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Presentation Spotlight: L. Wayne Hoover
"Using Data to Develop a Larger Confession"
  Verisk
Retail is pleased to announce that L. Wayne Hoover, CFI will be a
featured speaker at the upcoming InterACT 2013 conference.
Wayne will bring his unique perspective on how to utilize data from
exception-based reporting and case management systems to conduct a
successful general loss interview. Data, if used properly, can
greatly enhance the interviewer's ability to obtain the optimal
factual outcome. During this interactive session you will learn the
best approach to use data to your advantage in the interview
process.
A well-known member of the Loss Prevention community, Wayne started
with Wicklander-Zulawski & Associates, Inc. as the Undercover
Coordinator. One of their most requested speakers; he is
Vice-President at W-Z, as well as Vice-President of CFI Programming
for the Center for Interviewer Standards & Assessment Ltd. (CISA).
CISA provides the certification process for qualified Interviewers
and Interrogators to become a Certified Forensic Interviewer (CFI).
While working with Wicklander-Zulawski & Associates, Inc. Wayne has
conducted thousands of interviews and interrogations for both the
private and public sectors. He has taught hundreds of seminars on
Interview and Interrogation Techniques, both domestically and
internationally.
Interested in presenting too? Contact Kathleen or Cheryl
Kathleen Garner
952-912-9280
kathleen.garner@veriskretail.com
Cheryl Blake
952-912-9279
cheryl.blake@veriskretail.com
More Info and Registration
Early-bird pricing ends August 16, 2013 - ONLY 1 DAY REMAINING!
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