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LP Industry Evolution


Quick Take 15


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The Home Depot ORC team is having a breakout year

Mike Combs has over 29 years of experience in security, loss prevention and asset protection leadership roles. He has worked for retailers such as Lazarus/Rich's/Macy's, AutoZone and Home Depot. In his current role he leads the ORC and Central Investigations Teams for the Home Depot.

At Home Depot, the internal investigations team was centralized two years ago, but the ORC investigators still work out in the field, supporting the higher theft markets.

Home Depot has 3 ORC Managers that each cover a division of the country.


Rory Stallard
leads the Northern Division that covers 13 team members across 5 major markets.


Jamie Bourne
leads the Western Division that covers 11 people and 4 major markets.


Jeremy Greenleaf
leads the South with 9 investigators and 4 major markets.

The team's mission is clear: identify and resolve organized retail theft crews that are impacting the shrink and total loss results in their stores and beyond. The success of the ORC team can be attributed to a few critical areas:

Team experience and diversity: "Our growing ORC team has deep experience and diversity. I am amazed at the balance of AP, store operations and Law Enforcement experience we have on the team and this combination makes us highly effective," says Combs.

Partnership: ORC Investigators thrive on building long-term relationships with their store AP peers, Law Enforcement, and industry groups such as states ORCA's, RILA, CLEAR, etc. Combs says, "The intelligence gathered from our store teams help start the process of making an ORC case, and the most successful investigators invest in these crucial relationships."

Senior leader support: "The senior leadership team has invested heavily into our teams so that we can successfully mitigate total loss. From our new VP Scott Glenn, all the way to our CEO, we have support of our mission," Combs says. "This investment is making a big difference."

"Technology is always important when you think of being more productive," Combs says. "I can see a day where drones, facial recognition are used to do complex or risky surveillances and help ORC teams catch the ORC crook even sooner. Today, we spend a lot of wasted time trying to track repeat offenders down or even identify who they are."

Opioid diversion programs could also provide a big improvement to the retail theft problem. Combs mentions that most of their big ORC cases involve drug addicted boosters stealing from the stores and then selling to online marketplaces or to physical stores. He says, "We need new diversion programs to break this cycle."

Overall, the Home Depot ORC team is delivering a record-breaking year in terms of investigations closed, arrests, recovery, and total case value. Through the first 3 quarters of 2018 the ORC team has an increase in total case value of over 127% totaling over $30 million in prosecuted dollars.




 

 

2018 GLPS - Group LP Selfies
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Walmart Region 22 Asset Protection Team

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Leo Doran named Vice President of Loss Prevention for
Tailored Brands, Inc.

Leo was previously a Retail Loss Prevention Consultant for LP Doran Consulting LLC before taking this new role. Prior, he held various senior-level leadership positions for retailers including Chico's FAS Inc. as Vice President - Loss Prevention, Limited Too-Tween Brands as Vice President, Wet Seal, Inc. as Director of Loss Prevention and Factory Card & Party Outlet as Director of Loss Prevention. Congratulations Leo!
 
Tim Derringer, CISM named Director - Information Security for belk
Tim was previously the Security Operations Manager for Limited Brands for over five years before taking this new role. He's held other related positions including Manager - Security Intelligence & Engineering and Security Architecture - Data Security for Limited Brands and Vice President of Security Information Engineering Manager and Vice President - SMC Manager for JP Morgan Chase. Congratulations, Tim!
 
Ganjar Imansantosa, CISM named Director - Information Security
for Domino's

Ganjar was previously the Director of Information Security for a specialty retail company for over four years and prior he was their Senior Manager of Information Security & Compliance. He was also a Manager, Technology Security Risk Services for Ernst & Young and a Technology Risk Consulting - Associate for Arthur Andersen. Congratulations Ganjar!
 
Aaron Varenhorst Promoted to Business Development Manager, Signature Brands for Genetec
In this newly created position Aaron will be responsible for the Retail, Financial, Hospitality, Gaming & Venue Vertical Markets in the Central United States for Genetec. Aaron joined the Genetec team in 2015 as a Regional Sales Manager. During his tenure, Aaron has been recognized for the tremendous growth of his territory and is a multi year recipient of the Genetec President's Award.

Aaron started his career in 2005 as an integration project manager & sales engineer focused on Government & Education Markets. After 6 years he moved into a Sales Engineering role with a Security Manufacturer supporting 7 states across the Central US and won multiple awards for sales growth. Aaron possesses a deep understanding of Integrated Security solutions and will continue providing knowledge and value to support Genetec customers & business partners throughout the region. Congratulations, Aaron!

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Deadly California Wildfires: The Retail Impact

Retailers Close Shop & Residents Flee as Wildfires Rage Across California
A spokesperson for the Bed Stu brand, told FN, "We have a store in the Malibu Country Mart on the Pacific Coast Highway. I believe all stores have been closed in the mart. Our store is closed until further notice." At comfort retail chain The Walking Co., headquartered, PR manager Dinah Erasmus said the company has one store locally in Westlake Village, but no others are affected right now.

Greg Thomsen, managing director for the Adidas Outdoor brand, told FN his family was evacuated from their home on Malibu's Broad Beach early this morning. Fellow Adidas Outdoor exec Diane Kay also awoke in Denver to news that her neighborhood in Oak Park, Calif. (located 5 miles from Thousand Oaks), had been evacuated.

Over the course of today, the Woolsey fire has become particularly aggressive. It has more than tripled in size and engulfed roughly 14,000 acres, with zero containment. New evacuation orders continue to roll out from the L.A. Country Fire Department. footwearnews.com

'It was like Black Friday'
Hardware stores, air purification businesses see massive demand amid wildfires
For businesses that sell N95 respirator masks or air purifiers in the Bay Area, it means non-stop phone calls and a mob of customers. "I'm getting calls every 10 minutes" about masks, said Monica Funk, co-owner of Ace Hardware on 140 Pine St. in San Francisco's Financial District. "We're putting in orders to our warehouse in Rocklin, but right now we just don't have enough." Last year, when California experienced one of its most devastating wildfire seasons in history, Funk said the store "was like Black Friday," with hordes of people looking for masks. bizjournals.com

California wildfires: 31 deaths, more than 6,700 structures destroyed

Sending money, gift cards - not items - the best way to help wildfire evacuees


Franchisees Say 7-Eleven Is Using ICE to Punish Troublesome Store Owners

The Trump administration's latest attempt to crack down on undocumented workers targets 7-Eleven, and the convenience store chain's corporate offices don't necessarily see this as a problem, Bloomberg reports.

In January, immigration officers raided 98 7-Eleven stores in 17 states, serving inspection notices and arresting 21 suspected undocumented employees. Owners were ordered to provide records for every person who worked at the stores for the past three years, with 72 hours to comply. And while many considered 7-Eleven a symbolic choice for the Immigration and Customs Enforcement raids - "if ICE hoped to make a bold statement, it could hardly pick a more iconic target," the New York Times wrote at the time of the raids - some franchise owners, many of whom are also immigrants, allege an ulterior motive on the part of the corporate office: Franchisees believe the corporate office is using the immigration crackdown as an opportunity to get rid of certain store owners.

Most of the nearly 9,000 7-Eleven stores in the U.S. are franchises, and since Joe DePinto became CEO of the convenience store chain, many franchise owners have had a contentious relationship with the company. According to Bloomberg, DePinto has asked franchisees for more money, inventory, and compliance, including keeping thousands of items stocked at all times and requiring that Red Bull cans are displayed with the logo to the front. Dissatisfied franchisees have organized and even sued 7-Eleven, and franchise owners say that the stores targeted by ICE tended to be those owned by people who have expressed displeasure with the company, like California store owner Gurtar Sandhu, who is involved in two lawsuits against the company.

According to officials with Homeland Security Investigations, 7-Eleven has given the government the names of franchisees, and "in some cases" this has caused immigration authorities to inspect their stores. 7-Eleven store owners who are found to be in violation of immigration law could be in breach of their franchise agreements. After four breaches of a franchise agreement in two years, the company can take over the store.

Government cooperation is just one of the ways 7-Eleven has targeted franchisees, according to Bloomberg. Potential immigration violations can be an excuse for the company to go after a store owner with hired corporate investigators who have been known to follow franchisees in unmarked vehicles, set up hidden cameras and bugs, and monitor their marks from a surveillance van made to look like a plumber's truck.

7-Eleven claims it didn't know about the January raids before they happened, and that it only gives the government information if there's suspicion of criminal activity. eater.com bloomberg.com
 


Retail Industry Recognizes Veterans

10 recommendations for recruiting, hiring and retaining military veterans
Whether it's experience in supply chain, logistics, team building or cybersecurity, veterans leave the military equipped with skills that are easily transferable to retail's fast-paced environment. Many retailers have recognized veterans as a rich talent pool and have put programs in place to hire and foster careers for vets.

NRF partnered with Syracuse University's Institute for Veterans and Military Families to examine the business case for hiring veterans in retail. The report looks at the opportunities and challenges faced by retailers who have embraced veterans in their organizations and includes case studies from Walmart, Disney and Starbucks on their individual military hiring programs.

Based on these case studies, here are 10 recommendations for how retailers can best recruit, hire and retain this untapped pool of highly skilled talent. nrf.com

If your supply chain works, thank a veteran
Veterans are a crucial part of the supply chain. At minimum, they exit the service with valuable skills and experience for the industry. But the link between the military and the supply chain is deeper than shared personnel.

In many ways, the supply chain we have was built to serve the men and women we celebrate on Veterans Day. Later, civilians borrowed the military's management strategy to create an industry, which continues to benefit from the purposeful, research-oriented way much of the military supply chain was developed.

Here are few examples of lessons the private sector is still learning from U.S. military supply chains. supplychaindive.com

G4S recognized nationally for support of the armed forces
G4S, the United States' leading integrated security provider, was recognized by the U.S. Army's Private Public Partnership Office (P3O) and the Employer Support of the Guard and Reserve (ESGR) during the company's annual Veterans Day ceremony. The ESGR presented Brian McCabe, President of G4S Retail Cash Solutions, with the Patriot Award, reflecting the efforts made by McCabe to support members of the Guard and Reserve. benzinga.com

The D&D Daily would like to thank all veterans and active duty
military members for their service - Happy Veterans Day!

 


UK: Attacks on shop workers rise 40% in two years with 230 assaulted every day
Shop workers are facing a rising tide of violence with 230 assaulted every day in Britain, a survey reveals. They are facing customer rage over sales of age-restricted goods such as alcohol, tobacco, knives and energy drinks as well as tackling shoplifters.

And their union Usdaw says the statistics are "shocking" and say life on the front line of retail has been made even more dangerous by Tory cuts axing 20,000 police officers since 2010. mirror.co.uk

Extra CCTV is not enough to stop abusive crimes on staff

By Jo Whitfield, retail CEO of the Co-op


The UK has around 60,000 convenience stores, supermarkets and petrol forecourt outlets. We're a big sector by anyone's estimations. As well as the multiples, our industry has scores of entrepreneurs and employs thousands of people across local communities.

But no matter the size of store or who owns it, we all face a common and growing problem - abuse of our workers and, more worryingly, violent crime against those just trying to do their job.

As we begin USDAW's Respect for Shop Workers Week, it's vital that we speak with one voice to highlight the problems our employees face up and down the land, from verbal tirades to physical assaults.

It is estimated that the sector has over eight million crime-related incidents each year. Far too many people dismiss these incidents as a crime against property or just the theft of goods.

The monetary cost of crimes in retail stores is too often the reference point. And yes, it costs businesses money, but these crimes are not victimless. And the victim isn't the finance director. The victims are our frontline colleagues who should be able to feel safe at work and be treated with respect. thegrocer.co.uk

UK: Central England Co-op combats crime with new safety measures
Central England Co-operative has launched a range of security measures in its food stores amid rising concern n the retail industry over criminal attacks. After a review of store security, the society says it has improved existing measures and put new ones to show criminals that targeting its stores is not "worth the risk".

Improvements include specialist tracking devices on a range of items - from cigarettes to ATMs - which directly lead the police to criminals. There has also been a change to closing times and a review of the way security guards are used.

A centrally monitored CCTV system now enables colleagues to call for assistance at the touch of a button, which alerts a special control room where operators can watch what is happening on CCTV and call for immediate assistance from the emergency services.

The retailer's loss prevention team has been working closely with ATM provider Cardtronics to implement additional security measures to prevent the internal safe from opening if gas or explosives are used. thenews.coop

Has food waste become mission critical for grocers' bottom lines and the planet?
In the United States alone, grocery retailers discard 43 billion pounds of food each year. This loss reaches further than the disposal of apples or loaves of bread. Consider, too, the fuel, the water, the physical land needed to produce those products. Jonathan Bloom, author of American Wasteland, estimates that the United States uses about 70 times the amount of oil spilled at the Deepwater Horizon disaster to produce food that will never reach a mouth. Globally, food rotting in landfills emits quantities of methane gas equivalent to an industrialized nation. In fact, wasted food, if it was a nation, would have the third largest greenhouse gas emissions after the U.S. and Canada, according the UN.

For food retailers, fresh waste is often driven by fear and the lack of up-to-date supply chain optimization. Buyers manually over-order because no one wants an empty shelf. During promotions, store managers stockpile inventory they will never sell and end up discarding vast quantities of unsold goods. These fears are completely valid - grocery retail is a notoriously low-margin space in which to compete. retailwire.com

Why are Wall Street analysts so irked over Apple's reporting changes?
Wall Street analysts have complained over the years when retailers have decided to stop disclosing monthly same-store sales. Now, Apple is getting an earful after it announced it would stop breaking out unit sales and ASPs (average selling prices) for iPhones as well as for Macs and other product lines. Some felt the move would stoke investor resentment that Apple was looking to hide signs of slowing sales of iPhones. retaildive.com

Walgreens cuts store manager bonuses

New York & Company changes name to RTW Retailwinds

Victoria's Secret Apologizes After Executive's Statements About Transgender and Plus-Size Models

Knoxville, TN: Muslim woman claims religious discrimination at Walmart job



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Helping retailers report, solve, and prevent crime.

"Auror is the best thing that has happened to crime prevention since CCTV was invented." National Loss Prevention Manager, Farmers, Department Store Chain.

Learn how our retail crime intelligence platform can help your organization today by visiting www.auror.co.

         



 





Security breach at Nordstrom exposed sensitive employee data
Seattle-based retailer Nordstrom is notifying employees of an information-security breach that exposed their names, Social Security numbers, dates of birth, checking account and routing numbers, salaries and more.

Employees across the company received an e-mail notification and apology from co-President Blake Nordstrom on Wednesday informing them of the breach, a company spokesperson confirmed Friday.

The company would not say how many people were affected by the breach; those employees were being notified by mail. seattletimes.com

Business groups in UK raise concerns over microchipping employees
Groups in the U.K. representing businesses and workers are questioning plans published in a report Sunday claiming companies were preparing to microchip employees.

According to The Telegraph, a Swedish company called Biohax said it was in talks with multiple British legal and financial companies to provide human chip implants to employees for security.

"These companies have sensitive documents they are dealing with," said Jowan Österlund, the founder of Biohax in an interview with The Telegraph. "(The chips) would allow them to set restrictions for whoever."

In a statement emailed to USA TODAY, the Confederation of British Industry, which represents more than 190,000 businesses in the U.K., questioned the need for microchipping workers.

The business of human chip implants first generated buzz in July 2017, after a Wisconsin company said it would offer employees microchip implants to scan into the building or buy food at work. king5.com


Fill Your Cybersecurity Skills Gap with Veterans
One of the most pressing concerns facing organizations today is the widening cybersecurity skills gap. According to recent estimates, there will be as many as 3.5 million unfilled positions in the industry by 2021. One often overlooked pipeline that may help close the skills gap is servicemembers transitioning out of the military.

The US military today is comprised of about 1.2 million active duty servicemembers with another 800,000 people in the seven reserve components. And right now, about 550 servicemembers leave military service every day, with about 250,000 military members expected to leave each year for the next five years. These veterans are entering the civilian workforce with an average of about 15 years of training and experience behind them. As a result, many of them are transitioning with unique skillsets that make them ideal candidates for a career as a cybersecurity professional.

Today's military is highly technical, and many of these men and women have been trained to use some of the most sophisticated technologies running on some of the most highly targeted networks in the world. As a result, much of their situational, hands-on experience translates to the cybersecurity battlefield. Situational awareness, maintaining security, intelligence gathering, and support for chain of command are all skills that translate well to a role in cybersecurity. And many of these individuals also possess security clearances, which are not only expensive for private organizations to obtain and maintain, but can also take up to 18 months to complete. csoonline.com

Walmart is building an AI lab inside one of its store
Walmart has just announced its plans to launch what it's calling an Intelligent Retail Lab inside one of its stores in Levittown, New York.

The idea is to test both associate and customer experiences. For example, Walmart wants to use artificial intelligence to better identify when items are running low on stock so that it can proactively replenish the stock. Lead by an internal team called Kepler, Walmart also envisions using the technology to identify spills, better understand when shopping carts are running low near the entrance and identify when items are on the wrong shelf. techcrunch.com

State Of Counter-Drone Regulation For Public Safety And Physical Security
Similar to other pioneering technologies in the past, drones need to integrate into a long existing and well-balanced ecosystem, the rules of which have first been drafted some one hundred years ago and have evolved without taking vehicles such as drones into account.

Yet the safety risks related to aviation hinder the quick integration of drones into that ecosystem, broadening the gap between existing regulatory landscape and the exponentially growing popularity and ever-advancing technology of drones.

For the past several years, governments and legislators have been trying to tackle this problem by trying to answer two questions: how to properly integrate drones into the airspace without creating a hazardous impact on existing airborne operations, and how to enforce regulations in order to prevent the side-effects related to careless or malicious drone flights, taking into consideration public safety and physical security. securityinformed.com

5 Things the Most Secure Software Companies Do (And How To Be Like Them)

Mining Malware: 6,000 PCs Hacked, 5 Men Arrested by S. Korean Police




 



     



Handling Sexual Harassment: A Fresh Perspective

In the wake of widespread revelations of misconduct in workplaces, people from all types of industries have begun sharing their stories of harassment and abuse. Refusing to bury their heads in the sand, retail LP executives recognize that old-school "not in my wheelhouse" thinking won't fly. It's time to act with integrity and transparency, embrace authenticity and commit to changes in organizational culture.

Joan Manson, Vice President of Employee Resources, Asset Protection & Legal, The Container Store, shares how LP and human resources professionals can bring their distinctive skills to the table, cultivating a collaborative, productive, and high-trust relationship.


Bob Bonstrom & Alan Rabinowitz - Delta Lock - Quick Take 16

Alan Rabinowitz and Bob Bonstrom tell us how Delta Lock is taking a "traditionally dumb device" like keys and making them smarter with artificial intelligence and analytics. Learn what sets Delta Lock apart from the competition, what new innovations they're bringing to market, and how their global partnerships allow them to offer retailers a total turnkey solution.



 





 

On-demand commerce demands a fresh approach to fraud
Various studies have proved what most of us already suspected - that consumers are becoming ever more demanding and less tolerant of delays - and the on-demand market in the US has surged on the back of increased consumer expectations. A market that was worth USD 22 bln in 2015 was valued at USD 34 bln by the end of 2017 and analysts expect it to be worth as much as USD 57 bln by the end of 2018.

One of the key aspects of this on-demand culture is the expectation of instant online purchasing power, with consumers taking it for granted that they will be able to bypass traditional online payment security checks and buy something with just one click (or even one voice command) on their computers, tablets, phones and digital assistants.

But while instant payments are increasingly a feature that businesses need to provide in order to remain competitive, real-time payments come with the risk of real-time fraud.

In order to minimise friction for customers who expect easy payment action, businesses are looking at requiring less information before checkout and spending less time reviewing transaction activity.

While this is a very convenient solution for trusted customers, it is also a perfect environment for fraudsters. Transactions occur immediately without much (or any) time for red flags to go up or for manual fraud reviews to take place, an opportunity that criminals are more than happy to exploit.

The good news is that businesses have the ability to stay one step ahead of fraudsters looking to take advantage of immediate payment vulnerabilities. One of the most popular and effective tools in the insta-pay environment is an all-in-one fraud prevention software solution, some of which are powered by machine learning. thepaypers.com

Is it time for U.S. retailers to embrace Singles Day?
Singles Day, essentially China's equivalent of Black Friday, crushed previous sales records yesterday as the promotional event spread to more countries, including the U.S.

Other Chinese retailers, including JD.com, have joined the holiday, and Single Days deals again cropped up in other countries, including the U.S. as Chinese living abroad and Chinese-Americans embraced the event.

In keeping with the holiday's focus on luxury and fashion, Saks, Barneys and Urban Outfitters offered 11 percent off all online sales in the U.S. on Sunday, but the shopping holiday isn't widely promoted in the U.S. The event fights for attention with Black Friday and Cyber Monday ads already running. Still, some see it becoming more global in ensuing years.

Kate Walters, executive planning director and head of strategy at digital agency Swirl mcgarrybowen, told Adweek, "Given Prime Day's popularity, there may well be room for a [fourth] manufactured shopping holiday in the U.S., and Singles Day - with its spirit of treating yourself - fits nicely with other behaviors we see from millennial audiences." retailwire.com

Alibaba rings up $31B on 10th Singles Day

Etsy's sales grew 20.4% in Q3



 



 






 


Mishawaka, IN: Police & ORC association unite to combat shoplifting this holiday season
Mishawaka police are working to combat shoplifting this holiday season by organizing a blitz with the help of area retailers. The Mishawaka Police Department teamed up with local retailers from an ORC association. This week, police flooded stores like Walmart, T.J. Maxx, Macy's, JCPenney and Burlington. Already, they have made contact with 31 people suspected of shoplifting in just 48 hours. Police say they see an uptick in these crimes during the holidays and they will continue to crack down on shoplifting with the help of the community. wndu.com

Oklahoma City, OK: Manager Accused Of Embezzling $100K from
Academy Sports

A former manager for a metro sporting goods store is accused of embezzling more than $100 thousand in store merchandise. Investigators allege between January 2017 and August 2018, Brandon Mace stole several items from two stores that he later sold on eBay. Academy Sports and Outdoors were alerted to what was going on by a business competitor. One of their loss prevention specialists tipped Academy off after seeing suspicious sales online. GoPro cameras, Yeti coolers, and Fitbit watches, were among the stolen merchandise. According to court documents former Academy Sports and Outdoor Manager, Mace sold it all and pocketed the cash. Investigators say they have the eBay transactions to prove it. Mace allegedly denied any wrong doing, however, investigators say video surveillance proves otherwise. newson6.com

Insurance company won't have to cover $1.7M iPhone theft
A Federal Appeals Court last week ruled that an insurance company will not have to pay out a claim that arose from the 2015 theft of $1.7 million worth of iPhones from a Florida warehouse. The company that owned the warehouse had an insurance policy through a subsidiary of insurance giant CNA Financial Corp., but the U.S. Court of Appeals agreed with a lower court that ruled the policy did not cover that particular theft. appleinsider.com

Manchester, NJ: Former Employee Arrested for Burglary at Local Business
A former employee of Returns Worldwide LLC in Whiting was arrested and charged with burglary and theft after the owner of the business reported around $35,000 worth of merchandise was stolen. Manchester Township Police responded on November 7th after the owner reported the merchandise including printers, electronics and household products had been stolen overnight.

During the investigation, police located outside security cameras nearby which captured the burglary. The business owner was able to help positively identify the subject as nineteen-year-old Boruch Berger of Brooklyn. After continuing the investigation, information led Manchester officers to a warehouse on Industrial Way in Toms River where most of the stolen items were located, which were seized pending release to the business owner. Berger was reached by telephone and agreed to meet police at Manchester Headquarters. He was charged with burglary and theft and released on a summons in accordance with the New Jersey Bail Reform Act. wobm.com

Wilmette, IL: Thief steals nearly $800 in Crest Whitestrips from CVS

Menomonee Falls, MN: Police seek suspects after $500 retail theft at Kohl's
 

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Shootings & Deaths


Houston, TX: Police searching for 2 suspects for the murder of a C-Store Clerk
Family, friends and customers of a convenience store clerk who was shot and killed Saturday in northwest Houston came together to mourn. Police have released surveillance photos of two men they suspect killed 48-year-old Faruk Bhuiya during an attempted robbery at a Metro Food Mart in the 1000 block of Witte Road at 8:25 p.m. Saturday. The two men police are seeking are described as wearing red and dark blue hoodies. click2houston.com


Albany, GA: One dead in attempted robbery & carjacking outside C-Store
Albany police are searching for a suspect after a Saturday night shooting at Devi's Convenience Store on Palmyra Road. Around 10:44 p.m. Saturday, Albany police officers responded to the hospital regarding a call that someone had been shot and was being treated. Shortly after, officers learned that the victim was killed. The victim, a customer, 33-year-old Dharmisthaben Patel was killed in what appeared to be an attempted carjacking/robbery. wfxl.com

Greenville, NC: Police investigate shooting outside C-Store, one man wounded
An early Sunday morning shooting at a convenience store remains under investigation. Greenville Police responded to a report of shots fired at the Sheetz convenience store, Sunday at 1:30 a.m. When officers arrived on the scene, they discovered those involved had left the area. Police found the victim, Davone Smith, 18, shot in the leg on Moore Street, where he and his associates fled after the shooting. A preliminary investigation revealed Smith and three of his friends, were involved in an altercation with another group of individuals. At some point during the altercation, shots were fired and Smith was struck by gunfire. wnct.com

Brooklyn, NY: Borough President calls for increased security during holiday shopping season following deadly store shooting
A busy Brooklyn Target store was the scene of a tense standoff between rival gangs which led to a deadly shooting. Exclusive footage obtained by PIX11 shows a dispute between the rival robbery crews, including a person wielding a machete as well as the gunman.

Police say they were known criminals. Innocent shoppers and workers at The City Point Mall were forced to flee the gang violence late Wednesday night, police said. Brooklyn Borough President Eric Adams is urging the city to devote more NYPD resources to Downtown Brooklyn ahead of the holiday shopping season. "One should not enter the Target store and be the target of a crime," Adams said in a press conference Thursday afternoon. Earlier this year, two gang members were convicted of killing a teen outside of an Applebee's restaurant on Flatbush Avenue back in 2015. pix11.com

Atlanta, GA: Police investigating drive-by shooting near Greenbriar Mall
Atlanta Police are investigating a drive-by shooting that took place Saturday evening near Greenbriar Mall. Around 3:30 p.m. a male motorist was traveling in the area of Arthur Langford Parkway and Greenbriar Parkway when a car pulled up next to him and opened fire. The victim's vehicle was struck several times before he lost control and drove off the roadway into a ditch. According to police, the victim was transported to Grady Memorial Hospital with a head injury. He is said to be in stable condition. cbs46.com

Augusta, GA: Shooting outside Smart Grocery injures one


Robberies, Incidents & Thefts

San Antonio, TX: 'Serial robbers' linked to Dollar General shooting, police say
Somerset police on Saturday arrested three people suspected in a string of armed robberies, San Antonio Police Department spokesman Carlos Ortiz said. Hector Aguilar, 18; Nathaniel Panvini, 19; and Kameron Green, 17, were taken into custody at an E-Z Mart at South Loop 1604 around 10 p.m. Saturday. Ortiz said the Southwest Texas Fusion Center distributed information about the suspects to nearby counties, municipalities and cities, which ultimately led to the group's arrest. Police said the group robbed a Circle K in the 11000 block of Potranco Road, was involved in a carjacking on the Far West Side and was involved in a shooting at a Southwest Side Dollar General. Police recovered the stolen vehicle and found several firearms, including a long gun police believe was used in each incident, Ortiz said. ksat.com

Palm Beach, FL: Woman claims Police Officer raped her following shoplifting arrest
Surveillance footage determined that was a lie

A woman falsely accused a police officer of raping her after she was arrested for shoplifting. Marley Barberian, 23, was accused of stealing from a Target store in Palm Beach County when she was arrested earlier this year. While in jail, she claimed a Sheriff's Office deputy had groped her at the store where she was arrested and raped her on the side of the road while on the way to the jail. "She said he pulled her pants down and raped her on the side of the road after he pulled over to complete some paperwork he got from the police department, the arrest report notes," CBS 12 reported. "She then told authorities the deputy who raped her drove her and dropped her off at the jail. She also accused the deputy of groping her earlier in a patdown during her arrest at the Target."

Barberian claimed the deputy who did these things to her was "a big white male, bald or with little hair, and green eyes," according to CBS 12. She said he put his gun in her mouth "because that probably turned him on." Except, a female officer conducted the pat down of Barberian at Target, according to another male deputy. This male deputy also said the accused officer only drove her to Greenacres police station and not to the Palm Beach County Jail, which is when the attack was alleged to have occurred. It was a female deputy who took her from the police station to the county jail. Based on this evidence, police charged Barberian for making a false report of sexual battery, a false report of crime, and perjury outside of an official proceeding. She's being held on $3,000 bond. dailywire.com

Lewiston, ME: 83 year old C-Store Owner injured in struggle with 2 shoplifters

Marshalltown, IA: Police seeking information on recent string of Robberies

Police detain 7 juveniles after bus disturbance escalates into West Towne Mall brawl

Kay Jewelers in the Steelyard Commons, Cleveland, OH reported an Armed Robbery on 11/10, items valued at $79,700

Kay Outlet in the Philadelphia Premium Outlets, Pottstown, PA reported a Grab & Run on 11/10, item valued at $9,999

Peoples Jewellers in the Discovery Harbour, Campbell River, BC Canada reported a Burglary on 11/8, items valued at $48,062

Piercing Pagoda in the Regency Mall, Racine, WI reported a Burglary on 11/9, items valued at $36,110

Zales in the Colonial Pinnacle Tutwiler, Birmingham, AL reported a Grab & Run on 11/9, Item valued at $1,579

Zales in the Premium Outlet North, Las Vegas, NV reported a Grab & Run on 11/8, item valued at $10,200

Zales in the Lakeline Mall, Cedar Park, TX reported a Gran & Run on 11/8, items valued at $7,987

Zales Outlet in the Concord Mills, Concord, NC reported a Grab & Run on 11/10, items valued at $3,335


Arson & Fire

Bronx, NY: New Rochelle man was paid by Bronx Deli owner to burn rival deli
A New Rochelle man was one of four people convicted on charges relating to the arson of a competing deli in the Bronx. Antoine Bostick, 32, was found guilty of conspiracy to commit arson after a four-day jury trial in Manhattan federal court. He was found not guilty of arson. Bostick was one of three people paid by Redhwan Saleh, who was convicted of the same charge, to torch a rival deli after it was set to open a few doors down from Saleh in the Riverdale section of the Bronx, prosecutors said. lohud.com


Sentencings & Charges

Urbana, IL: Fencing Operation: Chicken Restaurant Owner pleaded guilty of fencing stolen Electronics
A Champaign Businessman who admitted to fencing stolen electronics through his fried-chicken restaurant has been sentenced to probation and home confinement. Kirit Patel, 44, pleaded guilty Friday to felony theft, admitting between Jan. 30 and April 11, he bought multiple electronic devices he knew were stolen, with the intent to resell them. As a result of a plea agreement, Patel will spend 30 months on probation and 180 days in electronic home detention, and must pay a $5,000 fine and other court costs. He must also forfeit the stolen electronics seized by police to the Champaign Police Department. wandtv.com

Barboursville, WV: Two Men Sentenced for Gun Thefts at Pawn Shop
Robert Lee Reid, 23, was sentenced to four years and nine months in federal prison, while Jonathan Chafin, 18, was sentenced to one year and six months. Prosecutors say Reid and Chafin broke into a pawn shop in Barboursville on three occasions. usnews.com

 

Auto Parts - James City County, VA - Robbery
Baskin Robbins - Toledo, OH - Robbery
Boost Mobile - Grand Rapids, MI - Burglary
C-Store - Killeen, TX - Armed Robbery
C-Store - Harlingen, TX - Robbery
C-Store - DeKalb County, GA - Armed Robbery
C-Store - San Antonio, TX - Armed Robbery
Circle K - San Antonio, TX - Armed Robbery
C-Store - Marshalltown, IA - Armed Robbery
C-Store - Chicago, IL - Armed Robbery
C-Store - Houston, TX - Armed Robbery- Clerk shot & killed
C-Store - Lewiston, ME - Robbery / Assault
C-Store - Bristol, CT - Armed Robbery
C-Store - Columbus, GA - Armed Robbery
Coin Store - Billing, MT - Robbery
CVS - Oak Park, MI - Robbery
Dollar General - New Orleans, LA - Armed Robbery
Family Dollar - Detroit, MI - Armed Robbery
Gas Station - Sioux Falls, SD - Armed Robbery
Gas Station - Longview, WA - Armed Robbery
Gas Station - New Orleans, LA - Armed Robbery
Gas Station - Kewanee, IL - Burglary
Jewelry Store - Cleveland, OH - Armed Robbery
Jewelry Store - Racine, WI - Burglary
Jewelry Store - Baxter County, AR - Burglary
Plato's Closet - Wichita, KS - Armed Robbery
T-Mobile - Aurora, IL - Burglary
7-Eleven - Jamestown, NY - Robbery
7- Eleven - Toledo, OH - Robbery

 

 

Daily Totals:
24 robberies
5 burglaries
1 shooting
1 killing



 



 


 



Michelle Good, CFI
promoted to Asset Protection Solutions Manager for Walgreens


Dorothy Connolly, CFI
named District Loss Prevention Manager for Burlington Stores, Inc.


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Divisional Loss Prevention Director
Florida

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...
 

Regional Asset Protection & Safety Manager
Dallas, TX

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...


Regional Loss Prevention Manager
Baltimore MD

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...
 

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Wawa, PA

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...
 

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3 Tactics Candy-Obsessed Kids Use on Halloween that Can Make You a Stronger Leader
What kid doesn't love Halloween? For one whole night you get as much candy as you like, and you get to dress up! Trick-or-treaters use some smart strategies to load their bags full of candy, and you can use the same strategies to be a better leader in your organization. Break the rules

This Warren Buffett One-Liner Nails what Separates Great Leaders from Average Ones
"Only when the tide goes out do you discover who is swimming naked." The best leaders never forget that when the going gets tough, one's true character shines for all to see. The next time you face adversity of any kind, remember this quote and follow these rules to show your true leadership colors. Start with the five C's

Last week's #1 articles --

This 1 Leadership Quality Will Motivate Your Employees to Do Great Work
When you think of top leadership qualities, decision-making, communication skills and strategic thinking may come to mind first, but there's one quality that might be even more important: humility. Here's how being humble can inspire great work. Teamwork

The Top 5 Qualities Employees Want in a Leader
To each of us, the portrait of a great leader looks differently. However, when it comes to the employee-manager relationship, it turns out most people are in agreement on some of the best qualities leaders should have. Here are just a few. Infectious passion



 


 

Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers whether its individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.

Just a Thought,
Gus
Gus Downing

 

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