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 2/20/19 LP, AP & IT Security's #1 News Source D-Ddaily.net






Appriss Retail User Conference
Feb. 25-27

i3 International Innovision 2019
Feb. 25-27

IAI West Coast Chapter Meeting
Mar. 1

LPRC Supply Chain Protection Summit
Mar. 12

IAI Elite Training Day
April 3-4

ISC West
April 9-12

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 14

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events


Stay Tuned for New Episodes Coming Feb. 25th!

See Episode Release Schedule

View Event Recap & Pics Here


Introduction with
Gus Downing

Sensormatic - Supporting the LPRC Industry & Development

A Solution Provider's & Manufacturer's View

New Solution Providers' Expectations

The Retailer's View

Driving RFID in Retail

New Retail Members

LPRC Board of Advisors

Watch More Here





FaceFirst Names Dara Riordan Executive Vice President of Sales and Chief Revenue Officer to Accelerate Worldwide Growth

FaceFirst, the leading face recognition platform for retail and public safety, has named Dara Riordan as Executive Vice President of Sales and Chief Revenue Officer. Dara Riordan brings 15 years of sales leadership experience with a proven record building strategic sales programs and teams that deliver customer growth and improved customer experiences. Throughout her career, Dara has remained focused on providing customers with solutions that achieve desired results while building roadmaps for future success.

Before joining FaceFirst, Dara was Director of Strategic Growth for Johnson Control Inc., where she was responsible for all of North America's Strategic Accounts, both existing key accounts and new logo-focused accounts. Dara brings in-depth retail industry knowledge with deep experience selling loss prevention, RFID, inventory optimization and store performance solutions. Leveraging her expertise, she has successfully sold into more than 25 top-level retailers.

Prior to Johnson Controls, Dara worked as a television anchor and reporter in Seattle and Missoula, where she honed communication skills that would later serve as an asset in her career as a sales leader. She holds a degree in Communications and Journalism from Loyola Marymount University in Los Angeles California. Read more in today's Vendor Spotlight column below.

Submit Your New Corporate Hires/Promotions or New Position

National Association for Shoplifting Prevention (NASP)
Announces a Second Expansion of its Advisory Committee

Continuing its 30th anniversary celebration and ongoing revitalization, the National Association for Shoplifting Prevention (NASP) announces the second expansion of its Advisory Committee with the addition of Mike Lamb, Vice President of Asset Protection for the Kroger Company and Mark Stinde, Vice President, Asset Protection at 7-Eleven, Inc.

Following the addition of Terry Sullivan and Paul Jaeckle in January, the latest expansion is a continuation of NASP's focus on renewing its efforts to connect retailers and communities to support collaborative efforts to reduce shoplifter recidivism, which, in addition to saving police and retail resources, will reduce ongoing theft activity and improve safety in stores and communities alike.

"The addition of thought leaders the caliber of Mike and Mark is not only invaluable to our organization but to the industry as a whole; especially as we enter a new chapter in how retailers think about shoplifting prevention" noted NASP Executive Director Caroline Kochman. "It is a great privilege to have them aboard and an honor that they've agreed to help NASP strengthen and enhance its services to the industry."

Read More Here

Indiana House Passes ORC Bill - Selling Stolen Property on Internet Level 6 Felony
Currently, theft below $750 is classified as a Class A misdemeanor, and theft between $750 and $50,000 is a Level 6 felony. State Rep. Sharon Negele (R-Attica) legislation, a prosecutor may charge a person who makes an enterprise of selling stolen retail property on the internet with a Level 6 felony, even if the value of the stolen property is less than $750. Similarly, the punishment for stolen items with a value greater than $750 would be raised to a Level 5 felony.

Negele said every neighboring state has a law addressing organized retail theft. As a result, she said criminals target Indiana, leaving Hoosier retailers vulnerable.

"Due to higher rates of organized theft, some retailers have been forced to raise prices," she said. "This punishes law-abiding Hoosiers. My legislation would crack down on the appropriate people without unintentionally penalizing the average consumer."

House Bill 1323 now moves to the Senate for consideration. wibc.com

Online Retailer's Forms Feeding Credit Card Fraud
'Formjacking' Compromises 4,800 Sites Per Month. Could Yours Be One?

For a while, it was ransomware. Then it was cryptojacking. Now researchers point to formjacking as the latest threat-of-the-moment and means for hackers to get quick cash.

Cybercriminals have turned to formjacking as ransomware and cryptojacking yield less profit, according to Symantec's Internet Security Threat Report (ISTR), Volume 24. Symantec reports it blocked more than 3.7 million formjacking attacks on endpoints in 2018, with nearly one-third of those taking place during November and December as holiday shopping season ramped up.

Formjacking attacks are simple: Cybercriminals input malicious code onto retailers' websites and lift customers' payment card details. Conservative estimates indicate they collected tens of millions of dollars last year by using stolen data in credit card fraud or selling consumers' records on the Dark Web. Ten stolen cards from each compromised website could generate up to $2.2 million total in profit for attackers, Symantec reports. A single card can fetch up to $45 in underground forums.

Kevin Haley, director of security response at Symantec, says formjacking's growth is reminiscent of the time ransomware began to spike back in 2012. "Nobody knew what it was, but we saw this significant growth, and we saw that it would be a big deal moving forward," he explains.

Now cybercriminals see formjacking as a simple opportunity to take advantage of online retailers. All they need is a small piece of JavaScript; from there, they can take advantage of a website vulnerability or infect a third-party application the site is using. The rise in formjacking is coupled by an increase in supply chain attacks as hackers use those to get onto target sites. darkreading.com

"Civil forfeitures have "become widespread and highly profitable"
Supreme Court puts limits on police power to seize private property

Supreme Court says constitutional protection against excessive fines applies to state actions

The Supreme Court ruled unanimously Wednesday that the Constitution's prohibition on excessive fines applies to state and local governments, limiting their abilities to impose fines and seize property.

Justice Ruth Bader Ginsburg, announced the decision for the court, saying that the 8th Amendment's Excessive Fines Clause protects against government retribution. Ginsburg wrote. "Excessive fines can be used, for example, to retaliate against or chill the speech of political enemies . . . Even absent a political motive, fines may be employed in a measure out of accord with the penal goals of retribution and deterrence."

Civil liberties organizations who want to limit civil forfeitures, which they say empower localities and law enforcement to seize property of someone suspected of a crime as a revenue stream.

"This system - where police can seize property with limited judicial oversight and retain it for their own use - has led to egregious and well-chronicled abuses," Thomas.  washingtonpost.com nytimes.com

Customers Will Sell Their Privacy
But Stop Shopping Your Store if Unsatisfactory Experience

Consumers will identify themselves when they walk into a store, for a price.

According to a new study from Boston Retail Partners (BRP) customers are more likely to prefer monetary incentives for identifying themselves in-store. These include specialized offers (34%), product incentives (27%), and credit toward future purchases (26%).

However, data indicates personalization is still important to brick-and-mortar shoppers. Seventy-nine percent said personalized service is an important factor in determining where to shop, and 63% are likely to stop visiting a brick-and-mortar retailer if they have an unsatisfactory shopping experience. chainstoreage.com

BOPIS - The Rising Star During the Holidays
50% Of Shoppers Have Made A Purchase Decision Based On BOPIS Availability

More than two-thirds (68%) of shoppers have made multiple click-and-collect purchases, according to a survey by Doddle. Respondents identified the benefits that were most likely to make them choose buy online/pickup in-store (BOPIS) options: Savings on shipping casts (48%, Greater speed (39%) and More convenience (28%).  retailtouchpoints.com

What will it take to transform BOPIS ops from just okay to great?
Most BOPIS solutions are not ready to scale to 40 percent of transactions as predicted for coming years. More robust deployments that consider store operations, staffing logistics and product inventory systems are required. Additionally, new technology from Google-owned Waze allows customers to seamlessly communicate with retailers their location and anticipated pick-up time, allowing for a frictionless experience across the board. retailwire.com

90% Of Retailers Plan To Implement BOPIS By 2021
Retailers are accelerating the move to "phygital" - the digitization of the in-store experience. By 2021, 90% of retailers will offer Buy Online/Pick Up In-Store (BOPIS), and 75% will be able to identify specific customers in the store and have the ability to customize their visits. retailtouchpoints.com

Former PCAOB & KPMG Accountant Testifying Against KPMG Execs
KPMG Bosses Squeezed Me From Day 1, Cooperator Says

An accountant who left the Public Company Accounting Oversight Board for KPMG and agreed to testify against his former colleagues told a Manhattan jury on Tuesday that his supervisors at the Big Four auditing powerhouse began pressing him for regulatory secrets starting on his first day on the job.

Brian Sweet, who took a plea and cooperated in the federal case against two former regulators and three KPMG partners, took the stand for the first time on Tuesday. He told jurors that defendant David Middendorf - his boss's boss - asked him over lunch on his first day at KPMG whether PCAOB inspectors would be reviewing the firm's audit of Wells Fargo at a meeting the regulators had requested in San Francisco.

"I remember kind of shrugging my shoulders and indicating, 'Well, could it be anyone else?'" Sweet said.

By the end of his fourth day at KPMG, Sweet said, he had revealed to Whittle that he brought a wealth of paper and electronic files with him from the PCAOB and Whittle asked him to share the inspection schedule for the rest of 2015. By the next day, Sweet said he sent the document along and urged Whittle to keep it on the down-low.  law360.com

Allegion Reports Full-Year 2018 Financial Results, Provides 2019 Outlook
Full-year 2018 net revenues of $2.73 billion increased 13.4 percent, when compared with the prior year period (up 6 percent on an organic basis). Reported revenues were buoyed by acquisitions made during the year. The organic growth reflects the continued execution of the company's channel initiatives and the introduction of new products, as well as strong growth in the electronics portfolio.

Allegion (NYSE: ALLE) is a global pioneer in safety and security, with leading brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss® and Von Duprin®. Focusing on security around the door and adjacent areas, Allegion produces a range of solutions for homes, businesses, schools and other institutions. Allegion is a $2.7 billion company, with products sold in approximately 130 countries. businesswire.com

3 Trends That Will Shape Recruiting in 2019
In 2019, employers will entice applicants by hiring for soft skills and potential, offering more-flexible work options, and being more open about pay.

Workers expect more from employers-more transparency, accountability and trust, said Mark Lobosco, vice president of talent solutions for LinkedIn. "And you need more from your employees-not only their technical skills, but also their ability to think creatively, collaborate effectively and adapt quickly." shrm.org

DOJ Delivers Opening Remarks at Forum on Police Use of Drones

Private Equity Takeovers of Pet Store Rivals Are Weighing on Them

Payless gets OK for promised worker pay amid liquidation

Charlotte Russe May Be Liquidating Early March

Quarterly Results
CVS Q4 total comps up 5.7%, font-end comps up 0.5%, pharmacy comps down 7.4%, total revenue up 12.5%

WEBINAR: How RC Willey Converted Sushi to Sales:
A Tale of Measuring ROI

Thursday, February 21, 2019 at 1:00 PM EST

Are your stores' promotional marketing events driving conversions? Tracking return on investment for marketing strategies can be challenging for retailers without actionable data. In this webinar, you'll see how furniture retailer, RC Willey, integrated network camera analytics with their POS system to reveal a deeper analysis of store productivity. You'll hear from Rod Mosher, Director of Loss Prevention and Safety at RC Willey, who implemented Axis network surveillance technologies to track conversions during a free sushi night promotion. Through their analysis, they were able to determine that the promotion brought in 30% more foot traffic and resulted in a 10% increase in sales. Data like that is hard to ignore - with reliable business intelligence, it's easier than ever to optimize retail stores with faster decision-making and a wealth of analytics data.

Register Now!

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2019 The "Year of Security Services"
2019 Security Spending Outlook

Cybersecurity and IT risk budgets continue to grow. Here's how they'll be spent.

Security Spending Growth Outpaces IT Spending Growth According to analysts at Gartner, worldwide spending growth will jump by 8.7% this year, up to $124 billion. This pace of growth will outstrip general IT spending increases; the analyst firm says overall IT spending will only see a 3.2% bump this year. The top drivers of security spending, Gartner says, will be building detection and response capabilities, privacy regulations like GDPR, and the need to address digital business risks.

Security Spending to Buoy Overall IT Spending As the Gartner numbers indicate, security factors are likely to buoy up overall IT spend this year. According to a recent survey by Spiceworks, around 38% of organizations say they'll increase their IT budgets in 2019. Security and compliance account for two spots on the list of the top five factors driving this growth.

Security a Top Digital Transformation Line Item - #2 Altimeter's recent "Digital Transformation Survey" shows that cybersecurity is right at the top of the list of transformative technology investments in 2019. Only cloud is higher, according to surveyed decision-makers. Cybersecurity leads artificial intelligence, big data, and the Internet of Things (IoT).

Security Services Are Hot Analysts across the board say that IT security services spending is hot. Forrester reports that last year security services spending finally overtook product spending in every spending bracket. The firm is calling 2019 the "Year of Security Services."

Bang for the Security Buck According to a recent Dark Reading/InformationWeek report, organizations are continuing to evolve how they measure security ROI. Security leaders say the biggest metrics are a product's ability to lower risk and ability to keep the organization in compliance. More than one in three organizations say they use external third-party audits to validate the efficacy of investments.

Don't Expect Post-2019 Slowdowns IDC analysts' projections for the security market are even more bullish than those from Gartner. IDC predicts a $133 billion spend and a compound annual growth rate of 9.9% not just this year but through 2022. At that point, they say, the security market will have grown by 45% from 2018 figures. darkreading.com

2018 saw 6,515 reported breaches, exposing 5 billion sensitive records
While the year ended below 2017's high mark of 6,728 reported breaches, a slow trickle of new breach information continues and may end up placing 2018 in the top spot.

"Overall, we're encouraged by the results from 2018. The number of records exposed did come down about 36% compared to last year and while the number of breaches is still quite high, we did not see a repeat of widespread events like WannaCry and Petya/NotPetya. After year upon year of bad news, we'll take improvement where it can be found." helpnetsecurity.com

New Tech Coming
Defense Department Taps AI Biometrics Firm to Improve System Security

The U.S. Defense Department plans to use technology from a Brooklyn, N.Y.-based artificial intelligence security firm to analyze how employees walk, swipe and type. The goal is to improve protection for sensitive data and systems, especially those accessed through mobile apps.

The agency this year signed a $2.4 million agreement with TwoSense Inc. to experiment with letting algorithms authenticate users. The cloud-based system can detect and analyze how users interact with their phones or other systems and continuously match attributes against a model for each individual.

Passwords can be stolen, but the angle at which someone holds a smartphone, combined with typing cadence and screen-swiping style, may not be as vulnerable.

These and other so-called
behavioral biometrics form a pattern unique to an individual--a fingerprint for behavior, security experts say. Systems check that the individual's behavior matches a stored profile at regular intervals, or continuously. If it doesn't, access can be blocked until the person proves his or her identity. cybersecurity.cmail20.com

Police Push Free Decryptor for GandCrab Ransomware
Good news for many victims of GandCrab ransomware: There's a new, free decryptor available from the No More Ransom portal. And it will unlock systems that have been crypto-locked by the latest version of the notorious, widespread ransomware.

No More Ransom is a public/private portal that was launched in 2016 by Europol and Dutch National Police, together with Kaspersky Lab and McAfee. It's hosted by Amazon Web Services and Barracuda Networks. The effort now has many more partners. govinfosecurity.com


FaceFirst Names Dara Riordan as EVP of Sales and CRO
to Accelerate Worldwide Growth

LOS ANGELES - FaceFirst, the leading face recognition platform for retail and public safety, has named Dara Riordan as Executive Vice President of Sales and Chief Revenue Officer. Riordan will be responsible for growing the base of FaceFirst customers across retail, transportation, public safety and many other industries.

Riordan brings more than 15 years of sales leadership experience from Johnson Controls International (JCI), a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Most recently, Riordan served many of the world's largest retailers as Director of Sales, Strategic Growth for North America at JCI, with particular focus on loss prevention and store performance solutions. She also served on JCI's Women's Advisory Board.

"Dara joins FaceFirst at an incredibly exciting time," said FaceFirst CEO Peter Trepp. "Demand for applications that use facial recognition are on the rise across all sectors. Customers and end-users are realizing the benefits of this technology in everything from crime mitigation to improved customer experiences. Dara's deep industry expertise and her unique approach to the market will translate very well to our customers. We are all delighted to have Dara join our team and contribute to the success of FaceFirst."

"After having an opportunity to explore the technology offering," said Riordan, "it was apparent to me that the platform is truly transformative. For retail, airports and other industries, using FaceFirst to prevent crime is just the beginning. The platform will also enable brands to offer customer experiences that are more convenient, personalized, private and secure than ever before."

Riordan holds a Bachelor of Arts, Communication and Journalism from Loyola Marymount University in Los Angeles.

FaceFirst helps customers create safer communities, great customer experiences and personalized service through face recognition and AI. Using the FaceFirst platform, retailers, transportation centers, law enforcement agencies and other great organizations can prevent crime and improve customer engagement while growing revenue. FaceFirst is highly accurate, scalable, secure and private. The platform enables a full range of surveillance, customer engagement, mobile, access control and desktop forensic face recognition capabilities. FaceFirst offers a robust API and SDK for integration into a variety of systems and platforms. FaceFirst is designed, developed and supported in the United States.



Machines vs. cashiers: Why Canadian shoppers are so divided over self-checkout
Age, concern for workers key factors in self-checkout use

So what's driving the debate? Turns out, age can be a factor as well as one's view on whether the technology represents progress or a step backward as shoppers - aided by machines - do the work of cashiers.

"A lot of people do see self-checkout as a threat to workers," said Sylvain Charlebois, a professor at Halifax-based Dalhousie University specializing in food distribution and policy. "That's probably why the debate is so emotional for a lot of people."

The Age Factor
Forty-six per cent of respondents aged 18 to 34 said, when given a choice, they prefer using self-checkout over a cashier. That preference declines with age: 35 per cent of respondents aged 35 to 54 said they favour self-checkout, and only 19 per cent of those 55 and older would choose the machine over a cashier.

Consumer behaviour expert Brynn Winegard says that tech-savvy millennials may be more willing to accept some of the challenges of using the machines.

What About the Jobs?
"There's always going to be progress. There's always going to be technology that's going to come along to make things better, smarter, faster," said Easter.

But those who prefer to use cashiers often fear the machines will lead to fewer of them and longer lineups - and they don't see that as progress. cbc.ca

Former Ottawa police chief calls for more mental health services - not cops - to combat violence
Police officers can be trained to be better at handling mental health calls, but the way to make communities safer is spend more money on mental health services, not more cops, says Sen. Vern White, a former Ottawa police chief.

How Ottawa police deal with mental health calls has come under scrutiny with the fatal shooting of a mentally ill Indigenous man, Greg Ritchie, at Elmvale Acres Mall on Jan. 31 and the ongoing manslaughter trial Const. Daniel Montsion in the July 2016 death of Abdirahman Abdi.

Ritchie was shot in a confrontation with police outside the mall, where he had gone to pick up his medication. Abdi died of a heart attack after he was tackled and punched by police responding to a call that he had sexually assaulted patrons at a nearby coffee shop.

The Justice for Abdirahman coalition has demanded that Ottawa police do a better job dealing with those with mental illness. ottawacitizen.com

Wealthy Nova Scotia thief who filled home with pilfered artifacts, art has died
A man who filled his suburban lakeside home with historic artifacts and art stolen over decades of pilfering so stealthy that many of his targets didn't even know they'd been victimized has died.

The wealthy Tillmann - he owned both a Porsche and BMW - stole from universities, libraries, museums, antique dealers and private collections across Atlantic Canada.

Among about 1,300 items seized by police from his two-storey home in Fall River, north of Halifax: Early editions of Daniel Defoe's 1719 classic "Robinson Crusoe" and a 1758 letter written by Gen. James Wolfe. There was also a spear. A gas mask. A glass lantern. A model canoe. Paintings depicting centuries-old scenes. A brass telescope. An 1819 watercolour from Nova Scotia's legislative library. Many of the institutions weren't even aware the items had been stolen.

When he was arrested, police held a show and tell of the seized items. Cpl. Scott MacRae said officers found a trove of artifacts worth well over $500,000 in a home that had been turned into a veritable museum. thetelegram.com

RCC's Retail Cannabis Forum coming March 26 in Toronto
Retail Council of Canada's Retail Cannabis Forum will inspire attendees to explore retail opportunities and innovation in this new market, as well as discuss the challenges associated with industry regulations. This is a must-attend event for anyone who is interested in learning about the opportunities and challenges for retailers in this highly regulated market. Supplier and industry partners will want to hear from Canada's leading cannabis retailers and distributors to learn how they can better engage with this sector of the retail industry. Click here to register and learn more. retailcouncil.org

Canada Store Openings & Expansions

Canada Goose to open new factory in Quebec - 650 jobs
Canadian Fashion Brand 'JAC by JC' Announces 35 Stores in China Amid Explosive Growth
Morphe Cosmetics Launches Canadian Store Expansion
Edmonton-based cannabis retailer confirms deals for possible stores in Kingston and Ottawa
Aritzia Re-Opens Massive Mink Mile Flagship
Canadian Tire to open at former Target site in Niagara Falls
Second proposed Toronto pot shop set for Queen West neighbourhood
New London Drugs store slated for West 4th and Macdonald in Kitsilano

The Home Depot Canada to hire 5,500 new associates

Payless ShoeSource to close 248 Canadian stores, saying it is 'ill-equipped' for market

Lévis, QC: Two people injured in grocery store roof collapse

More than half of Sask. weed shops stuck in permit process

(Update): Toronto woman found guilty of terror charges in Canadian Tire attack
A woman convicted of terror charges for attacking workers at a Canadian Tire store in Toronto was sentenced to seven years in prison on Thursday after a judge found her mental illness played a key role in her crimes. Rehab Dughmosh, 34, was found guilty of four terrorism charges for attacking store workers with a golf club and a butcher's knife while draped in an ISIL banner in June 2017 and for trying to travel to Syria join the terrorist organization the year before. Justice Maureen Forestell said Dughmosh's mental illness, likely schizophrenia, played a central role in her crimes and "rendered her vulnerable to extremist beliefs." She still endorses pro-Islamic State sentiments, although less intense and without violent ideation, court heard. columbiavalleypioneer.com

Magog, QC: Suspects accused of committing fraud worth thousands at Walmart
Stealing PINs from self-checkout shoppers

Magog police are warning people to stay vigilant while shopping after three apparent fraudsters distracted and robbed people at the local Walmart. An off-duty police officer spotted three conspicuous individuals at the store, who appeared to be watching while people entered their credit card PINs at self-checkout machines. When the shopper returned to their cars, one of them would distract them with money on the ground while another suspect stole their credit card, police said. This particular strategy has been on the radar of Magog police for several weeks, after someone was robbed of more than $6,000. cbc.ca

Calgary, AB: Former pharmacist fined & sentenced for stealing 33K pills in 5 years

(Update) Toronto Eaton Centre shooter found guilty of two counts of manslaughter

(Update) Halifax, NS: New details emerge as U.S. woman appeals life sentence for plotting to attack mall

Canadian Comedian Helps Take Down $150,000 Jewelry Thief In New York


Robberies & Burglaries

C-Store - Grand Falls-Windsor, NL - Armed Robbery
C-Store - Hagersville, ON - Armed Robbery
C-Store - Charlottetown, PEI - Robbery
Pizza Shop - Kitchener, ON - Armed Robbery




Auror is a crime intelligence platform that empowers store teams and police with the information they need to stop organized retail crime. Auror's software makes it easy for retailers to capture information about incidents, connect the dots on offenders, and collaborate to build strong cases.

Co-Founders & Co-CEOs Tom Batterbury and Phil Thomson tell us how Auror's platform works, what results their customers have seen, and what their plans for expansion are in the North American market.

Tom Batterbury and Phil Thomson - Auror - Quick Take 18

In this LPNN Quick Take, Tom Batterbury and Phil Thomson share how New Zealand-based Auror got started, where the name of the company comes from, how their crime intelligence platform empowers retailers, and how the platform easily integrates with other existing security technologies.



Competing Technology Crowds the E-commerce Security Market
Despite usage spikes for e-commerce and especially mobile commerce, no amount of investment has yet corralled e-commerce fraud. The rise of card-not-present transactions has been paralleled by spikes in declined transactions, chargebacks, bot attacks, and fraudulent transactions. A new research report from Mercator Advisory Group titled Securing E-Commerce: Competing Technology Crowds the Market details the nature of the current state of e-commerce fraud, the options for securing it in the short and long term, and some scenarios for e-commerce security. The report makes the case that the EMVCo consortium and other potential technology entrants need to plan for a more sensibly sustained roll-out of technologies that consider merchants and banks more formidably in the process of fighting e-commerce fraud. prweb.com

Digital Brands Are Booming. But Can They Save Malls?
Pop-up retail is far from new, of course. But this is an evolution of that idea, in that the short-term leases aren't simply being used as a stopgap to fill empty space. Instead, they're being treated as a more foundational part of the mall ecosystem, a key ingredient.

But Macerich is right to realize it needs to change to court young retailers that are on the rise. Consultancy JLL estimates that e-commerce retailers will collectively open 850 stores in the next five years. Mall operators should aggressively chase this business, which includes newcomers such as men's apparel store Untuckit, mattress maker Casper and sneaker phenom Allbirds. Even if these players aren't putting up huge rent, they can go a long way toward making a mall feel like it's not a time machine to 1995.

Other changes that mall operators are making right now might prove more consequential to their survival, including shifting their tenant mix to include more gyms and restaurants and embracing more contemporary formats such as mixed-use developments. washingtonpost.com

Etsy error results in unauthorized withdrawals from sellers' accounts
A payment error on Friday resulted in a number of Etsy sellers discovering that money had been taken out of bank accounts which were connected to their Etsy stores.

In a statement emailed to Retail Dive, a spokesperson for the company said that a small fraction of one percent of active sellers' cards were incorrectly charged and that in cases of overdraft the company will, "refund any undue fees associated with this incorrect charge and change in deposit schedule." Etsy also released a statement that said all incorrectly charged cards have been refunded. retaildive.com

Holiday Shopping on Smartphones Led to Strong Ecommerce Growth




Bucks County, PA: Woman Allegedly Steals $38,000 Worth Of Jewelry From Kmart Store, Then $500 Of Merchandise From Rite Aid
A woman in Plumstead Township was arrested on a retail theft charge, just a day after she was released from jail for another retail theft. According to police, 22-year-old Marcie Sautner, was arrested on Feb. 6 for stealing $38,000 in jewelry from the Kmart in Plumstead Township. She was charged with felony retail theft and released on bail. The next day, Sautner was arrested for allegedly stealing $500 worth of merchandise from a Rite Aid. Sautner was charged with felony retail theft and related charges. She was placed in the Bucks County Prison. cbslocal.com

Update: Brownsville, Three Distraction thieves steal over $5,000 in jewelry
A Brownsville jewelry store is searching for answers and trying to spread awareness after three alleged thieves took more than $5,000 worth of jewelry. One male and two females entered Morris Jewelers around 3:45 p.m. on Feb. 13, allegedly distracting a salesperson and stealing two men's gold and diamond rings, according to a Brownsville Police Department press release. jacksonsun.com

Vineland, NJ: Two charged in $5,800 theft from The Home Depot
Christopher M. White, 26, and Elijah G. Evans, 37, both of Bridgeton, were arrested Feb. 10 and charged with the theft of more than $5,890 worth of items from the Home Depot. White was wanted on two Vineland Municipal Court warrants. thedailyjournal.com

Mobile, AL: Arrest made in $2,000 Victoria's Secret theft, 1 suspect still wanted
It was just after the first of the year, when Mobile Police say two women went to town at the Victoria's Secret Pink Store at the Shoppes at Bel Air. Surveillance video from several different angles showed both women stuffing clothes into their shopping bags. According to police they made away with more than $2,000 worth of merchandise. The surveillance images were so good police were able to identify both women and arrest 27-year-old Tasha Burgess. She's charged with theft of property 2nd degree. Meanwhile, there's an active warrant out for her alleged partner in crime -- 23-year-old Sheronica Norwood. If you know where she is turn her in to Mobile Police. fox10tv.com

Ohio Regional Organized Crime Coalition (OROCC) Conference
June 20, 2019 in Grove City, Ohio

OROCC will be hosting its conference in Grove City, Ohio on June 20, 2019 at the Eagle Pavilion - 3670 Discover Dr. All Law Enforcement and retail members are welcome to attend. Finalized information will be sent out soon with an agenda and times.
Learn more about OROCC here.

Olean, NY: Man jailed on $1,200 felony retail theft charge at Walmart

Taunton, NJ: Police get assist in nabbing Home Depot three shoplift suspects: $760 in merchandise recovered

Mt. Juliet, TN: 2 men arrested after allegedly wheeling $350 of merchandise out of Walmart

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Pensacola, FL: C-Store Clerk Killed During Robbery In Escambia County
A convenience store robbery turned deadly Tuesday night in Escambia County. It happened about 8:15 p.m. at the Quick Fill on Mobile Highway near Lockhart Street. The Escambia County Sheriff's Office responded to a robbery call and arrived to find the store clerk, an adult male, deceased at the store with gunshot wounds. Early Wednesday morning, the ECSO released surveillance images showing two suspects wanted for robbery and homicide. northescambia.com

Wayne, NJ: Out-of-control driver high on opioids smashes into NJ gas station, kills 3
The out-of-control SUV driver who smashed into a New Jersey gas station Tuesday morning, killing a father, son and gas attendant, was overdosing on opioids and was revived by Narcan. The driver, who was not immediately identified, barely had a scratch on him. Two of the dead were a father and his 17-year-old son, who were inside a Camaro that had its roof torn off. The third deceased victim has been identified as 23-year-old Love Deep Fatra, who worked as an attendant at the gas station. pix11.com

Horn Lake, MS: Road-rage incident involving Off-Duty Police Officer
ends in stabbing, deadly shooting in Walgreens parking lot

According to Horn Lake Police, two men were involved in an apparent road rage incident around 4 p.m. Tuesday. Police said they then drove west on Goodman and pulled into the Walgreens parking lot. One man approached the other, pulled out a knife and stabbed the other near the neck, according to investigators. At that point, police said the man who had been stabbed pulled out a gun and shot the alleged stabber. That man was struck at least once in the chest.

Police said that man - who has not been identified - was pronounced dead at the scene. According to Police in Memphis, TN, the man who was stabbed in the incident was an off-duty Memphis police officer. Police said the off-duty officer was a "victim in this incident," so they are not releasing the officer's identity. He was taken to the hospital in critical condition. ajc.com

Kansas City, KS: DNA from facial tissue, fingerprints lead to murder charge
A man police earlier identified as a person of interest has been charged with murder in a recent Kansas City case after DNA evidence and fingerprints linked him to a fatal shooting outside a gas station. Timothy R. Fernandez is charged with second-degree murder and armed criminal action in the shooting death of 40-year-old Michael E. Bryan.

The killing happened outside a Windstar gas station during the early morning on Feb. 5., Kansas City Police obtained surveillance video from the gas station, which showed the victim and suspect talking prior to the shooting. Court records said the suspect was also seen in the video throwing a used tissue in the parking lot about 20 minutes before the shooting. Detectives returned to the scene on Feb. 6 and collected a tissue found in the gas station parking lot. The tissue was tested for DNA. On Feb. 7, police found that the DNA profile matched Fernandez, court records said. Police later recovered Fernandez's fingerprints from a Q-tip box found inside a backpack that was left in an alley behind 1520 Grand Blvd. kansascity.com

Randallstown, MD: Dollar Tree armed thief shot and wounded by Police inside Aldi's

Robberies, Incidents & Thefts

Killeen, TX: Wreck caused after employee chased after shoplifter
Prior to the accident, a person accused of being shoplifter fled a store and was chased by an employee, who was attempting to identify the suspected shoplifter, Killeen police Commander Jeff Donahue said Tuesday. Store management said Wednesday that the woman was not an employee, but was a relative of a store employee. kdhnews.com

San Jose, CA: Police Investigate Series of Burglaries
Items valued at nearly $10,000

The San Jose Police Department is investigating a series of burglaries that occurred late Tuesday night into early Wednesday morning. The first incident was reported at an Auto Zone on Cottle Road. Less than an hour later, a second burglary was reported at the Auto Zone on Almaden Expressway and a third across the street at an O'Reilly Auto Parts on Branham Lane. It is unknown what was taken from each location but it's believed the stolen items could be worth up to tens of thousands of dollars. Vape store Abyss Vapor Lounge, was also burglarized at about 2 a.m. Wednesday, police said. nbcbayarea.com

Pharr, TX: $13 million worth of Meth found in Semi -Trailer with Frozen Strawberries at Texas port
A truck driver hauling frozen strawberries from Mexico into the United States is in custody after customs officers at a Texas port found nearly $13 million worth of methamphetamine hidden in the trailer. In a statement, Customs and Border Protection said officers working at the Pharr-Reynosa International Bridge cargo facility Saturday encountered a 42-year-old male Mexican citizen with a commercial shipment of frozen strawberries arriving from Mexico. fox4kc.com

Lancaster County, PA: A Reading mother and grandmother are facing charges
after committing a retail theft with children

Magaly Bonilla-Rohen, 47, and her daughter, Jessnia Cruz, 27, are both facing retail theft and corruption of minors charges for their roles in the incident. On February 9, police responded to the Walmart in Ephrata Township for a retail theft investigation. Evidence showed that Bonilla-Rohen and Cruz concealed over $335 worth of merchandise in a plastic tote in a shopping cart. While Cruz paid for some other items at the self-checkout, Bonilla-Rohena prompted Cruz's four minor children to push the cart containing the unpaid items out of the store. fox43.com

This CVS Armed Robber thought no one would remember him
Charges are filed against a man accused of returning to the scene of a robbery at a pharmacy. Officers arrested Christopher Crabtree last week after employees at the CVS Pharmacy near Admiral and Sheridan said they recognized him from a previous robbery. Police say on January 29, Crabtree told the clerk he had a gun, then took off with the cash drawer. He is charged with first degree robbery. krmg.com

Monroe, LA: Man holds up Dollar General with a 'baseball sized' rock, ends with arrest

Mansfield, OH: AutoZone Employee charged with theft of $3,100

Erie, PA: Walmart thief crashes her car during State Police chase; 2 current felony warrants


Eastport, Idaho: U.S. Customs & Border Protection in Idaho seize counterfeit designer merchandise
The merchandise was found during an inspection of the truck cab, when the driver was exiting the United States and attempting to enter Canada. The driver also had an outstanding warrant out of Georgia for failure to appear on an assault charge. CBP officers located a commercial quantity of designer-brand purses, wallets, sunglasses, and clothing. Designer brands included Gucci, Michael Kors, Kate Spade, and Chanel. After additional questioning, the driver of the truck admitted the items were counterfeit and he intended to sell them in Canada. kxly.com


U.S. Supreme Court bars Texas from executing death row inmate; killed Grocery Store clerk in 1980
Texas cannot execute a black death row inmate convicted in the 1980 Houston murder of a grocery store clerk, the U.S. Supreme Court ruled on Tuesday, concluding that he is intellectually disabled and therefore exempt from capital punishment. The divided court ruled that a Texas appeals court misapplied the law by again rejecting an appeal brought by inmate Bobby Moore, 59, seeking to avoid execution on the basis of intellectual disability. reuters.com

Waterloo, IA: Kay Jewelers Armed Robbery that netted $400K goes to the jury; suspect claims mistaken identity
Attorneys for a Cedar Falls man accused of robbing a jewelry store at knifepoint said the charges are a case of mistaken identity. Carlos Roig Gonzalez is charged with first-degree robbery and assault while participating in a felony in the Jan. 22, 2018, holdup at Kay Jewelers in Cedar Falls. Authorities allege Roig was wearing a mask and dark clothing when he held a knife to a pregnant employee's stomach as he instructed her to open watch and ring cases at the store. He also squirted pepper spray in her eyes and the eyes of a supervisor at the shop before fleeing with more than 200 pieces valued at a total of $400,000. wcfcourier.com

Wailuku, HI: Spitting Macy's shoplifter gets 6 months in jail

Erie County, PA: Man gets 6 to 12 years in state prison in Millcreek Verizon Armed Robbery

Memphis, TN: Man Pleads Guilty to Multiple Armed Business Robberies


AT&T - Chambersburg, PA - Burglary
Advance Auto - Brooklyn, CT - Robbery
Auto Zone - San Jose, CA - Burglary
C- Store - Escambia County, FL - Armed Robbery / Clerk shot, killed
C-Store - Hollister, CA - Armed Robbery
C-Store - Fort Wayne, IN - Armed Robbery
C-Store - Topeka, KS - Armed Robbery
C-Store - Gainesville, FL - Armed Robbery
C-Store- Chattaroy, WA - Armed Robbery
Check Into Cash - Elwood, IN - Armed Robbery
Check Cashing- Madison, WI - Armed Robbery
CVS - Tulsa, OK - Armed Robbery
Dollar General - Monroe, LA - Robbery
Gas Station - Lake Oswego, OR - Armed Robbery
Hardware - Haddon Township, NJ - Robbery
Liquor - Nashville, TN - Burglary
O'Reilly's Auto - San Jose, CA - Burglary
Sally Beauty - Idaho Fall, ID - Burglary
Vape Store - San Jose, CA - Burglary
Walgreens - Edwardsville, IL - Armed Robbery
7-Eleven - Colorado Springs, CO - Armed Robbery



Daily Totals:
15 robberies
6 burglaries
1 shooting
1 killed





Aaron McAloon named Regional Investigation Manager for Lowe's
Zachary Erb named Multi District Asset Protection Leader for CVS Health

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