The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

12/6/19 D-Ddaily.net
 

 





 

 


 


The D&D Daily Announces GLPS Holiday Pizza Party Winner

More winners to be named at 'Live in NYC 2020' at the NRF Big Show

Sheraton Puerto Rico Hotel & Casino
Loss Prevention Team

Where the World Comes Together

LP officers (from left to right): Nicole Bermúdez, Miguel González, Gracie Alma (supervisor), Carlos Martínez (Director of Security), Francisco Martínez, Jesed Díaz and Luis Montero

Submitted by Carlos Martínez, Director of Security for Sheraton Puerto Rico Hotel & Casino


Hey LP/AP Teams, You Could Still Win!

Send us your holiday party team picture throughout December to be included in our full-year 2019 drawing at our “Live in NYC” at the NRF Big Show event on January 13, 2020.



 



Kroger Asset Protection Delivers 9 Consecutive Quarters of Shrink Improvement

Since rebuilding the Asset Protection effort and team, The Kroger Co. has certainly made an impact since Mike Lamb, Vice President Asset Protection, joined the organization in April 2017. Kroger posted a 2.5% increase in identical sales and a 2.7% increase in total sales in their Q3 2019 sales report released yesterday - driven by a ninth consecutive quarter in shrink improvement.

With a relatively new field team and an established corporate support group staffed with subject matter experts, they've worked tirelessly on developing the 'One Best Way' throughout their 2,759 grocery stores. Operating in over 20 banners nationwide, this has been a significant accomplishment given their decentralized independent history. And to have the senior team call out shrink improvement in each of the last nine quarters certainly speaks to the team's efforts and accomplishments. It's a rarity to have it mentioned in one quarter alone. But to have it mentioned in nine consecutive quarterly conference calls is an accomplishment this writer hasn't seen before.

Congratulations to the entire Asset Protection team and to the operators supporting the effort. -Gus Downing
 



JCPenney & Salvation Army Partnership

 
2019 Angel Tree Donation Drive


Pictured (right to left): Mark Stinde, SVP of Asset Protection, Steve Green, Deb Moczalla, Scott Smith, Josh White, Prajkta Nanaware, Alexis Taylor-Smith, Analissa Brown-Johnson, Mark Hibbs, and Trae Stubblefield

For over 20 years, JCPenney employees continue to be one of the largest donors for the Dallas/Fort-Worth Salvation Army Angel Tree program. During the holiday season, this program helps provide for local children and families in need.

This year the JCPenney Asset Protection department raised enough money to adopt 15 Angels and as you can tell by the picture above, the team had a lot of fun shopping at the newly remodeled Penney’s store in Hurst, Texas!

Thank you to Fanchon Barnes, Corporate Learning and Communications Manager, Asset Protection, JCPenney, for this article submission.
 



New study shows credit card industry has ignored security innovations
A new study conducted for the Secure Payments Partnership coalition shows that the U.S. credit card industry has failed to establish adequate security standards and that a neutral third party should be put in charge, the National Retail Federation said today.

SPP today released “Payment Insecurity: How Visa and Mastercard Use Standard-Setting to Restrict Competition and Thwart Payment Innovation[CS1],” an in-depth study of EMVCo, an organization owned by the world’s six largest payment card companies that sets technical specifications for credit, debit and other payment cards. Conducted by the Retail Payments Global Consulting Group industry research firm, the report highlights a systemic pattern of decision-making by EMVCo that has put in place standards with diminished security that have led to increased fraud risk. Doing so has helped those card companies dominate the payments market, according to the report.

The 55-page paper concludes that the leadership of EMVCo has prioritized card companies’ market share over security, driven up costs for businesses and consumers and left the United States with a fraud-prone payment system that lags behind security standards in international markets. EMVCo claims to produce only technical “specifications” needed to ensure interoperability, but those specifications become de facto standards with implications far beyond technical compatibility. Because EMVCo is run by the major card companies, it is not an appropriate organization to develop standards with such widespread impact on the U.S. payments system, the paper says. nrf.com

LPRC CrimeScience Episode 35:
NRF and the Responsibility of Retail Ft. Bob Moraca

In this episode of CrimeScience, Bob Moraca (NRF) talks about the National Retail Federation’s past, present, and future, as well as the responsibilities of retail, and more with co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK). lprsearch.org
 



It’s riskier to work in retail than on America’s factory floors
The holiday shopping season and the extended hours that come with it are taking a toll on America’s retail workers. Employees at shopping malls and other outlets in 2018 were more likely to get sick or injured than in the previous year, making it the only U.S. industry with a meaningful uptick.

The increase means retail-store workers are now worse off than those working in the manufacturing sector. According to the Bureau of Labor Statistics, 3.5 of every 100 retail workers suffered an illness or injury last year, up from 3.3 in 2017 and compared with 3.4 in manufacturing.

The uptick in nonfatal injuries, such as sprains, tears, general soreness and overexertion, comes amid forecasts for a record holiday shopping season. It could also mean higher costs for companies if employees require time off or are successful in an injury claim.

Some of the riskiest stores to work in include those selling home furnishings, used merchandise and building materials, as well as tire dealers and supercenters. Injuries and illnesses at each of those also increased in 2018 from the previous year. The most precarious are pet supply stores, where about seven in 100 employees experience nonfatal injuries, according to the data.

The top reported issues by retail workers are sprains and strains, although those declined from 2017, while there were increases in general soreness and pain, contusions, lacerations and fractures.

Overall, other industries continue to top the list. Those in farming have the highest incidence of illness and injury (about five per 100 people), followed by transportation and warehousing, which includes logistics and delivery centers for online retailers. latimes.com

Take Precautions When Planning Company Holiday Parties
The end of the year is fast approaching and, with it, company holiday parties. But what should be a time for celebration can turn into instances of inappropriate behavior - and the accompanying brand-killing publicity and liability - unless employers take preventive action.

Here are some tips for employers to keep in mind before hosting a holiday event:

● Ensure employees are aware of the organization's code of conduct and policies.
● Address social-event behavior in your code of conduct.
● Make the event voluntary.
● Avoid creating a nightclub atmosphere.
● Involve your diversity and inclusion (D&I) team in the party planning.
● Consider reducing the size of the party from a companywide function to smaller gatherings of between 10 and 40 people.



Chipotle has nurses check if workers who call in sick are just hungover
"We have nurses on call, so that if you say, 'Hey, I've been sick,' you get the call into the nurse," CEO Brian Niccol said at a Barclays conference on Wednesday. "The nurse validates that it's not a hangover — you're really sick — and then we pay for the day off to get healthy again."

The restaurant chain trumpeted the policy as part of its improved food-safety practices. It suffered a norovirus outbreak among customers in Virginia in 2017, and an internal investigation found it was caused by store managers failing to follow safety procedures and an employee working while they were unwell.

"We have a very different food-safety culture than we did two years ago, OK?" Niccol said. "Nobody gets to the back of the restaurant without going through a wellness check." businessinsider.com

Retail Holiday Hiring Reflects Focus On eCommerce, Speed
With a greater emphasis on speed and online shopping, holiday hiring needs have changed amid shifting consumer preferences. Large retailers are set to hire approximately 790,000 seasonal workers this year in what would mark the second year of significant growth following years of stagnation, per data from the Challenger, Gray and Christmas outsourcing firm, CNBC reported.

The process began months ago and is ongoing in the current constricted labor market. Even so, the shift to online shopping means fewer positions. Nonsupervisory retail jobs decreased by approximately 23,000 in the past year, per the Bureau of Labor Statistics. Retail jobs increased by 1.4 percent during the same timeframe.

Retail Consultant Jan Kniffen said, according to the outlet, “We’re hiring less customer-facing people and a lot more people who are doing something else to help the customer, taking care of ‘order online and pick up in-store,’ [or] curbside pickup. That requires a lot more people; they are doing the job the customer used to do.” pymnts.com

E-Commerce Complicates Retail Store-Closure Plans
Before shuttering stores with less-than-ideal sales numbers, retailers should carefully consider the role those locations play in their broader e-commerce strategies, advises Jon Graub, a Principal at A&G Real Estate Partners, in an article in the November/December issue of the Journal of Corporate Renewal (JCR).

"If the store is a popular destination for online returns by customers in the trade area, how would closing it affect the chain's e-commerce strategy?" writes the retailing veteran. "When customers buy items online that are then fulfilled at that store for home delivery or in-store pickup, does the retailer count those transactions as store sales or e-commerce sales? The real estate team needs to know those numbers." prnewswire.com

More paths to the C-suite than ever
The traditional C-suite — executives with "chief" in their title — is expanding, according to an analysis by LinkedIn's Economic Graph team. Among the fastest-hiring C-suite jobs in the past five years are chief growth officers, chief people officers, chief diversity officers and chief innovation officers. Much of the expansion beyond traditional chief operating officers and chief financial officers reflects the rise of specialties such as data, privacy and diversity, where CEOs increasingly want their direct reports to focus. linkedin.com

In Case You Missed It:
Massive Commercial Counterfeit/Copyright E-Commerce Bust
30,506 illegal websites shut down ahead of Cyber Monday in ICE HSI-led operation

More than 1 million copyright-infringing domain names of commercial websites engaged in the illegal sale and distribution of counterfeit goods and copyrighted works are now in custody of the federal government, thanks to the combined efforts of law enforcement agencies across the world. Federal agencies, as part of the National Intellectual Property Rights Center (IPR Center), seized the websites during the year leading up to Cyber Monday, Dec. 2, 2019 - as part of Operation In Our Sites, which launched in 2014.

The IPR Center, which stands at the forefront of the U.S. government’s response to IP theft, worked directly with key international law enforcement authorities and industry organizations representing the electronics sector, luxury brand-name designers, film and entertainment and several entities specializing in apparel and accessories through the major enforcement effort. ice.gov

Dollar General to open 1,000 stores in 2020

Kroger to unload its stake in Lucky’s Market

Ollie’s Bargain Outlet CEO and co-founder Mark Butler dies unexpectedly at 61 years old

Papa John's founder sues agency Laundry Service after fallout over a racial slur


Quarterly Results

Canada's Dollarama Q3 comp's up 5.3%, sales up 9.6%
Dollar General Q3 comp's up 4.6%, net sales up 8.9%
Ulta Beauty Q3 comp's up 3.2%, net sales up 7.9%
Genesco Q3 comp's up 3%, net sales flat
Five Below Q3 comp's up 2.9%, net sales up 20.7%
Kroger Q3 comp's up 2.5%, total sales up 2.7%, digital sales up 21%
Signet Jewelers Q3 comp's up 2.1%, total sales down 0.3%

Michael's Q3 comp's down 2.2%, net sales down 3.9%
Tiffany & Co. Q3 America's comp's down 4%, total net sales down 4%
RTW Retailwinds (formerly New York & Co.) Q3 comp's down 4%, net sales down 5%
Express Q3 comp's down 5%, net sales down 5%
Kirkland's Q3 comp's down 6.4%, net sales down 6.2%
J.Jill Q3 comp's down 7%, total net sales down 4.6%


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Intellicheck’s Technology Saves Retailers and Consumers From Black Friday Fraud Losses as Chinese Fake ID Seizures
Highlight Ongoing Risks

Intellicheck President and CEO Bryan Lewis says the company’s state-of-the-art technology solutions, driven by Retail ID and Retail ID Online, saved retailers, consumers and financial institutions from millions of dollars in potential losses on Black Friday. Early data shows attempted fraudulent purchases at retailers using Intellicheck’s fraud detection solutions jumped across key retail categories during the Black Friday sales event compared to pre-Black Friday fraudulent purchase attempts.

The company’s Retail ID SaaS solutions halted an attempted 77% increase in fraudulent purchase attempts at specialty retailers, a 57% increase in fraudulent transaction attempts at tool and equipment retailers and a 22% increase in fraudulent purchase attempts at furniture retailers. The new data comes as the problem of fake IDs, which power identity theft and fraud, again drew national attention with the U.S. Customs and Border Protection (CBP) announcement of the seizure of nearly 3,000 fake driver’s licenses and more than 3,100 blank card stocks used to create fake IDs.

Retail ID and Retail ID Online provide real-time identification authentication that prevents fraudsters from using stolen information to perpetrate fraudulent transactions, while delivering a frictionless customer experience. The cutting-edge technology solutions can be deployed on mobile devices including tablets and smartphones as well as online and on point of sale systems that store associates use for day-to-day operations.

Lewis said identification authentication and verification is critical to protect consumers. “The CBP seizure is just the tip of the iceberg. Fake IDs from China and other international and domestic sources are flooding the country and it’s no surprise. This year’s record-setting pace of data breaches has given crooks a wealth of personally identifiable information that fuels the supply of sophisticated fake IDs used in identity theft. With more than 14 million victims of identity theft in the U.S. annually, consumers understand these threats are real and very serious. In fact, consumers are sending retailers the very pointed message that they blame the retailer and will take their business elsewhere when their data is compromised. It’s clear that retailers must act to put proven solutions in place to protect their bottom line and the consumers who entrust them with their sensitive data.”

Retail ID and Retail ID Online have been deployed at more than 17,000 retail locations nationwide. The advanced technology solutions deliver real-time identification authentication that is more than 99% effective allowing retailers to realize the benefits of fraud prevention instantly and affordably, while protecting consumers from the devastating impact of ID theft and fraud.


 

 




 


Biggest Holiday Risk Factors to the Security of Your Digital Assets
By Muktar Kelati, Director of Intelligence Operations, RH-ISAC

As we enter the holiday season, malicious actors ramp up their attacks, seeking to take advantage of the increase in traffic to both digital and brick-and-mortar retailers and hospitality organizations. Attackers tend to be opportunistic: targeted, specific attacks are far less common. As water seeks its own level, cyberattackers are seeking the path of least resistance to information they can monetize. Here are some common issues you should focus on to keep your company's digital assets secure:

1. Poor employee security hygiene
Poor password discipline — including low password requirements, infrequent requirements to change passwords, employees sharing passwords or terminals, etc. is just one area that employee negligence or lack of awareness can open your organization up to attack. Data may not be backed up regularly enough, or employees may leave sensitive data available in the form of tablets or other connected devices not properly secured. They may discuss sensitive information in earshot of customers or clients. These actions are often not taken out of malice: but simply because the employees don’t realize the danger. Take the time to train your workforce on good security hygiene and put policies in place to keep them up-to-date.

2. Poor patch and vulnerability management
Patch management is a key part of asset protection. Take the time, no matter how big or small your business is, to create an inventory of your e-assets. For each piece of hardware, track the software and version number running on it. Update as soon as new versions are released. If your company is too large and there are too many devices for your existing staff to realistically do this, consider external support for your vulnerability and patch management. The price of not doing so can be far, far higher.

3. Misconfigured or poorly-secured online resources
Accidentally misconfiguring a webserver or unintentionally exposing an AWS S3 bucket to the public can leave critical data wide open, in such an obvious manner than your cybersecurity team may not even think to check. For any external-facing resource, make sure you or your security team takes the time to review all policies and procedures and settings, and make your secure assets are truly secure.

4. Point-of-sale (POS) vulnerabilities
Review the POS communications, connections, and settings on a regular basis, and make sure you’re patching your POS system every time a new update is released. Ensure that the only applications and systems connected to the POS are those that need access. Ensure that smartcards or chip readers are activated and set up correctly. Make sure the POS system has a strong password policy. If you’re looking at upgrading or replacing your POS system, look at those that include end-to-end encryption (E3), as well as data loss prevention (DLP). rhisac.org

Cybersecurity Defenders: Channel Your Adversary's Mindset
Know Your Attacker's Tools and Techniques

A clear theme Wednesday throughout the first day of the Black Hat Europe conference was the importance of approaching the design and defense of networks and systems by thinking like the enemy.

"The most dangerous thing is defenders who never get real information from actual attackers ... the real people doing the real attacks," said Jeff Moss, the founder of Black Hat, as he kicked off the conference in London.

In other words, don't just focus on what works in theory, but focus on how it works - and can be broken - in practice. Saying "I have to know how to be bad if I want to do good," might sound like the weak defense of a teenager who's been caught misbehaving. But throughout the first day of the conference, security experts said that the rules of the cybersecurity game increasingly dictate that no system gets designed and deployed unless there are continuing efforts to refine that design to better defend against anyone who might try to exploit it. careersinfosecurity.com

How Nordstrom uses robots and shelves inspired by ants to deliver lipstick faster
If you’re in retail these days, you’re likely trying to solve these two problems: how to cut costs, and how to get products to your customers as quickly as possible. Nordstrom thinks it has found a solution that will help it do both. And it starts at a warehouse in Newark, California.

The Seattle-headquartered company has tapped two new partners, robotics supply chain company Attabotics and parcel-sorting provider Tompkins Robotics, to test a more modern facility in the San Jose area. If successful, the retailer could expand its use to Nordstrom’s eight other U.S. distribution centers. cnbc.com

U.S. Tech CEO Departures Rise to Record High
Billionaire Googlers Larry Page and Sergey Brin aren’t the only technology chiefs heading for the exits. A record 181 technology industry chief executive officers left their posts this year through October, surpassing the prior full-year peak of 163 departures in 2006, according to a report Thursday from staffing firm Challenger, Gray & Christmas Inc. The latest tally, which includes both involuntary and voluntary exits, is up 46% from the same 10-month period last year and 19% higher than the 152 CEO departures in 2018. bloomberg.com

 


 


Webinar: How accurate inventory benefits from goods receiving by RFID

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● Why RFID-based goods receiving?
● What will the in-store process look like?
● How do I integrate the feature with existing IT systems?

Register Here



Going to the NRF Big Show in January?
Meet Nedap's Team at Booth #5963

 


 


 


 

Hanwha Techwin America

Video Surveillance Built on Trust

Jordan Rivchun, Leader, Retail Solutions & Strategy and Miguel Lazatin, Director of Product & Channel Marketing

As a leading security manufacturer, Hanwha Techwin America offers video surveillance products including network cameras, storage devices and video management systems founded on world-class optical design, manufacturing and image processing technologies. Miguel Lazatin and Jordan Rivchun explain how Hanwha can help retailers secure people, property and data while delivering a superior ownership experience through continuous innovation, unparalleled service and the highest standards of integrity.



Quick Take 7 with FaceFirst

Peter Trepp, CEO, FaceFirst
with MCs Joe LaRocca and Amber Bradley

Facial recognition has made huge strides in recent years, permeating through various aspects of society from unlocking the phone in your pocket to moving through TSA airport lines quicker. Peter Trepp, CEO of FaceFirst, tells us about the types of applications the technology has for retailers too – including the ability to not only identify the bad guys in your stores, but loyal customers as well.

 


 


 


 


 


 



Do Black Friday mobile app downloads portend holiday season winners?
Walmart beats Amazon for most downloaded Black Friday shopping app

According to SensorTower’s Store Intelligence data, the number of first-time iOS shopping app downloads on Black Friday grew eight percent over last year to more than 1.8 million. The top 10 most downloaded shopping apps represented nearly 29 percent of the total.

Number one on the Black Friday shopping app download list this year is Walmart. The retailer’s app was downloaded 113,000 times on Black Friday, a 23 percent jump over 2018. Walmart pushed Amazon’s app off the top spot this year to number two. The e-tailing giant’s app had 102,000 first-time installs on Black Friday, a 10 percent decrease from last year. SensorTower points out that the existing widespread use of Amazon’s app likely played a significant role in its lower number.

Rounding out the rest of the overall top 10 shopping app downloads made on Black Friday are Target, Best Buy, GOAT, Nike, Kohl’s, Wish, Macy’s and Adidas. The top downloads among retailers and brands with a heavy brick and mortar presence were: Walmart, Target, Best Buy, Nike, Kohl’s, Macy’s, Adidas, H&M, J.C. Penney and Sam’s Club. retailwire.com

Retail websites targeted by ADA lawsuits
20% of ADA lawsuits filed are against retailers

Website accessibility lawsuits have proliferated in recent years. In 2018, 2,258 cases were filed in federal court, nearly triple the 814 seen the year before, according to Seyfarth Shaw, a law firm that follows the issue. That compares with 262 in 2016 and only 57 in 2015 .

According to Level Access, a company that provides website accessibility technology, 20 percent of the lawsuits are filed against retailers.

The cases have resulted in a patchwork of inconsistent court decisions that attempt to interpret the ADA and its reach, which have, in turn, encouraged more lawsuits. The U.S. Department of Justice at one point attempted to issue guidance on website accessibility but backed off amid concerns that it did not have clear authorization under the ADA to do so. Last year, the DOJ finally affirmed that the ADA does cover websites, a move that is expected to contribute to additional legal action. stores.org

Online spending growth shows mobile phones are the new mall

Amazon reveals the bestselling items of Cyber Monday



 


 



Evansville, IN: Three T.J. Maxx Distribution Center employees accused of stealing merchandise
Three employees at the TJ Maxx Distribution Center in Evansville are arrested on theft charges. Police say Scott Sullivan, 37, James Sullivan, 52, and Malissa Hughes, 37, are accused of stealing $400 in merchandise per day since October. According to the police affidavit, says TJ Maxx’s parent company, TJX Company, started investigating when shipments arrived at their destinations with products missing.
Investigators say the shipments were assigned to Scott and James Sullivan, whose job is to load and unload freight. TJX Company says the two are not supposed to open the content of freight they are loading and must reseal any open or damaged boxes.

Investigators began monitoring the two via surveillance cameras and began noticing the two opening shipping boxes and removing merchandise. When they left the building for breaks, meals, or shift changes, they would reportedly take the items and put them in Hughes’s vehicle. The three were booked into the Vanderburgh County Detention Center late Wednesday night. The company handed police evidence from Nov. 20 and 21. It showed them taking $860 in merchandise in those two days alone, according to the affidavit. tristatehomepage.com

Bellevue, WA: Women arrested for allegedly filling purses with $18,000 worth of stolen merchandise
Bellevue Police arrested two women for allegedly stealing more than $18,000 worth of merchandise from Bellevue stores. Detectives say the women carried large purses and grabbed small items inside several stores on Nov. 20 at Bellevue Square. According to police, the pair hit the Apple Store, Microsoft Store, North Face, Macy's and Amazon Books. While employees didn't notice, store security cameras did. According to charging documents, Kirsten Hawthorne and Aleisha Talley drove a rental care from Portland, Oregon, to steal. The small items they targeted were quickly placed in their purses and then dumped in their car. kiro7.com

Miami, FL: Seasonal UPS employee confessed to stealing nearly $2,000 worth of packages
On Monday, Emmanuel Reggin helped unload approximately 5,500 packages at a company in Northeast Miami-Dade, the police said. While the other UPS employee was not looking, Reggin grabbed several boxes and hid them by a dumpster, police said. Inside the boxes were two Amazon Kindles, an Apple iPad 7 and a Microsoft Surface Pro. wgntv.com

Trussville, AL: Burglar steal $50,000 of merchandise from Motorsport Dealership

Columbus, OH: Deputies searching for suspects accused of stealing $14,000 worth of tobacco products

Spokane, WA: Investigators searching for two men they say charged more than $10,000 on stolen credit cards

San Jose, CA: 2 arrested after nearly 500 gallons of gas worth $1,700 bought with stolen credit cards

Bel Air, MD: Man and woman stole more than $1,200 worth of merchandise at Harford Mall

Boynton Beach, FL: 2 stole more than $1,000 from Boynton Macy’s


 


 



Shootings & Deaths

Coral Gables, FL: Chase with stolen UPS truck ends with shootout, 4 dead
An armed robbery and shootout in Florida turned into a high-speed police chase that crossed two counties Thursday evening and left four people dead, according to the FBI. Coral Gables Police said the incident started with a robbery at a jewelry store, where two suspects exchanged gunfire with a shop employee. The jewelry store’s silent alarm system brought law enforcement to the scene, but officials said the shop worker was the only one injured. Shortly after the shooting, the suspects then abducted a UPS driver at gunpoint and fled in the driver's truck—prompting a police chase on Interstate 75 and into Broward County. The truck reportedly got off the interstate and into Pembroke Pines and Miramar with dozens of officers on its tail. The truck then got stalled by a traffic light, leading to shots being fired and the pursuit ending. FBI Special Agent in Charge George Piro said during a press conference that both suspects were killed, along with the UPS truck driver. A fourth victim was killed during the shootout in Miramar, about 20 miles north of where the incident began. miami.cbslocal.com

Law Enforcement Source: 19 Officers Fired Into UPS Truck, Could Exceed 200 Rounds

Middletown, NY: Mall Shooting: Galleria at Crystal Run evacuated after gun discharges into floor
A crowded mall in New York’s Hudson Valley was evacuated Sunday after a man shot a gun into the floor, causing minor injuries to two bystanders, police said. It wasn’t clear whether the gunfire shortly after 3 p.m. at the Galleria at Crystal Run in Middletown was accidental. Police were seeking the man with the gun. Police said the two people were being treated for minor lacerations. He said it was unclear how they were injured. valliantnews.com


Robberies, Incidents & Thefts

San Jose, CA: Armed Suspects Rob UPS
Three UPS trucks have been targeted by two armed robbers in South San Jose in the past three days, according to authorities in the South Bay. New surveillance video exclusively obtained by KPIX 5 Thursday caught the latest robbery on camera as it happened Wednesday night. The robberies occurred over two nights beginning Tuesday, December 3rd. The first incident occurred at about 6:40 p.m. in the area of Beech Grove Court and Banana Grove Lane. The second robbery Wednesday night at about 8 p.m. in the area of Sand Point Drive and Quimby Road. The third happened about 45 minutes later on War Admiral Avenue. and Snow Drive. sanfrancisco.cbslocal.com

Massapequa, NY: Woman arrested after 'All You Can Eat' robbery, menacing incident at TGI Fridays on Long Island
An "all you can eat" promotion got out-of-hand and ended with a woman getting arrested at a TGI Friday's in Massapequa. Skylar Williams, 32, is accused of walking behind the bar and attempting to pack up food from the "all you can eat" promotion. A restaurant worker told her that it was against the restaurant's policy to have her behind the bar. He says that she got upset, picked up a bottle of liquor and tried to hit him. He then attempted to stop her from leaving with the liquor, but says that she then took out a black knife and threatened to stab him. abc7ny.com

Costa Mesa, CA: Jewelry store owner is found injured after being kidnapped and robbed

Springfield, PA: Gunpoint robber of 7-Eleven is sent to prison for 12 years

Indianapolis, IN: Gun store burglaries surge; investigators, owners fight back


 

Auto Parts – Schenectady, NY – Burglary
C-Store – Milwaukee, WI – Armed Robbery
C-Store – Bakersfield, CA – Armed Robbery
C-Store – Roswell, NM – Armed Robbery
Cellphone – Indianapolis, IN – Robbery
Cellphone – Toledo, OH – Burglary
Dollar General – Vicksburg, MS – Armed Robbery
Fleet Farm – Sioux City, IA – Robbery
GNC – Rockingham, NC – Armed Robbery
Gas Station – Fort Wayne, IN – Robbery/ Assault
Gas Station – Midland, WA – Armed Robber
Jewelry – Coral Gables, FL – Armed Robbery
Jewelry – Costa Mesa, CA – Armed Robbery/ Assault
Jewelry – Los Altos, CA – Burglary
Jewelry – Sunnyvale, CA - Burglary
Jewelry – Manchester, NH – Robbery
Jewelry – Colorado Springs, CO – Robbery
Jewelry – Lexington, KY – Robbery
Jewelry – Dallas, TX – Robbery
Motorsports - Mobile, AL – Burglary
Paint Ball – Louisville, KY - Burglary
Restaurant – Erie, PA – Armed Robbery (Tim Hortons)
Restaurant – Massapequa, NY – Robbery (TGI Friday)
Restaurant – Whitman County, WA - Burglary
Tobacco – Suffolk County, NY – Armed Robbery
Verizon – Newark, DE – Burglary
7-Eleven – Chesterfield County, VA - Robbery

Daily Totals:
• 19 robberies
• 8 burglaries
• 0 shootings
• 0 killed

 

Weekly Totals:
• 98 robberies
• 36 burglaries
• 1 shooting
• 1 killed



Click to enlarge map


 


 


 




Bill Dietzen, CFI
named Physical Security/Loss Prevention Manager
for FabFitFun

Eric Street promoted to Area Asset Protection Manager for JCPenney

Brian Buis named Regional Loss Prevention Manager for Dollar General

Frederick Allard named Regional Loss Prevention Manager for Michael Kors

Andrew Hopkins promoted to Manager – Trust and Safety Rules for Walmart eCommerce

 

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Dir. Organized Retail Crime Family Dollar Chesapeake, VA Nov. 5
Dir. Risk & Analysis Genesco Nashville, TN Nov. 5
Dir.- Facilities & AP Services Gordmans Houston, TX Nov. 26
Dir. Loss Prevention Lovesac Stamford, CT Aug. 12
Dir. Internal Audit Michaels Irving, TX July 12
Dir. of Asset Protection MobileLink/Cricket Wireless Sugarland, TX Nov. 12
Program Dir. LP & Security Peloton Interactive New York City, NY Nov. 12
Cybersecurity & Privacy Protection Dir. PwC Seattle, WA Nov. 5
Dir. AP & Inventory Control Rent the Runway Secaucus, NJ Dec. 4
Dir. Security/Risk Southern Glazers Wine & Spirits Las Vegas, NV Sept. 25
Dir. Loss Prevention Surf Style Retail Management Hollywood, FL Nov. 15
Dir. Enterprise Security US Cellular Chicago, IL June 13

Corporate/Senior Manager
Sr. Loss Prevention Manager Carvana Phoenix, AZ Oct. 30
Sr. Loss Prevention Manager Gap Inc. San Francisco, CA Oct. 29
Information Security Strategy Manager Gap Inc. San Francisco, CA Nov. 5
Mgr. Risk Management Harvest Health & Recreation Tempe, AZ Oct. 30
Sr. Manager of Investigations - Asset Protection JCPenney Plano, TX Nov. 8

Corporate Security Mgr.

VF Corporation

Denver, CO June 18

Sr. Manager Security Operations

The Walt Disney Company Burbank, CA Oct. 14
 



 


 


 


 

 


 


 


 


 


Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them, the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers, whether it's individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.

Just a Thought,
Gus

 

 


 

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