Web version / Mobile version


LP, AP & IT Security's #1 News Source








Check out the Daily's Exclusive Reports

Q2/Mid-Year 2019 Senior LP/AP Jobs Report

Q2/Mid-Year 2019 Retail Fatalities Report

Q2/Mid-Year 2019 Robbery Report

Q2/Mid-Year 2019 Internet Jobs Report

Q2/Mid-Year 2019 ORC Report

See more reports


Axis Communications




Hanwha Techwin America

Protos + InstaKey





Brian Lair promoted to Vice President of Asset Protection for Brookshire Brothers
Brian has been with Brookshire Brothers for nearly two decades. Prior to being promoted earlier this year to Vice President of Asset Protection, he served as Director of Asset Protection with the company for over 18 years. Congratulations, Brian!


Jesse Berry promoted to Director, Safety and Security for Walmart
Jesse has been with Walmart for nearly 11 years. Prior to his promotion to Director, Safety & Security, he served as Senior Manager II - Safety & Security for the company. Before that, he held the position of Senior Manager, Safety Project Management for nearly two years. Jesse also served in various other roles for Walmart, including Training Coordinator (nearly a year), Asset Protection Manager (four years) and Project Manager II (over a year). He earned his Bachelor of Science in Business Administration & Management from Missouri State University. Congratulations, Jesse!


Krystal Buchanan promoted to Global Investigations & Safety Loss Prevention Manager for TJX Companies
Krystal has been with TJX Companies for more than seven years. Prior to her promotion to Global Investigations & Safety Loss Prevention Manager, she served as District Loss Manager for nearly two and a half years. Before that, Krystal held two other positions with TJX Companies, including ORC National Task Force Investigator and Senior Investigations Manager - National Task Force. She also spent four years with Gap Inc. as an ORC Specialist. Congratulations, Krystal!


Sidney Scarborough, CFI promoted to Senior Area Loss Prevention Manager for Ross Stores
Prior to his promotion to Senior Area Loss Prevention Manager for Ross Stores, Sidney spent over two years as Area Loss Prevention Manager. Before that, he spent year eight years with Ulta Beauty in various LP roles, including District Loss Prevention Manager, Area Loss Prevention Manager and Lead Area Loss Prevention Manager. He has also held other retail management positions at Gap Inc./Old Navy, Anchor Blue Retail Group and Aeropostale. Congratulations, Sidney!

Jami Lacoste, CPI promoted to Senior Area Loss Prevention Manager for Ross Stores
Jami has been with Ross Stores for nearly 8 years. Prior to her promotion to Senior Area Loss Prevention Manager, she served as Area Loss Prevention Manager for three years. She also previously served as a Store Manager for nearly four years and Area Loss Prevention Manager IT for nearly a year. She earned her Bachelor of Science in Kinesiology and Exercise Science from University of Nevada-Las Vegas. Congratulations, Jami!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


LPRC IMPACT Conference: Is Research Really Working?

By Amber Bradley, Owner & Brand Strategist, Calibration Group, LLC

The vibrant University of Florida campus is definitely a different environment for an industry conference but it's fitting for the Loss Prevention Research Council (LPRC) IMPACT conference. The annual IMPACT conference kicked-off Monday, September 30 with the traditional welcome reception of cocktails and hors d'oeuvres. The highlight of the evening was the unveiling and subsequent tours of LPRC's new Innovation lab. This lab was explained as a new opportunity for retailers and solution providers to test multiple different ideas without the increased expenses or long-term wait.

The 2019 theme of IMPACT is "Trust" and the keynote speaker was
Angela Nino, CFI, founder of Empathtic Workplace. Nino discussed the science of empathy and its role in establishing trust with both peers and employees. She also spoke about treating people with dignity, especially during the interviewing/interrogation process and ultimate separation from the company.

Dr. Read Hayes addressed the crowd of more than 400 loss prevention professionals and solution providers discussing the theme of why trust is so important to retail consumers. The agenda continued with Jordan Burchell, innovation manager of LPRC, discussing the newest capabilities of research with Randy Dunn, Director of Sales from Sensormatic Solutions and Lincoln LeFebvre, Senior Manager, Field Asset Protection of The Home Depot.

Read the full recap and see more pictures here.


Securing America's Malls & Shopping Centers

Editor's Note: Following the recent incident at the Woodfield Mall in Illinois, where a man was charged with terrorism after driving his SUV through a suburban Chicago shopping mall, the D&D Daily is conducting follow-up research on 'The Current State of Security at America's Malls and Shopping Centers'.

In the coming days, we'll be publishing various articles on the topic, along with resources available to retailers and shopping centers across the country.
If you would like to get involved and share what your team, company, or organization is doing to help protect or respond to security incidents in malls or shopping centers, especially terrorist incidents, please contact Mike Crissman LPQ, Managing Editor here.

In today's Daily, we're highlighting the efforts of the International Council of Shopping Centers (ICSC), the global trade association of the shopping center industry. Founded in 1957, ICSC features more than 70,000 members in over 100 countries, representing shopping center owners, developers, managers, investors, retailers, brokers, academics, and public officials.

ICSC works closely with mall owners and their security teams to allow for information to be shared across all parties. Additionally, all parties work with both local and federal law enforcement to keep open lines of communication about potential threats and to ensure the safety of shoppers.

ICSC: Retail Real Estate Security Training Resources
For decades, ICSC has led a task force of retail real estate security experts that convenes twice annually to discuss current concerns, share best practices and evaluate new technologies. ICSC is also affiliated with the Department of Homeland Security's Infrastructure Protection Group. As a result of our work with both of these organizations, we are able to share the following resources with our members.

The resources on this page are intended to help retailers, landlords and property owners prepare for active shooter scenarios as well as other security issues that may affect their customers and businesses.

Read more on the topics below here:

● DHS Active Shooter Training
● Shopping Center Security Training Program
● Active Shooter Retail Training Video
  ● Should Tragedy Strike
● Organized Retail Crime Prevention
● Managing the "Me First" Generation: Teens in Shopping Centers

ICSC Webinar: Consumer Safety in Shopping Centers
Thursday, October 10, 2019 | 2:00-3:00 pm ET

The safety and security of consumers and shopping center visitors is a priority for the retail real estate industry. Because of this, ICSC leads a task force of retail real estate security professionals and works with the Department of Homeland Security to stay abreast of best practices. Join our upcoming webinar to hear the results from our latest consumer survey and steps you can take if you don't have a dedicated security professional at you site.

● Malachy Kavanagh, Executive Vice President, Global and Corporate Development, ICSC
● David Levenberg, Owner, Center Security Services, Inc.

This webinar is free for ICSC members and non-members, but advance registration is required. Registration will close the day before the webinar at 4pm ET. Register Here

Watch our 2016 LPNN interview with Malachy Kavanagh on how ICSC works with retailers to address mall security
In this LPNN interview filmed at our "Live in NYC at the NRF Big Show" event in January 2016,
Malachy Kavanagh, Executive Vice President, Global & Corporate Development for ICSC, chats with Joe LaRocca about the organization's long history of working with retailers and specifically loss prevention professionals to address issues such as terrorism and active shooter threats.

Bloomingdale Loss Prevention Agents Stole $260K in goods
Two Bloomingdale's security guards are facing felony charges Wednesday after, police said, they used their position to steal more than a quarter-million dollars in merchandise from the
Roosevelt Field mall store in East Garden City. Nassau County police are still searching for an accomplice. Police said Teron Butcher, 29, and Kenneth John, 30, both of Springfield Gardens, Queens, were arrested at Bloomingdale's at 12:20 p.m. Tuesday. Butcher and John are each charged with three counts of third-degree burglary and one count of second-degree grand larceny. Additionally, Butcher is charged with third-degree grand larceny, while John also is charged with third-degree criminal possession of stolen property. Both face arraignment Wednesday in First District Court in Hempstead. It was not immediately clear if Butcher or John were represented by counsel.

Third Squad detectives said that
while employed as a loss prevention agent at Bloomingdale's, Butcher "manipulated cameras" to allow John, who also was employed as an anti-theft agent, to "remain in the store after hours undetected." After altering those cameras on Sept. 22, police said, John and the accomplice "removed assorted merchandise" from the store. Police did not detail the merchandise taken and said only that an investigation determined Butcher and John were also responsible for additional larcenies that occurred on "multiple dates." The dates of the other alleged offenses were not provided by police. Police said the value of the stolen merchandise was in excess of $260,000. newsday.com

In Case You Missed It - CBS Sacramento Goes In-Depth on ORC in California

Maureen Carlo to Receive 2019 SIA Progress Award
The Security Industry Association (SIA) has named Maureen Carlo, director of strategic alliances - North America at BCDVideo, as the 2019 recipient of the SIA Progress Award, an honor presented by SIA's Women in Security Forum celebrating individuals who pave the way to success for women in the security industry. SIA will present the award to Carlo during SIA Honors Night on Wednesday, Nov. 20, in New York City.

Carlo - an industry veteran whose 15-year tenure includes roles with BCDVideo, Videotec Security, NeuEon, Venture Communications & Security and Wells Communication - has developed an international reputation as a strategic leader in electronic security and integrated systems based on her contributions to the security community and her advancement of SIA's mission. She serves as the committee co-chair of the SIA Women in Security Forum, a group open to all SIA members that offers programs, professional development opportunities and networking and career growth events with the goal of supporting the growth of women in the security industry. She helps guide SIA's efforts in engaging security professionals to promote, recruit and cultivate the leadership of women for a more inclusive and diversified industry.

SIA's Progress Award recognizes SIA members who have shown excellence in their advancement of opportunities and success for women in the security industry. Each year's recipient is determined based on their contributions to fostering women in the industry, promotion of women's professional growth through mentorship and/or sponsorship, recognitions and awards for related activities and demonstration of the highest levels of professionalism and integrity in the security industry. securitymagazine.com

Shareholders Sue Overstock, Former CEO and CFO Over Alleged Securities Fraud
A federal lawsuit accuses Utah-based Overstock.com, its controversial ex-CEO Patrick Byrne and another departing executive of securities fraud tied to Byrne's recent sale of over $102 million in company stock.

The class-action suit accuses Byrne, the online discount retail company he led until August and the firm's former Chief Financial Officer Gregory Iverson of making false, misleading and "bizarre" statements and concealing information in a way that artificially inflated Overstock's share prices prior to a series of sales that culminated in mid-September. sltrib.com

Nike CEO Linked to Doping Scandal
According to emails contained in a decision by the American Arbitration Association in a case between U.S. Anti-Doping Agency and the Nike-backed running coach Alberto Salazar, CEO Mark Parker and other top Nike officials were briefed on several occasions between 2009 and 2011 regarding medical experiments being conducted to determine the effects of performance-enhancing drugs and how much of the substances could be used by athletes without being detected.

After the decision came down, USADA announced on Monday that it had barred Salazar from track and field for four years for violating antidoping rules. The USADA report shows how Parker, an avid runner who was known to obsess over small details as a shoe designer but was not known to be a micromanager as the chief executive, took a keen interest in some of the experiments involving a group of elite runners at the Nike Oregon Project. nytimes.com

Half of the apparel sold at the holidays is returned
Returns a 'ticking time bomb' for the New Year
In a report emailed to Retail Dive, business-to-business marketplace B-Stock revealed that 11% to 13% of holiday purchases are returned, that 20% of all returns take place at the holidays and that it costs twice as much to process an online return as it does to sell it, though it should be noted that B-Stock is a solutions provider for returned inventory.

A lot of those returns are clothes, with "
women's trendy apparel" topping B-Stock's list of most returned merchandise from Q4 sales. The category during Black Friday last year saw the biggest increase in orders year over year, a whopping 450%. In fact, half of Americans said they expected to return clothing they bought or received over the holidays, according to a survey from 3-D body scan platform BodyBlock AI.

Return problems are getting worse because more and more business is moving online, where consumers cannot try on clothing to evaluate fit prior to purchase....this makes for a[n] error-prone relationship with respect to apparel fit."

Indeed, retail analyst Natalie Berg, founder at NBK Retail, thought more retailers would make progress this year, and calls
the problem of returns "a ticking time bomb" for the New Year.

The expectation of returns retaildive.com (registration required)

These 28 retailers could go bankrupt in the next year

Here's a map of the Forever 21 stores that could close by the end of the year

Accenture: 'Responsible retail' trend will influence holiday shopping

Helzberg Diamonds Offers Free In-Store Marriage Ceremonies


Senior LP Job Postings Removed from Website:

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please
If it wasn't for them The Daily wouldn't be here every day for you.









Cybersecurity Programs Shown to Have Tangible Value in M&A Assessments
The Cybersecurity Assessments in Mergers and Acquisitions report, which surveyed 250 U.S.-based professionals with mergers and acquisitions (M&A) expertise, was created to discover how cybersecurity programs and breach history factor into the dollars and cents valuation of companies during a potential purchase. 96% of respondents indicated that cybersecurity readiness factors into the calculation when they are assessing the overall monetary value of a potential acquisition target.

Survey respondents unanimously agreed that cybersecurity audits are not only commonplace but are actually standard practice during M&A transaction preparation. The research also found that the results of such due diligence can have a tangible effect on the outcome of a deal, both in terms of overall value and even whether a deal is completed or not.

Among the major findings:

77% of M&A experts have recommended one acquisition target over another based on the strength of a cybersecurity program

57% of survey respondents said an acquiring company they work with has been surprised to learn of an unreported data breach during the audit process; Nearly half (49%) indicated that they had witnessed a merger or acquisition agreement fall through as a result

52% of respondents indicated that the share value of publicly-traded clients has been negatively affected as a result of an acquired company's post-acquisition data breach  securitymagazine.com

Incident Pruning, Cutting a Path to More Effective Investigations
"Incident pruning" may not be a term you're familiar with, but it is an important process that helps keep investigations from becoming unwieldy and unproductive because of too much data or too many possibilities to pursue. Incident pruning involves removing "dead end" investigation paths during an incident that have been deemed benign, irrelevant or out of scope. The practice goes hand in hand with visualization, a capability that helps us see which threads to pull that will lead us to what is happening or has occurred. Incident pruning enhances visualization, allowing us to have a clear view of these threads - a view that isn't blocked by unnecessary information.

There are two variations of incident pruning: incident deadheading and incident thinning. Deadheading involves stopping an investigation path and deleting data that isn't viable or returns negative findings. Thinning involves removing less relevant data from that particular investigation's visualization, but keeping it. Should the data become pertinent at a later time to another investigation, it can then be shared globally.

Incident pruning is an important, foundational activity, but it sometimes gets overlooked. As you search for ways to enhance your security processes, here are five things you should know about incident pruning and how to apply it to improve investigations, threat hunting and incident response.

1. Whether to remove data or track and archive it.
2. When to engage in pruning.
3. Managing the pruning process.
4. The role of automation in pruning.
5. The stages of an investigation that benefit from pruning.

Read more here: securityweek.com

RH-ISAC Joins Far-Reaching Initiative to Promote the Awareness of Online Safety and Privacy for National Cybersecurity Awareness Month
The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) has announced its commitment to National Cybersecurity Awareness Month (NCSAM), held annually in October, by signing up as a Champion and joining a growing global effort to promote the awareness of online safety and privacy. NCSAM is a collaborative effort among businesses, government agencies, colleges and universities, associations, nonprofit organizations and individuals committed to this year's NCSAM theme of 'Own IT. Secure IT. Protect IT.' which encourages everyone to #BeCyberSmart through cybersecurity best practices. rhisac.org

New York files lawsuit over Dunkin' breach response
The New York attorney general alleged in a new lawsuit that the Dunkin' Brands breach response following attacks in 2015 wasn't just insufficient, but that the company "failed to take any action" to protect customers. techtarget.com

Cisco Webex & Zoom Bug Lets Attackers Spy on Conference Calls

Mariposa Botnet Author, Darkcode Crime Forum Admin Arrested in Germany

Self-Proclaimed 'Father of Identity Theft' Convicted on 13 Federal Counts

UPS wins first broad FAA approval for drone delivery


'These are serious times': Shoplifting up 77% in Winnipeg
Thieves are becoming 'more organized'

Shoplifting is so rampant in Winnipeg's stores that national retailers pause before opening stores downtown and police data shows a startling rise over the past year. Winnipeg saw a 77 per cent increase last year in the theft of store merchandise under $5,000, according to police data.
"Every retailer deals with theft in one degree or another," John Graham from the Retail Council of Canada (RCC) said.

Across the country, Canadian retailers lose more than $7.8 billion a year to shoplifters, according to the RCC. It's happening in grocery stores, clothing stores and drug stores. No store is immune. Many Canadian companies say their downtown Winnipeg store is one of their top stores for shoplifting across the country, according to data provided by the RCC.

It has gone beyond just a crime of opportunity, Graham said. Thieves have become more organized and now often go in with a particular list of items they are looking for. Many stores have multiple security guards, some even hire special police constables. However, now even more than ever, retailers are investing hundreds of thousands of dollars, if not millions, in being proactive instead of reactive. globalnews.ca

Liquor store theft rate 'high as its ever been': Manitoba Liquor and Lotteries

"We are shocked to see brazen acts of theft occurring so openly all over the city," the corporation says

Manitoba Liquor and Lotteries says despite its efforts to keep illegal activity in check, the rate of thefts and robberies at liquor stores in Winnipeg is "as high as it's ever been." The Crown corporation implemented new initiatives in March of this year to help curb theft from its liquor stores, but said in a release Sunday that people are brazenly stealing in spite of these changes.

Earlier this week, five teenage girls were arrested after Winnipeg police say they attempted to steal bottles of liquor from a liquor mart.

Curbing shoplifting at liquor stores

In 2017, there were approximately 658 thefts in Manitoba Liquor Marts reported to Winnipeg police. In 2018, the number jumped to 2,602 - a spike of nearly 300 per cent. By May, Manitoba Liquor & Lotteries said theft and robbery incidents had dropped 23 per cent. It also said there was a 55 per cent drop in bottle theft, and a 20 per cent increase in the number of arrests following the new measures.

The corporation's security push included putting loss-prevention officers in stores during peak times, checking customers' ID at the front door of Liquor Marts, using bottle locks and lockable shelf cases and requiring customers to ask staff for high-value bottles. cbc.ca

'We have baseball bats': Winnipeg grocer not taking chances with shoplifters
Store owner says show of force has stopped thefts

A local grocer isn't taking any chances with what he calls a 'ridiculous' upward trend when it comes to shoplifting. Food Fare's Munther Zeid told 680 CJOB he's not prepared to lose product the way Liquor Marts have over the past year, so his staff take a proactive approach to tackling crime.

"It's no secret. We approach them armed. We have baseball bats, and all we want is our product back," he said."When they see a sign of force, they're actually handing over the product with no issues."

Zeid said meat and cheese have become high-target items at his stores, with between 25-30 shoplifters being caught in a week - at a single location. globalnews.ca

AGLC, Edmonton mayor speak about spike in liquor store robberies across Alberta

MGEU wants more action after brazen and chaotic liquor store theft

OPP Opens Cyber Operations Center in Orillia, Ont.
Ontario Provincial Police (OPP), our state police equivalent, on Sept. 30 opened a state-of-the-art facility dedicated to cyber operations at its headquarters in Orillia, Ont.

The centre houses a diverse mix of uniform, special constables and civilian members who possess highly-technical skill sets required to assist with search warrants, collect evidence or provide sophisticated digital analysis for investigators. Lodged in various locations within OPP General Headquarters in Orillia since 2018, this modern workspace will support the continued sharing of knowledge, expertise and equipment in a facility custom modified to meet the organization's needs. The OPP Cyber Operations Centre is now home to the Cyber Operations Section, which includes the Cybercrime Investigations Team, the Digital Forensics Unit and Forensic Video Analysis Unit.

"The ... centre will allow the OPP to host all of its cybercrime investigative and forensic digital evidence resources under one roof. Equipped with advanced technology, the facility will support more than 50 staff who will apply their expertise to support criminal investigations, performing tasks that will provide crucial evidence for both investigators and prosecutors."

In addition to cyberbullying, child sexual exploitation, human trafficking, hacking, identity theft, online fraud and ransomware, most criminal investigations rely on the recovery and analysis of some type of digital evidence - whether device-based or Internet-based. muskoka411.com

Police warning Nova Scotians to protect themselves from cyber crime

Cineplex reports fraudulent activity as Scene cardholders lose thousands of points

Canadian cannabis firms burn through cash amid 'unmitigated retail disaster'

Security-clearance backlogs bedevilled RCMP as employee allegedly leaked secrets

Toronto business owner loses $14K to technical glitch at mobile payment company

Forever 21 Announces Closure of All 44 Canadian Stores

Chatters Hair Salon Chain Launches Aggressive Expansion

Canadian retail growth continues to stumble

Dollarama Re-Opens After Fire Engulfs Busy Montreal Shopping Centre

Surrey, BC: One man killed in a targeted gas station shooting
One person is dead after being gunned down inside a Mercedes parked at a Surrey gas station on Saturday evening. The victim was inside a vehicle parked at a Mobil gas station at 188th and Fraser Highway, when an assailant fired several shots into the vehicle around 6 p.m. on Saturday.

"Saturday's shooting happened in broad daylight, at a gas station with shops nearby. I am thankful that innocent bystanders were not hurt in this latest shooting," Surrey Mayor Doug McCallum said. vancouversun.com

Montreal, QC: Store clerk violently robbed, slashed with knife & burned by molotov cocktail
According to SPVM spokesperson Jean-Pierre Brabant, a man entered the store with the intention of robbing the depanneur clerk and then threw a firebomb on the ground, likely due to the clerk's unwillingness to cooperate. In addition to the firebomb, the man was also armed with a sharp object, which he managed to cut the clerk with on his hand after throwing the firebomb. The robber managed to get away with cash from the register and then apparently fled on foot. mtlblog.com

Winnipeg, MB: 5 teenage girls arrested after liquor store theft

Vancouver, BC: Canadian Tire security footage released in murder trial

Vancouver, BC: Man shot multiple times outside of restaurant

Chinook, AB: Thieves snatch dozens of iPhones from Apple Store

Police reveal how thieves are quickly spending thousands off stolen credit cards

Brandon, MB: Police investigate bread truck theft

St. John's, NL: Hundreds in expensive dog treats stolen from pet store


Robberies & Burglaries

C-Store - High River, AB - Robbery
C-Store - Montreal, QC - Armed Robbery/Assault
Mall - Sherwood Park, AB - Armed Robbery

View Canadian Connections Archives



'Inside the LPRC IMPACT Conference' 2018
An Eight-Episode Series Presented by Sensormatic

Assessing The Real-World Impact of LP Efforts
The LPRC Delivers Evidence-Based Solutions and Actionable Results

A Solution Provider's & Manufacturer's View

The Value - Expectations - Benefits
Two Long-Term Members Discuss LPRC's Role & Benefit For Solution Providers

Hedgie Bartol, Retail Business Development Manager, Axis Communications
Krista Monnin, Retail Innovation & Business Planning Team Leader,
Procter & Gamble & LPRC Board Member

In our 3rd episode, we speak with one industry-leading solution provider and one industry-leading manufacturer, who have both been heavily involved with the LPRC and overall industry development.

Krista Monnin, Retail Innovation & Business Planning Team Leader at Procter & Gamble & LPRC Board Member, talks about the parallels between her role with P&G and some of the LPRC's own objectives from a standpoint of covering anything on the shelf from theft to out-of-stocks.

Hedgie Bartol, Retail Business Development Manager at Axis Communications, shares how the LPRC provides a safe environment where retailers and solution providers can come together and brainstorm, collaborate, and test and vet new solutions.

Learn why the LPRC's evidence-based approach takes solution providers from a "sales environment" to a "proving ground" based on facts and data.

Exclusive Sponsor:

See more of our 2nd LPRC series here. Watch our 1st series here.
Take the time to learn. As this is the LP/AP academic "Think Tank".




Amazon Launches New Program To Prevent eCommerce Fraud
In its ongoing efforts to prevent fraud on its site, on Tuesday (Oct. 1) Amazon announced a new program to help sellers make sure their products won't be copied or counterfeited, according to reports.

Dubbed the Intellectual Property Accelerator, it helps small- and medium-sized businesses (SMBs) connect with law firms that deal with intellectual property (IP) and trademarks. Participating sellers will get discounts from the firms, and when they file for trademarks, they will be able to use Amazon's fraud prevention tools.

Amazon's VP of Customer trust and Partner Support Dharmesh Mehta said that around 99.99 percent of what shows up on the site is not counterfeit, but Amazon wants to raise that number even higher.

"On one end, I can look at that and say the vast majority of what customers are encountering are genuine, authentic selections," Mehta said. "On the flip side, we're not going to be happy until it's 100 percent and there's zero counterfeit."

Mehta said Amazon has an active initiative called Project Zero to assist with that very goal. The program includes tools that continuously scan the site and get rid of what are deemed to be counterfeit items. It also allows sellers to get rid of bogus items themselves, as well as to parse out serial numbers to ensure authenticity.

Mehta said the system works well; for every item removed by a seller, Amazon removes 400 more. pymnts.com

Millennials Report Losing $71M To eCommerce Fraud In Two Years
Twice as Likely to Be Victimized by Online Shopping Scammers

A new report by the Federal Trade Commission (FTC) has revealed that millennials are 25 percent more likely to report losing money to fraud than consumers ages 40 and over.

The FTC's latest Consumer Protection Data Spotlight shows that millennials (ages 20-39) are twice as likely to report losing money to online shopping fraud than their older counterparts. Online shopping fraud reports include complaints about items that are never delivered or are not as they were advertised.

The top five frauds to which millennials report losing money are online shopping frauds, business imposters, government imposters, fake check scams and romance scams.

Millennials have reported losing nearly $450 million to fraud in just the past two years. Of that, online shopping accounted for $71 million in reported losses.

Craigslist and eBay are among the most profitable platforms for fraudsters, attracting people with authentic-looking ads for concert tickets, used cars and more, the article said. The average loss was $600. pymnts.com

Apparel industry group urges USTR to list Amazon sites as 'notorious' markets for counterfeits




Jefferson County, CO: Ringleader of metro area ID and theft ring sentenced to 24 years in prison
On Monday, a Jefferson County jury in August found Michael Mancuso guilty of 43 counts, including violation of the Colorado Organized Crime Control Act for engaging in a pattern of racketeering. Seven co-defendants were indicted and convicted in the case. Prosecutors described Mancuso as a ringleader of the criminal enterprise. The ring illegal obtained financial and personal information of victims, including names, addresses, credit card numbers, security codes and expiration dates. Using bitcoins purchased at ATM machines, the group would then go on the dark web and purchase Chase VISA card information belonging to victims in the metro area. They then purchased goods and services with the Visa card information, and sell the items to pawn shops and second-hand stores for cash. denverpost.com

Brooklyn, NY: NYPD busts 3 Armed thieves caught red-handed while raiding cellphone store; over $30,000 of merchandise recovered
Three masked thieves held seven people hostage during a raid at a Brooklyn cellphone seller's warehouse, but were promptly rounded up when one of the captives escaped and called police, officials said Tuesday. The crew of crooks had already packed up about $30,000 worth of cellphones and other electronics at the Enjoy Technology on 37th St. near Third Ave. in Sunset Park about 8:30 p.m. Monday when police interrupted the pillage and plunder after getting the frantic call from one of the panicked hostages. nydailynews.com

Boulder, CO: Credit card thief goes on $23,000 shopping spree at 3 Apple Stores in 90 minutes
Police in Boulder are asking the public for help identifying a man accused of stealing a King Soopers shopper's credit cards and then going on a shopping spree at area Apple Stores. The victim was at shopping at a Boulder King Soopers, when they left their cart and wallet unattended for a short period, police said. The victim returned to their cart but didn't immediately notice the theft until they began receiving purchase notifications on their phone. After swiping the cards, the thief was able to make purchases totaling more than $23,000 at three different Apple Stores in 90 minutes, police said. On Tuesday, Apple loss prevention was able to provide police still images of the man suspected of stealing the cards. thedenverchannel.com

Wheaton, MD: Police Release Surveillance Video From Target /Beauty Supply store theft/ assault on Good Samaritans

Palm Desert, CA: Four arrested for shoplifting, leading deputies on I-10 pursuit


View ORC Archives Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center


Shootings & Deaths

Fayetteville, NC: Driver hit 2 men in intentionally outside c-store, killing 1
A man was killed and another was injured when a driver intentionally struck them with a vehicle in the back at a convenience store in Fayetteville. The two men were hit at Quick Stop Discount Tobacco after a verbal argument broke out about cigarettes or drugs, police said. Police were searching for the vehicle but hadn't released a description of it. wral.com

Rapid City, SD: South Dakota Supreme Court considers 90 year sentence in C-Store murder
The 90-year sentence for a Rapid City man who pleaded guilty to killing a convenience store clerk when he was 17 comes before the South Dakota Supreme Court Tuesday morning. Carlos Quevedo is now 20 years old and pleaded guilty to second degree murder in the stabbing death of Kasie Lord at the Loaf and Jug on Mount Rushmore Road back in January of 2017. Quevedo's attorney, Paul Eisenbraun, argued Tuesday that the sentence amounts to a life sentence, making it unconstitutional for a crime committed by a juvenile. He says that sentence does not give Quevedo meaningful opportunity for release. Assistant attorney general Ann Meyer argued that Judge Heidi Linngren considered all the necessary factors in handing down the sentence. She also says that since Quevedo is eligible for parole when he's 62, the sentence does not exceed life expectancy and therefore isn't cruel and unusual punishment. The justices will rule at a later date. kotatv.com

Nashville, TN: Georgia murder suspect caught at Nashville thrift store

Robberies, Incidents & Thefts

Bellingham, WA: Man steals H&M sweatshirt at Bellis Fair Mall, then points gun at employee
Bellingham Police had to fire bean bags while making an arrest Saturday evening of a man suspected of robbing the H&M clothing store at Bellis Fair Mall at gunpoint. Brian Andy Pantoja, 19, was booked into Whatcom County Jail Saturday, Sept. 28, on suspicion of obstructing a police officer, first-degree robbery, felony harassment and third-degree theft. Jail records show he is being held in lieu of $100,000. bellinghamherald.com

University of Iowa: Opinion: Shoplifting doesn't just hurt local businesses; Stealing from downtown retail is not worth the damage it can do to a student's opportunities and the local economy

Watertown, NY: Man tucked CO2 pistol into waistband, walked out of Walmart

Macon, GA: Update: Bibb County Sheriff's release video of Best Buy burglary

Salt Lake City, UT: Utah Transit Authority employee stole $300K from fare boxes

UK: Gainsborough, England: Thief barges past shop assistant at Stanley Hunt Jewellers to steal over $20,000 of Cartier and Rolex watches

UK: Ruislip, England: Armed gang 'behaving like animals' try to smash their way into Aldi store

Credit Card

Cumberland County, PA: Police seek to ID woman accused of going on shopping spree with stolen credit card at Capital City Mall
Lower Allen Township Police are seeking help in identifying a woman accused of using a stolen credit card to make purchases at several stores at the Capital City Mall on Sept. 22. The woman's shopping spree lasted from noon to 4 p.m., police say. She allegedly bought more than $1,340 worth of merchandise with the victim's credit card, and allegedly attempted to make another $2,000 worth of purchases at Dick's Sporting Goods, but the card was declined, police say. The victim believes her credit card was stolen the night before at a restaurant in Bethlehem, police say. fox43.com

Miami Gardens, FL: Hard Rock Stadium vendor arrested after trying to charge a fan $724 for two beers
Instead of running the fan's credit card through the Hard Rock Stadium-provided device, vendor Nathaniel Collier ran it through his personal card reader and tried to charge $724. But the transaction showed up with his name on it, and that didn't end well for him. thecomeback.com

Gig Harbor, WA: Credit Card 'Shaving' cost one retailer $7,000


Two men sentenced to 9 years for Memphis firearms theft
Two Illinois men have been sentenced to a total of 109 months in federal prison for transporting and possession of stolen firearms. U.S. Attorney D. Michael Dunavant announced the sentence today. On September 30, 2018, Memphis Police responded to a theft at the United Parcel Services facility. Three hundred and twenty-two (322) Ruger .380 caliber pistols and forty-four (44) Ruger .22 caliber pistols were stolen from a shipment of firearms. Roland Jackson, 25, and Taveyon Turnbo, 19, both from Chicago, removed the firearms from a tractor-trailer and loaded them onto a U-Haul van and drove back to Illinois. localmemphis.com



AT&T - Palm Desert, CA -Robbery
C-Store - Normangee, TX - Robbery
C-Store - Greenwood County, SC - Armed Robbery
C-Store - Beaufort County, SC - Armed Robbery
Cellphone - Prince William County, VA - Armed Robbery
Clothing - Bellingham, WA - Armed Robbery
Dollar General - Fort Myers, FL - Burglary
Dollar General - Campbell County, VA - Armed Robbery
Dollar store - Elkhart, IN - Armed Robbery
Guns - DeKalb Junction, NY - Burglary
Jewelry - Houston, TX - Robbery
Jewelry - Westminster, CO - Robbery
Liquor - Pittsburg, CA - Burglary
Pharmacy - Camdenton, MO - Robbery
Restaurant - Houston, TX - Armed Robbery
Storage - Gilchrist County, FL - Burglary
T-Mobile - Hanover Park, IL - Burglary
7-Eleven - Bear, DE - Armed Robbery



Daily Totals:
13 robberies
5 burglaries
0 shooting
0 killed




Yazmine Ramos named Regional Loss Prevention Manager for Rainbow Apparel Co

Ruby Secrist promoted to Technical Program Manager for Amazon

Jessica Bello promoted to Project Manager for Nordstrom

Arkadiusz Mosakowski named District Loss Prevention Manager for Burlington Stores

Robert May promoted to Market Asset Protection Manager for Walmart

Aaron Dobson named Area Manager for Amazon Logistics

Monica Serna named Area Loss Prevention Manager for Ulta Beauty

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Organized Retail Crime Manager
Houston, TX
Oversee organized retail crime (ORC) interactions within a defined region, execute against ORC initiatives and respond to cases involving executive protection, critical incidents, threat analysis, and threat assessments. Identify, exploit and lead investigations related to ORC and other assigned investigations...

Manager of Loss Prevention & Security
Wawa, PA
The Manager of Loss Prevention and Security serves as the subject matter expert in the area of Loss Prevention and Physical Security for the Company with focus on developing and driving solutions that will create an optimum associate and customer experience in a safe and secure environment...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here



View Featured Jobs   |   Post Your Job




It's all in the prep! What an understatement. Preparation is the footer to all successful programs, trips, interviews, rollouts, virtually everything. Quite frankly, it's also the lack thereof that leads to most failures. One cannot over prepare for anything you do, but the key is, once prepped, having the faith in yourself to pull it off. There's an imaginary line you cross when you get close to the time you have to perform where you've got to put down the prep and relax right before the game starts so to speak and just rely on your memory and instincts to kick into gear. It's almost like you need time to let your brain take a break right before the gun sounds so you can allow your focus to take hold and your instincts to take over. Prep-Focus-Perform, what a rhythm!

Just a Thought,

Gus Downing

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily