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12/6/18 d-ddaily.net







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Old Navy Greater Manhattan
Loss Prevention Team

"Together We Protect"

Top (left to right): Sr. LP Manager Anthony Thomas, Sr. LP Manager Justin Hill

Bottom (left to right): Sr. LP Manager Joe Perretta, Flagship LP Manager Krystal Torres, Sr. LP Manager Debra Ortiz, Regional LP Manager Bryan Peranzo
 


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Moving Up
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Jennifer Thomason promoted to Senior Director, Global Nike Direct Risk & Control
Jennifer previously held the role of Director, APLA Loss Prevention for the retailer for over two years, and prior to that she was the Manager of Global Loss Prevention Operations. She's held various loss prevention and operations roles throughout her ten years in the industry including Director of Operational Risk for EZCORP, Regional Loss Prevention Manager for Dollar General, Divisional LP Manager for Axcess Financial and LP Consultant for Protiviti. She was also a police officer with the Greenville Police Department. Jennifer earned her Bachelors of Science in Criminal Justice from the University of North Alabama. Congratulations, Jennifer!

Tommy Nelson, CFI named Global Director of Security and Loss Prevention for XPO Logistics, Inc.
Prior, Tommy was the Regional Loss Prevention Manager - Eastern Region for Williams-Sonoma, Inc for seven months. Previously he'd worked for XPO Logistics in 2016 as the Global Director of Security and Loss Prevention and as a Loss Prevention Manager in 2013. Congratulations, Tommy!

Andrew Barborak, CFI named Senior Market Asset Protection Manager for REI
Prior, Andrew was the Director of Loss Prevention for Gander Outdoors, and the Director of Loss Prevention for Gander Mountain for over 12 years before that. He also held various asset protection positions for Target including AP Process Analyst and AP Team Lead, and was an Exchange Detective Supervisor for Army and Air Force Exchange Service. Andrew earned his Bachelor's degree in Criminal Justice from University of North Dakota and his Master's in Security Management from Michigan State University. Congratulations, Andrew!

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Top Industry News
 

America's #2 Retailer - Kroger's Asset Protection Efforts
Continue to Impact Shrink 5th Quarter in a row

With nearly 2,800 stores in 35 states under two dozen banners & annual sales of more than $115.3 billion,
Kroger today ranks as one of the world's largest retailers


Kroger's New Investment On 1st VP of AP Role in April 2017
Paying Off - Here's the Proof
Kroger CFO, Mike Schlotman, Calls Out & Recognizes Continuous Shrink Improvement In 5 Consecutive Quarterly Results Calls

Quarterly & Full Year Results Conference Call Transcripts With Shareholders & Media

Dec. 6th Press Release: Gross margin was 21.6% of sales for the third quarter. Excluding fuel and the LIFO charge, gross margin decreased 91 basis points from the same period last year but was higher than the 2018 second quarter. Kroger's shrink rate continued to improve during the third quarter. The gross margin rate reflects the timing and size of price investments compared to a year ago, rising transportation costs, and the growth of the specialty pharmacy business.

Shrink improvement and waste has been a major focus at Kroger. Which is why they staffed a Vice President level position, Mike Lamb in April 2017. Their first ever VP level AP executive in their long history.

With undergoing a massive effort to standardize the AP effort in over twenty banners the organization is reaping the rewards of improved performance. The whole story of which is being published on the Daily shortly.

For more on the quarterly results history see the Daily's article - Kroger's AP Efforts Paying Off posted 9/24/18. kroger.com
 


Huawei CFO Arrested in Canada for Extradition to the U.S.
Washington officials have expressed spying concerns over the Chinese company's tech
China demands release of CFO, who is the daughter of Huawei's founder


A top executive and daughter of the founder of the Chinese tech giant Huawei was arrested on Saturday in Canada at the request of the United States, in a move likely to escalate tensions between the two countries at a delicate moment.

The arrest of Meng Wanzhou, the chief financial officer, unfolded on the same night that President Trump and President Xi Jinping of China dined together in Buenos Aires and agreed to a 90-day trade truce. The two countries are set to begin tense negotiations in hopes of ending a trade war that has been pummeling both economies.

China says her detention is possibly a rights abuse. "We have made solemn representations to Canada and the US, demanding that both parties immediately clarify the reasons for the detention, and immediately release the detainee to protect the person's legal rights."

A Canadian law-enforcement source with knowledge of the arrest said the United States is alleging Ms. Meng tried to evade the American embargo against Iran, but provided no further details. Since at least 2016, U.S. authorities have been reviewing Huawei’s alleged shipping of U.S.-origin products to Iran and other countries in violation of U.S. export and sanctions laws.

Huawei, the second-largest maker of telecoms equipment, and China's ZTE, have been under scrutiny by the U.S. government for a number of years over suspicions that their equipment can be used to spy on Americans. nytimes.com bbc.com theglobeandmail.com

ALL-TAG Opens a New Subsidiary Location in Mexico City, Mexico
ALL-TAG, a manufacturer of U.S. made RF EAS Labels, supplier of AM and RF Anti-theft Security Tags, Security Labels, and other loss prevention products recently launched a new subsidiary in Mexico City, Mexico.

“We’re thrilled about this expansion,” commented ALL-TAG’s CEO, Stuart Seidel. “This is yet another strategically located facility that allows all retailers in Mexico to receive orders in a timely and cost-efficient manner.”

The office is filled with the personnel necessary to provide the exceptional support and customer service ALL-TAG customers around the world have come to expect. The warehouse is fully stocked with everything from AM and RF Labels, to hard tags and other loss prevention solutions that are ready for immediate shipment. prweb.com

HS Brands Global Expands European Reach with Acquisition of Mystery Review, Netherlands
HS Brands Global, a leading provider of Customer Experience Evaluations, Mystery Shops, Loss Prevention, and Franchise Assurance services, announced today the acquisition of Mystery Review located in Hilversum, Netherlands. As part of the acquisition, Carlo van den Berg, was named Director of European Client Services and will continue in his former responsibilities of overseeing the Hilversum day-to-day operations as well as business development all over Europe. digitaljournal.com

In Case You Missed It:
The Surprising Global Forward March of Facial Recognition


By Tony D'Onofrio, Global Retail Influencer

Originally published as a four-part series, this is the long-read version consolidating the latest research of the global forward march of facial recognition technologies. From Apple normalizing its acceptance, to disruption in the retail / security / healthcare industries, to the emergence of China as the FaceID innovation laboratory, and the ever-growing new global applications, we stare into your auspicious Internet of Things (IoT) future. Read more here.

Bear spray accident at Amazon warehouse shines light on safety record
Two dozen workers hospitalized following incident in Robbinsville, NJ

Internet giant Amazon was urged by a worker advocacy group weeks ago to give workplace safety urgent attention. The National Council for Occupational Safety and Health said seven workers nationwide have died in accidents at Amazon warehouses since 2013, tamping down praise the company received for raising its minimum wage to $15 an hour.

"A pay increase is worth a lot more if you come home in one piece at the end of your shift," said Marcy Goldstein Gelb, the group's co-executive director.

At least two dozen workers at Amazon's Robbinsville, New Jersey, plant were hospitalized Wednesday, officials said, after a can of bear repellent fell off a shelf, putting a fresh spotlight on the internet company's safety record. usatoday.com

Holiday Returns "A Ticking Time Bomb"
Half of the apparel sold at the holidays is about to be returned

All that spending is making for a lot of returns. In a report emailed to Retail Dive, business-to-business marketplace B-Stock revealed that 11% to 13% of holiday purchases are returned, that 20% of all returns take place at the holidays and that it costs twice as much to process an online return as it does to sell it, though it should be noted that B-Stock is a solutions provider for returned inventory.

Historically, retailers tend to list 60% more inventory in their first quarters versus their fourths, with the highest volumes coming in February and March. This year between $90 billion and $95 billion in holiday merchandise will be returned, and, with e-commerce holiday sales expected to reach $123 billion, online holiday returns will spike to $36.9 billion.

And a lot of that will be clothes, with "women's trendy apparel" topping B-Stock's list of most returned merchandise from Q4 sales. The category on Black Friday this year saw the biggest increase in orders year over year, a whopping 450%.

Nearly a third (32%) of U.S. shoppers say they'll abandon an online purchase without an offer of free returns, and that's the third major reason (after delivery options/charges) for online shoppers abandoning a purchase, according to omnichannel retail management firm Brightpearl's latest 'Fast & Frictionless' report. More than a quarter (28%) do so if they can't find information about a returns policy, according to the report. Things get worse if you include actual purchases, Brightpearl found: 71% of U.S. consumers say if they had a poor shopping experience related to returns, (pre-or-post purchase), they're unlikely to ever shop with the same brand again. retaildive.com
 


Announcing November's LPC and LPQ professionals!

The Loss Prevention Foundation would like to recognize and congratulate the following individuals who successfully completed all of the requirements set forth by the board of directors to be LPQualified (LPQ) and/or LPCertified (LPC):

● Jackie Chapman, LPC - Walmart
● Jonathan Kobayashi, LPC - Amazon.com
● Faiz Malik, LPC - Amazon.com
● Rodney Maynard, LPC - Lowe's
● Samuel Miller, LPC - Lowe's
● Trevor Mohs, LPC - Amazon.com
● Zackary Mongosa, LPC - Amazon.com
● David Mosser, LPC - Amazon.com
● Shelley Orf, LPC - Sears Holdings Corp.
● Patrick Patton, LPC - Lowe's

● Micah Sheffield, LPC
● Desi Touchet, LPC - Wal-Mart
● Spencer Von Behren, LPC - Amazon.com
● Meggan Eckard, LPQ - Goodwill Industries of Seattle
● Skylar Hall, LPQ - University of Indianapolis
● Shiva Shankari Krishnammal Ganesan, LPQ - Sears
● Jeff Maksimowicz, LPQ - Lowe's
● Yevgeniy Mayba, LPQ - Festival Foods
● Scott Pocius, LPQ - Zugress Security Services
● Rick Snook, LPQ - Axis Communications, Inc.

 


DOJ Continues to Validate Violent Crimes Spiking in U.S. at Project Safe Neighborhoods National Conference
Deputy Attorney General Rod J. Rosenstein Delivers Remarks

Violent crime rates fell in the early 1990s and declined for more than two decades. Some people started to take it for granted. Maybe they started to believe that progress was inevitable. They did not realize that effective law enforcement is essential to reducing crime, and effective law enforcement requires coordination, and it requires political support.

So they were surprised when the downward trend suddenly reversed in 2014. From 2014 to 2016, nationwide violent crime increased by 7 percent, and murders spiked by 21 percent. There was an 11 percent increase in the murder rate in 2015 alone — the largest annual increase since 1968.

The upward trend was especially pronounced in big cities. In 2016, the murder rate rose in 22 of the 34 largest cities.

Drug abuse also soared, and drug overdose death rates skyrocketed to record numbers. Meanwhile, the federal government shifted away from the cooperative PSN model. Federal agencies prosecuted fewer violent criminals and drug dealers, and the federal government’s relationships with state and local law enforcement agencies deteriorated.

The most important people here are the men and women who work on the front lines to reduce violent crime. Whether you are a prosecutor or a law enforcement officer; a researcher, prevention specialist, or community leader, we all share a common goal: to make our communities safer. 

We created the National Public Safety Partnership, enhancing federal support of law enforcement in 17 cities. The Department awarded more than $5 million in grants to ensure that cities have the necessary technology and equipment to fight violent crime. We awarded more than $31 million in grants to support Regional Information Sharing Systems, and the Technology Support Center, which empowers law enforcement agencies nationwide with information to achieve crime priorities. justice.gov

Justice Department Settles Immigration-Related Discrimination Claim Against Mrs. Fields Cookies
The Department’s independent investigation concluded that, from at least March 21, 2016, to March 20, 2017, Mrs. Fields required lawful permanent residents to provide specific documentation issued by the Department of Homeland Security to prove their work authorization, while not imposing this requirement on U.S. citizens. justice.gov

Educate Entry-Level Workers on Workplace Ethics
"Whether you're hiring recent high school or college graduates or other entry-level workers, make time to teach them what they may not have learned in school: the ethical rules of the road in business."

Far too many young adults enter the workforce without these lessons, only to find themselves on the sharp end of the investigation spear and terminated for cause—not realizing why until it is too late.

Raise expectations by heightening awareness early on and engaging your earlier-career workers in all matters relating to career management and workplace ethics. Teach them life lessons when they join your organization—arguably their first encounter with a full-time job and the sometimes-harsh realities of the workplace.

"More important, steer them clear of mistaken assumptions that may land them in hot water for failing to understand that school and workplace expectations can differ significantly," Nasby said. shrm.org

4 Holiday-Party Considerations for Limiting Employer Liability
Potential problems at social gatherings include bullying, sexual harassment and other misconduct, as well as accidents and injuries.

"It's important to make expectations clear from the start," said Nathan Baker, an attorney with Barnes & Thornburg in Indianapolis. "Think about the message, and make sure it's positive."

The leadership team should set the example for the rest of the staff, Baker noted. Furthermore, leaders should encourage workers to report any incidents as soon as they happen so that the employer can play an active role in any resolution, he said.

"Involve your folks," Baker said. "Maybe your employees would rather get a $100 gift card and have a pizza party. Or maybe they'd rather donate the money to a food bank and spend time volunteering." Employee engagement is the key, and there's no single solution, he said. What works for one organization may not work for another. shrm.org

VP Loss Prevention for Fred's Inc in Dallas, TX
The Vice President Loss Prevention is responsible for providing direction, development and leadership to Loss Prevention, Safety, Security and Audit teams for corporate, distribution centers and the field. These teams directly impact enterprise shortage control, security awareness, and program compliance for all Fred's retail locations. The Vice President manages multiple Security, Loss Prevention and Safety programs and initiatives for stores and in our corporate offices. fredsinc.com

Fred’s, Inc. operates approximately 600 general merchandise and pharmacy stores, including 13 franchised locations, and three specialty pharmacy-only locations. With unique store formats and strategies that combine the best elements of a value-focused retailer with a healthcare-focused drug store. fredsinc.com

Tips for Managing Employees in the Event of a Natural Disaster

Lampert’s Hedge Fund Makes Bid for Sears Stores and Assets

Wells Fargo Firing Dozens of Regional Managers in Retail-Bank Cleanup

NYPD to Deploy 14 Drones

Quarterly Results
Kroger Q3 identical sales up 1.6%, total sales down 0.3%

 

Registration Open for 2019
ISCPO Conference

March 6 & 7
7-Eleven Store Support Center - Irving, TX

The International Supply Chain Protection Organization's annual conference brings together loss prevention, security, and protection professionals working within the global supply chain for two days of networking, education, and collaboration. This year's conference, taking place in Irving, Texas March 6 - 7, 2019, will focus on how Ecommerce is transforming the landscape of loss prevention and supply chain risk management.

For more information,
visit our website.


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and doesn't filter retail's reality
  








Spotlight on Intellicheck
 

Equifax Identity Theft Data Poses Risk for Retailers and Shoppers This Holiday Season

MELVILLE, N.Y.-- Intellicheck President and CEO Bryan Lewis warns that the personally identifiable data stolen during the Equifax breach is going to be a problem this holiday season with fraudsters poised to take advantage of high-volume consumer shopping.

“In data breach scenarios like the one we saw with Equifax, fraudsters typically wait up to 18 months before using the personally identifiable information they’ve stolen. Based on when that breach occurred, we expect this to be a very dangerous holiday shopping season as the data in hackers’ hands from the Equifax breach should be hitting the market now, just as the holiday shopping season is in full swing. The timing couldn’t be worse for retailers and holiday shoppers,” Lewis explained.

There were 145 million names, social security numbers and dates of birth compromised during the Equifax breach in July of last year. But, it’s not just the Equifax breach. Javelin Strategy and Research puts the total value of identity theft at nearly $17 billion dollars last year. On average, an identity was stolen every 1.88 seconds in the US in 2017. More than 57 million records have been exposed thus far this year according to The Identity Theft Resource Center.

Lewis noted that fraudsters know that holiday shopping means retailers are seeing a larger volume of transactions and new account openings as well as increased buy on line pick-up in store purchases. They also see opportunities because they know that retailers experience a higher volume of returns during and after the holiday shopping season. At the same time, consumers are making a larger number of purchases than they would normally. These factors give the advantage to identity thieves.

Lewis urged consumers to be alert when they are making their purchases. “Credit cards are a better payment option than a debit card because money is not being taken out of your bank account that can be tied up for a length of time while you go through the dispute process. Consumers should also be vigilant after the fact by watching their account statements to be sure charges are valid,” he said. He also advised consumers to be careful about online purchases and suggested limiting shopping to sites that offer payment security features. Additionally, he recommended that shoppers avoid clicking on links in emails without confirming the sender is legitimate.

Read More Here





Starwood Breach Reaction Focuses on 4-Year Dwell
The unusually long dwell time in the Starwood breach has implications for both parent company Marriott International and the companies watching to learn from.

According to Mandiant, the average dwell time for an attack is 101 days. Though there are few details about the Starwood/Marriott breach, experts say several factors might have contributed to the longer-than-usual dwell time.

According to Avivah Litan, a vice president and distinguished analyst at Gartner who has researched many large-scale breaches, the long dwell time is an indicator that the attackers were nation-state threat actors. "These guys are really good at what they do," she says. "You know, they're very stealthy — they hide in places you can't find." darkreading.com

Clues in Marriott hack implicate China - sources
Hackers behind a massive breach at hotel group Marriott International Inc (MAR.O) left clues suggesting they were working for a Chinese government intelligence gathering operation, according to sources familiar with the matter.

Marriott said last week that a hack that began four years ago had exposed the records of up to 500 million customers in its Starwood hotels reservation system.

Private investigators looking into the breach have found hacking tools, techniques and procedures previously used in attacks attributed to Chinese hackers, said three sources who were not authorized to discuss the company’s private probe into the attack.

That suggests that Chinese hackers may have been behind a campaign designed to collect information for use in Beijing’s espionage efforts and not for financial gain, two of the sources said. reuters.com

Girding for Deepfakes
Deepfakes are coming and companies aren't ready, reports WSJ Pro Cybersecurity's Adam Janofsky. Hackers can use neural networks and other technology to fabricate disturbingly realistic audio and video.

If individuals had a tough time discerning propaganda from actual news in the latest election cycles, think of the day when deepfakes go viral showing your CEO spouting offensive remarks or the President declaring cyber war on another nation. The potential for deepfake-induced chaos in financial markets and international relations, experts say, is very real.

How Companies Can Fight Deepfake Attacks

Companies aren’t prepared to deal with fake video and audio recordings that cyber criminals and foreign governments are creating, security experts say.

To date, deepfakes mainly have been used to poke fun at celebrities and transplant individuals’ faces onto pornography actors. In the next two years, lawmakers and academics expect hackers will use deepfakes to sway public opinions of companies and political candidates.

Companies will need to develop new strategies to thwart the effects of counterfeit recordings intended to provoke knee-jerk reactions, experts said. That includes pre-emptive video and audio recordings of executives at events and educating the public in how to distinguish real from fake.

“The best defense is an authenticated alibi video and audio recording, to show what they were actually saying and doing,” he said. “If there’s a deepfake video showing your CEO saying a racist term at a seemingly private dinner, you can say here’s the real video and work with video-sharing platforms to take [counterfeit video] down.” Found in newsletter from WSJ

Microsoft, Mastercard Aim to Change Identity Management
A new partnership wants to improve how people use and manage the virtual identities that govern their lives online.

Their idea is to create a service designed to let people enter, control, and share their digital identity data with others, on the devices they use every day. A universally recognized digital identity could make it easier and more seamless for people to work with businesses.

This project, which brings together Microsoft's identity technology and Mastercard's digital transaction capabilities, will serve as the foundation for new Mastercard services run on Microsoft Azure, officials explain in a blog post on the news. The two are teaming up with banks, mobile network operators, and government organizations to make the idea reality. darkreading.com

The Case for a Human Security Officer

Cisco: Global IP Traffic to Triple by 2022

These Robots Help Amazon’s Competitors Narrow the Delivery Gap

Alphabet’s Wing is launching a free 10-minute drone delivery trial in Finland


'Live in Dallas' 2018 at NRF Protect
#2 Most Watched

Building a Culture of
Adaptability and Resilience

Retail has undergone a seismic shift and the ripple effect on loss prevention is undeniable. The list of challenges range from e-commerce transformation to risk mitigation to the relentless pace of cybersecurity challenges.

In this LPNN interview, Rich Giaquinto, Senior Director, and Jerett Sauer, Director, Digital Loss Prevention, tell us how Gap Inc. has made adaptability a core component of it its DNA, allowing them to mitigate risk and position the company for future growth.

Episode Sponsored By:


Watch the full 'Live in Dallas' video series here.





e-commerce
Sponsored by The Zellman Group

The International AntiCounterfeiting Coalition and Crime Stoppers International Issue Tips to Help Holiday Shoppers Avoid Counterfeit Goods
Consumers are expected to spend 4.1 percent more than last year during the winter holidays, and more of their purchases are taking place online. Counterfeiters will use this opportunity to take advantage of shoppers who are hoping to find the perfect gift for a loved one.

"Counterfeiters hide behind the anonymity of the Internet, often posing as a legitimate merchant on a popular online marketplace or setting up a website that looks nearly identical to a brand's website," warned IACC President Bob Barchiesi. "This is a serious problem because they are selling products that are often made with dangerous material, such as lead in children's toys or arsenic in beauty products."

To help consumers identify fakes, the IACC and CSI recommend following the "3Ps" rule. Consumers should look at:

Price. If the price is too good to be true, then it is most likely a counterfeit.
Packaging. Stay away from products that are shipped without packaging or are packaged poorly. If it does come in a package, look out for misspellings, blurry logos or smudged ink.
Place. Be wary of which sites you shop from. Fake websites are designed to look professionally made by mimicking the design and typography of the real brand. prnewswire.com

‘Bullying brands’: How a consolidated marketplace helps Amazon assert more control over sellers
The imminent arrival of Amazon’s consolidated selling system, One Vendor, could be another way the company continues to assert dominance over the brands that sell on its platform.

It’s set to roll out in the next six months, according to sources who work with brand clients selling on Amazon. The system, first reported on by Recode, is expected to combine Amazon’s two marketplaces — one for first-party sellers, which it calls Vendor Central, and Seller Central, for third-party sellers — into one.

Fred Killingsworth, CEO and founder of the Amazon consultancy Hinge and Amazon’s former principal business development manager, said that One Vendor would effectively eliminate brand choice around how they want to sell on Amazon. Right now, brands can decide to apply to Vendor Central, which comes with perks like Prime shipping and Amazon-supported content and marketing, or set up a storefront on Seller Central, which gives brands a clearer picture of customer insights but puts more burden on their shoulders to handle demand and inventory. Judging by Amazon’s communication with clients, One Vendor would put Amazon in control of what brands sell where. For customers trying to find legit products on the site, that’s a good thing.

But it’s a hairier proposition for the brands in question. While wholesale sellers have a more simplified Amazon operation — since Amazon handles inventory and shipping — recent updates to the third-party marketplace have made it look like greener pastures, particularly as wholesale brands get their e-commerce operations and logistics off the ground on their own websites. According to Kiri Masters, the founder of the Amazon agency Bobsled Marketing, Amazon’s developments over the past year have added a slew of “bells and whistles” to Seller Central. Namely, third-party sellers get a better insight for free on customer data and behavior, and better Amazon advertising options. digiday.com

Amazon Prime customers bought 2 billion items with one-day delivery in 2018

CarMax to offer online purchasing

Trump still wants USPS to raise Amazon's shipping rates

Pizza Hut steps up online ordering with QuikOrder acquisition

eBay’s Authentication Service Now Includes Jewelry

10% More Online Retailers Offer Free Returns in 2018, Report Says
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent




ORC News
Sponsored by Auror
 

Lexington County, SC: Stolen goods worth thousands sold at flea market
Lexington Police have arrested 70-year-old Maria Smith after a lengthy investigation determined she was buying and selling stolen goods. Authorities began looking into several shoplifting cases where over-the-counter medications and other items were stolen in Lexington. Through the investigation, officials determined suspects were between $3,000 to $5,000 of merchandise to support a heroin addiction.

Investigators later identified Smith who was known to buy the stolen goods and re-sell them at a flea market in Lexington County. Authorities worked with asset protection investigators who provided merchandise and other support to expand the investigation. Over the course of several weeks, officials conducted controlled sales of merchandise with Smith. The items, valued at $5,000 in total, were presented to Smith by confidential informants as stolen items each time.

Authorities later executed search warrants at the flea market, at Smith’s home, and Smith’s vehicle. During the searches, Lexington Police recovered over $15,000 worth of stolen merchandise including over-the-counter medicines and personal hygiene items. Smith was arrested on October 31 and was charged with purchasing stolen goods from an agent of law enforcement, value greater than $2,000 but less than $10,000. wach.com

Rock Hill, SC: ‘Mom said we have to grab four items’: Teens shoplift at Walmart
Police in Rock Hill are investigating a shoplifting case where a teen was heard saying that his mother told him to steal, police said. The incident happened around 8:30 p.m. Tuesday at the Walmart on Old York Road. An employee saw a male, about 13 years old, leave the store without paying for a 32-inch television. The teen boy came back into the store with a female, believed to be around 17 years old, police said. An employee at the store overheard the male say to the female, “Mom said we have to grab four items each,” according to the incident report. The two suspects filled a cart with more items and walked out with them, police said. The two got into the back seat of a green Nissan Maxima and drove off, police said. heraldonline.com

Visalia, GA: Employee follows up online order to catch three for using stolen identify to buy furniture
Good customer service is the foundation of any businesses’ financial sustainability. And in some cases, having employees who go the extra mile can save both the customer and the servicer a lot of money. A Visalia furniture store received an online order for furniture on Nov. 27. But when they contacted the name on the credit card, the account holder said they did not place the order. The employee then canceled the order and reported the identity theft to the Visalia Police Department. When the suspects called in an attempt to order directly from the store, detectives with the Property Crimes Unit directed the employee to allow the suspects to place the order. At about 5:45 p.m. a woman and two men arrived at the warehouse in Visalia’s Industrial Park to pick up the order. All three were taken into custody and a search of the vehicles found additional evidence linking them to the identity theft. thesungazette.com

Myrtle Beach, SC: 3 suspects wanted in ORC theft at Victoria’s Secret at Coastal Grand Mall
Detective Paul Morrell with Myrtle Beach police said when people shoplift high-dollar amounts worth of products, it’s generally “professional shoplifters,” or organized retail crime groups. “In the ORC cases we have investigated, the suspects work in teams and it is a very coordinated and calculated event,” Morrell said. myrtlebeachonline.com

Coeur d’Alene, ID: Mom & Pop boutique falls victim to shoplifters twice in two weeks; over $1,500




Retail Crime News
Sponsored by Security Resources
 

Shootings & Deaths

Seat Pleasant, MD: Shoplifter shot and killed inside Discount Mart; struggle with store employee
A suspected shoplifter at a discount store in Prince George’s County was fatally shot inside the retail outlet Wednesday afternoon during a struggle with an armed employee, according to police. Seat Pleasant Police Chief Devan Martin said the employee, a member of the Discount Mart’s management team, was legally permitted to have the weapon.

The precise circumstances of the shooting, which occurred about 2:20 p.m. in the store remained under investigation Wednesday. The name of the person who died was not immediately made public. Martin said officers arrived at the store and found the suspected shoplifter on the floor and wounded. That person later died at a hospital.

He said officers learned the person had been suspected of theft and had been shot during an altercation with the store employee. Martin said the gun discharged during the scuffle but did not elaborate. fox5dc.com

New Orleans, LA: Man shot outside Chef Menteur store has died
A man who was shot outside a Chef Menteur Highway store Sunday afternoon (Dec. 2) has died, and his accused shooter has been rebooked on a charge of second-degree murder. Clifford Adeoshun, 29, was shot in the head around 1:50 p.m. by 34-year-old Edward Lunkins, following a brief conversation outside a store in the 6700 block of Chef Menteur Highway in the Plum Orchard neighborhood. nola.com

Detroit, MI: 2 employees shot inside Appliance store during dispute with customer
Detroit Police are investigating a shooting that injured two employees at an appliance store in Detroit. According to police, two employees of Sammy's Appliances, on W. Warren Ave., were shot Wednesday during a dispute with who police believe was a customer. The two victims are in stable condition. According to a witness, a customer purchased an appliance then left the store and returned 15 minutes later wearing a mask and opened fire. wxyz.com

PA State Police investigating Officers involved in shooting during Grocery store burglary
Investigators were at Golden Dawn all morning Wednesday, gathering evidence and trying to piece together what happened inside that led to officers shooting at a suspect. It all happened around 1:30 a.m. when someone called 911 to report a burglary in progress at the grocery store. Mercer County District Attorney Miles Karson said surrounding departments responded to help Farrell and when they entered the building, the officers came across a man. "They believed that the burglar posed a deadly threat to them based on the circumstances, and at least two of the officers engaged the burglar and fired their weapons," Karson said. wkbn.com

Baltimore, MD: Employee shot during attempted robbery at Restaurant Depot store
Police say an employee at a food supply warehouse in Baltimore was shot during an attempted robbery early Wednesday morning. The shooting was reported around 5 a.m. at a Restaurant Depot in the 3400 block of Annapolis Road. Officers believe two suspects entered the store and announced that a robbery was taking place. A man who worked at the store was shot during the incident and was hospitalized. fox5dc.com

Temple, TX: Man shot in Walmart parking lot and taken to hospital, suspect at large


Robberies & Thefts

Greenfield, IN: CVS employee fired after stopping thief from stealing drugs
An employee is upset with CVS Pharmacy after a robbery at his store. Zacharia Phillips claimed he was fired for stopping a thief from stealing drugs and he doesn’t think it was fair. Surveillance video captured two CVS employee pulling a man to the ground as he tried to run out the front door. Phillips is one of the workers in the video. He said the man pushed a pharmacist and attempted to take Oxycodone. His quick decision though cost him his job. Phillips said his boss fired him and his coworker a few days later. “I was defending myself, defending my pharmacist,” he said. Phillips has been working for CVS for five years. Phillips said the company told him he violated their policy. cbs4indy.com

Fresno, CA: AM/ PM Clerk recognizes Armed Robber, makes citizen arrest
Employees at an AM/PM in Kingsburg, California, made a citizen's arrest this week, after a suspect who robbed them made the mistake of coming back. "I'll never be the same, having a gun pulled on you," Monica Marin said. Last Sunday, as she was working the graveyard shift at ARCO when she came face to face with a masked man. Flash forward to exactly one week later. Surveillance video shows the moment Marin realized she'd seen those knuckles before. "He was going to start walking out the door, so I backpedaled. That's when I put my hands on the door and I was like, 'You aren't going anywhere. You robbed me,'" she said. Other customers jumped into help. They locked the door and called the police. Officers said the robber is 26-year-old Tyler Wood, of Kingsburg. abc7chicago.com

Palm Beach, FL: Man accused of using secret employee key to steal cash from former Gas Station/ employer
Robert Bell was fired from the Sunoco station 2 years ago. Bell used a secret employee key to steal $770 in cash and Red Bull and vandalize the store which reported $11,000 in damages. cbs12.com

Chandler, AZ Dramatic video shows gun heist at Shopper's Supply store
Two alleged burglars driving a stolen pickup truck through the front doors of a Chandler supply store before stealing 21 guns. Police say both suspects were high on meth at the time. All the stolen guns have been recovered. 12news.com

Washington, DC: After one-year decline, thefts at The Shops at 2000 Penn more than triple
The complex at 2000 Pennsylvania Ave. has experienced a 267 percent increase in thefts over the past year.
Thirty-three thefts within 100 feet of The Shops at 2000 Penn have been reported to the Metropolitan Police Department since the beginning of the year, with at least 27 of the reports occurring at CVS. gwhatchet.com

Sacramento, CA: Residents Concerned About State Of Neighborhood After String Of 7-Eleven Robberies

San Bruno, CA: Target Shoplifter arrested following attempted knife attack on Loss Prevention

Fresno County, CA: Deputies search for suspects in robbery series in Caruthers and Laton

Tuscaloosa, AL: 5 Arrested in Attempted Burglary of Gun Store


Counterfeit

Over 9,000 counterfeit Nikes seized in New York; valued at $1.7 Million
Some US Customs and Border Protection officers did -- in September, they intercepted a shipment of over over 9,000 counterfeit Nike sneakers in New York, the agency said in a news release. The shipment of shoes had come from China and was headed to California, when CBP officers inspected it at the Port of New York/Newark.

They thought something looked off about the shoes, and submitted images to the CBP's Apparel Footwear and Textiles Center for Excellence and Expertise, the agency's trade experts. On Thursday, the agency concluded the shoes were counterfeit and seized them. Real versions of the sneakers would have been worth nearly $1.7 million, according to CBP. cnn.com


Credit Card Fraud

Vicksburg, MS: Police are looking for two people who reportedly used two stolen credit cards to purchase merchandise totaling $1,153.79 from Game Stop

Stolen Credit Card Gang of 4 get 10 months, 12 months, 9 months & 2 Years probation respectively - Hitting Maine Stores


Sentencings & Charges

Former Security Guard at Ross Dress for Less charged with Strong Armed Robbery

Napoleon Donzell Johnson Jr. who previously worked as a security guard at a clothing store in Myrtle Beach is charged with robbing the establishment Wednesday night. Officers with the MBPD are investigating a reported strong armed robbery purportedly committed by the former employee at Ross Dress for Less. myhorrynews.com

Baton Rouge, LA: Man's death sentence in 2011 CarQuest double murder thrown out; convictions affirmed
A Baton Rouge man's death sentence in the 2011 slaying of two CarQuest Auto Parts employees at the company's Airline Highway store was thrown out Wednesday by the Louisiana Supreme Court. The high court, however, affirmed Lee Turner Jr.'s 2015 first-degree murder convictions in the fatal shooting of Edward "Eddie" Gurtner III, 43, and Randy Chaney, 55. Turner began working for CarQuest in Baton Rouge just 11 days before he killed the men during a Sunday afternoon robbery.

The Supreme Court said it tossed Turner's death sentence because state District Judge Richard Anderson issued a ruling in the middle of jury selection that prevented the defense from inquiring into prospective jurors' ability to fairly consider voting for a life sentence in a case involving a double murder committed during an armed robbery. The high court sent the case back to Anderson for a new sentencing hearing. theadvocate.com

Portland, OR: USPS employee arrested, charged with 11 counts of mail theft; $37,000 in cash deposits from Famous Footwear
A United State Postal Service carrier is accused of stealing tens of thousands of dollars from packages she never delivered. Jamie Deann Dent, 37, was arrested Tuesday on charges of 11 counts of mail theft and one count of aggravated identity theft. The alleged thefts happened from Dec. 13, 2016 to Sept. 20, 2018. Dent is accused of stealing $37,000 in cash bank deposits from the Troutdale Famous Footwear. The post office was contracted for the delivery of that money, but court documents show it never made it to the bank, prompting an internal investigation by the Office of Inspector General. kptv.com

Waco, TX: C-Store Owner on trial in Murder for Hire, revenge for a dice game


 


Robberies and Burglaries
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C-Store – Arlington, VT – Armed Robbery
C-Store – Caruthers, CA – Armed Robbery
Clothing Store – Indianapolis, IN – Robbery
Dollar General – Caruthers, CA – Armed Robbery
Dollar General – Macon, GA – Armed Robbery
Gas Station – Salina, UT – Armed Robbery
Grocery Store – Farrell, PA – Burglary
Gun Store – Tuscaloosa, AL – Burglary
Gun Store – Chandler, AZ – Burglary
Jewelry Store – San Diego, CA – Armed Robbery
Liquor Store – Midland, TX – Armed Robbery
Restaurant – Memphis, TN – Armed Robbery
Ross Dress for Less – Myrtle Beach, SC – Robbery
Target – San Bruno, CA – Armed Robbery
Tire Shop – Tulsa, OK – Armed Robbery
7-Eleven – Salt Lake City, UT – Armed Robbery

Daily Totals:
13 robberies
2 burglaries
0 shootings
0 killings




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'Tis the Season: Holiday Party Tips, Maximize Holiday Cheer without Losing Productivity and Show Your Employees You Care

Workplace Festivities: How to Maximize Holiday Cheer without Sacrificing Productivity
The holiday season provides a lot of potential for businesses, improves motivation in the workplace and strengthen team bonds. But there's a fine line between having fun festivities and avoiding a decrease in productivity. Measurable goals

11 Tips to Better Manage Time During the Holiday Season
While the holiday season is a great chance to spend more time with family and friends, for many leaders, turning off the urge to squeeze in some work might be difficult. Here's how you can juggle your personal life and work needs in 11 simple tips. Stick to your plan

A Small Gesture that Can Impact Your Employees This Holiday Season
The holiday's aren't easy or fun for everyone, but there are great ways you can make the holidays a festive occasion for your work team if they don't have others to celebrate with. Even the smallest of gestures can have the biggest influence on someone. Office Thanksgiving

How to Win Your Holiday Office Party, According to an Etiquette Expert
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Owning your mistakes is a critical element of self development. For without ownership how can anyone truly grow and change. Having the courage to face it and admit it and discuss it leads to respect and a sense of trust from those around you. To deny or to ignore merely feeds a lack of confidence not just from the group around you but also in yourself as well. Because at 2 am there is no denial and once revealed it stays with you.

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