Patience
By
Christopher McDonald
Sr. Vice President Loss Prevention
Compass Group, NAD
As a manager of others, it’s that time of year when we begin preparing for
performance evaluations and getting our strategic plans in place for managing
and developing the team’s performance plans and targets for another year. Along
with the formal plans and review of the past year’s accomplishments also come
the conversations with team members about wanting to do more. Questions like;
“How can I get promoted?” “What do I need to do to get ahead?” “Why am I not
moving up faster?” seem to surface around this time of year. To those ends,
allow me to ask a question in return. How well have you learned to be patient?
I don’t mean being complacent or accepting the status quo, but truly learning
the value that comes from being a patient person. Patience is a great skill that
gives you the ability to understand more, know when to speak versus remaining
silent, and when to push forward as well. It’s also not a skill that you can
just pull out of your pocket. Rather it’s one that is best learned under the
heat of fire when the stakes are high. As is often said, better to lose a battle
and win the war. Losing never feels good, but can be one of life’s great
professors to let us learn when patience would serve us well. You simply can’t
substitute time, tenure, and experience when it comes to gaining patience. Have
you lost and learned from it?
Secondly, patience teaches you the skill of thinking before you speak. My father
always said that you should use your ears and mouth in their given ratio.
Meaning you have two ears and one mouth, so you should listen twice as much as
you speak. I’ve always found this to be great advice when I knew my patience was
being tested. Too often we’re in such a hurry to make a point or contribution
that we miss what others are telling us. The next time you are tempted to dive
in on making a decision, take a deep breath and make sure you have listened to
everyone around you. You’ll be armed with more information and likely to make
much better decisions.
Finally, realize that you’re not in a race with anyone else but yourself. Often
people make the mistake of attempting to be the ‘first’ at whatever they are
working to accomplish. However, first is not always best. Letting someone else
go ahead and ‘trip’ over landmines can help you pave a path with less injury and
more success. I believe Edison said that he found thousands of ways ‘not’ to
make a light bulb before he found the right way to make a light bulb.
And we’re not talking about a mere light bulb. We’re talking about your life,
your career, and your future. Some skills simply cannot be substituted by life
experiences that help teach us patience. So let’s look back; has your patience
been heat tested and case hardened? Are you willing to ensure you have all the
facts before making a decision? Edison’s light bulbs have been shining for well
over 100 years. How long will your light shine? Be patient.
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