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 10/29/18 LP, AP & IT Security's #1 News Source d-ddaily.net





LP Leadership in a Digital Age

Quick Take 12


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Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

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May 5-8

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May 21-24

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June 11-13

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'18 National Retail Security Survey

2017 NRSS Survey

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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Panera Bread LP Team at this year's RLPSA Conference in Dallas, Texas

"Our goal is to protect our associates, our customers, and the company's assets to help maintain the profitability of our Bakery-Cafes. Loss Prevention supports a cafe environment in which respect, honesty, and safety come first among associates. We provide services to support the above goal directed at assisting field operators to better focus on the company's Key Initiatives."

Featured in picture, left to right: Jeff Levitt - Sr. Mgr. Loss Prevention; Cindy Drury - Director - Risk Management; Kate Maul - Manager - Risk Management; Ashley Engelmann - Manager - Loss Prevention; Mike Keller - Manager - Loss Prevention

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In this first video, Alan Rabinowitz and Bob Bonstrom tell us about two new products Delta Lock is bringing to the market - Mobi, a retrofit "smart key", and SAL, an electronic "invisible" lock. Powered by artificial intelligence, these devices create audit trails in real-time to reduce shrinkage and provide both forensic and marketing analytics for retailers.

Delta Lock was founded on the belief and principles that make a positive difference with their customers and employees by understanding and meeting their respective needs. As a Total Solutions Provider, Delta Lock offers and supports Turnkey Products, mechanical and electronic locks, designed to meet customer requirements, applications, and how these products must work and function.

'Group LP Selfie'  Pizza Party Drawing!

Who wants some free pizza?

Find out which three lucky LP/AP teams won a free pizza party, courtesy of the D&D Daily, as part of our latest "Group LP Selfie" drawing with MCs Joe LaRocca and Amber Bradley, Brent Gable from OpenEye, and Gus Downing - who all take a fun group selfie of their own.

Submit your team's picture and you could win at our next drawing
at the NRF Big Show in January!



Adam Gilvin named Director of Loss Prevention for DSW Inc.

Adam was previously the Global Director of Asset Protection, Analytics and Fraud Management for Ascena Retail Group Inc. before taking this new role. Adam has enjoyed his journey in LP starting in 1996 with Meijer as a store detective and holding progressively more responsible roles with Kmart and Sears Holdings through the 18 years after that, as well as Director of Loss Prevention for Lane Bryant, Interim Director of Profit Protection for the AME Zone and National Manger of Profit Protection for The Body Shop. Congratulations, Adam!

Submit Your New Corporate Hires/Promotions or New Position

Appriss Retail Named a Top 10 Retail Tech Solution Provider
by CIO Applications Magazine

Appriss Retail, the industry leader in retail performance improvement solutions, was recognized by CIO Applications Magazine as one of the Top 10 Retail Tech Solution Providers of 2018. The announcement caps a year of achievement, including the release of its groundbreaking Secure Store version 5 into the Appriss Retail performance improvement platform.

With more than 20 years of retail data science expertise, Appriss Retail's Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time decisions that drive action throughout the organization, including operations, finance, marketing, and loss prevention. Its performance improvement solutions yield measurable results with significant ROI among retail store, ecommerce, and inventory functions. aprissretail.com

2018 Gun-Related Incidents - Mass Shootings

Mass Shootings Up 28% & Deaths Up 25% - 2014-2017

Since 2014, gun-related incidents up 38%, deaths up 25%, mass shootings up 28%
So far this year, guns have killed 11,984 people
47,220 gun incidents in the U.S. in 2018 - and here they all are on one map

In 2018 alone, including the most recent carnage at a synagogue in Pittsburgh, there have been 47,220 gun-related incidents resulting in 11,984 deaths in the United States, according to data compiled by Gun Violence Archive, an independent data-collection and research group.

That breaks down to 157 incidents and 40 deaths a day and does not include 22,000 suicides. Of the total fatalities, 548 were children, while 2,321 were teenagers.

GVA defines gun incidents as all types of shootings, including officer involved, accidental, children shooting themselves, murders, armed robberies, mass shootings, home invasions and drivebys.

But among the 2018 shooting incidents, only 1,478 cases, or 3.1% of the total, involved the defensive use of weapons. marketwatch.com


Gun Violence Archives 2014 2015 2016 2017
Incidents 44,815 53,759 (up 20%) 58,954 (up 10%) 61,870 (up 5%)
Deaths 12,486 13,536 (up 8%) 15,108 (up 12%) 15,643 (up 4%)
Mass Shootings
335 (up 24%)
382 (up 14%)
346 (down 9%) gunviolencearchive.org

Mass shootings in the U.S.: When, where they have occurred in 2018
The number of mass shootings around the country in 2018 continues to climb. According to data from the Gun Violence Archive, a total of 293 mass shooting incidents have occurred as of October 27.

In 2017, the U.S. saw a total of 346 mass shootings. See statistics for other years here.

There doesn't seem to be an official definition for a "mass shooting" in the United States, but according to the Gun Violence Archive, a mass shooting is described as four or more individuals being shot or killed in the same general time and location.

The F.B.I. defines a "mass killing" as the killing of three or more people in a public place, but the federal agency also defines a "mass murderer" as someone who has killed four or more people in the same location.

The Gun Violence Archive lists itself as a not-for-profit organization that documents gun violence and gun crime nationally. 10news.com


Walmart To Pay $160M To End Investor Suit Over Mexican Bribes
Walmart Stores Inc. will pay $160 million to settle with a class of investors who sued the company after its stock plunged in the wake of allegations that it had bribed officials in Mexico, according to papers filed in Arkansas federal court Friday.

The action involves a class of potentially thousands of members stemming from a December 2011 U.S. Securities and Exchange Commission form submitted by the retail giant, which, despite disclosing the investigation into possible Foreign Corrupt Practice Act violations, allegedly failed to say the allegations dated back to at least 2005.

The City of Pontiac General Employees' Retirement System, the lead plaintiff, alleged that Walmart disclosed the issue only because of a New York Times investigation into the company's possible payment of bribes to Mexican officials up to and including 2005.

The Times' investigation, published in early 2012, caused the biggest drop in Walmart's shares in years. Multiple investigations by U.S. and Mexican authorities followed, the pension fund has said, adding that Walmart also faces several billion dollars in losses from the suspected corruption, including legal fees and potential enforcement penalties. law360.com

Clothing Retailer Topshop CEO/Owner Named in Sexual Harassment Scandal
The Telegraph reported Tuesday on a leading British businessman, Philip Green, the chairman of Arcadia Group Ltd., which owns Topshop, accused of sexual and racial abuse by five former employees, but said a court injunction prevented it from naming him in a case that would "reignite the #MeToo movement against the mistreatment of women, minorities and others by powerful employers." fortune.com

Behavioral Scientists Joining Risk Assessment Teams
Behavioral science is finding its place in risk management as companies increasingly understand that a mechanical, box-ticking approach to compliance isn't enough to avert misconduct.

Eighty-four percent of companies believe that a data-driven approach to compliance, supported by behavioral science, would be very helpful in assessing and managing risks, according to a recent global survey of 300 senior executives. About 55% of those executives have heard of the behavioral sciences approach to compliance, according to the survey, commissioned by law firm Ropes & Gray LLP.

The move to understanding the drivers of human behavior as a basis for a compliance program is still in its infancy, but it is no longer a surprise to encounter a behavioral scientist when working on a risk assessment, said Amanda Raad, co-head of Ropes & Gray's anti-corruption and international risk practice.

The experts involved in risk reviews are usually entrenched in behavioral research, said Ms. Raad, and their contribution includes helping companies understand the impact of routine decisions people make when setting up compliance procedures. "If you can put in place something that can really change behavior, then you have hit a home run," Ms. Raad said.

Data collection and analysis is a key part of most compliance programs in Europe and the U.S., where financial penalties for misconduct have been the harshest. Yet, nearly half of companies said they don't have an efficient process to investigate allegations, and less than one-quarter keep a catalog of all complaints and responses to allegations, according to the Ropes & Gray survey. wsj.com

Pipe Bombs - Back in The News - Back to Basics
What to Know About Identifying Pipe Bombs

It is difficult to detect a pipe bomb, but there are some signs to look for:

● Be suspicious of unexpected packages or packages that do not have return addresses; if you did not order the package, do not open it
● Beware of envelopes that feel heavy or have unusual shapes; envelopes are typically for light, flat objects
● Pay attention to misspelled words in the addressing of the envelope or package; if you order something, you will spell your name and address correctly
● Consider a mail screening protocol if you must receive unsolicited packages; if your business requires you to receive packages you have not ordered (solicitations or returns), setup a mail screening process outside your main office to avoid bringing suspicious packages into your office
● Heavily damaged envelopes or boxes with leaking liquids are suspicious; do not open them

If you believe you have a suspicious package, use the following steps to help ensure safety:
● Do not touch the suspected explosive device or bomb
● Do not use a portable phone in the building
● Evacuate the building by using standard fire drill procedures
● Close off the area to prevent any unauthorized entry into the building or space
● Contact local authorities and describe the suspicious object
● Move yourself and those around you as far away from the device as possible

Bomb threats should never be ignored. When it comes to pipe bombs, the level of threat depends on the imagination of the creator. It is always important to be vigilant and follow the instructions of local authorities or emergency services during any major incident. In any bomb threat situation, it is imperative that you check the surrounding area for any unfamiliar items. If you do see something suspicious, make sure to report it immediately. securitymagazine.com

Halloween on Saturday? This Trade Group Says Yes - Citing Safety Concerns
The Halloween & Costume Association, citing safety concerns and a desire for consistency, is making the case in a petition to the president that the holiday should be held on Saturday nights. The petition is gaining quick momentum. And the petition has seen plenty of success so far: Since being put up on Change.org, it has received more than 10,000 signatures at the time of publishing-with a surge in growth thanks to a groundswell of media attention around the issue.

Roughly 3,800 injuries that happen yearly during Halloween. The group also states that 70 percent of parents don't accompany children for trick-or-treating, and nearly two thirds (65 percent) don't discuss Halloween safety measures with their children. The association ultimately argues that if the holiday was guaranteed to be on a weekend, more could be done to ensure safety among trick-or-treaters, while allowing candy to be passed out for longer periods of time. associationsnow.com

Survey: Unplanned employee absences wreaking havoc on store operations
For every 10 hours of in-store labor budgeted, more than one hour is wasted due to staffing misalignment caused by unplanned employee absence, according to a survey of 800 global retail managers by The Workforce Institute at Kronos Inc. The top three operational downfalls of absenteeism (defined as shifts that are scheduled but unexpectedly not worked) cited by respondents are staff productivity (58%), customer satisfaction (47%), and store revenue (42%). Interestingly, absenteeism has an above-average impact on staff productivity in the U.S. (69%). chainstoreage.com

A one-of-a-kind, no checkout - 700 camera Sam's Club to open - Lower Greenville, Dallas
A Sam's Club innovation lab in downtown Dallas has created a warehouse club without checkouts and with a new name.

Sam's Club Now is a technology incubator warehouse that will open in November on Lower Greenville in a remodeled building that used to house a Walmart Neighborhood Market. A few miles away, Sam's innovation lab opened this summer with more than 100 technology engineers in a West End office building. 

The store will open with 700 cameras that work with the warehouse club's Scan & Go app. Shoppers will be able to locate items through the app using voice search capabilities. 

"'Where is something?' is the No. 1 question we get," Eventually, the app will use navigation beacon technology to map out the store with the fewest steps needed to complete the customer's shopping list.

The Scan & Go app will be the "backbone" of the store and will be the only way to shop and check out. dallasnews.com

Black Friday is the new ... black
Staying Closed on Turkey Day Stoking Excitement

Stores are better than ever, legacy retailers are ready for e-commerce, and holiday consumers are primed to shop retail's auld lang sale.

Retail's foremost holiday tradition seemed endangered just a few years ago, as the rise of e-commerce (with its own Cyber Monday event) and the retail apocalypse threatened to make shopping at stores obsolete.

Black Friday may not be the make-it-or-break-it day for retailers that it once was, but it remains the informal launch of what remains their most important shopping period. And shoppers are primed for it. More will head to physical stores this year - 88% overall - a six percentage-point increase from last year.

Furthermore, retailers that have responded to negative consumer attitudes about Thanksgiving Day shopping by staying shuttered on the holiday. Those closures may be stoking excitement for Black Friday sales events, according to Fosina. retaildive.com

Senior Manager, Global Programs and Governance, Amazon Corporate Security
Amazon Corporate Security (ACS) is responsible for the safety and security of our customers in all corporate premises globally. We are seeking an experienced investigator/ security professional to join our Global Programs and Governance (GP&G) team with a global remit and a varied range of responsibilities. The GP&G team's responsibilities include internal investigations, workplace violence and incident management, prototype and device security, intellectual property protection, supply chain security, security education and awareness, development of professional standards and talent, developing security strategies and roadmaps, security compliance, assurance and governance. This role represents an outstanding opportunity to join a customer-obsessed team within a truly global, innovative and fast paced environment. You'll have the opportunity to join a team that challenges the norm and is developing new approaches to security. Reporting into the Head of Global Programs and Governance. amazon.icims.com


I Think I Can. Telephone Interviewing Tips from WZ
"I can't do an interview over the phone, I have to see the person." I hear this so often at our seminars and, while different, it simply is not true (toss in the fact that I dislike the word "can't".) As Mike Reddington, CFI with WZ's Executive Education division has said numerous times, when someone says "can't" they should always include the word "easily". Telephone interviewing is something you CAN do and once you try it you will find that is, in fact, done easily.

Hear what Dave Thompson, CFI said on the topic in his International Association of Interviewers (IAI) Video tip recently.

Amazon Go is the inevitable evolution of supermarket retail

72 Retailers Closed for Thanksgiving - Here's the Official List

Red flags heading into holidays Value of Returns Up 36% - Markdowns Up 18%

Dunkin Investing $100M in U.S. Business to Modernize & Entice Younger Consumers

Nordstrom to allow 24-hour pick ups

Covington, KY: Chemical spill at White Castle Distribution Center forces residents to shelter in place

Last week's #1 article --

Coral Springs, FL: Police Officer who punched girl in viral video will not be disciplined
A police officer will not be investigated for punching a teenage girl while subduing her at Coral Square Mall, an episode that attracted national attention when a cellphone video went viral. "No policy was violated," Coral Springs Police Officer Tyler Reik said Monday. "The officers went through what they are trained to do and to de-escalate the situation. We try verbal compliance first, and obviously that wasn't working." sun-sentinel.com

Woman speaks out about video of police hitting her daughter


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Idaho suspect pleads guilty to the theft of $200k in stolen merchandise sold on eBay

A 40-year-old Moscow man who pleaded guilty to one count of felony grand theft in August for stealing nearly $200,000 in items from Northwest River Supplies and selling them on ebay is scheduled to be sentenced Monday in Latah County 2nd District Court.

According to court documents, Matthew Erickson, a former NRS employee, admitted to stealing 191 items from NRS over the course of two-and-a-half years and selling them on ebay at wholesale cost for $89,750.

Erickson was caught by his boss after a camera system was installed at NRS after items in the warehouse continued to go missing. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.


OpenEye Announces Okta Integration with OWS

First video surveillance solution to integrate with Okta Identity Cloud
'Big time saver' for retailers' cyber security portfolio

OpenEye, a leading provider of cloud managed video surveillance solutions, announces the integration of the OpenEye Web Services platform with the Okta Identity Cloud to help customers manage user access and permissions of their OpenEye video surveillance system.

This integration was completed at the request of a large regional quick service restaurant customer. Several of OpenEye's large retail customers are also using this in their cyber security portfolio. It is a big time saver for them to manage user permissions across their national deployments and increase cyber security.

The Okta integration allows users to log in to their OWS account using their Okta credentials from both the Okta portal or any OpenEye
Web Services portal including the OpenEye mobile app. Okta account managers can also access the OpenEye Web Services user management through the Okta portal to add or remove new users and to manage user permissions including group permissions, simplifying onboarding and offboarding.

"OpenEye is the first video surveillance solution to integrate with Okta Identity Cloud," said Ian Siemer, VP of Product Management and Marketing for OpenEye. "We are excited to complete development of this integration meeting the needs of our customers who rely on an identity management solution to manage their users."

The goal of identity management is to ensure that only authenticated users are granted access to the applications, systems or IT environments for which they are authorized. Ensuring that the same user access policies and rules are applied consistently across an organization, including video surveillance systems, adds an additional layer of protection. Okta identity management integrated with OpenEye Web Services provides a secure single sign-on solution that allows user management and user group provisioning from the Okta interface.

For more information on OpenEye product integrations, please visit www.openeye.net/solutions/integrations


CISOs Challenged by Budget and Rise in Attacks
Inroads Have Been Made - 'No Longer a Low Priority'
Having a lack of influence in the boardroom is one reason why 84% of CISOs in North America believe there is no way to avoid a cybersecurity breach, according to a new report from Kaspersky Lab.

Results from the report What It Takes to Be a CISO: Success and Leadership in Corporate IT Security, an annual survey conducted by PAC on behalf of Kaspersky Lab, revealed that the job of the CISO is made increasingly more difficult because cyber-threats continue to rise while organizations embark upon their digital transformation journeys. Of the 250 IT decision makers who participated in the survey, 57% said that the complexity of cloud and mobility infrastructures are their top challenges.

The second-greatest challenge was not far behind, with 54% citing managing personal data and sensitive information as a primary problem. The third-ranked top challenge reported by 50% of respondents was the continued rise in cyber-attacks.

When it comes to the threats themselves, financially motivated criminal gangs are viewed as the greatest IT security risk by 40% of respondents, while 29% are concerned about malicious insider threats, particularly as CISOs see these threats as extremely difficult to prevent.

Because they lack influence in the boardroom, CISOs reported that justifying the budgets needed to effectively protect the organization is difficult. Though the pressure to defend against cyber-threats continues to mount, CISOs are faced with significant budget challenges because they can't guarantee a clear return on investment (ROI), the report said. As a result, 36% of CISOs are unable to secure the IT security budgets they need because they can't promise that the spend will deliver 100% protection against cyber-attacks.

"Historically, cybersecurity budgets were perceived as a low priority IT spend, but this is no longer the case," Overall, the majority of IT security leaders (58%) globally believe that that they are adequately involved in business decision making.  Press release  infosecurity-magazine.com

What if artificial intelligence is biased?
Artificial Intelligence, which promises to eliminate the inefficiencies that come from subjective human assessments and assumptions, is facing heightened concerns that the technology includes hidden biases.

Amazon.com, for instance, early last year stopped using a recruiting and hiring tool powered by AI because it was biased against women.

A number of other studies, including one showing a similar tendency in LinkedIn's search engine, have likewise found biases for groups underrepresented in AI datasets. Google was criticized a few years ago after its image recognition algorithm identified African Americans as "gorillas."

Because deep-learning software perceives patterns in human decision making, AI algorithms can also pick covert or overt biases from their human creators when are written.

The feedback loop from a machine learning system, particularly as humans increasingly rely on their AI's assessments, could create more biased data that algorithms will then analyze and train on in the future.

While programmers seek to reduce prejudices, calls for diversity are being heard in the technology sector where the algorithms originate as well as greater transparency and accountability.

AI-bias is a significant concern in the health care and law enforcement sectors as well. It's less known how any covert biases in algorithms would impact the personalized experiences AI promises to deliver for retailers.  retailwire.com

New Walmart Associate APP - Big Push for BYOD
How Smartphones are Enabling a Smarter Way of Working in Stores

Thanks to a new initiative rolling out in our stores, our associates can now use their smartphones as that same kind of assistant at work - with tasks that are directly related to their jobs.

We're rolling out Bring Your Own Device (BYOD) in October to give associates another option to stay connected - this time from the familiar turf of their own smartphones. Although our sales floor associates can continue to access Walmart's digital network by checking out a handheld device at the back of the store (in fact, we're adding tens of thousands more of them to the stores over the coming months), they will now have the convenience of also using a smartphone if they desire. We know technology is helping our associates be more productive and deliver for our customers in new ways. BYOD is just another option our people will have to access the custom apps that help associates perform their jobs.

Through the new program, participating associates have the option to download our app suite directly to their own personal devices. This is another way to access the tools that help our people understand the health of their business, and spend more time on the sales floor serving customers. And the best part? Associates also receive a discount on their monthly phone bills.

With BYOD, the moment associates clock in at work, they have tools that enable them to do the best job possible, right in their pockets. Our suite of custom apps, which become accessible at clock-in, is also broader than ever before, complete with features like the PlanIT app - a hub for all announcements that directly matter to our associates, coming right from our home office in Bentonville, Arkansas. walmart.com

Security Think Tank: C-suite needs to drive outcomes-based security
Genuine security is not about compliance and it is not about collecting badges, but it is about making security and secure behaviour an integral and central point of your business ethos.

Everywhere you look, there are articles saying that security is a c-suite issue. Sadly, it seems the only people who do not realise that are members of the c-suite. The upper echelon of businesses needs to switch on to and understand that security is an integral part of corporate governance, and that effective and proportionate security can be achieved only through embedded risk management, and that people, not technology, lie at the heart of good security.

Too many organisations still do not have information asset ownership rooted within them. If you don't know what information you've got, know why you have it, where it is and what legitimate access to that information is required, then you can never realistically hope to achieve good security.

Improving security and removing the "tick-box mentality" can really start by getting boardroom ownership of this matter. But that does not mean promoting the IT manager to the board; it means genuinely achieving a paradigm shift of understanding by the board. computerweekly.com

Security Think Tank: Use Cyber Essentials to kick-start outcomes-based security
When a company undertakes a "security" audit, be it physical or electronic, it will typically use a check list to guide that audit. The temptation is then to use the check list to undertake a tick-box exercise that can be mainly carried out from the desktop. 

So how does a company move forward to a meaningful and effective way of assessing its security? For a start, check boxes as such are not dead, but rather they need to be nuanced. By that, I mean that for any given security requirement (or standard), there are a number of check boxes, ranging from fully compliant (with the requirement) through nearly, partially to non-compliant.

A narrative box would also be required to identify what was found and what needs correcting, its risk profile and a date set for when corrective action should be completed. By implication, this means that a company must have a set of security policies and associated security standards and procedures. These must be endorsed and actively supported by the company's board (top down). 

My recommended starting point for IT security is to adopt the IASME Cyber Essentials (CE) certification route. IASME is one of five companies appointed as accreditation bodies for assessing and certifying against the UK government's Cyber Essentials Scheme. computerweekly.com


Retailers Risk Being Removed from the Internet
The DNS is actually the first step in how we connect to online retail brands because it's the internet infrastructure that translates human-readable domain names to routable IP addresses. Without DNS, there is no digital retail experience.

Many reputable third parties, including Google, offer DNS services. And these third parties really matter because, just two years ago, Amazon and other large online retailers were effectively taken off the internet for multiple hours by a distributed denial of service (DDoS) attack because they all relied on a single DNS provider - Dyn, in their case.

According to the 2018 ThousandEyes Global DNS Performance Report, 50% of retail companies on the Financial Times Stock Exchange (FTSE) 100 are still at risk. Two years after the Dyn DDoS attack, you'd think online retail companies would have learned their lesson, but apparently not so.

As shown by this research, many of the biggest retail companies on the planet, who also happen to be some of the digitally mature organisations in the world - as well as 44% of the top 25 software as a service (SaaS) providers - don't have a fallback DNS server option. That means that a single outage or DDoS attack could completely take their retail businesses off the internet. retailtechnews.com

Focus Report: Technologies to ensure online security
The number of data breaches is on the rise. And they're growing increasingly costly to online retailers, particularly those located in the United States.

The global average cost of a data breach to a business is $3.86 million, which is a 6.6% jump from a year earlier. In the U.S., the average price tag swells to $7.91 million per breach, according to the Ponemon Institute's recently released report "2018 Cost of a Data Breach Study: Global Overview."

The reason behind those rising costs are twofold; the average cost for each lost record grew 4.8% and the average size of data breaches increased 2.2%. The report was based on interviews with 2,200 information technology, data protection and compliance professionals from 477 companies that have had a data breach in the last 12 months. The results came from companies based in 15 countries, including 65 companies in the U.S., and 7% of the companies were retailers.

This special report features some of the technologies that retailers are using to ensure data security. Download the report now  digitalcommerce360.com

VIRTUAL EVENT: Payments and Fraud 360 World Tour
Wednesday, November 14

Prices are becoming more uniform and that's to Amazon's advantage

New Shopify Feature Lets Sellers Track Costs and Margins

Richemont, Alibaba join forces in China's online luxury market




UK: Cyber criminal and shopping addict jailed for 2.5 years for $1.5M fraud scheme
A cyber criminal with a penchant for Louis Vuitton shoes, Cartier bracelets and luxury beauty products will spend at least two-and-a-half years behind bars for fraud. Elizabeth Goh, an ice addict from Sydney with a love of extravagant spending, once splashed $766 on luxury beauty products in one sitting. Now, the 29-year-old is serving prison time over her role in a criminal syndicate that defrauded $1.5 million from 47 separate bank accounts.

Elizabeth Goh, 29, an ice-addict with a penchant for extravagant spending, will spend at least two-and-a-half years behind bars for cyber fraud. More than 27,000 forms of personal identification were accessed in the 'sophisticated' fraud operation beginning in 2016. The syndicate posed as doctors or insurance workers to obtain personal details from victims regarding their phone or internet banking, Cybercrime and Fraud Squad police said. The group exploited Host Card Emulation, a software allowing a smartphone to be used to 'tap and pay' like a credit card. Expensive electronic and luxury goods were bought and then on-sold. At least seven people were faced with 767 charges for the crimes. With time already served, she will be eligible for parole in December 2019. dailymail.co.uk

Two Tampa Men Indicted For Multi-State Counterfeit CC's & DC's Hitting Walmart Stores
Walmart Global Investigations Recognized For Their Efforts - Rarity in DOJ Releases

As part of the conspiracy, Chavez and Alba, of Tampa, Forida, went on an extended weekend spree that spans from South Carolina to Alabama buying goods and pre-paid gift cards with counterfeit credit and debit cards. They hit Walmart stores in North Augusta, South Carolina, Augusta, and Thomson, Georgia, and Oxford, Pell City, Leeds, Hoover, Homewood and Birmingham, Alabama. The defendants were arrested in Birmingham, Alabama and were found in possession of the largest number of counterfeit credit and debit cards seized by the Task Force in the Northern District of Alabama. 

"The defendants in this case are facing federal charges due to the collaborative work of the Secret Service Financial Crimes Task Force with Regions Bank and Walmart Global Investigations to identify the culprits and gather the evidence of widespread fraud," Town said. justice.gov

"110 Gang" Arrested in Syracuse For Selling Drugs & Using Credit Card Fraud to Make Money
Fourteen alleged Syracuse gang members have been arrested as part of a federal racketeering takedown, authorities announced today.

An indictment revealed today accuses the gang members of two murders, robberies, assaults, threats and firearms to control its territory. The gang sells drugs and uses credit card fraud to make money, federal authorities said. Alleged gang activity in the indictment spans a timeframe from 2012 until now. syracuse.com

Albuquerque, NM: Couple caught stealing thousands worth of Halloween merchandise
An Albuquerque couple's big Halloween plans were ruined after they were busted for targeting local pop-up stores. They're accused of fraudulently buying thousands of dollars worth of costumes and other decorations. "This is merchandise that you don't need and it is a little pricey, so they do come in here and try to get away with $40-50 costumes a lot," says a Spirit Halloween store manager.

Albuquerque Police say on Wednesday, at the Spirit store on Montgomery and Wyoming, Seth McKelvy-Cothren used a fake credit card to buy more than $1300 worth of Halloween loot. The next day, police say he went back to the Wyoming location and made another big purchase, seen in this security video. It appears he brought his family for the crime. The manager of the Cutler Spirit store says McKelvy-Cothren, his girlfriend Lona Armstrong, and their 5-month old son, went to her store right after to try and do it again. But she says her staff knew something wasn't right when McKelvy-Cothren handed over a credit card with no name or numbers on it. "When we went to scan it, it actually didn't even scan or work. He was like well I know the credit card number, and we're like we can't do that." krqe.com

Riverside, CA: Update: Woman pleads 'not guilty' to stealing thousands in baby formula from multiple Target stores all in one day
Dejonette Davis, who was arrested Aug. 24, claimed she sold cans of baby formula for about $10 each so she could pay her bills and support her 1-year-old daughter, according to a declaration in support of an arrest warrant. The 22-year-old woman was arraigned Thursday in Riverside County Superior Court, where she pleaded not guilty to one count of grand theft. She's scheduled to return to court Nov. 5 for a felony settlement conference. She is free on bail while awaiting trial.

An investigation began when Riverside County sheriff's deputies were dispatched to the Palm Desert Target on Aug. 24. A loss-prevention officer had done an inventory check and noticed "a large amount" of Enfamil baby formula cans were missing. Surveillance footage showed two women purchased a storage bin that contained 35 hidden cans of baby formula worth $961. The officer contacted staff at the La Quinta Target and he learned $1,473 worth of Enfamil formula and baby products had been stolen from there, as well. The suspects were finally detained at the Cathedral City Target. Authorities said they took about $500 in Enfamil products. desertsun.com

Memphis, TN: Arrest made after more than $8,000 in items were stolen from beauty supply store

Carbondale, IL: Police searching for 3 Dick's Sporting Goods theft suspects, possibly involved in other incidents

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Shootings & Deaths

Birmingham, AL: Shooting leaves two injured, one dead at McDonald's
Birmingham Police are investigating a shooting at a McDonald's that left a man dead and two people injured Saturday night. Officers responded to the restaurant around 10:45 p.m. on a call that multiple people had been shot. A masked man entered the restaurant when an employee was letting a father and his sons out the door. The Masked man then began to open fire into the restaurant and the father began shooting at the masked man. As a result of the gunfire, the father, son and masked man were struck. The father and son do not have life threatening injuries. Birmingham police confirmed that one adult male died from his injuries. Investigators are not clear whether the victim was robbing the store or targeting someone in the business. cbs42.com

Des Moines, WA: Deadly shooting outside Des Moines strip mall
Police said the shooting happened about 9:14 p.m. in the Redondo Square parking lot on Pacific Highway South. The shooting took place near the Planet Fitness and Bartell Drugs at the west end of the mall. No suspect information or vehicle information is available at this time. q13fox.com

Overland Park, KS: Police identify suspect in Friday shooting at Oak Park Mall,
but he remains at large

Overland Park police said they have identified the man seen in a surveillance video from Oak Park Mall Friday opening fire on two others in the parking lot. However, the man has not been arrested yet. The incident occurred around 8:15 p.m. Friday near the entrance to the mall's food court. A security camera captured footage that showed three men gathered in the parking lot when one of the men pulled out a gun and began shooting. The two men who were being shot at fled inside the mall building, which sustained damaged walls and broken glass.

No bystanders were injured in the shooting, though police say the located blood inside the mall itself, leading them to believe one of the two men who ran inside may have been hit by the gunfire. The shooting led to several minutes of chaos inside the mall, as some shoppers were instructed to shelter in place after the gunfire began. The mall closed for the night after the shooting, but opened for normal hours on Saturday. kshb.com

Robberies, Incidents & Thefts

Bellevue, NE: Suspects zip-tied customers and employees during CVS robbery; three in custody
Three teenagers are believed to have robbed a CVS pharmacy at gunpoint Sunday morning. The suspects are 17,18 and 19 years old. At 9:30am, two teenagers went into the store with a gun, and the third waited outside in the car. "The teens who went into the store detained the employees and a customer and got away with prescription medication," Sgt. Scott Miller, with the Bellevue Police Department, said. Once the call for help came in from the store, police were able to track down the suspects in a vehicle, "They were apprehended within minutes of the robbery call," Miller said. Nobody inside the store was hurt during the robbery. ketv.com

Philadelphia, PA: Police seeking woman responsible for multiple Armed Robberies in University City
Newly released video shows a woman that Philadelphia police say they are searching for in a number of armed robberies in University City. Police say she held up a beauty supply store Thursday night on Farragut Street in West Philadelphia. Authorities say she was seen inside the business days earlier, and later came back with a shotgun. She's believed to be responsible for three other robberies in University City in a matter of weeks. 6abc.com

Valencia, CA: Valencia Town Center Mall Robbery Leads To 40-Mile Pursuit, Suspects Arrested Near Tejon Pass

Thousand Palms, CA: Man arrested last night now charged in connection with 8 Armed Robberies

Bakersfield, CA: Four suspects wanted in Macy's store robbery in Valley Plaza Mall

Elizabethtown, KY: Belk Shoplifters become physical, pull gun on Loss Prevention

Chicago, IL: 4 Little Village stores robbed at knifepoint, Chicago Police arrest suspect

Warren, MI: Three Men Sought In Series Of ATM Smash-And-Grab Robberies

Lucido Fine Jewelry in Birmingham, MI reported an Armed Robbery on 10/27

Kay Jewelers in the Lancaster Mall, Salem, OR reported a Grab & Run on 10/25, item valued at $525

Kay Outlet in the Tanger Outlets, North Charleston, SC reported a Grab & Run on 10/27, item valued at $7,599

Piercing Pagoda in the Outlet Collection, Auburn, WA reported a Grab & Run on 10/27, item valued at $1,529

Zales in the Fairway Plaza, Pasadena, TX reported a Burglary on 10/28, still auditing loss

UK: Nuneaton, England: Shocking footage shows gang smash into jewelry store as shoppers look on horrified

UK: Police release man, 45, arrested on suspicion of trying to steal the Magna Carta from Salisbury Cathedral on bail

Credit Card Fraud

Alachua County, FL: Man accused of stealing thousands of dollars while in jail
Justin Williams, 28, is accused of stealing about $2,800 to add to his commissary and phone account in late August. Several people called Williams to give him credit card numbers, expiration dates, security codes and billing address zip codes during the last week of August, the report said. On Aug. 23, a woman called Williams twice to give him credit card information, deputies said. Williams used one card to add $300 to his commissary and $50 to his phone account and another to add $1,350 to his phone account.

Williams called another woman multiple times over the next couple days to talk about finding card numbers to use, deputies said. At one point, Williams told the woman, "Don't do anything to kill the card, or I'll kill you." He also attempted to bond out two other inmates with the stolen information, the report said. Williams was charged with nearly 40 new counts for fraud and theft. alligator.org

Sentencings & Charges

Bartow, FL: Double murder/ Pawn Shop Armed Robber sentenced to Life in Prison

Menlo Park, CA: CVS Pharmacy Armed Robber sentenced to 12 years

Las Vegas, NV: Father And Son Sentenced To Prison For Armed Robbery Spree In 2017


Adult Store - St Cloud, MN - Robbery
Baskin Robbins - Los Angeles, CA - Burglary
Beauty Supply - Philadelphia, PA - Armed Robbery
C-Store - McCracken County, KY - Armed Robbery
C-Store - Metairie, LA - Armed Robbery/ Shooting
C-Store - Toledo, IA - Burglary
C-Store - Madison, WI - Armed Robbery
C-Store - Dunkirk, MD - Armed Robbery
C-Store - Kulpmont, PA - Robbery
C-Store - Union County, NC - Armed Robbery
C-Store - New York, NY - Armed Robbery
Circle K - San Diego, CA - Robbery
Department Store- Elizabethtown, KY - Armed Robbery
Dollar General - Bristol, TN - Armed Robbery
Family Dollar - Macon, GA - Armed Robbery (Emery)
Family Dollar - Macon, GA - Armed Robbery (Houston)
Family Dollar - Phoenix, AZ - Robbery
Family Dollar - Topeka, KS - Armed Robbery
Family Dollar - Haines City, FL - Armed Robbery
Gas Station - Tyler, TX - Armed Robbery
Gas Station - York, PA - Armed Robbery
Grocery - Roy, UT - Robbery/ Assault
Gun Shop - Atlanta, GA - Burglary
Gun Shop - Monterey, CA - Burglary
• Jewelry - Pasadena, TX - Burglary
Jewelry - Birmingham, MI - Armed Robbery
Liquor store - Buchanan, MI - Armed Robbery
Macy's - Bakersfield, CA - Robbery
Pharmacy - Columbus, OH - Armed Robbery
Pharmacy - Brattleboro, VT - Armed Robbery
Restaurant - Los Angeles, CA - Burglary
Restaurant - Thousand Palms, CA - Armed Robbery
Restaurant - Philadelphia, PA - Armed Robbery
Verizon - Union County, NC - Armed Robbery
Verizon - Chicago, IL - Armed Robbery


Daily Totals:
29 robberies
6 burglaries
1 shooting
0 killings




Tracy Abrahamowicz
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