The D&D Daily Mobile Edition |
June 3,
2014 |
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The LP Industry's #1 News Source - Informing, Educating
and Instilling a sense of community
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News Brief
Sponsored by WG Security Products,
Inc. |
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Eric Levesque
was named Assistant Vice President, Loss Prevention for TJX Canada/Winners
Merchants International LP. Eric was previously the Regional
Manager of Loss Prevention for WMI and has been with that company for over
eleven years. He has also been part of the Savers loss prevention team as their
Regional Loss Prevention Manager and Walmart as well where he was their District
Loss Prevention Manager. Eric earned his Bachelor of Commerce degree in Finance
from Concordia University. Congratulations Eric! |
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Geoffrey
Northcott was promoted to the position of Director, Loss Prevention, EMEA
(Europe/Middle-East/Africa) for Michael Kors. Geoffrey joined Michael
Kors in September 2012 as the Regional Loss Prevention Manager for MK Europe.
Since that time, Geoffrey has extended the MK Loss Prevention culture to
European markets while building a team of LP professionals to meet the needs of
continued company expansion. Geoffrey has held prior key leadership roles as
European Senior Director of Asset Protection for Polo Ralph Lauren and Head of
Risk management for Borders. Prior to that, Geoffrey had a twenty-year career
with the London Police Department, where he serving as a Detective on the
Regional Crime Squad and other specialist units. Congratulations Geoffrey! |
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Accomplished
AP Professional Bob Moraca Joins
NRF as VP of LP - Rich Mellor to Retire after 40+ Years in the Industry The National Retail Federation has announced
the addition of the organization’s new Vice President of Loss Prevention Robert
Moraca. Moraca comes to NRF after leading Sunoco, Inc’s security, business
continuity and crisis management programs for nearly 15 years where he worked to
develop their loss prevention and interactive remote system, and workplace
violence policy; while there, Moraca also chaired the Threat Assessment
Committee and Active Shooter program. Additionally, Moraca managed more than 650
of the organization’s company-operated retail stores, and played an integral
role in company preparedness efforts and critical infrastructure aspects after
9/11. Moraca will be responsible for directing loss prevention initiatives
including NRF's annual Loss Prevention Conference and EXPO, the LP Advisory
Council and the NRF Investigator's Network. Moraca will also help lead the
industry’s advocacy efforts around increasing the awareness of retail loss
prevention issues including organized retail crime, active shooter issues and
disaster preparedness. Former Vice President of Loss Prevention Richard Mellor
retired in February and has since assumed the role of a senior asset protection
advisor to NRF where he continues to lend his insights and expertise during the
transition. “Bob brings a wealth of knowledge and professionalism to NRF, and we
are confident that his expertise in managing a large company’s security policies
and programs will be invaluable to our members,” said NRF Senior Vice President
Vicki Cantrell.
(Source
nrf.com)
Study Points to Retail Wage Gap: Women in Retail Earn $41 Billion Less
Than Men Annually
The retail industry is one of the largest
employers of women, with 7.2 million in its ranks. But most of these are retail
saleswomen and cashiers, whose hourly wage is $10.58. The gender pay gap in
retail costs women nearly $41 billion annually. Male sales associates earn
$14.62 an hour, or $4.04 more than women in the same jobs, according to new
report by Demos, a public policy organization. If these trends continue, by 2022
women will lose $381 billion in cumulative wages, the study said. Today, 1.3
million women working in the retail industry live in or near poverty. If current
trends continue, there will be 1.4 billion women living in poverty by 2022, plus
the nearly 2.5 million family members they help to support.
(Source
wwd.com)
African-American H&M shopper falsely accused of shoplifting
awarded $105,000 but not discrimination ruling A
Multnomah County jury awarded $105,000 to a 59-year-old African-American woman
who was secretly followed by video camera in the Clackamas Town Center H&M
clothing store before she was swept off to a back room and falsely accused of
shoplifting. Brenda Moaning was one of hundreds of excited shoppers to flock to
the opening days of the mall’s H&M store in May 2011, but she was singled out by
loss-prevention officers. During a five-day trial, she claimed it was because
she is black. Monday, jurors said Moaning didn’t prove racial discrimination,
but at least nine of 12 agreed H&M had committed false arrest of Moaning and
acted with malice. Jurors also found H&M committed battery for temporarily
taking her purse. Moaning said she had mixed feelings about the verdict, feeling
vindicated on some points but disappointed that jurors found race didn’t play a
role. Moaning said store security had no reason to watch her before she was
apprehended: Moaning had all necessary receipts for items in her bag, but she
testified that loss-prevention officers grabbed her by the arms and pulled them
behind her back, told her she looked like a "common thief” and wouldn’t let her
go. Sweden-based H&M has 3,200 stores worldwide. “How do we let them know that’s
not who we want to be?” said one of Moaning’s attorneys, Greg Kafoury. “How do
we get that message all the way back to Stockholm, Sweden? They may be in 54
different countries, but I’m sure there’s one language they understand. The
language of money.” (Source
oregonlive.com)
Seattle City Council passes $15 minimum wage
The Seattle City Council unanimously passed an ordinance Monday that gradually
increases the minimum wage in the city to $15, which would make it the highest
in the nation. The issue has dominated politics in the liberal municipality for
months, and a boisterous crowd of mostly labor activists packed the Council
chambers for the vote. Mayor Ed Murray, who was elected last year, had promised
in his campaign to raise the minimum wage to $15 an hour. A newly-elected
socialist City Council member had pushed the idea as well.
(Source
yahoo.com)
What Apple's Fingerprint ID Changes Mean for Its Big Mobile
Payments Plans No, Apple didn’t unveil specific
plans at yesterday’s WWDC for how the iPhone will facilitate payments in stores
and within other apps in the future. (That’s likely because those plans are
still very much a work in progress). But it did serve up an appetizer in the
form of an update to how its Touch ID fingerprint authentication technology can
be used going forward. Up to now, iPhone owners could only use the fingerprint
technology to accomplish a few tasks: unlock their phones and purchase apps and
digital goods via iTunes and the App Store. That will change soon. As part of
Apple’s mobile software upgrade to iOS8, companies that make apps for iOS will
be able to allow their users to log into their apps with the same iPhone
fingerprint feature. No usernames or passwords necessary.
(Source
recode.net)
CargoNet, LoJack SCI team up on cargo theft info
CargoNet and LoJack’s Supply Chain Integrity have joined forces to provide
supply chain risk and performance analysis through a unified data collection and
analytics platform. Both previously have independently collected and provided
data to their clients, the transportation industry and law enforcement to help
prevent cargo loss, analyze trends and recover stolen loads. Goals of the new
alliance include streamlining the information by eliminating fragmentation and
increasing support to customers and law enforcement. It also aims to report
risks of moving cargo along a specific route, he said. The information will
complement intelligence provided by federally sanctioned Supply Chain
Information Sharing and Analysis Center. (Source
securitydirectornews.com)
NSA building global identity database from intercepted images, applying facial
recognition, new Snowden documents reveal The NSA is processing
millions of facial images from intercepted communications as part of a program
to build a global identity database of persons of interest, documents from the
Edward Snowden cache seen by the New York Times have revealed. The number of
images said to have passed through the system ran into millions per day, the
documents said, 55,000 of which were "facial recognition quality images" [i.e.
able to recognise individuals from various angles] which the NSA document
praises for their "tremendous untapped potential." (Source
csoonline.com)
The small grocery store is back
Hy-Vee, Kroger, Publix, Walmart and others are trying to determine if future
growth is best achieved in small footprint stores.
(Source
time.com)
New Indiana Law: Theft less than $750 not considered a felony
FTC quickly approves Men's Wearhouse/Jos. A. Bank deal
Federal Agents Just Brought Down the World’s Worst Botnet
Spending on Father’s Day to top $12.5 billion
Cannabis protector rolling out transport division
All the news - One place - One Source - One
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"Live in Ft.
Lauderdale" 2014 Sponsors: |
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The Shoot
Information Today for Tomorrow's Leaders
Solution Providers & Sponsors
The Teams Supporting the LP efforts
Thursday, June 12th
11:30 am to 1 pm
11:30am
Nutech National,
Greg DeTardo,
President, and Tony Mancino, National Account Manager
The nation’s largest alarm servicing network
11:50am
Axis Communications,
Hedgie Bartol, LPQ,
Business Development Manager, Retail
Intelligent security solutions from the world
leader
12:10pm
Protection 1:
Bob Dale, Sr VP
Sales and Rex Gillette, VP National Accounts Retail
Award Winning Security Solutions for Business
12:30pm
Bass Security,
Paul Fischer, Vice
President Sales & Marketing
North America’s only one-touch solution for Loss Prevention
12:45pm
WG Security Products,
Ed Wolfe,
VP Business Development Manager, Graham Handyside, EVP Worldwide Operations
The Innovators in EAS-RFID-CCTV A Solution For Every Store
National Retail Federation Leader's Shooting Schedule
The Leaders – Impacting the LP Industry
Thursday, June 12th
1 pm to 6 pm
1:05pm
Vicki Cantrell, SVP Communities and Executive Director Shop.org at NRF
Robert Moraca, Vice President Loss Prevention NRF
The
NRF’s senior leadership supporting the
LP Industry
The History – The Impact – The Meaning &
the New VP of LP
1:20pm
Steve Ippolito – Dir of LP at Talbots, Chair NRF LP Content Planning Committee
Planning Content for the LP industry’s biggest event
A team effort, reflecting the direction & needs of the LP industry
1:40pm
Melissa Mitchell, CFI, Dir of LP and Inventory Control, LifeWay Christian
Stores, Chair, NRF LP Awards & Recognition Committee
Recognizing Achievement and Superior Performance
2:00pm
Dan Doyle, Chief Human Resource Officer at Beall’s, Inc.
Leadership & Development Series
His story, advice, and vision of tomorrow’s successful LP executive profile
2:30pm
Joan Manson, Vice President of Loss Prevention, Benefits, Payroll & Legal for
The Container Store and Chair of the NRF’s Women in Loss Prevention Caucus
The
NRF’s Women in Loss Prevention Caucus Committee Efforts
2:50pm
Keith White, SVP Loss Prevention at Gap Inc., Co-Founder and former President of
the IOBSE and currently the SVP Loss Prevention at Gap Inc.
Will
Baker, Sr. Director, Loss Prevention for Ross Stores and President of the
International Organization of Black Security Executives (IOBSE)
History and goals of the IOBSE – Educating Tomorrow’s leaders.
3:15pm
Dan Faketty, VP Asset Protection at Bi-Lo/Winn-Dixie Stores and chair of the
NRF’s Education Committee,
Bob
Hanson, Loss Prevention Coordinator and Associate Professor at Northern Michigan
University and committee member of the NRF’s Education Committee representing
academia
Leading the way with higher education –
Northern Michigan University
A long-term partner adding value to the industry
3:40pm
Jeff Fulmer, VP of Loss Prevention, Barnes & Noble and Chair of the NRF’s
Legislative Committee,
Jon
Gold, VP, Supply Chain & Customs Policy at the NRF
The NRF’s LP Legislative Committee,
a National Update
4:00pm
Tom Litchford, VP, Retail Technologies at the NRF
Cyber Security’s Increasing Impact on Retail & The Role of Loss Prevention
4:20pm
Rich Mellor, Senior Advisor, Asset Protection at the NRF
Preparing-Training-Responding to the Active Shooter
4:40pm
Organized Retail Crime Roundtable –
Denny
Dansak, Sr. Corporate Manager, ORC, The Kroger Co.
Nelson
Harrah, Director of ORC at Gap Inc.
Tony
Sheppard, LPC, National Manager, Organized Retail Crime Unit, CVS/Caremark
Debra Lussier, Senior Manager, Central Investigations Team, The Home Depot
A
National Update – Building Partnerships with Public Law Enforcement
The Increasing ORC Associations –
Will there ever be a National effort?
5:10pm
ORC’s Public
Partnership – Moderated by Joe LaRocca
Joe LaRocca, RetaiLPartners
Bill Williams, Captain III and Commanding Officers, Commercial Crimes Division
LAPD and LAAORCA Law Enforcement Co-Chair
Jim Ostojic, Sergeant, Polk County Sheriff’s Office
The
Importance of the Public Private Partnership and It’s Impact
5:30pm
Stan Welch,
VP of Loss Prevention, JCPenney
Leadership & Development Series
Managing the Change Process - The Value of Trade Associations
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"Live in Ft.
Lauderdale" 2014 Sponsors: |
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For sponsorship opportunities
contact
Gus Downing |
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ORC News
Sponsored by Security Resources |
Police confiscate $3 million worth of Nike shoes from Kentucky home
Authorities said the shoes were supposed to have been shipped to the company’s
distribution center in Texas in 2009 but never arrived. The women in possession
of the shoes were selling them at a local flea market. Police are investigating
after finding $3 million worth of missing shoes at a central Kentucky home.
Media outlets report that officers with the Radcliff Police Department
confiscated thousands of pairs of Nike shoes that were scattered in front of the
home. According to a search warrant filed last week, the shoes were supposed to
be shipped in 2009 from a Nike distribution center in Tennessee to another one
in Texas, but never made it. The women who were in possession of the shoes said
they had purchased them from someone else and didn’t know they were stolen.
(Source
nydailynews.com)
West Palm woman, leader of identity theft ring, given 10-year sentence
A 36-year-old West Palm Beach woman who was the the leader of an identity theft
ring has been sentenced to 10 years and one month in prison, the U.S. Attorney’s
Office said Monday. Prosecutors said Jennifer Robinson, 36, organized a scheme
to steal the identities of patients at a medical facility in Central Florida.
Those identities reportedly were then used to file fraudulent income tax returns
in the patients’ names, and to fraudulently obtain credit cards. Robinson
pleaded guilty to one count to commit wire fraud, 11 counts of stealing
government monies, 12 counts of aggravated identity theft and one count of
unauthorized access device fraud. She was sentenced 121 months in prison, to be
followed by three years of supervised release. (Source
palmbeachpost.com)
Security video being used by Police in baby formula/Red Bull shoplifting
investigation in New Providence, NJ Police are using information from
store security to find two women who allegedly stole merchandise in two
different shoplifting incidents on May 31. According to police, the manager of a
business in the center of town reported that at about 3:20 p.m. on May 31, a
woman was seen taking $175 worth of baby formula and hiding it in her
pocketbook. The store provided surveillance video to the detective bureau. The
manager reported a second shoplifting incident taking place at 5:32 p.m. In this
instance, a woman left the store with about $350 worth of Red Bull. She was
stopped by store security as she left. Store security provided information on
the license plate and a surveillance video to the detective bureau.
(Source
nj.com)
Five arrested IN Hickory, NC after attempted theft from Lowes Food The
attempted larceny of a shopping cart filled with meat and beer was foiled by a
Lowes Foods employee and led to charges against five people Sunday. Officers
were called to the Lowes Foods on 14th Avenue NE about 4 p.m. in reference to
someone trying to steal meat and beer from the grocery store, Hickory Police
Department’s Chrystal Dieter said. An employee stopped a suspect in the store,
at which time the suspect left the store and got into a car waiting outside. The
Lowes employee used a personal vehicle to follow the car to the RaceWay
convenience store on Lenoir-Rhyne Boulevard, Dieter said. Officers met up with
the suspects’ car in the area and pulled it over in the Golden Corral parking
lot. There were five people in the car. (Source
hickoryrecord.com)
UK’s Toyworld the victim of over $30,000 Lego heists in Victoria and New South
Wales Media interest in the crime spree has been building since
thieves broke into Toyworld on Station Street, Seymour, on May 24 and May 26.
Gaining entry by removing the front glass door, they stole a Lego stand valued
at $10,000 before fleeing in a car. (Source
theage.com)
Convicted money launder linked to smuggling ring sentenced in New Jersey to 46
months in prison
Suspect wanted in $1,000 Nike theft in Alabama |
Do you have an ORC case to share?
Share your ORC news and help the industry grow |
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Loss Prevention News
Network
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"It's a Mutual Investment"
Leadership & Development Series
Bob Serenson, Director of Loss Prevention for Bed Bath & Beyond, discusses the
relationship between your career (your progress) and your employer (the
retailer) – and the fact that the relationship between the two is a “mutual
investment” on both your parts. A 20-plus-year veteran of the industry, Bob has
successfully led LP teams and programs at a number of retailers. Here, he talks
about the basic core beliefs and philosophy that have helped him be successful
over the years.
Watch the interview
here. |
Solution Providers, have a video or
commercial you want to publish?
Contact us. |
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e-commerce
Sponsored by The Zellman Group |
Fed Paper Details Pros, Cons of Mobile for Merchants
Late last week, the Federal Reserve Bank of Kansas City released a report
detailing the state of mobile payments in the U.S. and how increasing adoption
is affecting merchants, positively and negatively. The article, authored by
senior Fed economist Fumiko Hayashi, notes that although consumer adoption in
the U.S. has been disappointing, new technologies have improved the outlook, so
more merchants are developing and implementing mobile payment strategies. The
Fed report said mobile has two attributes with clear effects on merchants: the
customer shopping experience will be enhanced and the current fragmentation of
the market will ensure that the investment required will be difficult and
expensive. What isn’t so clear about mobile, the report said, is whether
merchants will reap any savings from reduced processing costs, to what extent
mobile will affect how they control customer data and how data security is
affected. (Source
cardnotpresent.com)
How To Satisfy The Omnichannel Consumer
In a new whitepaper “Omni-Integration Imperatives: Reaching the Omniconsumer,”
Vantiv outlines how the process often works, taking a fictional consumer through
his day to illustrate how conducting commerce can occur in today’s omnichannel
environment. The two companies plan to host a noon ET webinar on June 4th to
take participants even deeper into explaining how omnichannel shopping works and
what key players in the industry can do to stay tuned to consumers’ evolving
commerce needs. Read a sample of the whitepaper and understand the customer's
point of view when it comes to the omnichannel experience.
(Source
pymnts.com)
Walmart takes another whack at m-commerce
"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet
Be
sure to attend Stuart Levine's NRF LP Session, "EMV Impact and an Omni channel
Approach to Reducing Fraud" on Wednesday June 11, 11:30-12:30pm in room 304-305 |
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Retail Crime
News
Sponsored by NuTech National |
Chicago Strip mall attack wounds 6 as city shootings leave 11 hurt
Shootings on the South and Northwest sides left 11 people injured Monday
afternoon and evening, among them six people injured in a single shooting in a
South Shore strip mall. The strip mall shooting happened about 8:05 p.m. in the
2600 block of East 79th Street. The six people shot included two boys, ages 14
and 16. All six were expected to survive. A 27-year-old woman was also injured
running away from the gunfire. Earlier, five people were wounded during
afternoon and evening attacks, including a 15-year-old boy.
(Source
chicagotribune.com)
1 dead, 2 injured after shooting outside east Tulsa Walmart; store evacuated
Police believe a drug deal gone bad may have led to a shooting outside an east
Tulsa Walmart late Monday night. Officers responded around 10:30 p.m. where
three people were shot. One of the victims was shot in the head. He later died
at a nearby hospital. The other two victims were shot in the leg and arm. They
were transported to another hospital where one was treated and released while
the other was admitted. Two handguns were recovered from the scene. One of the
men, 20-year-old Eric Santeliz, has been booked into the Tulsa County Jail for a
felony murder complaint. (Source
kjrh.com)
Providence, RI Police release surveillance pics from $20,000 Walmart armed
robbery Police are working to track down a pair of suspects after a
Walmart in Providence was held up at gunpoint. The cash office of the Silver
Spring Street store was robbed at about 5:30 a.m. on Saturday, May 17 by a man
armed with a revolver. Police said the man appeared to have entered the locked
exterior and interior doors of the office using the same key.
(Source
wpri.com)
Suspects arrested following Boardman, OH grocery store shooting; Store Security
fired several shots at fleeing suspects
Murder Suspect Stopped After Allegedly Shoplifting in Huntsville
State looks to combine burglary, stolen property cases involving brothers and
Mystic, CT jeweler
St. Louis man pleads guilty to selling fake merchandise; facing up to 10 years
and $2 million fine
Walgreens Pharmacist who shot at armed robbers in Grand Rapids, MI loses appeal
over firing
St Charles, MO Shoplifter used pepper spray to evade security guard
2 arrested in armed robbery of Fry's in Scottsdale, AZ
4 Fort Bliss Soldiers stop robbery at El Paso, TX 7-Eleven
Robberies and Burglaries
•
Big Sticks Fine Cigars – Phoenix, AZ - Robbery
•
Chopper Town – Miami, FL – Burglary
•
CVS – Lawrence, KS – Armed Robbery – suspect found after overdose
•
CVS – Fort Wayne, IN – Armed Robbery
•
Express Food Mart – Rocky Mountain, NC – Armed Robbery
•
Family Dollar – Cincinnati, OH – Armed Robbery w/ Knife – suspect apprehended
•
Family Dollar – Berkeley Co. WV – Armed Robbery
•
Farm Fresh – Collinsville, IL – Burglary
•
Galaxy Liquors – Hagerstown, MD – Burglary – Brother and Sister convicted
•
Good's Medicine Chest – Tyler, TX – Burglary
•
Happy Jack's Marathon – Fremont, OH - Robbery
•
Los Alazanez Western – Salinas, CA – Robbery
•
Medicap Pharmacy – Bixby, OK Armed Robbery – female suspect arrested, multi
robberies
•
Mike’s Corner – Crockett, TX – Armed Robbery – suspect turned himself in
•
Nic Nac Grocery –Gulfport, MS –Robbery –suspect charged
•
Tim Hortons – Dayton, Ohio – Robbery
•
Valero – Phoenix, AZ – Shooting
•
7- Eleven – Evesham Twp, NJ - Armed Robbery
•
7-Eleven – Mount Rainer, MD – Armed Robbery
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Vendor Spotlight
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Retailers and Suppliers Convey Extensive Benefits of EAS Source Tagging at 2014
Symposium
Supermarkets, Pharmacies, Dollar Stores and CPG
Firms Reduce Labor Costs and Shrink, Protect Brands and Improve In-Store
Shoppers Experience
THOROFARE, N.J. – June, 3, 2014 –
Checkpoint Systems, Inc. (NYSE:CKP), a
leading global supplier of merchandise availability solutions for the retail
industry, today released some of the conclusions reached at the recently held
2014 National Source Tagging Symposium sponsored by the company and hosted by
CVS Caremark Corp.
Attended by participants representing a wide range of retailers, consumer
package goods (CPG) manufacturers, and packaging companies, the audience
benefited from the knowledge and experience of subject-matter experts, including
Mike Silveira, vice president, Loss Prevention CVS/Caremark; Erin Knight,
director, product protection, CVS/Caremark; Wendy Marshall, general manager,
Myer Australia; Bob Oberosler, group vice president, Asset protection, Rite Aid;
Mark Mellor, divisional vice president, Loss Prevention, Family Dollar; and Neil
Mathews, vice president product development, of Checkpoint Systems.
The speakers shared their implementation experiences, best practices and
measurable benefits of visible source tagging. Bottom line, by implementing a
comprehensive Electronic Article Surveillance (EAS) system, including labels,
deactivation and antennas, retailers can confidently open-display their
merchandise, enhancing their shoppers' experience and increasing sales. Source
tagging shifts the EAS tag application process from the store to an automated
process at the point of manufacture, allowing store associates to focus on
servicing their shoppers rather than applying tags. In addition, source tagging
saves retailers a considerable amount in labor costs while ensuring application
compliance, protecting brand presentation and enhancing their customers’
shopping experience.
Read more here.
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Corpus Christi, TX
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Anchorage, AK
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Dept Mgr LP & Safety
Lowe's
Clarksburg, WV
Lowe's
District Operations Mgr
Home Depot
Phoenix, AZ
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Store AP Manager
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West Mifflin, PA
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Buda, TX
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Toronto, Canada
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Associate Dir AP
Ralph Lauren
Las Vegas, NV
Ralph Lauren |
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Home of the
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On the Move
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Eric Levesque was named Assistant
Vice President, Loss Prevention for TJX Canada/Winners Merchants International
LP.
Geoffrey Northcott was
promoted to the position of Director, Loss Prevention, EMEA
(Europe/Middle-East/Africa) for Michael Kors. |
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6 Tools for Making Frustrating Tasks Fun Again Every job has some
aspects that just aren't as fun as the rest of the job. Whether it's
presentations, meetings or paperwork, there's an app for making these jobs a
little less boring. Try these tools to keep on track. (Project
management to finance)
When We Learn From Failure (and When We Don't) New research shows that
most of us only admit to failures if they can be attributed to something, or
someone, else. When we try to skirt around accountability, we are only ducking
out of a learning experience. (Own
it)
Why You Can't Seem to Get Any Work Done in the Summer (Infographic)
Staying productive is hard enough when you have a ton of distractions, but add
that summer sun into the mix and focus drops like flies. Read this infographic
to find out what happens to our focus when summer's here.
(Day
dreaming)
How to Save Face After a Major Screw-Up None of us are perfect,
so we are bound to make mistakes and when we do we usually panic, apologize up
and down, or get defensive. Use these tips to fail with grace, and be able to
recover with confidence and credibility. (Take
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One of the keys to success is being prepared. Preparation is
something many take for granted and don't give it the focus they should. If you
want to increase your performance in any endeavor, look at your preparation as a
separate project with steps. Break down and prepare a plan for the actual
preparation work, itself, making sure it's thorough, deep, exhaustive and
timely. Certainly, we all operate best under pressure, but waiting until the
last moment to prepare yourself may preclude you from doing all you can do and
should do.
Just a Thought,
Gus Downing
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