which has the power to improve their reaction to emergency situations. gov.uk Highly Organized Crime Gangs Evolved Post-EMV Why skimming operations are difficult to topple Flood of credit card skimmers results in few arrests Austin police records show that investigators found more than 100 skimmers throughout the city during a 12-month period from April 2017 through April 2018, but Austin police financial crimes Det. Mike Morgovnik said skimmer arrests are rare. Morgovnik said Austin police have made inroads in arresting people with cloned cards but climbing the ladder to find others involved in stealing card information has also been a problem. “It’s complicated because the criminals doing this are very compartmentalized to where different parts of the organization don’t know each other, so they can’t provide information to help officers climb up the food chain,” he said. Loeffler said investigators who have spent time digging into skimmers and arrested the people they believe are responsible have learned that in nearly every case, they are tied to larger criminal groups, and that Florida and Texas seem to be primary targets. Editor's Note: Reporting on this extensively over the past five years, especially after the EMV roll-out, and knowing there'd be an increase, and what we've seen is the heavy Eastern Europe/Russian influence, including the gypsies, and a couple of Cuban gangs. But only a few. Predominately the Russian fraudsters that had been focused on retailers, to the extent of actually sitting in the store parking lots intercepting credit card numbers real-time from transactions happening within fifty yards, almost immediately switched to skimming operations with mules using the numbers in other cities within minutes of acquiring the numbers. These gangs are well organized and with worldwide operations. With this year's Interpol arrests that took place in multiple countries simultaneously arresting over twenty suspects for millions in skimmed cash and illegally purchased merchandise. This was so prevalent that for a time the Daily created a sub-column for skimming until we found it was never ending and really didn't impact mainstream retail. So now we only report on the large cases. statesman.com Atlanta Business Owner Pleads Guilty In $5.7 Million Rite Aid Vendor Kick-Back Scheme Larry D. Nuckols, age 69, of Valdosta, Georgia, co-owner of Nuvision, Inc., an Atlanta, Georgia based company, pleaded guilty today before United States District Court Judge John E. Jones, III, to vendor kick-back charges that defrauded Rite Aid, Inc. out of $5.7 million. The Information alleged that Nuckols engaged in a kick-back scheme with James W. Pilsner, age 60, of Harrisburg, Pennsylvania, a former Vice President for Advertising for Rite Aid, and Vance Taylor, age 71, of Acworth, Georgia, co-owner of Nuvision, Inc., between 1995 and August 2017. Nuckols and Taylor entered into an agreement with Pilsner whereby Pilsner would approve Nuvision’s invoices, some of which were false and inflated, for payment. In exchange, Nuckols and Taylor would “kick-back” a significant portion of Rite Aid’s payments to Pilsner. Between 2001 and August of 2017, Rite Aid paid Nuvision approximately $45.3 million dollars. Pilsner received no less than $5,124,862 in kick-backs over that time period, with another $634,300 paid to other Rite Aid employees designated by Pilsner, bringing the total loss to Rite Aid to $5,759,162. Nuckols tendered restitution to Rite Aid in the amount of $1,919,720 at the time he entered his guilty plea. Nuckols also agreed to forfeit a $1.3 million yacht seized by the government and his interests in nine parcels of real estate located in Florida, Georgia, Alabama, and Costa Rico to the government. James Pilsner pleaded guilty to wire fraud and tax evasion charges on October 1, 2018. Vance Taylor was indicted on 40 counts of mail fraud, wire fraud, and money laundering on September 19, 2018. His indictment seeks the forfeiture of $1,239,058 in U.S. Currency, eight cash/investment accounts, 73 tracts of real estate in Georgia, Florida and Alabama, and Taylor’s half interest in the $1.3 million yacht. justice.gov Fort Worth, TX Department Stores Arson Gets 10 Years in Federal Prison Fort Worth Man was sentenced today to 10 years in prison for the May 2018 Hulen Mall arson. In July, Craig Michael Tezeno, 46, of Fort Worth, Texas, pleaded guilty to igniting several Molotov cocktails inside two department stores in Fort Worth’s Hulen Mall. Tezeno admits he lit a rag stuffed into a glass bottle filled with gasoline and placed it on the floor of Dillard’s department store on May 11. Later that same day, he lit a similar device inside a Sears. He returned to the same Sears a week later and ignited a third device, hoping to start a fire and damage the store. justice.gov QuikTrip Adding Armed Security Employees to Select Stores Specifically, the Tulsa-based convenience store chain is looking for applicants with backgrounds as certified peace officers, veterans or armed security guards, reported Tulsa World. The job description for the role describes its purpose as to "deter illegal activity, theft and vandalism," as well as protecting employees, customers, visitors and the company's property, alongside standard daily duties of a store employee. Starting pay for the role is approximately $32 per hour. csnews.com Jacksonville, NC: Jacksonville Mall Prepares for Black Friday Shoppers After Hurricane Florence The Jacksonville Mall Marketing Director says the store owners and managers are working hard to be back up and running for Black Friday 36 stores, kiosks, restaurants are reopening after Florence, out of the 60 that were there before Two big anchor stores, Belk and Barnes & Noble, that bring heavy traffic to the mall will open after Black Friday. spectrumlocalnews.com Big Lots Class May Get 2nd Go At Off-Clock Lockup Claims A California federal judge said Monday he would rethink a July decision tossing claims by a certified class of 29,000 Big Lots workers seeking wages for off-clock times locking stores, saying there may be a triable dispute about whether some employees worked more than short, de-minimis off-clock periods. law360.com Jeff Bezos to employees: 'One day, Amazon will fail' But our job is to delay it as long as possible He Expects Gov't Regulations in Future Just days before Amazon announced the big winners of its HQ2 sweepstakes, CEO Jeff Bezos had to address a separate but related concern among employees: Where is all this headed? At an all-hands meeting last Thursday in Seattle, an employee asked Bezos about Amazon's future. Specifically, the questioner wanted to know what lessons Bezos has learned from the recent bankruptcies of Sears and other big retailers. "Amazon is not too big to fail," Bezos said, in a recording of the meeting that CNBC has heard. "In fact, I predict one day Amazon will fail. Amazon will go bankrupt. If you look at large companies, their lifespans tend to be 30-plus years, not a hundred-plus years." The key to prolonging that demise, Bezos continued, is for the company to "obsess over customers" and to avoid looking inward, worrying about itself. In an earlier all-hands meeting in March, Bezos was asked whether tech companies like Amazon need to be more closely regulated because of their sizable market power and influence. "It's a fact that we're a large company," Bezos said, according to a recording. "It's reasonable for large institutions of any kind, whether it be companies or governments, to be scrutinized." Several Amazon employees, who agreed to speak with CNBC on condition that they not be named because they're not authorized to talk about the issue, said that government regulation and the potential for antitrust violations are big concerns among staffers as they look at the company's future. cnbc.com An Industry 1st - Historical & Precedent Setting KKR & Bain Capital Sway To Political Pressure About Toys R Us Each Kick In $10M - Creates TRU Severance Fund The private-equity firms that owned Toys “R” Us Inc. before its collapse into bankruptcy have rolled out a severance fund for the thousands of workers left jobless as a result of the retailer’s liquidation in the U.S. The severance fund is an unusual move by the private-equity firms. The fund isn’t required under bankruptcy law and has no ties to the chapter 11 process itself. Soon after Toys “R” Us announced it was shuttering its U.S. business in March, employees banded together to fight for severance payments and initially took aim at the company’s private-equity backers. KKR, Bain and real-estate investment trust Vornado Realty Trust VNO -0.80% acquired Toys “R” Us in a 2005 leveraged buyout for $6.6 billion, which included $5.3 billion in debt. When the retailer sought bankruptcy protection more than a year ago, much of its debt load stemmed from the buyout. The unemployed Toys “R” Us workers trekked to Washington, D.C., protested in New York and lobbied in front of the firms’ investors. Nineteen members of Congress sent a letter to the firms, questioning their role in the retailer’s troubles. In September, the firms and the ex-Toys “R” Us employees agreed to the terms of a deal. As part of the fund, the eligibility and payment amounts will be based on four factors. Ex-employees must have worked at the retailer for at least one year, they can’t have more than $110,000 or less than $5,000 in annual income, and they must have met the termination and employment guidelines in the Toys “R” Us plan. The claims process is expected to happen on Dec. 15, and distributions will be made shortly after. The aim is to complete the payouts by April 30, 2019. The former Toys “R” Us employees are now focusing on the hedge funds that were behind the decision to pull the plug on the retailer. wsj.com Convincing CEOs to Make Harassment Prevention a Priority It has been a year since the #MeToo movement went viral. Since then, the Equal Employment Opportunity Commission (EEOC) has experienced a 13.6% increase in the number of sexual harassment charges it has received. The EEOC's counterpart state agencies have seen even greater increases. While some business leaders have seized this moment to make important changes in how they address harassment in their workplaces, others do not yet see the urgency in addressing the problem. In June 2016, the EEOC issued a first-of-its-kind report on harassment in the workplace. The suggestions and tips in that report still stand, but the past year has shown us just how difficult it is for HR directors, general counsel, compliance officers and D&I directors to make the business case for harassment prevention to their leadership. Many of the people in these roles know—as we do—that stopping and preventing workplace harassment is not only a moral imperative, it is also sound corporate strategy. shrm.org Over 30K Retail Job Cuts & 1,127 Stores Closures Due to Bankruptcy in 2018 So far this year, employers have announced 33,530 job cuts due to bankruptcy, 30,212 of which were announced by retailers, according to a report by global outplacement and executive coaching firm Challenger, Gray & & Christmas. That’s compared to 4,970 bankruptcy-related job cuts last year. The largest announcement this year came from Toys “R” Us, which in March eliminated 30,000 jobs when it filed for bankruptcy and ceased operations. Challenger has tracked 1,127 store closures due specifically to bankruptcy in 2018. This is in addition to the 4,156 retail store closures due to bankruptcy announced through all of 2017. chainstoreage.com Lowe's Closing Mexico Operations Previously Lowe’s said it will shutter its 90-store Orchard Supply unit and close 20 under-performing stores in the U.S. and 31 locations in Canada, including 27 under-performing stores there. The retailer’s 27.9% slide in net income is “a poor result that shows that Lowe's is going backward at a time when the market as a whole is advancing strongly." Lowe’s is grappling with "continued challenges with inventory out of stocks, poor reset execution, and assortment concerns in certain categories" that "pressured our ability to turn those visits into transactions," according to a statement from CEO Marvin Ellison, who took over the role in July. Saunders said deeper issues like the lackluster omnichannel services, which need to improve in order to support the growing e-commerce sector, as well as its relatively poor ”brand image and status in the marketplace” played roles in the company's results. retaildive.com Kroger names Cincinnati the first location for robot-operated Ocado warehouse Expected to build 20 total robotically operated warehouses Grocery giant Kroger announced Monday that Monroe, Ohio, a suburb outside of Cincinnati, will be the home of its first Ocado customer fulfillment center. Last May, Kroger struck a deal with British online grocer Ocado to bolster its delivery business with the construction of about 20 robotically operated warehouses, as it continues to battle Amazon. Kroger is based out of Cincinnati. Kroger is investing $55 million to build this first location, which is set to measure 335,000 square feet and generate more than 400 new jobs. These "sheds" typically take about two years to open. cnbc.com
Tasmania, Australia: New Bid to cut Cost of
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Spotlight on
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Images Everywhere: Are You Looking But Not Seeing?
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For more information, call Delta Lock at 855-80-DELTA or visit deltalock.biz to experience The Delta Difference or request any of our material. |
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"Consumer Data Protection Act" Introduced by
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Tom's Tek Tip by Tom Meehan, CFI Sponsored by Controltek |
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Want to Find Similar Web Pages To The One You Are On? Try Google Similar Pages On Chrome. The Google Similar Pages browser extension for Chrome enables you to preview pages that are similar to the one you are browsing. Simply search the Chrome Store for Google Similar Pages browser extension and install it. Once complete you can click the Similar Pages button every time you want to find something similar to what you are reading. This simple tool can be a great time saver. |
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Juniper Research: Online Payment Fraud to More
Than Double by 2023, Reaching $48B Annually
Beyond British Airways, Newegg and Ticketmaster, other victims of Magecart named
in the report - all previously notified by researchers and the infections
curtailed - include Annex Cloud, Clarity Connect, CompanyBe, Conversions On
Demand, Feedify, flashtalking, Inbenta, PushAssist, SAS Net Reviews, ShopBack,
Shopper Approved and SociaPlus.
eMarketer estimates that $7.1 billion will be spent on mobile app install ads in
2018, up from $6.5 billion last year. App-install fraud refers to the practice
where a company falsely gets credit for getting a user to download an app.
E-commerce grocery demand doubles this
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Update:
Pennsylvania Man Charged with Transporting Stolen Electronics Across State Lines Defendant allegedly broke into various Target stores with blow torch - Faces Federal Charges A Pennsylvania man was charged in federal court in Worcester today in connection with transporting stolen electronics across state lines. Defendant allegedly broke into Target stores in Easton and Westborough, Mass, and in Pennsylvania and Connecticut. Elijah Aiken, 35, of Allentown, Penn., was charged with one count of conspiring to transport stolen goods in interstate commerce and two counts of interstate transportation of stolen goods. Aiken appeared in federal court in Worcester today and was ordered detained. From December 2014 until February 2015, Aiken allegedly conspired with others to break into numerous Target retail stores during early morning hours, usually by using portable blow torches to cut through the metal loading-dock doors at the rear of the stores. Once inside the Target stores, Aiken and his co-conspirators stole electronic devices valued at hundreds of thousands of dollars, including cellular phones and computer tablets. Aiken and his co-conspirator successfully burglarized Target stores in Easton and Westborough, Mass., as well as in Pennsylvania and Connecticut. Aiken transported the stolen electronics across state lines in order to sell them to buyers located in New York. The charge of interstate transportation of stolen goods, provides for a sentence of no greater than 10 years in prison, up to three years of supervised release, a fine of up to $250,000, and restitution in an amount determined by the court. The charge of conspiracy to transport stolen goods in interstate commerce, provides for a sentence of no greater than five years in prison, up to three years of supervised release, a fine of up to $250,000, and restitution as determined by the court. Sentences are imposed by a federal district court judge based upon the U.S. Sentencing Guidelines and other statutory factors. justice.gov Stafford County, VA: Two Burglars flee AT&T with $80,000 of merchandise A pair of burglars made off with about $80,000 worth of phones and cash from the AT&T store at 28 South Gateway Drive in south Stafford on Nov. 15, according to Stafford County Sheriff’s Office. Wearing face masks and carrying crowbars, they entered the store at 2:40 a.m. by breaking the front window, video recording shows. insidenova.com Paragould, AR: Man stole $6,500 worth of “Christmas presents” from Walmart Investigators say Josiah Bailey, 20, went to the Walmart store Sunday, selected a backpack, and tore the tags off it. “Bailey then proceeded to walk through the store stuffing additional merchandise into the bag as well as concealing it on his person,” the probable cause affidavit stated. During an interview with police, Bailey reportedly said he “stole the items for Christmas presents.” wtxl.com Homewood, AL: Police searching for suspect in $3,300 North Face jacket theft at Alabama Outdoors Take a close look at the security camera video Homewood police released Monday showing a theft at Alabama Outdoors. You can see a man walking around the store before stopping at a rack of The North Face jackets. He then grabs them all and takes off out of the store. wvtm13.com Chambersburg, PA: Maryland woman wanted for theft of 7 vacuums from Target Chambersburg police are searching for a woman from Frederick, Md., who stole vacuums from a Target in Chambersburg. Police said Gabriella Victoria Ayala, 29, stole seven vacuums over two days from the Target on Norland Ave. in Chambersburg. Ayala has been charged with two counts of retail theft. Police said the total cost of the stolen vacuums is $2,669.93. fox43.com Deltona, FL: Man hits Walmart employee with bag of stolen merchandise; 36 cartons of cigarettes valued at $2,500 Norris Mincey II and Anthony McFadden were arrested Sunday night and face charges of robbery without a weapon and grand theft. clickorlando.com
West Whiteland, PA: Two suspects wanted in $1,500
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Retail Crime News
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Shootings & Deaths
Ballwin,
MO: A Gunman Fatally Shot a Woman in a Catholic Supply Store
Police in suburban St. Louis on Monday were searching for a gunman who went into a religious supply store, sexually assaulted at least one woman and shot a woman in the head. The gunman walked into the store and sexually assaulted at least one woman — police spokesman Shaun McGuire said he couldn’t confirm media reports that more than one woman was assaulted. time.com Chicago, IL: 2 Metro Hospital employees, Policeman and gunman dead Chicago Police Superintendent Eddie Johnson says the four dead in the shooting at Mercy Hospital include two hospital employees, a Chicago police officer and the suspected gunman. Mayor Rahm Emanuel says the two hospital employees were a doctor and a pharmacy assistant. Johnson says the shooting began outside the hospital with a "verbal altercation" in the parking lot between people who knew each other. He says that one of the women killed was in a domestic relationship with the gunman. channel3000.com North Braddock, PA: Shots fired inside Cell Phone store next door to Day Care Center Hampton, VA: Man shot after argument in Kroger parking lot Atlanta, GA: Suspect shoots C-store worker twice in violent robbery Robberies, Incidents & Thefts Thieves Smash Through Nordstrom Window At The Grove Thieves shattered a plate glass window at the Nordstrom store, just hours after thousands flocked to the Grove for the shopping center’s annual Christmas lighting event. The burglary was reported at about 4:45 a.m. at The Grove, where Los Angeles police found a shattered plate glass window and discarded black clothes on the ground beneath the window. Witnesses told police they saw as many as six men in masks use a sledgehammer to break the window, ran inside and grabbed men’s clothes and accessories. The men took off in five different cars, and were last seen speeding away on 3rd Street. cbslocal.com Farmington, CT: Man hid inside JC Penney after closing; $9,900 jewelry burglary An 18-year-old is accused of hiding out in a Farmington JCPenney store until closing time and then stealing jewelry and watches. Tarik Mathis has been charged with burglary. Police said last week, he was caught on surveillance video hiding in a storage room inside of the business. He was eventually caught after the burglar alarm went off. Police said Mathis tried to get away with items valued around $9,900. wtnh.com Oregon, OH: Roof-top Burglars hit Armory/ Shooting Range Tulsa, OK: Video shows fight between security guard, customer at QuikTrip Fresno County, CA: Detectives searching for Armed suspect responsible for a string of robberies in Caruthers and Laton areas Halifax, NS, CN: Man arrested following Shoppers Drug Mart Robbery Cornwall, ON, CN: Police search for suspect in hardware store robbery Zales in the Northgate Mall, Chattanooga, TN reported a Distraction Theft on 11/18, items valued at $15,044 Sentencings, Indictments & Charges Brownsville, TX: Man who shot a Police Officer at CVS during robbery indicted A Grand Jury has indicted a man accused of shooting a police officer during a July 4 attempted robbery at a CVS pharmacy. Luis Armendariz Jr., 38, is charged with one count of attempt to commit capital murder of a peace officer, one count of aggravated robbery, three counts of aggravated assault against a public servant, six counts of aggravated assault with a deadly weapon and one count of theft of property valued between $30,000 and $150,000. Armendariz is accused of entering the CVS on July 3 at approximately 11:46 p.m. and lingering around for two hours before handing a pharmacist a note at 1:13 a.m., threatening to kill everyone while demanding Hydrocodone, Zolpidem, Alprazolam and Oxycodone. brownsvilleherald.com Nashville, TN: Man faces life in prison following 3 Tennessee pharmacy robberies DeKalb, GA: Man gets 25 years in Waffle House Armed Robbery, Police Assault Billings, MT: Man gets 2 years in prison for stealing guns from pawn shop Crossville, TN: Dollar General Armed Robbery suspect sentenced to 12 years Madison, WI: Indiana man sentenced for involvement in T-Mobile store robbery Memphis, TN: Federal Grand Jury indicts man on 10 counts of Armed Robbery; Burger King and CVS multiple times
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Building a Positive,
Committed Company Culture |
How to Build a Positive, Powerful Culture A strong, positive company culture has limitless potential to attract and retain top talent and make work easier for everyone involved. Of course, cultures don't happen by accident, they are built thoughtfully by leaders with a vision. Here's how you can build a powerful culture too. Have the right people Five Ways to Cultivate a Positive Company Culture Creating a productive and positive workplace culture starts from the top. An organization's leader must lead by example every day, so here are five tried and true ways leaders can do just that. Shout out Four Ways to Meaningfully Create a Creative, Committed Workplace Culture To enable a creative and dedicated workplace culture you need to promote motivation that is meaningful to each individual working there. Through positive recognition, you can foster a meaningful environment of collaboration. Tap into passions 5 Things Leaders Can Start Doing Today to Improve Culture Every company wants to create a happy and healthy workplace for their team, but few have the time and resources. If you start with these small changes, you'll see a big impact. Volunteering
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Tip of the Day
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Perception becomes reality slowly on a macro level and it's difficult to change
it if it's incorrect or doesn't portray the truth. It's the same reason law
enforcement separates witnesses to ensure clarity and truth. The group mind
becomes influenced by opinion and agendas and distorts the true reality. One can
only rely on daily vigilance based on doing what's right to hopefully impact the
individuals one works with on a daily basis to carry the experience forward and
be witness to what is right.
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