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The D-D Daily Mobile Edition

December 2, 2013

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News Brief
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John Davis was named Vice President of Lane Bryant, a division of Ascena Retail Group, Inc.  John has been a leader in the loss prevention industry for a number of years; he was Director of Global Security and Compliance for Charming Shoppes, Inc., Director of Loss Prevention for Tops Appliance City, Director of Loss Prevention for Virgin Entertainment Group and Director of Loss Prevention for Virgin Megastore. John earned his Bachelor of Science degree in Criminal Justice/Management from Southern Vermont College. Congratulations John!
Sam Hildebrandt was named Director of Logistics for NSB. 
Sam was previously the Senior Director of Operations for Navarre Corporation before taking this new role. He has also had other leadership roles in the retail loss prevention industry such as Manager of AP Operations and Group AP Team Leader for Target. Congratulations Sam!
 

BJ's Wholesale appoints Assistant Vice-President/Regional Manager to Vice President of Asset Protection, Archie Hogue  Working his way up the operations side of the business he had started with BJ's as a General Manager after spending time with both Dick's Sporting Goods and Best Buy in general manager positions. BJ's had interviewed a number of external Loss Prevention executives and finally filled the job about six months after Charles Delgado had left to join Meijer's in Grand Rapids, Mich., as their Vice President of Asset Protection.

Barneys says it will monitor NYC security staff - Logging police use  The retailer said it will start tracking police officers who use its security room at their Manhattan flagship store after it was accused of racial profiling. An internal Barneys memo sent to store security staff Tuesday says Barneys will start keeping a log of which police officers use its security room. The memo says Barneys will maintain video and audio surveillance of the room where security staff and police watch monitors set up around the store. The New York Police Department has said that in both cases it took action against the shoppers after conferring with Barneys employees. (Source crainsnewyork.com)

Global Electronic Article Surveillance Tags Market 2012-2016  The analysts forecast the Global Electronic Article Surveillance Systems market to grow at a CAGR of 2.88 percent over the period 2012-2016. One of the key factors contributing to this market growth is the robust growth in the global retail market. The Global Electronic Article Surveillance Systems market has also been witnessing the emerging source tagging in the retail sector. However, the limited application areas of EAS systems could pose a challenge to the growth of this market. - Research and Markets newly releases study. (Source researchandmarkets.com)

Holiday weekend sales dip, ‘Cyber Monday’ spending jumps

Published Sunday - Sales down $1.7B less on holiday spending this weekend according to NRF  More than 141 million people shopped online or in stores between Thursday and Sunday, according to a survey released Sunday afternoon by the retail federation, an increase of about 1 percent over last year. And the average amount each consumer spent, or planned to spend by the end of Sunday, went down, dropping to $407.02 from $423.55. Total spending for the weekend this year was expected to be $57.4 billion, a decrease of nearly 3 percent from last year’s $59.1 billion. (Source nytimes.com)

"The Thursday store openings did well, but at the expense of Black Friday” said Bill Martin, founder of the research firm ShopperTrak  Collectively, sales on Thursday and Friday were up 2.3 percent in brick-and-mortar stores over the same two days last year, according to ShopperTrak. But foot traffic on Black Friday, traditionally the biggest shopping day of the year, was down more than 11 percent over last year. Sales were off even more, down 13.2 percent. (Source nytimes.com)

One-day Wage Strikes Planned at Fast-Food Outlets this Thursday in 100 cities  Seeking to increase pressure on McDonald’s, Wendy’s and other fast-food restaurants, organizers of a movement demanding a $15-an-hour wage for fast-food workers say they will sponsor one-day strikes in 100 cities on Thursday and protest activities in 100 additional cities. (Source nytimes.com)

Amazon Prime Air - unmanned drones for parcel delivery - coming in 4 to 5 yrs.  Amazon chief executive Jeff Bezos revealed on the CBS news program 60 Minutes yesterday that the drones could deliver packages that weigh up to 2.3kg. He said the ‘Octocopters’ could pick up packages from Amazon’s distribution centre, fly unmanned through the air for a maximum of ten miles, and deliver the packages to customers' homes within as little as 30 minutes. Probably not be able to start for another four to five years pending approval by the Federal Aviation Administration. (Source theretailbulletin.com)

Washington police chiefs push for retail liquor theft stats to be made public  Alarmed over the scale of alcohol thefts from grocery stores, a group representing Washington state's police chiefs and sheriffs has been pushing quietly for changes in how retailers police liquor on their shelves. Representatives of the grocery industry and the Washington Association of Sheriffs and Police Chiefs (WASPC) have been meeting for almost a year, KING 5 has learned, but the two sides have not agreed on firm steps the stores should be taking to help clamp down on liquor theft. Lacking agreement, WASPC is now working with an influential state lawmaker to write legislation that would force grocers to reveal just how much liquor they are losing to thieves. Hurst's bill, which has not been written yet, could possibly require the grocery industry to release liquor theft information to police and post it online so the public can see how good their local stores are doing at stopping thefts. (Source king5.com)

Sears Canada deepens cuts with another 800 layoffs in repair parts and services  The retailer said Tuesday that most of the job losses would come from its repair parts and service business, where 712 staff are being eliminated over the next six months. An additional 79 employees will lose their jobs at the company's Toronto head office, it said. The company has already laid off thousands of people over the past few years and once the latest round is completed it will have 25,000 employees across the country. (Source calgaryherald.com)

Quarterly Same Store Sales Results

Zale Corp. Q1 up 4.4% with sales up 1.4%
Fred's Q3 up 1.4% with sales up 2%
Tilly's Q3 down 2.4% with net sales down 0.9%
Barnes & Noble Q2 retail down 4.9% with sales down 7.5%/ College down 3.6% with revenues down 4.6%/ Nook down 32.2%
Books-A-Million Q3 down 8.5% with revenues down 3.5%


Last week's most popular news article --


Deer Bursts Through Window of New Jersey Frozen Yogurt Shop  A deer burst through the window of a frozen yogurt shop in New Jersey, causing $5,000 in damage as it slipped and slid around the store before it ran out, the owner says. The deer somehow broke into the front window of Peachwave Yogurt Store in Holmdel, N.J., on Oct. 14, around 10 p.m.; the deer escaped unharmed. (Source nbcnewyork.com)

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eBay News
 

eBay Investigators Identified A Wire Fraud Suspect and Partner with FBI – Suspect Pleads Guilty

Melvin Dietz, Jr., 39, will be sentenced on March 14, 2014 for wire fraud and aggravated identity theft. Dietz faces a mandatory two-year sentence on the aggravated identity theft count and maximum of 20 years on the wire fraud offense.

Dietz pleaded guilty on November 19 and admitted that on or about January 2011 through December 2011, he devised a scheme to defraud two online Internet companies, WeBuyUsedCisco.com and Teksavers.com, both of which purchase used Cisco computers and equipment.

Dietz executed his scheme by using PayPal, which is a global e-commerce business allowing payments and money transfers to be made through the Internet. During this time, Dietz set up approximately 14 PayPal accounts using alias identities. Shortly before or after he created an account, he contacted one of these companies and fraudulently offered to sell them certain Cisco items by misrepresenting that he possessed them.

Read more here.

For further information on PROACT, email inquiries to PROACT@eBay.com.


PROACT Investigators work with A Retailer and Law Enforcement Leads to the Arrest and Admission of an Employee in a $40,000 Theft  Louisville Metro Police say they've arrested a woman for stealing approximately $40,000 worth of merchandise from Dillard's. According to the warrant, Lucien Desselle is a former employee of the store, and while working there, he would select high-priced merchandise and place it in packaging priced at a lower amount. According to the arrest warrant, Lucien Desselle admitted to taking the merchandise and selling it on eBay. (Source wdrb.com)

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e-Commerce
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ComScore said U.S. online sales up 17.3% on Thanksgiving and Black Friday  The most visited e-commerce sites in order were those of Amazon.com Inc, eBay Inc, Walmart, Best Buy Co Inc and Target Corp. (Source lazer1033.com)

Shoppers shifting more holiday spending to the web - biggest online Black Friday ever - up 15%Consumers spent $1.198 billion in desktop online sales on Black Friday. Making it the season's first billion dollar sales day and heaviest online spending day to date, while representing a 15% increase versus Black Friday 2012. Thanksgiving Day desktop online sales, while traditionally a lighter day for online holiday spending, grew 21% to $766 million. (Source internetretailer.com)

U.S. Online Retailers Will Lose $63MM+ between Thanksgiving and Cyber Monday  Up to .9%** of all these transactions will turn out to be fraudulent. Americans are expected to spend upwards of $7 billion* online between Thanksgiving and Cyber Monday. But it is also estimated that U.S. e-commerce merchants will lose at least $63 million over the these five days due to online fraud. (Source businesswire.com)

4 million UK online fraud victims in last year - losing $2.45B U.S. - average loss = $606.40 U.S.  Online criminals could be set for a fraud field day on Cyber Monday, as 33.6 million people plan to purchase their Christmas gifts online this year. (Source einews.com)

European, US Authorities Take Control of 690 Websites selling counterfeit merchandise  Common articles sold on the sites included headphones, sports jerseys, grooming products, shoes and electronics. Visitors to the 297 domains seized in the U.S. and 393 others in Britain, France, Spain, Romania, Hungary, Denmark, Belgium and Hong Kong will be redirected to a warning notice. (Source abcnews.go.com)
 

Retail Crime News
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Kohl’s Shooting in Romeoville, Illinois on Thanksgiving, Suspects Charged with attempted murder  Two men have been charged in a shooting that occurred Thursday at Kohl’s located in Romeoville, IL. Employees reported the alleged shoplifters just after 10 p.m. Thanksgiving night. Once the patrol car pulled up to the entrance of the store, one suspect bolted into his waiting car and closed the door on the pursuing officers arm, and proceeded to drive. The police made a statement saying the backup officer fired two or three shots toward the driver when he refused orders to stop, striking him once in the shoulder. The two men, Robert Russell, 51, and Gerald Chamberlain, 28, are facing charges after the altercation. Russell, the driver, is charged with attempted murder, theft and obstructing an officer. Russell suffered a gunshot wound to the shoulder after attempting to flee the scene. Chamberlain, the passenger, who was inside the store during the ruckus is being charged with theft. Both Russell and the officer were taken to the hospital to be treated for non-life-threatening injuries. (Source sfgate.com)

La Crescenta, California Police ID Robbery Suspect Found Dead Following Verizon Store Standoff  Authorities have identified the man who reportedly robbed a pharmacy and then barricaded himself inside a Verizon store, before fatally shooting himself. Shawn David Weissenborn, 33, first robbed a Rite-Aid pharmacy in La Crescenta Friday. At 4 p.m., Wessenborn reportedly then tried to rob a Verizon wireless store when deputies arrived. The suspect waged a six-hour standoff with authorities. (Source cbslocal.com)

Police Officer’s wrist broken during a brawl inside a Rialto Walmart  Police officers descended on Walmart in Rialto after a brawl between two men injured a police officer who tried to break up the fight Thursday night. Police said there were three fights total shortly after 7 p.m. at the store at 1610 S. Riverside Ave., two of which were inside over merchandise and the third outside that caused injury to the officer. The injured officer was transported to St. Bernardine Medical Center with a broken wrist, he was treated and released. (Source nbclosangeles.com)

Philadelphia Women Get Into Black Friday Stun Gun Fight Inside the Franklin Mills Mall  One woman apparently used a stun gun on another after an all-out brawl inside of the Franklin Mills Mall in Northeast Philadelphia. After the two hit the ground, fighting, you can hear the crackle of what sounds like a stun gun and see fluorescent-colored sparks. (Source nbcphiladelphia.com)

Shopper carrying TV home from Target shot in Las Vegas  Police say the victim was carrying the TV at an apartment complex when a suspect fired warning shots, prompting him to drop the appliance. The robber snatched the TV and took it to a vehicle, and the victim tried to wrestle it back. That's when the robber fired shots and hit the victim in the leg. (Source lasvegassun.com)

A dozen people arrested - thousands of counterfeit items seized at Etowah County trade day, in Al.  Agents found about 3,000 DVDs and CDs and about 1,000 fake Otterbox and LifeProof phone and tablet cases during the raid. (Source myfoxal.com)

Mesa PD makes 16 pre-holiday shoplifting arrests in Operation Fade to Black Friday in Az.  Three of those apprehended had a past history of shoplifting. Three had active warrants for their arrest. Three were in possession of drugs. Police also learned one person was released from Arizona Department of Corrections five days before being arrested again. During the crackdown conducted on Nov. 22 and Nov. 23, Mesa police assigned 10 detectives to the operation with a goal of identifying repeat offenders and retail theft rings. Mesa police partnered with several local retailers, including CVS Pharmacy, Target, Walmart, Kmart and Home Depot, among others. (Source kpho.com)

Cops: Mobster arrested in Coney Island Home Depot shoplifting  A reputed New York City mobster was arrested recently on charges of trying to steal $164 in lighting equipment from a Home Depot. Angelo ‘Little Angelo’ Spata is the son-in-law of Colombo crime boss Carmine ‘The Snake’ Persico, the Daily News said. He was already out on $1 million bail in a federal racketeering case. The report says Spata was on Coney Island at one of Atlanta-based Home Depot’s Brooklyn stores on Nov. 8 when he tried to steal a dimmer switch and LED recessed lights. (Source wsoctv.com)

BBC reports “frightening scene” in Asda stores in Belfast and Westwood, Ireland for Black Friday sales  A woman was taken to hospital with a suspected broken wrist after scenes that a customer described as "bedlam". Hundreds of people queued outside the shop from 05:00 GMT for cut-price goods that included televisions sets which were reduced from 179 to 99 pounds. However, when it got under way three hours later, there was what one woman described as a "stampede" with people wrestling over the goods. There were 24 sets on sale at the reduced price. (Source bbc.co.uk)

New Twist to Gift Card fraud; crooks able to work from home.  A thief checks gift cards displayed in a store and writes down identifying information or lifts it from the card's magnetic stripe using a scanner. The crook then goes home and repeatedly checks online to see when the card is activated (usually this is done when the cashier rings up the purchase of the card). Once activated, the thief spends the card balance online. In another traditional scheme, a thief will apply a bar-code sticker over the genuine bar code of a gift card in a shop. When the sticker is scanned, it activates a blank card that the crook has stolen instead of the card the consumer is purchasing. (Source foxbusiness.com)

Smash-And-Grab At Al Wissam Clothing Store In Dearborn, Michigan  Al Wissam, founded by Bassem Souwaidam, is known for jackets featuring artistic embroidery. Al Wissam clothing has became popular among music and sports celebrities. (Source deadlinedetroit.com)

Mayor’s Jewelers, Sarasota Florida hit with an overnight roof-top burglary

Retail skimming ring busted a second time in two weeks in Sacramento at Chase Bank

Pair sought for credit card fraud and San Antonio, TX.

Mother - son busted stealing over $2,000 in merchandise from store in Heritage Place Mall, in Owen Sound, Ontario, Ca.

Counterfeiter arraigned in Albany for hitting Rite Aid, Radio Shack, and Champs Sporting Goods with fake $10's - $20's and $50's

Shoppers in Fort Worth, Texas get a little out of control at Walmart

Montgomery, Alabama store employee shot during Thanksgiving robbery. Suspect in custody

University of Delaware bookstore employee charged with $1500 theft

Boise, Idaho Police arrest man believed to be serial shoplifter

Shopper Pepper Sprayed, Arrested in Argument Over TV at New Jersey Walmart

Store manager helps set up sting to bust credit card fraudster in Jefferson, Ga.

Burlington, Vt., serial shoplifter busted hitting multiple stores at University Mall

Parking space dispute turns violent at a Claypool, Virginia Walmart; one man stabbed 

Pensioner jailed after being caught shoplifting - for the 200th time in UK

 

ORC News
Sponsored by Protection 1

Suspects Bought $20,000 Worth Of Gift Cards At Walmart in Centennial, Colo. - Can You ID them? Hitting stores from Colo. to New York  According to the sheriff’s department, on Oct. 9 three white men purchased over $20,000 in gift cards at the Walmart located at 10900 East Briarwood Avenue in Centennial using several different cloned credit card numbers. “After speaking with several law enforcement agencies, the same suspects can be seen on surveillance at Target and gas stations throughout the metro area,” the sheriff’s department said in a statement. “Some of the gift card usage has been tracked to Arizona and New York.” (Source cbslocal.com)

Clarksville, Tenn., police bust one female - ID'ed two more females - still looking for 5 ORC gang members that hit Governors Square Mall  The Clarksville Police Department have identified three of the adult females involved in the Organized Retail Crime Group as Terry S. Campbell, Toxzia Hughes, and Erica Greer. Hughes has already been booked in Montgomery County Jail, the other two identified have not been apprehended, and five other suspects have not been identified yet. (Source clarksvilleonline.com)

Five member ORC female gang busted in Houston Tx. hitting Houston Premium Outlets  Five suspects have been arrested on organized retail theft charges two days before Thanksgiving. A security guard told police he saw five women take merchandise from six different stores without paying. All five defendants were located and arrested and all merchandise was recovered. Edna McWhorter charged with Engaging in Organized Retail Theft, a state jail felony, that was enhanced to a 3rd Degree Felony due to Previous Conviction, and booked into the Harris County Jail. Defendants Denesha Dunn, Autumn Murphy, Barbara McWhorter, and Kurneshia Armstrong were all arrested and charged with engaging in organized Retail Theft (State Jail Felony), and booked into the Harris County Jail. Additional charges of engaging in organized crime may be consider by the District Attorney’s office. "It is our belief they went into about 10 to 12 different stores stealing retail merchandise,” said Pct. 4 Assistant Chief Mark Herman. Stealing expensive purses, and items for re-sale. (Source yourhoustonnews.com)

Traffic stop leads to international large scale credit card and identity theft ring - 4 arrested in Emanuel, Ga.  On Friday, Nov. 8, 2013, a Georgia State Trooper stopped a vehicle for exceeding the speed limit. During the stop, the trooper observed several credit cards and gift cards inside the vehicle, along with a card scanner and computer equipment. Information gathered at the traffic stop gave investigators enough evidence to conduct a search warrant at a residence in Swainsboro. At the residence, deputies seized more items related to identity and credit card fraud, and property believed to be profit from fraudulent activities. Items found in the vehicle and at the residence produced enough evidence to indicate that the case has international ties. Because of this, the sheriff requested that the United States Secret Service assist his investigators. Locally, a total of four individuals have been arrested in connection with the case and are currently being held without bond in the Emanuel County Jail. More arrests are pending as the investigation progresses. (Source forest-blade.com)

4 charged in ‘major shoplifting ring’ in Manchester area of Rock Hill, N.C.  Rock Hill police detectives found themselves opening Christmas gifts early this week, after they discovered what is believed to be stolen merchandise wrapped for holiday giving by four women suspected of being part of a major shoplifting ring. Inside the colorfully wrapped packages are what detectives described as merchandise reported stolen from stores in the Rock Hill area, including some that still had security and store tags on it, police said. They also found valuables belonging to stores in the Concord Mils area. (Source charlotteobserver.com)

Female ORC Duo busted in Jacksonville, Fla., hitting Western Boulevard retail store for over $6k  Jacksonville police say Rafeeka Candice Brunson, 37, and Dominique Eason, 19, were arrested after officers responded at 3 p.m. Wednesday to "the vicinity of Marshall's on Western Boulevard to a report of a larceny that just occurred," according to a JPD press release. Police say that patrol officers attempted to stop the vehicle the two were in on Moosehaven Road, but it contined into a nearby parking lot, shifted into reverse and collided with a JPD car. The driver and passenger tried to run away, according to JPD, but were taken into custody. More than $6,000 worth of stolen merchandise was recovered from the vehicle. (Source jdnews.com)

3 Bronx women busted for $4,800 electronics shoplifting spree at Wal-Mart in East Greenbush, N.Y. - one was prison escapee  Three women from the Bronx were spending Thanksgiving in the Rensselaer County Jail after allegedly shoplifting nearly $4,800 in electronics, computers and housewares from a Wal-Mart in East Greenbush. Lockwood was also charged as a fugitive from a Connecticut, where she was wanted by the state corrections department for escaping from a work release program and for grand larceny. (Source timesunion.com)

Fayetteville Police announce Organized Retail Crime effort for the holidays
  On Tuesday, November 26, 2013 at 11:00 am, the Fayetteville Police Department in partnership with the Cumberland County Sheriff's Office, Hope Mills Police Department, Spring Lake Police Department and area retail merchants held a media conference at Cross Creek Mall. The purpose of the media conference was to discuss the impact of Organized Retail Crime on law enforcement and the community. (Source youtube.com)

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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John Davis was named Vice President of Lane Bryant, a division of Ascena Retail Group, Inc.
Sam Hildebrandt
was named Director of Logistics for NSB.
Randy Guarneri
was named District Loss Prevention Internal Field Auditor for EZCORP.
Chris Young, CPhT was promoted District Loss Prevention Manager for Walgreens.
Brian Booker was promoted Area Loss Prevention Manager for Nordstrom Product Group.
Dana Bush was promoted Manager, POS/Pharmacy Investigations for Schnuck Markets, Inc.
Patrick Duncan was promoted Territory Loss Prevention Manager/South East Market for Sears Holdings Corp.

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How to Show Appreciation and Get Better Results from Your Employees this Holiday Season 
It's the season for giving thanks, but it shouldn't be limited to just around the dinner table; show your employees how much you appreciate their hard work and you may find it profits you too! Take the time to show you're thankful by using these tips. (Make an "appreciation day")

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Networking has always been a key to career development and finding that next job. However, if you're not careful it can also limit you, eliminate you and even work against you. If your network is comprised of executives doing exactly what you do, then you may have competition and may even find some working against you. You've got to broaden and expand your network outside your immediate group and establish relationships outside your company and your professional circle. Remembering that quantity is no substitute for quality and, as in any mutually beneficial relationship, what you bring to the table for them is as important as what they bring to the table for you.

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