Web version / Mobile version


LP, AP & IT Security's #1 News Source











Security Systems News Welcomes "40 Under 40" Class of 2019 Winners

Security Systems News is excited to bring you this year's inaugural "40 under 40" class of 2019, made up of a diverse and talented mix of young professionals representing the next generation of leaders in security.

Opening the award up to consultants for the first time added new depth and perspective to this year's class, bringing all winners - consultants, integrators, monitoring professionals and end users - together into one "40 under 40" class. Prior to this year, the award was called "20 under 40" and included two classes, comprising 20 end users and 20 integrators. This year's "40 under 40" class includes 14 end users, 11 integrators, 10 consultants and 6 monitoring professionals.

Below are some of the winning security executives. Click each picture to read more about them.

For a full list of all the winners, click here: securitysystemsnews.com

Randy Guarneri, 39, Vice President of Loss Prevention, Fresh Value Supermarket

Joseph Biffar, 38, Director of Loss Prevention, Security & Digital Fraud Mitigation, Chico's FAS

JT Mendoza, 40, Deputy Director, Air Force Insider Threat Hub

Trenton Pinson, 27, Physical Security Support Engineer 11, Security Integration Group, Amazon

Deric Morrow, 37, Commercial Account Executive, Johnson Controls

Michael Castillo, 32, Enterprise Security Risk Group (eSRG) Manager, Aronson Security Group (ASG)/ADT Commercial

Video Recap: Profitect P.A.C.T. User Group 2019

Amber Bradley, owner of the Calibration Group, went on-location to cover Profitect's P.A.C.T. User Conference in Orlando, Florida. This was Profitect's sixth annual Prescriptive Analytics Collaborative Training event. Check out why retailers attend this event and see what it's all about!



The Security Industry Is Ripe for Disruption & Drones Might Be What Does It
The security industry's use of drones has exploded in the past 12 months, making adoption lightning-fast for an industry known as a bit of a dinosaur.

In April 2018, SDM published an article exploring to what extent unmanned systems would be used in the security industry. "If you were to poll security systems integrators across the country, you would probably find few if any that are selling or promoting drones and robots as a solution or a means of profit," Tim Scally writes in the article, "Is It Time for Security Drones and Robots?"

Oh how things have changed in just 19 months.

Today, if you haven't explored offering drones as a security service, you're already late to the party. The technology has taken off like a rocket, with new security drone start-ups popping up every day. Most large systems integrators are already involved with drones in some capacity. ISC West has hosted an Unmanned Security Expo within the larger conference for three years now. And to make adoption of this new technology easier, the regulations the government places on drones have become more lenient. sdmmag.com

Opioids in the Workplace: Impairment, Illicit Substances, and Insider Threat
Opioid dependencies are affecting the workplace. A 2019 survey from the National Safety Council found that 75 percent of U.S. employers have been directly affected by opioids, but only 17 percent feel extremely well prepared to deal with the issue. Thirty-one percent reported an overdose, an arrest, a near-miss, or an injury because of employees' opioid use.

Opioids were not the only substance at work in these incidents, but the level of opioid use across the United States is a cause for concern for security and workplace safety professionals alike. The National Survey of Drug Use and Health found that 4.3 percent of respondents older than 18 reported illicit opioid use within the past year, and two-thirds of these self-reported users were employed full- or part-time.

Safety, Security & Crime

According to the National Institute on Drug Abuse, between 21 and 29 percent of patients prescribed opioids for chronic pain misuse them, and between 8 and 12 percent develop an opioid use disorder. As prices for opioids climb, however, opioid-dependent people may turn to cheaper choices for pain management, such as heroin or fentanyl.

Highly addictive drugs such as opioids drive users into a cycle of addiction, where the clock is ticking between doses. Addicts will do almost anything to find and pay for the next dose before they become sick from withdrawal symptoms, Giuffre adds. When someone's tolerance to opioids drives them to need $300 worth a day, he says, the person begins to turn to criminal methods to fund his or her addiction, including theft or fraud.

Security professionals should also be wary of the insider threat element of the opioid crisis. The workplace is a safe environment with trust between employees, and everyone knows when payday is and the approximate pay scale, making it an ideal place to sell drugs.

Mark Giuffre, CPP, director at security consultant firm Hillard Heintze and a former U.S. Drug Enforcement Administration (DEA) agent cites a DEA operation in which an individual - a member of a Mexican cartel - was storing drugs in his locker at work. Security and law enforcement personnel confiscated a stash of pure fentanyl which, if employees had been exposed to it through the ventilation system, could have proven deadly to thousands of people.

Compromised individuals can be targeted by transnational crime groups that take advantage of their addiction to pressure inside information or assets out of them or coerce them to carry drugs with them on business travel or to the workplace.

"It's easy for employees who are in positions of trust to be compromised because of dependency," Giuffre says. asisonline.org

Three Strategies To Counter Negative Employee Reviews
Your organiation's good name is a critical asset for recruiting new talent, so you can't ignore negative online reviews by former employees. Here are some strategies for protecting your organization's reputation as an employer.

In the social media age, a single negative message can do a lot of harm. And with the emergence of employer reviews on sites like Glassdoor and LinkedIn, or even in unstructured formats like Twitter, a few bad reviews can have an outsize effect on your organization's reputation as a good place to work.

How seriously should you take negative reviews by past employees? Very. According to a report from the HR technology firm CareerArc [registration], 55 percent of job seekers said they decided against working for a company based on negative reviews. In fact, those negative reviews can be so bad that they dissuade people from using that company's services entirely.

What can you do if your organization receives bad reviews as an employer? A few ideas:

Pay attention to employer-review sites. The first step is awareness. Employers ignore sites like Glassdoor at their peril, and those that actively keep an eye out for negative reviews can deploy a response strategy. "If you're a company just waking up to Glassdoor, you can definitely move the needle," "Talent acquisition leaders are understanding that this is not a nice-to-have. It's the new norm."

Ditch the defensive posture. An employers' defensive response to a bad review can undermine a dozen good ones. The better strategy is to treat each review as an opportunity for action, writes Inc. contributor Adam Robinson. "When employees share negative or constructive feedback, outline steps you can take toward improvement at your organization," he says. "For example, if an employee says they don't see growth opportunities on your team, outline a plan to develop more defined career paths."

Create a workplace where others want to speak for you. When an employer with a few bad reviews tries to counter them by asking current employees to post rosier ones, the approach can come off as transparently superficial. ZipRecruiter columnist Matt Krumrie notes that it's better to foster an environment where employees are motivated to defend the organization on their own. "In some cases ... employees of companies take the lead and respond to negative reviews before a social media team or reputation management plan is put in place," Krumrie writes. "That is, of course, with the employer's blessing." associationsnow.com

National Restaurant Association: Restaurant Industry 2030 Report
Restaurant industry sales expected to reach $1.2 trillion by 2030

The report, "Restaurant Industry 2030: Actionable Insights for the Future," examines the key indicators shaping the future of the industry, identifies the most and least likely developments over the upcoming decade, and considers possible disrupters outside the industry that could transform it. The findings are based on input from a variety of restaurant sector experts, futurists, and government statistics.

FOOD SAFETY & SECURITY: Food safety will continue to be a mission-critical area for restaurants.

The growing interest in on-demand food is likely to up the game, to ensure no reputational risks as delivery and takeout foods increase. Technology will be a game-changer in food safety, the Delphi panel says. As consumers increasingly expect transparency, restaurant inspection reports are likely to be publicly available. Food-safety certification and comprehensive food safety management systems will be critical components of enhancing food safety. Supply-chain technologies such as bar coding and blockchain will help create digital records of a product's journey from farm to table. The dramatic increase in data from across the supply chain will quickly identify the source of foodborne-illness outbreaks and remove potentially contaminated foods.

More automation, robotics and AI should improve food safety and security.
Download the full Restaurant Industry 2030 report at Restaurant.org/Restaurants2030.

California hits Philly-area Amazon seller with $1.6 million sales-tax bill
Brian Freifelder, who sells clothing, shoes, and groceries on Amazon.com out of a small warehouse in Bensalem, is caught in what his tax lawyer called "an interstate commerce speed trap."
The 36-year-old Bucks County resident recently received a jaw-dropping notice from California that he could owe as much as $1.6 million for sales tax that he didn't collect from consumers who bought his goods through Amazon. That's just for the first six months of this year. "It's absurd. I haven't sold enough inventory over time to warrant a tax bill like that. You could take every sale I've ever done. You could take the biggest sellers on Amazon, and I don't think they would have a bill like that. They're trying to scare people," Freifelder said last week. inquirer.com

The POS Shift
Touchpoints: The New Point of Sale

"Traditionally, the cash register has been the most important part of the store tech stack. It should be the least important," Ed Dzadovsky, Circle K's vice president of North America IT, told NACS Show attendees. "We need to be focused on data and a transaction engine that enables customers ... wherever they are."

To his point, POS touchpoints provide lots of data, and retailers are finding value in consolidating data from multiple touchpoints in one place. The traditional back-office solutions they use are often being supplemented by new-to-industry data management and analytics solution providers. Difficulty in extracting historical data from back-office systems and software as a service (SaaS) opportunities to help smaller independent operators manage cigarette rebates are some of the drivers leading to implementation of these new and extended back-office solutions. cstoredecisions.com

Why one stormy weekend could make an already tough holiday season worse
Mastercard expects the busiest days for holiday spending will be Black Friday, followed by Dec. 21, Dec. 14, Dec. 20, Dec. 7 and Dec. 13.

Mastercard SpendingPulse expects U.S. retail sales excluding automobiles to grow 3.1% from Nov. 1 to Dec. 24. Compared to 5.1% in 2018.

It looks like holiday spending might not be as robust this year as last year, and one snowy December weekend could make matters much worse for retailers.

Growth of 3.1% - or a 3.8% increase excluding gasoline in addition to automotive sales - is "in line with the solid performance" thus far in 2019, Mastercard said.

To top that off, there's a shift in the calendar year, putting six fewer days between Thanksgiving and Christmas compared with a year ago. That's actually the shortest holiday calendar possible.

"I think what you're going to get is a little more pressure on those weekends in between Thanksgiving and Christmas," Steve Sadove, senior advisor for Mastercard and former CEO and chairman of Saks, said in an interview with CNBC. "If you get a [bad] weather event of some kind, that's even more risk." cnbc.com

How Toys 'R' Us Went Bankrupt:
The real story from the beginning

For decades, Toys "R" Us was not only one of the top toy retailers in the United States, it was one of the top retailers period. Until it suddenly wasn't. Toys "R" filed for bankruptcy in 2017 and liquidated six months later. This is the story of how Toys "R" Us went bankrupt.

Watch the 12-minute deep-dive video from Wall Street Journal here: wsj.com

CVS will shutter 75 stores next year

Fort Myers-based Chico's lays off 49 corp. employees in latest round of restructuring

UPS Teams With CVS For Drone Delivery Of Prescriptions

Zebra Technologies Completes Acquisition of Cortexica Vision Systems

Allied Universal Acquires Advent Systems

Quarterly Results

CVS Q3 comp's up 3.6%, revenue up 2.9%
Red Robin Q3 comp's up 1.7%, sales down 0.2%

Tapestry Q1 global net sales down 2%
   Coach comp's up 1%, sales up 1%
   Kate Spade comp's down 16%, sales down 6%
   Stuart Weitzman sales down 9%

Office Depot Q3 comp's down 3%, total sales down 4%
Fiesta Restaurant Group Q3 comp's down 3.8% at Pollo, down 4.8% at Taco Cabana, total sales down 6%

All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.





Free Webinar: How to Leverage RFID Source Tagging
for Loss Prevention | Asset Protection

Join us for a free 1-hour webinar November 7, 2019 at 11:00am EST to learn how retailers can use products that are source tagged with RFID to assist your organization in managing inventory, preventing loss and improving profitability.

During this free webinar offered by The Loss Prevention Foundation, in partnership with Nedap; Asset Protection and Loss Prevention professionals will learn how RFID technology is becoming the differentiator for retailers in the evolution of retail and customer expectations and how to use these labels when they begin showing up at your door.

Register Here





The State of Email Security and Protection
Phishing and ransomware top the list of security risks
that organizations are not fully prepared to deal with

Email security continues to be top of mind for organizations as attackers become more devious in how they conduct their attacks. Companies face evolving threats, which are often extremely personalized and mimic common real-world emails they receive. To better understand the climate of email security, Barracuda surveyed 660 IT professionals across various industries and locations on the impact of phishing.

An Increased Sense of Confidence
Sixty-three percent of professionals report that their organization's data and systems are more secure than they were one year prior. Among the three regions surveyed - America; Europe, the Middle East, and Africa (EMEA); and the Asia-Pacific region (APAC) - APAC reported the highest sense of security (70%), while EMEA reported the lowest (52%). Although this rise is likely caused by an increased security presence and education practices, if an organization lacks the tools to detect these threats, it may be superficial.

Despite an overall positive outlook, phishing and ransomware top the list of security risks that organizations are not fully prepared to deal with, along with spearphishing, malware, viruses, data loss, spam, smishing (that is, phishing via text message), email account takeover, and vishing (phishing via phone).

Only 7% of organizations are not worried about any of these risks. In fact, email threats continue to proliferate and have a major impact. On average, 82% of organizations claim to have faced an attempted email-based security threat in the past year, although the figures differ slightly by global region.

Loss from a Breach Is More Than Financial
In addition to 74% of organizations reporting that email security attacks have had a direct business impact, they are also affecting the personal lives of IT security professionals, with nearly three-quarters experiencing higher stress levels, worrying outside the office, and being forced to work nights and weekends.

In addition, an overwhelming 78% of organizations say the cost of email breaches is increasing, with one-fifth saying they are increasing dramatically. Identifying and remediating threats, communicating with those affected, business interruptions, and IT productivity losses are all factors, as well as potential data loss, regulatory fines, and brand damage.

As a result, 66% of respondents claim that attacks have had a direct monetary cost on their organization in the last year. Nearly a quarter (23%) say attacks have cost their organization $100,000 or more. darkreading.com

Phishing campaign delivers data-stealing malware via fake court summons emails
But the cyber criminals forgot to do their homework...

A newly uncovered hacking campaign is targeting employees in the insurance and retail industries with phishing emails, claiming to be from the Ministry of Justice, that infect the victim with information-stealing malware. Uncovered by researchers at cybersecurity company Cofense, the phishing emails have the subject 'Court' and feature UK Ministry of Justice logos. They claim to provide information about 'Your Subpoena', and ask the victim to click a link because they've been ordered to attend a law court and have 14 days to comply. There's no information about what the court case supposedly relates to.

Shock tactics like telling a potential victim they have a court date is a regular trick used by cyber criminals, designed to scare people into clicking phishing links and downloading malware. However, there's a prominent clue that all is not right with this message -- and it's not just the strange email address.

The message refers to a subpoena. The term is regularly used in the United States, but the UK court system hasn't used 'subpoena' since 1999, when the relevant term was changed to 'witness summons'. The email's phrasing therefore suggests that while the cyber criminals are using UK imagery in an attempt to dupe victims, they're not familiar with the details of the local system. zdnet.com

CISOs Search for Startup Gold in Mountain of Cybersecurity Pitches
Chief information security officers are inundated by pitches from small cybersecurity companies, but they increasingly find they can't ignore them because they need the niche services that high-quality startups offer. The trend is driven by a shortage of in-house cybersecurity experts and startups' use of artificial intelligence to address specific problems.

When considering pitches from startups, corporate cybersecurity professionals should ask for details about security practices, including how long it takes the company to patch security problems after receiving alerts from software and hardware providers. wsj.com

Cyber Security Evaluation Tool 9.2 released
The Cybersecurity and Infrastructure Security Agency (CISA) has released version 9.2 of its Cyber Security Evaluation Tool (CSET). CSET is a desktop software tool that guides asset owners and operators through a consistent process for evaluating control system networks as part of a comprehensive cybersecurity assessment that uses recognized government and industry standards and recommendations. us-cert.gov

Chinese police arrest operators of 200,000-strong DDoS botnet

Japanese media company Nikkei hit by BEC scammers, loses $29 million


Number of Data Breach Reports Skyrocket in Canada Since Privacy Law Came Into Effect
Since November 1st, 2018, The Office of the Privacy Commissioner of Canada has received 680 security breach reports, which is six times the volume received during the same period one year earlier.

According to the The Office of the Privacy Commissioner of Canada's report, the Personal Information Protection and Electronic Documents Act (PIPEDA) went into effect Nov. 1st, 2018. Organizations subject to PIPEDA are required to report any breaches of security safeguards involving personal information that pose a real risk of significant harm to individuals. They also need to notify affected individuals about those breaches, and keep records of all data breaches within the organization. Previously, data breach reporting was done on a voluntarily basis.

"Since reporting became mandatory, we've seen the number of data breach reports skyrocket. Some of those reports have involved well-known corporate names, but we have also seen significant volumes coming from small- and medium-sized businesses," says a blog post. securitymagazine.com

U.S. Ransomware Trend Hits Canada
Nunavut government systems crippled by ransomware

Desjardins revises data theft impact numbers, says 4.2 million affected

'Nothing Has Been Able to Stop It'
Liquor stores in Manitoba trying to stem increase in shoplifting

Manitoba's government-owned liquor stores are experiencing an increase in shoplifting - sometimes by groups brazenly loading large quantities of booze into bags and scurrying out - and there appears to be no quick solution. Social media posts in recent weeks have shown photos and videos of people grabbing bottles of alcohol, filling backpacks or bags, and walking out of stores without being stopped.

The Crown corporation that oversees alcohol sales announced new security measures in March such as lockable displays for high-value products and extra security guards, but things haven't really changed. "We have tried a number of different things and nothing has been able to stop it," Andrea Kowal, spokeswoman for Manitoba Liquor and Lotteries, said Wednesday.

Other retailers face similar problems and also have a hands-off policy when it comes to shoplifters to avoid violence, Kowal said. theprovince.com

Retailers face 'darkest time in Winnipeg history' as theft rates surge, security firm CEO says

Toronto-Based 6 Store Grocery Chain Foodymart to Use Facial Recognition SnapPay for Customer Payments
Technology is a way to attract new customers, and also cut down on checkout times. He also notes that between 50 and 60 percent of the chain's customers have lived in China, and speculates that most have previously used facial recognition for payments.

Facial recognition payment systems have signed up more than 100 million users in China, and reached more than 1,000 convenience stores. Roughly 10 percent of customers of Seven-Eleven stores in the business districts of Guangzhou currently use the biometric payment method.

Despite concern with the technology elsewhere, including in Hong Kong, there is no strong criticism of facial recognition in China, where ease of use is the top priority, according to the report. biometricupdate.com

'I was shocked': Complaints mount after Amazon sends food that's expired or past its best-before date
CBC News examined customer reviews for various grocery items posted on Amazon.ca in 2018-19, and discovered numerous complaints about old food. Several customers reported that they had received expired infant formula and dozens more complained that the online retailer had sent food - including mayonnaise, baby food and coconut milk - that was past its best-before date.

Almost all the items were shipped directly from Amazon's warehouses. The company said the problems have been addressed and were the result of isolated technical issues but did not elaborate. Customers can't check best-before dates before they buy food online. Food safety experts say Amazon needs to do better.  cbc.ca

Canadian Apparel Retailer E-commerce Behind that of US Competitors: Expert

Levi's Sees Success in Canadian Concept Store Expansion

Prince George's top cop says city needs help from province to address social issues downtown

Ontario police warn of online shopping fraud

Old Navy Marks Successful Canadian Store Expansion with 100th Location

Giant Tiger continues Ontario expansion

GardaWorld announces completion of $5.2B recapitalization

Winnipeg, AB: Man arrested in fatal stabbing of three-year-old linked to liquor theft

Toronto, ON: Man dead after 'targeted' daylight shooting across from Sherway Gardens Mall

Ottawa police lay more than 100 charges in liquor store, Shoppers thefts

Barrie, ON: Man wanted for assaulting officer during attempted retail store theft

Peterborough, ON: 'Irate' man charged with assaulting store employee, damaging property

Edmonton, AB: Police arrest man wanted in several liquor store thefts

Toronto, ON: Women arrested in Tanger Outlet Mall theft

Sudbury, ON: Woman faces drugs, theft charges after complaint at Northgate Shopping Centre

Edmonton, AB: Man sought in a series of jewelry store robberies

Robberies & Burglaries

C-Store - Mississauga, ON - Robbery
Electronic Store - Mississauga, ON - Robbery
Electronic Store - Aurora, ON - Robbery
Electronic Store - Brampton, ON - Robbery
Jewelry - St. John's, NL - Robbery/Assault
Variety Store - London, ON - Armed Robbery

View Canadian Connections Archives



The NRF LP Effort & Value - Protect 2018 Update

Bob Moraca, VP LP , NRF
Dan Faketty, VP AP, Southeastern Grocers



Bob Moraca, Vice President of Loss Prevention, NRF, tells us about the evolution of the NRF Protect conference over the years and what's new this year, the role and value of the NRF LP Council and its Committees, and the new research studies and preparedness guides the NRF publishes.

Dan Faketty, Vice President of Asset Protection, Southeastern Grocers
, talks about the importance of continuing education, networking, and why LP/AP executives should get involved and engaged with the NRF.

Episode Sponsored By

How ALTO Bridges the Gap Between Retailers & Law Enforcement

Having spent time on both the retailer and law enforcement side of the fence, Karl Langhorst, Senior Advisor for ALTO US, understands the challenges each faces when it comes to theft and criminal prosecution.




So why are our Amazon accounts so easy to hack?
Security experts raise concerns as customers are targeted by new scam

Security experts have raised serious concerns about how easy it is for fraudsters to hack into Amazon accounts. The warnings come as customers are mercilessly targeted by a new telephone scam where crooks posing as Amazon customer service staff try to trick customers into handing over their bank details.

Last week we exposed how Amazon fraud victims are being routinely fobbed off and refused refunds. Since then we have been inundated with more letters and emails from shoppers who also feel let down after being charged for items they didn't order. Now we are calling on the retail giant to tighten its security processes.

Shoppers can set up an Amazon account with just an email address and a password. If you forget the password, you can reset it using a special code sent to your email account. But it means that if crooks gain access to your emails they can also take control of your Amazon account. As most people store their debit or credit card details in their account, the criminals can then go on a spending spree.

They are also able to change the delivery address so they receive any orders and will have access to personal details such as your telephone number, which they can sell on. Experts say email addresses and passwords are routinely traded on the dark web following data breaches. thisismoney.co.uk

How Retailers Can Register Healthy Holiday Sales With a Successful Shipping Strategy




James City County, VA: Two women charged with embezzling as much as $110,000 from Belk
Jessica Bartlett, 41 and Tamniqua Fields, 36, were charged with felony embezzlement and conspiring to commit larceny. On Nov. 1, both women were interviewed by James City County investigators and admitted in separate interviews they had worked together to steal merchandise from the Belk store at the WindsorMeade Marketplace. Fields told police she had stolen about $30,000 worth of merchandise and Bartlett said she had worked with Fields to take about $80,000 worth of merchandise since Nov. 1, 2018. Both women told police they had worked out a scheme where Fields would buy items Bartlett wanted, Bartlett would give Fields money, and then Bartlett would not ring up all the items. The department store's loss prevention team was able to track $4,406.23 worth of transactions, according to the court filings. If convicted, each woman faces as much as 40 years in jail and $2,500 in fines, according to Virginia Code. dailypress.com

Omaha, NE: Police arrest 7 people in multiple shoplifting cases across the city; 5 businesses in the span of over 3 hours
Detectives said several suspects targeted the same stores at different times, in separate cases. Lt. Charles Casey with OPD's burglary unit said he credits quick thinking by store employees and better communication in helping catch the suspects quickly. "[The stores] do have good teams of personnel. They know what to look for. They, again, are stores that routinely communicate with us. They do a good job, so it's not surprising that they're identifying what's going on," Casey said. Casey said Omaha organized dedicated operations to catch shoplifters in the act this past year. He said his unit plans to keep the pressure on potential criminals, especially as the holiday season approaches. ketv.com

St. Louis County, MO: Police looking for smash-and-grab suspects who
struck Affton Target
Police said the men entered the story Saturday morning. They walked back to the Apple display in the electronics section. Police said the pair then smashed the glass case open and made off with thousands of dollars worth of electronics. ksdk.com

Department of Justice: Rhode Island Man Pleads Guilty to Credit Card Fraud and Identity Theft Offenses; $48K in Fraudulent purchases

Cambridge, OH: Shoplifters arrested for stealing baby formula from Walmart; banned from store 5 times

Hartselle, AL: Burglars steal thousand in Lawn Care Equipment from locally owned store

Beachwood, OH: Two men charged in $550 merchandise theft from H&M


View ORC Archives Case Goes Public?
Share it with the industry

Submit your ORC Association News

Visit ORC
Resource Center


Shootings & Deaths

Charlotte, NC: Dangerous Trend Nationwide: Armored Truck Robberies-1 Dead-1 Shot-2 Employees Charged
Police in multiple states are reporting an uptick in armored truck robberies and one alarming fact stands out in all of these robberies-violence. In all of the armored truck robberies, force was used. More specifically, police and the FBI say that heavily armed men were waiting in the shadows for their prey. These attacks have left one security officer dead and another, shot multiple times. And there were also two recent arrests of armored truck employees who planned and participated in the robberies and thefts of substantial amounts of cash.

Dallas, TX: CVS Offering $25K Reward After Pregnant Employee Shot In Store Near SMU

Robberies, Incidents & Thefts

Graphic: Pittsburgh, PA: Police charge McDonald's worker in recorded assault that paralyzed man
A man was paralyzed Monday night during an altercation with employees at a Downtown Pittsburgh McDonald's that was captured on video and widely circulated on social media. One employee, Roneese Davis, 25, of Perry North, was charged Tuesday with aggravated assault in connection with the incident, which happened around 10:15 pm. Monday at the McDonald's in the 600 block of Wood Street.

The incident began inside the restaurant when Mark Conn, 62, of the South Hills, and his girlfriend, Billie Jo Goldsworthy, got into an argument with a man inside the restaurant, according to a criminal complaint. Two McDonald's employees - Ms. Davis and Kaniya Martin - got in between the couple and the man, according to the complaint, which says the incident was captured on surveillance video. The confrontation moved to the sidewalk outside the McDonald's, where a witness recorded a video about two minutes long that was later posted to Facebook. The video had been viewed nearly 25,000 times by Tuesday afternoon. Mr. Conn, who was hospitalized in serious condition, suffered a spinal injury in the attack and had to undergo surgery. He may eventually regain feeling in his extremities. post-gazette.com

Tempe, AZ: FBI: Tempe Armored Car thief who stole $1.2 million in cash is in custody
The FBI says a man suspected of stealing $1.2 million out of an armored car in Tempe in October has been taken into custody. Court records now show that 23-year-old Edwin "Johnny" Jobany Villa was a Brink's security employee. Investigators say that around noon on October 27, a Brinks car was parked outside a Costco store in Tempe. As one employee went into the store, Villa stayed with the armored truck and allegedly disabled the video camera inside the truck. When the employee came out of the store, Villa and the truck were gone. The armored vehicle was later found behind a nearby store with over $1.2 million in cash missing, investigators say. Only a bag of coins remained. Court records show the cash belonged to Costco and various Valley casinos. abc15.com

Charlotte, NC: Thieves crash stolen backhoe into Boost Mobile, fleeing with nearly $50,000 in merchandise
Detectives were investigating a bizarre break-in early Tuesday after thieves apparently stole a construction vehicle from a nearby work site and crashed it into a Boost Mobile store in northwest Charlotte. Police were called around 3:15 a.m. to the store on West Trade Street, near Fifth Street, just outside uptown. When they arrived, officers found the front of the building smashed, including the door and windows, as well as concrete barriers outside. The person driving the equipment can be seen hitting the store three times before the door opens and two people race in, grabbing laptops and several cellphones out of a showcase. The owner told Channel 9 the thieves got away with more than $49,000 in merchandise. wsoctv.com

Mill Park, Australia: Teens arrested after $20K daytime JB Hi-Fi Raid

Allen Park, MI: TJ Maxx Shoplifting suspect has second thoughts after ink sensor destroys clothing

Houston, TX: Two men in court in foiled Nov. 1 Armored Truck Robbery at Walgreens

NYPD bust crew of teens who robbed Brooklyn cabbie, threw chemicals in his eyes

Livingston, NJ: Man arrested, tied to a dozen "smash-and-grab" burglaries and three motor vehicle thefts occurring in seven municipalities

Los Angeles, CA: Additional victims of Chilean 'tourist' burglary ring come forward after FOX 11 investigation

Arvada, CO: Police release surveillance video of Sept. 30th Gen X Clothing armed robbery

UK: Bournemouth, England: Beales Loss Prevention used CCTV to track bungling burglar through store as he raided $15,000 worth of make-up



Albertsons - Pocatello, ID - Burglary
Beauty - San Rafael, CA - Burglary
Boost Mobile - Charlotte, NC - Burglary
C-Store - Davie, FL - Armed Robbery
CBD - Archdale, NC - Burglary
CVS - Cleveland, OH - Armed Robbery
Dry Cleaner - Clarksville, TN - Armed Robbery/ Assault
Hardware - Hartselle, AL - Burglary
Jewelry - Elkhart, IN - Robbery
Jewelry - Columbia, SC - Robbery
Jewelry - Asheboro, NC - Robbery
Jewelry - Honolulu, HI - Burglary
Marijuana - Everett, WA - Burglary
Metro PCS - Elkhart, IN - Burglary
Restaurant - Laurel, MT - Armed Robbery (Taco Bell)
Target - Saint Louis, MO - Robbery
Verizon - Normal, IL - Armed Robbery
Walgreens - New Castle, DE - Armed Robbery


Daily Totals:
• 10 robberies
• 8 burglaries
• 0 shootings
• 0 killed


Click to enlarge map


Anthony Clark
is named District Manager of Investigations for Macy's

Randy Vickers, LPC named District Asset Protection Manager for Lowe's Companies

Davion Mitchell named Loss Prevention Manager for NAPA Auto Parts

Jordon Peters promoted to Asset Protection Manager of Central Investigations for Bloomingdale's

Damon Ferguson named ORC Investigator-South Atlantic Region for The Home Depot

Martella Moore Jr.
named Risk & Compliance Leader for IKEA Group

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Senior ORC Investigator
Boca Raton, FL

The Senior Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our customers. The Senior Investigator is responsible for assisting with implementing a strategy to combat organized retail crime and external theft across the TJMaxx and Marshalls brands...

Loss Prevention Investigator
Seattle, WA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...

Loss Prevention Investigator
San Jose, CA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...
Area LP Manager
San Jose or Fresno, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses...

Area LP Manager
Sacramento, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses...

Regional Asset Protection Manager (North East)
Boston, MA

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...
Area Loss Prevention Manager
Charlotte, NC

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
Area Loss Prevention Manager
Seattle, Portland or Salt Lake City

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
Area Loss Prevention Manager
Calabasas, CA

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall Physical Security function for stores including CCTV for all new stores, renovations, acquisitions, closing, existing stores and warehouses. In addition, this position supports the security/property control component for the Corporate Headquarters main campus...

Region Asset Protection Manager
Jacksonville, FL
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...
Region Asset Protection Manager
Charleston, SC
Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups' response to critical incidents, investigative needs, safety concerns and regulatory agency visits...
Brand Protection Specialist
New York, NY
The role of the Brand Protection Specialist is to deter shrinkage, and to assist in educating the store teams regarding the prevention / deterrence of both internal and external theft and fraud, while serving as an Ambassador to the brand and the department...

Manager of Loss Prevention & Security
Wawa, PA
The Manager of Loss Prevention and Security serves as the subject matter expert in the area of Loss Prevention and Physical Security for the Company with focus on developing and driving solutions that will create an optimum associate and customer experience in a safe and secure environment...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here



View Featured Jobs   |   Post Your Job




Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is in fact a team and every member plays a vital role towards the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.

Just a Thought,

We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily