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 1/2/19 LP, AP & IT Security's #1 News Source D-Ddaily.net






D&D's Live in NYC
At NRF Big Show

Monday, Jan. 14

The Daily's New Year's Kickoff Reception
Honoring NRF
LP Council
Tuesday Evening Jan. 15

CAL-ORCA Annual Training Conference
Feb. 20

ISCPO 2019 Conference
March 6-7

RILA AP Conference 2019
May 5-8

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 14

RLPSA Conference 2019
Aug. 4-7

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The NRF ORC Effort

Quick Take 14

Watch More Here


Introduction with
Gus Downing

Sensormatic - Supporting the LPRC Industry & Development

A Solution Provider's & Manufacturer's View

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'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey




Joshua Machtinger promoted to Director, Global Safety & Risk Management for Ascena Retail Group Inc.
Josh previously held the role of Senior Manager, Global Safety and Risk Management for the retailer for over two years. He also worked at Toys "R" Us where he spent over 7 years in various roles in Audit and Asset Protection and a year at Dress Barn as Senior Manager of Safety and Security. He earned his Bachelors of Science degree in Financial Economics from Binghamton University. Congratulations Josh!

Jeff Gilkey, CFI promoted to Director, Asset Protection Operations for Ascena Retail Group, Inc.
Jeff previously held the role of Senior Manager, Loss Prevention Operations for the retailer for over two years. He's worked there since 2013, holding other loss prevention roles including LP Supervisor and LP Manager. He also worked at Tween Brands as LP Supervisor and LP Lead. Jeff earned his Bachelors of Science in Criminal Justice from West Liberty University. Congratulations Jeff!

Romeo Acevedo promoted to Corporate Asset Protection Program Manager for Guitar Center
Romeo previously served as Corporate Loss Prevention Specialist for a year for the retailer before earning this promotion. He also worked in other LP/AP roles with Ralphs Grocery and CVS Health, as a District Asset Protection Specialist and Market Investigator and also served 12 years of honorable service in the United States Marine Corps. Congratulations Romeo!

Submit Your New Corporate Hires/Promotions or New Position

Holiday Crime Comparison: 2017 vs. 2018
Robberies, Burglaries, Deaths & ORC Increase

Dec. 24-31, 2018:
-125 robberies (up 5%)
-34 burglaries (up 31%)
-17 deaths (up 55%)
-29 ORC cases (up 21%)

Dec. 24-31, 2017:
-119 robberies
-26 burglaries
-11 deaths
-24 ORC cases


Why Mastercard Launched a 'Fusion Center' for Security
CSO Ron Green Describes the New Initiative

Mastercard has launched a "fusion center" designed to increase its speed of response and coordination among departments in the event of a cyberattack, says CSO Ron Green.

"Our fusion center, while corporate security runs it, actually [involves] 16 different teams across Mastercard, from legal to communications to customer relations, to the product team, to the operations team," Green says in an interview with Information Security Media Group. "They're all there, all the time, and when something comes up, they all are aware of it at the same time. ... It's just everyone there at the same time receiving all of the information together in order to come up with a holistic response."

In this interview (see audio link below photo), Green discusses:

● The evolution of the threat landscape in 2018;
● the functions of the fusion center;
● 2019 initiatives, including working with Microsoft to develop next-generation identity management solutions.

Green is executive vice president and chief security officer for Mastercard. He leads a global team that ensures the safety and security of the Mastercard network, as well as internal and external products and services, including business continuity. govinfosecurity.com

Checkout-Free Technology Expanding Rapidly
Mobile Pay - Scan and Go - BOPIS

1 of Top 6 Articles in STORES Magazine in 2018
Combating the potential of theft at self-checkout

Demand for self-checkout is growing from both retailers and consumers. As retailers adopt new payment and scanning technologies, though, the systems may be further opening the door to theft, creating more headaches for loss prevention departments.

Nevertheless, allowing shoppers to scan their own items can also create more headaches for loss prevention departments. In Europe, where self-checkout is more common, there's some evidence of higher rates of theft.

Coupon company Voucher Codes Pro surveyed more than 2,600 people and found nearly 20 percent admitted to stealing from self-checkout in the past; half said they did so because they didn't think they would get caught.

The biggest changes coming to the point of sale in 2019
Despite years of advancements in mobile and online payments, the physical point of sale remains still ripe for disruption. The physical POS is, in many cases, still a heavy piece of hardware plugged into a receipt printer and maybe a PIN pad. As the new year begins, replacement systems - based primarily on cloud and mobile technologies - are finally ubiquitous and practical enough for nearly any retailer to consider.

But this is more than about a tech upgrade. Anything retailers can do to move the payment away from the checkout lanes will reclaim valuable store space and remove friction from sales. paymentssource.com

Retail POS Terminals Market to Exhibit Phenomenal Gains to 2024
Government Efforts to Promote Digital Payments Driving Worldwide Growth

Retail POS Terminals Market worth over $40bn by 2024 and is predicted to grow at over 10% CAGR from 2017 to 2024. Technological advancements such as the advent of near field communication (NFC) technology and biometrics has revolutionized the retail POS terminals market. Integrated card machines allow the usage of multiple payment techniques and can also gather data for providing in depth analysis. Business owners are now required to provide flexible payment option such as credit cards, checks, and digital payments to attract customers.

The rising demand for cloud-based POS systems is anticipated to drive the retail POS terminals market during the forecast timespan owing to the cost effectiveness and the reduced need for frequent upgrades. Additionally, advanced SaaS systems integrates customer resource management (CRM) solutions to combine historical customer data to influence online ordering, loyalty programs, and targeted marketing. thecampingcanuck.com

What the CEOs Read
The Robin Report - Retail in 2019
10 Retail Predictions for 2019 - #12 The Big One for LP

1. After a strong 2018, the retail industry will slow down in 2019.
2. "The Retail Apocalypse" will be exposed as "fake news" for math-challenged, headline-grabbing media.
3. "Network Effects" will yield a winner-takes-all retail playing field.
4. Off-Mall will outperform In-Mall.
5. In 2019, we will still have too many stores, too much retail space and too much inventory.
6. The battle for tomorrow's consumer will make enemies of friends... and friends of enemies.
7. Online commerce will be costlier than ever to execute.
8. In 2019, "Brand Relevance" will beat "Brand Authenticity."
9. Retail will Pop-Up everywhere.
10. Experiential retail gets real.

12. Checkout-free technology will expand, quickly.

Over 500 Million Chip Cards To Be Issued Globally Over The Next Five Years

Juniper Research: Retailers to Lose $130bn Globally in Card-not-Present Fraud Over the Next 5 Years
Complex fraud & retail inertia key to increased losses

Juniper's new research, Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2018-2023, claimed that as cybercriminals seek to monetise their knowledge to a wider, less tech-savvy audience, complex cross-channel fraud will become the 'new normal', with retailers ill-prepared to fight it.

For more insights, download our free whitepaper: Future Fraud: 3 Dynamics Changing Fraud in 2019.

The report found that eCommerce merchants remain, to a large extent, focused on assessing fraud risk at the point of transaction. As such, analysis in terms of session and behavioural monitoring, or validating the identity of a user to assess fraud risk before any transaction, is lacking. Juniper cited industry perception of FDP (Fraud Detection & Prevention) as one of the reasons behind this, with FDP seen as a high-cost tool used only to prevent fraud. businesswire.com

E-Verify Expired During Government Shutdown
"Three-day rule" suspended; most immigration-related services still running.

E- Verify-the federal electronic employment eligibility verification service-has expired due to a lapse in funding and will not be available during the partial shutdown of the U.S. government that began Dec. 22, 2018.

The Department of Homeland Security (DHS), which oversees the program, announced that the website www.e-verify.gov will not be actively managed and will not be updated until after funding is restored. The agency reported that "information on this website may not be up to date. Transactions submitted via this website might not be processed and we will not be able to respond to inquiries until after appropriations are enacted." shrm.org

With Drone Deliveries on the Horizon, Europe Moves to Set Ground Rules
The path to proving that drones can operate together and be tracked in crowded skies has brought a group of companies to a former military airfield outside Brussels, where they will test their unmanned aviation technology. The project, known as Safir, will help the European authorities devise a set of rules for the commercial use of drones.

"It is about testing 10 drones with different purposes, applications and IT systems," said Mark Vanlook, the chief executive of DronePort, the recently opened facility where the tests will take place.

The Safir project is happening at a transitional moment for the European Union's commercial drone industry. The European Parliament and Council just expanded the bloc's regulatory authority to include all civil drones, and the European Commission is completing a harmonized set of rules for drone use. nytimes.com

Retail Report Card for 2018: From Walmart to Tiffany's
A boom in consumer confidence lifted some chains and exposed others as unprepared for industry shifts.

Chains that invested to improve stores and boost their e-commerce businesses were rewarded in 2018 as a surging economy lifted consumer confidence and spending. Walmart Inc. and Target Corp. TGT 1.74% in the second quarter posted their highest sales increases in more than a decade. But time ran out on a few that were unable to adapt to the rapid shifts in retail wrought largely by the move to online shopping. wsj.com

Holiday sales strongest in six years - Up 5.1%
Total U.S. retail sales, excluding automobiles, rose 5.1% to more than $850 billion between Nov. 1 and Dec. 24, according to Mastercard SpendingPulse, which tracks overall online and in-store retail spending trends across all forms of payment. It was the strongest holiday shopping season in six years.

The apparel category had a strong season, with sales rising 7.9% over last year. It was the category's biggest increase since 2010.

Department stores finished the season with a 1.3% decline  from 2017. This follows two years with growth below 2%, some of which can be attributed to store closings. However, the online sales growth for department stores indicated a more positive story, with growth of 10.2%.

● Home improvement spending continued to surge across the U.S. with spending during the holiday season up 9.0%.

● Electronics and appliances were down 0.7%.

● The home furniture and furnishings category grew 2.3%.

Online shopping also saw large gains of 19.1%, compared to 2017. chainstoreage.com

Here Comes Amazon Prime 2 hour Delivery
Amazon to Ramp Up Whole Foods Expansion

Expansion would widen tech giant's delivery reach

To put more customers within range of the e-commerce giant's two-hour delivery service.

Amazon offers Prime Now, a two-hour delivery option to members of its Prime subscription service in more than 60 cities, and online grocery pickup from Whole Foods stores in as little as 30 minutes from nearly 30 cities. Amazon plans to expand those services to nearly all of its roughly 475 Whole Foods stores in the U.S., according to another person familiar with the plans. Amazon also wants to use benefits for Prime members to attract new customers to Whole Foods and draw them back more often. wsj.com

Lampert Saves Sears From Liquidation - Last-Minute Offer
Buys all assets and 425 stores for $4.4B in 11th hour. Closing 43 Sears and 37 Kmart stores in late March. chainstoreage.com

How Managers Can Overcome Their Personal Biases
You can't manage others if you can't manage yourself. And for any manager, effective self-management requires a certain level of professional self-knowledge. Achieving that can be trickier than it sounds, given the human tendency to overrate one's own abilities and performance. 

"We are wildly overconfident in most domains. We are wildly bad at self-assessing," says Khalil Smith, a former leadership development expert at Apple who is now a practice leader at the NeuroLeadership Institute. To illustrate, Smith cites a driving survey in which 80 percent of respondents rated themselves as better-than-average drivers, a mathematical impossibility. This also applies to leadership, he adds. 

"Most managers think they're really good managers, and a lot of them aren't," Smith explains. "Confidence and competence are not correlated." But if self-knowledge requires great effort to attain, the results will be worth it, experts say. It will ultimately allow managers to maximize their strengths, minimize their shortcomings, and modify their responses and behaviors, all for the cause of becoming more effective leaders. shrm.org

Director, Loss Prevention posted for Tilly's in Irvine, CA
The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers. He/she will have a proven track record of building strong working relationships throughout organizations (Store Operations, Finance/Accounting, Human Resources, etc.). taleo.net

Tilly's currently operates 229 total stores, including four RSQ pop-up stores, across 33 states. Tillys is a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. tillys.com

NYC Safest Big City in U.S. -
Robberies Down Nearly 8% & Shooting Incidents Down 4%

IBM Predicts Retail Revenue up 3.04% in 2019

Gap Closing Its Landmark NYC Fifth Ave Store

Tennessee Law Can Charge Banned Shoplifters with Felonies

2018 in Review: See the Daily's Top-Read 'Your Career' Articles Below
Catch our 'Your Career' column today, tomorrow, and Friday for 2018's Top 10 stories


Last week's #1 article --

'How Fake Handbags Fund Terrorism and Organized Crime'
12-min TED Talk presentation by Tommy Hilfiger's Sr. Brand Protection Manager

What's the harm in buying a knock-off purse or a fake designer watch? According to counterfeit investigator Alastair Gray, fakes like these fund terrorism and organized crime. Learn more about the trillion-dollar underground economy of counterfeiting -- from the criminal organizations that run it to the child labor they use to produce its goods -- as well as measures you can take to help stop it. "Let's shine a light on the dark forces of counterfeiting that are hiding in plain sight," Gray says.

"What I've learned in the 10 years of investigating fakes is that once you start to scratch the surface, you find that they are rotten to the core, as are the people and organizations that are making money from them, because they are profiting on a massive, massive scale," Gray says. "You can only make around a hundred to 200 percent selling drugs on the street. You can make 2,000 percent selling fakes online with little of the same risks or penalties. And this quick, easy money then goes on to fund the more serious types of crime, and it pays the way to making these organizations, these criminal organizations, look more legitimate." ted.com

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The D&D Daily respects your time & doesn't filter retail's reality





Workplace Predictions for 2019 From The Washington Post
PRIVACY: Workers will demand that employers do more to insure their personal data

A "global awakening" about threats to the privacy of our data as consumers will spill over into concerns about the personal data we give our employers.

"There are an increasing number of protections in place for consumers - things like the ability to opt in and opt out, or needing consent to use their data," she said. "Employees, however, have less control over how their employers use their data." Yet plenty of data is at risk. Beyond social security numbers and bank account information from direct deposits, data like what movies you watched in a hotel room on a business trip (charged to a corporate credit card) or what vacation days you took could reveal other personal tastes or even religious information to outside parties.

Bergman predicts more pressure for employers to provide some of the same options to their workers that customers have, such as being able to request access to information that companies have about them.

"I think what they'll start to demand is that employers specify a certain duty of care when it comes to dealing with their data," Bergman said. "I think it will become part of their marketing pitch, in the same way benefits packages are, as employers start to disclose how they treat employers' data, too, and use that as an indicator of the moral and ethical fabric of the company."

WORKPLACE TECH: Email will move past its peak and continue its demise

Companies have been moving toward messaging and away from email for internal communications for years, but 2019 will be the year email moves past its peak - at least at work, predicts Josh Bersin, an industry analyst who studies workplace technology.

"If you're working with less than 200 people at a time, you really don't need email - it's a waste," he said.

The popularity of messaging tools such as Slack will continue, he said, but he also believes greater adoption of Microsoft's Teams - its take on the group messaging app that's integrated into Office 365 - will be a game-changer. Although Teams was released in 2017, it's still being adopted or turned on by many corporate IT departments, and Bersin believes 2019 will be the year it takes off because of how closely it's embedded with other Microsoft software or features.

Both Bersin and Kropp also see greater adoption of workplace tech tools that "nudge" managers or employees via texts or other alerts that could divert users, too, from traditional emails (though the nudges are likely to come through email initially, too). From reminding managers with a phone alert that an employee in a competitive field hasn't had a raise to nudging people within an HR software system about using their remaining days of paid time off, artificial intelligence is likely to do more and more to urge behaviors among managers and employees. (Former Google HR chief Laszlo Bock is behind one start-up working in this area, Humu.)

"I think it's a new communications paradigm" at work - "a paradigm of nudges, texts and alerts," Bersin said. "That is, until we overload that channel, too."  washingtonpost.com

3 Reasons Why You Should Manage Your Third-Party Security Better in 2019
If you are worried about managing your third parties, you are not alone. Gartner reports that nearly 70% of chief audit executives reported third-party risk as one of their top concerns, but many still struggle to manage this risk. The reason? Because it's a tough job.

Organizations rely on third parties, who receive access to businesses' digitized systems and processes. These systems often contain confidential and sensitive information, and organizations must make sure that each third party maintains a high level of security to safely access these systems. Vetting these third parties and continuing to effectively monitor them for cyber gaps can be time-consuming and expensive.

So here's a great New Year's resolution for every business: Make 2019 the year that you take control of your third parties' cybersecurity posture. Here are three good reasons why:

1. There are more third-party data breaches than ever before, and hackers are more sophisticated than ever before.
More than 75% of respondents in a recent Ponemon Institute report said that third-party data breaches are on the rise, but we probably could have guessed that simply from the frequency of data breaches reported in the news. The victims have included major companies such as Ticketmaster, Newegg, British Airways, and others.

2. The number of third parties that organizations are hiring continues to rise.
According to the Ponemon report, the average number of third parties employed by organizations has increased from 378 in 2016, to 471 in 2017, to 588 in 2018. Which means that managing third parties will only continue to get more complicated.

3. There are more data privacy regulations and more penalties.
Move over, GDPR: There are more data privacy regulations on the way, and these hail from the United States. Beginning January 1, 2020, the California Consumer Privacy Act will go into effect, granting California citizens certain data privacy rights. securityboulevard.com

Warby Parker hit by cybersecurity attack
The eyeglasses retailer said that about 198,000 of its customer accounts were targeted between late September and late November, when evidence of the attacks was discovered and Warby Parker alerted law enforcement. The retailer stated that unauthorized parties obtained the usernames and passwords from unrelated breaches at other companies.

The company contacted customers that may have been impacted and required them to change their passwords. Warby Parker stated that there is no indication that the attacks were successful in allowing unauthorized access to payment card information.  retaildive.com

The Coolest Hacks of 2018
In-flight airplanes, social engineers, and robotic vacuums were among the targets of resourceful white-hat hackers this year.

White-hat hackers - including "tweenagers" - this year cracked into high-profile targets such as in-flight airplane satellite equipment and simulated US election websites, as well as robotic vacuums. They also pwned social engineers and phishers by turning both their verbiage and artificial intelligence (AI) against them in the hopes of beating the bad guys at their own game and exposing the holes before they could be abused. darkreading.com

Blockchain Developer Was Fastest-Growing Job in 2018



Top 5 LPNN Videos of 2018
#5 Most Watched

Building a Culture of Adaptability and Resilience

Retail has undergone a seismic shift and the ripple effect on loss prevention is undeniable. The list of challenges range from e-commerce transformation to risk mitigation to the relentless pace of cybersecurity challenges.

In this LPNN interview, Rich Giaquinto, Senior Director, and Jerett Sauer, Director, Digital Loss Prevention, tell us how Gap Inc. has made adaptability a core component of it its DNA, allowing them to mitigate risk and position the company for future growth.

Episode Sponsored By:

See our 'Live in Dallas' Top 5 and 'Live in NYC' Top 5 videos here.



Online fraud hits larger e‑retailers harder than smaller ones
Fraud attempts-both successful and unsuccessful-have risen over the past year, according to the recently released "2018 LexisNexis True Cost of Fraud" report. And midsized to large e-commerce retailers with more than $10 million in annual revenue were hit harder than smaller retailers earning less than $10 million a year in sales.

Larger retailers reported a total of 1,525 fraudulent attempts per month, up 43% from 1,068 a year earlier. 572 of those attempts were successful and 953 were prevented. Smaller players, meanwhile, reported an average of 249 fraud attempts per month in 2018, up 11% from 225 a year earlier. 67 attempts were successful while 182 were prevented.

The cost of fraud for midsized to large merchants at $3.20 for every $1 of fraud is also higher than for smaller merchants that pay $2.32 for every $1 of fraud. Last year the cost of fraud for large merchants was slightly more at $3.37 per dollar of fraud. Smaller merchants paid slightly more for fraud last year as well at $2.38 per dollar of fraud. LexisNexis defines the cost of fraud as the total amount of costs related to fees, interest, merchandise replacement and redistribution per dollar of fraud for which the merchant is held liable. digitalcommerce360.com

Amazon reports a record‑breaking holiday season
Amazon.com Inc. reported a record-breaking holiday season as shoppers loaded their online baskets with items from the Echo speaker to Calvin Klein clothes, suggesting consumer optimism isn't being deterred by a tumbling stock market.

The world's biggest online retailer said "tens of millions of people worldwide" signed up for its Prime service, which offers free two-day shipping on millions of items as well as video and music streaming. In the U.S. alone, more than 1 billion items were shipped for free using Prime, Amazon said in a statement Wednesday. digitalcommerce360.com

Study: Website users want fresh content, reviews, security and privacy
About 39% of more than 1,000 consumers surveyed by Blue Fountain Media said they would think twice about using a product or service from a company if the provider's website isn't up-to-date and user-friendly.

About 50% of respondents to the survey said that user-generated content, such as product reviews and photos, are helpful to them while shopping, and another 41% indicated they don't mind retailer websites storing their data as long as they benefit from it, and the site doesn't suffer a security breach. retaildive.com

Amazon's Holiday Sales Foreshadow 2019 Retail Trends

Amazon, Under Armour, Lululemon among 93% of retailers that kept Christmas shipping promises

China's eCommerce Market Surpasses $186B In Q3




Thonotosassa, FL: 4 arrested after trailer carrying $500,000 worth of Tequila stolen
Sheriff's deputies said a truck driver was heading from Miami to Tampa when his trailer went missing after he went into the Tampa Truck Stop for dinner off U.S. Highway 301 around 11 p.m. Sunday. Deputies arrested Vidal Estrada, Lemuel Escobar, Humberto Ramirez and Alberto Obaya for burglary and other crimes related to the liquor theft. They are accused of detaching and stealing a trailer with 966 cases of Patron tequila inside - worth $507,105 in retail value. fox13news.com

Gwinnett County, GA: Thieves target Victoria's Secret stores,
stealing over $300K in merchandise

Police have arrested 6 people they say shoplifted from multiple retail stores, including every Victoria's Secret in Gwinnett County, stealing more than $300,000 in items. Investigators said the suspects worked in two separate shoplifting crews and are seeking another person on a felony shoplifting warrant. The thieves were captured on camera shoving items into garbage bags and shopping totes before running out of the stores. While the shoplifters have hit a variety of different stores, they most frequently targeted Victoria's Secret, Townley said. The thefts have not been contained to Gwinnett County; Townley said the crews have also targeted Victoria's Secret locations in Cobb, Hall and Fulton counties as well. actionnewsjax.com

Wilmington, NC: Pair charged in $100,000 'international scheme' targeting Belk
A multi-state scheme to defraud a department store chain. More than 90 reported victims. $100,000 allegedly stolen. And it all ended this month in Wilmington. On Dec. 18, Wilmington Police officers arrested a pair of men reportedly found with fake credit and gift cards outside the Mayfaire Town Center Belk. Now, detectives say Henrique Teixeira Mendes De Almeida, 29, and Gustavo Teixeira Mendes De Almeida, 34, were involved in a massive black market enterprise. Police spokeswoman Jennifer Dandron said the two are brothers from Portugal with a residence in Florida. starnewsonline.com

Omaha, NE: Burglars hit Sprint stores for $45,000 in electronics
Burglars made off with $45,000 in cash and stolen merchandise from three metro area Sprint stores, according to store officials. Brandon Price, director of operations, said staff got a call about a break-in at the Sprint location at 180th Street and West Center Road around 12:45 a.m. Monday. ketv.com

Memphis, TN: Man caught selling stolen merchandise on eBay after UPS Burglary
According to police, the burglary happened at the UPS warehouse on December 3. Video surveillance showed three men breaking into the warehouse through a loading dock door and then passing boxes back through to a waiting vehicle. Inside those boxes were 632 Turtle Beach Stealth 700 gaming headsets, a Champion generator and medical equipment valued at $25,280. Investigators later learned that some of the stolen items were sold over eBay by a man they identified as Karoomba Jones. In all, he sold 22 of the gaming headsets for a $2,420 profit, police said. Authorities said Jones confessed to selling the items, but not to the burglary. wreg.com

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Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

18 Deaths Reported over Holiday Week

Dec. 24 - Birmingham, AL: Piggly Wiggly former co-worker charged in Christmas Eve slaying inside store
A woman has been charged in the Christmas Eve shooting death of a 28-year-old mother inside a north Birmingham Piggly Wiggly. Birmingham Police have charged Sharonda James, 30, with murder charge in the Dec. 24 death of Jerika Manuel, who was killed while at work at the grocery store. James has a violent criminal history including an arrest earlier this year on kidnapping and assault charges as well as a 2010 charge of capital murder, which was later dismissed. She remains at large. Manuel, a mother of four, was shot to death just before noon Christmas Eve inside the store following a physical altercation with James. al.com

Dec. 27 - Brooklyn, NY: Man struck by subway after Metro PCS Robbery
The man was struck and killed by a Q train at the Neck Road station in Sheepshead Bay around 4:30 p.m. Thursday. Police said the man ran onto the subway tracks while trying to flee a cell phone store worker. The worker was chasing the 57-year-old after police said he stole a phone from a nearby Metro PCS. abc7ny.com

Dec. 28 - Tullahoma, TN: Police Officer fatally shoots 'wanted man' inside Walmart
The Tennessee Bureau of Investigation said in a news release that Tullahoma police went to the store Friday night after receiving information that a wanted person was inside. TBI says officers approached 34-year-old Mark Wade Luttrell Jr., and he attempted to pull a gun on them. TBI says an officer fired at Luttrell, who was hit and died at the scene. wkyt.com

Dec. 29 - Las Vegas, NV: Employee kills Robbery suspect in Jewelry store shootout
At 5 p.m. Saturday, two suspects went into the John Fish Jewelers. The suspects attempted to tie up a customer and multiple employees to conduct a robbery. An employee in the back room, who was carrying a legal concealed gun, came out and engaged with at least one suspect. Multiple rounds were exchanged between the employee and the suspect. The employee was shot multiple times, but shot and killed one suspect during the exchange. fox5vegas.com

Dec. 29 - Wichita, KS: Four suspects attempt C-Store Armed Robbery;
1 of 4 shot and killed by armed Customer

A 16-year-old boy died after he was shot while robbing a gas station convenience store. Investigators say the teen and three others entered the store, pointing handguns at the employee and customers, demanding money. During the robbery, an armed 42-year-old customer pulled out a firearm and fired multiple shots toward the suspects.

Dec. 30 - Houston, TX: 7-year-old girl shot and killed in car in Walmart parking lot; gunman still at large
Jazmine Barnes was killed when the unknown suspect pulled up next to her mother's car at about 7 a.m. and began shooting into the car for an unknown reason, Harris County Sheriff Ed Gonzalez tweeted. Jazmine's mother, 30-year-old LaPorsha Washington, was shot and wounded, Gonzalez said. sandhillsexpress.com

Dec. 30 - Marion, MS: Gunman kills self after wounding girlfriend,
her father in Dollar General parking lot

Marion Police Chief Randall Davis said the woman and her father were taken to the hospital with non-life threatening injuries. The woman was not an employee of the store. meridianstar.com

Dec. 31 - Massillon, OH: Menards Shoplifter collapsed and died after he fled
from Police; cause of death is believed to be medical

Police Chief Keith Moser said officers were called to Menards shortly before 11 a.m. for a shoplifter. When officers arrived, the man fled on foot. He later was located in a field south of the store, the chief said. According to a police report, the man complained of being light-headed as he was being escorted from the field to police cruisers. He then collapsed. cantonrep.com

Dec. 31 - Stone Mountain, GA: Armed robber fatally shot by Off-Duty Police Officer in DeKalb Co
The Georgia Bureau of Investigation received a call at 11pm Monday night about shots fired at a crowded liquor store in Stone Mountain. An initial investigation shows the armed robber fired a shot first and told employees and customers in the store to get on the floor. A Pine Lake Police Officer was working security inside the store and immediately fired at the armed robber. The suspect ran out of the store and then collapsed in front of the business. He was pronounced dead at the hospital. cbs46.com

Jan. 1 - San Antonio, TX: 7-Eleven Clerk shot and killed in Armed Robbery
According to Police, a 6-foot male wearing a hoodie with his face covered by a mask and armed with a handgun walked into the 7-11 at 7930 Callaghan Road about 4:38 a.m. Officers say when they arrived at the location they discovered one of the of 2019. According to a preliminary report, a 6-foot male wearing a hoodie with his face covered by a mask and armed with a handgun walked into the 7-11 at 7930 Callaghan Road about 4:38 a.m. Officers say when they arrived at the location they discovered one of the clerks collapsed on the floor with multiple gunshot wounds and several customers attempting to help him. The suspect fled the store and is currently at large. When caught, he faces a charge of capital murder. mysanantonio.com

Jan. 1 - Fort Worth, TX: Man shot & killed in C-Store parking lot
Fort Worth police are investigating a New Year's Day murder that happened outside a grocery store. The fatal shooting happened in the parking lot of the Pioneer Grocery store. Police believe two people were arguing. One man pulled out a gun and opened fire. fox4news.com

Flint Township, MI: Christmas Eve Big Lots shooter arraigned on nine charges
Shaundrica Lay, 34, fired a shot inside the Big Lots store has been arraigned on nine charges including, discharge of a weapon or firearm inside or at a building and four counts of weapon-felony firearms. Police say before the Christmas Eve shooting, Lay was arguing with another woman. No one was hurt during the shooting.

Plainville, CT: Man in custody after three-hour SWAT standoff
at Dick's Sporting Goods

A police SWAT team responded to Dick's at around 2:45 p.m. for reports of an armed man inside. The man appeared to have a gun but did not take aim at anyone and only "swayed back and forth" outside Dick's, according to Plainville Police. The SWAT team made the decision to engage using bean bag rounds to subdue suspect.

Houston, TX: Lowes employee Shot after Confronting Suspected Shoplifter
A man shot a Lowe's employee Tuesday after the employee accused him of shoplifting, Harris County Constable Deputies said. The shooting was reported at 11:38 a.m. at a Lowe's near Gulfgate Shopping Center in southeast Houston. Officials said a man was shoplifting a $599 Dewalt drill from the store when a 59-year-old male employee confronted the shoplifter at the door. The shoplifter pulled out a gun, shot the employee in the abdomen and ran away. The employee was taken to the hospital, his condition is unknown.

See more Shootings & Deaths here

Robberies, Incidents & Thefts

Omaha, NE: Shots fired during Kohl's Shoplifting
Two Kohl's loss prevention employees told officers a female and male were attempting to shoplift. The employees approached them in the parking lot where a struggle ensued and the male fired a shot and pointed the gun at the employees. An off-duty Omaha police officer attempted to help the two employees. No one was hurt during the altercation. 1011now.com

Youngstown, OH: Co-owner of Jewelry shop sickened that suspect
in Robbery is partner

Youngstown police are investigating after someone cleaned out the Jewels and More Jewelry store on Christmas Eve. Co-owner Antwan Milender said seeing all of his two years of hard work gone in minutes crushed him at first. Then, he took a look at the surveillance footage and saw who he believes to be the suspect. A person he considered to be family. Thousands of dollars worth of jewelry gone in a matter of minutes. "He had to take at least 10 Rolexes...he cleaned it all out," Milender said. wytv.com

Stockton, CA: 4 of 6 Suspects arrest in Mob style C-Store Assault/ Robbery
Four people are behind bars after they attacked a convenient store clerk, say police. The incident happened on December 23 at the El Amigo Market on south San Joaquin Street. A group of six suspects walked in, demanded money, then beat up the clerk, according to a Stockton Police Department statement. cbslocal.com

See more Robberies & Thefts here

Fire & Arson


Los Angeles, CA: Security Guard Who Fatally Shot Suspected Shoplifter at Walgreens Is Charged With Murder
A security guard who fatally shot a suspected shoplifter at a Hollywood Walgreens pharmacy earlier in December has been charged with murder, the Los Angeles County District Attorney's Office announced Monday. Donald Vincent Ciota II, 28, also faces an allegation of using a firearm as a deadly weapon. Ciota was scheduled to be arraigned Monday, but it was continued to Thursday. His bail has been set at $3 million. He faces 50 years to life in prison if convicted as charged.


January 1-2, 2019

C-Store - Omaha, NE - Armed Robbery
C-Store - St Louis County, MO - Armed Robbery
CVS - Olathe, KS - Armed Robbery
Clothing Store - Chicago, IL - Burglary
Family Dollar - Reidsville, NC - Armed Robbery
Gas Station - Ladue, MO - Armed Robbery
Gas Station - Omaha, NE - Armed Robbery
Hardware - Flomaton, AL - Burglary
Jewelry - Dallas, TX - Armed Robbery
Liquor Store - Beavercreek, OH - Burglary
Liquor Store - Sugarcreek Township, OH - Burglary
7-Eleven - San Antonio, TX - Armed Robbery/ Clerk shot & killed

See full list of robberies and burglaries
from Dec. 24-31, 2018 here


January Totals:
8 robberies
4 burglaries
1 shooting
1 killing


Holiday Week Totals:
125 robberies
34 burglaries
7 shootings
6 killings



Chris Scheutzow
named Regional Loss Prevention Manager for Dollar General

Cody Johnson
named Group Investigations Manager for JC Penney

Matt Auger, CFI
promoted to Senior Field LP Manager for Staples
DeRon Finney named Regional Security Manager for McDonald's
Scott McEntyre named Regional Asset Protection and Safety Manager for WholeFoods

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


Vice President - Security Operations
San Francisco, CA

The Vice President will manage the entire Northern California region to include financial performance, client satisfaction, talent managers, and business growth...
Asset Protection Director, Analytics & Fraud Management
Pataskala, OH

The Asset Protection Director, Analytics & Fraud Management will be responsible for leading teams focused on delivering insights and managing fraud risk for the enterprise through the use of advanced technology and statistical analysis. The Analytics & Fraud Management teams will serve multiple internal customers at the Ascena level and within the brands...

Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Regional Asset Protection and Safety Manager
Rockville, MD

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Retail Security and Safety Specialist
Multiple Locations

This job contributes to REI's success by ensuring the security and safety of your store team and members by providing a presence on REI property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI's guiding values and mission. Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland, OR Bellevue, WA...

Regional Safety and LP Specialist
Miami, FL

The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations...

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2018 in Review:
The Daily's Top-Read Your Career Stories of 2018


#7 - Published January 23, 2018
Don't Lose That 'A+' Employee to a Performance Rut

Not all employees are comfortable about opening up about why their work might be slipping, or hitting a rut. That's when leaders need to step in and make a change. Here's what you can do to help your employees get out of their performance rut and thrive in their role. Up the stakes

#8 - Published November 27, 2018
Good Bosses Remember to Do These 11 Things Every Day

Some bosses really stick in your memory. Often they are one of two kinds: a horrible boss or an amazing one. Here are 11 lessons other people learned from their favorite bosses, that any manager can apply to their own careers. Remember the goal

#9 - Published December 11, 2018
Manager Must Avoid These 10 Mistakes if They Want to Have a Productive Annual Review

Mismanaged performance reviews can cause confusion and tension between managers and employees. Here are 10 common mistakes you'll want to avoid when giving your performance review. Don't dwell

#10 - Published March 6, 2018
There Are 2 Types of Leaders. 10 Questions to Find Out Which One You Are

Most of us don't think that physics have anything to do with leadership, but this science branches out into more realms in business and our professional lives than we think. Which leader are you? Newtonian or Quantum?




Passion is a trait that can't be bought and paid for. Either it exists or it doesn't and corporate America thrives on passion. It's the one trait that is worth its weight in gold. If you've got it, show it. If you don't, try to find it every day because it is a game changer and it will fuel your tomorrow.

Just a Thought,
Gus Downing


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