Web version / Mobile version

 11/27/19

LP, AP & IT Security's #1 News Source

D-Ddaily.net

   






 









 





 












































 








 




 




























 


 



In Case You Missed It


November's Moving Ups

20 New Senior LP's - 11 Appointments - 9 Promotions

Abercrombie & Fitch promoted Seth Wood to Senior Manager, Asset Protection, Intellectual Property Enforcement, Internet & Americas
Bealls, Inc. named Nelson Badillo, CFI, LPC Director of Field Loss Prevention
BMC Stock Holdings named Randy Johnson Corporate Director of Loss Prevention
CVS Health promoted Victoria To-Dowd, CFI to Senior Manager of Asset Protection
Dollar General named Michael Gray Division Vice President
Dollar Tree Stores - Family Dollar named Robert Oberosler Senior Vice President of Loss Prevention
Domino's named Corey Damron Safety Manager
The Green Solution named Michael Burch, CFI Vice President of Risk Management & Asset Protection
HelloFresh named Craig Gage Director of Safety & Security
Hermès promoted Kwame Acree, CFI to Director of Loss Prevention
The Home Depot promoted Rob Pope to Senior Manager Supply Chain Asset Protection
Jewelers Mutual named Larry Spicer VP of Loss Prevention and Risk Management
L Brands promoted Larry Marioth to Senior Manager - Capital Resources - Asset Protection
MaxSent named Brooke Smith Director of Security
Macy's promoted Matthew Robinett CCSP to Director of Operations - Supply Chain
Otter Co-op named Harjot Sahota, LPC Director of Safety and Asset Protection
PetSmart promoted Meredith Plaxco, LPC to Senior Director, Loss Prevention and Safety
Vallarta Supermarkets promoted Javier Leal to Vice President of Asset Protection & Security
Vallarta Supermarkets promoted Richard Gutierrez to Director of Asset Protection and Security
Williams-Sonoma, Inc. named Debbie Maples VP Global Loss Prevention & Corporate Security


See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


 




Macy's Annual Thanksgiving Day Parade: How an Old-School Tradition is Meeting Modern-Day Security Threats

Macy's AP & Law Enforcement join forces to keep a storied NYC tradition safe
for the 3.5 million people in attendance

The annual Macy's Thanksgiving Day parade is a tradition that millions look forward to each year, whether it's watching it in person or on their television screen - this year will be no exception.

On Nov. 28, when the retail giant hosts its 93rd annual parade kicking off the holiday season, more than 3.5 million people are expected to flood the streets of New York City to get a glimpse of the event's 16 giant character balloons, 26 parade floats, 2,793 marching band members and 600 dancers featured along the 2.5 mile route.

While the parade has evolved into a star-studded, must-see holiday spectacle for many people, it also poses a slew of security threats - especially during a time when terrorism fears run high.

From an LP/AP perspective, Macy's Asset Protection team is on the front lines before and during the event.  They prepare access routes for ticket holders, protect parade performers during rehearsals, and coordinate crowd control as the event happens.

Over 50 Macy AP executives team up with the FBI's JTTF, FDNY's Hazmat and Rescue units and thousands of New York's finest which include ESU/Counter Terrorism units to ensure that the parade goes according to plan without incident and that Santa arrives at Herald Square promptly at 12 noon.

For their part, the NYPD handles the event like a presidential visit. As we reported in the Daily in 2016, police in New York ordered 81 sand trucks to line the parade route and block intersections during the parade. Preventative measures like this are even more critical for the parade, especially after 2017's truck attack in New York, which left eight people dead and nearly a dozen injured.

During the parade, thousands of law enforcement officers and police dogs will be on hand to keep an eye on the route and sniff out any possible chemical weapons.

This all-hands-on-deck approach by law enforcement, security personnel, and LP/AP teams is the culmination of six months of preparation time meant to ensure that the parade goes as planned and those in attendance feel secure.

It is this diligent, behind-the-scenes work that has allowed a storied New York tradition to continue for nearly a century, giving millions of families a chance to safely cheer on the start of the holiday season.

This an updated article that was originally published in the Nov. 23, 2016 Daily.

NRF Podcast: Behind the scenes of Macy's Thanksgiving Day Parade

- 3.5 million spectators in New York
- 50 million broadcast viewers
- 8,000 participants
- 50,000 hours of labor from Macy's Parade Studio

Macy's Thanksgiving Day Parade started back in 1924, but it's still bringing Americans together for a shared cultural experience that delights both young and old. Susan Tercero, executive producer of the parade, joins Retail Gets Real to share how it all comes together and what it means to Macy's. The modern Macy's Thanksgiving Day Parade leverages new software and social media platforms to streamline the planning process and create digital experiences that bring the parade's story to life for fans online.

Listen to the full podcast to learn how Macy's employees started the first parade, the origins of the iconic parade balloons we see today and how planning the parade has evolved over the past 95 years. nrf.com
 



The tragic data behind Black Friday deaths

Since 2006, 11 people have died and more than 100 have been injured in Black Friday-related incidents. But what's behind these numbers?

Every Black Friday, it seems there is at least one report of a shopper getting injured or killed in some dystopian, chaotic scene at a shopping mall. But do people actually die because of Black Friday chaos? What are the root causes of reported violent incidents? And what drives this behavior? To find answers, we analyzed every Black Friday-related death reported in the US between 2006 and 2018.

Deaths and injuries: How many, when, and where?

Our first stop was Black Friday Death Count (BFDC), a site that scrapes Black Friday-related deaths and injuries reported in news headlines around the world. (Note: there are likely many incidents that go unreported each year, so this data is limited in scope). We filtered out a small number of international incidents (3 in the UK, 2 in Canada, and 1 each in South Africa and Ireland), then read through press coverage to ensure each incident was at least tenuously related to Black Friday.

Over 12 years, we found 44 separate Black Friday-related incidents resulting in 11 deaths and 108 injuries - a relatively small figure, considering that stores saw upwards of a billion Black Friday visits during that period. This works out to an average of about 1 death and 9 injuries per year. But over time, these accidents don't seem to have occurred with any degree of consistency.

The majority of Black Friday incidents (69%) occur inside of retail stores, where tension can run high as shoppers battle over limited supplies of goods. About 20% of incidents happen at the store entrance as crowds first pour through the doors, and 11% take place outside a store - either in lots, where customers fight over parking spaces or on the roads after a long day of shopping. Among in-store incidents, Walmart is in a league of its own.

A whopping 70% of all reported Black Friday-related incidents (and 3 of 11 deaths) occurred at Walmart. Especially large crowds can be partly to blame: Walmart received 3.4% of all Black Friday foot traffic in the US in 2018 - nearly double its next competitor, Target (1.8%).

Only 5 other stores (Kohl's, JCPenney, Toys "R" Us, Target, and Sears) had more than 1 reported death or injury; the rest of the incidents were isolated and spread over a dozen other stores. thehustle.co

Shopping on Black Friday? Expect extra police patrols
Some Bucks County police departments will be increasing their presence at retail areas for the shopping rush on Black Friday, while others will not be changing their routine that day at all. About 115 million Americans are expected go shopping on Black Friday, according to the NRF, and Middletown, Warrington and Montgomery Township police departments are changing their patrols on the shopping holiday.

In Warrington, where both Walmart and Target sit along Route 611, there will be an increased police presence on Friday, according to township police Chief Daniel Friel. "We converted the shopping district into its own sector and we make sure we have extra patrol that day," he said. The extra patrols, he said, generally start in the early morning hours of Black Friday. There haven't been any issues that day in the past, according to Friel, who said it's possible the police presence may have been a deterrent.

In Montgomery Township, home of the Montgomery Mall and several other stores, including Best Buy and Target, more officers will be out as well, according to township police Chief Scott Bendig. "Obviously with Black Friday and the shopping season we adjust our patrol presence accordingly," he said. The increased presence will continue throughout the holiday season, he said. theintell.com

Leading up to holiday shopping, shoppers are urged to keep eyes open and stay prepared
 




Toys R Us is back. Here's a look inside its first new store
Two smaller-format, permanent Toys R Us stores are about to open. The first debuts Saturday at Unibail-Rodamco-Westfield's Garden State Plaza mall in Paramus, New Jersey. And a second will open in early December at Simon Property Group's The Galleria in Houston.

It marks the Toys R Us brand's return to bricks-and-mortar retail after the company was forced to liquidate last year, shuttering its entire fleet of stores. Tru Kids, the revitalized brand's parent company, has since teamed up with Target to relaunch Toys R Us' website.

The Toys R Us location in Paramus spans about 6,000 square feet. It will be staffed with roughly a dozen toy pros, who are trained to test toys with kids and their parents, and help shoppers order items online that they don't see in the store. cnbc.com

New online poll: Can retailers take a bite out of organized retail crime?
Most respondents say ORC will get worse over next 5 years

Home Depot and Lowe's have both experienced a recent increase in organized retail crime, according to CNBC (reported in the Daily on Nov. 22). In such instances, rather than the casual lone actor, its a multi-state crime ring that targets the retailer. Members of the crime rings steal merchandise and flip it quickly to pawn shops, other underground resellers associated with the ring or sell it online. Retailers have noted that people committing this kind of crime are more frequently armed and/or willing to attack store staff in the course of a theft.

The noted increase of organized retail crime is happening in the DIY/home improvement space, but the costly problem is recognized broadly in the retail industry. In 2005, the National Retail Federation (NRF) began conducting its yearly Organized Retail Crime survey to gauge the impact on retailers. In 2007, 79 percent of retailers reported having been victims of organized retail crime within the past year. By 2018, that number has risen to an alarming 91.6 percent.

A new online poll shows that most respondents - a combined 85 percent - believe that it's either somewhat or very unlikely that organized retail crime will decrease over the next five years. What do you think? retailwire.com

Hidden cameras being used to capture debit card pins
Used in tandem with bluetooth pump skimmer

Tiny hidden spy cameras are a common sight at ATMs that have been tampered with by crooks who specialize in retrofitting the machines with card skimmers. But until this past week I'd never heard of hidden cameras being used at gas pumps in tandem with Bluetooth-based card skimming devices. Apparently, I'm not alone. "I believe this is the first time I've seen a camera on a gas pump with a Bluetooth card skimmer," said Detective Matt Jogodka of the Las Vegas Police Department.

Jogodka said although this pump's PIN pad is encrypted, the hidden camera sidesteps that security feature. "The PIN pad is encrypted, so this is a NEW way to capture the PIN," Jogodka wrote in a message to a mailing list about skimming devices found on Arizona fuel pumps. "The camera was set on Motion, [to] save memory space and battery life. Sad for the suspect, it was recovered 2 hours after it was installed."

Whoever hacked this fuel pump was able to get inside the machine and install a Bluetooth-based circuit board that connects to the power and can transmit stolen card data wirelessly. This allows the thieves to drive by at any time and download the card data remotely from a mobile device or laptop. This kind of fuel pump skimmer, while rare, serves as a reminder that it's a good idea to choose credit over debit when buying fuel. For starters, there are different legal protections for fraudulent transactions on debit vs. credit cards. krebsonsecurity.com

Big Lots to pay $100,000 to settle federal disability discrimination lawsuit
National retailer Big Lots Stores Inc., will pay $100,000 and furnish significant equitable relief to settle a disability discrimination and retaliation lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC), the federal agency has announced.

In its lawsuit, the EEOC charged that a retail worker with hearing and speech disabilities was subjected to harassment by her co-workers at Big Lots' Elkins store. A number of store employees often mocked the worker's hearing disability and manner of speech, frequently using derogatory and highly offensive terms, and Big Lots management officials were aware of the harassment but failed to take appropriate action, the EEOC alleged. Additionally, the EEOC charged that Big Lots refused to promote the employee because of her disabilities and in retaliation for reporting the harassment. wvnews.com

New Mexico Lawmakers Weigh Response To Walmart Mass Shooting In El Paso
New Mexico Gov. Michelle Lujan Grisham has assembled a second meeting of legislators and law enforcement officials in response to the deadly mass shooting at a Walmart in El Paso, Texas. In a statement on Monday, the first-year Democratic governor described a meeting with the state attorney general, state House speaker and U.S. Congressional delegation on possible action to decrease the risk of home-grown terrorism in New Mexico. Lujan Grisham says the discussion centered on access to weapons, possible tougher penalties for "domestic terrorism" and more robust data tracking. She stressed the importance of evidence-based reforms. cbslocal.com

Corporate Executives Try to Assess Potential Impact of Global Tax System

PwC: Nearly half of consumers delay shopping until after Black Friday

FedEx expects to move more than 33M packages on Cyber Monday alone

UPS expects over 1 million returned packages per day throughout December


DC joins lawsuits against Juul claiming company illegally targeted minors

 


All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.



 

 


 



 

The Zellman Group Can Support Your ORC Investigations


ORC Subject Vetting

The Zellman Group is a fully vetted and authorized user of several research products that allow us to see behind the curtain. With our access, we are able to provide full due diligence on current physical assets, past and present addresses, past and present phone(s), including cell phone, court records, email, work associations, relatives, liens, judgments bankruptcies and various other background details.

Open-Source Intelligence (OSINT)

Open-Source Intelligence is data collected from publicly available sources to be used in an intelligence context. "Open" refers to overt or openly available. However, just because it is openly available doesn't mean it is easy to gather. Often there is too much information and skill is required to determine what information is actually valuable. Information does not need to be secret to be valuable. Information sourced from blogs, market places and social media can provide an endless supply of information which contribute to our understanding of a situation or may provide detail for an investigation. Our experienced Intelligence Analysts research and gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify persons suspected of being involved in ORC theft.

Organized Retail Crime Recovery (ORC)

Organized Retail Crime (ORC) Claims may include recovery of reasonable attorney fees, and investigation and litigation expenses as permitted by law, incurred as a result of collection efforts by The Law Offices of Michael Ira Asen. Zellman and Asen shall take all reasonable measures in their collection efforts of ORC Claims.

Learn more at www.zellmangroup.com/orc-osint


 

 



 


 

Online Threats Targeting Unprepared Retailers Ramp up Dramatically
During the Holiday Shopping Season

Cybersecurity surveys consistently show that the retail industry is one of the worst-prepared for cyber attacks, yet is also one of the most heavily targeted. The holiday shopping season is both the industry's peak sales period and the timeframe in which it is most heavily preyed upon by cyber criminals. In addition to the ongoing Christmas shopping season, this period contains both Black Friday and Cyber Monday which collectively pull in about $14 billion in sales.

Early indications are that these annual online threats are going to be up dramatically from previous years, with some attack types more than doubling the numbers seen in 2018.

2019's most popular holiday shopping scams

The usual cyber threats generally increase during the holiday shopping months, but sometimes have a festive twist. For example, the Cybersecurity and Infrastructure Security Agency (CISA) warns that targeted phishing attacks often come bundled in the form of an e-card that appears to be from a friend or family member.

Other types of online threats make unique appearances at this time of year, or see unusually heavy spikes. For example, fake charity scams are usually at their peak during the giving season. Scammers may create a bogus duplicate of a legitimate charity, hosted at a URL that looks plausibly legitimate. They also create fake charities from the ground up, primarily targeting good Samaritans looking for an organization to donate to through Google search or social media platforms. CISA advises online shoppers to avoid charities that are soliciting donations in cash, by gift card or by wiring money. These are nearly always scam sites.

Fake copies of retail store sites also tend to increase during the holiday shopping season. As with the fake charity sites, these bogus retail portals often register URLs that are similar to the actual store and also have valid TLS certificates that enable legitimate HTTPS transactions.

None of this is to diminish the more standard online threats to the retail industry, such as payment card skimming attacks, credential stuffing attacks and attempts on improperly secured databases; these are very likely to spike during the peak holiday shopping weeks as well. cpomagazine.com

Time to Warn Users About Black Friday & Cyber Monday Scams
Warn your employees to avoid the inevitable scams associated with these two "holidays," or you risk compromising your company's network.

Black Friday and Cyber Monday present a great opportunity to caution your employees about the risks out there and tell them how to protect themselves. Share these tips, with the reminder that they apply year-round, not just during the holidays:

● Hover over all URLs and make sure they are going to a legitimate website. Watch out for "lookalikes" such as "Amazon.co" instead of "Amazon.com," and never trust shortened URLs. Check links for typos, repeated letters, or other flaws that can indicate a spoofed site. When in doubt, type the web address into your browser window by hand.

● Pay close attention to the sender's email address. The domain name should match the retailer's legitimate website. If you're reading email on your cell phone, expand the sender name to see the address.

● Only download shopping apps from trusted stores, like the Apple App Store or Google Play.

● If a coupon or deal is legitimate, the retailer won't ask you to log in to see it. Don't give away your login credentials to scammers.

● If the deal seems to be too good to be true, it probably is. Don't take the bait.

Remember, Black Friday and Cyber Monday scams depend on creating a sense of urgency, using these special shopping days to spur immediate action and grab deals before they're gone. Resist the sense of urgency. Stop and think before you click. darkreading.com

DiBella's sub shops hit with cyberattack

Five retail security best practices for Cyber Monday


Age bias is prevalent in IT circles



 



Use of force videos 'damaging to the police brand,' expert says after video shows Winnipeg teen shot outside 7-Eleven
A video showing a Winnipeg police officer shooting at a 16-year-old could damage the police service's image - even if it's determined that the use of force was necessary, says a sociology researcher at Brandon University. "It's always horrific when police respond with force. I don't think it's easy to see," said Christopher Schneider, an associate professor of sociology who is studying how social media is changing the way police respond to their work.

The video has drawn a range of reactions online, including questions around why nine shots were fired by the officer. "There are people who are saying this guy deserved it, good, he didn't listen to police commands," said Schneider. "But on the other side we're seeing people saying things like 'was this necessary?'" He says police will always be judged in such scenarios, regardless of the circumstances - many of which are still unknown.

Schneider, who is the author of a book titled Policing and Social Media: Social Control in an Era of New Media, said the fact the video of the shooting was posted minutes after the incident, and before police could publicly respond, is something that's becoming more common. "Police lose control of being able to say what they want, in terms of how they construct the narrative. So police are just a diversion of the narrative, rather than the narrative." cbc.ca

RELATED: Shooting caught on video sparks debate

Read more about the 7-Eleven shooting in Canada's ORC & Retail Crime section below


Medicine Hat, AB: Police say drugs, slow economy are behind shoplifting spike
Police reported at this month's commission meeting that they have been dealing with a number of mental health and methamphetamine-related call. Chief Andy McGrogan believes those issues can be related to the other noticeable trends they've been seeing this month, with an increase in shoplifting and break and enters into storage compounds.

"It's meth and it's opioids. And it's desperate criminals. As long as we've got people that are desperate for money, we're going to have crime. Because that's a last resort." he continued. "And it's not looking favourable right now. Our economy's not in a good position now. So I think we've got a whole bunch of factors working against us."

The report says that the shoplifters have been filling shopping carts full of goods and walking out. They say that if the suspects are confronted by the store's Loss Prevention Officer they will either drop the items or run to waiting cars. chatnewstoday.ca

'This has to stop': Liquor store in Winnipeg to close after employees assaulted


Smart carts, apps look to make grocery shopping hassle-free
Shoppers pushing one of 10 new smart carts at a Toronto-area Sobeys store can scan their items on the spot, track their total bill and accept payment, which means they can skip the cashier or self-checkout altogether.

The artificial intelligence-equipped carts are the latest aspect in grocers' efforts to streamline the shopping experience as consumers became increasingly accustomed to convenience. Despite all the advancements found in a modern grocery store, customers are still required to gather their groceries, unload them at checkout, and then place their purchases into bags. theglobeandmail.com

Axis Communications announces new Country Manager, Canada
Axis Communications announces that Keith D'Sa has been named as Country Manager for Canada. Stepping into the role, Keith will focus on continuing to grow and support the Canadian market, the local partner network and customers.

Since 2015, D'Sa has served as the Canadian National Sales Manager. Keith's focus on developing and aligning the strategic sales direction with the overall strategic objectives of the organization has been crucial to his team's success and will continue in his new role. axis.com

March Networks Wins Best Ottawa Business Award for Sales Performance
March Networks won the Best Performance Sales award for its record-setting revenue and profitability, accomplished in part by the sale of its video surveillance solutions to the cannabis market. Capitalizing on the cannabis industry's rapid growth in both Canada and the United States, March Networks secured two of the world's largest cannabis companies, in addition to over 100 other cannabis customers. The company's video systems safeguard all stages of the cannabis supply chain including cultivation, testing, retail sales and secure delivery. prnewswire.com

For the Big Boxes The Canadian Push is Over - Excluding Luxury
Lowe's to Close 34 Canadian Stores

Closures include 26 Rona stores, 6 Lowe's and 2 Reno-Depot locations. Expected to close by Feb. 19. wsj.com

Is Black Friday the new Boxing Day for Canadian shoppers at Christmastime?

Metro Inc. expanding use of in-store technology amid labour crunch

Winnipeg, MB: 16-year-old in critical condition after being shot by police
outside 7-Eleven
A 16-year-old teenager shot by police outside of a Winnipeg convenience store on Thursday evening is in hospital in critical but stable condition. Police pulled up to the 7-Eleven after being called about an armed robbery in progress. The teenage boy could be seen banging something against the glass doors from the inside of the store. As police surround the front of the convenience store, he walks out holding something above his head. Witnesses have told CBC it was a machete while police would only call it a weapon. The teen continues alongside the front sidewalk across the path of an officer standing with his service pistol drawn and pointed. Moments later nine shots can be heard and the teen drops to the pavement. cbc.ca

Fort Frances, ON: Train from Canada to U.S. intercepted with 20,000 counterfeit smartwatches valued at $600K

Winnipeg, MB: Man stabbed in 'random attack' in strip mall parking lot

Winnipeg, MB: Worker knocked unconscious in liquor store robbery

Nanaimo, BC: Shopping bag used as weapon in assault at mall

Medicine Hat, AB: Bandits strike at businesses along Hwy. 9 in crime spree

Edmonton, AB: Small-town store out thousands after robbers steal ATM, lottery tickets
 



Robberies & Burglaries

● C-Store - Oyen, AB - Burglary/Smash & Grab
Gas Station - Wetaskiwin, AB - Armed Robbery
Liquor Store  - Winnipeg, MB - Armed Robbery
Liquor Store - Thunder Bay, ON - Robbery
Motel - Hanna, AB - Robbery
Smoke Shop - Yellowknife, NT - Armed Robbery
Supermarket - Vernon, BC - Robbery (Bitcoin ATM)
7-Eleven - Winnipeg, MB - Armed Robbery/Shooting


View Canadian Connections Archives



 



     


The Zellman Group

The State of Civil Recovery

Stuart Levine, CEO,
The Zellman Group

 

The civil recovery business saw more change in 2018 than in the preceding 30 years combined, says Stuart Levine, CEO of The Zellman Group, an LP services and consulting company that offers retailers a suite of solutions including Civil Recovery, ORC Recovery, Analytics and more. In this LPNN interview, Stuart talks about the state of civil recovery, where he sees it going over the next few years, and how Zellman Group's dedication to customer service, client culture and ethics, together with state-of-the-art technology, keeps them at the forefront of recovery solutions.



Joe & Amber Discuss Organized Retail Crime
 

Quick Take 2

Joe LaRocca
, VP & Senior Advisor, Loss Prevention, RetaiLPartners

Amber Bradley
, Owner & Brand Strategist, Calibration Group, LLC

 

According to the latest NRF ORC Study, 92% of retailers report being a victim of Organized Retail Crime, with 71% saying the problem is getting worse. Joe and Amber discuss the outlook for a federal ORC law, the progress state laws and ORCA's have made, and what a regional or district LP manager can do to help the problem on a local level.

 


 


 



2019 American Express Digital Payments Survey Finds Merchants Seeking New Ways to Balance Frictionless Checkout with Increased Payments Security

New Payment Technologies, Including Secure Remote Commerce and Contactless, Help Address Merchant and Consumer Needs

American Express today released its 2019 Digital Payments Survey, in which over two thirds of U.S. merchants (69%) reported that significant amount of company time and expense is dedicated to dealing with payment fraud. Nearly eight-in-ten U.S. merchant respondents (77%) reported that their companies experienced some type of fraud over the course of being in business, and their efforts to manage security are impacting their businesses' bottom lines.

At the same time, the survey found that customer expectations for ease and convenience during checkout are increasing, both in-store and online. Therefore, merchants must find ways to balance security with a seamless customer experience.

Fraud is on the Rise
U.S. merchants surveyed estimate an average of 27% of their annual online sales to be fraudulent transactions, a significant increase from 18% in 2018. And compared to last year, significantly more merchants agree that their business is vulnerable to payment fraud across multiple channels, including mobile transactions (82%, up from 73% in 2018), their website (79%, up from 74% in 2018), and point-of-sale payments (66%, up from 55% in 2018).

Nearly half (42%) of consumers in the survey have experienced a fraudulent attempt to use their credit card or other payment information, and over half (59%) say they are worried about having their payment account or credit card information compromised when making an online purchase.

As a result, many merchants are investing more in payment data security, with survey respondents reporting that they spent an average of 33% of their IT budget this year on payment data security, up from 27% last year.

Consumers Expect Fast, Simple and Secure Checkout Options
While merchants look to enhance payment security, consumers have a desire to speed up the checkout experience, putting ease and security of checkout at a crossroads. Consumers have come to expect a fast and seamless checkout experience across all payment channels, meaning that wait time and ease of the payment experience have the potential to impact a sale. For example, 62% of customers surveyed said they have left a store without making a purchase after waiting too long in line to pay, while 85% have left items in their cart and not completed the online transaction.

Click here to view the full report. businesswire.com

Retailers Take on Amazon in One-Day Shipping During Holidays

Target and Walmart seek competitive edge with faster deliveries

Retailers are promising to deliver more packages in just a day, an attractive feature for shopping procrastinators like Jeff Chin. "Some people plan ahead, but some might not-like myself," said Mr. Chin, a physician in the San Francisco Bay Area. "You think of someone to get a gift for last minute, and if it comes the next day, it's that much easier."

The scramble between Thanksgiving and Christmas, already a hypercompetitive period for retailers, has gained a new twist, as the nation's largest companies lure shoppers with faster delivery offers. Pushing the delivery needle is Amazon, which is spending $1.5 billion in the fourth quarter to expand its free one-day shipping program.

"We're adding new transportation capacity and putting more selection," said Maria Renz, Amazon's vice president of global retail experience. Customers say they continue to look for quicker delivery options, even if they are planning ahead for the holidays.

While many traditional retailers are struggling to keep pace, Walmart Inc. and Target Corp. have held their ground by increasing their delivery capabilities or getting shoppers to pick up online orders at their stores. Both chains reported strong third-quarter digital sales and increasing foot traffic. wsj.com


Fraudulent websites are targeting holiday shoppers looking for a bargain

Walmart Shuts Down Fresh Grocery Delivery Via Jet.com in New York


 


 



 




Pittsburgh, PA: Feds bust two accused of passing copies of same fake $100 bill more than 1,000 times in Western PA
Two men from out of state drove to Pittsburgh from Philadelphia this summer and passed copies of the same fake $100 bill with same serial number more than 1,000 times, federal prosecutors say. Mario Mondesir, 35,and Forkpa Howard, 30, are named in a federal indictment handed up two weeks ago in U.S. District Court in Pittsburgh. The pair are charged with 11 counts of conspiracy and passing counterfeit money. Both are in jail. The Secret Service said they caught the two in August at a Days Inn in Monroeville where they were using a bucket full of blue liquid and a solvent to remove ink from real $1 bills to make their fake $100 bill.

Prosecutors said the two drove here on or around Aug. 29 in a car with a stolen New Jersey plate and checked into their room. It's not clear when the Secret Service got onto them, but when agents searched the room on that day they said they found the counterfeiting materials and several fake $100 bills with the same serial number. Agents found a real $100 bill, wrapped in paper, in the glove box of their car, which was apparently the template to make the fake bills using ink from 35 $1 bills. Agents also found shopping bags in the car full of merchandise from various forays to Walmart, Office Max, Advanced Auto Parts, Party City and many other establishments across the eastern suburbs. Prosecutors said Mr. Howard and Mr. Mondesir passed the same fake $100 bill 49 times on Aug. 29 and a total of 1,050 times in Western Pennsylvania and elsewhere. Both men are in custody on state charges and will appear in federal court next month. post-gazette.com

New York, NY: 3 Shoplifters On The Run, 1 Arrested After Stealing From Bloomingdale's, Macing Security Guards
A group of alleged thieves is on the run after using mace on security guards trying to stop them in Bloomingdale's. Police say the attack took place around 3 p.m. in the Louis Vuitton section of the famed Manhattan department store on 59th Street and Lexington Avenue. CBS2's Alice Gainer reports that two men and two women entered the area and took several pieces of merchandise and attempted to flee. Three security guards struggled with the suspects and then one of the shoplifters took out mace and sprayed the store guards. One of the women has been arrested, but her three suspected accomplices got away. The woman caught by police has been charged with 2nd degree robbery. cbslocal.com
 

Ocala, FL: SWAT team searches Ocala home for suspected thief in large retail theft investigation
SWAT team searched a home in northwest Ocala for a suspected thief Tuesday. TV20 is working to learn more about the investigation into several large retail thefts in the area over several months. Investigators believe the thieves were using a home on Northwest 2nd Street to re-sell stolen items. Ocala Police officers also observed drug activity in and out of the home. UDEST drug agents also played a role in the search. wcjb.com

New Orleans, LA: Motorcycle gang behind $200K theft ring that targeted shops on Coast, other states
Nine people involved in the New Orleans-based East Side Wheelie Kings bike gang have pleaded guilty in a scheme that stole more than $200,000 in motorcycles and 4-wheelers in Mississippi, Alabama and Louisiana. Assistant U.S. Attorney Kathlyn Van Buskirk says the scheme started in February 2017 and lasted more than a year. The nine defendants now await sentencing on the federal charges. apnews.com

 

Abilene, TX: 4 women wanted for shoplifting thousand dollars in merchandise from Academy Sports
Abilene police are looking for four women accused of stealing a thousand dollars worth of merchandise from a sporting good store. According to police, the women shoplifted $1,074.86 worth of hoodies, t-shirts and shorts from Academy Sports + Outdoors on Nov. 14. They did it in less than 10 minutes, according to the incident report. ktxs.com



Scottsdale, AZ: Sisters arrested in $3,500 Baby Formula theft scheme
Two sisters were arrested for stealing baby formula from multiple Scottsdale Safeway stores over the past 10 months. Scottsdale police report that on November 19, 26-year-old Tashka Dixon Henderson and her sister Tiffiany were arrested after a traffic stop where police found "a large quantity of baby formula" in their car. Police say the sisters are responsible for eight thefts of baby formula from Scottsdale Safeway stores over the last 10 months. In total, the sisters have taken over $3,500 worth of baby formula. abc15.com

Millburn, NJ Bloomingdales at Short Hills reports arrest of $2,500 thief

Southaven, MS: Suspects accused of stealing $1,100 of merchandise from Tommy Hilfiger store at the Tanger Outlets

East Lampeter Township, PA: Retail theft suspect flies the coop after stealing $900 of Google Nest thermostats and doorbells from Kohl's

Prince George, VA: Police looking for drink-spill shoplifters; stealing nearly $500 in cigarettes

Savannah, GA: Police identifies Ulta Beauty shoplifting suspects in $900 theft


View ORC Archives

Case Goes Public?
Share it with the industry


Submit your ORC Association News


Visit ORC
Resource Center



 




Shootings & Deaths

Sacramento, CA: Man Convicted Of Shooting And Killing Woman During Robbery outside store
A man has been convicted of first-degree murder in connection with a robbery and shooting outside of a store on Florin Road last December. On December 22, Dorthea Brewer went to a store on Florin Road. While she was standing in line, her killer, Shylow Therman, was standing behind her. When she returned to the car, Brewer was accosted by Therman who stuck the end of a gun through the window, pointed it her face, grabbed her purse, and demanded money, according to the Sacramento County District Attorney's Office. There was a struggle between Brewer and Therman and Therman shot Brewer in the face. She was taken to the hospital where she was pronounced dead. cbslocal.com

Cologne, Germany: Man killed by plasterboard in DIY store; Criminal Investigation opened
A German man was fatally injured after a pile of plasterboard fell on top of him at a home improvement store in Cologne. Police have opened a criminal investigation into the incident. A 69-year-old German man was killed on Monday after a pile of plasterboard fell on him at a Bauhaus home improvement store in Cologne. According to police, the man was loading pieces of plasterboard with some helpers into his car from the warehouse of the store when a pile of pallets tipped over. The man was unable to get out of the way and was hit with the heavy load. An emergency physician called to the scene was unable to resuscitate the man. Police have opened a criminal investigation into the man's death. Police said an authorized expert has been called to the scene to evaluate whether proper safety precautions were taken. dw.com

Detroit, MI: Shots fired at T-Mobile store, Security Guard shoots Robber
Police are investigating a shooting that occurred at a T-Mobile store Tuesday on Detroit's west side. It happened at about 11 a.m. in the T-Mobile store located near the intersection of West Outer Drive and the Southfield Freeway, just north of West McNichols Road. According to authorities, a man attempted to rob the store but was shot twice by a security guard. Police said the attempted robber fled the scene through the parking lot and into a nearby neighborhood. He was arrested shortly after and was taken to a hospital for surgery. clickondetroit.com

Columbus, AL: Police charge suspect in fatal Circle K shooting involving masked gunman

Chula Vista, CA: Man accused of fatal shooting at Church's Chicken faces life in prison


Robberies, Incidents & Thefts

Georgia: Police investigating string of Pharmacy burglaries in Gwinnett, Dekalb
Police believe four burglaries at pharmacies in Gwinnett and DeKalb counties may be linked after they were robbed on the same day in late October. Police said three suspects broke into four metro Atlanta pharmacies, including three in Gwinnett County, in the span of six hours on Oct. 29. Evidence overlapped at multiple break-in locations. gwinnettdailypost.com

Glen Burnie, MD: 2 Baltimore Men Arrested In The Robbery JCPenney
Anne Arundel County police arrested two men in the robbery of a JCPenney located in Marley Station Mall Saturday afternoon. Around 12:40 p.m. Saturday, officers responded to the JCPenney store for a reported robbery. Store security said two men attempted to steal items from the store, threatening loss prevention officers with a knife before fleeing the store with stolen items, police said. No injuries were reported. cbslocal.com


Oklahoma City, OK: Sephora employee arrested after being accused of $3,400 embezzlement

Napa, CA: Home Depot employee arrested for suspected $1,000 embezzlement

Westminster, MD: Goodwill employee charged with theft, store burglary

Battle Creek, MI: Police say shoplifting ramps up during holiday season, stores on alert

Commerce, TX: Army Personnel Detonates Live Mortar Round Brought into Pawn Shop


Sentencings

Michigan man gets 4 years for Identity Theft in Nebraska; $22,000 in restitution
A Michigan man was sentenced to 4½ years in federal prison after being found guilty of identity theft during cellphone purchases in nine Nebraska cities. Senior U.S. District Court Judge Laurie Smith Camp on Monday also ordered Christopher C. Heinz, 30, to pay restitution in the amount of $22,126. He was found guilty of the fraudulent use of Social Security numbers and aggravated identity theft. Prosecutors said Heinz used stolen IDs of credit-worthy people to purchase high-end cellphones at retail stores from December 2017 through June 2018. omaha.com

Baltimore, MD: Man Goes to Prison for Stolen Firearms
A U.S. District Court judge on Monday sentenced a Salisbury man to five years in federal prison, followed by three years of supervised release, for possession of stolen firearms. According to his guilty plea, on June 10, 2017, Ricky Sanabria Jr., 27, burglarized a firearms store in Federalsburg, Md. Surveillance video shows that Sanabria entered the store by cutting a hole into an exterior wall. Sanabria stole 27 weapons from the Federalsburg firearms store, and left the scene. wboc.com



 

 


 

Daily Totals:
• 21 robberies
• 7 burglaries
• 1 shooting
• 0 killed


 

Weekly Totals:
• 55 robberies
• 14 burglaries
• 2 shootings
• 1 killed


 



Click to enlarge map


 



None to report.


Submit Your New Hires/Promotions or New Position

 


 


 




Featured Job Spotlights

 

NEW

 
Regional Asset Protection Leader
St. Louis, MO

The Regional Asset Protection Leader is responsible for driving a low shrink and safety culture in a geographical area consisting of 235 ascena retail locations and approximately $400+M in revenue within the ascena family of brands. They develop, monitor and execute programs that create awareness around shrink, safety and integrity...
 

 
Regional Loss Prevention Manager
Greater Toronto Area, Canada

Become the Newest Member of the VF Family. As the Regional Loss Prevention Manager, you will have the critical function to support an entire region of stores and serve as the subject matter expert in loss mitigation. You will have the great responsibility to own and oversee all matters and investigations of internal and external theft...
 


 
Senior ORC Investigator
Boca Raton, FL

The Senior Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our customers. The Senior Investigator is responsible for assisting with implementing a strategy to combat organized retail crime and external theft across the TJMaxx and Marshalls brands...
 

Loss Prevention Investigator
Seattle, WA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...
 

Loss Prevention Investigator
San Jose, CA

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and LP leadership...
 
Area LP Manager
San Jose or Fresno, CA

The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset protection programs for two (2) to four (4) Districts which contain approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is responsible to assess store procedures, promote awareness and methods to prevent, protect and control losses...
 

 
Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall Physical Security function for stores including CCTV for all new stores, renovations, acquisitions, closing, existing stores and warehouses. In addition, this position supports the security/property control component for the Corporate Headquarters main campus...
 


Featured Jobs


To apply to any of today's Featured Jobs, Click Here

   
  
  


View Featured Jobs   |   Post Your Job
 


 



 


 



One of your primary objectives in any negotiation should be to show a positive, upbeat and an enthusiastic approach to the entire process regardless of the offer. Always wait for the details before accepting any offer because the devil may be in the details. Remember, the hardest thing to negotiate is the benefits because of precedent-setting company standards. If you prepared the employer before the offer with a written (emailed) list of your entire current package in detail, it can make it easier to discuss when it counts the most.

Just a Thought,
Gus

We want to post your tips or advice... Click here


 


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily