Web version / Mobile version

 11/19/18 LP, AP & IT Security's #1 News Source d-ddaily.net





Serving the Military Worldwide and
'Down Range'

Quick Take 17

Handling Sexual Harassment

Quick Take 16

Watch More Here



Q4 RAM LP Committee Meeting
Nov. 28
Axis Experience Center
Chelmsford, MA

D&D's Live in NYC
At NRF Big Show

Monday, Jan. 14

The Daily's New Year's
Kickoff Reception

Honoring NRF
LP Council
Tuesday Evening Jan. 15

ISCPO 2019 Conference
March 6-7

RILA AP Conference 2019
May 5-8

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 14

RLPSA Conference 2019
Aug. 4-7

See More Events




'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



Auror is a crime intelligence platform that empowers store teams and police with the information they need to stop organized retail crime. Auror's software makes it easy for retailers to capture information about incidents, connect the dots on offenders, and collaborate to build strong cases.

Co-Founders & Co-CEOs Tom Batterbury and Phil Thomson tell us how Auror's platform works, what results their customers have seen, and what their plans for expansion are in the North American market.

Tom Batterbury and Phil Thomson - Auror - Quick Take 18

In this LPNN Quick Take, Tom Batterbury and Phil Thomson share how New Zealand-based Auror got started, where the name of the company comes from, how their crime intelligence platform empowers retailers, and how the platform easily integrates with other existing security technologies.



eBay's PROACT Team Partners with Retailers to Fight ORC

Did you know that eBay has a dedicated team to partnering with retailers to combat Organized Retail Crime (ORC)? eBay's PROACT (Partnering with Retailers Offensively Against Crime & Theft) team was founded in 2008 to join the fight with retailers and law enforcement against the growing issues surrounding ORC. We have investigators in North America and Europe who are dedicated to investigating cases of stolen property, and providing support to retailers in their investigations. PROACT conducts several trainings and presentations annually at various conferences, Organized Retail Crime Associations (ORCAS), and online webinars to law enforcement and retail partners to better collaborate and combat ORC.

Outside of investigations, the team itself is directly engaged across several industry organizations through sponsorships, presentations, trainings, and board positions to provide insight and support to the broader community of investigators and law enforcement personnel:

Long time annual sponsor of the National Retail Federation's Fusion Center at the NRF Protect Conference
Hold active board positions at the following organizations: Loss Prevention Research Council (LPRC), Coalition of Law Enforcement and Retail (CLEAR), International Association Financial Crimes Investigators (IAFCI), and the Utah Organized Retail Crime Association (UTORCA)
Longtime Sponsors of the Loss Prevention Foundation (LPF) - Includes regular donations of LPC Certification Course sponsorships to industry partners and law enforcement interested in furthering and specializing their education.

To obtain additional information on the PROACT program, please contact proact@ebay.com. We look forward to working with you!



Hutch Hillebert promoted to Director of Facilities & AP Western US/Canada for The Beautiful Group

Hutch was previously the AP AP Western US/Canada Manager for the retailer before this promotion. He's held a variety of asset protection and loss prevention managerial positions including Field AP Manager for Regis Corporation and Regional LP Manager for Dollar General. For over eight years, Hutch was also in the United States Air Force. Congratulations Hutch!

Submit Your New Corporate Hires/Promotions or New Position

Asda Wins Retail TouchPoints Gold Superstar Award
for Tyco's SMaaS Solution

A wholly owned subsidiary of Walmart, Asda operates more than 600 supermarkets in the UK. To begin a digital transformation journey, Asda chose to address loss prevention as a priority. The company's Asset Protection (AP) team sought to centralize visibility into loss prevention management via a platform that supports stores and streamlines operations. The company went to work with Tyco Retail Solutions to implement Sensormatic Shrink Management as a Service (SMaaS), a Google Cloud-based service.

The solution provides Asda with both device management and predictive analytics to manage shrink while addressing underlying root causes. With easy-to-navigate dashboards, SMaaS helps makes sense of the data, enabling the AP team to identify problems earlier and make better business decisions, taking loss prevention with shrink visibility to a new level.

The SMaaS implementation is part of a wider five-year strategy that Asda is working on with Tyco Retail Solutions, to refresh its EAS solutions and tagging ecosystem as well as drive meaningful loss prevention results at the store level. With the new solution, Asda's AP professionals receive real-time, exception-based, automatic notifications to help identify serious issues that need immediate attention. By taking preventative measures, Asda can begin to streamline operations and help ensure investments are future-proofed, through initiatives focusing on centralized management processes, optimizing store labor, addressing possible training needs and improving the shopping experience within the stores.

With LP data in hand, Asda is expanding its focus to leverage actionable intelligence for operations and merchandising. By analyzing the LP data, Asda is now in a better position to understand what the true potential impact of shrink is at store level, and therefore make effective data-driven decisions that will generate positive results beyond security alone. Click here to see full list of award winners


Facial Recognition Goes Mainstream, Drawing Concerns
Moving Upstream explores how new technology is being used to improve security, and how it can fall short

Facial technology can now be found in more schools and retail stores to help identify people who may pose a security risk. Some stores are also using facial recognition in an attempt to determine shopper sentiment, giving retailers the opportunity to adjust their sales pitch. One company in Israel claims its software can flag potential terrorists by scanning facial features and expressions alone.

In this episode of Moving Upstream, WSJ's Jason Bellini tests out facial-recognition systems at an elementary school in Seattle and at Florida's Orlando International Airport. He finds the technology doesn't always work as advertised. wsj.com

Banning Serial Returners in the UK
Battling the Same Foes as U.S.

As more retailers consider banning serial product returners, some experts are warning that it could end up doing more harm than good.

A new report from retail ERP platform Brightpearl revealed that 45% of retailers are planning to follow in Amazon's footsteps and ban shoppers who deliberately and regularly buy multiple items with the intent to return some of them.

With over one-third of UK retailers saying that they've seen an uplift in serial returners over the last 12 months, many are feeling the strain. A quarter of retailers told Brightpearl that introducing lifetime bans for problem shoppers is "a necessary move to protect their slim margins". In addition, one-third of UK retailers would impose bans to save time and administration resources - showing that chronic returns deliver many knock-on costs.

Returns cost approximately £60 billion in the UK yearly, according to KPMG, £20 billion of which is generated by items bought over the internet. In association with Onepoll, Brightpearl surveyed 4,000 online shoppers and 200 retail decision makers to examine the measures that retailers are taking to combat serial returners - and how consumers are reacting to them.

While returns are clearly causing a headache for retailers, the solution may not lay within the banning of shoppers, but rather how returned stock could be utilised to regain some of that lost money, while still keeping consumers coming back for more. pcr-online.biz

SEC Whistleblower Program Has Record-Breaking Year
Pays Out More Awards in History of Program

The Securities and Exchange Commission this fiscal year received the largest number of tips from whistleblowers-and paid out the most in rewards-ever.

Whistleblowers who provide information that helps the SEC collect at least $1 million in fines can receive between 10% and 30% of the fine, according to current rules. The award percentage depends on several factors, including the significance of the information provided and the level of cooperation by the whistleblower themselves.

The SEC made two of its largest awards in the 2018 fiscal year, including one made to three individuals totaling $83 million and another to two individuals totaling almost $54 million.

The amount rewarded this past year for tips was more than all of the prior six years combined. Before this past year, the agency had awarded a total of $158 million to 46 individuals who brought in information and cooperated with the regulator.

The Office of the Whistleblower also received 5,282 whistleblower tips during the year-the most in a single year and about 18% more than in 2017. Tips came from individuals in 72 foreign countries and the U.S. wsj.com

Sports Retailers struggle with systemic culture problems
Nike, Under Armour and Adidas - raise questions about the root causes of a spate of recent allegations

The trouble arguably started in February, when former Lululemon CEO Laurent Potdevin resigned from his position following claims of misconduct. Nike was the next athletics retailer to come under scrutiny with the departure of Trevor Edwards. The then-Nike brand president was widely viewed as a potential successor to CEO Mark Parker, and his ousting served as a catalyst for a mass exodus of leadership at the company. The reexamination of corporate culture at Nike stretched out over the intervening months, leading to higher salaries for some employees, promotions for others and a lawsuit which alleged that gender discrimination issues at Nike are more systemic than just a few instances. On the heels of Nike's high-profile issues, controversies about corporate culture have befallen Adidas and Under Armour in recent weeks as well. retaildive.com

$15.4B in Employee Fraud Undercuts Black Friday Sales Boost
eMarketer recently projected that 2018 holiday-season retail sales would cross the $1 trillion threshold for the first time, including $123.7 billion in eCommerce sales. Yet rising employee fraud threatens to offset sales gains; while total retail shrink (from thefts, fraud and other losses) fell from $48.9 billion in 2016 to $46.8 billion in 2017, employee fraud rose from 30% to 33%-$14.7 billion to $15.4 billion-over the same period. Chargebacks911, a leading dispute mitigation and loss prevention firm, warns merchants to be aware of the risk of employee fraud and its potential link to increased friendly fraud, and shares advice to minimize holiday losses. prweb.com

Bankrupt Sears wants to give executives $19 million in bonuses
Many hourly works claim they won't receive severance

Sears is seeking court approval to pay executives as much as $19 million in quarterly bonuses while the company struggles to restructure in bankruptcy. Three top executives could get nearly $1 million each if the company goes out of business. If Sears remains in business, they could get nearly $500,000 each for hitting the top performance targets. A judge's approval is needed before the bonuses could be paid. A hearing on the plans is set for December 20. The company wants to retain as many executives as it can, but Sears is laying off employees who staffed hundreds of stores it is closing. Many hourly workers claim they will not be paid severance. cnn.com

NYC Comes To Standstill Friday - Retail Sales Plummet in Region
The forecasted snow on Thursday led to massive crowds at the Port Authority Bus Terminal, subway line delays and heavy traffic in New York.

The New York region was all but paralyzed by an early winter storm that led to recriminations and second-guessing Friday about what exactly went wrong. Even grizzled commuters said they had never endured such a meltdown, venting their fury at those in charge of running buses and trains and clearing highways. nytimes.com

Asda deploys Edesix Body Worn Cameras to enhance in-store security
900 cameras at 250 stores across UK
Edesix, UK-based market leader in the provision of Body Worn Cameras (BWC), has announced that it has teamed up with leading retailer Asda to enhance in-store security. After a successful trial, which began in 2016, there are now over 900 Edesix VideoBadges being utilised in over 250 sites nationwide, with more growth expected in the near future.

As a result of this partnering strategy, which relied on both the innovative nature of Edesix's technology and communication between all parties, Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time, thus reducing costs. Since the deployment, Asda has proven the viability of these cameras by securing numerous convictions relating to theft and violence against staff. retailtimes.co.uk

Debunking Common Excuses for Failing Workplace Drug Tests
Secondhand marijuana inhalation is the one that comes up more than anything else.
To be clear: This is not possible. You would have to be locked in a phone booth for hours [with someone smoking marijuana] to inhale enough marijuana smoke to register over the cutoff level for a positive.

The infamous 'I ate a poppy-seed bagel' excuse
Just like marijuana, there are cutoff levels preventing [a positive test result]. The cutoff levels for opiates, which poppy seeds fall under, is set at 2,000 nanograms.

Can over-the-counter (OTC) drugs cause false positives?
Yes, but that's why testing programs have a two-step process, and it's important to understand the process to debunk this excuse. shrm.org

Director, Asset Protection Investigations - Bloomingdale's based in New York, NY
The Director Asset Protection Investigations will support Asset Protection and Financial Risk Management programs in order to achieve shortage and performance goals and maximize profitability. bloomingdalesjobs.com

With over 50+ locations and an internationally known website - it's easy to see that we thrive on innovation, commitment and creativity. bloomingdalesjobs.com

Director, Loss Prevention and Corporate Security - Goodwill of Central
and Southern Indiana - Indianapolis, IN

The Director, Loss Prevention and Corporate Security directs all loss prevention and security functions of Goodwill, to include Retail, Commercial Services, Administration, and Education (GEI). gwcareers-goodwillindy.icims.com

JC Penney Reposts Vice President Asset Protection - Dallas, TX position

More than 70 percent of Consumers Plan to Shop During the Holiday Weekend;
Cyber Monday to Grab the Most Spending

J. CREW CMO to exit Brand as CEO departs

FutureProof Retail Rolls Out 'Fairway Mobile Checkout,' a Line-Free Mobile Checkout Solution at Fairway Market

Mattress Firm to exit bankruptcy 'in the coming days'

David's Bridal files for bankruptcy protection

Chipotle may reverse firing of St. Paul manager for not serving black man
Customer reportedly had history of dining and dashing

Florida sues CVS, Walgreens over sale of opioids: 'Thousands of Floridians have suffered'

Restaurant Chains Open Thanksgiving Day 2018

Coalition of Law Enforcement and Retail Announces the Election of Brendan "Ben" Dugan as New President

In Case You Missed It: Read the Daily's Special Report - NRF 2018 ORC Study

Quarterly Results
Natural Grocers Q4 comp's up 6.3%, net sales up 9.6%
Canada's Birks Group Q2 comp's up 4%, net sales up 6%

Last week's #1 article --

Walgreens cuts store manager bonuses

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Holiday Return Strategies: When Santa Gets it Wrong

By Tom Bolanos, Account Executive & RFID Expert, Nedap Retail

Ugly sweaters and smelly perfumes. We've all been recipients of unwanted gifts. The good news is that correcting the problem has always been easy. We just show up at the store and either exchange the unwanted items for items more desirable or obtain a refund or store credit. The reason the return process is so easy is because retailers have invested a great deal of resources to set up convenient return/exchange programs for their customers, which helps sales in the long run. Not many people would want to shop at retailers who make it difficult to return or exchange items. But there's a serious side effect to the convenient return policies - shrink.

The (Green) Elephant in the Room

It is estimated that 13% of merchandise sold for the Holidays will be returned. If that doesn't surprise you, perhaps the dollar value - $95 billion - will. That's a pretty hefty portion of annual returns, which totaled $351 billion in 2017. Loss Prevention professionals need to be concerned about this because the fact is, this rate of returns is roughly 35% higher than it was in 2016. Some retailers who don't have a plan to properly process and store this merchandise will undoubtedly be hit with unprecedented shrink. Without a solid plan in place, any large influx of merchandise will cause unwanted markdowns, which contribute to shrink.

Sure, retailers do plan for some markdowns, but the cadence of markdowns is extremely important. Retailers may start out offering 20% off specified holiday merchandise, but the markdown percentage increases over time until the merchandise is sold through. Now, imagine an increase of 35% of returned inventory! In order to accommodate this, larger markdown percentages will have to be offered to avoid a total loss caused by a retailer being stuck with the merchandise. Stockrooms are already tight in retail stores, so keeping the merchandise is hardly an option. Many financial budgets have been blown due to a lack of proper planning for holiday returns.

...And Then There Was Fraud

Refund Fraud is a large issue and one that is rarely cited as a leading cause of profit erosion. But recent surveys and experts reveal that Refund Fraud accounts for 3.5% of total returns. According to this new information:

 Returns as a percent to sales is 8% (a recent NRF survey indicates a median return rate of 10%)
2017 Returns totaled $351 billion
With 3.5% of returns being fraudulent, this equates to nearly $12.3 billion in lost revenue.

Read More Here


Is Your Data Breach Response Plan Ready?
Security asked Michael Bruemmer, Vice President of Data Breach Resolution & Consumer Protection at Experian, how cybersecurity has changed recently and how enterprises can revamp their security strategies to be resilient and ready.

Security: How have typical responses to data breaches changed over the past five years?

Bruemmer: Fortunately, responses to data breaches are immensely better. There has been great progress in preparation, as 88 percent of companies say they have a response plan in place compared to just 61 percent five years ago, according to our 2018 annual preparedness study with the Ponemon Institute.

Security: What still needs to occur to improve enterprises' data breach response protocols and practices?

Bruemmer: A few areas for improvement include actually practicing the data breach response plan and therefore, feeling confident the company can handle an incident successfully. In our 2018 annual preparedness study, only 49% of companies said their ability to respond to data breaches is/would be effective.

Security: When auditing their data breach response plan, what in particular should security leaders be looking for?

Bruemmer: Businesses should conduct an audit of every component of a response plan. Security leaders should also assess whether external partners are meeting the company's data protection standards and are up-to-date on new legislation.

Security: What are the top three issues business security leaders should plan for next year?

Bruemmer: Businesses should keep an eye on artificial intelligence (AI), machine learning (ML) and cryptomining malware next year. In a continuously evolving digital landscape, advanced authentication, or added layers of security, have become increasingly important for businesses to adopt when it comes to safeguarding against potential data breaches. securitymagazine.com

Retail Cybersecurity Is Lagging in the Digital Transformation Race, and Attackers Are Taking Advantage
Digital transformation is dominating retailers' attention - and their IT budgets. As a result, significant gaps in retail cybersecurity are left unfilled just as retail IT faces new challenges, from infrastructure moving to the cloud without clear security policies to an array of new threat vectors focused on personal customer information, ransomware and underprotected business-to-business (B2B) connections.

Just as with line-of-business functions like merchandising and operations, retailers' cybersecurity functions must undergo a digital transformation to become more holistic, proactive and nimble when protecting their businesses, partners and customers..

Underfunded security infrastructure is likely a big reason for this trend; organizations only dedicated an average of around 5 percent of their overall IT budgets to security and risk management, according to a 2016 Gartner report.

While retailers have done a great job addressing payment card industry (PCI) compliance, it has come at a cost to other areas. According to IBM X-Force Incident Response and Intelligence Services (IRIS) research, 78 percent of publicly disclosed point-of-sale (POS) malware breaches in 2017 occurred in the retail sector.

In addition to traditional POS attacks, malicious actors are targeting retailers with new threat vectors that deliver more bang for the buck. securityintelligence.com

AI Poised to Drive New Wave of Exploits
Criminals Use 'Fuzzing' to Uncover Vulnerabilities

According to Derek Manky, Fortinet's chief, security insights & global threat alliances, AI's use by attackers is a simple matter of economics. "Looking forward, cybercriminals will be looking at increasing their ROI. I think what we'll start to see is
the concept of AI fuzzing," he says. "We've seen some interesting research on this.

"Fuzzing" - among a series of predictions in Fortinet's Q3 2018 "Security Prediction Report" - is a technique that has its roots in software quality testing. The system (or component) being tested is given random input until it crashes, and then the crash is analyzed. From an attacker's point of view, fuzzing can uncover vulnerabilities to exploit.

Attackers can use AI to dramatically shorten the time from finding a problem to creating an exploit, as well. Groups will be "using AI to study code and systems to find vulnerabilities, and then using AI to find the best exploit of those vulnerabilities."

AI, in this context, is a tool for finding the vulnerabilities and exploits, not orchestrating attacks. As that tool is used by more criminal organizations, Manky sees detecting and exploiting zero-days becoming faster and easier, with the cost of those exploits becoming lower and lower on the black market. darkreading.com

Regulating the Internet of Things
Government Regulations Could Have Unintended Consequences

With more than eight billion IoT devices in use in 2017 and approximately one million new IoT connections made every hour, policymakers are taking a closer look at the many security and user-awareness implications associated with the Internet of Things. Not surprisingly, a number of proposals for studying and regulating IoT devices are being considered.

In the United States, Congress has introduced several IoT bills in both the House of Representatives and the Senate. These measures approach the IoT from different perspectives, including creating new resources for consumers to better understand the security and reliability of their IoT devices, regulating specific security standards and imposing contractual requirements on companies that provide IoT devices to the government.

Diffuse efforts around the world introduce additional complexity into the marketplace, with the prospect of compliance with multiple standards and regulatory requirements. With so many ongoing and overlapping efforts, there is a danger of premature, ill-advised and conflicting requirements and obligations.

For the most part, flexible approaches to collaboration regarding shared threats have significant advantages over national regulation or labeling schemes, which can fragment the global economy and limit technological innovation. rfidjournal.com

What the CFO's Are Reading
Internal Controls Violations in Cyber-Fraud Cases?

Companies are now on notice that they must consider cyber threats when devising and maintaining a system of internal accounting controls. A turning point came in mid-October, when the SEC issued a report on an investigation relating to nine public companies that collectively lost nearly $100 million in cyber-fraud incidents.

In each case, company personnel received spoofed or compromised electronic communications from external sources, causing disbursements to be made to cyber-fraudsters.

But the commission made it clear that public companies subject to Section 13(b)(2)(B) of the Securities Exchange Act - the federal securities law provision covering internal controls - have an obligation to assess and calibrate internal accounting controls for the risk of cyber frauds and adjust policies and procedures accordingly.

New Category of Internal Controls Violation
The SEC's report signals a new avenue for future internal controls-related enforcement that accounting, legal, and compliance personnel will need to evaluate. Now, the SEC's report has opened the door for 13(b)(2)(B) charges in a fifth circumstance: when a public company is victimized by a cyber incident and has unwittingly disbursed funds to cyber-fraudsters. The SEC's report cited Section 13(b)(2)(B)(i) and (iii) as the subsections relevant in a cyber-fraud scenario. cfo.com

DHS Task Force Moves Forward on Playbooks for Supply Chain Security

Many firms still stuck in GDPR prep phase six months after its initiation

7 Holiday Security Tips for Retailers


Cyber Monday shoppers will overlook past cybersecurity breaches for a good deal
The majority of consumers will shop a site that has faced cybersecurity breaches in the past if it offers a good enough deal, according to DomainTools' Cyber Monday Consumer Survey, released Thursday. Some 62% of respondents said they would be willing to shop on a previously breached website for the sake of a good sale.

With Cyber Monday on the horizon, 70% of respondents said they are preparing to take advantage of the good deals on offer, according to a press release. Some 60% said they go directly to the brand's website to find the best deals, which means retailers must keep their cybersecurity in check. The most popular sites online customers shopped in the past six months were Amazon (90%), Walmart/Sam's Club (55%), and Target (39%), making them hotspots for both deals and cyberattacks, the report said.

The second most common method customers use to access Cyber Monday is email newsletters, said the release, which makes email a very relevant threat vector for phishing attacks targeting holiday shoppers.

When doing online shopping, 49% of shoppers agreed that they don't even think about breaches when shopping on the web, putting themselves especially vulnerable to hackers that are specifically targeting them, the release said.

However, many consumers who are aware of the risks are taking precautions when it comes to their online shopping habits. Customers reported paying closer attention to URL domains and email senders to confirm that emails are coming from a real retailer (61%), checking the email domain to make sure it matches the brand they are shopping (78%), and directly visiting a retailer's site instead of going through emails or social media (54%), according to the release. techrepublic.com

Which e‑commerce sites will crash this holiday season?
According to TechCrunch, US shoppers bought $6.95 billion worth of stuff online last Cyber Monday alone. And at the peak of Black Friday's frenzy, shoppers were spending upwards of $1 million per minute online, which is why retailers spend their entire year preparing for this quarter. Promotions are planned, emails are prepped, new products are added, sites are updated, and merchandising is carefully mapped out.

Unfortunately, even with all that planning, site outages on these critical days are still common. And the resulting losses can be substantial, as some estimates claim that up to eight percent of the day's sales can be lost for each hour a site is down can be lost.

A simple Google search of "Black Friday crashes 2017" shows some of the recent carnage. Last year, Macy's and Lowe's were in the crosshairs. A couple years prior, it was Target and Paypal. So even the biggest names aren't immune, but why?

As much fun as it would be, I can't give you an advance list of retail sites that are going to crash this year (sorry). But I can tell you the key characteristics of systems that can better handle heavy loads and high traffic. After the Cyber Week smoke clears, the merchants left standing-and counting their cash-will be the ones whose e-commerce infrastructure was designed and built with these principles in mind. Read more: digitalcommerce360.com

Sr. Dir, Security and Threat Management for PayPal - Scottsdale, AZ posted
This leader will be responsible for the protection of that value proposition through ownership of a holistic security testing program, quality assurance functions, and critical incident response teams including cyber forensics and critical investigations. myworkadayjobs.com

Vision Direct Notifies Customers of Data Compromise

KPMG: Millennials to drive increase in online holiday shopping; Cyber Monday favored

Instagram Rolls Out New Shopping Features




Update: Worcester, MA: Thieves used blowtorch to steal $180,000 worth of iPads, iPhones from Target stores
A man accused of using a blowtorch to break into Target stores in Massachusetts and other states in order to steal iPhones, iPads and other electronics will appear in a Worcester federal court Monday. Elijah Aiken, who is from New Jersey and Pennsylvania, and a second suspect, whose name is redacted from federal court records, is accused of stealing $154,000 worth of merchandise from Massachusetts Target stores in Westborough and Easton. Overall, the duo allegedly stole roughly $180,000 in electronics from Target stores. Federal authorities say stores in Pennsylvania, Connecticut and New Hampshire were also targeted. According to an indictment filed in Worcester federal court, the suspects used a portable blowtorch to cut through metal doors in order to access the stores. The two alleged thieves stole mostly electronic devices including Apple iPads and iPhones. The stolen goods were taken to New York and sold to a buyer there, authorities say. The thefts began in December 2014 and continued until February 2015. Authorities say the first theft took place in Selinsgrove, Pennsylvania, on Dec. 6, 2014. A blowtorch was used in morning hours to cut through a metal door at the back of the Target store. A total of 15 iPads, worth about $5,250, were taken. masslive.com

Daytona Beach, FL: Officers Interrupt Theft Ring at Tanger Outlets; 4 Arrested
Four people were arrested after two Daytona Beach Officers busted a major holiday theft ring as they were spreading some holiday cheer at the Tanger Outlets on Saturday. After detaining the two men and two women who accompanied them, the officers discovered stolen merchandise inside their vehicle from six stores - Old Navy, H&M, Express, Polo, Rue 21, and Under Armour. All of the stolen merchandise was returned to the businesses. Two of the suspects were on felony probation and one of them was wanted on a warrant. mynews13.com

Crowley, TX: Police arrest man after $11,000 Walmart theft, chase, crash
Crowley Police have arrested a man who allegedly tried to steal more than $11,000 worth of electronics from the WalMart. Robert Lee Williams, 25, of Galveston, allegedly led police on a chase and then crashed his vehicle, Chief Jimmy Broussard says. Williams is accused of trying to steal approximately $11,000.00 worth of electronic merchandise from the local Walmart Supercenter, the chief said. Officers with Crowley Police Patrol and Communications were called just before 5 a.m. by Walmart personnel, who said they witnessed Williams getting into a vehicle with the stolen merchandise. Officers arrived on scene, and began to chase with the suspect vehicle; Williams allegedly tried to get away via Interstate 10 but crashed at the Duson exit, the chief said. katc.com

Omaha, NE: Season of 'Thanks-taking,' not Thanksgiving as 'boosters' return
to malls

Omaha police are looking for a convicted felony shoplifter who they say hit the same Victoria's Secret store three times in October. Detectives said suspect Nenzingha Davis stole $6,000 worth of clothing from the store at Oak View Mall. They said there is surveillance video of her in the stores stealing items. "Now she's out again. She's active. She's actively stealing from places and causing a lot of problems," Officer Phil Anson said. ketv.com

American Canyon, CA: Woman arrested for stealing more than $1,200 of baby items from Walmart
A woman was arrested for stealing diapers, baby blankets, baby clothes, PediaSure, orange juice, batteries and more in American Canyon, police say. Employees of the Walmart Supercenter say Oakland resident Desirea Raquinan Washington, 40, loaded up her bronze minivan and fled from the Police. napavalleyregister.com

Placer County, CA: Home Depot theft at crest of Placer mini-crimewave; Sheriff's Office seeking two suspects considered dangerous
A pair of suspects caught on security camera are believed to be responsible for a mini-crime wave in Placer County that includes a Home Depot theft in North Auburn. The Placer County Sheriff's Office said that deputies attempted to catch up with the pair after the home-improvement-store heist but the two were able to make a getaway after the chase led to downtown Roseville. On the same day, the two are alleged by the Sheriff's Office to have stolen alcohol from the Granite Bay Raley's supermarket. auburnjournal.com

Easthampton, MA: Two men wanted for $1,100 theft from local Hardware store

Springettsbury Township, PA: Police seeking 3 female suspects in Target theft

Submit your ORC Association News

Visit the ORC Resource Center


Shootings, Threats & Deaths

Houston, TX: Teen suspect arrested in northwest Houston store C-Store
Clerk slaying

One of the armed robbers believed responsible for gunning down a northwest Houston convenience store clerk has been apprehended and charged with murder, officials said. Jose Bonilla-Ortiz, 18, was arrested Saturday morning at his apartment about two miles north of the Metro Food Mart where he is accused of killing an employee, Houston police Detective Jason Fay confirmed. Fay cited the help of tipsters for identifying the teen after surveillance footage showed two hoodie-wearing robbers responsible for killing Bangladeshi-immigrant Faruk Bhuiya. A second man seen on video during the Nov. 10 holdup in the 1600 block of Witte Road has not been caught. He was not identified. chron.com

Vidalia, GA: Armed Robbery Friday afternoon in Vidalia ended with a store employee being shot and killed
Toombs County sheriff's deputies arrested a man in connection with a deadly robbery at a Vidalia store. Deputies arrested Tyron Burns, of Vidalia, Saturday morning. Vidalia police say Burns walked into the RJ Pope menswear store on East First Street around 1:15 p.m. Friday. What followed led to the death of Brooke Joiner, who worked at the store. Burns is charged with aggravated assault, armed robbery, felony murder and malice murder. wtoc.com

Mesa, AZ: Police arrest man accused of bludgeoning store clerk to death with hammer
According to court documents, Aakjar walked into the store and had a brief conversation with Lee and then wandered around the store while Lee talked to another customer. Once they were alone, police say Aakjar came up to the counter, pulled a hammer out of his pants and hit Lee in the head. Lee began to back up, and Aakjar jumped over the counter and repeatedly hit Lee in his head until he stopped moving, police said. Documents say Aakjar took cash from the register and hit Lee again with the hammer before leaving. azfamily.com

San Bernardino, CA: False gun threat causes panic at Inland Center Mall

Pine Bluff, AR: Police hope new photos lead to two killers in pawnshop slaying in Arkansas

Robberies, Incidents & Thefts

Nashville, TN: 2 injured trying to stop a thief at a gas station
Metro police said 51-year-old Ronald Brownlow went into a woman's car and stole multiple designer bags while she was pumping gas. When confronted, police said Brownlow jumped back in his car and drove off. Officers said the victim and a man attempted to stop the car and ended up being dragged by it. A report shows the victim's belongings, including 4 designer purses and an iPhone, totaled more than $5,000. wkrn.com

Grass Valley, CA: CVS Robbery suspects led police on High-speed chase through ending in crash
Two women suspected of robbing the Grass Valley CVS store took multiple law enforcement agencies on a high-speed pursuit before crashing in Auburn early Saturday - and then trying to call an Uber driver. theunion.com

Chicago, IL: Multiple 7-Eleven stores robbed on North, NW sides
Seven 7-Eleven stores have been robbed by a group of males dressed in all black this month in the Albany Park, Belmont Gardens, Avondale, Bucktown, Lincoln Park and Montclare neighborhoods on the North and Northwest sides. In each robbery, at least two of the robbers grabbed the store clerk and forced them to open the cash register while the other either stood watch near the door or stole merchandise off the shelves, according to Chicago police. The trio stole unknown amounts of cash along with items from throughout the store, police said. During one of the robberies they brandished handguns. suntimes.com

Panama City, FL: Looting continues a month after Hurricane Michael
More than a month out from Hurricane Michael and some people are still re-entering Bay County for the first time to find their homes and businesses targets of post-storm looting. A review of Bay County Sheriff's Office reports during the past weeks show incidents of burglary have flown into the department. And new crimes have arisen almost daily in areas still without street lights as efforts to recover from the near-Category 5 hurricane continue. However, there are steps residents can take to preserve a crime scene for officers or secure property to prevent unwanted intruders. nwfdailynews.com

Istanbul, Turkey: Dog goes on shoplifting spree
Security cameras in Istanbul, Turkey captured an unusual shoplifter -- a stray dog trying to steal a garment from a clothing shop in a shopping center. The dog made several attempts, as one of its efforts was foiled by a security guard. daytondailynews.com

Long Island, NY: Man arrested in series of burglaries on Long Island; Timberland, Foot Locker and The Home Depot

New Orleans, LA: NOPD Officer injured, taken to hospital after attempt to arrest shoplifter outside Dollar Tree/ Beauty Mart

Prairie Village, KS: Police officer injured by Macy's fugitive shoplifters

Blue Lake Rancheria, CA: Armed Robbery Suspect Arrested After 101 Highway Shut Down

White Hall, AR: Dollar General Shoplifter's day ends with short Police chase and arrest

Lima, OH: Fleeing Shoplifter crashes into Utility Pole

Duluth, MN: 13 Year old Armed Robber holds up Liquor Store

Carroll, IA: Check into Cash Employee Accused Of Stealing over $10,000 Pleads Not Guilty

Daniel's Jewelers in the Gateway Towne Center, Compton, CA reported a Smash & Grab, items valued at over $100,000

Helzberg Diamonds in the Hulen Mall, Fort Worth, TX reported a Grab & Run on 11/16, item valued at $2,499

Kay Jewelers in the Ingram Park Mall, San Antonio, TX reported a Grab & Run on 11/15, item valued at $3,099

Kay Outlet in the San Francisco Premium Outlets, Livermore, CA reported a Distraction Theft on 11/10, items valued at $13,098

Kay Outlet in the Super Mall of the Great Northwest, Auburn, WA reported a Grab & Run on 11/16, item valued at $4,499

Mappins Jewellers in the White Oaks Mall, London, ON Canada reported a Grab & Run on 11/17, item valued at $5,999

Peoples Jewellers in the Mayflower Mall, Sydney, NS Canada reported a Grab & Run on 11/16, item valued at $1,095

Zales in the Animas Valley Mall, Farmington, NM reported a Grab & Run on 11/15, item valued at $110

Zales Outlet in the Hershey Premium Outlets, Hershey, PA reported a Grab & Run on 11/17, item valued at $4,575

Sentencings, Indictments & Charges

Edmonton, Canada: Teen found guilty of manslaughter in killing of Mac's store clerk
No proof beyond reasonable doubt for first-degree murder conviction, judge rules

An Edmonton teenager was convicted of manslaughter Friday for his role in the killing of a Mac's store clerk. The boy, who was 13 the night two Mac's store employees were killed in separate robberies in December 2015, was found not guilty of first-degree murder in the death of Ricky Cenabre. Court of Queen's Bench Justice Donna Shelley instead convicted the teen of manslaughter. The killer, who is now 16 and can only be identified by his initials G.S., showed no reaction in the prisoner's box when the judge read her decision. cbc.ca


C-Store - Stafford County, VA - Armed Robbery/ Employee shot & killed
C-Store - Durham, NC - Armed Robbery
C-Store - Yakima, WA - Armed Robbery (1 of 2)
C-Store - Yakima, WA - Armed Robbery
C-Store - Blue Lake, CA - Armed Robbery
C-Store - Queens, NY - Armed Robbery
C-Store - Centralia, WA - Armed Robbery
C-Store - Charlotte, NC - Armed Robbery
CVS - Charlotte, NC - Armed Robbery
CVS - Grass Valley, CA - Robbery
Clothing Store - Vidalia, GA - Armed Robbery/ Employee shot & killed
Clothing Store - Buffalo, NY - Burglary
Computer Store - Beaumont, TX - Burglary
Dollar General - Macon, GA - Armed Robbery
Family Dollar - Charlotte, NC - Armed Robbery
Gas Station - Reading, PA - Armed Robbery
Grocery - Findlay, OH - Armed Robbery
Grocery - Latta, SC - Armed Robbery
Hair Salon - Salem, MA - Burglary
Hardware Store - Easthampton, MA - Robbery
Jewelry Store - Compton, CA - Robbery
Liquor Store - Duluth, MN - Armed Robbery
Liquor Store - Madison, WI - Armed Robbery
Restaurant - Niagara Falls, NY - Burglary
Restaurant - Rochester, NY - Robbery
Restaurant - Charlotte, NC - Armed Robbery
Restaurant - Moline, IL - Armed Robbery
Rite Aid - Beaver, PA - Robbery
Tobacco - Modesto, CA - Burglary
Tattoo Shop - Kailua, HI - Burglary
Tractor Supply - Sparks, NV - Burglary
7-Eleven - Glenside, PA - Armed Robbery


Daily Totals:
25 robberies
8 burglaries
2 shootings
2 killings




None to report.

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Asset Protection Director
Eastern United States
The Director of Asset Protection and Occupational Safety will lead WFM in shrink reduction, environmental health and occupational safety efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Asset Protection Director
Western United States

The Director of Asset Protection and Occupational Safety will lead WFM in shrink reduction, environmental health and occupational safety efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Director, Asset Protection Investigations
New York, NY

The Director Asset Protection Investigations will support Asset Protection and Financial Risk Management programs in order to achieve shortage and performance goals and maximize profitability...

Director, Loss Prevention and Corporate Security
Indianapolis, IN

The Director, Loss Prevention and Corporate Security directs all loss prevention and security functions of Goodwill, to include Retail, Commercial Services, Administration, and Education (GEI)...

Regional Loss Prevention Manager
Baltimore MD

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

Regional Safety and LP Specialist
Miami, FL

The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations...

Loss Prevention Investigator
Wawa, PA

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here




Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 



Really want that job? Don't make these six mistakes
Hiring managers avoid overeager suitors: those job applicants who make a constant attempt to persuade hiring managers that they are the one. Desperation is a sure-fire way to be looked over for that job, so avoid making these six mistakes when applying to a position. Don't talk too much

The 3 Most Important Things to Do Before a Job Interview
Landing your next perfect job doesn't end with an air tight resume or superb qualifications. What you do right after submitting your resume or application can really make the difference between getting a job offer or having your resume land in the trash pile. Here's what you need to do get you ahead of the pack. Make sure you're the right fit

Last week's #1 articles --

3 Tactics Candy-Obsessed Kids Use on Halloween that Can Make You a Stronger Leader
What kid doesn't love Halloween? For one whole night you get as much candy as you like, and you get to dress up! Trick-or-treaters use some smart strategies to load their bags full of candy, and you can use the same strategies to be a better leader in your organization. Break the rules

This Warren Buffett One-Liner Nails what Separates Great Leaders from Average Ones
"Only when the tide goes out do you discover who is swimming naked." The best leaders never forget that when the going gets tough, one's true character shines for all to see. The next time you face adversity of any kind, remember this quote and follow these rules to show your true leadership colors. Start with the five C's


Got a picture of your team on your cell phone?

Send it to us!



Being a mentor can be an extremely worthwhile experience and sometimes the mentee brings mentoring to the relationship as well because we all learn from each other no matter what role we play. And while you may be reluctant or just feel time-strapped, try giving it a chance even for a short time and see what happens. As the old expression goes, one person can make a difference and you could help a fellow LP executive grow beyond their own expectations and, in having helped the number of people we've helped in our mere search role, I for one can say there is no better feeling in the world than helping someone reach beyond! That's what has actually kept me doing what I do for all these years!

Just a Thought,
Gus Downing


We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily