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 3/27/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







Hanwha Techwin America

Quick Take 7

3SI Security Systems

Quick Take 8

GLPS Drawing

Quick Take 9

ADT/Protection 1

Quick Take 10

See Episode Release Schedule

View Event Recap & Pics Here



ISC West
April 9-12

2019 ALERT Mid-South ORCA Spring Training Conference
May 1

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

LPRC Impact 2019
Sept. 30-Oct 2

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events



2019 GLPS - Group LP Selfies

Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

LPRC Supply Chain Protection Working Group at the 2019 LPRC Supply Chain Protection Summit

Front Row (left to right): David Ewton, Bosch Security, Dean Hendricks, TJX , Adam Stokes, Ulta , Greg Haber, Babaco , Bobby de Bretagne, Pryntec , Anthony Gauche, Pryntec

Second Row (left to right): Scott Jarrel, Siffron, Matthew Brightbill, TJX, Linda Campbell, DSW, Michael, Grajewski, 3SI Security Systems, Stephanie Lin, LPRC, Renne Micek, Avery Dennison, Sandy Parkin, Target, Christopher Cox, Product Protection Solutions, Ray Fernandez, Sea Lock, Axel Phillips, Advance Auto Parts, Luis H-E-B, Les Piserchio, Bed Bath & Beyond, Brent Black, Hy-Vee, Inc

Last row (left to right): Michael Espriella, ADT, Adam Hartway, Incomm Product Control, Ben Robeano, Big Lots, Bill Montgomery, Office Depot, Wes Davis, Advance Auto Parts, James Jones, Best Buy, Andrew Hines, Stein Mart, Andrew Burchett, Stein Mart, Gary Hutchinson, Gap, Dominick Digangi, Avery Dennison, Louie Scurlock III, Amazon, Charlie Taylor, Dick's Sporting Goods, Jeff Comstock, Siffron

Got a picture of your team on your cell phone? Send it to us!  

View more 'Group LP Selfies' here




The NRF LP Effort & Value

Protect 2019 Update

Bob Moraca, Vice President,
Loss Prevention, NRF
Dan Faketty, Vice President, Asset Protection, Southeastern Grocers; Chairperson NRF LP Council


NRF VP of LP Bob Moraca and NRF LP Council Chairperson Dan Faketty tell us about the NRF's various efforts in working with retail LP professionals, law enforcement and government agencies to protect retailers, people, assets, reputations and brands. Learn why the NRF PROTECT conference is placing a bigger emphasis on cyber security, what the latest NRF research studies and preparedness guides tell us, and what role the NRF LP Council and its committees play in adding value to the industry throughout the year.

Episode Sponsored By:

Quick Take 11 with Lt. Tarik Sheppard & TJ Flynn, MetrORCA

Lt. Tarik Sheppard, NYPD;
Executive Director of MetrORCA
TJ Flynn, President &
Co-Founder of MetrORCA


With trends showing crime getting younger and crews leaning more toward retail and financial crimes, ORC associations are more important than ever in developing intel, building cases, and improving partnerships between law enforcement and retail loss prevention to ultimately reduce crime. Lt. Tarik Sheppard and TJ Flynn tell us what makes MetrORCA successful and what motivates them to keep moving forward.




2019 Oklahoma Retail Theft Survey

This survey was initiated because the popular narrative spread by outside interests and repeated unquestioningly in the media ran counter to what our retailers were seeing in their stores on a daily basis

Oklahoma State Bureau of Investigation (OSBI) Numbers:

  • OSBI UCR numbers were examined, and de-averaged and applied context

  • There has been a reported 6% increase in case value and a 1.5% decrease in cleared cases 2016 vs 2017. Since 2015, there is a 14% increase is case value and a 5% decrease in case clearance

  • OKC/Tulsa MSA groups shows a 30% increase in larceny reports in the Tulsa area since 2015, and a 10% decrease in just the OKC area

  • There was a temporary decline in numbers in 2017, due to a shutting down of a $3million/year stolen merchandise fencing operation in Oklahoma City in March of 2017 - NOT due to State Question 780, which didn't take effect until July of 2017!

  • That TEMPORARY decline in FILED reports has rebounded in 2018 in both Tulsa and OKC by an average of 7%

OKRCA Survey Numbers:

  • First ever survey conducted from 11 national retailers, representing approximately 272 physical locations in Oklahoma (+/- 4% margin of error)

  • Compared 2016 (first criminal justice reforms took effect in November '16) to 2018 by the Oklahoma Retail Crime Association - OKRCA

  • Our retail partners report since 2016:
       ▫ A 64% increase in theft incidents in our stores
       ▫ A 37% increase in overall case values
       ▫ A 53% increase in average shoplift incident

Read full survey here

Thanks to Norm Smaligo, President of Oklahoma Retail Crime Association (OKRCA), for this submission.

Whitepaper: Delivering on the Brand Promise with Video-Based Intelligence

How front-line employees interact with customers is the most critical aspect of the in-store experience. With that in mind, what can retailers do today to ensure that sales associates' engagement with customers meets corporate standards and maximizes sales?

In this white paper, sponsored by DTiQ, learn how combining intelligent video with analytics to derive business intelligence can improve the customer experience.


UK: Fraud costs mount for convenience retail sector
Fraud cost the convenience retail sector £9 million in 2018 - equivalent to £194 per store in the UK, according to the Association of Convenience Stores (ACS) trade body.

In the latest in a raft of recent annual reports detailing the impact of crime on the retail sector, the ACS's review which was published this week indicated that counterfeit notes are the most prevalent type of fraud facing convenience chains up and down the UK.

The overall impact of all types of crime on the convenience sector was estimated to be £246 million, with retailers most concerned about violence against staff, theft by customers, and verbal abuse from the public.

On average, each store in the UK spends £4,080 on crime prevention measures per year, with CCTV, external security and cash handling & storage the top areas of investment in this space. Earlier this month, the Co-op revealed a new in-store security measure involving a forensic fogging system that it says can help authorities trace criminals. essentialretail.com

Charlotte, NC: Harris Teeter store drops traditional checkout lines,
switching completely to self checkout

The grocery retailer's uptown store is moving completely to self check-out as its looks to eliminate long lines at its registers and move customers in and out more quickly, reported The Charlotte Observer. At some 18,000 sq. ft., the store is nearly half the size of a traditional Harris Teeter, and the average transaction is also significantly smaller, according to the report.

Throughout Charlotte, a number of retailers have self-checkout kiosks at their stores, including Target, CVS, Publix and Walmart. The uptown Harris Teeter is the only known retailer in the region to transition to completely self checkout, though.

Automated checkout has grown increasingly popular among large retailers in the U.S., especially in the low-margin grocery-store industry. It's a way retailers look to speed up transactions and ultimately to increase the number of sales at their stores.

Sales of self-checkout terminals soared 67 percent in 2016, marking a "breakout year" for the industry, according to a July 2017 report from RBR, a London firm that studies banking and retail automation. The surge was driven by "U.S. retailers in particular investing heavily in transforming their stores," RBR said. charlotteobserver.com

Food Lion, Other Grocers Will Use AI for Food Suppliers
Offering a single 'view of inventory across the brands'

The new system being rolled out at U.S. chains owned by Dutch retailer Koninklijke Ahold Delhaize NV is intended to improve how buyers predict demand and get perishables and other products to store shelves faster.

The technology provides "one logical view of inventory across the brands," allowing buyers to aggregate demand across thousands of stores, said Chris Lewis, executive vice president of supply chain at Retail Business Services LLC, Ahold's U.S. business services company. wsj.com

Dallas, TX: Innovation in Customers' Hands at New 7-Eleven Lab Store
Made-to-order smoothies and agua frescas ... street tacos on handmade tortillas ... a growler refill station pouring local craft beers ... baked-in-store cookies and croissants ... patio and inside dining areas ... The newest 7-Eleven location is a lab store and an experiential testing ground, where customers can try and buy the retailer's latest innovations in a revolutionary new store format. prnewswire.com

Walmart and the Push to Put Workers on Company Boards
Longtime Walmart employee Cynthia Murray, with the help of a worker's-rights organization called United for Respect, plans to present a resolution to Congress this week - and, later, at Walmart's annual shareholders' meeting - urging the company to place a significant number of hourly retail employees on its board of directors so that they might have input on major corporate decisions.

Placing workers on a company's board has never been a common practice in the United States. But with widening income and wealth inequality, and an economic recovery that has not brought significant increases in wages to average workers, experts are starting to look farther afield for possible ways to alleviate the disparity.

Several shocking recent statistics have helped underscore the idea that the way that the rewards of the economy are being distributed is badly off balance. Between 2008 and 2017, the largest American companies spent more than ninety per cent of their corporate profits on stock buybacks and dividends, which primarily serve to drive up stock prices and enrich shareholders. A recent analysis in the Wall Street Journal showed that the median pay for a C.E.O. of an S. & P. 500 company rose to a million dollars per month in 2018, driven by tax cuts and healthy corporate profits, while the average worker's wages grew by just three and a half per cent. The ratio of what the average chief executive and the average worker are paid sits at approximately two hundred and seventy-three to one. newyorker.com

Costco & Home Depot employees are bullish on their companies' futures
Comparably.com has ranked the top 50 big and small companies with the brightest futures as determined by their own workers. Costco, which came in seventh on the list, was the highest ranked retailer on the list, with Home Depot next at 21. See the full list here.

No sale - Bed Bath & Beyond fails to attract buyers
Multiple prospective buyers have considered bids for Bed Bath & Beyond in recent years, but none has followed through as the chain has failed to create a clear point of differentiation with its retail rivals. The New Jersey-based chain has seen its share price fall nearly 80 percent since reaching an all-time high in 2015. retailwire.com

Bipartisan House bill would fix GOP tax law's 'retail glitch'
A bipartisan group of House members on Tuesday offered legislation to fix a portion of President Trump's 2017 tax law that is hurting retailers and restaurants. The bill - introduced by House Ways and Means Committee members Jimmy Panetta (D-Calif.) and Jackie Walorski (R-Ind.) - would fix a portion of the GOP tax law known as the "retail glitch" that pertains to the time frame in which stores and restaurants can deduct the costs of their renovations. thehill.com

Judge says iPhone sales should be banned in U.S.
MaryJoan McNamara, an International Trade Commission judge, said sales of Apple's iPhones should be banned in the U.S. after finding the tech giant had infringed on several patents held by Qualcomm. Judge McNamara will submit a recommendation to go before a panel of judges next week. fastcompany.com

Walmart to close 8 Neighborhood Markets

J.C. Penney adds 9 more stores to closure count

J.C. Penney appoints Vitamin Shoppe's Bill Wafford as CFO

UK retail sales fall most in 17 months as Brexit nears

Quarterly Results
Shoe Carnival Q4 comp's up 4.7%, net sales down 3.5%; full-year comp's up 4.3%, net sales up 1.1%

Senior LP & AP Jobs Market

COOL JOB: Director, Security Operations for Netlix in Los Angeles, CA
The Director, Security Operations will lead and build a high impact security operations team focused on protecting Netflix personnel, sites and assets worldwide. As part of the Safety and Security Services team, you will own the strategy, development and deployment of a comprehensive physical security operations program including enterprise physical security systems.

This Director, Security Operations role will be based in Hollywood, CA and reports to Netflix's Head of Safety and Security Services.

Netflix is the world's leading internet entertainment service with 139 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. jobs.netflix.com

Executive Director Loss Prevention & Security for XPO Logistics in High Point, NC
The Executive Director of Safety, Security and Quality will assist in creating, implementing, maintaining and improving the security systems within our facilities around the world. Create, revise, implement and support security and loss prevention policies, procedures, security support activities and incident reduction initiatives for multiple sites; work with site management teams to drive security performance improvement and ensure employees are properly trained.

XPO Logistics, Inc. is one of the world's 10 largest providers of transportation and logistics services. It operates as a third-party provider or 3PL in 32 countries and has approximately 50,000 customers, including 67 of the Fortune 100. jobs.xpo.com

CVS Health - Sr Director of Retail Supply Chain & AP Analytics job removed from website

2019 NRF LP Risk Survey data collection underway

Your responses benefit the entire retail LP industry

This year, NRF is taking a new approach to learning about the current retail risks that professionals like you work hard on mitigating every day. We've revamped our research strategy to only ask you to take one survey a year, instead of two. The goal of the survey is to touch on all topics that matter to you, from shrink to ORC to cybersecurity initiatives etc. We will still create two separate survey reports, the 2019 NRSS released in June at NRF PROTECT 19, and the ORC Report in November as in the past. This is one of the critical requests that we make of our LP and AP colleagues for the good of the industry and thank you in advance for your participation. Please join your retail Loss Prevention and Asset Protection colleagues by participating in the 2019 Risk Survey by Friday March 29th. We have attached a PDF copy of the survey for your convenience, the link to take the survey is below.

   Three reasons to contribute:

1. Your participation is important: Without you, we're missing an important piece of the retail industry. This data has proven to be an invaluable benchmarking tool to the retail community and law enforcement partners for many years. Your answers will be completely anonymous and analyzed in combination with other responses - your participation ensures benchmarks are representative of the retail industry.

2. It's easy: The survey should take only 20 minutes to complete.

3. What's in it for you: In addition to receiving benchmarking data specific to the retail industry, if you complete the survey in full, we'll send you a $10 Starbucks gift card as a thank you.

Here's the link to the 2019 LP Risk Survey: https://www.research.net/r/RiskSurvey2019

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




Today's disruptive retail environment requires greater visibility to make sense of massive amounts of data, faster. Antiquated legacy systems simply don't support the decision-making required to compete. It's time to make the switch and stop being held prisoner by your outdated reporting & analytics tools!

Join a group of Agilence's 20/20 Data Analytics users as they discuss how it compares to their former analytics & reporting systems. Learn first-hand what it's like to actually modernize your EBR & analytics technologies.

This Retail LP panel will discuss what benefits they've seen since making the switch to modern data analytics and how quickly those benefits were realized across their business.

Webinar Details

  • When: Wednesday, April 3, 2019

  • Time: 1:00 PM - 2:00 PM ET

Presented by

  • Jon Grander - VP, Asset Protection at Caleres

  • Constance Matousek - Director of Internal Audit and Loss Prevention at Citi Trends

  • Chance Bowlin - Director of Loss Prevention, Environmental Health, and Safety at Petco Animal Supplies, Inc.





Federal Drug Task Force Arrests 61 in $7 Million Dark Net Opioid Bust
Members of the Joint Criminal Opioid and Darknet Enforcement (J-CODE) team announce the results of Operation SaboTor, a coordinated international effort targeting drug trafficking organizations operating on the Darknet. This is J-CODE's second coordinated action and follows the success of last year's Operation Disarray.

As a result of Operation SaboTor, U.S. and international law enforcement agencies made 61 arrests and shut down 50 Darknet accounts used for illegal activity. Law enforcement executed 65 search warrants, seizing 299.5 kilograms of drugs, 51 firearms, and more than $7 million ($4.5 million in cryptocurrency, $2.48 million in cash, and $40,000 in gold). They also conducted 122 interviews. In addition, participating agencies engaged in public education efforts regarding the dangers of opioid abuse during the operation. fbi.gov

Hackers abuse Magento PayPal integration to test validity of stolen credit cards
- attempting hundreds of $0 transactions

Hacker groups and online fraudsters are abusing a feature of
Magento online shops to test the validity of stolen debit and credit card numbers, ZDNet has learned.

The technique consists of attackers attempting hundreds of $0 transactions with stolen payment cards to check a card's validity. The transactions are executed against Magento stores that support the PayPal Payflow Pro integration.

The PayPal Payflow Pro integration is a payment option available on Magento shops that allows an online store to process card transactions via a PayPal merchant (business) account.

It is believed that hackers are buying these cards from so-called "carding forums" -- underground cybercrime forums where hackers and ATM skimming groups are putting card details up for sale. zdnet.com

Europol Teams up with Industry Experts to Combat Phishing
From 26 March to 27 March, Europol hosted a joint meeting of the EC3 Advisory Groups on Financial Services, Internet Security and Communication Providers, gathering 70 industry representatives to discuss the cyber-threat of phishing.

Steven Wilson, Head of the European Cybercrime Centre, said:
"Phishing is the engine and enabler of many cybercrimes, and can be used to cause significant harm to European citizens and their organisations. Only by working closely and across key industries with some of the leading experts in their field, can we ensure that we are able to counter this threat and keep the EU safe." europol.eu

Lack of security skills exposing business to attack
More than half (52%) of respondents to a social media poll by Infosecurity Europe 2019 believe the skills shortage puts their business at increased risk of cyber attacks.

A lack of skills is cited as the biggest challenge to recruiting cyber and information security talent by almost a third (30%) of respondents, followed by lack of recruitment budget (27%) and lack of interest in careers within the sector (26%). computerweekly.com

Insurers Creating a Consumer Ratings Service for Cybersecurity Industry
Number of Retail Clients with cyber insurance rose from 18% in 2014 to 39% in 2018

Under Attack: Over Half of SMBs Breached Last Year

'58 Million Names And Addresses, Please':
Tech Giants Reveal Wild Government Requests for Data


Liquor Stores Across Canada Beefing Up Security Measures

Manitoba Liquor & Lotteries' Unveils New Loss Prevention Plan to Fight Growing Number of Robberies & Thefts

New Loss Prevention Officers and Police Officers Will Be Stationed at Stores

Manitoba Liquor & Lotteries is rolling out new security measures to try to curb the growing number of thefts and robberies in its stores. The Crown corporation unveiled a multi-point theft reduction plan Thursday morning.

"Individuals who take alcohol products without paying have become increasingly brazen and unpredictable when confronted," Manitoba Liquor & Lotteries president and CEO Peter Hak said in a news release. "We want our customers and our employees to know that we take their safety seriously and we also want to send the message that if you steal from a Liquor Mart, you will be caught."

Liquor & Lotteries' security push will put new loss prevention officers - trained to catch thieves after they've left stores, using citizens' powers of arrest to hold them until police arrive - in stores during peak theft times. Uniformed special duty constables from the Winnipeg Police Service also will be stationed in some stores, Harrison said.

Liquor & Lotteries has been working with police over the last few months and 113 arrests have been made since last October with help from police and the MLL's high-resolution digital surveillance systems, he said.

Liquor & Lotteries' new security efforts also include:

Checking some customers' IDs at the front door, and denying entrance to those without ID.
Bottle locks, alarm pedestals and lockable shelf cases.
Making some high-value targeted products available only by request.

Harrison said Liquor & Lotteries also will consider adding further security staff, enhanced surveillance and additional physical barriers, such as controlled entrances and exits to stores. cbc.ca

New Liquor Mart security tactics could have negative effect: Marketing experts
Retail and marketing expert Fang Wan from the University of Manitoba says these measures will have a negative effect on the shopping experience.

"You have so much costs. It's a psychological, behavioural and time cost. I can imagine how these kinds of cues can really prevent shoppers from having a good experience." globalnews.ca

Liquor Depot chain in Alberta cracking down after 'dramatic' spike in thefts
The company has hired two full-time members called organized retail crime investigators, to help police gather information and track patterns of theft, as well as perform undercover sting operations at the stores. The program has been running in Edmonton since November 2018 and has already made arrests involving the theft of products worth $5,000 to $20,000. The company plans on expanding the program to stores in Calgary in April. thestar.com

Manitoba Liquor & Lotteries under fire for posting names of people charged with store crimes

After $77M worth of booze stolen in 1 year, LCBO union demands Ontario copy Manitoba's crackdown plan

'It's quadrupled;' Food Fare owner says thefts not limited to Manitoba Liquor Marts

Meth addiction driving retail crime
Curbing meth-fuelled crime requires treatment, but options limited

Gripped by addiction, a 25-year-old Winnipeg mother saw an opportunity on local liquor store shelves last year to feed her growing urge for a fix - not for alcohol, but for meth. Over the course of about six months in 2018, the woman pilfered about $3,700 worth of liquor on 18 occasions, and stole clothing from three retail outlets.

She would turn around and sell the liquor on sites like Kijiji as a means of making some quick cash to support her growing methamphetamine addiction. The thefts, her lawyer says, "were for exactly what they look like they're for: for resale to try and support that habit."

Hers is an increasingly common example of meth-fuelled property crime in Winnipeg. Between 2017 and 2018, Manitoba's Liquor Marts saw a 300 per cent jump in thefts, and police have blamed meth for a spike in crime that's straining their resources. The crime problem, though, won't be addressed until the addictions problem is dealt with, say justice and community workers. cbc.ca

'Absolute disaster': Thrift shop a total loss after car crashes through window, setting store ablaze
Only ashes and a heavily damaged building remain from the Goodwill Store on Pembina Highway after it went up in flames when a car crashed through its front window Tuesday morning.

At the time of the crash, three staff members and three customers were inside, but managed to escape before emergency crews arrived. For the time being, the staff at the store will be relocated to one of the other four Goodwill Stores across the city. The crash happened around 11:15 a.m. after two vehicles collided and one rammed through the front of the Goodwill, according to Winnipeg police. cbc.ca

Canada Store Openings & Expansions
Grocery Store Announced for Downtown Edmonton

Unique Chinese Comb Brand 'Tan Mujiang' Enters Canada with 1st Storefront
New Balance Opens Latest Store in Ottawa

Some Shoppers Drug Mart staff say they're 'fed up' with pressure to push self-checkout

Torontonians Claim That Uber Eats Drivers Are Using "Cancellation Scams" To Steal From Them

RCMP to online sellers: beware of phony purchases

Winnipeg, MB: Foot Locker employee stabbed in the neck while trying to stop shoplifter
A young man working at one of Winnipeg's busiest shopping centres was stabbed in the neck while trying to stop a shoplifter on Thursday evening, witnesses say. The employee was working at the Foot Locker store on the second floor of Polo Park mall when he confronted a 17-year-old boy trying to steal several articles of clothing, according to police. Winnipeg police spokesperson Const. Rob Carver says people should never intervene in a crime unless they think someone is at risk. He says the suspect could be high on methamphetamine, which may make them more aggressive. cbc.ca


Calgary, AB: Man sought in $13,000 jewelry theft at Market Mall
Calgary police are working to identify a suspect who allegedly stole over $13,000 worth of jewelry from a store in a northwest shopping mall. Investigators say a man entered Paris Jewellers inside Market Mall on February 10 and reportedly removed a number of pieces of jewelry, valued at over $13,000, from an unlocked showcase and left the store. Police say the incident took place between 5:30 p.m. and 6:30 p.m. ctvnews.ca

Toronto, ON: Man attacked with bear spray, robbed of $27,000 watch at Fairview Mall

(Update) Mississauga, ON: Police charge fourth man in strip mall shooting death of Hells Angels member

Ottawa: Police officer cleared in fatal 2018 shooting at grocery store

Windsor, ON: Suspect still on the loose after six straight c-store robberies

Montague, ON: $5,000+ in tools stolen from hardware stores, construction sites

Barrie, ON: Police search for Walmart shoplifter

Avalon, NL: Despite rash of robberies crime not on the increase, police say


Robberies & Burglaries

C-Store - Windsor, ON - Robbery
C-Store - Winnipeg, MB - Robbery
C-Store - Strathmore, AB - Armed Robbery
Jewelry Store - London, ON - Armed Robbery

View Canadian Connections Archives





Brushing Scam: Mysterious packages from Amazon showing up at people's homes
Imagine gifts from Amazon just showing up at your house from strangers. At first, it might seem like your lucky day. But, when the packages keep coming, often with items you really have no interest in, you'd probably start to wonder, or worry.

E-Commerce experts say, that suggests it's part of a scam called 'Brushing'. Vendors, often overseas, pay someone to use gift cards to buy merchandise, then ship it to a real person. Once it arrives, the phantom buyer, sometimes the vendor itself, writes a glowing review on Amazon or other E-Commerce sites.

Retail Security expert, Brian Kilcourse said, "The ultimate motivation is to get a good review for the product on to Amazon. And the more positive reviews you get, the more likely you-- you're going to get sales of that products."

But it could deliver problems for consumers, like Kelly and Mike, when they get what seems like innocent freebies. Because it means someone has your name and mailing address, possibly even your phone number. And depending how they got your info, they could have a lot more personal information, like your credit card number.

Amazon says it's found few fake reviews associated with these shipments, "but will ban all vendors and reviewers who abuse the system." In fact, Amazon sued more than 1,100 people accused of posting fake reviews. wkyc.com

Apple's Alleged App Store Monopoly Could Affect Other E-commerce Platforms

Roundup: Nike passes $1B in online sales for the quarter

Simon Launches New Online Retail Platform





Update: Eau Claire, WI: Twin Cities woman linked to 6 State/$360,000 Walmart theft spree gets 3 years Probation
One of three Twin Cities residents accused of operating an Organized Retail theft ring at Walmart stores in six states will spend three years on probation. The trio took nearly $47,000 in merchandise from the Eau Claire Walmart store on two occasions in fall 2017, police said. They are responsible for more than $360,000 in losses from several Walmart stores, police said. Tashanda J. Boclair, 32, pleaded guilty recently in Eau Claire County Court to a felony count of retail theft. Judge Sarah Harless fined Boclair $6,730 and ordered her to pay $39,843 in restitution along with her two co-defendants. twincities.com

Baton Rouge, LA: 3 arrested for stealing over $100K in iPhones from Best Buy on Bluebonnet
Three men are accused of breaking into a Best Buy in Baton Rouge and stealing almost 120 iPhones. Deputies say they responded to a burglary alarm at the Best Buy shortly after 11 p.m. on Mar. 25. The responding deputy reviewed the store's surveillance footage with a Best Buy employee, which showed the suspects, wearing dark colored hooded sweatshirts, prying open the store's side security door and breaking into the cell phone cabinet. The suspects then filled a trash can with the iPhones, according to arrest reports. Investigators learned similar burglaries had been reported at stores in Texas, Lake Charles, and Mobile and started to search motels and hotels in the Baton Rouge area. Deputies located a vehicle matching the description from the burglary at the Residence Inn Motel. wafb.com

Georgetown, KY: $25,000 of stolen merchandise recovered during Police raid
Georgetown police say a stolen property investigation resulted in a man's arrest and $25,000 in recovered merchandise. Police say officers worked with Cynthiana police using a mutual agreement to conduct a search warrant at the home of Steven Price. This comes after police had already recovered $4,630 in stolen property and five grams of methamphetamine. Officers say they found an additional $20,000 in stolen property and six additional grams of methamphetamine following a search of the Cynthiana home. wkyt.com

Laredo, TX: Police make final arrest in alleged $15K perfume heist at Mall Del Norte
Ray Anthony Garza, 20, was arrested on Saturday and charged with theft. Authorities first arrested Jorge Andres Bernal, 24, on Feb. 22, on the same charge. Police said that three thefts were reported at La Perfumeria at Mall Del Norte. Two men entered the kiosk after closing hours and removed perfumes and colognes. LPD said they stole 314 different fragrances valued at about $15,864.36. They allegedly confessed to stealing the perfumes and colognes and selling them out on the street. lmtonline.com

Dartmouth, MA: Police Searching for Interstate Shoplifting Suspects
Dartmouth Police are seeking to identify three suspects believed to be involved in multiple shoplifting incidents across state lines. Police provided surveillance photos of three individuals responsible for shoplifting approximately $2,500 worth of electronics from the Best Buy in Dartmouth on Saturday. According to police the individuals are also believed to have shoplifted from a Newington, New Hampshire Best Buy location the following day. wbsm.com

Miramar, FL: Thieves sought in connection with South Florida identity theft ring

Cahokia, IL: Police seeking suspect in $1,200 merchandise theft

View ORC Archives

Submit your ORC Association News

Visit ORC Resource Center




Shootings & Deaths

Philadelphia, PA: One killed, 2 in Critical condition following a shooting
inside a C-Store

The search is on for two gunmen behind a triple shooting in North Philadelphia that left one man dead and two others in critical condition. Officials say it's believed this was a targeted attack. It happened along the 2900 block of North Howard Street in North Philadelphia. Police Commissioner Richard Ross says the triple shooting took place inside a corner store, which has surveillance video. cbslocal.com

Las Vegas, NV: 2nd Suspect Arrested in Deadly Jewelry Store Shoot-out
Armed Jeweler called a Hero

Two robbers entered John Fish Jewelers, on Dec. 29, one left in a body bag because of a quick thinking hero. John Fish Jewelers waited to release this video until that second get robber was caught. On Monday they got word from police that he's been arrested. news3lv.com

Conway, SC: Man arrested in Tabor City, NC in connection with 2018 Food Lion murder case

Robberies, Incidents & Thefts

Kent, WA: Store Manger collapses confronting shoplifter, Customer and Police
save a life

A store manager credits one his customers and two Kent police officers with saving his life after he went into cardiac arrest following a confrontation earlier this month with a suspected shoplifter that was caught on camera. "It is the highest level of humanity," said Devinder Pal Singh, who is now recovering at home following surgery. Surveillance video from a 7-Eleven on Kent-Kangley Road shows a 22-year-old man, who Kent police called a "prolific" shoplifter, inside the store around 5:30 a.m. The clerk and suspected shoplifter tussle, knocking over display cases. The man is able to break free and leave the store. Singh, still on the phone, then collapsed and went into cardiac arrest. Surveillance video shows a woman who begins performing CPR on him. Surveillance video shows Officer Jeremiah Johnson rush into the 7-Eleven with an AED, followed by Officer Doug Westcott, who both take over CPR from the customer. kiro7.com

Kyle, TX: Suspect cuts hole in roof of Target,
arrested in 'Mission Impossible' style burglary

According to the Kyle Police Department on Tuesday, officers responded to the Target after an overnight video monitoring system reported that a male subject was actively burglarizing the store. When officers arrived, police said they found Dustin Ammons, 37, "making a poor attempt to hide behind a rack in the shoe department." He was then arrested without incident. kvue.com

Arnold, MO: 19-year-old Enterprise Rent-A-Car employee spiked co-worker's water with LSD
Officers questioned a 19-year-old male employee and he admitted putting LSD in the water bottles of two co-workers and a third employee's coffee cup. Police said the man told them he did it because his fellow employees had "negative energy." kjrh.com

Columbus, OH: Man charged with 56 felonies, 18 Gas Station, C-Store Armed Robberies in 8 months
Aaris D. Payne, 25, was indicted Tuesday by a Franklin County grand jury on 18 counts of aggravated robbery, 18 counts of robbery, 18 counts of kidnapping and two counts of safecracking. According to the Franklin County Prosecutor's Office, Payne is accused of robbing the gas stations between July 30 and March 17. dispatch.com

Athens, GA: Burglary suspect leaves his blood stains across Walgreens during break in

Reading, PA: Woman gets probation for theft, biting security officer at Boscov's

Broward County, FL: Spring Breakers Fight Off Armed Robbery Suspect Outside Gas Station

Rockwood, MI: Man steals a 4 foot Ball Python by shoving it down his pants

Alpha & Omega Jewelry in National City, CA reported a Armed Smash & Grab Robbery on 3/26, items valued at over $5,000

Daniel's in the Southland Mall, Hayward, CA reported a Grab & Run on 3/26, item valued at $2,449

Jared in the Oxford Valley Mall, Oxford, PA reported an Armed Robbery on 3/25, items valued at $165,000

Kay Jewelers in the Coral Ridge Mall, Coralville, IA reported a Grab & Run on 3/24, items valued at $4,499

Piercing Pagoda in the Markland Mall, Kokomo, IN reported a Burglary on 3/26, no loss reported

UK: London: Thieves tunnel into George Attenborough Jewelers fleeing with over $4M of merchandise


Jackson, MS: Man sentenced to 7 years in Federal prison for Dollar General robbery
Jalen Xavier Simmons, 19, pleaded guilty Dec. 17 to one count of robbery and one count of brandishing a firearm during the crime of violence, U.S. Attorney Mike Hurst said in a news release. He was sentenced Friday, Hurst said. wapt.com

Santa Monica, CA: Man Sentenced to 2 Years After Threatening to Blow up Jewelry Store in Attempted Robbery


Adult Store - Houston, TX - Armed Robbery
Best Buy - Baton Rouge, LA - Burglary
C-Store - Hickory, NC - Armed Robbery
C-Store - South Beloit, IL - Burglary
C-Store - Silsbee, TX - Armed Robbery
C-Store - Hanover, IN - Robbery
Check Cashing Store - Lincoln, NE - Armed Robbery
Dollar General - Aurora, IL - Robbery
Gas Station - Fort Smith, AR - Armed Robbery
Jewelry Store - Oxford, PA - Armed Robbery
Jewelry Store - Kokomo, IN - Burglary
Jewelry Store - National City, CA - Armed Robbery
Pharmacy - Chevy Chase, MD - Armed Robbery
Pharmacy - Aliquippa, PA - Robbery
Restaurant - Mobile, AL - Burglary
Restaurant - Spokane, WA - Armed Robbery
Target - Kyle, TX - Burglary
Walgreens - Athens, GA - Burglary
Walmart - Spartanburg, SC - Armed Robbery
• 7-Eleven - Richmond, VA - Robbery


Daily Totals:
14 robberies
6 burglaries
0 shootings
0 killed


Jonathan Stone named Market Loss Prevention Manager for Academy Sports + Outdoors
Steven Morand, CFI named Manager of Loss Prevention for Chico's
Malo Taumua promoted to Area Loss Prevention Manager for Ross Stores
Josh Crippen promoted to Senior Regional Asset Protection Manager for Whole Foods Market

Stephen Feldman promoted to Regional Loss Prevention and Security Manager for Fanatics

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


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The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

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You will assist in creating, implementing, maintaining and improving the security systems within our facilities around the world. We want to tap into your experience and expertise to protect and safeguard company assets, clients, employees and guests...

Director, Security Operations
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The Director, Security Operations will lead and build a high impact security operations team focused on protecting Netflix personnel, sites and assets worldwide. As part of the Safety and Security Services team, you will own the strategy, development and deployment of a comprehensive physical security operations program including enterprise physical security systems...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
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Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

Field Manager, Asset Protection (Northeast & Midwest)
New York, NY| Poughkeepsie, NY | Parsippany, NJ

Recruiting a Field Manager, Asset Protection to support our Northeast & Midwest HD Supply Construction & Industrial locations. This role will be based in the Greater New York area...


Asset Protection Officer
Chicago, IL

We're looking for dynamic individuals as an Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek should be able to multi-task, have outstanding communication skills, and exhibit a high level of compassion and understanding...

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Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,

Gus Downing

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