Web version / Mobile version

 11/1/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Quick Take 13

LP Leadership in a Digital Age

Quick Take 12

Watch More Here



Q4 RAM LP Committee Meeting
Nov. 28
Axis Experience Center
Chelmsford, MA

RLPSA Connect
Nov. 15

D&D's Live in NYC
At NRF Big Show

Monday, Jan. 14

The Daily's New Year's
Kickoff Reception

Honoring NRF LP Council
Tuesday Evening Jan. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

RILA AP Conference 2019
May 5-8

CNP Expo 2019
May 21-24

NRF Protect 2019
June 11-13

RLPSA Conference 2019
Aug. 4-7

See More Events



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

HD Supply Asset Protection Team with 3xLogic and Stanley Security

" One Team, Driving Customer Success and Value Creation"

Featured in picture, left to right: Chris Olney, Asset Protection Manager; Bill Parker, Sr. Internal Auditor; Derek Fieber, Inventory Control Manager; Brian Friedman, Director of Asset Protection; Jeff Conklin, National Account Manager (Stanley); Mike Stover, Fraud Analyst; Steven Singh, Asset Protection Manager; Michael Stevens, Regional Sales Manager (3xLogic)

Chris Olney and Steven Singh competing in side by side axe throwing game


Got a picture of your team on your cell phone?

Send it to us!



The NRF ORC Effort

Trends - Value - Get Involved

With 96% of the nation's retailers experiencing Organized Retail Crime, 67% experiencing its continued growth, and the National Retail Security Survey showing shoplifting and ORC as the leading cause of retail shrink for the fourth consecutive year, it's no wonder that Organized Retail Crime continues to be the biggest physical store security risk for retailers in the U.S.

In this roundtable discussion, the two Co-Chairs of the NRF's ORC/Investigators' Network Committee, Jon Shimp (Louis Vuitton) and Gabe Esposito (Verizon), talk about the NRF's ongoing ORC efforts and the challenges and trends they're seeing on a national level. And two of their team members, Robert Ruiz (Louis Vuitton) and Chris Baker (Verizon), share some of the recent developments for ORCA's on a regional level. 

 Episode Sponsored By:

Joan Manson - VP at The Container Store - Quick Take 14

As Chair of the NRF's Women in LP Committee, Joan Manson has been a longtime advocate for women in the retail loss prevention industry. In this Quick Take, she talks about the annual Women in LP Luncheon at NRF Protect, the group's year-round networking opportunities, and the recent article she wrote for the D&D Daily regarding sexual harassment in LP.




In Case You Missed It

October's Moving Ups

 New Senior LP's - 11 Appointments - 10 Promotions

Art Van Furniture promoted Mike Case to Senior Director of Loss Prevention
Big Lots named Robert Lacommare, CFI Vice President of Asset Protection
Clarins Group named Ken Keegan Director of Security, Safety and Loss Prevention
del Lago Resort & Casino promoted Karla Hock to Director of Risk Management
DSW Inc. named Adam Gilvin Director of Loss Prevention
Duluth Trading Company named Joe Anderson Senior Manager of Organizational Asset Protection & Safety
Family Dollar named Keith Clarke, CFI Director of Loss Prevention
Goodwill of the Olympics and Ranier Region named Keith Hall named VP of HR, Safety, Security and LP
Luxottica promoted Chad Matheny to Senior Manager Asset Protection - Facilities/ORC
Nike promoted Janet Neron promoted to Director, Risk & Control Operations
Retail Business Services, an Ahold Delhaize USA Company named Tina Sellers Director of Asset Protection
Ross Stores, Inc. promoted Jayson Sutton to Vice President of Loss Prevention
Ross Stores, Inc. promoted James Curtis to Vice President of Shortage Control
Sam's Club named Jennifer Gray Director of Safety and Compliance
Sears promoted Don Strand promoted to VP, Human Resources - Compensation, HR Operations and Services
Sephora promoted Lorna Ryan to Senior Manager, Internal Audit & Control
Tapestry promoted Paul Andrews to Director, Asset Protection Administration and Analytics
The Monitoring Association named Celia T. Besore named Executive Director
Tyco Retail Solutions named Jean Ann Schutte Director, Retail Sales US East
Tyco Retail Solutions named Janice Dziuk Director, Retail Sales US West
Verizon Wireless promoted Michael Baker to Corporate Security Manager - North Central Market

Kazuya Ohara named Director, Asset Protection for Tony's Finer Foods/Fresh Market
Kazuya's previously held the role of Senior Manager, Analytics and Shrink Operations for Sears Holdings Corporation for over three years. Prior to that, he was the Manager of Analytics & Shrink Operations for the retailer, and held various asset & profit protection roles at Kmart including Area Manager Asset & Profit Protection, Manager Asset & Profit Protection, and Associate, Asset & Profit Protection. Kazuya also served in the U.S. Navy for 8 years as a Petty Officer Second Class. He earned his Bachelor of Arts degree in Criminal Justice from Metropolitan State University. Congratulations, Kazuya!

Submit Your New Corporate Hires/Promotions or New Position

A Sustainable, Eclectic, Inspiring, Retail Fashion Brand Story
Five Reasons Swiss-Retailer FREITAG Epitomizes the Future of Retail

By Tony D'Onofrio, Global Retail Influencer

Retail inspiration can be found in every corner of the world and for this blog post we visit Switzerland. FREITAG is the quiet Zurich based fashion accessory brand selling over 300,000 of its unique products across the globe every year.

The visit to the Zurich store was a great reminder that on five levels, this Swiss brand epitomizes the future of retail.

● Focus on sustainability - 93% of global consumers expect more of the brands they use to support social and environmental issues.

● Each product being individualist and unique to the person using it - 1 in 4 consumers are willing to pay more to receive a personalized product or service.

● The global reach of innovative brands in finding their market which is getting easier - The Internet of Things (IoT) market size for retail is set to exceed $30 billion by 2024. Markets will be global faster for differentiated cult brands.

● Every day products around you, even those being discarded can be a source for a successful new business model.

● Innovation needs to be continuous and evolving. tonydonofrio.com


Facial recognition is becoming a competitive tool in the fight against fraud
Return policies are coming back to haunt some retailers. Customers - and some people who are not customers - seem to have an insatiable appetite for bringing goods into a store and asking about credit for returned merchandise.

Some retailers are using facial recognition technology to combat returns fraud, comparing the facial image against a database of known shoplifters and fraudsters.

Merchandise returns cost retailers in the United States more than $350 billion in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

"Fraud is such a big number in retail, one that largely goes unchecked," says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

"It's hard to find tools to combat fraud," Trepp says. "Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this."

The new Fraud-IQ works in two ways to assist retailers. "First, it can identify people entering the store without a package and then showing up at the return counter with goods to return," Trepp says, "and the second works against repeat offenders."

This latter involves patterns, analytics and software. "It arms retailers against previous offenders," he says.

ADDITIONAL LP USES The technology has the capability for multiple uses inside stores. "It absolutely can be of help" in combatting employee theft, Trepp says, because it can track how many times an employee leaves and re-enters the store during a work shift. It can also track how often a friend might visit an associate and buy a few things, not all of which are necessarily rung up, or how frequently friends are showing up in a store just around an employee's quitting time. stores.org

Google employees around the world are walking out today to protest the company's handling of sexual misconduct
Hundreds of Google employees will walk out of more than 20 offices around the world to protest the company's handling of sexual misconduct in the wake of a bombshell New York Times report.

The protest is meant to send a message that the company needs more transparency around its handling of sexual harassment as well as more employee empowerment overall.

The demonstrations - set for 11:10 a.m. at each local time - come in in the wake of an explosive New York Times' report that detailed how Google shielded executives accused of sexual misconduct, either by keeping them on staff or allowing them amicable departures.

Demonstrators were seen pictured in Singapore, Tokyo, London, Berlin and Zurich in a number of Twitter posts shared by the organizers, accompanied with the hashtag #GoogleWalkout.

Previously, employee organizing has appeared to sway company business decisions. In June, Google's cloud unit said that it would not renew a controversial Pentagon contract next year following intense internal backlash.

Most recently, Google employees expressed outrage after plans leaked that it had considered a censored search app in China. A handful of employees quit in protest and hundreds of others signed a letter saying that it raised "urgent moral and ethical issues."

Other tech companies, too, have had employees protest recent projects. Representatives from Amazon, Salesforce, and Microsoft have signed petitions and held demonstrations concerning how their work is being used for surveillance or separating families at the U.S. border.

The Tech Workers Coalition, an employee activist group, says that it's seen an increase in interest and events over the last year.

Here is the full statement from employee organizers. cnbc.com


It's a Make-or-Break Season For a Few
These 8 retailers can't afford a disappointing 2018 holiday shopping season

Department store chains Sears, J.C. Penney and Neiman Marcus are ailing, while strip-mall stalwarts Kmart and Bed Bath & Beyond are struggling to lure customers. And flailing mall retailers like Claire's and Charlotte Russe must deliver results.

Many major retailers are already showing signs of suffocation. Seventeen have defaulted on their debts since the start of 2017, including Sears, Payless, GNC, Rue 21, Bon-Ton Stores and David's Bridal, according to S&P Global Ratings.

Even during the financial crisis it wasn't this bad. Only five defaulted in 2009 and five in 2010, the worst individual years until 2017. Companies that fail to pay their debts on originally promised terms qualify as defaulters and are often considered at serious risk of bankruptcy - if they're not already there.

Flourishing apparel retailers like T.J. Maxx and Marshalls - part of parent company TJX Companies - as well as adaptable specialty chains like Best Buy are proving that retailers can succeed when they cater to their customers.

But they are the exception to the rule in the retail business, as many others are grasping for traction, especially retailers that rely heavily on mall foot traffic. Vacancy rates at regional and super-regional malls hit 8.6 percent in the second quarter, marking a six-year high.

Here are several key retailers that can't afford a bad holiday season this year:

1. Sears and Kmart
2. JC Penney
3. Bed Bath & Beyond
4. Neiman Marcus
5. Claire's Stores, Charlotte Russe and J. Crew  usatoday.com

London's Met Police to Launch Branded Clothing Line
Cashing In On NYPD-inspired Merchandise Range

London's cash-strapped Metropolitan Police Service is to launch a range of branded clothing and souvenirs in a bid to boost its funds.

Seeking to emulate the popularity of merchandise bearing the NYPD logo, the Met hopes the plan will help ease the burden of recent budget cuts on frontline policing.

The force, which serves more than eight million people across 620 square miles in the UK capital, has enlisted the branding company The Point.1888, whose former clients have included the country's prestigious Tate art galleries, its Olympic contingent -- Team GB -- and the healthy-fast-food chain Leon. cnn.com

A Call for the Thin Purple Line - "Thin Line" - Colors By Discipline
One of the most common and recognizable symbols for law enforcement support is the "Thin Blue Line."

The "Thin Blue Line" American flag represents law enforcement and is flown to show support for the men and women who put their lives on the line every day to protect America and its citizens.

The "Thin Red Line" is used by the firefighting community to show support for firefighters as well as to memorialize firefighters who are killed in the line of duty. The "Thin White Line" represents Emergency Medical Services and the "Thin Gold Line" represents Communications Operators (dispatchers). The "Thin Green Line" represents Federal Agents such as Border Patrol, Park Rangers, Game Wardens and Conservation Personnel whereas the "Thin Silver Line" represents Corrections Officers.

"Security personnel in the public and private sectors form an essential part of the protective apparatus of most nations. Globally, there are an estimated 20 million private security workers. In the United States, the U.S. Department of Labor statistics states there are more than 1.1 million private security guards in the U.S. compared to 666,000 police officers.

But how is the security profession, both public and private, symbolized? At present, security professionals don't have their own "Thin Line" color. That may be changing.

The ASIS Law Enforcement Liaison Council (LELC) voted on July 11, 2018, unanimously to recommend the color purple (Velvet Purple [Pantone 2612]) be adopted as the official "Thin Line" color for the security profession. Tom Conley has written a white paper, "The Case for the Thin Purple Line," that outlines the issue and offers reasons why the proposal should be adopted by the security industry at large.  securitymagazine.com

It's three weeks to Black Friday, and retailers have a problem
Desperate for labor, retailers offer workers more hours

One solution: Offer workers more hours, which can make them eligible for health benefits and other accoutrements of full-time work.

"These candidates are demanding 40 hours a week, and they can," says Erika Mendez, senior vice president of a staffing firm called Pyramid Consulting Group. "A lot of the power is in their hands, and the employer has to bend to that power."

The Bureau of Labor Statistics reported in September that the average workweek for retail jobs has rebounded to 31 hours, up from a low of 29.4 hours in early 2014.

According to an analysis by the career website Indeed.com, jobs in retail experienced the largest decline in the share of all jobs posted that are part-time since 2016 - by nearly 40% in some positions.

"It is my understanding that in order to attract people, we are giving them additional hours," says Jack Kleinhenz, chief economist at the National Retail Federation. cnn.com

Visa Becomes the Official Payment Technology Partner for NYC's Hudson Yards
To attract international and domestic visitors to Hudson Yards, Visa will work to establish cardholder benefits and moments that offer preference and access, and allow customers to tap to pay with their contactless card or payment-enabled device at checkout. Using a contactless card to tap to pay is becoming the preferred way to pay around the world with more than 40 percent of Visa domestic transactions - excluding the U.S. - occurring with a single tap1. businesswire.com

Will Albertsons have robots filling online grocery orders in its stores?
First National Grocer to Implement AI-Driven Micro-Fulfillment

Albertsons announced earlier this week that it is engaging in a pilot to test a micro-fulfillment center that makes use of artificial intelligence and robotics to fill online grocery orders at the store level.

The system that Albertsons has chosen for the test creates a designated area within an existing store location, typically somewhere between 6,000 and 10,000-square-feet, where the most popular items ordered online are stored. When an order is received , the system uses totes and conveyors to deliver the selected items to an Albertsons' associate, who will prepare the order for delivery. The vendor behind the system, Takeoff Technology, claims it greatly reduces the time it typically takes stores to fill individual customer orders. globenewswire.com

Employers Can Be Liable for Distracted Driving
It's easy to imagine: A manager takes a business call while driving to work, a driver browses social media while delivering packages, or a salesperson who's stuck in traffic sends a text to a client. So what happens when distracted drivers cause accidents while they're working? Employers could be on the hook for damages.

About 100 people die in car accidents every day, and distracted driving is a leading cause of fatal crashes, 40% of all workplace fatalities in 2016 involved transportation incidents. Roadway accidents accounted for more than any other type of transportation incident that led to a worker's death.

If an employee is driving a work vehicle, even when off duty, the employer could be held responsible. Furthermore, an employer may be liable when an off-duty worker is driving his or her own vehicle and causes an accident while making a work-related call or sending a text.

"It's all about risk management," Barnett said. What level of risk is the employer willing to take? shrm.org

OSHA Clarifies Safety Incentive Programs and Post-Accident Drug Testing
Action taken under a safety incentive program or post-incident drug testing policy would only violate 29 C.F.R. § 1904.35(b)(1)(iv) if the employer took the action to penalize an employee for reporting a work-related injury or illness rather than for the legitimate purpose of promoting workplace safety and health.

In addition, most instances of workplace drug testing are permissible under § 1904.35(b)(1)(iv). Examples of permissible drug testing include:

● Random drug testing.
● Drug testing unrelated to the reporting of a work-related injury or illness.
● Drug testing under a state workers' compensation law.
● Drug testing under other federal law, such as a U.S. Department of Transportation rule.
● Drug testing to evaluate the root cause of a workplace incident that harmed or could have harmed employees. If the employer chooses to use drug testing to investigate the incident, the employer should test all employees whose conduct could have contributed to the incident, not just employees who reported injuries. osha.gov

Political Discussions at Work
A Conversation With Your Field Teams Worth Having?

Ahead of the Nov. 6 midterm elections, the nation is as divided as ever along partisan lines. Employers need to remind employees that they expect any political discussions at work to be civil.

Many political discussions are "extremely divisive in the workplace, reflecting our country's current polarized political climate," said Audra Jenkins, chief diversity and inclusion officer with Randstad North America, based in Atlanta.

Over half-55 percent-of 807 respondents of a Randstad survey conducted in August had witnessed heated political discussions at work, and more than a third-38 percent-had participated in them. Although 38 percent said they'd changed their opinions based on discussions with colleagues, 72 percent felt anxious when heated arguments occurred, and 44 percent said the arguments hurt their productivity.

Read the rest of the story: Employers Should Defend Civility as the Midterm Elections Near shrm.org

ISCPO Special Corporate Membership Offer:
Get the Rest of 2018 FREE!

It pays to be a ISCPO Corporate Member! Your company's annual membership gives you access to an ever-expanding network of professionals and opportunities within the industry. And, the biggest perk is 20% off our Annual Conference rates! Click Here to Learn More.

JMJ Phillip Group Executive Search Firm Post on Indeed
VP Loss Prevention Job for Retail Chain in Dallas ($145k to $165)

A Vice President of Loss Prevention job opening in the greater Dallas, Texas area. An industry leading retail chain company is searching for a qualified individual to fill the position of Vice President of Loss Prevention in the greater Dallas, Texas area. The Dallas Vice President of Loss Prevention will be responsible for developing and leading the loss prevention, safety, security, and audit teams for all company locations. indeed.com

Editor's Note: Sounds Like JC Penney. However the money seems light.

QVC & HSN Merge - Cut 350 Jobs

Quarterly Results

Yum Brands Q3 Global comp's up 2%, systems sales up 5%
   KFC Division comp's up 3%, sales up 7%
   Pizza Hut Division comp's down 1%, system sales even
   Taco Bell Division comp's up 5%, system sales up 8%

Sprouts Q3 comp's up 1.5%, sales up 10.2%


Anti-Counterfeit & Currency Expo
November 6-8 - Las Vegas, NV

Anti-Counterfeit & Currency Conference is a completely free-to-attend program for loss prevention, asset protection, operations and treasury professionals. This two-day, free-to-attend program provides invaluable insights on how retailers can drive efficiencies across cash management operations, enhance security and reduce cash shrinkage.

With participation from 100+ exhibitors, 2,000+ attendees, and 60+ speakers from companies including McDonald's, Shoe Carnival, Tidel, Glory, SUZOHAPP and Fifth Third Bank, this is a not-to-be-missed event.

Attend this November to gain priceless insights from retailers and suppliers on the industry's toughest challenges and most exciting innovations.

Don't delay; secure your free delegate pass today!

Register for ACCE 2018     View the agenda

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



The Results Are In!

CIS Convertible IR/Magnet Tag: Part 1
Offender, Customer, and Associate Feedback

The Loss Prevention Research Council (LPRC) conducted a series of in-person survey interviews at a Jacksonville, FL Mid-box StoreLab to understand associate, customer, and offender reactions to CIS's IR/Magnet Convertible tag and detacher ecosystem of technologies. The trial portion of this test, along with another set of Customer, Offender, and Associate data and an additional technological focus of anti-shoplifting tethers, will be collected and released as a Part 2 Report in 2019. (Ratings scale is from 1.0 to 7.0 on all surveys)

Research Goals:


1. Do customers notice the CIS Convertible Tag?
2. Are customers bothered by the presence of the CIS Convertible Tag?
3. Do customers believe the CIS Convertible Tag will be an effective crime deterrent?

Below are direct Customer quotes regarding the CIS Convertible Tag:

"Lock (on other tags) makes me feel like I'm being accused"
"As long as they're not in the way of trying them on I don't care. Prefer smaller I guess"
"These are nice"
"Looks more secure (than other tags)"
"This is less bulky (than other tags)"
"This looks more intimidating, or odd I guess"

Customers believed the Convertible would be a strongly effective deterrent, rating it an average of 6.1 where 7 was "Very Effective at Preventing Shoplifting".

80% of Customers indicated that they had never noticed the Convertible tag or any technology like it while shopping in this store.

Click here to read the rest of the results.


Digital Risk Management and Controllership
Digital risk management (DRM) can benefit finance teams looking to answer specific risk-related questions and create an organized structure around the control of those risks, even as risks expand and progress. DRM is a framework and strategy designed to help companies govern risk associated with the end-to-end life cycle of digital transformation involving advanced technologies. DRM can help organizations enhance controls while increasing ROI and protecting value.

Embracing a DRM strategy can offer several benefits, such as:

● Improved compliance and governance that mirrors new technologies
● More efficient oversight of financial processes
● Potential cost reductions related to processing time and error resolution
● Scalability as new technologies are implemented and utilized
● Increase in automated controls
● Reduction in testing hours associated with manual controls

The DRM framework consists of three main pillars - plan, enable, and monitor - and it lays out a structure of risk management that may assist controllers and finance professionals as they navigate ongoing digital transformation challenges.

Plan and Align: Laying the Foundation for DRM The first pillar of DRM involves planning and alignment around the structure that enables digital transformation - laying the foundation for the management of digital technologies and their associated risks.

Process and Controls: Designing the Structure for DRM Digital transformation requires structured processes and procedures as well as a design for implementation and change management. The second pillar of DRM focuses on putting proper processes, controls, and policies in place to enable rapid transformation while maintaining effective risk management and mitigation.

Protect and Monitor Digital transformation requires new approaches to traditional areas such as audit, compliance, and cyber, and methods for new areas such as brand and reputation management and algorithmic risk. Some questions controllers should consider related to new approaches include: How will the audit change; How does the finance team need to think about cyber issues; How will automation affect controls; and How will a digital controllership monitor compliance?

Implementing the three pillars of the DRM framework can enable clear ownership of implementation and transformation activities across the digital space, helping to define the creation of a DRM center of excellence. wsj.com

Use pass phrases and 2FA to beef up access control
If you must rely on passwords, the key principle is that they should be created at random from a large number of possible combinations without the predictability described above. However, people are not good with randomness, so increasing entropy by using more characters is usually a better option than trying to create short random character strings which are unlikely to be remembered so may be written down.

One approach is to use three unconnected words. This, in theory, can give eight trillion combinations, but only if one cannot be guessed from another. Another is to use a passphrase. This gives a much longer password, so increasing the number of possibilities. Don't assume common short words add much except making it easier to remember, but including uncommon place names and foreign words should help, as this increases the attackers search space.

Calculating the entropy or strength of a password is not easy, because of the human element, but generally longer is safer. Also, while there are many "password strength testers" available on the net, they give varied and often inaccurate results dependent on the algorithm used. computerweekly.com


3 Charts Show Why The Good Old Days Are Shrinking For Mainstream Retail
Unfortunately for them, things may soon get worse

American consumers are likely to spend about $2.6 trillion on what Morgan Stanley calls "core" retail products. Of that amount, about 20% will be spent online and will hit 22.4% next year. That's up from about 18% last year and just 12% in 2014.

Overall core retail will only grow 1% next year, with online sales stealing every dime of their massive growth from brick and mortars, and the pace is speeding up!

With ecommerce averaging one percentage point of market share each year in growth for about a decade. But that number doubled in 2016 and will hit 2.3 points this year and 2.4 points next year.

But the real and biggest spike came last year's fourth quarter when it jumped 4 points or 21% of core retail sales.

Morgan Stanley is expecting a similar rise this year, forecasting that online sales will account for 23.3% of core retail sales this holiday season. That could spell bad news for traditional retailers. businessinsider.com

Dispatches From The Mobile Ad Fraud Battlefield
The exact numbers are elusive. But it's estimated that 70% of marketers' budgets flowing into digital are now allocated to mobile. According to ad spend research from eMarketer, that's a 34% share of total U.S. ad spend. It's also an increasingly attractive target for fraud, where the battlegrounds constantly vanish and reappear.

"Fraudsters find the new mobile ecosystem much easier to scam with a plethora of opportunity," says Matthew Kaskavitch, with the department of communication, University of Colorado Denver. "Ad fraud schemes still happen across all devices, but mobile is the next frontier, particularly app installs."

One of the organizations attempting to drive this ongoing conversation is The Coalition Against Ad Fraud. Andreas Naumann, head of fraud at Adjust, a mobile technology firm headquartered in Berlin, is helping to lead the coalition. "A growing list of platform leaders has pledged to tackle mobile ad fraud head-on. We are working closely together to develop new solutions that further tackle the persistent issue of fraudulent traffic. "All members share the same objective: disincentivizing ad fraud together."

The group's first step was to create what it refers to as "a standardization document." Next, opening CAAF to advertisers and third parties. "The goal," says Naumann, "is to massively improve the transparency and measurement quality in order to give advertisers a leg up in the fight against fraud." This fight against ad fraud takes on an accomplished army of invisible enemies. Click injection and high-frequency click spam are two of the most formidable. forbes.com

Chinese Retail Giant JD.com Launches Blockchain Research Lab

Four more states' online sales tax laws go into effect on Nov. 1

CVS Is Testing Out Prime-Like Memberships as Amazon Jumps Into Prescription Drugs

The Future Trends of eCommerce




ORC 'Shark' Week coming Nov. 12-16
with articles, videos and stats

Got an ORC story, a cool case, pics of your ORC Association teams & meetings? Want to write an article about ORC in your region or nationwide? Got some thoughts or opinions you want the industry to hear about? Need to update your state's legislation?

Send us your news and pics and let us get the whole industry involved and supporting your efforts!

'Traveling fraud group' from Arkansas arrested after allegedly stealing credit cards in Boise, Idaho
Three Arkansas women were arrested Monday on charges of burglary after allegedly stealing credit cards at Ada County recreational facilities. According to a release from the Boise Police Department, Jonte Duhart (25), Daikisha Johnson (26) and Larhonda Martin (28) are part of a "traveling fraud group" from Little Rock, Arkansas, who came to the area to steal credit cards and then buy gift cards worth thousands of dollars. The Organized Retail Crime Association of Idaho assisted in the exchanging of information between law enforcement agencies and businesses, Boise police said. idahostatesman.com

Glenview, IL: $19,000 Furniture Store heist
Someone broke into the Furniture & Bedding Outlet between 4 p.m. on Oct. 28 and 11:15 a.m. on Oct. 29. The owner discovered the back door left partially open and a large amount of furniture missing, including four Italian leather sofa sets worth about $4,800, 150 children's chairs and 50 children's tables and shelves worth $12,000, four metal filing cabinets containing paperwork and about $2,300 in cash. patch.com

Jefferson County, AL: Man robs CVS of over 1,000 Opioid pills
The Jefferson County Metro Area Crime Center is asking for help in identifying a man that they said stole 1,000 opioid pills from a Center Point Pharmacy. On October 23, the robbery occurred at the CVS on the 2000 Block of Center Point Parkway. trussvilletribune.com

Tallahassee, FL: Kay's Jewelers Manager accused of stealing nearly $3,500
through fake refunds

A Tallahassee man is accused of stealing from a Kay Jewelers store he managed. Holloway Samuels, 25, used fraudulent refund and return/exchanges to steal from the Kay Jewelers Store, according to a probable cause affidavit. wtxl.com

Waupaca, WI: Brothers busted for $1,500 shoplifting at Fleet Farm store
Police say two brothers from Burlington were caught leaving a store with nearly $1,500 in stolen merchandise. Jason R. Bennett, 32, is charged with retail theft, felon in possession of a firearm, carrying a concealed weapon and obstructing an officer. Russell W. Bennett, 29, is charged with retail theft. According to the criminal complaint, one of the men allegedly had a drill combo, battery, circuit breaker, sheath, leather boots and hooded jacket worth $673. The other man allegedly had a pistol magazine, tool kit, marine items, LED lights, cordless drill, batteries, belt, shirt and two hats worth $810. waupacanow.com

Savannah, GA: Police looking for Lowe's shoplifting suspect
Savannah Police are asking for the public's help to identify a man who shoplifted from a business on Thursday, Oct. 4. Police say surveillance footage caught the suspect walking into Lowe's on Abercorn Street around 1:30 p.m. and shoplifting items collectively valued around $400. He then got away in a red sedan. wtoc.com

Batavia, NY: Warrant Wednesday, NY State Police seeking Shoplifter Fugitive
Jenna L. Broadzinski, 35, is wanted by State Police in Batavia on misdemeanor drug and theft charges that allege she was caught with packs of heroin when caught shoplifting at a local Target three years ago. timesunion.com

Quebec, Canada: RCMP victimized by $100,000 Credit Card Cloning scam
The Royal Canadian Mounted Police has changed the way it handles credit cards for gasoline purchases after it fell victim to organized criminals and the fraud went undetected for months. By the time the RCMP realized one of its gas cards had been cloned, the crooks had racked up $104,555 in purchases. cbc.ca

Augusta, ME: Woman facing felony theft charges for $1,500 Walmart shoplifting incident

Scarsdale, NY: Shoplifter steal nearly $600 in Allergy medication

Glenview, IL: Jewel-Osco reported 2 men stealing 0ver $500 worth of razor blades

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Mesa, AZ: Police identify man found dead at Grocery store
Mesa Police said officers responded to a report of an injured person at Lindo Mercado on Monday morning. When officers arrived on the scene, they found a man, later identified 49-year-old Thomas Lee, dead inside the store. Police believe the death is suspicious. Detectives are investigating. azfamily.com

Update: Lowe's Murder: Holly Colino admits to murder, pleads not responsible by reason of mental disease or defect
Head bowed and speaking in a clear voice, Holly Colino appeared in state Supreme Court on Monday and admitted to the August 2017 slaying of Megan Dix in a Sweden parking lot. Dix, 33, of Orleans County was sitting in her vehicle eating lunch while on break from the nearby Lowe's home improvement store on Owens Road when Colino approached and shot her in the head. Although Colino admitted to her string of crimes before state Supreme Court Justice Charles Schiano Jr. - second-degree murder, criminal possession of weapons, threatening a woman with a gun in Henrietta and a two-hour escape from Monroe County sheriff's deputies - she pleaded "not responsible by reason of mental disease or defect." democratandchronicle.com

Cincinnati, OH: Charges dropped against former Forever 21 employee accused of threatening shooting at Tri-County Mall
A grand jury decided there's not enough evidence to indict a man accused of threatening to carry out a shooting inside Tri-County Mall. Jaime Bernard-Santiago is out of jail after charges of aggravated menacing and inducing panic were dropped. He is a former employee of Forever 21 at the mall. Police arrested him last week at the airport. He had a BB gun that looked like a more powerful handgun. local12.com

San Diego, CA: Update: Probationer Jailed in Slaying of Clerk at Midway-Area Adult Store

Robberies, Incidents & Thefts

Lawrenceville, GA: The Home Depot Shoplifter Who Attempted to Shoot At Shoppers Arrested
Antonio McClure, 37, of Decatur, was arrested and charged with aggravated assault and felony shoplifting. McClure was taken into custody without incident. On Sept. 5, McClure entered a business, loaded over $1,800 worth of equipment and fled to the parking lot. During the course of fleeing, other shoppers attempted to stop him but he pulled out a handgun and threatened to shoot them. He fled to a waiting vehicle and began to load the stolen merchandise. Additional bystanders attempted to intervene but the shoplifter tried to shoot them but his gun did not fire. Police said a second person, helping in shoplifter, was waiting in the vehicle. The shoplifter assaulted a shopper with his handgun, loaded the stolen merchandise into the vehicle, and fled. patch.com

Philadelphia, PA: Police Searching For Gunman Who Stole Nearly $10,000
From Family Dollar Store. Philadelphia police are searching for a gunman who stole nearly $10,000 from a Family Dollar store. The robbery happened last Thursday at the store on North Front Street in the Olney section of the city. Police say the suspect, who wore Muslim-like attire, forced an employee to open the safe, before fleeing the scene in a black SUV. cbslocal.com

Suspect allegedly applauded 7-Eleven clerk's response during
Armed Robbery attempt, 'You have balls'

When Augustine Gutierrez tried to rob a downtown 7-Eleven in early September, the clerk refused to open the register, according to San Antonio police. "It's not happening," the clerk said, according to court records. "If you want, you can reach over here and take the register." Gutierrez, who police said was armed with a handgun at the time, was apparently stunned. "You have balls," he said before shaking the man's hand and leaving the store. Now, a few months later, Gutierrez has been charged in the aggravated robbery. He was already in the Bexar County Jail on a different charge, but the first-degree felony charge was added on Tuesday. mysanantonio.com

Reno, NV: Attempted Burglary at Apple Store in The Summit Mall; sawing through backdoor failed

Herriman, UT: Man masquerading as Spider-Man robs Utah candy shop at gunpoint on Halloween

St. Johns County, FL: AT&T Burglar's blood links him to a 2016 crime

Little Rock, AR: Burger King Burglar steals 2 boxes of Whopper patties

Coventry, England: Post Office tell Postmaster he could be liable after $15,000 taken in Armed Robbery; possible breach of Security Policy

Ballard Fred Meyer Jewelers, Seattle, WA reported a Grab & Run on 10/30, items valued at $1,440

Peoples Jewellers in the Hillcrest Mall, Richmond Hill ON, CN reported a Grab & Run on 10/31, item valued at $2,599

Piercing Pagoda in the Woodland Hills Mall, Tulsa, OK reported a Grab & Run on 10/30, item valued at $599

Skimming Thefts

Springfield, MO: Authorities believe Romanian nationals tied to card skimmers
found on ATMs
Court documents say multiple law enforcement agencies are investigating illegal card skimmers on ATMs in the Springfield area and believe the culprits could be tied to Romania. Loredana Baceanu, 30, was arrested in Nixa on Tuesday, Oct. 23 with 49 debit and gift cards in a hidden pocket of an undergarment and $880 in cash in her bra. Baceanu allegedly told officers she was a Romanian citizen who had entered the United States through the southern border. Before coming to America, Baceanu was part of a Romanian gang that committed a string of burglaries in Wales. news-leader.com

Boston, MA: Romanian National Sentenced and Two Others Plead Guilty in Connection with ATM Skimming Scheme

Sentencings & Charges

Raleigh, NC: Man sentenced to 14 years for series of Armed Robberies and carjacking; CVS and Walgreens
A Federal Judge this week sentenced a James Daniel Bloodworth, 60, of Raleigh to more than 14 years in prison for a series of armed robberies and also a carjacking. On June 14, 2017, Bloodworth was armed with a handgun when he walked into a CVS in Raleigh, approached an employee behind the counter and demanded cash. He threatened to shoot the employee if she did not comply, and he left with $200. The next day Bloodworth walked into a Walgreens in Cary and asked an employee for a pack of cigarettes. When the employee reached the cash register, Bloodworth retrieved a gun, pointed it at the employee and took cigarettes and $400 from the cash register, prosecutors say.

Police also charged Bloodworth with robbing at least three Raleigh businesses on June 12, 2017. The crime spree ended on June 16, 2017, when Bloodworth walked up to a woman getting out of her car in downtown Raleigh. Prosecutors say Bloodworth pressed a handgun to the woman's back, threatened to kill her if she screamed and ordered her to drop her car keys before he drove off in her car. newsobserver.com

Bakersfield, CA: Former football player accepts plea in Apple Store robbery case
Over several months, Bakersfield police have investigated several theft from the Apple Store in the Valley Plaza Mall, and now a local football player may be responsible for one of them. According to police reports, former Bakersfield College football player Charles Ray Mitchell entered the store and grabbed a 2018 MacBook Pro laptop. Before fleeing the store, Mitchell allegedly punched a security guard in the face and fled. Store employees reported on a separate occasion, Mitchell took over $5,000 worth of iPhones. Bakersfield police said surveillance video captured Mitchell on that offense. kget.com

Kankakee, IL: Three Purse Thieves Not Charged with Robbery in parking lot incident at Kroger
Three Chicago women arrested for allegedly taking the purse of a woman in the parking lot of Kroger store in Bourbonnais Oct. 26 were released. Judge Clark Erickson found no probable cause to charge the women during a bond hearing Saturday. Prior to setting a bond, a judge asks prosecutors for an offer of proof and information from police reports. Not all reports had been finalized or submitted when assistant prosecutor Sarah Congdon presented the three cases on Saturday. Prosecutors constitutionally have 48 hours to seek charges before a suspect has to be released. State's Attorney Jim Rowe said the charges were not dropped or dismissed. He said his office "will pursue them through a grand jury indictment, which is the plan." The grand jury is set to meet Thursday and again Nov. 15. daily-journal.com

Woodway, TX: Man charged $20,000 in cloned Credit and ATM card fraud, Police seized 140 cards

Camden, NJ: Man Sentenced To 100 Months For Armed Robbery Spree Of Electronics Stores

Parma, MO: Man found guilty of murder of store clerk

Shawnee, OK: Suspect in teen's stabbing at Walmart gets life sentences

Bay County, FL: 60 Arrests Made For Looting in Bay County


AT&T - St. Johns County, FL - Burglary
Apple Store - Reno, NV - Burglary
Burger King - Little Rock, AR - Burglary
C-Store - Arizona City, AZ - Armed Robbery
C-Store - Niceville, FL - Burglary
C-Store - Vienna, IL - Burglary
C-Store - Starkville, MS - Armed Robbery
C-Store - Coon Rapids, MN - Armed Robbery
C-Store - Killeen, TX - Robbery
CNY Power Sports - Cortlandville, NY - Burglary
CVS - Jefferson County, AL - Robbery
CVS - Scarsdale, NY - Robbery
Candy Store - Herriman, UT - Armed Robbery
Cold Stone Creamery - Tempe, AZ - Burglary
Dollar General - St Landry Parish, LA - Armed Robbery
Furniture Store - Glenview, IL - Burglary
Grocery - Waterbury, CT - Armed Robbery
• Jewelry - Lee's Summit, MO - Burglary
Liquor Store - Calvert County, MD - Burglary
Liquor Store - Grand Rapids, MI - Armed Robbery
Metro PCS -Decatur, AL - Burglary
Restaurant - San Diego, CA - Armed Robbery
Rite Aid - Solvang, CA - Burglary
• • 7-Eleven - Canton, MA - Armed Robbery
7-Eleven - Lee County, FL - Armed Robbery


Daily Totals:
13 robberies
12 burglaries
0 shootings
0 killings




None to report.

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


SOC Director
Scottsdale, AZ

ADT Cyber Security is searching for a Senior level security practioner/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC...

Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Regional Asset Protection & Safety Manager
Bellevue, WA

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Baltimore MD

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

Auditor, Profit Protection Analyst
Philadelphia, PA

This position will conduct a range of field audits within a base of 60 retail stores to ensure compliance to operational standards to drive Operational Excellence and preserve profitability...

Loss Prevention Investigator
Wawa, PA

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here




Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 




The Power of Productivity: Science-Backed Tips, Productivity
Helps Retention and Help from a World Series Winner


7 Science-Backed Tips to Increase Productivity
Everyone wants to be as productive as they can be at work and enjoy that work as much as possible. There's endless advice about how to be more productive and what tips to use, but here are some science-backed tips that can help anyone boost productivity. Work with your own rhythm

CEOs, Here's What You can Do About Your Employees' Lack of Productivity
While workers have a responsibility to be good employees, those in charge also need to take responsibility for their performance and help them thrive and prosper at work. Here's what high-level leaders can do to improve worker's performance. Better technology

How Enabling Amazing Productivity Will Prevent Employees from Leaving You
As the job market tightens, job seekers know they have options, which means leaders must work harder to retain their top employees so they don't go elsewhere. By focusing on their productivity, it keeps employees working and remaining loyal to your organization. Let them grow

Want to Power Up Your Productivity? Here's a Pro Tip from a World Series Winner
As the World Series games continue, think about what it really takes to be one of the players: it's a high-stress game and your team is counting on you. Athletes rely on mindfulness to improve their game and here's how it can work for you too. Slow down



Getting involved in a process is an obligation and taking it seriously is absolutely critical to your success regardless of what the process involves. Whether it's looking at a job or sitting on a company committee. Once you've committed, your reputation, your image, your future is at stake. Minimizing it won't decrease the impact nor will it reduce the expectations of others. Because when you become part of a process, other people are either looking at you or they're counting on you to be your best or give your best. So once you've committed, follow through and deliver your best.

Just a Thought,
Gus Downing


We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily