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 1/17/19 LP, AP & IT Security's #1 News Source D-Ddaily.net


 

 




 





































































 








 

CAL-ORCA Annual Training Conference
Feb. 20

Appriss Retail User Conference
Feb. 25-27

ISCPO 2019 Conference
March 6-7

RILA AP Conference 2019
May 5-8

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 14

RLPSA Conference 2019
Aug. 4-7

See More Events


 



Watch Full Broadcast Here

 



Introduction with
Gus Downing


Sensormatic - Supporting the LPRC Industry & Development


A Solution Provider's & Manufacturer's View

New Solution Providers' Expectations

The Retailer's View

Driving RFID in Retail


Watch More Here
 

 














 



 

 

'Inside the LPRC IMPACT Conference' 2018
An Eight-Episode Series Presented by Sensormatic

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results


New Retail Members

The Value - Expectations - Benefit - Why They Joined

Perry Resnick, Director, Loss Prevention, Boot Barn
Lincoln LeFebvre, Senior Manager - Field Asset Protection, The Home Depot
Aaron Hancart, Director of Asset Protection, TCC, Verizon Premium Wireless Retailer

In our 7th episode, hear from one LP executive who's been involved in the Loss Prevention Research Council for quite some time but with a recent move is getting his new company and team involved in the LPRC; and two AP executives who have been involved for a relatively short time but are engaged and adding value.

Long-term LPRC member Perry Resnick shares what factors went into his decision to invest part of his operating budget in the LPRC, and how the group's evidence-based research helps him in selling programs and obtaining capital from his senior leadership.

Lincoln LeFebvre explains how LPRC's scientific approach takes emotion out of the equation and gives you plausible solutions you can measure immediately.

And Aaron Hancart talks about the importance of staying at the forefront of industry research and results, and how LPRC's violent crime working groups have been especially useful in his retail environment.
 

Exclusive Sponsor:

See more of our 2nd LPRC series here. Watch our 1st series here.
Take the time to learn. As this is the LP/AP academic "Think Tank".



 


 

 

Michael Volin promoted to Senior Director Risk and Safety for United Natural Foods
Michael previously held the role of Regional Director Risk and Safety for the food wholesaler since 2017. Prior, he held various loss prevention roles such as Regional Safety and Asset Protection Manager for Lowe's and Loss Prevention Manager of Distribution and LP Supervisor for Kohl's. Congratulations, Michael!

Submit Your New Corporate Hires/Promotions or New Position







Intellicheck Announces the Appointment of Dr. Amelia Ruzzo
to the Board of Directors

Intellicheck (NYSE AMERICAN: IDN), an industry leader in identification authentication solutions, today announced the appointment of Dr. Amelia Ruzzo to the Board of Directors.

"Dr. Ruzzo brings to the Intellicheck board a wealth of serious knowledge and experience in industries critical to the company's strategic plan. Going forward her expertise will add to Intellicheck's ability to further penetrate these industries with our innovative and technologically relevant product offerings," said Guy L. Smith, Chairman of the Board. intellicheck.com

LIVE WEBINAR with STANLEY Security: How to reduce employee shrinkage
Date: January 31, 2019 | Time: 1:00 PM EST | Duration: 60 Minutes

You're invited to join STANLEY Security for an important webinar about a new loss prevention solution that can help you reduce internal shrink & decrease operating expenses.

In this webinar, you'll learn about:

● Why exception-based reporting combined with video surveillance can help your team uncover broken processes
● How real-time investigations help prioritize retail locations where employees steal
● Using business intelligence software to decrease operating expenses and increase apprehensions of criminals
● The opportunity to increase actual recoveries at regional, district and individual retail stores retailcustomerexperience.com

ISCPO Appoints Three Members to its Board of Directors
The International Supply Chain Protection Organization (ISCPO.org) announced today three new additions to its Board of Directors: Liz D'Aloia - CEO of HR Virtuoso Company, Brian Flannery - Sr. Director of Loss Prevention with Ulta Beauty and Wayne Hoover, CFI - Senior Partner at Wicklander-Zulawski & Associates.

Liz D'Aloia is the founder of HR Virtuoso Company. Based in Texas, HR Virtuoso provides a mobile recruiting software system that helps companies optimize their employment application processes and increase their candidate pool as well as HR and employment law consulting services.

Also joining the ISCPO Board is Brain Flannery, currently the Sr. Director-Loss Prevention for ULTA Beauty, with oversight of the Supply Chain Loss Prevention, Enterprise EHS & HazMat, Corporate Security and the Business Continuity lines of business.

The third member joining the ISCPO Board is Wayne Hoover. He is currently the Senior Partner, Wicklander-Zulawski & Associates and has personally conducted over a 1,000 interviews and interrogations on incidents ranging from arson to theft over the last 27 years. Read more: iscpo.org

Liz D'Aloia
CEO, HR Virtuoso Company
Brian Flannery
Sr. Director of Loss Prevention, Ulta Beauty
Wayne Hoover, CFI
Senior Partner, Wicklander-Zulawski & Associates

 


 

Get "Amped Up" for the 40th Annual RLPSA Annual Conference - August 4-7 in Nashville, Tennessee
Register today for RLPSA's 2019 Annual Conference in Nashville August 4 - 7! Don't miss amazing keynote speakers and valuable breakout tracks for Loss Prevention, Risk, and Safety professionals!

Register today at: www.RLPSAannualconference.com

 


Legislative Update
Colorado: SB19-014 (In Committee) - Organized Retail Theft Prevention; Concerning measures to reduce incidents of theft from retail establishments

The bill creates the crime of retail theft with special circumstances if a person commits theft from a store with one of the following special circumstances: The person is, at the time of the theft, in possession of an item, article, implement, or device used or designed to overcome security systems, including but not limited to lined bags or tag removers, under circumstances indicating an intent to use or employ the item, article, implement, or device for such purposes; or

To facilitate the theft, the person utilizes an organized effort of multiple persons to remove items from the store with the intent to resell the items. Retail theft with special circumstances is a class 5 felony. The bill requires secondhand dealers who purchase gift cards to keep a record of those purchases. Failure to record the purchases in an electronic database is a class 2 misdemeanor for a first offense and a class 6 felony for a second or subsequent offense. The bill adds a gift card to the definition of a "valuable article", which triggers certain record-keeping requirements. The bill's prime sponsors are Sen. Don Coram and Rep. Terri Carver.  colorado.gov

Niagara Falls, NY: Nike employees claim unfair termination after shoplifting
incident; Fired for leaving store to track down police
In November, Jennifer Weinstein and Dwight Spencer were both fired from the Nike Factory Store in Niagara Falls.

According to a termination letter, the employees broke company policy by leaving the store after a suspected shoplifting incident. They told News 4 they left the store in the hands of other sales associates, to go outside and wait for police.

Surveillance video shows the two suspected shoplifters leaving the store with several articles of clothing. According to a police report on the incident, they took around $250 worth of merchandise.

It's against Nike policy for employees to follow suspected shoplifters out of the store; it's a common retail practice, designed to keep employees safe and deter vigilante justice. But Spencer and Weinstein said they never intended to follow the suspects, and only went outside to flag down law enforcement; something they thought was in the best interest of the store.

"I walked out after we called the police to see if anyone was out there because normally the police circle the mall," Spencer said. "Once we got out there we actually got the opportunity to see the vehicle that the suspects were in to get their license plate number and we waited for the police there."

Two days after the incident both Weinstein and Spencer, who had been with the company for nine and ten years respectively, were fired. wivb.com

Facebook Spends $7.3 Million a Year on Mark Zuckerberg's Security
Amazon Spends $1.6 Million on Jeff Bezos and Apple Spends $310K on Tim Cook

Web behemoths like Apple, Amazon, and Facebook are spending anywhere from hundreds of thousands to millions of dollars on personal security for their CEOs, according to Wired. For example, according to documents filed earlier this month, Apple spent $310,000 on CEO Tim Cook's personal security, which is mere pennies to a company that was the first to hit the $1 trillion mark last year.

Amazon founder and CEO Jeff Bezos, however, has spent more time in the spotlight. So perhaps it's not too surprising to hear that the Amazon chief spends $1.6 million on his personal security-more than five times as much as Cook.

And that brings us to Facebook's Mark Zuckerberg, who has weathered some serious storms over the last year. Someone with such a high profile obviously needs a beefed-up security detail of his own. Zuck's personal security team, which cost just $2.6 million back in 2013, has skyrocketed to a jaw-dropping $7.3 million today (naturally, that includes "the usage of private aircraft for personal travel"). yahoo.com

City adds CVS, Walmart, Sackler family members to its opioid lawsuit
The city Law Department said Wednesday it has added the drug store chains CVS, Walmart, Walgreens and Rite Aid as defendants in the lawsuit it had previously filed against opioid manufacturers and distributors, alleging fraudulent business practices.

The city also named members of the Sackler family who are owners of OxyContin maker Purdue Pharma, as defendants.

The city first filed its lawsuit against drugmakers and distributors in January in state Supreme Court in Manhattan, alleging that manufacturers oversold the benefits of opioids and did not properly disclose the risk of addiction. crainsnewyork.com

Huawei Targeted in U.S. Criminal Probe for Alleged Theft of Trade Secrets
Federal prosecutors are pursuing a criminal investigation of China's Huawei Technologies Co. for allegedly stealing trade secrets from U.S. business partners, including technology used by T-Mobile US Inc. to test smartphones, according to people familiar with the matter.

The investigation grew in part out of civil lawsuits against Huawei, including one in which a Seattle jury found Huawei liable for misappropriating robotic technology from T-Mobile's Bellevue, Wash., lab, the people familiar with the matter said. The probe is at an advanced stage and could lead to an indictment soon, they said. wsj.com

China's luxury counterfeit sellers flee to social media to hawk their fake goods
China has come down hard on its world-renowned counterfeit industry. Bazaars lined with fake watches, shoes and bags have been demolished in recent years. A new law effective Jan. 1 promises to slap online retailers with up to 2 million yuan ($296,000) in fines for bogus goods sold on their platforms.

But Chinese counterfeiters-still the most prolific in the world-have already reshaped their businesses by retreating to even more private spaces online. Many of the country's best fakers are now hawking their wares via social messaging networks like Tencent Holdings Ltd.'s WeChat. First they market their offerings at home and globally on platforms like Instagram or ByteDance Ltd.'s Tik Tok. Buyers then order and pay through private messaging apps. Such transactions are arguably "friend-to-friend" and not e-commerce as defined by the new law. digitalcommerce360.com

Signet Jewelers division pays $10 million fine
Sterling Jewelers has settled a dispute over alleged credit-card practices.

The retailer, a division of Signet Jewelers, agreed to pay $10 million to the Consumer Financial Protection Bureau and $1 million to the office of New York Attorney General Letitia James to settle charges that it signed up customers for store credit cards and credit insurance without their consent and giving false information on the card's interest rate. chainstoreage.com

Signet Jewelers shares tank on weak holiday sales
Retailer warns of more store closures

Signet Jewelers shares tanked more than 21 percent Thursday morning after the diamond retailer slashed its profit outlook and said holiday sales came up short of expectations. The company also hinted it could be closing more stores in the future.

The parent company of jewelry brands including Kay, Zales and Jared said sales at stores open for at least 12 months were down 1.3 percent for the nine weeks ended Jan. 5. Signet said it saw "reduced traffic during key December gifting weeks." cnbc.com

Fairfax County, VA: VP of Fairfax County NAACP Speaks Out
on Felony Threshold

By Sean Perryman, VP of the Fairfax County NAACP

Dec. 21, the First Step Act became law. Bipartisan and ostensibly aimed at addressing mass incarceration, the act received acclaim for being an increasingly rare example of Congress coming together to legislate on a significant issue. The bill would reduce the sentences of thousands of people currently incarcerated, ease current mandatory minimum sentences, and increase credits inmates can earn to reduce their time in prison.
 
Virginia also has a remarkably low threshold for crimes to be classified as felony theft. Until July 1st of 2018, Virginia had the lowest threshold for felony larceny in the country at $200. That means prosecutors had the discretion to turn people into felons over relatively minor thefts. Last year, after nearly 40 years, the law finally changed, moving the threshold from $200 to $500.

Even with the change, Virginia still has a lower felony larceny threshold than many states. Sentencing and the felony larceny threshold all present ripe opportunities for meaningful reform at the state level. The First Step Act or sentencing reforms similar to those made in other states and localities have been bipartisan efforts. roanoke.com

Thirty-One Gifts plans to close Columbus, OH warehouse, lay off 620

J.Crew is kicking off 2019 with a set of 30 store closings

'There is no way Sears is going to survive':
Sears may live on, but some say failure is inevitable


Federal regulators object to Nine West bankruptcy plan

Wayfair hit with securities fraud class-action suit

LuLaRoe supplier files new demand for immediate seizure of $34 million
Claims company is quietly liquidating goods


Shareholders demand Amazon end facial recognition sales to government

Domino's wants to build 2,000 more US locations

A Walmart supply chain first
A high-tech consolidation center will make its debut this summer

Cramer: Not all of retail is struggling-just look at these 3 winners

Legislation expanding executive power over tariffs 'exact opposite' of what Congress should focus on, says NRF


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



 



 




 

Join Agilence President and CEO, Russ Hawkins, as he discusses the ways to stay innovative in the age of disruption in the upcoming webinar, "Predicting The Next Curve: Creating a Culture of Innovation."

Find out how Russ has lead three companies through tumultuous times to stay ahead of the curve and how you can cultivate a corporate culture of innovation at your business today.

You should attend this webinar if you're ready to go beyond buzzwords to understand:
Why innovation becomes more important in times of disruption
How to gain a competitive advantage by staying ahead of the curve
The top reasons why most innovation initiatives fail to deliver positive results
How to align an innovation strategy to larger business strategies
And how to break the stigma surrounding failure

Webinar Details
When: February 13, 2019
Time: 1:00 PM - 2:00 PM ET
Presented by: Russ Hawkins, President and CEO at Agilence



 





New Magecart credit card skimming group is targeting ad-related websites
A new subgroup of the Magecart digital credit card skimming gang has been detected that's targeting advertising-related websites with a new strain of malware, security researchers from RiskIQ Inc. revealed today.

Dubbed Magecart Group 12, the subgroup is said to have been founded in September. It's specifically gaining access to targets via third-party suppliers of code meant to improve websites, such as content delivery networks.

In one case that targeted French ad agency Adverline, the Magecart group inserted code via the company's CDN provider to steal credit card data. "In this case, the group compromised a content delivery network for advertisements to include a stager containing the skimmer code so that any website loading script from the ad agency's ad tag would inadvertently load the Magecart skimmer for visitors," the researchers explained. siliconangle.com

WEF: Cyber-Attacks a Major Global Risk for Next Decade
The vast majority of senior decision makers across the globe expect data theft and cyber-disruption to increase in 2019, according to the latest report from the World Economic Forum (WEF).

The annual Global Risks Report for 2019 uses interviews with risk experts, business leaders, academics and others to better understand the challenges facing the world economy.

Rising dependency on technology ensured cyber-related risk remained front-of-mind for respondents, both in the near and long-term.

Some 82% said they expect data and monetary theft attacks to increase in 2019, while 80% said the same for cyber-related disruption to operations and infrastructure.

Over the next decade, respondents placed data fraud/theft and cyber-attacks fourth and fifth in terms of most likely risks, while cyber-attacks and "critical information infrastructure breakdown" were placed seventh and eighth in terms of biggest potential impact. infosecurity-magazine.com

BEC Groups Ramp Up Payroll Diversion Attacks
Criminals are increasingly trying to defraud businesses by diverting payrolls of CEOs, other senior executives, Agari says.

Attackers are ramping up efforts to try and scam HR employees at many businesses into diverting the payrolls of CEOs and other highly compensated executives to fraudulent accounts.

Security vendor Agari says it has observed a recent and considerable increase in such payroll diversion attempts via social engineering. The criminal gangs behind these scams appear to have invested considerable resources into understanding organizational hierarchies and knowing exactly whom to target, Agari said in a report this week.

"Payroll diversion has become an emerging threat during the past year," says Crane Hassold, senior director of threat research at Agari. The attacks began ramping up in Q4 2018 and are the latest evolution in business email compromise (BEC) scams, he says. darkreading.com

Why Compliance Does Not Equal Security

Global Cybersecurity Market to Eclipse $300B by 2024






 

LCBO thefts have spiralled to 'epidemic proportions' and now make up nearly half of all shoplifting from Toronto's most-hit retailers
The looting of Toronto's vulnerable LCBO outlets has spiralled to epidemic proportions - undergoing more than a threefold increase over the past five years - and the latest figures show it accounts for nearly half of all shoplifting incidents at the most frequently hit retail outlets in the city.

The issue of brazen, broad-daylight liquor theft, quantified for the first time two weeks ago in a Toronto Star investigation showing the city's LCBO shops have been targeted more than 9,000 times since 2014, was sobering enough.

But a deeper dive into raw shoplifting data obtained from the Toronto Police Service, isolating the year-over-year increases - together with corroborating accounts from more than 20 LCBO whistleblowers who have approached the Star since the first story was published - now provides a far more detailed understanding of the scope and acceleration of the problem.

In 2014, police data shows, LCBO outlets accounted for just over a tenth of the shoplifting incidents at the top 100 most frequently targeted addresses of shoplifting incidents in Toronto. By 2017, it was a third. And halfway through 2018, the most recent data in the Star's possession shows LCBOs accounted for nearly half of shoplifting incidents, with liquor heists happening more than three times as often as they did in 2014. thestar.com

Are illegal kickbacks in Ontario driving up the cost of your generic drugs?
Hidden camera investigation raises questions about McKesson Canada
A hidden camera investigation and confidential documents obtained by CBC's The Fifth Estate raise questions about whether Canada's largest pharmaceutical distributor is profiting from illegal kickbacks on sales of generic drugs in Ontario. The investigation captured conversations with three independent pharmacists at two pharmacies who suggest McKesson is breaking the law in Ontario, where kickbacks on generic drugs are illegal.

Along with conducting the hidden camera investigation, The Fifth Estate obtained an internal McKesson presentation given to its employees, as well as a confidential document filed in a hearing at the Ontario College of Pharmacists. Both documents raise the same question: Is McKesson Canada profiting from illegal kickbacks in Ontario?

Are they giving kickbacks to independent pharmacists in Ontario in order to secure sales or collecting kickbacks from generic drugs manufacturers in exchange for stocking a particular brand in their own Ontario stores?

Studies have shown this practice drives up the cost of generic drugs for all Canadians. McKesson Canada, which distributes pharmaceutical drugs to more than 8,000 pharmacies in this country and recently purchased more than 400 Rexall pharmacies, denies the allegation. cbc.ca

Canadians Spent $1.6 Billion on Legal Weed in 2018
The Third Largest Weed Market in the World

Canadians spent $1.6 billion on legal weed in 2018, more than double the amount that was spent on solely medical cannabis in 2017. The State of Legal Marijuana Market, released Tuesday by Arcview Market Research and BDS Analytics, found that despite pushing legalization back from the summer until October, Canada still managed to increase its spending on legal weed from $755 million to $1.6 billion, making it the number three legal weed market in the world. According to Statistics Canada, Canadians spent $5.7 billion on weed in 2017, the vast majority of which came from black market.

The new report predicts Canada's legal weed market will hit $7.8 billion in 2022, at which point it is expected to overtake California as the top legal weed regime globally. Recreational cannabis is expected to far surpass medical cannabis sales, however the report says medical weed will still generate $1.4 billion in revenue by 2022. vice.com

Loblaw Unveils New Structure Without CEO
Canadian retailer Loblaw will eliminate the role of CEO and expand the role of President Sarah Davis, who has been with the retailer for 12 years. Galen Weston will drop the CEO title and become executive chairman. delimarketnews.com


Canada Store Openings & Expansions
'Le Labo' Opens 2nd Canadian Location in Vancouver

Indochino Announces Plans for up to 20 Retail Locations in 2019
Canada's Aritzia eyes more U.S. expansion next year as popularity surges
Grocer Farm Boy opens central store in Leslieville Jan. 31
Save-On-Foods has tentative opening date in Medicine Hat

Canadian arm of Gymboree files for Chapter 11 bankruptcy protection

Lowe's Canada is looking to hire more than 2,500 people in Ontario this February

More Store Closures for Canada this Month

Four out of 10 Canadians shopped from their cell phone in 2018

Hamilton says yes to legal retail cannabis stores after vote to opt out fails

How A&W's CEO is cooking up fast-food success in Canada

Quebec, ON: Man faces 70 charges in alleged $164K fraud at Ontario
Home Depot locations
Police say a 32-year-old Quebec man is facing 70 charges related to allegedly fraudulent transactions at Home Depot locations throughout Ontario. Durham regional police allege the transactions took place between September and November of last year. They say the man would allegedly go to Home Depot stores impersonating customers with store credit cards, then use those cards to buy gift cards and merchandise. Police allege the transactions, which took place throughout Durham region and in other unspecified parts of the province, totalled more than $164,000. globalnews.ca


Edmonton, AB: Two men rack up $25,000 in fradulant credit card purchases
"Between October and December 2018, police received several reports from citizens whose credit cards were allegedly stolen and used to make fraudulent purchases," police said. "Investigators believe that the credit cards were stolen from wallets that were removed from jackets while the complainants were dining at local restaurants. "The thieves then allegedly used the cards immediately to make large purchases." Police alleged more than $25,000 worth of fraudulent purchases have been made using the cards since the rash of thefts began. globalnews.ca

(Update) Edmonton, AB: Man who killed two Mac's store clerks to appeal his conviction

Toronto, ON: Eaton Centre gunman vows revenge in jailhouse letter

London, ON: 14-year-old charged in jewelry store robbery spree

Windsor, ON: Optical stores hit for $40,000 in high-end heist

Toronto, ON: One man identified, another wanted in $18K break and enter

Barrie, ON: Police looking for man in grocery store theft attempt

Cambridge, ON: Person arrested after convenience store theft

Kawartha Lakes, ON: Woman caught with stolen merchandise during traffic stop

 



Robberies & Burglaries


C-Store - Barrie, ON - Armed Robbery
C-Store - Bishop's Falls, NL - Armed Robbery
Gas Station - Yellowknife, NT - Armed Robbery
Liquor Store - Winnipeg, MB - Robbery
Optical Store - Windsor, ON - Burglary (Ottawa St.)
Optical Store - Windsor, ON - Burglary (Riverside Dr. West)

Pot Store - Cold Lake, AB - Armed Robbery
Undisclosed Business - Toronto, ON - Burglary






 

THE TOY ASSOCIATION FIGHTS BACK AGAINST COUNTERFEIT TOYS
The Toy Association's new white paper, The Real Threat of Fake Toys: The Increase of Knockoff and Counterfeit Toys Sold Online & How to Fight Back, identifies three main factors contributing to the upsurge in knock-off, counterfeit, and otherwise illicit toys being sold via online marketplaces.

The Toy Association suggests three main solutions to combat each of these factors contributing to the problem:

Solution to Insufficient Vetting by Marketplaces: Marketplaces could be required to collect verified contact information, such as screening sellers similar to the way certain social media channels have proposed verifying authenticity and contact information. Products could be screened to demonstrate legitimacy and safety of the products and instituting improved tracking of products to sellers.

Solution to the Burden of Enforcement Disproportionately Placed on Rights Holders: Online marketplaces should work with industry organizations and brand owners to create programs that give the presumption to IP rights holders, and provide more streamlined removal processes, a direct point of contact for the industry, trainings to industry groups on best practices, and more transparency to stop culprits.

Solution to a Lack of Consumer Awareness: More consumer education on the risks of buying online is needed. If online marketplaces refuse to monitor sellers and products as proposed above, one option is to allow rights holders to create "official" product listings. Along the same lines, a "verified" stamp for sellers similar to the verified stamp as seen on many social media sites could also be instituted. toybook.com

Advertisers are out of step with online shoppers
Research by Catalyst and ClickZ, summarized in a white paper entitled "The Era of E-commerce, Maximizing the B2C Marketing Opportunity", reveals a major disconnect between how consumers are searching and shopping across various e-commerce sites and how advertisers are approaching and investing in e-commerce advertising opportunities.

From a platform perspective, advertisers overwhelmingly favor Amazon and Google despite consumer preference for a wide range of retail sites. As mentioned above, 85% of browsing and purchasing activity occurs with non-Amazon retailers; however, our research found that only 25% of US brands have a strategy for e-commerce retailers beyond Amazon. This misalignment is particularly noticeable in specific verticals. For example, our research has found that while 20% of consumers have visited Best Buy to view product descriptions, only 8% of consumer electronics retailers say they have created specific content for their PDPs (product description pages) on this website. Overall, only 4% of brands optimize their PDPs on non-Amazon retailers, only 3% track their organic search rankings on these sites, and just 2% buy display or paid search ads on sites like Walmart, Target, and Macy's. digitalcommerce360.com

Global Cross-Channel Payment Fraud Increases 13% During 2018 Peak Holiday Season

Holiday e-commerce reached new heights in 2018 - officially pulling in $126 billion



 



 






 



Frazer Township, PA; Police Identify Suspects In $41K Walmart Apple Theft Police have warrants for two men wanted in the thefts of more than $40,000 worth of cell phones. Dozens of cell phones were stolen from a local department store. The suspects are at large, but perhaps not for long. The brash cell phone theft took place at a 24-hour Wal-Mart in Frazer Township, and James Jordan, 42, and Jahmir Mitchell, 19, have been identified as suspects. cbslocal.com


Boise, ID: Washington man arrested for over 30 retail burglaries; crimes linked to his eBay account
Following an investigation into retail theft in the Boise area, Boise Police say Kyle Williamson-Smith, 30, has been arrested in East Wenatchee, Washington. Williamson-Smith was booked into the Chelan County Jail on Sunday, January 13, for warrants out of Ada County.

"Williamson Smith is believed to be responsible for stealing tens of thousands of dollars' worth of merchandise from over a dozen Boise area retailers -- as well as retailers in Northern Idaho, Oregon, and Washington," according to a Boise Police news release. Williamson-Smith struck local stores again in December and January, but police were unable to find out his identity. Ultimately, however, investigators were able to identify Williamson-Smith through his eBay account, where he was selling many of the stolen items, police say.  ktvb.com

Indio, CA: Man Accused In Diamond, Electronics Robbery Spree Nabbed In Vegas; $29,000 of merchandise stolen from JCPenney
A man accused in three Riverside County robberies within a single afternoon last summer, culminating in a police pursuit stretching from Cathedral City to Palm Springs, pleaded not guilty Wednesday to felony grand theft charges. Darquise Smith, 32, is accused of stealing two diamond rings from a JCPenney store at the Westfield Palm Desert mall, three diamond bracelets from a JCPenney store in Hemet, and electronics from a Cathedral City Target store on the afternoon of Aug. 9. The spree began around 2 p.m. at the JCPenney in Hemet, where Smith allegedly reached into a cabinet and snatched three bracelets valued at $3,000 each. He later inquired about several pieces of jewelry at the JCPenney in the Westfield Palm Desert mall, and reached into the display case and grabbed the rings when an employee wasn't looking. A JCPenney representative valued the total loss at $29,0000. patch.com

New Zealand: Baby car seats used in duo's shoplifting strategy
A shoplifting duo have admitted using baby car seats to smuggle more than $2000 worth of groceries out of Taranaki supermarkets. The summary of facts provided by police said the first stop was a Bunnings hardware store, where they spent a considerable amount of time walking around, concealing items worth $3,858.37.

About 6:30pm the defendants entered Stratford's Countdown supermarket, each carrying a baby car seat capsule covered with a blanket. After putting the capsules into shopping trolleys, Mackay and Ratahi walked around the supermarket and stashed stolen items inside them. At 7:30pm, the pair arrived at the Valley Countdown store in Waiwhakaiho, New Plymouth, again with the car seats in hand, and carried out the same strategy they used in Stratford. The women then hit the Spotswood Countdown and repeated the offences. By 9pm, they arrived at the Vogeltown Countdown and again deployed their modus operandi again. However this time the twosome were stopped by staff at the self-service check out. About $540 in stolen groceries were found and the police, who turned up to the call-out, found multiple shopping bags "crammed" with items in the pair's car, the summary of facts said. These shoplifted items had a total value of $2314.70. stuff.co.nz

Wilkins Township, PA: Shoplifter accused of carting off $1,500 in tools from Pa. Home Depot
Police in Wilkins Township have released a store surveillance image of the suspect, along with his shopping cart brimming with tools. pennlive.com

Beachwood, OH: Man arrested for stealing more than $4,000 worth of clothes from Dillard's

Hamden, CT: Shoplifters sought after $3,000 in cold, flu products stolen from Walgreens

Berkeley, CA: Lululemon hit for 120 pairs of pants
 

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Visit the ORC Resource Center







 

Shootings & Deaths

Huntsville, AL: 2 dead, 1 injured in shooting at IHOP
An employee and a customer were killed and a second worker was injured in a shooting at a Huntsville IHOP restaurant Wednesday night. Huntsville police were called to the scene on Memorial Parkway just before 10 p.m. The shooting happened after a male customer got into an argument with a male IHOP employee about a food order, said Lt. Michael Johnson. The customer went outside, came back with a pistol and started shooting, Johnson said. Two employees were struck by gunfire, and one of them died. The injured worker was being treated at the hospital. His injuries weren't considered life-threatening, police said. The customer was also fatally shot, Johnson said. Police didn't immediately know who killed him. al.com

Little Rock, AR: Gunfire leaves man dead, 4 people wounded in Ice Cream Shop
A man was shot and killed and four others wounded Tuesday evening during a scuffle for a weapon in an ice cream shop, a Little Rock police spokesman said. A 911 caller reported a shooting at 5:53 p.m. at 5420 Baseline Road, a strip mall, where officers found one man fatally shot, another with critical injuries and three other people wounded. The 911 caller said two men were fighting over a gun in the business when it fired. arkansasonline.com

Charlotte, NC: Suspect in 2 Armed Robberies shot, killed by Police
Charlotte Mecklenburg Police Chief Kerr Putney told reporters that police on Wednesday afternoon spotted a car believed to have been involved in two armed robberies. The car was reported stolen from the first robbery victim. The chief said the suspect also matched the description of a person involved in the armed robberies. Putney said an officer encountered the suspect in the parking lot of a store west of the downtown area, determined there was an imminent threat and fatally shot the man. Putney did not say whether the suspect was armed. The police officer was not hurt. startribune.com

Peoria, AZ: Police Officer shoots armed suspect in auto parts store
Peoria police say an officer shot and wounded an armed suspect who was struggling with an employee inside an auto parts store. Police say the suspect who was determined to be 17 years old was hospitalized for treatment of a shoulder wound. According to police, the encounter Monday night began when a citizen called police to report seeing a masked man armed with a handgun run into the store and hold two employees at gunpoint. Police say the shooting occurred when the first officer to arrive entered the store and saw the suspect struggling with the employee. washingtontimes.com


Robberies, Incidents & Thefts

Franklin, TN: Cool Springs Galleria jewelry thief captured in Texas
Jario Godinez, a 19-year-old Smithville man wanted by Franklin Police in connection with the theft of thousands of dollars worth of tennis bracelets from a mall store, was arrested in Dallas, Texas, and is now back in Franklin. On October 26, Franklin Police began investigating an $80k snatch & grab theft from Grogan Jewelers, located inside the CoolSprings Galleria. According to Franklin Police, investigators quickly identified the suspect as Godinez, who snatched about a dozen tennis bracelets out of the hands of a sales associate.

Captured in Texas, Godinez was booked into the Williamson County Jail on January 12. FPD Flex Team Officers conducting a fugitive investigation tracked Godinez to an address in Dallas. Several tennis bracelets were found on Godinez at the time of his arrest, police said. brentwoodhomepage.com

Marianna, FL: Deputy passes out after exposure to Fentanyl; processing Goodwill Shoplifting suspect
A Jackson County Sheriff's Deputy is taken to the hospital after being exposed to fentanyl during a field test Tuesday afternoon. The deputy was called to the Goodwill store in Marianna in regards to a possible shoplifter. Officials said the deputy made contact with the alleged shoplifter, 44 year old, Wanda Mercer, to discuss the allegations made against her. The deputy saw Mercer drop a small baggy that contained a controlled substance. The officer took Mercer to his patrol car to perform a field test. During the test the officer was exposed to the substance causing the officer to become faint. Another officer arrived on scene and radioed for EMS. mypanhandle.com

Sioux Falls, SD: Gas Station Employee Arrested for Assaulting Shoplifter
Police arrested 28-year-old Ryan Duggan after he allegedly held down a woman outside the business with a gun in his hand early Tuesday morning. Duggan believed the woman was a frequent shoplifter and confronted her. He then held the woman down, waiting for police to arrive. A friend of the woman then approached and pulled out a knife, Police said. Duggan responded by allegedly pulling a gun. The man with the knife turned around and walked away. Police took a report of the shoplifting and arrested Duggan. No other arrests have been made at this time. thesiouxempire.com

Salt Lake City: Utah teens charged with stabbing, robbing 7-Eleven clerk
Three teenagers accused in a series of convenience store robberies that culminated with the stabbing of a clerk have been charged in juvenile court. The boys, all age 17, were charged with between 10 to 15 counts each ranging from aggravated robbery, a first-degree felony, to retail theft and minors in possession of alcohol. One of the boys was 16 at the time of the alleged crimes. From Nov. 24 to Dec. 15, "the Salt Lake City Police Department received multiple reports of aggravated robberies and thefts that occurred at multiple locations throughout Salt Lake City, specifically at Maverik and 7-Eleven stores, and at a Walmart," an officer with the Salt Lake City Gang Unit wrote in the warrant. deseretnews.com

Bergdorf Goodman Shoplifter smashes cars, bikes and nearly a pedestrian as he led police on an hour long chase

Delaware County, PA: 41 employees accused of faking overtime, stealing nearly $1 million from Delco nonprofit

Beaumont, TX: Man accused of breaking into same Dollar General store 3x in one week

Mount Carmel, TN: Standoff with US Marshalls: Suspect arrested for Armed Robbery of Pharmacy in Abingdon, VA

Hastings, New Zealand: Woman pays full price for stealing a 'tester' bottle of perfume from Farmers Market; her Lawyer's protest

Jared in the Baybrook Gateway Shopping Center, Webster, TX, reported a Grab & Run on 1/16, items valued at $8,070 (recovered)

Kay Jewelers in the Marshall's Plaza, DeWitt, NY reported a Grab & Run on 1/16, items valued at $4,398

Kay Jewelers in the Orchard Crossing, Fort Wayne, IN reported an Armed Robbery on 1/15, items valued at over $150,000

Kay Jewelers in the First Colony Mall, Sugar Land, TX reported a Grab & Run on 1/15, items valued at $9,500

Kay Jewelers in the Post Oak Mall, College Station, TX reported a Grab & Run on 1/14, item valued at $16,669


Arson/Fire

West Manheim Township, PA: Police identify 3 men wanted for Walmart fire; 3 Associates injured, "substantial damage" to the store

Augusta, GA: Man charged with stealing, drinking box of wine, burning merchandise in Walmart

Everett, WA: September fire at Appliance store determined to be arson


Sentencings

Kalamazoo, MI: Man sentenced in deadly liquor store shooting

Solomons, MD: Second woman in 7-Eleven robbery sentenced to six years in prison


 

Auto Part - Peoria, AZ - Armed Robbery/Shooting
C-Store - Hidalgo County, TX - Burglary
C-Store - Charleston, SC - Robbery
C-Store - Dunn, SC - Armed Robbery
C-Store - Marshall, MO - Armed Robbery
Cricket Wireless - Phoenix, AZ - Robbery
Dollar General - Danville, IL - Armed Robbery
Dollar General - Bunnlevel, NC - Armed Robbery
Dollar General - Greenville , SC - Armed Robbery
Dollar Store - Hoboken, NJ - Burglary
Gas Station - Suffolk County, Long Island, NY - Burglary
• Jewelry - Fort Wayne, IN - Armed Robbery
Kohl's - Elk Grove, IL - Armed Robbery
Liquor Store - Vanderburgh County, IN - Armed Robbery
Nail Salon - Hoboken, NJ - Burglary
Metro PCS - Venice, FL - Burglary
Pharmacy - Hillsboro, KS - Burglary
Restaurant - North Port, FL - Armed Robbery (Domino's)
Restaurant - Hoboken, NJ - Burglary
Restaurant - Glendale, CA - Armed Robbery ( Taco Bell)
Thrift Store - Fall River, MA - Armed Robbery
Verizon - San Diego, CA - Armed Robbery

 

 

Daily Totals:
15 robberies
7 burglaries
1 shooting
0 killings



 


 



 


 



Tiffany Wagner
named Loss Prevention Specialist for Amazon


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Featured Job Spotlights

 

Asset Protection Director, Analytics & Fraud Management
Pataskala, OH

The Asset Protection Director, Analytics & Fraud Management will be responsible for leading teams focused on delivering insights and managing fraud risk for the enterprise through the use of advanced technology and statistical analysis. The Analytics & Fraud Management teams will serve multiple internal customers at the Ascena level and within the brands...
 

District Loss Prevention Manager
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The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...
 
 

Loss Prevention Investigator
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Wawa is looking for an accomplished Loss Prevention Investigator with an undergrad degree in Criminal Justice and previous experience in the retail industry (Multi-Unit).

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management...
 
 

Retail Security and Safety Specialist
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This job contributes to REI's success by ensuring the security and safety of your store team and members by providing a presence on REI property and events. Activities include but are not limited to: fostering partnerships with and training store management and staff and taking action to address shrink and security. Models and acts in accordance with REI's guiding values and mission. Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland, OR Bellevue, WA...
 

Regional Safety and LP Specialist
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The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations...
 

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Feedback: Giving and Receiving Criticism Like a Champ
 

Being a Great Leader Means Giving and Receiving Feedback
How do you react when someone wants to give you feedback? Do you feel nervous? Anxious? Does your stomach tighten? The best leaders ask for more feedback, and follow these rules for giving and receiving feedback. All in the response

Surprising Harvard Research Says Giving Negative Feedback to Peers Won't Work (Unless You Do 1 Simple Thing)
Harvard researchers say that we've got it all wrong on how we're giving negative feedback to others. The study showed that peer-to-peer negative feedback rarely lead to improvement, unless this simple thing happened first. Power of value

Effective Employee Feedback is Given Often
Most people wait until yearly reviews to give feedback, but doing so only on an annual basis can cause challenges for both the giver and the receiver of feedback. Giving frequent feedback is beneficial for everyone. Here's why it works. Reinforce and Redirect

How to Handle Feedback You Don't Agree With
When we receive feedback, there will be times when we don't agree with what the other person said. We anticipate that our performance or our work will be received positively, so when we're met with pushback it's natural to get frustrated. In this podcast, learn the art form to handling these situations. Balancing act



 

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Making it new every day and getting energized - pumped up every day can be difficult at times. But it's important to try to find that spark each and every day to make sure you're adding value, getting things done, and motivating the people around you. It's always great to drive home and think - where did the day go because you were so busy and had so many things to get done, which usually means you were pumped up and energized. But it's a terrible feeling when you can't get out of first gear and the day drags on forever. Just remember, oftentimes it's merely mind over matter and you make your own day and, quite frankly, you're also making the day for a lot of people around you and they're looking to you to set the pace.

Just a Thought,
Gus
Gus Downing

 

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