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 1/24/19 LP, AP & IT Security's #1 News Source D-Ddaily.net






Ohio Grocers Association 2019 LP Summit
Feb. 13

CAL-ORCA Annual Training Conference
Feb. 20

Appriss Retail User Conference
Feb. 25-27

ISCPO 2019 Conference
March 6-7

LPRC Supply Chain Protection Summit
Mar. 12

IAI Elite Training Day
April 3-4

ISC West
April 9-12

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 14

NRF Protect
June 11-13

RLPSA Conference 2019
Aug. 4-7

See More Events




Watch Full Broadcast Here


Introduction with
Gus Downing

Sensormatic - Supporting the LPRC Industry & Development

A Solution Provider's & Manufacturer's View

New Solution Providers' Expectations

The Retailer's View

Driving RFID in Retail

New Retail Members

Watch More Here



2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Domino's Safety, Security & Loss Prevention Team at their annual meeting & team building event at X-Golf

Pictured, left to right: Van Carney, Shawn Rynerson, Matt Egnot, Kevin Kent, Tykiesha Clifton, Greg Knox, Cody Masten, Ryan Berkey, Cleopatra Kilonzo, John Gregg, Bryan Lee, Tim Erb, Isaac Fabrega, and Nick Newman

Got a picture of your team on your cell phone?

Send it to us!




Todd Marumoto named Vice President, Risk Management and Safety
for Guess?, Inc.

Previously, Todd was the Director for Mattel where he was responsible for leading Global Risk Management and Insurance function for Fortune 500 consumer products company. He held that position for over thirty years. Congratulations Todd!

Randy Hamilton named Director of Loss Prevention & Compliance
for Tilly's

Randy was previously the VP of Operations for USS for over a year, and has held other loss prevention and asset protection positions for retailers including CSO & Sr Director - AP, Corporate Security & Business Continuity and Director LP, Business Continuity and Corporate Security for HD Supply, GAPTL and DAPTL for Target, LP DC and District Manager for Caldor and SC Territorial Office LPM for Mervyns. Congratulations Randy!

Mike Soberal named Sr Manager Corporate Security
for Aurora Cannabis, Inc.

Mike previously held the role of Director of Security for Sundial Growers, Inc. He held various other security positions including Sr. Manager Security Operations - Canada for Teva Pharmaceuticals, Manager of Security, Safety & Sustainability for H&R REIT, Manager of Physical Security, Fire & Parking for University of Toronto, Manager of LP/Corporate Security for DHL and Security Associate for Symcor. Congratulations Mike!

Tim Hickey Join CONTROLTEK as Senior Manager of Strategic Accounts and Asset Tracking Solutions
CONTROLTEK, an emerging leader in retail product protection, is proud to announce and welcome Tim Hickey as senior manager of strategic accounts and asset tracking solutions. Tim brings over 25 years in sales and retail technology, with a focus in asset protection, to the CONTROLTEK team.

Prior to joining CONTROLTEK, Hickey served as director of business development of the Asset Tracking Division at LP Innovations and has held various sales positions at BlueTracs, Verint, and TYCO. Hickey holds a bachelor's degree in communications from Stonehill College. Read full press release here

Jason Bryan named Director of Sales, North America for 3xLOGIC
Jason will assume responsibility for field sales of 3xLOGIC and PACOM products in the US and 3xLOGIC's expanded regional sales team will report to him. Jason has worked for parent company Stanley Black & Decker (SBD) almost since graduation from Purdue University and most recently has been managing a large part of the Sonitrol business in Indianapolis. Jason brings a wealth of knowledge to the team about the Security industry in general. Click here to read more about 3xLOGIC's global sales expansion

Andrew Griffith named Global Director of Sales Engineering
for 3xLOGIC
Andrew worked for sister company, PACOM, for 16 years. He brings an in-depth knowledge of the PACOM product and has a long history of managing a global technical team. Andrew is working with his base of Sales Engineers to enhance the SE organization and its ability to support the sales team. Andrew is also recruiting personnel to expand the SE organization globally. Click here to read more about 3xLOGIC's global sales expansion

Submit Your New Corporate Hires/Promotions or New Position

The Seven Impactful Retail Transformation Takeaways from NRF 2019
By Tony D'Onofrio, Global Retail Influencer

8,000+ Attendees, 16,000+ Retailers, 800+ Exhibitors, 100+ Sessions, 99 Countries

This entire week, over all my social media platforms, I am publishing multiple other NRF 2019 summary reviews. Primarily from an Expo floor perspective where billions of innovation dollars are being invested, here are my impactful retail transformational takeaways.

#4 - Computer Vision meets AI and Machine Learning
Artificial intelligence (AI) solutions were prevalent throughout the show floor. An example were the large screens on the outside of the Intel booth which optimizes advertising based on demographics observed through computer vision.

In addition to China's JD.com smart vending machine, other favorite digital technology examples in the Intel booth included a variation of the Amazon Go technology and the AI drone inventory visibility.

Multiple other exhibits had computer vision examples. Amazing how video technology initially developed to prevent people from stealing is now a major driver of future artificial intelligence disruptive solutions Read More Here

Industry Milestone - First Ever
NRF Protect: Retail's LP & Cyber Risk Event
Converging LP & Cyber Risk

We've been talking about the nexus and convergence now for a few years and now the National Retail Federation is making it happen from a leadership perspective.

Partnering with the NRF's 125 member IT Security Council, they're bringing together the leaders from both sides of the enterprise security risk management functions in order to unify and strengthen retails overall security posture, to share best-in-class practices and technology, and to further the development of the retail industry's response to all threats. Regardless of their origination.

With cybersecurity workshops, an expo pavilion of leading IT Security solution providers, and concurrent sessions designed to bridge the gap between LP and IT Security, this conference is the first of it's kind and one that is an absolute necessity if retail is to truly be successful in our fight against cybercrime. As it has become the motivator and/or the main driver of virtually all crime, reputation loss, internal threats, and negative impact on retail.

Plan on attending and getting involved in the first ever LP and cyber risk conference. For more info check out the agenda, and be on the look out for LPNN's Live in NYC at the NRF Big Show 2019 series filmed last week, where we interviewed both Bob Moraca, Vice President, Loss Prevention for NRF and Christian Beckner, Senior Director, Retail Technology for NRF, and talked about what's coming at Protect 2019.

This isn't just a push - This is about building a team nationwide and expanding its abilities and impact. Because that's exactly what the bad guys and black hats are doing - Working together to steal as much as they can. Gus Downing

Making the Rounds in News Outlets - "Voices From the Field"
Impacting Violent Gang Investigations - Retail Intersection?
"FBI Agents Association Warns of Shutdown Consequences"

A new report from the FBI Agents Association brings together voices of agents in the field to describe the real-life consequences of the federal shutdown-for both effective law enforcement and their personal lives.

A new FBIAA initiative is highlighting what federal agents are seeing on the ground. In a new 72 page report, "Voices from the Field" [PDF], the association has compiled a series of anonymous accounts from agents detailing the consequences of the shutdown.

"For agents and the FBIAA, the fight for funding is not political. It is a matter of completing our mission and protecting the Constitution and the people of our nation," the report states. "Agents will continue working to thwart all plots and investigate all incidents, whether child trafficking and exploitation, cyber intrusion, or terrorist attack."

Some agents expressed concerns about safety. "I currently investigate a particularly violent street gang. ... I have had to tell our local law enforcement partners that I cannot assist in funding these operations because my field office does not have money," one agent said. "This means that the one chance we may have to take down several violent individuals may pass us by and we may not get the chance again."

The FBI has distanced itself from the report, telling CNN that FBIAA is an independent nonprofit. associationsnow.com

Facial biometrics addressed in Washington State data protection bill
A bill proposed in Washington's state legislature would require companies using facial recognition software to obtain consent from consumers before identifying them, and also enable individuals to demand disclosure from companies about what data has been collected about them, and whether it has been shared with a third party, GeekWire reports. biometricupdate.com

Can BOPIS keep up with its own success?
Buy online, pick up in-store (BOPIS), also known as click & collect, appeared to have reached a tipping point this past holiday season with more consumers taking advantage of the options offered by retailers. With greater demand there have also been challenges for retailers, who have had to engage in a balancing act with both inventory and labor.

Among the signals that BOPIS has gained acceptance:

● Adobe reported BOPIS for U.S retail orders grew 50 percent over the holiday;

● Target reported store pickup plus drive-up grew more than 60 percent over the November/December period, accounting for a quarter of its digital sales in those two months;

● Forty-eight percent of online orders at Home Depot in 2018 used BOPIS, according to Adweek. Twenty percent of those picking up purchased more after arrival;

● In early January, Walmart launched its biggest - and first-ever cross-platform - national marketing campaign for Walmart Grocery Pickup.

However, a survey by HRC Retail Advisory of 30 retail executives found 66 percent indicating that inventory inaccuracies made their BOPIS service offerings inconsistent.

At an NRF Big Show session showcasing a locker solution for BOPIS, Alex Price, global VP at JDA Software, said, "Retailers need real-time visibility into their inventory and to be flexible enough to move it around."
Said Mr. Fenwick, "If they're not putting in the right effective tools, then the customer is not going to have a good experience when they show up to pick up that merchandise." retailwire.com

Eddie Lampert Intentionally Killed Sears From the Start Says Creditors in Lawsuit
The tortured story of Sears reads like a Shakespearean tragedy, playing out over five acts," the unsecured lenders said in a proposed complaint filed Wednesday. The creditors' committee argued in their complaint that ESL's winning bid to salvage Sears is fundamentally flawed, would wrongly enrich ESL and should not be approved by the judge overseeing the retailer's bankruptcy. bloomberg.com

Six Individuals Charged With Conspiring To Traffic More Than $30 Million
Of Contraband Cigarettes

As alleged in the Indictment, SHAO JUN GUO, JIAN JIANG FENG, YUE JUAN CHEN, ZHURONG GAO, SHUI YING LIN, and WO KIT CHENG conspired to traffic more than $30 million of contraband cigarettes to avoid approximately $30 million in taxes in NYC. "For the past six years these defendants smuggled untaxed cigarettes into the United States. justice.gov

Champion Paralympian says Bend Home Depot fired her for $11 mistake
Cyclist Barbara Buchan had worked for retail giant for more than a decade

A renowned Bend Paralympic athlete is suing her former employer, Home Depot, for $1.5 million, claiming the company did not consider her disability when it fired her in 2017.

In a 16-page complaint filed Tuesday in Deschutes County Circuit Court, Barbara Buchan claims that after hurting herself in a fall at work, management at the Bend location singled out a disciplinary infraction - keeping $11 worth of presentation materials in her vehicle overnight - and fired her for it.

"After more than 11 years of employment and positive yearly performance reviews, the Home Depot fired the 61-year-old Ms. Buchan for 'stealing' ... and escorted her from the premises," the lawsuit states. bendbulletin.com

Federal Judge: Missing Tape in Cabela's Taser Suit Disturbing;
Someone "Deep Sixed" the Video

A $700,000 federal lawsuit was filed by Chris Blevins Jr. against the Bristol, VA., Cabela's store and two officers, Wendy Brewer and Patricia Eller, with the Bristol Virginia Police Department. The officers were off duty and working security at the store on Black Friday 2017, when Blevins was stunned by Brewer after being falsely accused of shoplifting at Cabela's.

The lawsuit contends that he was falsely imprisoned and excessive force was used. It also accuses the officers of defamation and violation of his constitutional rights.

Judge: "I'm not accusing anybody of anything, but it's disturbing to me in the administration of justice. Two people testified under oath they saw it [video], and we don't have it. If this case goes to trial, a jury is going to be curious about this. Seems to me it may be an issue."

A Bristol, Virginia, police officer and the former head of loss prevention at Cabela's reportedly viewed the video. Hoffman said the video was viewed locally and the main corporate office has never seen it. heraldcourier.com

Hannaford Supermarket Store Mgr. Lets Checkout Customers Leave With $3k - $5K
Free Groceries After POS Crash & Facing 1 Hour Wait

Consumers say they'll spend an average $81 on Super Bowl

Earth Fare Grocer to Open 50 Stores

Once again, we will be hosting the RTech Asset Protection Innovation Awards in conjunction with the Conference to recognize game-changing technology that mitigates retail loss. Applications will be reviewed by a group of retail executives and selected finalists will be asked to deliver a pitch in front of over 1,500 top retail asset protection executives at the Conference.

To learn more about the submission criteria, please click here. Applications are due Feb. 22.
Please contact Ellen Jackson with any questions about the awards.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Boise man arrested in suspicion of stealing thousands of dollars of merchandise from various retailers, fencing them on eBay

Williamson Smith is believed to be responsible for stealing tens of thousands of dollars' worth of merchandise from over a dozen Boise area retailers as well as retailers in Northern Idaho, Oregon, and Washington. This week, Boise Police and local law enforcement in East Wenatchee served a search warrant at a home linked to the suspect and found over $14,000 worth of stolen products including razors, fishing line, diet pills, allergy medicine and more. Boise Police would like to thank the Organized Retail Crime Association of Idaho, the Washington State Organized Retail Crime Alliance, East Wenatchee Police Department, Douglas County Sheriff's Office, the Washington State Gambling Commission, eBay PROACT team and numerous retailers for their assistance.  Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.


Click here to read more 3SI success stories!



U.S. In the Crosshairs
Something's UP & Is "FBI Voices" Right in Their Warning?
"DHS Issues Emergency Directive on DNS Security"

All government domain owners are instructed to take immediate steps to strengthen the security of their DNS servers following a successful hacking campaign.

On Jan. 22, US-CERT issued notice of a CISA emergency directive on DNS infrastructure tampering. The notice was the typically brief CERT notice, but it linked to an emergency directive at cyber.dhs.gov that called on anyone managing .gov or other agency-managed domains to take a series of steps aimed at remedial efforts - and to take those steps very quickly.

"The fact that they put out the warning means that there's been some sort of successful breach against a government site that they're recovering from," says John Todd, executive director at Quad9. "This type of warning means that there's been some damage."

Marc Rogers, executive director of cybersecurity at Okta, agrees. "CERT puts out notifications on a regular basis, but I haven't seen one with such a strong sense of urgency before, which tells me that DHS is acting on actual knowledge of an ongoing attack," he says.

In the emergency directive, DHS said "attackers have redirected and intercepted web and mail traffic, and could do so for other networked services." The attacks began when someone stole, obtained, or compromised user credentials for an account able to make changes to the DNS records, the directive points out. darkreading.com

Editor's Note:  Most of what was leaked in yesterday's 'FBI Voices' article about how the shutdown is impacting the FBI, we learned a few weeks ago, and then some, in our communications with them about our 'Live in NYC at the NRF Big Show' Reception FBI Keynote speaker. As they were forced to pull the speaker out due to the shutdown and shared with us how it was impacting them. At the time we felt the information was best not shared with the public.

So we are somewhat concerned and surprised to see yesterday's "FBI Voices" article that shares our increased risk as a nation. Was it politically motivated? Or was it merely keeping us informed? Point being is that we should not have to be asking that question and certainly the Daily does not share sensitive information. Just a thought Gus Downing

Corporate Cybersecurity Awareness, By The Numbers
Companies Aren't Reporting Cybersecurity Posture or Readiness

The Securities and Exchange Commission a year ago issued its most detailed guidance to date for how companies should disclose how they view and manage cybersecurity risks. Adherence to the SEC's, shall we say, aggressive encouragement of disclosure has been uneven. Reading the proxy statements of some firms in the S&P 500, one might surmise that cyber threats simply don't exist. They have said nothing about the risk in their filings. 

Oversight by boards and senior leaders has improved in the past year or so, with directors educating themselves about cybersecurity.

Today, we let numbers tell the story, where large companies stand as they prepare defenses against unseen attackers. Things are better than they were a year ago but there's still a long way to go.

How does your company measure up?

5.9 Serious cyber incidents per year for companies over $40B in revenue
2.2 Meet thresholds requiring reporting to SEC
$3.9M Average cost of data breach
$148 Average cost per file stolen
42% of Directors say will have greatest impact on their company
52% of Directors say they understand enough to provide oversight
3 of 500 have dedicated standalone committee for cybersecurity
43% Have CISO's reporting to CEO's
35% Report to CIO, 14% report to Board of Directors
14% Doesn't have CISO

How AR/VR Tech Is Reshaping Retail
According to the PYMNTS Virtual Reality In Retail Report, there are expected to be 100 million AR/VR headset users by 2022. These are some of the ways that retailers from Amazon to Walmart are tapping into headsets - and other technology - to serve digitally-connected consumers and help train employees:

The number of people using VR technology jumped from 85 million to 171 million in 2018. And consumers can use this technology to help shop for furniture. Amazon, for instance, is launching an Amazon Showroom feature that takes advantage of virtual reality tools. With the new functionality, shoppers can put 3D images of furniture into a virtual room in order to see how those items would really look.

The approximate number of AR/VR headsets shipped in the first quarter of 2018 was 1.2 million.
Some of those headsets are arriving at brick-and-mortar stores to help with employee training and development. In September, it was reported that Walmart was planning to send four Oculus VR headsets to each Walmart Supercenter as well as two units to every Neighborhood Market and discount store.

Approximately 50 Macy's locations have smart mirrors installed. In September, it was reported that the retailer was letting customers "try on" 250 makeup products with virtual mirrors. In addition, it was reported that the mirror could let customers order and pay for their makeup products. The news came a few months after it was reported that H&M was rolling out a voice-activated mirror in a flagship New York City location.

The expected number of AR/VR headset users by 2022 is forecasted to be 100 million. pymnts.com

Microsoft CEO Calls For Facial Recognition Tech Regulation
CNBC, citing comments Nadella made during the World Economic Forum in Davos, reported Nadella said that as the use of facial recognition technology grows self-regulation may not go far enough to contend with the impact it may have on society.

"One of the things that I feel today is, in the marketplace, there's competition; there's no discrimination between the right use and the wrong use of facial recognition," Nadella said, reported CNBC. He noted that self-regulation is still very important but laws may be needed to prevent any harmful outcomes the technology could have. The Microsoft CEO cautioned that regulation has to help and not hinder the marketplace. pymnts.com

Enterprise Malware Detections Up 79%
U.S. Tops List - Detections of Most Information Theft
North America Tops List - Detections of Top 10 Threats

Enterprise threats ramped up toward the end of 2018 as cybercriminals shifted their strategies to hit business victims with unpatched, insecure networks - and found plenty of targets.

That's one of the key findings from Malwarebytes Labs' "State of Malware Report 2019," which analyzes threats from January through November 2018 and compares them with the same period from 2017. After cryptomining exploded near the end of 2017, the next year began with attackers broadening their strategies to hit Mac and Android devices and use browser-based threats.

A Pivot Toward the Enterprise

Most attackers don't plan to hit specific companies, Kleczynski points out. They start by casting a wide net, conducting online research to see who's most vulnerable, then pursuing them. Business malware detections rose 79% over the last year, report Malwarebytes researchers, who link the rise to an increase in backdoors, miners, spyware, and information stealers.

Many businesses are affected with popular strains of malware like Emotet, which he explains is "going around like the flu." Trojan detections were up 132%, a rise led by the prevalence of the Emotet, which, like other info-stealing malware, uses exploits to move across corporate networks and brute-forces credentials.

Backdoors increased 173% among enterprise victims, spyware was up 142%, and RiskwareTool rose by 126%, researchers report.

See the full report: Malwarebytes Labs "State of Malware Report 2019"

Dark Clouds Coming - What's Yours Doing - Do You Even Know?
"Multi-vector attacks target cloud-hosted technologies"

Securonix report outlines the threat posed by automated multi-vector, multi-platform attacks against cloud infrastructure.

The push to move everything into the cloud over the past several years has generated a large number of misconfigured and exposed deployments of various software stacks. This has attracted sophisticated attacks that destroy data or abuse server resources for cryptocurrency mining.

In a new report released today, security researchers from Securonix warn of an increase in the number of multi-vector and multi-platform automated attacks against cloud infrastructure over the past few months. These often combine cryptomining, ransomware and botnet malware all in one. csoonline.com


Nedap's !DCloud Delivering Total Stock Visibility For Retailer Celio
RFID Tracks Goods at 750 French Menswear Stores
France's Biggest Roll-Out

In one of France's largest UHF RFID implementations, menswear retailer Celio has deployed RFID technology across all 750 of its stores. The system's rollout was completed in November 2017, following a 12-month deployment period, and is bringing visibility to inventory at each location. RFID was taken live at the point of sale (POS), along with electronic article surveillance (EAS) technology, at 55 of those locations by the end of 2018.

With the technology, provided by Nedap, Celio reports that it will be able to provide fast and accurate e-commerce service to its online customers, as well as prevent out-of-stocks and reduce clerical work that is otherwise needed to understand where goods are located. With the POS and EAS systems, the store can gain real-time understanding of which goods are at the store, or have been sold or removed from the site for replenishment orders.

In the long run, this is one step in the retailer's effort to make it more responsive to shoppers, both online and at brick-and-mortar stores.

The system consists of Nedap's !DCloud software that captures and manages read data, as well as handheld readers from Zebra Technologies. The 55 stores with POS and EAS systems utilize Nedap's !DGate RFID readers at their entrance, as well as !DPOS readers at cash registers. Celio initially began tagging all products at the point of manufacture in 2016.

"Having the right product at the right place at the right time becomes more and more important in a super-customer-centric world," explains Sylvie Leclercq, Celio's RFID project manager. rfidjournal.com



'Inside the LPRC IMPACT Conference' 2018
An Eight-Episode Series Presented by Sensormatic

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results

LPRC Board of Advisors

Industry Impact & Future Direction
Helping to Steer the Industry's Only Academic Research Effort

Brian Bazer, Sr. Director of Loss Prevention, rue21, & Chairperson of the LPRC Board of Advisors
Shannon Hunter, VP, LP & Sustainability, Office Depot, & Vice Chair of the LPRC Board of Advisors
Eric Buttlar, Vice President, Asset Protection, Best Buy, & LPRC Board Member

In our 8th and final episode in this LPNN series, we speak with three members of the Loss Prevention Research Council's Board of Advisors who are helping steer the effort with Dr. Read Hayes, Director of the LPRC, and his team.

With years of LPRC involvement, Brian Bazer, Shannon Hunter, and Eric Buttlar talk about why the LPRC has been so successful over the years and what the future holds, as the only academic resource in the LP/AP industry bringing together retailers, solution providers, manufacturers, and government agencies to solve the problems of today and potential problems of the future.

From utilizing evidence-based research to developing peer relationships, learn how the LPRC can help you contribute to your organization at a much higher level.

As a retailer, the LPRC can help you work smarter, not harder, leveraging the wisdom of the crowd without reinventing the wheel. As a solution provider, the LPRC allows you to hear directly from the voice of the customer.

Get involved today! Learn more at lpresearch.org

Exclusive Sponsor:

See more of our 2nd LPRC series here. Watch our 1st series here.
Take the time to learn. As this is the LP/AP academic "Think Tank".



A Surprising Contender That Might Dominate Grocery E-commerce
A year ago, about four months after Amazon started operating Whole Foods, I surveyed consumers on how they felt about the new Whole Foods. At that time, about half of those who shopped at Whole Foods said it wouldn't change how much they shopped there, and that's still true today. What has changed is how many people are more likely to shop at Whole Foods; that number has jumped from 19% to 30%. Clearly, Amazon has improved the perception of how it is running Whole Foods, which has fewer detractors than a year ago.

The vast majority of grocery shopping still happens in stores, and retailers with large store footprints will continue to capture significant traffic. However, grocery e-commerce is growing, with estimates showing that it exceeded $20 billion in 2018 for the first time. Furthermore, it's forecast to hit $100 billion between 2021 and 2023. Those sound like impressive numbers until you realize the U.S. grocery market is about $1 trillion. In other words, grocery e-commerce has finally hit a 2 percent share, and it could rise to 10 percent in the next several years. That's an incredibly fast growth rate, but there's a long way to go. Texas-based supermarket H.E.B., which has $21 billion in revenue and 340 stores, does about the same business as all grocery e-commerce in the country. In comparison, revenue for Whole Foods, which has almost 160 more stores, was $16 billion in 2017, prior to its financials being incorporated into Amazon's. One analogy to consider is that gas stations do more revenue in the United States than all e-commerce combined, grocery or otherwise. shelftalk.net

Stolen Artwork Is All Over Amazon - And Creators Want The Company To Do Something About It

U.S. voices concern as India's e-commerce restrictions hit Amazon, Walmart

How To Check If Your Online Identity Has Been Stolen




Boca Raton, FL: Gas Station Store manager stole $250,000 worth
of scratch-off lottery tickets

Luck ran out for a West Boca gas station manager who is accused of stealing more than $250,000 worth of scratch-off tickets from the Florida Lottery. Buvard Cherubin was the manager of the On The Move convenience store in the Chevron gas station on S. State Road 7 when the scheme began in January 2016, a Palm Beach County Sheriff's Office arrest report said. sun-sentinel.com

San Antonio, TX: 2 suspects arrested after stealing over $70,000 worth
of high-end merchandise; targeted stores in San Marcos and Austin

Two theft suspects were arrested after San Antonio police say they stole over $70,000 worth of high-end merchandise, such as designer products by Louis Vuitton, Tory Burch,Kendra Scott and Kate Spade. Ricky Flores and Jessica Garcia were taken into custody around 2 p.m. Wednesday on the city's West Side. San Antonio police spokesman Doug Greene said detectives found the stolen merchandise at a West Side motel. Greene said Flores and Garcia were seen on surveillance footage entering about 15 to 20 stores, grabbing high-end merchandise and then running out. The pattern of thefts started around Christmastime and could have crossed city lines into Austin and San Marcos, which could move the total over $100,000 worth of stolen products, Greene said. ksat.com

Shelbyville, TN: Shoplifters carry out 323 Ink Cartridge valued at over $11,000
More than $11,000 worth of computer ink cartridges were stolen early Sunday morning in one of the most costly shoplifting incidents in recent Shelbyville history. A man and woman entered Walmart shortly before 3 a.m. and spent slightly over an hour, Shelbyville police said. "Both suspects proceeded to the electronics department," officer Darrell Birdsong said in his report. "They put 323 ink cartridges in a plastic container in a shopping cart." The cartridges' total value was $11,427.68, Birdsong's report said. The suspects exited through the Garden Center emergency door. "The suspects had a third party waiting in a vehicle who drove to the exit to pick them up," Birdsong said. t-g.com

Canandaigua, NY: Alias names surface for serial Sephora shoplifter
The trail of names and criminal charges for Isabella Kuo seems reminiscent of the movie "Catch Me If You Can." Isabella Kuo is charged with two counts of third-degree burglary in Ontario County after allegedly stealing from the Sephora store in Eastview Mall in Victor, a store from which she is banned.

"We have multiple alias names for Ms. Kuo," said Ontario County Assistant District Attorney Nathan Thomas. "She wasn't cooperative with authorities when she was charged and wouldn't sign the trespass notice." So far Kuo has been known as Isabella R. Kuo, Adria B. Kuo, Adria Belle Kuo, Adria Isabella Kuo and Adria Kuo. In 2008, she legally changed her name from Adria Belle Kuo to Isabelle Rowan Kuo.

Back in October First Assistant District Attorney Jason MacBride alleged that Kuo entered the Sephora store to steal goods and would then sell the pricey ticketed items online. Court records show Kuo has had multiple incidents with Sephora stores across the country. She was banned from Sephora in connection with an incident at a California store and was also charged in connection with a theft from the chain at the Destiny USA mall in Oneonta County. monroecopost.com

Update: Australia: Baby Formula: 'Totally inaccurate to say that there is a crisis': Expert rules out baby formula rorts
 A Sydney family ran an expansive crime empire that stole and illegally exported thousands of tins of baby formula to China, police allege. On Monday, police said they had arrested six people - including four from the same family - over the alleged coordinated theft of more than 4000 tins of baby formula. The syndicate, allegedly headed by a 48-year-old woman, handled more than $1 million worth of stolen goods in the past year and may have run their empire over a number of years. Now, One Nation Leader has chimed in, saying the solution is to manufacturer more baby formula. "It's industry that we could actually take on," she said. It comes after Macquarie Radio exclusively exposed baby formula rorts across New South Wales. A2 Asia Pacific chief executive Peter Nathan says "there's a lot of hype which is totally inaccurate in this whole debate". "It is totally inaccurate to say that there is a crisis." 2gb.com

Grand Island, NE: Police halt man outside Walmart with $2,700 worth of merchandise

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Visit the ORC Resource Center


Shootings & Deaths

West Price Hill, OH: Beer store robbery attempt now a homicide investigation, suspect killed
Two people are dead in two shootings within hours on Cincinnati's West Side, according to Cincinnati police. Officers responded to a report of a shooting at Glenway Pony Keg at 4:38 p.m. They said they found a robbery suspect shot and down just outside the store's door. Homicide investigators identified the victim as James Douglas, 48. He was pronounced dead at the scene. fox19.com

Update: Orland Park, IL: Orland Square Mall shooting: Police arrest shooting suspect Jakharr Williams
The suspect in the fatal shooting of a teenager at Orland Square Mall was taken into custody in Matteson Wednesday night, police said. Police said that they took 19-year-old murder suspect Jakharr Williams into custody and that he did not struggle or try to evade police. Authorities said he shot and killed 18-year-old Javon Britten near the food court inside the Orland Square Mall Monday evening. abc7chicago.com

Pitt County, NC: Suspect wearing stolen police uniform in pawn shop shooting identified
The Pitt County Sheriff's Office has identified Reakwon Snipes as the suspect in a pawn shop shooting that happened Wednesday afternoon. Deputies have taken warrants out for his arrest on charges of: Attempted First Degree Murder, Assault with deadly weapon with intent to kill inflicting serious injury, Attempted robbery with a dangerous weapon, impersonate law enforcement officer, and possession of firearm by felon. A violent armed robbery happened around 2:10 p.m. Wednseday at Jolly Pawn on Pactolus Highway. Lt. Kip Gaskins tells WITN that an employee was shot during the holdup.

Sacramento, CA: Man arrested in shooting death of woman at south Sacramento check-cashing store

Cleveland, OH: US Marshals searching for man accused in fatal shooting at West Side convenience store

Robberies, Incidents & Thefts

Great Falls, MT: Gas station employee accused of $2,600 theft
Says 'IRS' asked for money

A convenience store employee who claimed to be the victim of an apparent phone scam is facing a felony theft charge. Keegan Howell, an employee of the Flying J, is accused of attempting to steal around $2,600 from the store on the morning of Jan. 14. Great Falls Police were dispatched to the store just after 6 a.m. by the Flying J manager, who said a deli employee had arrived to work around 4 a.m. and found the doors locked despite the fact the store is open 24 hours a day.

Prior to calling the police, the manager discovered that money had been removed from the tills as well as seven tubes of $20 bills totaling $300 each from the safe. Howell reportedly refused to speak to the manager regarding the incident but was read his Miranda rights and agreed to talk with GFPD officers. Howell told police the store received a phone call around 1 a.m. from someone claiming to be "Anthony Stevens" from IRS, who said the store manager was behind on his taxes. Stevens told Howell to contact "Lt. Johnson" with the U.S. Marshals, who instructed Howell to purchase pre-paid debit cards from Walgreens and a Holiday gas station. Howell told GFPD he found the request to be suspicious until the men on the phone provided badge numbers.

Howell removed more than $2,100 from the safe and around $560 from the tills and purchased the debit cards, and was then was instructed by the men on the phone on how to deliver the debit card information. The men also told Howell not to discuss the matter with anyone or he could get into trouble, advising him to say he had a family emergency if questioned on why he left the store.

Howell told police he knew he was not allowed to remove money from the safe and had been told by management at the Flying J not to do business over the phone. Howell said he tried to contact a manager prior to removing the money but was unable to reach anyone. greatfallstribune.com

Columbia, SC: Armed Robber hits Dollar General, Family Dollar and 2 C-Stores in 3 days

Cumberland, MD: Man and Woman arrested for Christmas Day Circle K Armed Robbery

Seattle, WA: ICE Arrests man at Court after appealing on a $100 shoplifting charge from Goodwill, A Troubling Tactic For Judges

Fred Meyer Jewelers in Renton, WA reported a Grab & Run on 1/13, item valued at $875

Fred Meyer Jewelers in Portland, OR reported a Grab & Run on 1/18, item valued at $4,000

Kay Jewelers in the Inland Center, San Bernardino, CA reported an Armed Robbery on 1/23, items valued at $38,000

Kay Jewelers in the Tanger Outlet, Sunbury, OH reported a Burglary on 1/23, items valued at $78,000

San Carlos Jewelers in San Diego, CA reported an Armed Robbery on 1/23


Conway, SC: Murdered C-store clerk's sister speaks after suspect pleads guilty
37-year-old McKinley Daniels of Loris was sentenced to 45 years in prison for his role in that 2015 robbery and for murder in another one a few weeks before it. Daniels will get credit for a little more than 1,000 days of time served. wbtw.com

Georgia: The Supreme Court of Georgia upholds murder conviction of Detroit woman who stabbed store clerk

St Cloud, MN: Trial begins for woman accused of killing St. Cloud grocery store owner in 2015

Fargo, ND: Man gets 4 years for Armed Robbery of Jewelry store


AT&T - Fullerton, CA - Robbery
AT&T - Hillsborough County, FL - Burglary
C-Store - Sioux City, IA - Armed Robbery
C-Store - Wellford, SC - Armed Robbery
C-Store - Bridgeport, CT - Armed Robbery
Cellphone - Oklahoma City, OK - Armed Robbery
Cricket Wireless - Dayton, OH - Armed Robbery
Dollar General - Columbia, SC - Armed Robbery
Family Dollar - Columbia, SC - Armed Robbery
Family Dollar - Tulsa, OK - Robbery
Grocery - Yanceyville, NC - Armed Robbery
Hotel - Hagerstown, MD - Armed Robbery
Jewelry - San Diego, CA - Armed Robbery
• Jewelry - Sunbury, OH - Burglary
• Jewelry - San Bernardino, CA - Armed Robbery
Liquor Store - West Price Hill , OH - Armed Robbery
MetroPCS - San Diego, CA - Armed Robbery
Pawn Shop - Dallas, TX - Robbery
Pawn Shop - Pitt County, NC - Armed Robbery/Shooting - Store owner shot
Restaurant - Sarpy County, NE - Armed Robbery (McDonald's)
Restaurant - Clear Springs, MD - Armed Robbery
Sprint - Fullerton, CA - Robbery
Sprint - Decatur, IL - Armed Robbery (4th in 3 yrs)
Walgreens - Athens-Clarke County, GA - Burglary


Daily Totals:
21 robberies
3 burglaries
1 shootings
0 killings




Edwin Valenica
named Asset Protection Area Manager for Wal-Mart's first Automated Consolidation Center in the Supply Chain Network

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