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Tilly’s
Job Description
Job Title: Regional Loss Prevention Manager
 


FLSA Designation: Exempt, Salaried
REPORTS TO: Director, Loss Prevention
SALARY: TBD
DEPT: Loss Prevention
SHIFT: Day
LOCATION: RSC



SUMMARY:
The following is a brief description of responsibilities to be performed by the Regional Loss Prevention Manager. Job responsibilities include, but are not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
• Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques.
• Monitors compliance with loss prevention policies and programs including routine audits/checklists for internal/external controls.
• Develops, manages and monitors loss prevention programs.
• Develops a working understanding of exception reporting.
• Trains store management and employees on LP policies and procedures.
• Monitors access to store sites and respond to after-hours security problems.
• Promotes a climate of LP awareness at the store level.
• Travels to stores for investigations 40% of the time.
• Works effectively with all levels of field and senior management.
• Ensures completion of and follows up on LP Store Audits/Checklists for compliance with Company policies and procedures.
• Understands, supports and complies with all Company policies and procedures.
• Protects Company assets through enforcing Loss Prevention policies and procedures.
• Demonstrates professionalism, leadership and self-confidence.
• Represents Company as a mentor, pro-active leader and problem solver.
• Fosters a work environment that inspires trust, respect, professionalism and teamwork to achieve goals.
• Encourages team building while developing District Managers and Store Management to be independent and confident.
• Remains flexible and responsive while demonstrating an “ownership” mentality.
• Exhibits a sense of urgency when reacting to Company issues.
• Understands, enforces and supports all Tilly’s policies, procedures and directives ensuring compliance.
• Provides RSC management with accurate, timely, well thought out paperwork, projects, assignments and new ideas.


QUALIFICATION REQUIREMENTS:

• Must be able to fulfill all Essential Duties and Responsibilities listed above.
• Flexibility in work schedule and hours including; weekends, holidays and peak selling periods.
• Willingness and ability to travel regularly by air and/or car, with overnight stays, as business dictates.
• Formal Interviewing Training and or Certifications, i.e. W-Z, Reid, CFI.
• Exception Based Reporting analysis and proficiency.
• Proven leadership, motivational, development and organizational skills.
• Strong communication skills, both verbal and written.
• Ability to organize and prioritize multiple tasks in a demanding and continuously evolving environment.
• Ability to take the initiative to handle situations effectively and in a timely manner.
• Accepts criticism and direction from all levels of the organization, handling it appropriately.
• Adheres to Company guidelines of dependability, including attendance requirements.
• Presents self well which includes appropriate dress, cleanliness and appropriate verbal communication.
• Basic laptop proficiency, i.e. MS Office Applications, VPN, etc.
• Basic knowledge of LP Technology, i.e. CCTV, Burglary Alarm Systems, EAS.


EDUCATION and/or EXPERIENCE:

• Minimum of 3 – 5 years of experience of multi-store experience.
• High school diploma required.
• Bachelor's degree preferred.


LANGUAGE SKILLS:

• Excellent interpersonal skills.
• Strong verbal and written communication.
• Proficient in English.


CERTIFICATES, LICENSES, REGISTRATIONS:

• N/A


PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, and operate business equipment.
• Standing, walking, bending, squatting and/or twisting.
• Simple grasping, pushing, lifting and/or carrying items of 3-15 pounds.
• Reaching above or below shoulder level.
• Climbing ladders 6-12 feet.
• Exposed to music played at an intermediate level.


WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Typical office environment with low level noise exposure.
• Retail Store environment.


 

To apply email jobs@tillys.com

 

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