Web version / Mobile version

 4/1/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







3SI Security Systems

Quick Take 8

GLPS Drawing

Quick Take 9

ADT/Protection 1

Quick Take 10

The NRF LP Effort & Value

Quick Take 11

See Episode Release Schedule

View Event Recap & Pics Here



ISC West
April 9-12

2019 ALERT Mid-South ORCA Spring Training Conference
May 1

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events




In Case You Missed It

March's Moving Ups

35 New Senior LP's - 13 Appointments - 22 Promotions

3xLOGIC Announces New Training Manager, Brandon Harless
7-Eleven promoted Art Lazo to Vice President, Asset Protection
Appriss Safety Welcomes Brittany Adams as Partner Success Manager
ASIS International's Retail Asset Protection Council adds CONTROLTEK's Stefanie Hoover
Best Buy Canada promoted Dave Cheema to Senior Manager, LP Inventory Control & eCommerce Fraud Operations
Bi-Mart Corporation promoted Jared Farrally to Corporate Loss Prevention Manager
Blue Apron promoted Jason Jordan to Sr. Director, Environmental Health & Safety
Casey's General Stores named Chris Boling Vice President of Store Operations
CVS Health promoted Daniel LaBerge to Senior Manager, High Risk Product Strategies, Asset Analytics & Insights
Dollar General promoted Ken Peschier to Vice President, Asset Protection
Domino's named Kurt Maier Director of Environmental Health & Safety
DSW Inc. promoted Linda Campbell, CFI to Senior Manager - Field Asset Protection
Fresh Thyme Farmers Market promoted Debra Martin to Sr. Director of Asset Protection
Fresh Value Supermarkets named Randy Guarneri, CFE, CFI Vice President of Loss Prevention
Gatekeeper Systems named Tim Bartkowiak Business Development Manager
GNC promoted Nate Frazier to Senior Vice President of Operations
Goodwill Industries named Mike Keenan President & CEO of Greater East Bay
Lowe's promoted Ryan Arensberg to Divisional Director - Asset Protection, Operations & Safety
Lowe's promoted Kevin Kelso to Sr. Asset Protection, Operations & Safety Manager
Lowe's promoted Raymond Petro to Sr. Asset Protection, Operations & Safety Manager
Lyft named S. Earl Watson Vice President - Physical Security
Nike promoted Rob Thomson, CFI to Director, Loss Prevention (Asia Pacific|Latin America)
Oportun named Hector Erazo, LPC, CFI Senior Manager, Retail Security
OTG Management named Michael Pacewicz VP of Loss Prevention
Peninsula Pacific Entertainment LLC and del Lago Resort & Casino promoted Karla Hock to VP Risk Management
Rent the Runway promoted Dikaios Mihalitsis to Director of Asset Protection & Inventory Control
Rite Aid promoted Cathy Langley to Vice President, Asset Protection
Ross Stores, Inc. promoted Brian Aquilina to Vice President, Organizational Safety, Security and Investigations
Ross Stores, Inc. promoted Alex Alaniz to Regional Loss Prevention Director
Sherwin Williams promoted Nate Shinsky, CFI, CFE to Senior Director of Loss Prevention
Sherwin Williams promoted Derek Davis, CFI, CFE to Corporate Director of Loss Prevention
Surf Style Retail Management, Inc. named Michael Wolfson Director of Loss Prevention
Target promoted Melissa Hoffmeister to Asset Protection Director
ULTA Beauty promoted Brian Wedoff to Director - Loss Prevention
Walmart named Brian Murphy VP of Global Security and Aviation


Chris Rodriguez promoted to Vice President, Global Security Operations for MedMen
Chris was previously the Director of Loss Prevention for the marijuana retailer. Prior he was the Director of Loss prevention and Safety for Guitar Center for over two years. He's held a variety of loss prevention positions for various retailers including Goodwill Southern California as Director of Security and Loss Prevention, Corporate Loss Prevention Manager and Loss Prevention Investigator, Sears, Roebuck and Company as District LP Manager and Guitar Center as District Operations/LP Manager. Congratulations Chris!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


The Next ORC Money Makers - CBD Products Hitting the Market
Redefining & Impacting Merchandise Protection Standards - Immediately

As the cannabis industry broadens its offerings in virtually every aspect of retail merchandise, protection standards will be tested to the max. As this will inevitably become a popular organized retail crime category.

Suddenly, CBD is everywhere.
Retailers embrace non-psychoactive hemp products

The CBD gold rush has begun. CBD, the hemical found in hemp and marijuana plants, is showing up in shampoos, lattes, body oils, gummy bears and dog treats. It's being sold in coffee shops and farmer's markets, mom-and-pops and high-end department stores and most recently, drugstore chain CVS.

The CBD floodgates opened after President Donald Trump signed the Farm Bill into law in December. Among other things, the bill legalized the production of hemp, which contains high levels of cannabidiol, or CBD. CBD is non-psychoactive, meaning it won't get you high. (THC, or tetrahydrocannabinol, is the chemical in cannabis that does that.) Instead, CBD is marketed for everything from helping to relieve pain and inflammation to reducing stress and anxiety.

High-end department store chain Barneys New York sells a line of CBD skin-care products in seven Barneys locations, including its stores in New York, Chicago and Beverly Hills and on Barneys.com. msn.com

NJ Hardens Link Between Legal Weed And Clean Slates
Tens of thousands of New Jersians could benefit from expungement provisions included in the state's bill to legalize and regulate adult-use cannabis in what's become the latest example of how the national discussion around legalization has offered important inroads for advocates of clean slate reforms. Provisions in New Jersey's proposed legislation would allow for expedited expungement proceedings for convictions including distributing under five pounds of cannabis, possession and possession with intent to distribute.

Ongoing cases in which individuals are charged with these offenses would be dismissed, and employers and mortgage lenders would face monetary penalties if they discriminate based on these types of cannabis convictions. law360.com

Reported in the Daily Last Week:
Walgreens follows CVS' lead - selling CBD products in 1,500 stores
Walgreens will sell CBD creams, patches and sprays in nearly 1,500 stores in select states, the company told CNBC on Wednesday. The drugstore chain will sell the cannabis-based products in Oregon, Colorado, New Mexico, Kentucky, Tennessee, Vermont, South Carolina, Illinois and Indiana. Walgreens declined to specify which brands it would carry.

Rival drugstore chain CVS introduced CBD-containing topicals, including creams and salves, to stores in eight states earlier in March. As the non-psychoactive cannabis compound becomes one of the hottest ingredients in consumer products, retailers are carefully evaluating the market.

FaceFirst Named Among Top Companies to Work for in Los Angeles
FaceFirst has been named one of the top companies to work for in Los Angeles. The compensation, culture and career monitoring website Comparably.com ranked companies by region using data collected from 10 million employee ratings and thousands of salary records. Comparably organized regional winners based on survey data asking about a number of important cultural factors including: including work-life balance, compensation, professional development and leadership. facefirst.com

The Business of Your Face
For years, the most avid paying customers for facial recognition has been law enforcement agencies. More recently, though, a growing number of organizations, including Wal-Mart, are using the software to identify and learn more about the people who enter their physical premises.

This is certainly the case for customers of California-based FaceFirst, which sells facial recognition software to hundreds of retailers, including dollar stores and pharmacies. Peter Trepp, CEO of FaceFirst, says the bulk of his clients use the technology to screen for criminals coming into their stores but, increasingly, retailers are testing it for other purposes such as recognizing VIP customers or identifying employees.

Amazon, meanwhile, appears to be casting a wide net in its efforts to find a business models for face recognition. In addition to selling to police departments, the retail giant is reportedly working with hotels to help them expedite check-in procedures. fortune.com

Is criticism against face recognition justified?
Ethical considerations for deploying commercial face recognition

Estimated to be valued at close to $10bn by 2023, with a compound annual growth rate of 16.8%, the global face recognition market is rising. Major growth forces behind the market are the evolving surveillance market and government expenditures in the arena of biometric technologies; yet, the use of face recognition has much to contribute in other areas, such as helping businesses combat consumer fraud, meet dynamic regulatory compliance, and delivering profitable customer experiences.

Today, face recognition match rates continue to increase every year. Moreover, while a lack of controlled environment for images previously made face recognition near useless, current technology has dramatically improved accuracy and performance. Face recognition technology continues to advance using deep learning methods to maintain higher accuracy when accommodating for uncontrolled facial conditions.

These developments have helped transition facial recognition from mostly specialized technology into a commercialized innovation.

'The problem'

In the late Spring of 2018, you may have become aware of the aggressive media storm Amazon has come under for the sale of their face rec product, 'Rekognition', to law enforcement, allegedly for use in civilian surveillance. This news abruptly made the world appreciate that face rec isn't just a cool iPhone security feature, but a serious tool that can be leveraged in ways that advance a technologically enabled police state.

Despite its relatively long history, facial recognition is still an emergent technology, with its challenges now well-documented - in particular, misidentification of people with darker skin. The American Civil Liberties Union has cautioned that law enforcement agencies, in lieu of federal regulations, could deploy facial recognition for racial profiling. Many naysayers of the technology are seeing their concerns vindicated. biometricupdate.com

'Super recognizer' cops give facial recognition systems a run for their money
Officers with an extraordinary ability to recognize people's faces could improve the overall effectiveness of the facial recognition technology being trialed by police forces.

You might recognize your neighbors if you glimpsed them in an unfamiliar context, but you might not have the observational skills to identify a hooded figure in a blurry video as the same person who sat opposite you on the train last week. A small handful of people can, though, and this is what separates super-recognizers from the rest of us.

The drawback is the scarcity of people who qualify as super-recognizers. The ability to recognize an extraordinary number of faces is a cognitive quirk first identified by researchers at Harvard University and University College London in 2009, and one that's thought to affect only 2 percent of the population. There's nothing you can do to teach yourself this skill, according to Josh Davis, a reader in applied psychology at the University of Greenwich who studies super-recognizers. You're either born with it or you aren't. (There's even an online test you can take.)  cnet.com

OSHA advises all security officers wear body armor
On Thursday, March 28 2019, The US Department of Occupational Safety and Health Administration, the lead government agency in workplace safety, training, regulations and accident investigations reiterated something that they had mentioned last year after Private Officer International had worked with them regarding security officer injuries and deaths.

During several conversations in 2017 and 2018, we were able to provide substantial documentation and statistics as to the increases of assaults, gunshot wounds and deaths and OSHA issued an advisory in 2018 urging security agency owners to provide body armor for security personnel.

Although this was only a recommendation, they have recently issued a similar statement and added additional comments and recommendations to OSHA 3335 and to the OSHA Security Occupational Safety Guidelines. This federal agency is still a long way from mandating true protection, training and proper equipment for those protecting life and property, but at least they've begun taking notice. privateofficerbreakingnews.blogspot.com

New Jersey could raise gun fees by 1100% and security guards would take hit
Gun owners and sellers say proposed fee and tax hikes by Gov. Phil Murphy could stymie their ability to earn a living. Only people who demonstrate a justifiable need for a handgun can legally obtain one in New Jersey. Before their actual purchase of a handgun, prospective buyers currently face a tab of a bit over $50, including permits, identification and a background check, according to numbers provided by the Governor's Office. That grand total, under the Administration's latest proposal, would shoot up to just under $600.

Benny Cardona, a part-time security officer in Newark and Paterson, said people in his field, or interested in his field, would easily be turned off by the exorbitant upfront fees necessary to get their hands on a firearm and actually perform the job. "You're going to kill these guys," Cardona said about the proposed fees. "Some of these places are only paying them $15 an hour, $17 an hour."

And the need for additional security may not be too far ahead in the future, Cardona said. If New Jersey legalizes recreation marijuana, he said, "someone needs to protect those assets." nj1015.com

Senior LP & AP Jobs Market

Director of Security Operations for Neiman Marcus Group - Irving, Texas
Neiman Marcus Group (NMG) is looking for a dynamic, motivated, creative, disciplined, self-starter with excellent interpersonal skills to lead the core security operations team under the Chief Information Security Officer. The Director of Security Operations will be responsible for all routine operational components of Neiman Marcus Group's (NMG) Information Security Program. Major components of this program include oversight over the managed security service provided by a third party SOC provider and the development and maintenance of an incident response program and a crisis management program.

Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. neimanmarcus.com

Director of Corporate Global Security for BOSE - Framingham, MA
The Director of Corporate Global Security (CGS) plans, directs and coordinates activities relating to the protection, safeguarding and security of company and client assets, employees, invitees and others; advises, makes recommendations, assists in the formulation of goals and objectives; designs, implements and monitors security policies, procedures and programs/systems; complies with government and legal regulations.

Bose Corporation designs, develops and sells audio equipment. In 2017, Bose received revenue of US$3.8 billion and employed more than 8,000 people. Bose is best known for its home audio systems and speakers, noise cancelling headphones, professional audio systems and automobile sound systems. myworkdayjobs.com

Director of Corp Security Investigations & Compliance for Avis Budget Group - Parsippany, NJ
Responsible for the identification, development, implementation and management of the organization's operational security strategies and programs including acting as a primary contributor to the company's global anti-corruption compliance program. This position is operations driven while being responsible for providing direction and leadership to the security program and the company's anti-fraud program for the Americas, reporting to the VP of Corp. Security.

Avis Budget Group, Inc. is the American parent company of Avis Car Rental, Budget Car Rental, Budget Truck Rental, Payless Car Rental, Apex Car Rentals, Maggiore Group[5] and Zipcar. avisbudgetgroup.com

Director of Loss Prevention for BMC - Raleigh, NC
The Director of Loss Prevention will be responsible for all aspects of the company's loss prevention and security programs. The position will report to the Vice President of Internal Audit and work closely with field operations management and the corporate Legal and Risk Management groups. Given the nature of this role, there will be a high degree of travel required to perform risk assessments and develop programs for the company's field locations.

BMC - Building Materials and Construction Solutions - is one of the nation's leading providers of diversified building products and services to professional builders and contractors in the residential housing market. linkedin.com

CVS reposts Sr. Director, Retail Supply Chain & AP Analytics job - Woonsocket, RI

These 'March Madness' Souvenirs Are Hot. A Little Too Hot.

The NCAA scrambles to stop players from purloining commemorative rugs from the locker room

What's black and blue and walked all over? The hottest souvenir at the NCAA men's basketball tournament. Rugs with the March Madness logo on them, laid out in every team locker room of the sprawling nationwide tournament, have become the most coveted item of the postseason. The roughly three-by-five-foot carpets aren't for sale - which makes them even more desirable.

The rugs are officially supposed to stay put. But among tournament participants, there is a fair amount of confusion about the rules. A thirst for unique keepsakes, along with self-consciousness about pocketing free stuff, has prompted players and staff to sneak around with their tournament booty like pilfering patrons at a luxury hotel. wsj.com

NRF: February retail sales increased 2.7 percent over 2018
Retail sales were down 0.7 percent in February seasonally adjusted from January but up 2.7 percent unadjusted year-over-year as delays and revisions related to the government shutdown continued to make comparisons difficult, the National Retail Federation said today. The numbers exclude automobile dealers, gasoline stations and restaurants. nrf.com

New York is expected to become the 2nd state to ban single-use plastic bags
New York is slated to become the second state in the US to ban single-use plastic bags. The ban, which would go into place next March, is expected to be passed as part of the state's 2020 budget deal, which Gov. Andrew Cuomo and state legislative leaders said they had agreed to on Sunday.

Californians were the first to implement a statewide ban on plastic bags. Hawaii has local laws in place that prohibit plastic bags throughout the state. cnn.com

   Could Zero-Waste Stores Be the Future of Retail?

Walgreens won't quit cigarettes
Walgreens is testing tobacco-free stores in Illinois and Florida as part of a 12- to 18-month pilot program. The Food and Drug Administration has previously targeted Walgreens for selling tobacco products to minors, leading lawmakers to urge the chain to stop selling tobacco products altogether. While the pharmacy chain does not plan to stop selling cigarettes entirely, Walgreens Boots Alliance CEO Stefano Pessina told The Wall Street Journal that employees are now encouraged to direct cigarette purchasers toward cessation products. linkedin.com

No Fooling On These Retail Facts:
10 Surprising Truths About Starbucks, McDonald's And Walmart

Neiman Marcus sells submarines. Is that for real, or is it for April Fools? In the spirit of April Fools' Day, Forbes compiled 10 unusual retailer facts that are, indeed, true. Click the link below to read more.

1. Barneys runs a Hollywood head shop
2. Trader Joe is German
3. CVS fills seven prescriptions for every American annually
4. McDonald's is banned in 10 countries
5. Neiman Marcus trades sales for sails
6. There are enough Starbucks Rewards members to populate Florida
7. Crate & Barrel is as old as Walmart
8. Amazon's first sale was in computer science
9. Macy's had first dibs on happy hour
10. Target outlaws Girl Scouts   forbes.com

Charlotte Russe sells off its brands as all stores shutter

Luxury fashion house Roberto Cavalli prepares for North American liquidation

Ascena Is Exploring the Sale of Its Dressbarn Retail Chain

Microsoft Bans April Fools' Day, Cat Videos

Auntie Anne's Adds Hot Yoga Studios to All Locations ... April Fools!

Last week's #1 article --

'She Lied to My Face': Inside the Hectic Last Days of Gymboree's Retail Bankruptcy

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




Connect & Collaborate Conference
Wednesday, April 10th, 2019
Draper, Utah

Please join eBay's Global Asset Protection team for Connect & Collaborate 2019, our biennial opportunity to host some of the nation's leaders in combatting organized retail crime at the eBay facility in Draper, Utah, just fifteen minutes south of Salt Lake City. The event provides retailers, law enforcement, and eBay an opportunity to "Connect and Collaborate" on challenges, strategies, tools, and solutions related to organized retail crime.

More details to follow, including an agenda and suggestions for travel accommodation. Please feel free to send the invitation to any Law Enforcement or Retail Investigator that would be interested in attending!

Please send your RSVP by April 1st, with number and names of attendees, to: proact@ebay.com




WEBINAR: How RC Willey Converted Sushi to Sales:
A Tale of Measuring ROI

Available On-Demand Now!

Are your stores' promotional marketing events driving conversions? Tracking return on investment for marketing strategies can be challenging for retailers without actionable data. In this webinar, you'll see how furniture retailer, RC Willey, integrated network camera analytics with their POS system to reveal a deeper analysis of store productivity.

You'll hear from Rod Mosher, Director of Loss Prevention and Safety at RC Willey, who implemented Axis network surveillance technologies to track conversions during a free sushi night promotion.

Through their analysis, they were able to determine that the promotion brought in 30% more foot traffic and resulted in a 10% increase in sales. Data like that is hard to ignore - with reliable business intelligence, it's easier than ever to optimize retail stores with faster decision-making and a wealth of analytics data.





A Month After 2 Million Customer Cards Sold Online,
Buca di Beppo Parent Admits Breach

On Feb. 21, 2019, KrebsOnSecurity contacted
Italian restaurant chain Buca di Beppo after discovering strong evidence that two million credit and debit card numbers belonging to the company's customers were being sold in the cybercrime underground. Today, Buca's parent firm announced it had remediated a 10-month breach of its payment systems at dozens of restaurants, including some locations of its other brands such as Earl of Sandwich and Planet Hollywood.

In a statement posted to its Web site today, Orlando, Fla. based hospitality firm Earl Enterprises said a data breach involving malware installed on its point-of-sale systems allowed cyber thieves to steal card details from customers between May 23, 2018 and March 18, 2019. The company's statement directs concerned customers to an online tool that allows one to look up breached locations by city and state.

According to an analysis of that page, it appears the breach impacts virtually all 67 Buca di Beppo locations in the United States; a handful out of the total 31 Earl of Sandwich locations; and Planet Hollywood locations in Las Vegas, New York City and Orlando. Also impacted were Tequila Taqueria in Las Vegas; Chicken Guy! in Disney Springs, Fla.; and Mixology in Los Angeles. krebsonsecurity.com

Read Earl Enterprises' full statement on the data breach

Enterprise Data Encryption Hits All-time High
45% of organizations have a comprehensive encryption policy in place

While crime novels and mainstream news stories tend to focus on the dangers of hackers, a new survey reports that IT executives fear sensitive data threats from employee errors (54% report this as their primary concern) more than fear external hackers (30%) and malicious insiders (21%) combined.

Organizations are responding to this worry by implementing enterprise encryption policies, with 45% of companies reporting that they have a comprehensive encryption policy in place. And the biggest challenge these companies face in implementing their encryption policy? Discovery, or just knowing what data exists that needs to be protected, is listed as the main challenge for 69% of those responding. darkreading.com

Huawei Security Shortcomings Cited by British Intelligence
Britain's intelligence establishment has concluded that Chinese networking giant Huawei's "software engineering and cybersecurity processes" continue to be beset by unresolved "defects." In addition, engineering and risk management improvements that the U.K. government has demanded of Huawei, which it has promised to make, have yet to be put in place. govinfosecurity.com

Airport biometrics trials expand on three continents
Trials of new biometric systems are launching and continuing at several airports around the world, as airports and airlines seek to increase automation to speed up identification processes. biometricupdate.com

VP of Information Technology for Victra - Raleigh, NC
The Vice President of Information Technology position is
responsible for serving as a senior leader for the entire IT function at Victra. Reporting to the Chief Administrative Officer, you will set and execute Victra's IT strategy alongside key business units to achieve success across the organization. This position will oversee retail technology (design, implementation and support), infrastructure, security, strategy, software development and point-of-sale administration. Your role will be to support the retail stores' technology needs as well as the needs of those that support the retail stores in other functional areas such as HR, Finance, Store Operations, Marketing, Legal, Asset Protection and more.

Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way. recruiting.adp.com

3.1M customer records stolen in hack of Toyota

Webinar: 3 Success Stories Using Security Robots



Staying Left of Boom!

Chris Nelson, Vice President, Loss Prevention, Gap Inc./Old Navy
Rich Giaquinto, Senior Director, Gap Inc.


"Left of Boom" is a military term referring to the timeline before an explosion. When the explosion happens (the boom), then the timeline shifts to "right of boom". Left of boom is where you want to be.

Chris Nelson and Rich Giaquinto explain how the concept applies to the retail environment - whether it's active shooters, natural disasters, or other events that disrupt the business. Learn how Gap Inc. maintains business continuity and organizational resilience by applying a "Left of Boom" approach.

Episode Sponsored By:

Quick Take 12 with Mike Lamb, VP of AP, Kroger

Mike Lamb, Vice President, Asset Protection & Safety, the Kroger Company

with MCs Joe LaRocca
and Amber Bradley


Mike Lamb talks about the opportunities and challenges he faced back in 2017 when he took over Kroger's massive AP operation, consisting of over 20 different brands. As an executive who's managed loss prevention at the highest level in a number of different store formats throughout his career, Mike talks about the complexity of managing shrink and waste in a grocery store environment.





Can Amazon's new Project Zero stem the rise of online counterfeit sales?
Amazon's Project Zero is the company's second attempt to remove counterfeit listings from the Amazon marketplace and comes shortly after the company issued its first-ever warning about counterfeits in its earning report in February. But what does Project Zero really means for brands affected by the growing issue of online counterfeits?

While Project Zero will undoubtedly have utility for businesses trying to protect their brand value and sales on Amazon, counterfeiting is a systemic problem across ecommerce and is almost never confined to one marketplace. For example, in 2018 Amazon only accounted for 1.6% of all intellectual property infringements of our sportswear clients; the majority were found on other marketplaces and social media.

Though Amazon's Project Zero empowers brands to automatically take down counterfeit listings, that may not be sufficient given the speed at which counterfeiters can produce and advertise fakes online. Unless the system offers such actionable data as the counterfeiter's geo-location, seller trends and patterns, or repeat infringers' information to help improve companies' IP strategy it will quickly start to feel like an endless game of whack-a-mole.

As businesses continue to face increased pressure to tackle the growing issue of online counterfeits, Amazon Project Zero will be a useful tool to complement companies' brand protection strategy. However, counterfeiters are a resourceful and agile group able to respond to new challenges relatively quickly. In our experience, when policing methods improve, counterfeiters migrate their sales and marketing operations to other platforms. That makes it critical for businesses to leverage data-driven brand intelligence platforms to gain full visibility of their brand presence across all channels and online locations.

Ultimately, maintaining brand value involves much more than controlling one platform, it requires the involvement of various stakeholders, including distributors and online sellers, the control of images and content, and, obviously, the removal of counterfeits. Whilst Amazon Project Zero brings businesses one step closer to protecting their online assets, it only scratches the surface of the complex online brand protection crisis. digitalcommerce360.com

Is your e-commerce site being used to test stolen card data?
An unspecified weakness in some versions of the Magento e-commerce platform is reportedly being misused by carding criminals to surreptitiously test the validity of stolen, leaked or skimmed credit and debit cards.

That's according to news site ZDNet, which said it had seen an advisory from Magento which, frustratingly, doesn't appear to have been made public yet - or mentioned in Magento's sizeable list of security fixes released on 26 March. If you're running Magento, I suggest you head over to the patch list and update anyway, as there are some fairly serious bugs in there.

A problem for criminals purchasing stolen credit card details from dark web dumping grounds is that they don't know which ones are old or deactivated and which are still open to fraud. Chances are, most won't work but anything that helps them quickly sift the gold from the mud without drawing attention to themselves is incredibly useful.

The technique they've hit upon is by submitting large numbers of zero dollar ($0) transactions through Magento sites integrated with PayPal's Payflow Pro card payment system. PayPal can be integrated into eCommerce sites in several ways, one of which - Payflow Pro - offers the advantage that the customer is never distracted by having to leave the merchant's website.

Vulnerable versions are 2.1.x and 2.2.x, including both cloud and self-hosted. It's not clear whether version 2.3 is affected but, writes ZDNet...

...the Magento team has not seen any evidence of abuse against these types of sites, as of yet.

Is there any way to detect whether a site has been affected? Until the issue is more clearly explained, it's impossible to say with certainty - although it's possible that large numbers of unusual transactions might generate unexpected PHP error messages that would show up in Magento logs. sophos.com

Dick's Sporting Goods Sees Success with Ecommerce Software Insourcing

Square challenges Shopify with e-commerce tools for small businesses


Santa Barbara County, CA: Serial Burglar Captured After Hitting Antique Shops in Multiple Counties
The Santa Barbara County Sheriff's Office has arrested a suspected serial burglar believed to target antique shops. Authorities say they identified Richard Martin Loots, 46, of Oceano as the suspect in a burglary at the Vintage Antique Mall in Santa Maria on March 23. Sheriff's officials say further investigation revealed that Loots had been stealing items from antique shops throughout San Luis Obispo and Santa Barbara counties. Loots was reportedly located in Santa Maria on Wednesday, March 27, and arrested on suspicion of burglary, possession of a controlled substance, possession of drug paraphernalia, being a felon in possession of tear gas, and probation violations. Authorities say they found Loots to be in possession of several suspected stolen items, including collectible coins, jewelry, decorative boxes, and other antiques. ksby.com

Bronx, NY: NYPD employee busted for switching price tags at Target
An NYPD civilian employee has been charged with trying to get a five-finger discount at a Target store in the Bronx. NYPD radio repair mechanic Dong Son, 39, was charged with petty larceny and possession of stolen property after security at the Hutchinson River Parkway store found him switching price tags on a handful of items so he'd be charged less by the cashier, officials said Saturday. It wasn't immediately disclosed what goods he was trying to get on the cheap. nydailynews.com

Memphis, TN: Suspects steal garbage bags full of cigarettes from convenience store
Memphis Police responded to a theft Friday morning at the Circle K on Winchester Road. Upon arrival, officers reviewed the business video which showed two suspects go behind the counter with large garbage bags and loading the bags with multiple boxes of cigarettes from the display. The suspects fled the scene on foot, carrying the bags of cigarettes. wmcactionnews5.com

Niagara Falls, NY: UPS worker accused of stealing $550 phone from delivery package

View ORC Archives

Submit your ORC Association News

Visit ORC Resource Center




Shootings & Deaths

Durham, NC: Macy's Loss Prevention Officer Stabbed, in Critical Condition after Confrontation with Accused Mall Shoplifters
Durham police are searching for two women in connection with a stabbing that took place at The Streets at Southpoint on Sunday afternoon. Durham police said a loss prevention officer was stabbed during a confrontation with two women who had been accused of shoplifting at Macy's about 4:30 p.m. The loss prevention officer was taken to an area hospital for treatment of serious injuries.

Authorities say the incident began as the loss prevention agent stopped two suspects, both women, who were caught shoplifting. The security officer who confronted them outside the store and was then subsequently attacked and stabbed in the lower chest. Both women fled from the parking lot in a white sedan and now police are checking surveillance video for further descriptions of the suspects and their getaway vehicle. As of late Sunday, the security agent is in the hospital in critical condition. wral.com privateofficernews.org

Las Vegas, NV: Bullets fly in deadly Las Vegas jewelry store shootout
One suspect killed, another flees after holding owner at gunpoint

Video shows a violent shootout inside a Las Vegas jewelry store as robbers held the owner at gunpoint. The video from inside that store recently released shows robbers storming in. Jeweler John Fish was forced into the store's safe by a gunman. "He had me face down in the vault with a gun to my head," Fish said. Fish's brother Steven and a customer were handcuffed by one of the robbers and held at gunpoint. Steven's wife is seen peeking around the corner and running to get help from Pedro Torres. Torres, a concealed-carry gun owner, enters and peeks around the corner. "I made a choice in two seconds," Torres said. "He saw me and he starts to shoot. And boom, boom, boom. Many at the same time." Torres ducks just as a bullet grazes his head. Smoke is seen filling the jewelry store. More than two dozen bullet fly. One of the shooters is hit, but still holds hostages while he fires. The customer and the store owners are not shot, but the jeweler Torres is struck three times. One robber runs and another robber slowly dies on top of his victims. abc7.com

Las Vegas, NV: Clerk arrested after fatally shooting beer shoplifter
Las Vegas Metropolitan Police said shots were fired during a reported theft in the downtown area Friday morning. Suse Antunez-Garcia, 26, was arrested Friday in connection with the shooting. She's been charged with murder with a deadly weapon. A man stole two cases of beer and the woman stole one case. As the duo tried to get into their vehicle, a male store clerk followed them out. The store clerk grabbed the man by his shirt and the two briefly fought, Spencer said. Once the male suspect was able to breakaway, he tried to get into the vehicle. Police said Antunez-Garcia, also a store clerk, came out and fired two shots at the vehicle. The suspect was hit in the leg and lower back, according to Spencer. He was taken to University Medical Center about 15 minutes later, where he was pronounced deceased. fox5vegas.com

Los Angeles, CA: Rapper Nipsey Hussle dead after a shooting outside his clothing store
Rapper Nipsey Hussle died Sunday after a shooting in Los Angeles near a clothing store he owned, according to a high-ranking law enforcement official with the Los Angeles Police Department. Two other people were injured in the shooting around 3:20 p.m., according to the department. The shooting occurred in the area of Slauson Avenue and Crenshaw Boulevard. In a tweet, the department said it has no information about the suspect. The rapper's last message on Twitter read: "Having strong enemies is a blessing." cnn.com

Asheboro, NC: Man sought after shooting c-store customer

Pembroke Pines, FL: Suspect shoots man in gas station parking lot after robbing him

Robberies, Incidents & Thefts

Massapequa, NY: Man chases grocery store security guard with hunting knife after parking dispute
A knife-wielding man allegedly chased a security guard through a grocery store parking lot on Sunday morning after a dispute in the lot, police said. John Harvey, 38, argued with another driver at the Massapequa Shop Rite around 10 a.m., officials said. A security guard came over and intervened. Harvey ran back to his car and allegedly came back with a large hunting knife, police said. He's accused of chasing the guard through the parking lot. The guard dropped his backpack while running away and Harvey allegedly picked it up, went back to his car, but stayed in the parking lot where he was arrested. pix11.com

Spokane Valley, WA: Two store employees stop armed robbery by brandishing their own knives
Store manager David Cannon had a ready response when a 22-year-old man wearing a hoodie walked into Country Homes Power in Spokane Valley and brandished a knife on Thursday. But it wasn't the response the would-be robber was expecting. "He said, 'Give me all your money,' " Cannon said. Instead, Cannon pulled out his own knife, a Kershaw knife used for cutting cardboard. And one of Cannon's coworkers, behind the desk, pulled one out, too. It led to the arrest of 22-year-old Jonathan L. Epperson. spokesman.com

South Windsor, CT: Shoplifting incident leads to capture of Maine robbery suspect
A man wanted for a robbery in Maine was caught shoplifting in South Windsor, according to police. Police said it was a decision to try and steal $60 worth of clothing that led police to 59-year-old Ronald Tilley of Hampden, ME. Once on the scene, police said they learned that the suspect was wanted for a robbery charge in Bangor, ME. wfsb.com

Northampton, MA: Officers arrest man in $1,200+ jewelry theft after spotting distinctive shoes

San Carlos, CA: Suspects sought in weekend Peninsula camera shop theft; Laptops taken from lobby after thieves fail to kick in door

Dundee, FL: Man faked robbery, called 911 to avoid going to work at Hardee's



Boost Mobile - Ventura, CA - Robbery
C-Store - Rutland, VT - Robbery
C-Store - Wilmington, NC - Robbery
C-Store - Scranton, PA - Armed Robbery
C-Store - Burlington, IA - Armed Robbery
C-Store - Asheboro, NC - Armed Robbery/Shooting
Cigarette Store - Paducah, KY - Armed Robbery
Country Homes Power - Spokane Valley, WA - Armed Robbery
Dollar General - Mt. Juliet, TN - Armed Robbery
Dollar General - Rutherford County, TN - Armed Robbery
Dollar Tree - Spartanburg, SC - Armed Robbery
Fleet Farm - Fargo, ND - Robbery
Gas Station - Las Vegas, NV - Robbery/Shooting-Suspect Killed
Gas Station - Pembroke Pines, FL - Armed Robbery/Shooting
Gas Station - Anderson, CA - Robbery
Gas Station - Winston-Salem, NC - Robbery
Gun Store - Asheboro, NC - Burglary
Grocery Store - Winter Garden, FL - Armed Robbery
Jewelry Store - Las Vegas, NV - Armed Robbery/Shooting-Suspect Killed
Liquor Store - Glen Burnie, MD - Armed Robbery
Medical Marijuana Store - Tulsa, OK - Burglary
Supermarket - Manteo, NC - Armed Robbery


Daily Totals:
20 robberies
2 burglaries
4 shootings
2 killed



Ruben Quinonez named Sr. Investigator for Uber
Nelson Badillo, CFI named Area Loss Prevention Manager for Ross Stores
Chris Frederick named Loss Prevention Specialist for Amazon
James Ferrens named Regional Physical Security Manager for Chemical Bank
Nevin Zunic promoted to Market Profit Protection Manager for Bed Bath & Beyond
Jason Conaway promoted to Sr. Leader of Investigations and ORC for Rite Aid

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Vice President, Security
Los Angeles, CA

Reporting to the President & General Manager Fox Studios, the Fox VP of Security will lead and be responsible for overall security of the Studio Lot precinct and West Coast facilities, including the personal protection of Fox employees, contractors, tenants, clients, and guests...

Director, Corporate Security
Atlanta, GA

Provide effective professional leadership for WestRock's global physical security function. Establish and implement effective security management and risk mitigation programs addressed to the protection of people, assets and trade secrets...

Regional Investigator
Westlake Village, CA

This Regional Investigator will support Guitar Center's largest region of stores while influencing and partnering with field leadership across districts and working closely with seasoned AP leaders. Under new leadership, the role of Regional Investigator will have the opportunity to contribute to redefining the department enterprise wide while building their own LP/AP skills...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
Northern California

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

Field Manager, Asset Protection (Northeast & Midwest)
New York, NY| Poughkeepsie, NY | Parsippany, NJ

Recruiting a Field Manager, Asset Protection to support our Northeast & Midwest HD Supply Construction & Industrial locations. This role will be based in the Greater New York area...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here


View Featured Jobs




Today's Daily Job Postings from all around the net - Appearing today only


To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 


Dick's Sporting Goods Northeast

Rent-A-Center's AP
Field Support Team

Verizon LP Team
at NRF Protect

NRF Protect Conference
Fusion Center

Got a picture of your team on your cell phone?

Send it to us!


Learning is not just about never stopping. It's about using it to do something you would've never done before.

Just a Thought,

Gus Downing

We want to post your tips or advice... Click here



Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily