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NRF's 2019 Organized Retail Crime Report

Two-Thirds of Retailers See Increase in Organized Thefts

Average ORC Loss Tops $700K per $1B in sales - 71% Support Federal ORC Law
97% Have Been Victimized in the Past 12 Months

Organized retail crime affects almost all merchants and more than two-thirds of those surveyed have seen an increase in the past year, according to the 15th annual ORC study released today by the National Retail Federation.

The report found that 97 percent of retailers had been victimized by ORC in the past year and that 68 percent had seen an increase in ORC activity. Losses averaged $703,320 per $1 billion in sales, marking the fourth year in a row that the figure topped the $700,000 mark.

Nearly two-thirds (65 percent) of retailers said ORC is a higher priority for their companies than five years ago, while 56 percent were allocating additional technology resources to the issue and 44 percent were increasing their loss prevention budgets.

Among steps taken to fight ORC, 38 percent had changed or were planning to change return policies while 37 percent were doing the same with point-of-sale policies, 27 percent with employee screening and 24 percent with the way they handle trespassing.

Retailers in areas with state-level ORC laws said they were happy with help received from local law enforcement (84 percent) and state law enforcement (75 percent) but somewhat less so with federal law enforcement (64 percent). ORC often crosses state lines, and 71 percent said a federal ORC law is needed.

A number of states have increased the threshold of what constitutes a felony in recent years, allowing criminals to steal more before being subject to the stronger penalties that come with a felony. Among retailers surveyed, 51 percent had seen an increase in average ORC case values in states where that has happened.

Retailers' efforts to fight ORC focus on more than just preventing the theft of merchandise. The survey found that 68 percent of retailers said ORC gangs had shown more aggression or violence in the past year, and many anti-ORC resources are directed toward protecting the safety of customers and employees.

The top five cities for ORC in the past year in order were Los Angeles, New York, Houston, Chicago and Miami, with a number of ties rounding out the top 10.

Click here to read the full report

Click here to read the D&D Daily's latest Q3 2019 ORC Report

Toys "R" Us Is Back - Now With More Surveillance!
Retailer Faces Backlash for 'Spying' on Kids

The iconic retailer has opened two new mall outposts, one in Texas and another in New Jersey, just in time for the holidays. The stores are packed with some of the most kid-coveted products of the year, but have been garnering attention for another reason: the surveillance technology they're using.

Media reports described how Toys "R" Us partnered with the startup b8ta to install sensors in the stores' ceilings, which track people as they walk around and look at toys. "Toys 'R' Us is monitoring where kids go to produce data for brands," wrote iO9 last week. Tweets expressing outrage that the stores would "spy" on kids have collectively been shared thousands of times.

Collecting information on kids is a highly sensitive issue, and US law carves out various additional protections or restrictions when it comes to minors-the only major federal law on digital privacy, the Children's Online Privacy Protection Act, for example, was passed to protect children under 13. Often these rules, including COPPA, require obtaining parents' permission before collecting data.

But the companies behind the monitoring technology in the Toys "R" Us stores say they have designed their products specifically not to record children's data at all.

The cameras are powered by technology from RetailNext, a surveillance giant that supplies more than 500 brands and malls in more than 90 countries. wired.com

Using Credit Card Info, Retail Purchase History to Crack Down on Gun Violence?
Lawmaker hopes to tackle gun violence with financial information

Should the bill makes its way through Congress, lawmakers would direct the Financial Crimes Enforcement Network (FinCEN) to assist financial institutions through its Financial Institutions Advisory Program in identifying and reporting suspicious or illegal financial activity related to firearms.

The new proposal would require FinCEN to spend up to a year collecting financial information for the purpose of issuing an advisory to assist financial institutions in identifying suspicious firearms transactions, officials said. Historically, retail-level purchase information -- or SKU-level data -- has been hard to obtain and the effectiveness of the advisory would depend on merchants sharing information about specific firearms products.

"Banks, credit card companies, and retailers have unique insight into the behavior and purchasing patterns that can help identify and prevent mass shootings. We know that financial intelligence can be an effective tool to combat gun violence in the same way it is for money laundering, human smuggling, and fentanyl trafficking," Wexton said in a prepared statement. loudountimes.com

Apple has 'deep concerns' that ex-employees accused of theft will flee to China
Apple Inc. on Monday told a federal court it has "deep concerns" that two Chinese-born former employees accused of stealing trade secrets from the company will try to flee before their trials if their locations are not monitored. At a hearing in U.S. District Court for the Northern District of California, prosecutors argued that Xiaolang Zhang and Jizhong Chen should continue to be monitored because they present flight risks.

Both men were arrested on criminal trade secrets theft charges while heading to airports to fly to China and have been monitored after being released on bail. Their defense attorney said Monday that both men had family reasons to visit China and had shown no signs of violating their pre-trial conditions so far.

In the cases of both men, Assistant U.S. Attorney Marissa Harris argued that if either man fled to China, it would be difficult if not impossible for federal officials to secure their extradition for a trial. Three Apple employees showed up to support prosecutors, including Anthony DeMario, a strategic adviser to Apple's global security group and veteran of the U.S. Central Intelligence Agency.  nasdaq.com

Amazon Under Fire for Warehouse Working Conditions

Amazon NYC Warehouse, More Dangerous Than Coal Mine, Spurs Fury

New York lawmakers told Amazon to address concerns at a Staten Island warehouse where 15 out of every 100 workers were injured last year.

Dozens of New York lawmakers are demanding safety fixes at Amazon's Staten Island warehouse which a recent analysis shows is more dangerous than a coal mine. Forty-two members of New York's City Council, state Senate and Assembly wrote Amazon Monday to demand worker safety improvements at its million-square-foot JFK8 Fulfillment Center in Bloomsfield.

"We continue to receive incredibly disturbing reports of dangerous working conditions in the Amazon Warehouse on Staten Island that we believe must be addressed," wrote lawmakers, who include City Council Speaker Corey Johnson and Comptroller Scott Stringer.

The missive comes weeks after Make The Road New York, an immigrant and workers rights group, released an analysis showing 15 out of every 100 employees injured in 2018, making it one of the nation's most dangerous jobs.

That's nearly five times the incident rate seen in coal mining and logging as well as three times the rate seen in the warehousing industry, U.S. Bureau of Labor Statistics data show.

The report - an analysis of Occupational Safety and Health Administration data - came on the heels of Amazon's "peak season" from Thanksgiving through New Years, when workers say they are forced to work mandatory overtime under continuous pressure to increase speeds. patch.com

Report: Amazon workers' injuries spike during holiday season at Illinois facility
Safety records obtained by workers at the Amazon fulfillment center in Monee in Will County show that over 10% of its workers suffered injuries last year, and 40 were injured so badly that they couldn't return to work, often sustaining permanent disabilities, according to Warehouse Workers for Justice.

Amazon told Reveal that its high injury rates reflect improved reporting, but the former head of OSHA called the risk of work injuries "unacceptably high." chicagoreporter.com


Hong Kong Unrest Causes 'Worst Ever' Retail Decline,
With Thousands Of Possible Store Closures, Layoffs
Over 10% of retailers in Hong Kong-thousands of stores-could shut down in the next six months, with more than 5,600 jobs set to be lost, as the city faces its "worst ever" wave of store closures and layoffs amid ongoing protests that continue to disrupt Hong Kong's economy, Bloomberg first reported.

The survey, released on Monday, covers chain stores and small retailers, encompassing some 176 companies, over 4,000 stores and 89,700 employees in total. Going into the crucial holiday period in December, which is usually a busy shopping season, the retail industry is at a new low, in part due to a lack of Chinese consumers.

"Given that such protests are set to become the 'new normal' in Hong Kong and there is little room for compromise, tourism flows and retail numbers will have difficulty recovering to previous levels."  forbes.com

Digital Maturity Benchmark Study Ranks Grocery's Top Retailers
The Grocery Digital Benchmark Maturity study takes a sweeping view of digital grocery sales platforms in conventional grocery stores, hypermarkets, discount/cash-and-carry stores and warehouse clubs. The report provides the industry's first global assessment of grocery retailers' digital performance and identifies areas of improvement and investment for the 80 largest retailers in the United States and Europe.

The top 25 Digital Maturity Benchmark leading retailers include:

1. BJ's Wholesale Club (U.S.)
2. Carrefour (Europe)
3. Albert Heijn (Europe)
4. LeShop (Europe)
5. Auchan (Europe)
6. The Kroger Co. (U.S.)
7. Costco Wholesale Club (U.S.)
8. Target Corp. (U.S.)
9. Rewe (Europe)
10. Walmart (U.S.)
11. SPAR (Europe)
12. Wegmans Food Markets (U.S.)
13. Monoprix (Europe)

14. Hy-Vee (U.S.)
15. H-E-B (U.S.)
16. Eroski (Europe)
17. Safeway (U.S.)
18. Albertsons Cos. (U.S.)
19. Waitrose (Europe)
20. Family Fare (U.S.)
21. Coop at Home (Europe)
22. Cub Foods (U.S.)
23. Sainsbury (Europe)
24. Metro (Europe)
25. SuperValu (Europe)

Moody's Cuts Department Store Outlook Again, Projects 20% Operating Profit Decline In 2019
Moody's Investors Service is now calling for department stores' operating profits to be down 20% in 2019, compared with prior expectations for a 15% drop. What's perhaps more alarming is that this is not the first downward adjustment. Moody's cut its forecast from an initial expected 10% operating profit decline to 15% in October.

If there is one piece of somewhat good news, Moody's expects the overall profit declines to subside significantly in 2020, to roughly a 1% decline as department stores cycle the weak results of 2019. retailtouchpoints.com


ClickIt Shares Their Video Management for Retailers
Jim Paul from Click It discusses their capabilities in partnering with retailers to handle their surveillance, analytics, customer traffic, POS needs and more. They have approximately 200,000 installations in multiple retail formats, including convenient stores, pharmacy, specialty and big box stores, ranging up into the larger distribution centers.   

For more information about Click It, visit http://www.clickitinc.com/.


Senior LP & AP Jobs Market

Dir. Security & Asset Protection posted for Rent the Runway in Secaucus, NJ
The Director of Security & Asset Protection is responsible for innovation, strategic development and successful operations of Rent The Runway's network wide profit protection initiatives including but not limited to total loss improvement, protecting all company assets (buildings, equipment, inventory), physical security measures, investigations, inventory control programs, business continuity and security disciplines.

Rent the Runway has five retail stores of the future, 11 million community members and employs nearly 1,800 people.

Store closures likely as Marquee Brands to take over Destination Maternity brands

Ahold Delhaize USA Announces Three-Year, $480M Investment to Transform Supply Chain

Viral PSA Reminds Us to Be Kind to Retail Workers During the Holidays

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As a savvy LP professional, you probably already have best practices in place. But did you know that there are other security solutions you can leverage?

To help you explore additional options, we want to share an informative whitepaper, "Three Essential Trends in Loss Prevention." This piece highlights advanced security measures that can reduce or eliminate the significant causes of shrink.





Biggest Holiday Risk Factors
No matter the industry in which you operate, there are common risk factors to the security of your digital assets. Giving some attention to these common issues could help you stay cheery as the holidays go on.

1. Poor employee security hygiene
Data may not be backed up regularly enough, or employees may leave sensitive data available in the form of tablets or other connected devices not properly secured. They may discuss sensitive information in earshot of customers or clients. These actions are often not taken out of malice: but simply because the employees don't realize the danger. Take the time to train your workforce on good security hygiene and put policies in place to keep them up-to-date.

2. Poor patch and vulnerability management
Patch management is a key part of asset protection. Take the time, no matter how big or small your business is, to create an inventory of your e-assets. For each piece of hardware, track the software and version number running on it.

3. Misconfigured or poorly-secured online resources
Accidentally misconfiguring a webserver or unintentionally exposing an AWS S3 bucket to the public can leave critical data wide open, in such an obvious manner than your cybersecurity team may not even think to check.

4. Point-of-sale (POS) vulnerabilities
Review the POS communications, connections, and settings on a regular basis, and make sure you're patching your POS system every time a new update is released. Ensure that the only applications and systems connected to the POS are those that need access. Ensure that smartcards or chip readers are activated and set up correctly. Make sure the POS system has a strong password policy. rhisac.org

2019 ReliaQuest Security Technology Sprawl Report Finds
More Security Tools are Increasing Risk of Cyber Threats

ReliaQuest, a leader in enterprise security, today released the findings of the 2019 ReliaQuest Security Technology Sprawl Report, which reveals how a rapid increase in the number of security tools used by large companies is limiting their return on investment while increasing the risk of cyber threats.

The survey of 400 security decision makers at companies with more than 1,000 employees found there is a "security tool tipping point" where the number of cybersecurity solutions becomes overwhelming and increases organizational risk levels. The result is underutilized technology, ineffective use of valuable security resources and overwhelmed and inefficient teams that spend more time trying to manage their wide range of tools than proactively defending against threats.

Key findings include:

Security teams are deploying more tools than ever. Almost three-quarters (70%) of respondents say they've invested in more than five new technologies in the last year, including 19% who say they've invested in more than 20.

Teams are struggling to implement the tools. Seventy-one percent report they are adding security technologies faster than they are adding the capacity to productively use them.

The burden of tools maintenance compromises threat response. Sixty-nine percent report their security team currently spends more time managing security tools than effectively defending against threats.

A majority of enterprises are less secure today as a result of tools sprawl. Over half (53%) say their security team has reached a tipping point where the excessive number of security tools in place adversely impacts security posture.

Read the complete Security Technology Sprawl Report here.

Three Men Arrested in $722 Million Cryptocurrency Fraud Scheme
Three men were arrested today in connection with a cryptocurrency mining scheme that defrauded investors of $722 million, U.S. Attorney Craig Carpenito announced.

From April 2014 through December 2019, the defendants operated BitClub Network, a fraudulent scheme that solicited money from investors in exchange for shares of purported cryptocurrency mining pools and rewarded investors for recruiting new investors. Goettsche, Weeks, and others conspired to solicit investments in BitClub Network by providing false and misleading figures that BitClub investors were told were "bitcoin mining earnings," purportedly generated by BitClub Network's bitcoin mining pool.

Goettsche discussed with his conspirators that their target audience would be "dumb" investors, referred to them as "sheep," and said he was "building this whole model on the backs of idiots." Goettsche directed others to manipulate the figures displayed as "mining earnings" during the course of the conspiracy.

The wire fraud conspiracy charge carries a maximum potential penalty of 20 years in prison, and a fine of up to $250,000. The conspiracy to sell unregistered securities charge carries a maximum penalty of five years in prison and a fine up to $250,000. justice.gov

Q&A with Akamai on the challenges of cybersecurity in retail


Vancouver business owners request more police as violent shoplifting surges
The mayor of Vancouver is promising more police will be deployed to help stop what many downtown store owners say is a dramatic rise in violent shoplifting. Mayor Kennedy Stewart says he's heard similar concerns about escalating crime from police Chief Adam Palmer and targeted operations have begun to try to crack down on the problem.

On Tuesday City council is scheduled to vote on Vancouver's 2020 budget, which includes money for 25 new police officers and 10 civilian employees as part of a planned 17-million-dollar increase in the police force budget. Stewart has promised that most of the new officers will be deployed to high-crime areas, with a focus on reducing property crime. citynews1130.com

Baseball bats providing security for Food Fare stores
Local grocer 'tired of non-engagement policies'

Local grocer Munther Zeid is tired of non-engagement policies when it comes to thieving in his stores that have largely struck out. He has instituted a "baseball bat policy" in his Food Fare stores throughout Winnipeg. There are several bats placed strategically through out his store, when they are notified of a theft in progress, Zeid, his son, his nephew, and other staff will grab a bat and meet the thief at the front door.

"Nine times out of 10, 99% of the time when we stop the person, we go 'Stuff please,' they unload their pockets, no questions asked and they leave with no type of confrontation," he said. "If they refuse, then the choice becomes break an arm or a leg."

They instituted the policy following reports of security guards being stabbed by thieves this spring. There has also been a well-documented rise in swarming thefts in liquor stores that has spread into other retail outlets. winnipegsun.com

Nearly 500 Winnipeg police officers to be hired by stores to prevent theft in December

Durham, ON: Family of Ajax boy injured during theft sues Apple Store
The family of an Ajax boy, who they say was injured during an attempted theft at an Apple Store, is suing the company for allegedly failing to ensure proper security measures were in place at the outlet.
The family's lawsuit, filed in May of this year, seeks $750,000 in damages.

Apple "knew or should have known of the high level of thefts at the Apple store prior to this incident," a lawsuit filed by Andrew McDermott and Millisa MacCormack says. They claim McDermott and the couple's son Braeden, who was seven at the time of the 2017 incident, sustained physical and emotional injuries when Braeden was trampled by a man attempting to flee with a stolen laptop.

McDermott was injured when he struggled with the suspect, who was subsequently arrested and charged by Toronto police, the statement of claim says. The claims in the suit have not been proven in court. In a statement of defence, Apple denies liability for any injuries or distress alleged by McDermott and MacCormack. A lawyer for the company declined to comment for this story. durhamregion.com

Contactless payments drive almost as many transactions as cash in Canada
Contactless payment volume surged to 4.1 billion in 2018, growing 97.2% compared with 2016, per a report from Payments Canada. The country also saw nearly $129.9 billion in contactless transaction value last year, which was up 93.5% from its 2016 total. Contactless transactions have come a long way in Canada considering that just 215 million transactions were conducted for a total of less than $9.7 billion in 2012.

Contactless transactions have established themselves as a major part of Canada's payments landscape. They accounted for 19.5% of the country's 21.1 billion transactions in 2018, which nearly matches cash's 21% share. Contactless payments' share of Canada's $9.9 trillion in transaction value was minuscule in comparison at just 1.3%, but their high level of volume still makes them a key part of the country's payments ecosystem. businessinsider.com

Walmart.ca pulls Christmas sweater featuring Santa with cocaine

Walmart Canada Unveils Largest Blockchain for Supply Chain Management

Walmart Canada supports e-commerce with smart facility

The Second Cup buys Ottawa chain Bridgehead Coffee for $9.5 million

Saskatoon, SK: Man shot behind grocery store dies after store workers
try to save him
A grocery store worker was shocked to learn that a gunshot wound victim he helped on the street Saturday morning has died. Police say the 35-year-old man is Saskatoon's 16th homicide victim. Todd Serfas, who works at the No Frills grocery store on 22nd Street, called 911 after he was told another worker had witnessed a man being shot in the back behind the store. Police said they received a report of gunfire and an injured man at about 7:20 a.m. CST. Serfas said he found the victim face-down behind the grocery store on the sidewalk at the corner of 23rd Street W. and Avenue X N. The victim was transported to hospital but died from his injuries. ca.news.yahoo.com

Winnipeg, MB: Teen shot 9 times by police at 7-Eleven released from hospital,
charged and sent to jail
A 16-year-old who was shot by police outside a Winnipeg 7-Eleven store last month has been formally charged with robbery and possession of a weapon. The teen had been in hospital in critical but stable condition since the shooting on Nov. 21. Once he recovered, police laid charges and moved him into jail. The shooting and events leading up to it are under investigation by the Independent Investigation Unit of Manitoba, which looks into all serious incidents involving police. What sounds like "Drop the knife!" is shouted as the teen walks along the sidewalk in front of the store, across the path of an officer standing with his service pistol drawn and pointed. Nine shots can be heard and the teen drops to the pavement. cbc.ca

GTA: 45 arrests, 200 charges in residential, retail thefts investigation;
Targeting cellphone kiosks & designer clothing stores

Ontario: Police bust alleged $1.6M car theft ring that exported high-end vehicles out of Canada

Moncton, NB: Woman shot outside convenience store

Kingston, ON: Suspect threatens store security with a knife, crawls through ceiling at Dollarama

Barrie, ON: Distraction theft caught on store security camera

Airdrie, AB: RCMP investigating liquor theft

Vancouver, BC: Police arrest armed shoplifting suspects in thefts from Lululemon & liquor store

Why an Alberta judge sentenced armed robber to one day when Crown asked for two years


Robberies & Burglaries

Circle K - Thunder Bay, ON - Armed Robbery
Gas Station - Halifax, NS - Armed Robbery
Ice Cream Shop - Moose Jaw, SK - Armed Robbery
Jewelry Store - Ancaster, ON - Robbery
Liquor Store - Pincher Creek, AB - Armed Robbery
Sporting Goods - Edmonton, AB - Burglary

View Canadian Connections Archives



ADT/Protection 1

Commercial Growth

Rex Gillette, Vice President,
Retail Sales, ADT/Protection 1


ADT is now one of the nation's largest commercial integrators serving the retail industry. They've built solid relationships with their retail clients by delivering outstanding security with an exceptionally high level of customer service and careful attention to detail - from installation through ongoing services. Rex Gillette, VP of Retail Sales for ADT/Protection 1, tells us how the company's recent acquisitions have helped them dramatically expand, offering enterprise retailers a comprehensive security program that's nationally administered with a single point of contact for day-to-day operations.

Joe & Amber Go Off the Rails

Quick Take 10

with MCs Joe LaRocca
and Amber Bradley


Once in a while during an 8-hour livestream broadcast, things can get weird. In this Quick Take, Joe and Amber talk in the 3rd person about Joe's Hollywood cameo, Amber's best impersonation, and some of their favorite comedies.




How to Keep Your Packages Safe From Porch Pirates
Experts predict that global e-commerce sales will total 3.46 trillion dollars by the end of 2019 - a 17.9% increase over 2018. More e-commerce sales mean more packages shipped, and the high volume of deliveries is not without its challenges. More than half of online shoppers say that at least one of the packages they ordered in the past six months has gone missing.

1. Schedule and Track Your Deliveries
Tracking your shipment and subscribing to text notifications is essential for safe deliveries. Nearly all shipping services offer package delivery confirmation by text, so you know within minutes that your package has been delivered.

2. Pick Up Your Package at a Store or Install a Drop Box
Most major delivery carriers provide options that allow you to pick up packages at their facility, a designated delivery hub, or a nearby neighborhood store or pharmacy. If you're located in a suburban area without nearby pick-up options, you can consider installing a dropbox at your residence.

3. Ask Your Facility to Install Parcel Lockers
Parcel lockers, commonly installed in apartment and office buildings, provide a secure, onsite delivery options. Parcel lockers are an excellent choice for high-traffic areas and an attractive benefit to potential tenants. business2community.com

TransUnion's Iovation research shows holiday surge in mobile fraud attacks
As many as 15% of transactions during Thanksgiving holiday were fraudulent
A new report by Transunion subsidiary Iovation shows that online retail fraud surged 29% during the Thanksgiving holiday weekend around the world, from year-ago figures, as hackers and other bad actors moved to take advantage of a growing use of mobile and other ecommerce shopping methods

The report shows that 15% of ecommerce transactions between Thanksgiving and CyberMonday may have been fraudulent and Black Friday saw a spike, with about 25% of the suspected fraudulent transactions taking place on that day.

Officials at the company said the increase is due in part to the rise in ecommerce shopping, and in particular mobile devices, which is causing a change in how hackers conduct fraud attacks. mobilepaymentstoday.com

Old Navy taps Postmates to help it make same-day deliveries of last-minute holiday gifts




Minnetonka, MN: Burglars make off with over $400K from jewelry store; tied to Tire Shop burglary
Minnetonka Police were called to Winn & Welch Jewelers on Nov. 18. The affidavit says surveillance cameras showed four suspects breaking into the adjoining suite the night before and entering Winn & Welch by removing the ceiling tiles and scaling the walls. The suspects come and go multiple times throughout the night and into the early morning hours, each time returning with various tools, such as large pry bars, removable dollies and a cutting torch. Police said the evidence indicates the suspects struggled to get into the safe at Winn & Welch and eventually used a grinder and sledgehammer. The affidavit says the suspects caused extensive damage and eventually got into the safe and stole $392,000 in jewelry and $25,280 in cash before leaving the building at 3 a.m. on Nov. 18. According to the affidavit, the suspects left a cutting torch behind. A Tires Plus location then called police on Nov. 18 and said it was burglarized overnight. The affadavit says the burglar broke a plexiglass pane in an overhead garage door and took a cutting torch. The store manager later confirmed to police that the cutting torch found in the jewelry store was the same one stolen from Tires Plus. kstp.com

Houston, TX: 3 men accused of stealing more than $200K in wine from Liquid Assets
Three men are accused of stealing more than $200,000 worth of wine from a Houston store and reselling it to a store in California "for profit," according to documents filed in court. Jaime Javier Cortes along with two accomplices - 64-year-old Luis Ovalle and 41-year-old Anthony Earl Thomas - are facing felony charges after police say between February and June, they intermittently stole bottles of wine from Liquid Assets at 1120 Knox Street. The owner of the store reported the thefts in June. Police reviewed surveillance footage of the men breaking in and got a list of times they used an access code to enter the store. Through investigations, they identified Cortes as one of the suspects. click2houston.com

Franklin, TN: Theft suspects hit Police Officer with car during getaway attempt from CoolSprings Galleria
Franklin Police said 4 female theft suspects rammed into a police officer during a getaway attempt with stolen merchandise. Police said officers in plain clothes observed 3 suspects acting suspiciously in the parking lot on Saturday. The women all entered Macy's and picked up 61 pieces of clothing totaling $4,300. Driving the getaway car, the suspect pulled up to the curb and the women were leaving the store with armfuls of merchandise. While police were trying to arrest one of the suspects who had gotten into the car, police said the driver put the vehicle into reverse and hit the gas, striking an officer in the head and pushing them to the ground. The officer wasn't serious injured. fox17.com

Gillette, WY: Two women charged with Felony Theft in Self-checkout scam at Walmart
Two Gillette women are accused of scamming Walmart's self-checkout stations to shoplift more than $1,000 each over two or three months - and using their kids to help them. gillettenewsrecord.com

Manchester, NH: Men in blue blazers wanted for $11K Apple store shopping spree with stolen credit cards at The Mall of NH

Bethel Park, PA: Man Arrested For Allegedly Stealing Over $1,300 Worth Of Merchandise From Macy's

Carbondale, IL: Police ask for help identifying 3 suspects in Dick's Sporting Goods theft

Boise, ID: Boise Police Organized Retail Crime Unit nab two in retail credit card theft

View ORC Archives

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Shootings & Deaths

Jersey City, NJ: Jersey City Kosher Market Was 'Clearly' Targeted, Motive Still Unclear

One detective and three civilians were killed during a targeted shootout and standoff at a Jersey City kosher market Tuesday, officials say

Two other officers and another civilian were hurt but are expected to be OK; the suspects were shot and killed by law enforcement

A motive for the shootout remains under investigation, but local authorities said Wednesday video shows the deli was clearly the target

Two individuals armed with long rifles parked a van outside a kosher grocery store in Jersey City Tuesday, calmly got out of their vehicle and immediately opened fire on shoppers inside the store, local authorities said the next morning, reiterating their claim the market was "clearly" targeted.

Jersey City Mayor Steven Fulop and Public Safety Director James Shea said that while it was still difficult to comprehend the shooters' precise motive, an assessment of surveillance footage from the bullet-riddled scene showed what they said could be nothing other than targeted murder.

"We now know this did not begin with gunfire between police officers and perpetrators and then move to the store," Shea, the brother of NYPD Commissioner Dermot Shea, said. "It began with an attack on the civilians inside the store." nbcnewyork.com

Charles County, MO: Man shot to death in shopping center in Waldorf
Police said the shooting happened in the area of 152 Smallwood Village Shopping Center in Waldorf. Police were asking people to avoid the parking lot area following the incident. The suspect fled in a gray passenger vehicle, police said. wusa9.com

Midland, TX: Midland Police release information on suspect in Stripes employee murder
A Midland mother is dead, and according to police, the man who stabbed her to death is on the run. Heriberto Santos rushed to the Midland Stripes on Sunday morning to find his mother, the gas station's general manager Patricia Ruedas, brutally murdered. Santos talked first to a police officer, "he said I'm sorry for your loss, but we are looking for the suspect. Do you know he is?" Santos knew instantly it was his father. Investigators said Santos' father Juan Ruedas attacked his estranged wife Patricia Ruedas with a knife around 6:45 a.m. She died there inside the C-store. Juan is still on the loose wanted for murder. cbs7.com

Oldham County, KY: Arrest made in Thorntons robbery case that killed employee
An arrest has been made in the case involving a robbery at an Oldham County Thorntons gas station on Thanksgiving that killed an employee. Terry D. Larue, 65, was taken into custody on Monday after a warrant was issued for his arrest. Larue was identified as one of the two individuals involved in the robbery Thanksgiving night at a Thorntons Food Mart. Police said that two men went into the store and robbed the store of a pack of cigarettes. When making their escape, they backed into a parked car and hit Ralph Shain, an employee at the store. Shain was taken to the hospital, suffering injuries to his lower body. Six days later, Shain died from his injuries. wave3.com

Orange County, FL: Search for gunman after opening fire on people at strip mall
Deputies are now trying to figure out what led up to the gunfire. Half a dozen bullets struck a wall at a strip mall in the 8000 block of East Colonial Drive in Orlando on Tuesday around 6:00 p.m., deputies say. Orange County deputies say at least two unknown suspects opened fire on some people just walking out of one of the stores. Officials say no one was struck or injured, but several empty cars were hit by the gunfire. fox35orlando.com

Robberies, Incidents & Thefts

El Paso, TX: Subway robbery suspect ID'd as employee says she was teaching co-workers a lesson
Las Cruces police said one of the two people suspected of robbing a Subway worked at the restaurant. Police officials said they were called out to the restaurant Monday after 7 p.m. to a report of a robbery. Officers who arrived learned two masked people, a woman and a man, entered the store and committed the robbery. Police identified them as Lorena Ariana Marin, 22, and Angelo Rey Espinosa, 19. That's when a masked woman entered the store, jumped the counter and verbally and physically threatened the two employees. The suspects had the employees go to the back of the store, but one of victims ran off to their vehicle, said police. One of the employees told police she recognized the woman's voice as that of Marin, who worked at the restaurant. While investigating the robbery, an officer was flagged down by someone who said they saw a white Kia Optima parked suspiciously in the area. Officers located and stopped a white Kia Optima. Inside the car were Marin and Espinosa. Police said Marin admitted she robbed the restaurant. They said Marin told them she was teaching one of the employees a lesson about what could happen late at night in that part of town. Both were charged with one count of robbery, a third-degree felony. kfoxtv.com

Norfolk, VA: Flash Mob: Hundreds of teens overwhelm East Little Creek businesses
According to police, around 200 teenagers entered businesses on Sunday night, which led to multiple disturbance calls. Now, four juveniles have petitions filed against them by Norfolk police. Investigators said they got a call at 5 p.m. on Sunday in reference to the Lido Inn about a large group of teenagers. But when police got to the area, the group scattered in different directions. Police said the teens went into nearby businesses like 7-Eleven, Captain D's, and Walmart. 13newsnow.com

Gretna, LA: Auto Shop Owner accused of smashing a man's hands with a hammer for $7,000 theft
An auto body shop owner has been accused of kidnapping a man he believed stole tools from his business and then smashing the man's hands with a hammer during a beating in his shop. Chad Baxter, 37, saw someone on surveillance video last month stealing $7,000 worth of tools from his shop. , Jefferson Parish Sheriff's Rivarde told The Times-Picayune/The New Orleans Advocate.

Baxter reported the burglary to the sheriff's office, Capt. Jason Rivarde said. He told authorities he recognized the man in the video as "Dorian", who was hired for a day to clean up around his business. The sheriff's office obtained an arrest warrant for Dorian Lewis, 39. Lewis later told authorities that Baxter spotted him Thursday at a store and forced him into a vehicle at gunpoint. The sheriff's office says Baxter allegedly beat Lewis at the back of his auto shop. apnews.com

Sonora, CA: Suspected Shoplifter Assaults Loss Prevention Officer On Way Out Of Walmart

Wagoner County, OK: Flat Tire Leads To Arrest Of Man Suspected Of C-Store Arson

Thurston County, WA: Mother/ employee, Son and Aunt hatched plan to rob C-Store

Port St. Lucie, FL: Police searching for suspect in strong-arm robbery over cellphone sales outside of Walgreens

Pocatello, ID: Woman faces multiple burglary charges after spate of alleged Walmart thefts; facing 30 years

Bedford, MA: Police kick off annual Operation P.A.C.E. to curb Retail Theft

UK: Carlisle, England: House of Fraser Burglars steals hundreds of dollars in designer clothes in overnight theft

UK: York, England: Shoplifting gang hid $6,500 of stolen clothes in their underwear

Oamaru, New Zealand: Jewelry Store Smash & Grab thieves hit for thousands of dollars at Oamaru's Ballantynes Showcase Jewellers

Credit Card

Hattiesburg, MS: HPD searching for two people in credit card fraud case at Turtle Creek Mall


Las Vegas, NV: Business owner sentenced in $1.5M counterfeit electronics case


West Palm Beach, FL: Man gets 40 years in robbery and murder of 79 year old Liquor Store Owner

Brooklyn, NY: A Man Has Been Convicted in the Murder of an L&B Spumoni Gardens Owner

Glenview, IL: Duo Sentenced to 11 years for Armed Robbery Of Cell Phone Store



Advance Auto - Tampa, FL - Burglary/ Assault on Police
C-Store - San Antonio, TX - Armed Robbery
C-Store - Montgomery AL - Armed Robbery
C-Store - Burlington, NC - Armed Robbery
C-Store- Whitfield County, GA - Armed Robbery
C-Store - Greenville, SC - Armed Robbery
C-Store - Salem, NH - Armed Robbery
Cellphone - Lorain, OH - Armed Robbery
Dollar Store - New York, NY - Armed Robbery
Dollar General - Escambia County, FL - Armed Robbery
Guns - Las Vegas, NV - Armed Robbery
Jewelry - New York, NY - Robbery /Assault
Jewelry- Minnetonka, MN - Burglary
Jewelry - Manchester, NH - Robbery
Jewelry - Torrance, CA - Robbery
Jewelry - Corona, CA - Robbery
Liquor - Columbia, MO- Armed Robbery
Restaurant - El Paso, TX - Robbery
Restaurant - Macon, GA - Armed Robbery
Restaurant - West Ashley, SC - Burglary
Thrift - Mesa, AZ - Burglary
Video - John Day, OR - Burglary
Walmart - Sonora, CA - Robbery/ Assault on LP
7-Eleven - Warren, MI - Armed Robbery
7-Eleven - Moline, IA - Armed Robbery
7-Eleven - Norfolk, VA - Robbery
7-Eleven - San Antonio, TX - Armed Robbery



Daily Totals:
• 22 robberies
• 5 burglaries
• 0 shootings
• 0 killed


Click to enlarge map


Ken Velasquez, CFI, SMIA
named Area Loss Prevention Manager
for Michaels Inc.

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