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The D-D Daily Mobile Edition

December 3, 2013

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News Brief
Sponsored by WG Security Products, Inc.
Advance Auto Parts Announces Sensormatic's Michael Creedon as President of Autopart International  Advance Auto Parts, Inc. (NYSE: AAP), a leading automotive aftermarket retailer of parts, batteries, accessories and maintenance items, announced today Michael Creedon will join Autopart International (AI) as President. Most recently he led Tyco’s Sensormatic subsidiary, after working his way up through the Tyco organization where he began as an analyst. Mike takes a lot of pride in the accomplishments of his team at Sensormatic and I am confident he will lead our Autopart International team to continued success.” Prior to joining Autopart International, Mr. Creedon most recently served as Vice President and GM, Sensormatic, LLC – North America Sales and Operation where he was responsible for the strategic direction, operational performance and financial contribution of Tyco Integrated Security’s largest North America vertical. Prior to that Mr. Creedon held various leadership positions with ADT Security Services, Inc. and Tyco International (US) Inc. (Source businesswire.com)

NYC Commission on Human Rights Subpoenas Macy's, Bloomingdale's on LP apprehensions  The New York City Commission on Human Rights has issued a subpoena to Macy’s Law Department, ordering them to provide the commission with documents by Dec. 10 for all Macy’s and Bloomingdale’s locations in New York City, regarding information that pertains to their policies on loss prevention and approaching and detaining individuals suspected of theft. NYC Human Rights Commissioner, said Monday, “It is disappointing that they have not fully cooperated in the commission’s investigation into recent allegations of racial profiling at some of the city’s larger retail stores and instead sought to dictate the terms and scope of our investigation. The commission will be issuing subpoenas to other stores that have been unresponsive, including Old Navy and Banana Republic.” (Source wwd.com)

CFOs souring on U.S. economy
Sixty percent of CFOs believe the state of the U.S. economy will remain the same or worsen during the next six months according to the Grant Thornton LLP 2013 Fall CFO Survey. The survey reflects the insights of more than 1,600 CFOs and other senior financial executives across the United States. (Source businesswire.com)

Coming Soon, a Night Watchman With Wheels?
  The night watchman of the future is 5 feet tall, weighs 300 pounds and looks a lot like R2-D2 – without the whimsy. And will work for $6.25 an hour. A company in California has developed a mobile robot, known as the K5 Autonomous Data Machine, as a safety and security tool for corporations, as well as for schools and neighborhoods. (Source nytimes.com)

Online sales yesterday rose 21 percent from 2012  Retailers catering to smartphone and tablet users benefited the most, with mobile traffic accounting for 32 percent of site visits, a 45 percent gain from last year. (Source bloomberg.com)

Cyber Monday online sales are up 17.5% as of 6 p.m. EST on Monday  According to IBM Digital Analytics Benchmark. Mobile traffic accounted for 29.4% of all online traffic, up almost 62% compared to the same period last year. •Smartphones drove 20.2% of all online traffic compared to tablets at 9.2%, making it the browsing device of choice. (Source chainstoreage.com)

While the web enjoys a robust start to the holiday shopping season, total retail sales fell 2.7% over the long holiday weekend  U.S. online sales from Thanksgiving through Sunday were up 14.5%, IBM says. And as of noon Eastern today, web sales are up 21.4% compared with Cyber Monday last year, says IBM, which analyzes purchases and activity on more than 800 client retail sites for its findings. Meanwhile, the NRF reported yesterday that total retail sales over the four-day long weekend fell 2.7% from $59 billion last year to $57.4 billion this year. (Source internetretailer.com)

Roundy’s, Inc. Announces Strategic Acquisition Of 11 of Safeway's Dominick’s Stores in Chicago

Natural Markets Food Group parent company of Fresh & Green’s grocery stores, to close its six Fresh & Green’s stores in the District and Maryland

Amazon opens pop-up in San Francisco

URM stores implements enhanced security that blocks cyber attack on its payment processing system 
The data breach, reported last week, affected most Roseauers, Super 1 Foods, Harvest Foods and Family Foods stores in Montana, and those and others across the Pacific Northwest. The attack appeared to target data found in the magnetic strip on the back of credit and debit cards, which was apparently used to make counterfeit cards that were being used primarily in other states and, sometimes, other countries. (Source missoulian.com)

Universal Protection Security Systems acquires, expanding its capabilities  Universal Protection Security Systems has announced the acquisition of video security services provider THRIVE Intelligence—allowing Universal Protection Security Systems to expand its surveillance offerings (Source securitysystemsnews.com)

HID Global Acknowledges Electronic Pickpocketing Risk Credit Card Companies Continue to Deny  Major credit card companies continue to downplay the threat of electronic pickpocketing, even as a leading entry control point system manufacturer acknowledges that the risk posed by RFID-enabled cards extends well past the potential for monetary theft, Identity Stronghold announced today. Current findings show that transit cards and facilities using contactless card readers are also highly vulnerable to serious security breaches. (Source pymnts.com)

Quarterly Same Store Sales Results

Ascena Retail Group Q1 up 4% with net sales up 5%
Krispy Kreme Q3 company stores up 3.7% with revenues up 6.7%
Shoe Carnival Q3 up 0.7% with net sales down 3.7%
Southeastern Grocers (Winn-Dixie and Bi-Lo) Q3 up 0.5% with sales down 3.1%

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EHS & Safety
 
Does Poor Safety Equal Poor Management?
In interviews with top officials, the majority indicate that they demand excellence in safety because they view poor safety as a warning sign of other management or performance weaknesses. If this is truly the case, which performance areas is safety linked to? What is this link? To answer that question, the causes for poor safety performance has to be analyzed first, and this could include that some organizations try to manage safety but fail, safety could be a lower priority, or safety is not addressed adequately in hiring processes. The causes of failure and maybe a gap in safety culture need to be addressed and looked at further as well. If leaders talk about safety but that culture is not supportive, there is another gap in performance.  (Source ehstoday.com)
 

Loss Prevention News Network
 

Interview Series

Interview with Albuquerque Police Department - Part 1

In this three part series, Chief Raymond Schultz of the Albuquerque Police Department and Karen Fischer, Albuquerque's Strategic Support Division Manager discuss how their public-partnership model emerged and came together to help fight organized crime, how it works, and what the future will bring it. Learn how their model evolved into the highly efficient database sharing and website that helps law enforcement and loss prevention executives fight retail crime.


 
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Retail Crime News
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$500,000 worth of merchandise stolen by masked robbers who hit Michael Kors in Lee, Mass.  LEE, Mass. - Police are asking for information connected to a robbery that took place at a Michael Kors store on Saturday morning. According to authorities, three men robbed the store and stole about $500,000 worth of leather items and watches. Lee Police Chief Ronald Glidden says officers were notified of the incident at 8:30 a.m. by a store manager. Police determined that the suspects disabled the store's alarm system and broke the lock off the front door. A preliminary investigation revealed the robbery took place between 4:30 a.m. and 6 a.m. on Saturday. (Source fox23news.com)

Hickory, N.C., police investigate roof-top burglary at TJ Maxx - is it connected to rash of roof top break-ins in three states?  Police are trying to figure out if a roof-top burglar is connected to other break-ins across the southeast. Climbing onto the roof early Monday morning and broke in through the heating and air-conditioning unit. Inside they broke into the safe stealing a large amount of money. Investigators said there are similar break-ins involving T.J. Maxx's in North Carolina, Tennessee, and South Carolina. (Source wsoctv.com)

Man arrested for 'making it snow' money at Mall of America  Serge Vorobyov threw 'his last $1,000' from the fourth floor as a choir performed 'Let it Snow'. A 29-year-old Minnesota man who says he was trying to spread holiday cheer by tossing 1,000 dollar bills over an upper floor railing at the Mall of America has been cited for disorderly conduct. (Source policeone.com)

Man threatened to shoot Amazon security guard in Middletown, Delaware  Fox Point man was arrested by Middletown police early Sunday after he threatened an Amazon employee with a gun in the company’s parking lot, police said today. (Source delawareonline.com)

Police review shooting in Harrisburg Mall parking lot at 6:30 p.m. Saturday  Police say nobody was hurt in the shooting. They’ve collected shell casings and other evidence and say the video shows the suspect and some of his companions, though police have yet to say whether they know who those people are or when they’ll be charged. (Source dailyitem.com)

Police investigate bomb threat at Oxford Walmart in Maine  Police are investigating a bomb threat that forced the evacuation of Walmart late Saturday night. According to Oxford police Lt. Michael Ward, approximately 50 shoppers and employees left the store on Route 26 after the threat was called in around 11:30 p.m. The store is open from 6 a.m. to midnight. Police searched the store with a bomb-sniffing dog for almost two hours without finding any explosives, Ward said. Oxford police are following several leads. (Source bangordailynews.com)

Bomb Threat Cleared After Evacuations Ordered At Long Beach Walmart  A Long Beach Walmart store was evacuated Monday after a bomb threat was reported. The threat was cleared just after 4 p.m. (Source cbslocal.com)

West End London, England may have smash and grab crew working - as Chanel's flagship store had attempted one Sunday  WEST End stores have been urged to “remain vigilant” after an attempted smash-and-grab raid in New Bond Street on Sunday. Three people were seen arriving outside Chanel’s flagship store on two mopeds at 10.40pm before one of the suspects unsuccessfully attempted to smash the window using a concrete slab. It follows a botched raid on Prada in Old Bond Street nine days earlier when four suspects stole designer handbags worth thousands of pounds before fleeing the scene on two mopeds. (Source westendextra.com)

Two teenage boys busted for streak of theft and frauds in St. Cloud  St. Cloud police received nine reports of youths coming to a business to solicit donations, then asking to use the restroom and instead going into employee areas to steal cell phones and credit cards. More than $1,000 in merchandise had been purchased with the stolen credit cards, and the perpetrators attempted to purchase another $2,000 worth of merchandise in transactions that were declined. (Source sctimes.com)

Universal Orlando employee arrested for credit card fraud - selling park tickets  Charging resort guests' credit cards twice to buy more than $10,000 worth of theme park tickets, which Orlando police said she then sold to other guests. (Source baynews9.com)

Hundreds of counterfeit websites shut down amid Cyber Monday  U.S. Immigration and Customs Enforcement (ICE) sized more than 706 domain names selling counterfeit merchandise as millions of Americans prepared for the biggest online shopping day of the year. The National Intellectual Property Rights Coordination Center (IPR Center) teamed up with 10 foreign law enforcement agencies to seize 706 websites set up to fool potential customers into buying counterfeit products during the busy holiday shopping season. (Source dailycaller.com)

Little Rock, Arkansas AT&T store burglarized of nearly $20,000 in merchandise  Employees found a door broken and the vault room unlocked when they arrived on Saturday morning, according to a police report. More than $19,000 worth of cell phones and cash had been taken. After reviewing surveillance footage, an employee told officers the suspects looked like two men who came to the business on Friday night. The employee told the suspects the store was closed for the night. He believed the suspects stayed and watched how he locked up the vault room. (Source katv.com)

Salvation Army volunteer busted for shoplifting from assigned Walmart in Porter, Texas; bottles of cologne recovered  Loss Prevention agents said they witnessed Shields concealing merchandise in her Salvation Army apron and walking out of the store without paying for the merchandise. Deputies said Shields had more than $70 worth of bottles of cologne and perfume concealed on her. (Source khou.com)

Security guard hit by car door as shoplifters flee Dillard’s in the Music City Mall in Odessa, Texas

Men attack 67-year-old security guard at Atlanta store

Female shoplifter uses mace on JC Penney LP agent during a stop in Rochester, Minnesota; arrested and facing 3 additional charges

Wichita, Kansas Target store suffers $10,000 in damages as burglars steal a few hundred dollars worth of cell phones

Miramar, Florida Police search for T-Mobile store burglars

Gun Store employee arrested for $5000 theft in Murfreesboro, Tennessee

Furniture Store employee believed to have stolen nearly $20,000 in merchandise from his store in New Braunfels, Texas

Two Colorado Men took $2,000 in merchandise from Macy's in Fort Collins before high speed police chase  Four Denver-area people suspected of robbing a Fort Collins Macy’s were arrested after fleeing police when their stolen getaway car broke down. Clothing, watches, duffel bags, a Coach satchel and a Coach purse were all taken from the Foothills Mall department store as two men fought their way past security. (Source coloradoan.com)


 

 

ORC News
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ORC gang of three busted in Safford, Az., hitting Wal-Mart  On Friday, Johnny Ray Morales Casas Jr., 21, Randy Morales, 23, and Christina Barron, 23, were arrested and booked into the Graham County Jail on charges of shoplifting, burglary in the third degree and organized retail theft for taking part in a preplanned effort to steal goods from Walmart. The trio were arrested after a Safford officer, working on behalf of a loss prevention associate with Walmart, stopped Casas as he made his way out of the store pushing a storage bin that had been filled with merchandise totaling $971.96. According to a Safford Police report, Casas said the plan was for Morales and Barron to fill the bin with items they wanted to steal and then leave the bin in a predetermined spot for Casas to retrieve. He added that he participated in selecting items as well and used a pair of gardening scissors found on his person to cut the plastic devices that held some of the merchandise to the shelves meant to be accessed only by employees with keys. Casas also allegedly admitted this was the second time he participated in the shoplifting scheme in as many weeks and that he received payment for half of the retail worth for the items he previously stole. (Source eacourier.com)

Serial shoplifter - ORC gang of 4 - busted again in Erie, PA.  A North East woman with a lengthy record for shoplifting was arraigned Monday on a felony theft charge, nearly a year after she avoided a state prison sentence for prior convictions. State police accused Beebe and three other women, who police have not identified, of stealing a video surveillance security system valued at $798 and a DVR security system with four cameras from the Walmart store in Washington Township early on the morning of Nov. 6. (Source goerie.com)

Hotel room marijuana smell bust turns into multi-state fake credit card case in Tremonton, Utah with 4 arrests  More than 50 forged credit cards were found in the hotel room. Receipts were also found to indicate they'd made charges on the fraudulent cards all over Utah and in two other states, their native California and Nevada, Nance said. We must have called twenty different banks around the country that were victimized," said the chief. "And one in Brazil." The case has since been taken over by the U.S. Secret Service, he said, which has jurisdiction over credit card fraud and better resources for tracking violations nationally. (Source standard.net)

ORC charges for two in Conroe, TX.
Two people were arrested Friday for their role in an alleged organized effort to steal more than $4,000 from Academy in Conroe by manipulating bar codes on merchandise. David Lee Cherry Jr., 21, and Velonika Siale, 19, are charged with organized retail theft. According to information from the Conroe Police Department, Cherry and Siale allegedly changed the bar codes on merchandise, purchased the items and then returned them to other locations for gift cards. Some of the items purchased and returned included firearms, said Conroe Police Sgt. Dorcy Riddle. (Source yourhoustonnews.com)

Cadillac, Michigan ORC male suspect pleads out of ORC charge to lesser charge  Harold James Bates, 37 who had let a number of people live in his home if they stole fishing equipment from local stores for him pled to a lesser charge in court. Blankets, shoes, movies, electronics and other items also were targeted, according to Wexford County Prosecuting Attorney Anthony Badovinac. Bates had been charged with interfering with a witness for allegedly warning the people he worked with to not speak about their arrangement, in which he allegedly allowed others to live in his home in exchange for bringing him stolen merchandise. Bates’ wife, Caila Lynn Bates, 30, also was arraigned in connection with the case and continues to face Circuit Court charges of organized shoplifting and intimidating a witness. (Source cadillacnews.com)

Traffic stop leads to fake ID's, 18 fake Visa's, iPads and Samsung Galaxy Tab 3's in Chester, Md. - hitting BJ's stores  A traffic stop Nov. 30 on Kent Island resulted in the arrest of three New Yorkers on credit card fraud, theft and drug charges. In the trunk, the search found a black bag containing a green Newport cigarette carton with 12 Visa credit cards inside; the name imprinted on the cards did not belong to any of the car’s occupants, police said. Also in the trunk were four new, unopened Apple iPad Airs and nine new Samsung Galaxy Tab 3’s with no sales receipt to accompany them, police said. A search of Wise turned up a list of the BJ wholesales stores located in the Baltimore Metro area with check marks next the names along with two digit numbers relevant to the last two numbers of multiple credit cards, police said. Wise also had two Visa credit cards with someone else’s name on them, police said. During questioning, McBride said she got the credit cards from someone in New York with the intentions of purchasing the electronic devices in exchange for compensation, police said. (Source myeasternshoremd.com)

Shoplifting gang leader jailed for six months after 1900 pounds ($3,000 U.S.) raid on Stirling store in UK  ROBERTA BURKE, 50, who was part of a mob that also included crime queen Annette Daniel, sister of gangster Jamie, had plead guilty to stealing clothes worth 1920 pounds ($3,141.89 U.S.) from the Monsoon store in Stirling in 2011. Staff at Monsoon had become suspicious after noticing “large gaps” had appeared on rails where clothes had been hanging. Three crooks, identified as Daniel, Burke and Shearer, were seen in the shop. (Source dailyrecord.com)

Police hunt Romanian ATM thieves who are behind 90% of UK cashpoint fraud (skimming)  British and Romanian police are working to bring down cashpoint fraud. Around 40 million pounds worth is though to be committed per year in the UK. Around 90 per cent of it is organized by Romanian gangs according to police figures. New figures reveal a sharp rise in the crimes by Romanian gangs and there are fears this will rise further with a new wave of immigrants expected to arrive in the UK from January. Senior Home Office figures are said to be ‘nervous’ about the crime surge. (Source dailymail.co.uk)

Traveling gangs blamed for 50% spike in UK town - Cookstown - It's spiking across the pond as well  “A lot are people coming from other areas to specifically target the town, hitting as many retailers as possible,” says Chief Inspector Jane Humphries. "There has been an increase in shoplifting definitely and our crime prevention officers are working with the local shops in relation to that." (Source midulstermail.co.uk)


Springfield, Tennessee woman steals $200,000 from Walmart and Straigttalk in phone card scheme  A Springfield woman is facing felony theft charges after the Tennessee Bureau of Investigation said she ran a scheme involving Walmart and Straighttalk phone cards that resulted in a loss of more than $200,000. TBI investigators said Petty posed as a Walmart supervisor and called Tracfone to activate stolen Straighttalk phone cards several times between June 2012 and October 2013. She verified times when the activation system was down. Once the cards were activated, she sold them to people throughout Robertson County at a discounted rate or returned them to Walmart to receive a refund. Alexandrea Petty, 21, was arrested by TBI agents at a relative’s house Monday morning. (Source tennessean.com)

“Protection 1 is proud to be sponsoring the D-D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this  national epidemic.” Rex Gillette, VP Retail Sales, Protection 1.

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CAP Index Partners with ABA, FMI, LPRC, and RLPSA in Industry Association Studies

CAP Index has always worked with leading trade associations to help them communicate important industry findings to their members through research studies, data analysis, and presentations at their annual meetings. Recent examples include:

American Bankers Association
CAP Index provides data analytics and quarterly industry reports to American Bankers Association Bank Capture subscribers. Developed in partnership with the Federal Bureau of Investigation (FBI), ABA Bank Capture is a collaborative initiative led by the ABA, an advisory board of member bankers, and law enforcement. ABA Bank Capture is a data-sharing platform for banks to report and analyze their robbery and other bank crime data.

Food Marketing Institute
We provided statistical analysis for the Food Marketing Institute's Employee and Customer Safety Metrics Survey covering workers' compensation and general liability bodily injury claims. The CAP Index analysis included OSHA recordable cases, DART cases and medically treated injuries. Additionally, the greatest injury types as well as injury causes were reported for individual departments within retail locations and distribution centers.

Loss Prevention Research Council
The Loss Prevention Research Council has typically done much of their own shrink/loss research and included our CAP Index Scores in their analyses. Recently, however, we were given the opportunity to work directly with four major retailers and the LPRC on a preliminary assessment of temporal and spatial robbery patterns across U.S. regions and Metropolitan Statistical Areas. The study illustrated that robbery rates are strongly correlated with the underlying risk of crime in each neighborhood as indicated by CAP Index Scores.

Restaurant Loss Prevention & Security Association
CAP Index has a long history of working with the Restaurant Loss Prevention & Security Association (formerly known as the National Food Service Security Council). Most recent examples of our collaboration include multiple robbery and burglary analysis reports that were presented at their annual conferences. Additionally, a preliminary security measure use survey was conducted earlier this year with the goal of exploring a more advanced countermeasure-related study in the future.

 

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Chris Briner was named Area Loss Prevention Manager for Ross Stores
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Your Career
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The Surprising Reason to Set Extremely Short Deadlines  You would think with a short deadline the anxiety and build up of stress would be a bad thing for you, but this illustrator tells FastCompany that he realized that the tension was helpful as it helped reach decisions. (Parkinson's Law)

Be Grateful More Often
With the holiday season upon us, it's important to be reminded of the purpose of this time of year: express how grateful you are for the things and people you have, especially at work. Count your blessings, including for work; it does so much more than just make us feel good! (Gratitude has long lasting effects on the receivers)

Why Taking Time Off is Good for Your Brain  Keep this in mind during the holidays; catching up on work, or just working through what are supposed to be your resting days is bad for your brain. Your brain actually starts to push back, and that's when you really need to rest. Use these tips to get more rest! (Go ahead, take a nap)

14 Ways to Stay Focused at Work This Holiday Season  As you try to juggle parties, holiday shopping, travel plans, and work you may find yourself losing focus and drive at work. Don't let the holidays interfere on your work time and your agendas, use these guidelines to stay productive and on track. (No multitasking - no online shopping while on the phone!)

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Tip of the Day
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It's all in the prep! What an understatement. Preparation is the footer to all successful programs, trips, interviews, rollouts, virtually everything. Quite frankly, it's also the lack thereof that leads to most failures. One cannot over prepare for anything you do, but the key is, once prepped, having the faith in yourself to pull it off. There's an imaginary line you cross when you get close to the time you have to perform where you've got to put down the prep and relax right before the game starts so to speak and just rely on your memory and instincts to kick into gear. It's almost like you need time to let your brain take a break right before the gun sounds so you can allow your focus to take hold and your instincts to take over. Prep-Focus-Perform, what a rhythm!

Just a Thought,
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Gus Downing

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