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 11/2/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Q4 RAM LP Committee Meeting
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Chelmsford, MA

RLPSA Connect
Nov. 15

D&D's Live in NYC
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Monday, Jan. 14

The Daily's New Year's
Kickoff Reception

Honoring NRF LP Council
Tuesday Evening Jan. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

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May 5-8

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May 21-24

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June 11-13

The D&D Daily 'Live at NRF Protect'
June 14

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Aug. 4-7

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Quick Take 13

LP Leadership in a Digital Age

Quick Take 12

Watch More Here


'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



Nedap Team at the Foot Locker Foundation's
18th Annual Fundraising Gala in NYC

The event took place on Tuesday, October 23 at New York City's Pier Sixty at Chelsea Piers, and benefited educational and other youth initiatives supported by the Foot Locker Foundation. Read more about the event here

Featured in picture, left to right: Jean-Paul Papen (Director of Global Accounts), Hilbert Dijkstra (Director of Product Development), Wouter Ubbels (Director of Sales), Robin van Stenis (Director of Marketing) & Pat O'Leary (General Manager & Vice President)


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Stop, Shoplifter! How Auror is Fighting Petty Retail Crime
'Business is Boring' podcast interviews Auror Co-Founder & Co-CEO Phil Thomson

Did you know that every day around New Zealand more than $2 million of theft occurs that no one even bothers to report? Petrol station drive-offs, little thefts at supermarkets, things under $100 generally don't even get reported to the police - and if they are, the police often can't do much about them.

Well, a few years ago a lawyer and his co-founders saw this issue and thought there must be a better way. They set up a company that became Auror, helping to link evidence of shoplifting or small-scale crime between the retailer and the police. It's helped lead to some pretty amazing stats: 55% fewer drive-offs at the petrol station Z, and hundreds of recidivist shoplifters brought to justice. The product works by making it easy to report and connect the dots on organized retail crime, and even helps prevent crimes by integrating with license plate recognition.

It's a company that's attracted top-class investment and top-class customers with most of our major retailers here and more and more in Australia and across the world using the service. To talk the journey, the decision to throw it all in as a successful lawyer and chase criminals, and the fact that so much crime would just go unreported, Auror Co-Founder & Co-CEO Phil Thomson joins the "Business is Boring" podcast. thespinoff.co.nz

Trump Comes Down on Counterfeit Goods
In a profound move, President Trump says the United States will withdraw from a 144-year-old postal treaty allowing steep postal discounts for Chinese manufacturers and counterfeiters who flood U.S. markets with cheap counterfeit, fake and replica goods.

White House numbers say that a one-pound package that costs the U.S. Postal Service about $10 to $15 to deliver can be mailed from China First Class for just $2.50. Basically, it's cheaper to send packages from China than across the street.

Note that this costs the postal service about $170 million last year, while subsidizing China's sellers and driving U.S. retailers and manufacturers out of business.

The goal is that this should severely disable Chinese counterfeiters and dishonest sellers using e-commerce websites, including eBay Amazon and Alibaba, from mailing an enormous amount of counterfeit goods to unsuspecting buyers in the United States.

In terms of the numbers, 80% of eBay sales and 50% of Amazon sales are from global "Marketplace" sellers, including an inexhaustible supply of counterfeits and replica products to unsuspecting U.S. consumers. 247wallst.com

We've Created A Monster: Retail's Growing Returns Problem
At the beginning of the year I published "A Baker's Dozen Of Provocative Retail Predictions For 2018." In No. 11, I opined that the industry's problem with returns would soon start to get the attention it deserves. For awhile now I have seen the growing rate of costly product returns as a ticking time bomb - particularly as e-commerce garners greater share.

As we've gone through this year, stories of retailers tightening their return policies, tracking "serial" returners and going after returns fraud have become more common.

Earlier this month, Axios joined in the chorus, calling attention to the problem of e-commerce returns in particular. Unfortunately, despite greater awareness, the issue is likely to get worse before it gets better. But eventually something has to give. forbes.com

5 Components to a Proactive Security Strategy
Innovations in cloud and mobile technologies have created more opportunities than ever for employees to work remotely, using devices of their choosing. But the flexibility of technology heterogeneity in the workplace isn't without risk. As data becomes more accessible across a growing range of devices, the attack surface area also grows wider, raising the possibility of a potential data breach.

Securing data is an ongoing challenge for organizations of all sizes. In fact, security is the top priority for mobility and digital workplace investments in 2018, according to CCS Insight's 2017 Mobile Technology Buyer Survey.

By following a few steps to develop a proactive security strategy, companies can effectively assess risk and minimize the potential of a breach - without compromising end-user experience.

#1: Get visibility of all your assets - To better understand where threats can emerge, organizations need to know how users are accessing corporate assets. To that end, IT teams should adopt a platform that recognizes and sees the devices and networks that employees are using - you can't protect what you can't see. The ideal platform should not only be able to accurately identify users and entities but also recognize user patterns and highlight breaks from those patterns. A prerequisite to any successful security strategy is the ability to precisely - and quickly - recognize potentially suspicious activity.

#2: Leverage modern and intelligent technology - The need for more intuitive monitoring systems is indicative of a larger strategic shift that proactive teams need to take - becoming early adopters of new technologies that meet their security needs. Hackers use modern tools to penetrate security systems, which means IT teams also need to stay up-to-date. To combat new threats, organizations should move away from legacy solutions and adopt the latest tools in AI, ML and other fields that fit with their business models. Before implementing a security solution, teams need to first educate themselves on these technologies and how they're impacting the larger security landscape.

#3: Connect your security solutions - Many businesses do their homework, investigate the technologies and adopt solutions that could help them but they often forget about integration with other solutions. When an organization deploys a variety of disparate solutions that don't intuitively feed into one another, it can create a level of complexity that takes away from the intended results. To reduce complexity, organizations should ensure their solutions are well integrated. It's an important step in improving security posture and allows teams to leverage threat intelligence in a seamless and connected way. securitymagazine.com

Google Walkout: Employees Stage Protest Over Handling of Sexual Harassment
In New York, more than 3,000 gathered in a city park and carried signs that said, "O.K. Google, really?" In Dublin, dozens filled a sidewalk. And in Silicon Valley, thousands poured out of office buildings into a common outdoor area and chanted: "Stand up! Fight back!"

Similar scenes played out in other cities around the world - from Singapore and Hyderabad, India, to Berlin, Zurich, London, Chicago and Seattle - as Google employees held a wave of walkouts on Thursday to protest the internet company's handling of sexual harassment.

The backlash was prompted by an article in The New York Times last week that revealed that Google had paid millions of dollars in exit packages to male executives accused of misconduct, while staying silent about the transgressions.

Organizers presented Google with a list of five demands, mostly around improving the current process for reporting and disclosing incidents of sexual harassment and discrimination, including ending forced arbitration in such cases. Employees also asked for a chief diversity officer to be promoted to report directly to CEO Sundar Pichai, and the addition of an employee representative to the company's board of directors.

The protest comes at a time of growing frustration - not just with Google, but with unchecked sexual harassment and discrimination in the workplace on a national level, employees say. nytimes.com recode.net

Bezos says he'll follow 'heart' to choose site for Amazon's HQ2
Amazon CEO Jeff Bezos continued to be vague Thursday about where the online retail giant will place its second headquarters, but he said he will decide based on a mix of facts and feelings.

"Ultimately, the decision will be made with intuition after gathering and studying a lot of data," Bezos said in New York on Thursday night as he was interviewed onstage by journalist and historian Walter Isaacson, according to a video of the exchange.

The billionaire went on to say that he believes "the best way to make" such a decision is to "collect as much data as you can, you immerse yourself in that data, but then you make the decision with your heart." bostonglobe.com

Amazon expands its 4-star store concept to Denver market
Amazon has opened the second location of its newest brick-and-mortar format. Amazon 4-star has opened at Park Meadows mall, in Lone Tree, Col., reported The Denver Post. The online giant introduced the concept in September, in Manhattan's SoHo neighborhood. The location only sells items with a rating above four stars on Amazon.com, as well as new trending items and best-sellers. chainstoreage.com

NRF: Strong U.S. job growth good sign for holiday sales,
retail employment nearly unchanged from September

Retail industry employment in October remained essentially unchanged from September, dropping only 900 jobs despite the loss of 8,800 jobs year-over-year in the face of two major hurricanes since Labor Day, the National Retail Federation said today. The numbers exclude automobile dealers, gasoline stations and restaurants. Overall, U.S. businesses added 250,000 jobs in October - more than double September's monthly gain - and hourly wages saw their strongest growth in nearly a decade, the Labor Department said. nrf.com

October Job Cut Total Is Highest Since July 2015
Retail Industry is 2nd Highest in Cuts

The industry with the second-highest number of announcements last month was retail, reporting that 7,350 jobs will be lost. For the first nine months of 2018, the retail industry has reported plans to cut 92,735 jobs, the most of any industry and well ahead of the second-place telecom industry, which has announced 59,518 cuts. 247wallst.com

Director, Safety and Security for iHerb, nutritional supplement online retailer
Two positions based in Irvine and Perris, California

The Director of Safety and Security will be responsible for partnering with management to execute company safety and security policies and ensure compliance to all applicable federal, state and local regulations. The Director of Safety and Security will also be responsible for the planning and execution of all training programs in warehouse and office locations. The Director of Safety and Security must be able to lead continuous improvement initiatives to reduce risk in our processes to ensure a safe and secure working environment for our team members.

iHerb Inc.​ is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children's health). iHerb's growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world. | Irvine, CA position | Perris, CA position

James Corden Shoplifts Halloween Candy While Taking Over Walmart
to Harass Customers and Employees

We're pretty sure James Corden would get fired from Walmart if he wasn't a famous late-night comedian. The "Late Late Show" host took over one of the superstores in Los Angeles during one of his regular "Take A Break" segments, and ended up destroying a few signs, stands, a melon and a bag of Halloween candy, which he slickly shoplifted on camera.

"Oh my God. This one just broke," he exclaimed to his supervisor after he distracted her long enough to rip open a bag of Twix and let the candy bars spill to the floor. When his temporary co-worker said they just had to pick them up and take them all to claims, he slipped a handful in his pocket. toofab.com

Sears Holdings Corp - Director of Security Operations job removed from website

Domino's - Director, Information Systems Security job has been taken down

XPO Logistics - Director of Security and Loss Prevention - Global job taken down

Apple No Longer Reporting Unit Sales Of iPhones, Macs, iPads

UPS Freight Preparing For Strike - Will Halt Pickups

Quarterly Results

Starbucks Q4 Global comp's up 3%, consolidated sales up 11%; full yr comp's up 2%, consolidated up 10%
     Americas & U.S. Q4 comp's up 4%, full yr comp's up 2%
     CAP & China Q4 comp's up 1%, full yr comp's up 1% & 2% respectively

Publix Q3 comp's up 0.6%, sales up 3.2%

All the News - One Place - One Source - One Time
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Have Stores in Canada?
Avoid new $100,000 penalties that came into force on November 1
New federal requirements on data breach record-keeping and reporting

As of November 1, retailers must notify the federal Office of the Privacy Commissioner (OPC) if they experience a data breach that creates a "real risk of significant harm" with personal information that your organization controls.

Record-Keeping: You are required to maintain records of security safeguards and all breaches, whether or not a breach meets this threshold for reporting.

"Real risk of significant harm" means a consideration of the:

  • Sensitivity of the personal information involved. For example, if information that is already publicly available elsewhere (e.g. online, in the phone book) may be less sensitive than credit card numbers.

  • Probability that the information has been, is, or will be misused.

Reporting: You must also notify other organizations if they may be able to mitigate or reduce the risk of harm to the individuals affected.

For example, notify:

  • Law enforcement if an attack on your computer system comes from malicious state or commercial actors.

  • Banks or credit card companies if your customer's payment information is compromised.

Penalties: Failure to report a breach or to maintain records is an offense under the new laws, punishable by a fine of up to $100,000. retailcouncil.org

Beware the IoT spy in your office or home via smart furniture, warns NSA
NSA discussed potential security and privacy issues of connected office furniture.

Why is the NSA talking about IoT office furniture? Because the agency has to buy desks and chairs the same as any other business. If that furniture is "smart"? Well then, that's one more potential entry point into a network or an avenue for threat actors to gather sensitive information.

Apparently, connected office furniture is part of a growing business trend; IoT connectivity allows for the wireless tracking of how efficiently the workforce uses equipment and spaces. Data from integrated sensors in "smart" furniture is supposed to help companies improve workers' productivity and potentially maximize existing spaces such as use it or lose it.

In the article, Connected Desks Aren't What They Used to Be, the NSA wrote:

However, this connectivity and information gathering raises security and privacy considerations. As connected furniture becomes more common, you'll want to consider potential vulnerabilities that may be integrated as part of an IoT wireless solution (e.g. the sensors themselves). Cloud infrastructures pose another potential vulnerability as more and more devices use the Cloud for data storage and are at risk for this information to be stolen. Privacy concerns may include the risk of revealing personally identifiable information (PII), through either accidental or intentional malicious efforts to extract information.

An October 2018 research report, China's Internet of Things (pdf), was a project conducted by "SOSi's Special Programs Division (SPD), the premier open source and cultural intelligence exploitation cell for the U.S. intelligence community."

Many of you would likely rather poke a stick in your eye than read a 202-page report - a nice chunk of those pages consisting of IoT privacy policies, but it delves into how China is becoming more dominant in the IoT arena and is therefore in a position to dictate rules of international standards, including those that impact the security of IoT devices against unauthorized access. csoonline.com

How to Make Informed Risk Management Decisions
about What to Store in the Cloud

Are we asking enough questions about cloud security for organizations to make informed risk management decisions? With cyber threats evolving, cloud servers are a major target and more than 80 percent of organizations store their information in the public cloud, according to Rightscale's 2018 State of the Cloud Report. This begs the question of cloud security.

The cloud promises availability, simplified management and cost savings - yet the cloud's openness is also its weakness, making it vulnerable to new attack vectors and compromise. For example, if the cloud host hardware or operating system are compromised, all data hosted can also be exploited via a process called hyperjacking.

Risk Management Issues with the Cloud

Organizations need to proceed with caution about what they store in the cloud. The way cloud storage systems typically work is to leave it up to the user to enable and configure encryption. Without a deliberate user effort, most data stored in the cloud is not encrypted at-rest. When encryption is enabled to encode data, most services store the keys themselves, and use the key to access the data whenever a user requests data. However, storing keys and data in a cloud service might leave users' keys and their data vulnerable. An example of this was when the Open Secure Sockets Layer (OpenSSL) Heartbleed exploit was discovered. securitymagazine.com

Report: Two-Thirds of BEC Attacks Impersonate Microsoft, Amazon
When attackers want to impersonate a brand via email, the majority turn to Microsoft and Amazon because of their ubiquity in enterprise environments. Nearly two-thirds of email attacks spoofing brand names impersonate Microsoft or Amazon, according to one of two studies released today on advanced emailed threats.

More than half (54%) of attacks impersonate brands in their display names (the "from" field), according to Agari's "Q4 2018 Email Fraud & Identity Deception Report."

Impersonation attacks often arrive disguised as service updates, password resets, and security alerts. It's what employees expect to see, given businesses' reliance on Microsoft. Dropbox is common for malware distribution because people frequently use it to receive files. darkreading.com

DHS issues call for 2019 Biometric Technology Rally participants

Google adds enhanced facial analysis capabilities to developer platform

Radisson Hotel Rewards Program Targeted in Data Breach

Starbucks app down for some users on first day of holiday cup promotion




The NRF ORC Effort

Trends - Value - Get Involved

With 96% of the nation's retailers experiencing Organized Retail Crime, 67% experiencing its continued growth, and the National Retail Security Survey showing shoplifting and ORC as the leading cause of retail shrink for the fourth consecutive year, it's no wonder that Organized Retail Crime continues to be the biggest physical store security risk for retailers in the U.S.

In this roundtable discussion, the two Co-Chairs of the NRF's ORC/Investigators' Network Committee, Jon Shimp (Louis Vuitton) and Gabe Esposito (Verizon), talk about the NRF's ongoing ORC efforts and the challenges and trends they're seeing on a national level. And two of their team members, Robert Ruiz (Louis Vuitton) and Chris Baker (Verizon), share some of the recent developments for ORCA's on a regional level. 

 Episode Sponsored By:

Joan Manson - VP at The Container Store - Quick Take 14

As Chair of the NRF's Women in LP Committee, Joan Manson has been a longtime advocate for women in the retail loss prevention industry. In this Quick Take, she talks about the annual Women in LP Luncheon at NRF Protect, the group's year-round networking opportunities, and the recent article she wrote for the D&D Daily regarding sexual harassment in LP.



Friendly Fraud Paradox: How Technology Has Disrupted Consumers
Friendly fraud is truly a paradox. There's nothing friendly about fraud. Friends are familiar, honest and trustworthy; fraudsters are imposters, deceitful, and fake. The misnomer makes it difficult to comprehend just how significant the friendly fraud problem is. In fact, it's estimated that it accounts for 35% of fraud loss.

It seems as though friendly fraud is becoming more commonplace, which begs the question: why isn't anyone standing up to friendly fraud or doing anything to change the system? A lot of the answer seems to be rooted in our cultural norms. The two biggest culprits leading to this monster issue include:

● The desire for instant gratification
● Lack of accountability and responsibility

In the era where smartphones can accomplish pretty much any task in mere minutes and where live chat is usurping customer care lines, it's no surprise that the need for instant gratification is driving up friendly fraud rates. When customers don't get their way-or don't get their way in their desired timeframe-they seek out alternative means to get what they want, leading to friendly fraud.

Customer accountability is another area that is contributing to increased instances of friendly fraud. Consumers are adept at avoiding consequences and merchants have bent in a way that enables this to happen when it comes to disputes. Since friendly fraud arises from legitimate purchases where the customer authorized the transaction, it makes it difficult to detect via traditional fraud controls.  business2community.com

5 Considerations for Evaluating Your Ecommerce Cyber Crime Risk
Major data breaches like Facebook, Yahoo or Google clearly represent high-value targets for hackers, but this shouldn't lull smaller companies into thinking their data is immune from bad guys. What if a ransomware attack shuts down your ecommerce site, contact centers and warehouse operations, leaving you dead in the water?

The risk is difficult to understand and deal with because of the advanced technology and the changing cyber risk landscape. IT professionals need management support and budget to address the risk, and management needs to understand it better. Let's look at some of the key considerations in a strong cyber strategy.

Conducting a Cyber Security Risk Assessment
Has your company done this over the last two years? This process identifies issues of people, processes and technology; analysis and evaluation of the risks and the likelihood of occurrence; and proposes risk mitigation solutions. There are many self-assessment tools available. However, given the risk, the potential loss and the difficulty in understanding the technology, an objective, external assessment might be money well spent.

Make Changes in the User Environment
Usernames and passwords are keys to the castle. Using default passwords, similar passwords and not changing passwords on a regular basis creates security problems. Password strength is greatly improved when customized to each unique user with multiple numbers, case-sensitive characters and special characters.

Companies should provide training aimed at raising the awareness of phishing as a common weapon of cyber criminals. Training that includes simulation and testing of online responses and practices can be useful.

Conduct Penetration Testing
The cyber criminal is constantly testing your networks and defenses every minute of every day. If you don't think so, ask your network administrator how much junk mail, viruses and malware is detected and stopped daily. As the Marsh/IBN survey found, only 23% of respondents said they do penetration testing.

Create a Cyber Crime Incident Response Plan
As the survey showed, only 18% said they had a cyber incident plan. What do you want employees to do when they think they have a virus or malware? In our mind it's like a fire drill or an emergency plan. What is the plan for reporting and dealing with this threat?

Encrypt Key Data Assets, Especially From Customers
If a customer's information is compromised in any way, the consequences are catastrophic. PCI/DDS regulation and enforcement in the ecommerce industry, while coming with a high cost, provides greater protection of customer payment and financial information.

Online Spending Could Top $124B Over The Holidays

57% of holiday shopping moving online



ORC 'Shark' Week coming Nov. 12-16
with articles, videos and stats

Got an ORC story, a cool case, pics of your ORC Association teams & meetings? Want to write an article about ORC in your region or nationwide? Got some thoughts or opinions you want the industry to hear about? Need to update your state's legislation?

Send us your news and pics and let us get the whole industry involved and supporting your efforts!

Message from Norm Smaligo, President of Oklahoma Retail Crime Association
The new Oklahoma Larceny law took effect 11/1

We will FINALLY have aggregation of larcenies to combat ORC here. Previously if a shoplifter/booster hit the same store/retailer multiple times during the same day, each take was considered a separate offense, and was prosecuted as such (in many cases as a city infraction). Our shoplifters knew this - and structured their takes to stay under the limits of each take (Two $499 Milwaukee combo kits =$998. - $2 less than felony limit) while racking up tens of thousands of dollars in thefts per day!

Going forward: Any 3 or more larcenies, that total more than $1,000 in a 90 day period can be aggregated into a felony charge. $1,000-$2,500 taken will receive up to two years in DOC and a $1,000 fine upon conviction. $2,500-$15,000 taken will receive up to 5 years DOC, and a $1,000 fine. Above $15,000 taken - receives 8 years and a $1,000 fine. Previous Oklahoma law never dealt with larcenies above $1,000!!! It will be VITAL for all retailers doing business in Oklahoma to network and share information with each other and report ALL larcenies to Law Enforcement QUICKLY, so these boosters can be shut down and prosecuted effectively! One retailer's 'small' case may be the amount needed to push a larger case over the felony limit. Norm can be reached at nsmaligo@gmail.com *Thanks Norm for this submission!

Providence, RI: 2 men charged with stealing credit-card info,
making $1.2 million in purchases

A federal grand jury in Providence has indicted two men on charges of stealing thousands of credit- and debit-card numbers by installing card-skimming devices at gas stations and in other locations in multiple states between April 2016 and June 2018.

The two men - Juan Jose Rodriguez-Castro, 36; and Wilberd Armando Reyes-Castro, 25 - are accused of using the stolen information to make at least $1.2 million in purchases. They were charged with conspiracy to commit bank fraud, possession of unauthorized access devices, possession of device-making equipment, possession of document-making implements, and aggravated identity theft.

A forensic examination of the computers by U.S. Secret Service and Homeland Security agents revealed more than 18,000 stolen credit-card numbers and stolen personal identifying information. Reyes-Castro and Rodriguez-Castro were arrested on June 6 and have remained in custody since then. The men are Dominican nationals and immigration detainers have been lodged against both, according to the news release. providencejournal.com

Cleveland, OH: Northeast Ohio big box stores hit by scrap metal thieves
Police in Elyria, North Olmsted and Cleveland are teaming up to slow down scrap metal thefts at Northeast Ohio big box stores. Sgt. Andy Izzo, with the Cleveland Environmental Crimes Task Force told News 5 if local police departments work together it will result in more arrests and stiffer penalties for scrap metal thieves.

Izzo pointed to an ongoing case involving Home Depot locations in Elyria and North Olmsted. Elyria police said they arrested and charged 41-year-old William Slater for allegedly stealing nearly $700 dollars in copper wire from the Home Depot on Market Drive. Izzo said Slater allegedly loaded spools of the copper wire into a shopping cart, and said Slater allegedly hit the same store dozens of times. "He walked out of the store with stolen metal 20 or 30 times in a month, and was paid out $5000 in a month," Izzo said. news5cleveland.com

Norfolk, NE: Serial shoplifter arrested after stealing $6,000+ from Walmart
over 3 months

Police in Norfolk have arrested a serial shoplifter, who they say has stolen more than $6,000 dollars' worth of items from the local Walmart over the past three months. 33-year-old Yusniel Gutierrez is charged with felony shoplifting. NORFOLK, Neb. - Police in Norfolk have arrested a serial shoplifter, who they say has stolen more than $6,000 dollars' worth of items from the local Walmart over the past three months. 33-year-old Yusniel Gutierrez is charged with felony shoplifting. Officers arrested him Wednesday near the Walmart and found three newly-stolen cell phones worth almost $500 dollars. Police say they have video of Gutierrez stealing a variety of items from the store between August and October. siouxlandnews.com

Monticello, MN: 2 women suspected of shoplifting $1,000 of merchandise from Walmart
According to the criminal complaint, the deputy stopped the vehicle and observed a large amount of merchandise in the van. The deputy learned that Ricci-Smith had an active warrant out for her arrest from Stearns County and placed her under arrest. Johnson-Harris also was arrested. The value of the stolen merchandise is more than $1,000. sctimes.com

Mt Pleasant, IL: Women stole from suburban grocery stores to sell to Chicago stores to support heroin habit
One of two women accused of stealing merchandise from a local grocery store to sell to support her heroin habit made her first appearance in court Wednesday. Erin M. Staley, 29, of Palatine, Illinois, and Melissa A. Kelly, 38, also of Palatine, are both charged with two counts of felony retail theft. If convicted they both face up to three years and six months in prison and up to a $10,000 fine.

According to the criminal complaint: On May 29, Staley and Kelly allegedly put $756 worth of merchandise in a cart at Pick 'n Save, on S. Green Bay Road and left without paying for it. About an hour later, the two women went to another Pick 'n Save store on N. Green Bay Road and put $505 worth of merchandise in a cart. However, this time they were stopped by store employees when they attempted to leave. The two women told police that they planned to steal the merchandise from the stores and then sell it to smaller stores in Chicago for money to support their heroin addictions. madison.com

Blaine, MN: Man arrested in alleged chain of thefts from Best Buy
A Maplewood man was arrested Oct. 17 in connection with repeated thefts from a Best Buy in Blaine. Demetrius Trenton Shumpert is facing two felony charges of theft of over $5,000 and one charge of theft between $1,000 and $5,000. hometownsource.com

Florence, SC: FPD looking for two people in connection to shoplifting incident at Walmart

Smyrna, TN: 2 female shoplifters steal hundreds of dollars of baby formula and diapers from Walmart

Bakersfield, CA: Police looking to identify and locate 2 suspected Target shoplifters

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

St. Louis, MO: Dollar General Clerk shot, killed during Armed Robbery
According to police, the suspect entered the Dollar General store with a firearm began shooting. Police say the employee, a male around 40-years-old, was found unconscious and not breathing. Homicide detectives were called to the scene, where they later pronounced the victim deceased. The suspect remains unknown and on the loose. Police say the suspect did not take anything from the store and left shortly after firing shots that ended up striking the victim. kmov.com

Hammond, IN: Man shot in head during Papa John's Armed Robbery
A 21-year-old man was shot in his head during an armed robbery at a Hammond Papa John's on Wednesday, police said. The incident happened about 10:30 p.m. Wednesday at the Papa John's on Indianapolis Blvd., according to the Hammond Police. Witnesses on the scene said two armed men walked into the store and demanded money. Both wore masks, police said. One of the robbers shot a 21-year-old man in his head, according to authorities. The man was taken to a local hospital, where his condition had stabilized. The suspects ran away. No one was in custody. wgntv.com

Deptford, NJ: Update: Shoplifter killed after Police were wrongly told suspect was wanted for Murder; Officer cleared of charges
The officer who fatally shot a shoplifting suspect as she attempted to flee the scene will not face charges, even as the investigation into the shooting determined police were given bad information about the people involved. The shooting happened on June 9 when police were called to the Marshalls store on a report that three people were shoplifting. The suspects were eventually identified as Raoul Gadson, Chanel Barnes and Lashanda Anderson. A loss prevention officer at the store told the dispatcher that he knew the three from prior incidents and said one of them was wanted for manslaughter, according to the Gloucester County Prosecutor's Office.

When police arrived at the scene they were told that one of the three was a "hit" for a "homicide," the prosecutor's office reported. But the prosecutor's office confirmed on Thursday that none of the three were wanted for a homicide at the time. The situation ended with Anderson fatally wounded, Barnes in custody and Gadson fleeing on foot, though he would be taken into custody a few days later. Sgt. Kevin Clements was identified as the officer who fired at Anderson's vehicle as she drove toward him, witnesses told investigators. Police said the driver ignored police commands to stop and drove at the officer, making him fear for his safety. nj1015.com

Robberies, Incidents & Thefts

Cincinnati, OH: City Settles with 11-Year Old Black Girl Tased for Shoplifting
Potato Chips

An 11-year old black girl who was stun gunned by a Cincinnati police officer will be awarded $240,000 as part of a civil rights settlement. The Cincinnati Enquirer reported the award Tuesday, saying the city will pay $220,000 to 11-year old Donesha Gowdy. The remaining $20,000 will be signed over by Kroger Co.

Use of the money, writes SFGate.com, will be monitored by a probate court. Cincinnati officials have also agreed to host a juvenile police problem-solving seminar. Gowdy was reportedly confronted by law enforcement after being caught shoplifting in a Kroger grocery store. She tried to escape through an outlet parking lot but was stun gunned by Officer Kevin Brown. legalreader.com

Paramus, NJ: Jewelry Store Gate Cutters Arrested
Great work by Paramus Police, NYPD, Edison Police & Bergan County Prosecutors Office

On October 19, 2018, two suspects were charged with burglary, theft, and possession of stolen property in connection with a series of burglaries of jewelry stores. The suspects cut the outside gates and then took merchandise from showcases in numerous jewelry stores in New Jersey and New York.

UK: Cleveland, England: Police Chief criticized supermarket giants Asda and Tesco, not doing enough to deter shoplifting
Cleveland Police's most senior officer has hit out at supermarket giants for not doing enough to tackle shoplifters and thieves. Chief Constable Mike Veale said it was "simply unacceptable" for firms like Tesco and Asda to remove security guards from their doors at the latest Safer Stockton Partnership. His call came as figures showing shoplifting in Stockton between April and September 2018 has gone up 24% when compared with the same time last year were unveiled at the partnership. That equates to 273 extra cases. gazettelive.co.uk

Update: 60 arrested for looting, 200 for curfew violations in Panhandle after Hurricane Michael

Nashville, TN: Police arrest man believed to be responsible for 15 robberies; Dollar General, Mapco, Dollar Tree, Walgreens, CVS and others

Kay Jewelers in the Cumberland Mall, Vineland, NJ reported a Grab & Run on 10/30, item valued at $1,799

Kay Jewelers in The Mall at Sierra Vista, Sierra Vista, AZ reported a Grab & Run on 10/31, item valued at $3,398

Piercing Pagoda in the Arrowhead Town Center, Glendale, AZ reported a Grab & Run on 1-/29, item valued at $1,139

UK: Netherfield, England: Shoplifter promises to stay out of trouble - after admitting 232nd offence

Sentencings & Charges

Miami Township, OH: 2 adult suspects in T-Mobile Armed Robbery indicted, juvenile released


AT&T - Kentwood, MI - Burglary
Bloomingdales - East Garden City, NY - Robbery
C-Store - Warner Robins, GA - Armed Robbery
C-Store - Sherburne, NY - Robbery/ Assault
C-Store - Kaneohe, HI - Robbery
C-Store - Live Oaks, FL - Armed Robbery
C-Store - Holyoke, MA - Armed Robbery
C-Store - Chicopee, MA - Armed Robbery
C-Store - Ventura, CA - Armed Robbery (Spinnaker Dr)
C-Store - Ventura, CA - Armed Robbery ( Ventura Ave)
C-Store - Robstown, TX - Armed Robbery
C-Store - Houston, TX - Robbery
Check into Cash - Greenville, SC - Armed Robbery
CVS - Birmingham, AL - Robbery
CVS - Lincoln, NE - Armed Robbery
Dollar General - St Louis, MO - Armed Robbery/ Clerk shot, killed
Family Dollar - Merrillville, IN - Armed Robbery/ Assault
Gas Station - Nashville, TN - Armed Robbery
Gas Station - Boynton Beach, FL - Armed Robbery
Jewelry - Greenville, SC - Burglary
Jiffy Lube - Rathdrum, ID - Robbery
Liquor Store - Lexington Park, MD - Armed Robbery
Macy's - Walla Walla, WA- Burglary
Pawn Shop - Sumter County, SC - Armed Robbery
Pharmacy - Franklin Lakes, NJ - Armed Robbery
Pharmacy - Wakulla, FL - Robbery
Restaurant - Hammond, IN - Armed Robbery
Restaurant - Madison, WI - Armed Robbery
Subway - Marianna, FL - Armed Robbery


Daily Totals:
26 robberies
3 burglaries
1 shooting
1 killing


Weekly Totals:
112 robberies
28 burglaries
3 shootings
2 killings



None to report.

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