Job Overview
The Loss Prevention Manager is responsible for
monitoring the performance and minimizing the
losses experienced in the bowling centers
operated by AMF Bowling Centers, Inc. The Loss
Prevention Manager will investigate incidents of
fraud, theft, policy violations, allegations of
wrongdoing or any other activities that have or
potentially could adversely affect the bowling
centers. They will be responsible for auditing
to evaluate compliance with operating security
standards within each assigned center. They will
assist with training of bowling center
management in loss prevention policies and
techniques. Must have ability to successfully
partner with General Managers, as well as
District Managers to accomplish these goals.
Essential Duties
and
Responsibilities:
Primary duties and
responsibilities include, but are not limited to
the following.
● Effectively
manages and prioritizes
investigations that are developed or
assigned. Keeps RLPM informed on
investigative process and issues
regarding case development. |
● Investigates
incidents of fraud, theft, policy
violations, allegations of
wrongdoing or any other activities
that have or potentially could
adversely affect the bowling
centers. |
● Collects,
organizes and prepares data for
review and analysis related to
investigations or other matters. |
● Complete audits
of operational, safety and cash
control related procedures as well
as compliance to physical security
standards. |
● Assists
Operations and Human Resources with
loss prevention education and
awareness training. |
● Available for
overnight and/or extended travel
with little or no notice, able to
work nights and weekends as business
needs dictate. |
● Other duties may
be assigned. |
Qualifications:
Loss Prevention Managers possess
a highly developed sense of customer service and
interpersonal skills including high integrity,
respect for all individuals (customers, vendors,
and employees), solid communication skills,
strong critical and analytical thinking skills,
and appreciation of diversity (thought, ethnic,
gender, etc.).
Loss Prevention
Managers must be strong team players, possess a
high level of profit and loss capability, have
strong attention to detail and maintain
confidentiality in all matters. They must be
detail oriented, forward thinking and able to
work independently with high energy and
unlimited initiative.
Education and/or Experience:
Bachelor’s degree and one to
three years related multi-unit Loss Prevention
experience, preferably in a retail environment.
Ability to successfully conduct internal
interviews using Wicklander-Zulawski interview
and interrogation techniques required. Technical
ability in understanding POS systems, and
working knowledge of CCTV and Security Systems,
is a plus. Relevant experience or equivalent
combination of education and experience is also
acceptable.
Physical Demands:
While performing the duties of
this job, the employee is regularly required to
sit and talk or hear. The employee frequently is
required to stand; walk; use hands to finger,
handle, or feel; and reach with hands and arms.
The employee must occasionally lift and/or move
up to 50 pounds.
Work Environment:
While performing the duties of
this job, the employee regularly works in a
bowling center environment where high levels of
noise, dust and activity can be expected. The
noise level in the work environment is usually
loud.
Apply Here
|