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 10/23/18 LP, AP & IT Security's #1 News Source d-ddaily.net







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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time


REI Co-Op's Asset Protection Leadership Team

Front row, left to right: Mike Bartion, Andy Panfil, Julissa Lopez, Ken Hanks, Cole Palen

Back row, left to right: Seth Hughes, John Valencia, Stephani Enriquez, Jonn Trinka, Will Rutty, Erika Wolf, Dustin Jackman

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Smile! The Secretive Business of Facial-Recognition Software in Retail Stores

Most Top Retailers Are Either Testing or Thinking About Facial Recognition
NYC councilman's bill would require companies to publicly disclose its usage

Facial-recognition software, which has been in development since the 1960s and has been gaining popularity with police for more than a decade, has taken off with retailers and event spaces during the last couple of years, consultants say. It's marketed to them as an unparalleled tool for cutting down on shoplifting, and sold to the public as a security tool - helping identify would-be terrorists at sports games, for instance, or protecting consumers against identity theft by making sure that they are who they say they are. It's also almost completely unregulated.

"The technology is in some environments where I'm sure millions of people, in a year, or even in a month, are subjected to it," said Donna Lieberman, executive director of the New York Civil Liberties Union. "Nobody has any idea that it's happening, or what data is being collected, or how it's being stored, or for how long, or who has access to it."

On Wednesday, New York City Councilman Ritchie Torres, who represents the Bronx, introduced a bill aimed at changing this. It would require businesses to start telling the public if they're using facial recognition, how long they're storing it, and who they're sharing it with. Torres said he was inspired to put the bill out after he learned about Madison Square Garden's use of facial recognition in the spring.

Adrian Weidmann, a retail consultant based in Minneapolis, said most stores, from bodegas to shopping malls, already have most of the technology in place to start tracking customers: not just the scores of security cameras in an average big-box store, but also the cameras inside digital signs and kiosks, which show whether shoppers are paying attention to ads. "It's the same camera lens," Weidmann said. All it takes to upgrade is a piece of software. The software often comes with a database of criminals or known shoplifters, which comes from combining the shoplifter registries of participating stores, said Clare Garvie, who studies the technology and its privacy implications at Georgetown Law. It's unclear exactly what it takes to be put in these databases, let alone how to get your name removed.

Peter Trepp, CEO of the facial-recognition software company FaceFirst, told BuzzFeed in August that retail now accounted for nearly half of his company's business. "If you think about the top 40 or top 80 companies you know, almost all of them are thinking about facial recognition, or they've all at least looked into it," he said.

The retailers and venues themselves are almost universally secretive about what they're doing. The American Civil Liberties Union, of which Lieberman's organization is a regional branch, polled the country's 20 largest retailers earlier this year - substituting Disney for Amazon, since Amazon doesn't have many physical stores - about whether they routinely photograph customers. Only one, the supermarket conglomerate that owns Food Lion and Giant, said it did not.

Walmart has admitted that it tested the technology in 2015 but decided it wasn't profitable enough.

also told BuzzFeed that it had tested it but wouldn't say where or when.

And in 2016, Saks Fifth Avenue told The Guardian that it was using the technology in its Canadian stores.

Torres's bill, if it gains any traction, is likely to come up against a serious lobbying effort by the tech industry. Several states, including Alaska, Connecticut, Montana, New Hampshire, and Washington, have considered similar privacy laws within the last couple of years, but none but Washington have followed through. (Illinois and Texas also have long-standing privacy laws in place.) nymag.com

New Disaster Response Alliance builds on the expertise of two associations
Growing & Qualifying the Disaster Response Second Responders Network

For the past two years, the International Code Council (ICC) and National Council of Structural Engineers Associations (NCSEA) have been working to create a tool to help speed up that process.

Launched earlier this month, the Disaster Response Alliance is a database of vetted building safety professionals who are prepared to assist after emergencies. Although NCSEA had maintained its own database of structural engineers for more than a decade, it had recently been looking for ways to expand.

"ICC, from the building-official side of things, has been successful for a very long time. It's just logical when you put our group together with their group, we can exponentially grow the number of people qualified as second responders."

"In to the alliance, ICC maintained a similar database of building-code professionals, the Disaster Response Network. And with the rise of devastating hurricanes in the United States in the past two years, ICC saw the value in joining forces. associationsnow.com

An ill wind blows: Hurricanes and supply chains don't mix
Natural disasters are a huge headache for man-made systems - in addition to disrupting services like water and power on a residential level, they can also bring supply chains to a screeching halt. From flash flooding to outright facility damage, hurricane-proofing your supply chain is a challenge, but one well worth tackling.

Don't Let Water "Torpedo" Logistics - While you can't predict when and where a hurricane will completely shut down 3PL availability and reach, you can commit to frequent monitoring and communication throughout the storm. Telltale signs - school closures, states of emergency, power outages, and so on - are readily available online, even in the worst of the storm. Monitor the situation around both your logistics departure points and their slated arrival destinations.

Consider Preemptive Communication - Bear in mind that your end consumers, distributors, and retailers are also going to be struggling with disruptions. Sending out a pre-hurricane email blast with a "plan of attack" helps soothe nerves and promotes good customer relationships in the process.

Double-Check Facility Insurance & Maintenance - Much like homeowners who find out they needed flood insurance after their home has been already been impacted, the best time to review your warehouse facility coverage is well before hurricane season. multibriefs.com

Poll Shows Americans Fear Natural Disasters More than Terrorism,
Global Pandemics or Cyber-Attacks Combined

For the third year in a row the potential of a natural disaster, such as a hurricane, tornado, flood or wildfire, is the type of threat that causes most concern among Americans.

Individual's concern about natural disasters (33 percent) continues to exceed worry about terrorist attacks (15 percent), cyber-attacks (eight percent), environmental disasters (five percent), or disease outbreaks (13 percent). securitymagazine.com

Deloitte Study: Holiday Shoppers Planning to Make Retailers' Spirits Bright
Shoppers may be writing longer "nice" lists for gifts and gatherings this holiday season, according to Deloitte's 33rd annual "Holiday Survey" of consumer spending intentions and trends. Among the report's highlights:

FREE MATTERS MOST - Despite the race among some retailers to offer same-day delivery, shoppers are willing to wait a little while to avoid paying shipping fees. The survey found that 88 percent of respondents said that free shipping mattered more than getting their packages quickly. And 66 percent said they were willing to wait 3 to 7 days so long as the delivery was free.

Nearly 7 out of 10 shoppers will pay more for items that leave a lighter footprint on the environment, but that desire is highest among the young. Among the teens and young 20-somethings that make up Generation Z, 87 percent say they're willing to pay a higher price for sustainable merchandise as compared to 59 percent of Baby Boomers.

PRIVACY VS. PRICE - Among those surveyed, 42 percent said their personal information had been breached at some point, and 77 percent said they were concerned about retailers that have suffered data breaches. Yet, among those worried customers, 46 percent said they would shop with the affected company again if it took steps to address their fears. And 61 percent of respondents said they would like a promotion or deal in exchange for sharing their personal data. prnewswire.com usatoday.com

Retail Forecast: 2019 looks good, but economists see bumps further down the road
Retailers will enjoy brisk economic tail winds in 2019. A strong labor market should continue to inspire liberal spending, while a robust business climate fuels higher corporate profits. At the same time, economists are starting to see early signs of an inevitable correction.

"The coming 12 months should be a good year for retailers," said Scott Hoyt, Senior Director of Consumer Economics for Moody's Analytics (economy.com). "Core retail sales (which exclude the volatile auto and gasoline segments) are expected to grow a healthy 4.7 percent in 2019." Happy shoppers are driving the favorable retailing environment.

Despite the generally sunny outlook, the GNP forecast represents a modest deceleration from the 3.0% growth anticipated when numbers are finally tallied for 2018. And the 2019 retail sales growth estimate is also a deceleration from the 5.0% surge of the previous year. chainstoreage.com

Recall hits millions of pounds of food from Harris Teeter, 7-Eleven, Kroger & more
Millions of pounds of ready-to-eat salads and premade food items including entrees, burritos, wraps and pizzas at several big name retailers such as Harris Teeter, Kroger, Whole Foods, 7-Eleven, Trader Joe's and Walmart have been recalled due to the potential risk of listeria and salmonella contamination.

The recalls stem from those issued by a dozen food manufacturers including Bakkavor Foods, Envolve Foods and Ruiz Food Products. The food makers notified the U.S. Department of Agriculture about products they shipped that could include ingredients such as corn, diced onions and other vegetables possibly tainted with bacteria - all provided from a single company, McCain Foods, the USDA says. usatoday.com

Things are bad at Sears. They're worse at Kmart
Sears is going to have a hard time surviving its bankruptcy. Kmart faces even longer odds. It faces competition from Walmart and Target at one end of the market, and Dollar Tree and Dollar General at the other. Both discounters are profitable and growing rapidly.

Sears and Kmart have been in a somewhat unhappy marriage since they merged in 2005 to form Sears Holdings. It was still a retailer in search of a profitable market niche when Eddie Lampert bought it out of bankruptcy in 2003.

Kmart's losses started in 2011, just as other retailers were emerging from the Great Recession. And it has closed stores, while sales declined, ever since. Sears suffered too, but the decline was steeper at Kmart.
Between 2010 and August 2018, Kmart closed more than 70% of its stores. Of the 360 stores that remained, another 110 have already closed or will close soon. cnn.com

Retailer tops list of world's best-performing CEOs
For the second consecutive year, the chief executive of an apparel giant topped Harvard Business Review's annual ranking of the 100 best-performing CEOs.

Pablo Isla, head of Spanish apparel retailer Inditex, best known for its flagship brand Zara, is No. 1 on the list, which is different from other leader rankings in that it measures performance for the entire length of a chief executive's tenure. Isla has been running Inditex since 2005. The other retailer to crack the top 10 was Bernard Arnault, head of luxury conglomerate LVMH.

Other retailers that made the top 100 include Fast Retailing's Tadashi Yanao, No. 35; Best Buy's Hubert Joly, No. 45; Nordstrom's Blake Nordstrom, No. 62; and Amazon's Jeff Bezos, No. 68. Real estate head David Simon, of Simon Property, was ranked No. 37. chainstoreage.com

H&M uses 'chat app' to connect employees company-wide
Eliminates corporate email for non-desk employees

H&M has added the Retail Social Collaboration Platform from Convo, technology that supports secure, real-time, two-way communication and collaboration between more than 15,000 employees across over 500 locations in the United States. The platform, which provides task management and chat apps, eliminates corporate email for non-desk employees - a large majority of H&M's workforce.

The solution encourages in-depth discussions through context-aware threads and visual feedback, and all conversions are accessible to all employees, regardless of the device they use. Teams are able to use posts and comments to communicate store updates, including styles per store and seasonal sales; store interior designs, merchandise displays, and ideas for customer-first competitions. Meanwhile, corporate employees can use the solution to poll employees, launch campaigns, recognize top performers and provide updates on employee benefits. chainstoreage.com

Rue 21 Director of Loss Prevention job has been removed from their website

Amazon's latest cashier-less Go store opens in San Francisco today

NYC's first Amazon Go cashierless store will open near the World Trade Center

Walmart will expand 2-day shipping, in-store returns

Lampert appealing to another investor for help with Sears bankruptcy loan

How Sears Helped Oppose Jim Crow


Don't miss the Florida Retail Federation's
2018 LP Conference - TOMORROW

Join retail loss prevention professionals, law enforcement, and industry solutions providers from all over the southeast for FRF's 2018 Loss Prevention Conference.

Hear from the best in the business, share information, and promote awareness on the latest issues associated with organized retail crime.

This year's conference includes sessions from Dave Thompson, CFI, Wicklander -Zulawski, Dan Fakkety, SE Grocers, Lt. Jim Ostojic & Sgt. Christopher Mason, Polk County Sheriff's Office, Anthony Gabino, CFI, Chico's FAS and more!

CFE, CFI and LPC Continuing Education Credits are anticipated for attendance

*Conference registration is complimentary for Law Enforcement*

For more information, and to register click here

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



ADT Adds New Integration Features and Enhanced Capabilities to its eSuite Account Management Tool

Continuing to add value to its eSuite Account Management tool, ADT has expanded its integration capabilities to include new select Bosch intrusion detection panels and DMP access control systems. In addition to managing their Bosch intrusion detection systems through eSuite, end-users will also be able to take advantage of eSuite's automated PIN management function. They will now be able to add, delete and update users in these panels, adjust authority levels and add or delete users for multiple sites with a single request - all automatically without the need to contact ADT's monitoring centers.

ADT has also integrated eSuite with DMP IP or cell communication connected panels using its virtual keypad on certain approved panels. This new integration allows for powerful efficiency and control over remote site permissions. In addition to existing real-time panel code edits, authorized users can now remotely edit, add, and remove access control credential permissions in real-time.

The company has also added new dual-factor authentication for a company's eSuite users to assist with increased security protection.

eSuite is ADT's alarm data analytics and reporting software package that allows customers to view data, including open/close schedules and reports, details of alarm tests, incidents and alarms, change open/close schedules or request a service call from any secure connection including mobile devices.

"These newest additions to eSuite's capabilities allow a broader customer base access to the features of eSuite while adding new access control functions," said Lisa Ciappetta, Senior Director of National Accounts for ADT. "eSuite is the platform we developed to deliver transparent data to our customers and give them the ability to manage their security systems from any secure connection - whether that is hundreds or thousands of locations."


Learn More About eSuite Here


Chiefs at Apple and Amazon AWS want retraction of chip hacking story
Andy Jassy, the CEO of Amazon Web Services, followed Apple's lead in calling the for the retraction of Bloomberg's story about spy chips being embedded in servers.

"They offered no proof, story kept changing, and showed no interest in our answers unless we could validate their theories," Jassy wrote in a tweet on Monday. "Reporters got played or took liberties. Bloomberg should retract."

Apple CEO Tim Cook told Buzzfeed on Friday that the scenario Bloomberg reported never happened and that the October story in Bloomberg Businessweek should be retracted.

Bloomberg alleged data center hardware used by Apple and AWS, and provided by server company Super Micro, was under surveillance by the Chinese government, even though almost all the companies named in the report denied Bloomberg's claim.

Bloomberg published a denial from AWS alongside its own report, and AWS refuted the report in a more strongly worded six-paragraph blog post entitled "Setting the Record Straight on Bloomberg Businessweek's Erroneous Article." cnbc.com

Forget customer convenience, Amazon Go is really about customer data
With each subsequent visit, Amazon will know much more about not only customers' digital shopping habits and preferences, but also brick-and-mortar behaviors, writes Jason Ankeny.

A decade of Prime membership means Amazon already knows my digital shopping habits and preferences in minute detail, and with Amazon Go, it's gaining the same access to my brick-and-mortar behaviors.

Think of all that Amazon learns each time I walk through Amazon Go's doors. It can quickly pinpoint my favorite grocery categories, brands and flavors. Based on which items I buy versus those I put back, it can determine which factors influence my shopping decisions, like price or nutritional value. Down the road, Amazon could make highly educated guesses on whether I'm a vegetarian, or suffer from food allergies. retaildive.com

Businesses spent $14B on cybersecurity in 2017, more than 20% hit by cyberattack
More than one in five Canadian companies say they were hit by a cyberattack last year, with businesses spending $14 billion on cybersecurity as they confront greater risks in the digital world, according to a new Statistics Canada survey.

The most common suspected motive was an attempt to steal money or demand a ransom payment, according to the survey. Theft of personal or financial information was less typical - less than one-quarter of the cyberattacks - though it was the most cited reason for investing in cybersecurity, StatCan said.

Only 10 per cent of businesses affected by a cyberattack reported it to law enforcement agencies last year, StatCan said. That may change after Nov. 1, when key provisions of the three-year-old federal Digital Privacy Act come into effect, requiring companies to tell Canadian consumers when their personal information is breached. canadiansecuritymag.com

US Tops Global Malware C2 Distribution
Nearly 30% of network indicators of compromise (IoCs) from phishing-borne malware in 2018 leveraged command-and-control (C2) infrastructure located in, or proxied through, the United States, which is the leader in global malware C2 distribution, Cofense reports.

The US hosts 35% of global C2 infrastructure, followed by Russia (11%), the Netherlands (5%), Germany (5%), and Canada (3%). C2 infrastructure is "enormously biased" toward compromised hosts, which signifies high frequency of host compromises in the US. darkreading.com

West Haven Conn. Pays $2K Ransom After Crypto-Locking Attack
Separately, a Water Utility Hit by Ryuk Ransomware Vows to Restore, Not Pay

"MS-ISAC, a division of the U.S. Department of Homeland Security, assisted the West Haven Police Department in the investigation and determined the attack came from outside the U.S."

Rossi says the federal authorities, working with local police IT experts, "determined the best course of action, given all available information, was to pay a one-time fee of $2,000 to unlock the servers. The data restoration of a critical system occurred shortly after the completion of that transaction." As of Monday, $2,000 was equivalent to 0.3 bitcoins or about 19 monero. govinfosecurity.com

ADT SOC Director posted in Scottsdale, AZ
ADT Cyber Security is searching for a Senior level security practionerr/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC. In addition, this position will participate in customer facing activities, for both existing customers and prospects, including web presentations, customer briefings and customer site visits. Participate in planning activities including operational support of new products/services, as well as, continual improvement of standard operating procedures and current product offerings.

As of April 2017, Protection 1 merged with ADT to become the leading company in the electronic security industry. As we progress through our integration, you will see collateral, building signs and apparel from both companies, but please know: we are on our way to becoming a completely unified ADT and while that happens, we are better together. taleo.net

Exclusive CEO Q&A:
Get Ready For VR Saturation In Retail By 2028

Food companies test blockchain for transparency, safety

Top cybersecurity facts, figures and statistics for 2018


If You Take a Subway to Work, the Pigeon App is for You

A new app called Pigeon is available in the apple app store. It is a crowd-sourced mass transit app that's fun and easy to use. It gives real time delays and arrival information, and it can help you choose the best route to your destination. It is a must-download for business subway commuters.



Loss Prevention Leadership in a Digital Age

Becoming a subject matter expert in your field is an important first step at each position you reach in your career. After that, it all boils down to developing your leadership skills, which is critical in reaching the senior level and staying there.

Shannon Hunter, VP, Loss Prevention & Sustainability, Office Depot has been recognized and promoted over the years by focusing not only on his technical skills but on his leadership skills as well. Here, he shares the leadership traits that have helped him the most throughout his career.

Note: At the time of this filming, Shannon was Sr. Director of LP & Safety for Office Depot, prior to his promotion to VP of LP & Sustainability.

Episode Sponsored By:

Jim Geyer - STANLEY Security - Quick Take 12

Jim Geyer, Vice President of Sales for STANLEY Security, talks about some of the innovative new solutions STANLEY is bringing to the retail community to help keep stores safe - from their active shooter detection system and Stanley Guard employee safety app to the IntelAssure "cyber hygiene" tool and profit-enhancing Stanley Retail Insights.

Quick Take Sponsored By:




To Fight Fake IDs And Online Fraud, Know Thy Enemy Better
Every business must decide its comfort level with fraud and how much risk to take on, a concept discussed in depth during a new PYMNTS digital discussion, featuring Karen Webster and Kevin Trilli, chief product officer at Onfido. In the webinar, entitled "5 Ways Fraudsters Fake IDs - And How Your Face Can Stop Them," Trilli not only offered an up-to-date primer on the latest criminal techniques to steal online data and identities, but gave practical and hopeful advice on how to prevent much of that fraud, even as the people behind it keep raising their game.

A good defense against ongoing and emerging fraud comes down to cooperation, and perhaps some governmental prodding. Much like the response to payments fraud over the years, the commerce and payments industries will have to find ways to work more closely to learn best practices, as well as share ideas and case studies.

Human beings have a top role, too, even as computers and software get smarter. Trilli explained how the "hybrid approach" - by which he meant a fraud prevention process that combines machine learning with human expertise - is needed to thwart digital criminals. One can say what they will about the inherent biases and blind spots of human nature, but the right training and experience can turn human logic, and even gut instinct, into powerful anti-fraud weapons when combined with good software and algorithms. pymnts.com

2 Prominent Ecommerce Fraud Risks in 2018 Holiday Season
Account Takeovers
Account takeover fraud is a form of identity theft, wherein a criminal gains access to a registered customer's account and poses as that known and trusted shopper.

Account takeovers can be particularly damaging because the merchant could lose both the fraudulently ordered merchandise and the shopper whose account was compromised.

This particular form of fraud is both costly and on the rise. Javelin Strategy & Research reported a three-fold increase in account takeover losses. Fraud prevention software maker Sift Science noted that account takeovers cost the industry about $5.1 billion in 2017. And in terms of the growth of account takeovers, the fifth edition of the Forter MRC Fraud Attack Index reported a near 35 percent increase in account takeover attacks for the first two quarters of 2018.

To protect your company, watch for changes in customer behavior. For example, if a shopper who has used the same payment card for the last several orders suddenly starts using new payment cards and different names, check it out. If your company's ecommerce platform, order management software, or fraud prevention tools allow it, flag unusual account behavior for human review.

Coupon Abuse
In many cases, coupon abuse is a form of so-called friendly fraud, meaning that it is a customer rather than a professional criminal who is the perpetrator.

Imagine, as part of your Cyber Monday promotions, your online store issues a coupon code via email offering a free 32-inch television when someone buys a PlayStation game console.

The coupon code is limited to one per customer. Enter a grandma in Des Moines. She sees the offer and believes she deserves it not just once, but four times so that she can get the deal for each of her grandchildren. Granny creates four accounts, using her home address for one, her work address for another, and so on. In her view, she got the deal she deserved. But in reality, she committed coupon or policy fraud and robbed your business.

This might sound trivial because she did buy the PlayStations. But it's also coupon abuse. And according to the aforementioned Forter MRC Fraud Attack Index, coupon abuse rose 217 percent in the first quarter of 2018.

To protect your company, monitor coupon use carefully. In the case of our hypothetical grandmother, two or more of the PlayStation-television combinations may have been destined for the same shipping address. And in each case, she would have had to use a real name and payment card. So it may have been that a single payment card was associated with more than one customer account. practicalecommerce.com

How To Outsmart Amazon And Pay The Lowest Price Every Time

Alibaba looks to take this year's $25 billion Singles Day sales event international



OROCC Columbus Chapter Meeting, Oct. 25th
The Columbus Chapter of OROCC will be meeting on Thursday, Oct. 25 from 10 am to 1 pm at the Columbus Police Academy, 1000 N. Hague Ave., Columbus, OH, in room 133. The scheduled guest speaker will be CPD Det. Kevin Grooms. Det. Grooms is a 27-year veteran of the Columbus Police Department, serving as detective for 11 years. He has been assigned to the Ohio Organized Crime Investigations Commission (OOCIC), for the past three years. Click here to learn more about the meeting.

Memphis, TN: Crooks bash truck into business, make off with $60k in clothes
A man crashed a stolen pickup through the wall of a Parkway Village menswear store before several others rushed in with garbage bags and stole $60,000 worth of clothing, Memphis Police said. Police responded to a burglary call around 1:15 a.m. Oct. 15 at Superior for Men clothing store on South Perkins, where they found a large hole in the north wall of the business and a gold Ford F-250 King Ranch pickup inside. Store surveillance video showed six men rush in with garbage bags to collect the clothing after the truck crashed through the wall, police said. The men then got into three different vehicles and drove away. A Crime Stoppers tip led police to Franklin Bacon, who was allegedly selling True Religion and Rock Star Blue jeans in a neighborhood. wreg.com

Wallkill, NY: Four men are accused of stealing over $40,000 worth of iPhones from a Hudson Valley store
On Saturday around 5:45 a.m., Port Jervis police arrested Darick Sylvan, Lourriston Potter, Donald Potter and Peter Tansey after police investigated reports of suspicious activity occurring on Brown Street. Officers recovered cocaine, marijuana and over $40,000 worth of new iPhones which were reported stolen from a Town of Wallkill Sprint store, police say. wpdh.com

Lafourche Parish, LA: Two wanted for stealing more than $5,000 in merchandise
The theft was reported at Walmart Supercenter on Highway 3235. While watching surveillance footage, deputies learned a woman attempted to pay for the merchandise and a $300 gift card when the credit card she was using was declined. The woman was able to distract the cashier and leave the store without paying. Authorities say the female suspect later returned the items to stores, and attempted to use the gift card at multiple locations in the Baton Rouge area. During the investigation, authorities discovered a second suspect. Deputies say, a male suspect entered and exited the store separately from the woman. wbrz.com

Cartersville, GA: Couple charged with 15 counts of shoplifting
A couple was arrested Monday by the Bartow County Sheriff and charged with a total of 15 counts of theft by shoplifting in what is described as a "tag-swap" investigation. Asset Protection Officers from Walmart requested assistance from BCSO investigators following numerous shoplifting incidents between July 21 and October 11. Surveillance video of the transactions revealed the same male and female using Kool-Aid packets to scan a low price while appearing to scan and purchase larger, more expensive items. The pair would pay using an electronic bank transfer card used by recipients of the Supplemental Nutrition Assistance Program and leave with the expensive merchandise. daily-tribune.com

UK: Manchester, England: The 'wild' shoplifter who raided TK Maxx, Marks
and Spencer, Sports Direct and Boots in a $30,000 spree

A shoplifter went on a 'wild' seven month spree, stealing about $30,000 worth of goods across Greater Manchester. Paul Gillespie, 23, has now been jailed after admitting eight counts of theft. He asked the judge to take into account another 55 thefts at sentence.

Manchester Crown Court heard how Gillespie raided dozens of shops including TK Maxx, Boots, Sports Direct, Marks and Spencer and Peacocks. He picked up what he could find and ran off into a waiting car, stealing hundreds of pounds worth of items each time. Gillespie first struck at TK Maxx in Bolton in the spring, stealing $1,500 worth of designer clothes.

In May he punched a shop worker in the face twice at Spar in Boarshaw, Middleton , then continued to beat him on the ground after an argument broke out when he tried to steal from the shop. Gillespie was finally caught on September 12, when he was trying to steal from TK Maxx in Rochdale. After being arrested, Gillespie said he was stealing to fund a drug habit and to pay off gambling debts. manchestereveningnews.co.uk

Lexington, KY: Police Officer attacked during arrest; two charged in $1,000 Kroger thefts

Newington, NH: Victoria's Secret reports $6,500 theft of lingerie at the Mall at Fox Run

Morton Grove, IL: Pair Charged With Shoplifting Nearly $800 In OTC Medication from CVS

Marietta, OH: Man and woman wanted for $600 thefts at Tractor Supply

Reston, VA: Target thieves face Grand Larceny charge and drug changes

Westminster, MD: Kohl's shoplifters charged with Felony theft, stolen vehicle and drug charges

Warminster, PA: Police Seeking 2 suspects in CVS theft

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Bronx, NY: Bodega Robbery Ends in Fatal Shooting of Unarmed Man
When a man jumped over a counter to rob a market in the Bronx late Sunday night, the store's owner shot him in the face and then called 911, the police said. The man, Daniel Meeks, 32, had no weapon and was later pronounced dead at Jacobi Medical Center, the police said. The owner of the bodega had a license to own a .357 Magnum revolver, a law enforcement official said, speaking on condition of anonymity because of the ongoing investigation. There are no charges pending against that store owner, said Patrice M. O'Shaughnessy, a spokeswoman for the Bronx district attorney's office. *Subscription required nytimes.com

Robberies, Incidents & Thefts

Philadelphia, PA: Robbery crew targets three pharmacies in an hour
Police say a group of robbers hit three pharmacies within an hour. According to police, they got scared off and came away empty-handed from two places. For the security guard at Smith's Pharmacy on Hunting Park Avenue turning away three gun-toting suspects at the front door Monday afternoon was all just part of the job.

Police say Smith's Pharmacy was the first of three drug stores targeted by a robbery crew that sprung into action Monday in the space of an hour. The description of the robbers and their getaway car looks like a match. fox29.com

Louisville, KY: Walmart employee stole more than $28,000 in cash from store
Tiffany Cecil, 39, was arrested on Oct. 19, she stole more than $28,000 over a two-month period from the Walmart located at 175 Outer Loop. Police say Cecil was seen taking $1,300 from her drawer on Oct. 19, and was stopped by a store manager. That cash was recovered. Cecil admitted to taking another $27,000 from the store over time dating back to August 17. wdrb.com

Hall County, GA: Dollar General Employee arrested for stealing $5,500 from safe
Deputies in Hall County have arrested a Dollar General employee for stealing thousands from the store she worked at. Officials say 25-year-old Alto-resident Amanda Potts Perkins stole $5,570.83 from the safe at the Dollar General on Sunday, Oct. 21. When her coworkers who began their shifts after the theft discovered the money had been taken, they called 911. fox5atlanta.com

Altamonte Springs, FL: Police seeking 3 suspects in Publix Armed Robbery
Police investigators are seeking the public's help in finding three men suspected in an armed robbery at a Publix supermarket Sunday night in Altamonte Springs. orlandosentinel.com

Rosewell, NM: Woman stole from Family Dollar before nearly hitting employee with car
Police say the woman filled a shopping cart with more than $200 worth of merchandise on Saturday around 11:30 a.m. and then just walked out of the store without paying. A male employee followed and started to take the merchandise out of the woman's vehicle and that's when police say she put the vehicle in reverse and almost hit the employee. kob.com

Indianola, MS: Beer Theft from Delivery Truck ends with a 3 vehicle crash
At least one person had to be airlifted to a Jackson hospital as a result. Police said Sims reportedly pulled alongside of the truck and began loading cases of Corona, Budweiser and other brands into his grey Tahoe while the driver was inside of the store and then hurriedly left the scene. A Budweiser employee saw Sims and gave chase and then called the Leland police to let them know they were following the suspect. enterprise-tocsin.com

New Orleans, LA: Confronted for stealing, man pulls gun in St. Claude
Family Dollar store

The Armed Robbery occurred about 9:30 a.m. Sunday, after Martin entered the store and began putting items into a plastic bag, police said. When a store employee confronted him, he pulled a gun from his back pocket and pointed the weapon at the employee. nola.com

Little Rock, AR: Security Guard smacks knife-wielding shoplifter
with piece of raw meat

A security guard at a Little Rock grocery store smacked a shoplifter with a piece of raw meat after she pulled a knife on him Sunday, police reported. Officers were called at 4:02 p.m. to Shoppers Value Foods. The security guard, Anthony Smith, 42, said he'd confronted a woman suspected of filling her empty purse with about $50 in raw meat, according to a police report. The woman punched him in the face and ran outside. Smith reportedly chased the woman into the parking lot, where he grabbed her purse and she pulled out a large pocket knife. He then hit the woman with a piece of meat that had been in her purse. The woman dropped the knife and ran. wjla.com

Memphis, TN: Same man suspected in 4 convenience store robberies over five-day period

East Haven, CT: Shoplifting turns into Police chase, vehicle crashes in North Branford

Atlanta, GA: 10 arrested at Mall West End parking lot following Atlanta Police drugs and weapons investigation

Spring Hill, FL: Man arrested for stealing Salvation Army trailer filled with donations

Berea, KY: Shoplifter pushes elderly man when escaping Berea Walmart

Myrtle Beach, SC: Woman stole a coloring book for a birthday gift, then her get-a-way car ran out of gas

West Seattle, WA: Local Businesses band together to fight thefts and drug crimes


Madison County, AL: Rocket City Trash Pandas minor league baseball team counterfeit merchandise popping up online

Arson & Fire

Goshen, IN: Family Dollar fire under investigation; store shut down for 2-3 days

Sentencings & Charges

Fresno, CA: Former U.S. Navy Sailor Sentenced to Prison for Credit Card Fraud and Identity Theft

Rock Island, IL: Rock Island Man Pleads Guilty to Hobbs Act Robbery


AT&T - Lexington, KY - Burglary
Auto Shop - Portland, OR - Burglary
C-Store - Trenton, NJ - Armed Robbery
C-Store - Bronx, NY - Robbery/Suspect shot
C-Store - Fargo, ND - Robbery
C-Store - South Brunswick, NJ - Burglary
Clothing Store - Memphis, TN - Burglary
Dunkin Donuts - Palm Beach County, FL - Robbery
Family Dollar - Roswell, NM - Robbery/ Assault
Family Dollar - New Orleans, LA - Armed Robbery
Gas Station - El Paso, TX - Robbery
Grocery - Little Rock, AR - Armed Robbery
Home Depot - Eugene, OR - Armed Robbery
Liquor Store - Manchester, CT - Armed Robbery
McDonald's - Richmond, VA - Armed Robbery
McDonald's - Indianapolis, IN - Armed Robbery
Pharmacy - Philadelphia, PA - Robbery (Smith's)
Pharmacy -Philadelphia, PA - Robbery (Oxford)
Pharmacy - Philadelphia, PA - Robbery (Center)
Restaurant - Lakeland, FL - Armed Robbery
Salvation Army - Spring Hill, Fl - Burglary
Sprint - Wallkill, NY - Burglary
Walmart - Bakersfield, CA - Robbery/ Assault


Daily Totals:
17 robberies
6 burglaries
1 shooting
1 killing




Thomas Cairns, CFI promoted to Distribution Center LP Manager for Jewel-Osco

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


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Scottsdale, AZ

ADT Cyber Security is searching for a Senior level security practioner/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC...

Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...
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● Establish goals for EHS performance and implement effective EHS systems to ensure continuous improvement
● Provide oversite to Regional Environmental Health and Safety Administrators and Global Risk Leadership on EHS matters with a focus on environmental issues...

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The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
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This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

Auditor, Profit Protection Analyst
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This position will conduct a range of field audits within a base of 60 retail stores to ensure compliance to operational standards to drive Operational Excellence and preserve profitability...

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The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Loss Prevention/Asset Protection Investigator
Boston, MA

Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections including perimeter checks...

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Trust Builds Teamwork and Accelerates Success

The 1 Golden Rule to Build Better Trust in Your Team
Trust is a critical component of any effective team, yet the path to building trust amongst your team members is often misunderstood. Teams evolve through four distinct phases, so here's how you can identify each phase and increase trust. Identify the trust crossroads

This Is How Good Leaders Build Trust with Their Teams Every Time they Communicate
The relationship you have with your employees translates to the relationship they have with the customers or clients. Providing a work environment filled with trust and security for your team will translate into commitment and loyalty on their part. Here's how to build trust with your team. Learn to say sorry

How Trust Accelerates Success: 3 Lessons for Leaders
The importance of trust in any organization or business is undeniable. While trust takes time to build amongst leaders and employees, it can be destroyed in an instant. Here are three key lessons that everyone should live by to earn trust and keep it. Trust has a ripple effect

Five Ways to Build a More Trusting Team
As leaders, we're always looking for new ways to build our teams to be more efficient, productive and engaged in their work. Managing team members can be one of the most difficult aspects of being in a leadership role, but there are some tested reminders for leaders to think about that can make a huge difference. Here are five examples. Maintain transparency from the top down




The thrill of the chase intoxicates us all in the beginning and keeps most of us here for a life time. But ultimately it can also hold us back because it legitimizes our separateness and virtually eliminates the need to evolve with the retail business. Recognizing it and forcing yourself to learn beyond your specialty and embracing the relationships around you will poll vault your career and help you stand out even more.

Just a Thought,
Gus Downing


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