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June 3, 2015 | ||||||||
The LP Industry's #1 News Source - Informing, Educating and Instilling a sense of community | ||||||||
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NEW Group LP Selfie
We still want your Group LP Selfies - So keep them coming retail LP teams! |
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Robert
Bull was named Vice President CCI, a division of Protection 1 for Protection 1
Security Solutions. Robert Bull was the previous President &
CEO of Cam Connections Inc and has been with them for thirteen years but is
excited for this amazing partnership.
Joining forces with Protection 1 will extend CCI's reach to better serve its
customer base by leveraging Protection 1's national footprint. The two companies
offer similar technologies including intrusion and life safety systems, access
control, CCTV, video analytics and POS monitoring. Founded in 1998, CCI
currently employs nearly 60 individuals primarily focused on sales, service and
installation of electronic security systems. Congratulations Robert! Patrick O'Leary was named Vice President and General Manager of Nedap Retail in North America. Patrick brings more than 18 years of retail industry and leadership experience to the role. Previously, he worked for Checkpoint Systems Inc and Verint Systems Inc, managing national key accounts and leading sales, operations and technical representatives. Patrick's knowledge and experience in the retail industry will help further Nedap's goals of assisting global retailers in the prevention of losses, optimizing stock levels and simplifying the multi-store retail management. Congratulations Patrick! |
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News Brief
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Boston Terror Suspect Shot by Cop in CVS parking lot Made Threats Against Police
- "worked in loss prevention at several CVS stores" An officer and an
FBI agent approached Rahim a little after 7 a.m. Tuesday in the parking lot
of a CVS in Roslindale, Massachusetts,
police said. The suspect then "came at the officers" with a "military-style
knife," police said. The FBI had been tracking Rahim, 26, for several weeks, and
authorities are looking into whether he may have been radicalized by ISIS
propaganda online, law enforcement sources said. Police in Everett,
Massachusetts, just outside of Boston, made an arrest in connection with the
investigation involving Rahim, authorities said, noting the arrest was made at
the request of the Joint Terrorism Task Force. Additionally, there are a number
of related searches in the area that are related to the investigation, sources
told ABC News. WFXT reported that three different Joint Terrorism Task Force
teams had been carrying out 24-hour surveillance on at least three different
people in the Boston area, though it was unclear how long that had been going
on. WFXT reported that Usaama Rahim worked in loss prevention at several CVS stores in the Boston area. However, it was not clear that the store where he was killed was among them. Boston voter registration records seen by the Associated Press list Rahim as a student. Other records indicate that as recently as two years ago he was licensed as a security officer in Miami, but don't specify in what capacity. The Islamic Society of Boston Cultural Center said its security firm hired Rahim as a security guard for a month in mid-2013. Executive director Yusufi Vali said Rahim didn't regularly pray at the center and didn't volunteer there or serve in any leadership positions. yahoo.com foxnews.com NLRB Slams Ikea For Union Interference Ikea North America LLC interrogated employees at a Massachusetts store about their union activity and restricted their access to social media, according to a complaint and notice of hearing filed by the National Labor Relations Board. The complaint, filed Friday based on charges brought by the United Food and Commercial Workers International Union, alleges human resources managers at Ikea's Stoughton, Massachusetts, facility interrogated employees about their union activities and sympathies in June 2014, and requires the company to submit a response and attend a hearing on Sept. 2. The complaint also takes issue with store policies prohibiting workers from using Ikea intellectual property on social networking sites, posting on blogs or online forums during working time, or using Ikea equipment - as well barring workers from using email for non-job related solicitations. law360.com Lumber Liquidators Has Failed To Disclose That Its Chief Compliance Officer Has Left The Company Hedge fund manager Whitney Tilson discovered that Lumber Liquidators Chief Compliance Officer, Ray Cotton, has left the company. "Given that Lumber Liquidators is under investigation by numerous state and federal agencies and is facing more than 100 lawsuits, all related to compliance issues (namely, sourcing illegally harvested hardwoods and toxic, formaldehyde-drenched laminate from China), Cotton's departure is highly material information and the failure to disclose it strikes me as a serious breach of disclosure rules," Tilson wrote. Cotton, who took on the role of Chief Compliance and Sustainability Officer last fall, is the latest in a string of execs to depart. Just last month, CEO Robert Lynch "unexpectedly" quit. Then, in April, the company that its CFO, Daniel Terrell, would leave on June 1. seekingalpha.com businessinsider.com Walmart officials outline new associate initiatives - Back to Basics Walmart on Wednesday said it was resurrecting an old slogan - "Our people make the difference" - as part of a comprehensive effort to help associates better serve customers. In addition to the slogan - which will appear on name badges to be distributed to all workers this year - Walmart officials said they would replace outdated handheld ordering units used by store managers, bring back music in stores, relax dress codes, and revamp training programs. Officials say the changes were prompted by worker suggestions, and come on the heels of Walmart's announcement in February that it would invest $1 billion to raise wages and help workers better control their schedules. supermarketnews.com Best Buy Can't Beat Claims Geek Squad Stole Nude Photos An Alabama federal judge on Tuesday refused to throw out a former Best Buy Corp. employee's suit claiming that the company's Geek Squad unit stole nude photos of her, and allowed her to amend her complaint after another employee recanted his story about how he got the photos. U.S. District Judge L. Scott Coogler rejected Best Buy's position that Nicole March was attempting to present a new cause of action after the deadline passed, stating that she merely seeks to alter her factual allegations after learning that Nathan Smith, her former Geek Squad co-worker, told police that he hadn't found her nude photos online as he originally stated, but in fact received them from another employee named Charles Scarbrough. The judge did grant in part Best Buy's motion for summary judgment, eliminating March's claim for negligence/wantonness, but allowed all of her remaining claims to proceed, including breach of contract, invasion of privacy, tort of outrageous conduct and others. The case centers on 58 nude photographs that March claims were lifted by the Geek Squad employees without her permission. law360.com California's "Fair Scheduling Act of 2015" - Providing "predictability pay" to employees who don't receive sufficient notice of scheduling changes Earlier this year, San Francisco sent shockwaves through the business community when it enacted the "Retail Workers Bill of Rights," two ordinances that significantly burden retail employers operating in San Francisco by requiring large retailers to provide "predictability pay" to any employee who does not receive sufficient notice of scheduling changes. Just a few months into his first term in the California legislature, Assemblyman David Chiu, who helped introduce the Retail Workers Bill of Rights during his term as President of the San Francisco Board of Supervisors, has launched an effort to extend the regulations throughout California by way of Assembly Bill 357 ("AB 357"), which its sponsors have dubbed the "Fair Scheduling Act of 2015." retailingtoday.com Florida Governor vetoes Convenience Store Security Bill Florida Gov. Rick Scott is vetoing bills designed to beef up convenience store security. Scott on Tuesday vetoed the two bills while also signing 17 other ones into law. The store security bill (HB 755) would have required family-owned convenience stores to follow certain security measures that are already in place for stores owned by large vendors. Scott said he vetoed the bill because it would a place a "significant new financial burden" on small business owners. winknews.com Michigan's Civil Asset Forfeiture System Under Scrutiny House Republicans listed civil asset forfeiture reform as one of their priorities for this legislative session. A bipartisan package of bills, approved by a House committee Tuesday, would make changes including raising the standard for forfeiture to the highest in civil court, one of clear and convincing evidence rather than a preponderance of the evidence. The bills would also require detailed reports from local police to the state police on property forfeited. Reporting is now required for forfeited assets related to drug crimes, but not for other criminal activities. The Michigan State Police has not taken a position on the package, but a representative at a committee hearing expressed support for the added transparency. mlive.com
NRF Research Survey - Hiring Managers from All Industries Say
Retail Workers Have the Skills They're Looking For New
research released today by the National Retail Federation shows that a vast
majority of hiring managers across all U.S. industries view retail experience
positively and value the foundational job skills that retail instills in its
employees. nrf.com
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EMV: Retail's $35 Billion "Money Pit" - New Research from IHL cites "EMV Tax" as
creating unrealistic burden on retailers, mess for consumers
"Retailers who simply focus on EMV at checkout without focusing on end-to-end
encryption and tokenization in all of their sales channels are actually opening
up a significant security hole," added Buzek. "Those retailers who do not put in
extra security measures for online and mobile transactions for the holidays will
find that their store fraud will simply move online (where EMV provides no
protection), and they will still have hackers going after their data." Today,
the PCI process takes up to 55% of the total data security budget for
retailers. Yet, until 75% of a given retailer's card transactions are EMV
compliant, the EMV costs are additive to what retailers are already paying for
PCI compliance. Retailers have to do both. The typical EMV transaction will
take 5-8 seconds longer.... 1.3 seconds longer for card processing
(according to POS Vendors), 4-6.5 seconds longer for customers to retrieve their
cards, put them away, and complete the transaction process. Retailers will
require more labor in their stores due to slower transactions and consumers
leaving their cards in the payment device (EMV transactions require cards to
stay inserted for the entire transaction, like old ATMs). Consumers can
expect much longer lines this holiday season as retailers and consumers
struggle with a process introduced just before the critical shopping season.
The average Return-on-Investment (ROI) for a $1B Specialty Store for EMV is
- 77% over 3 years. The complete research study,
EMV: Retail's $35B "Money Pit" is available immediately here.
businesswire.com
Visa Inc. and Verifone Join Forces to Accelerate Omni Commerce Globally Visa Inc. and Verifone a leader in point of sale payments, today announced a partnership that will enable merchants to offer their customers a more streamlined, secure purchase experience across digital and face-to-face commerce environments, often referred to as omni-channel commerce. As part of the partnership, the companies will integrate industry leading platforms: Verifone will connect its point of sale gateway to Visa's CyberSource global merchant payment management platform. This will provide merchants with a single platform to protect customer payment data, mitigate fraud, and integrate digital and offline payment systems. businesswire.com Internet of Things Opens Door for Attackers OpenDNS, is warning that the increased demand for the use of internet of things (IoT) devices in the enterprise is creating new attack vectors, and opening new avenues for faster exploitation. IoT devices are moving to the corporate environment just like smartphones and tablets did. Risks from such wide penetration were increasing even in some of the world's most regulated industries, including healthcare, energy infrastructure, government, financial services and retail. Moreover, said OpenDNS, even sanctioned IoT devices are increasingly operating outside the control of IT departments because they rely on cloud-based and hosted network infrastructures. Many companies are basically under-prepared for their use. infosecurity-magazine.com Zappos Data Breach MDL Booted Over Lack Of Harm - No Harm No Foul A Nevada district judge on Monday tossed multidistrict litigation over a 2012 data breach that compromised approximately 24 million Zappos.com Inc. customers' personal information, ruing the plaintiffs had failed to prove their data had been devalued or that they faced an immediate threat of actual harm. In granting without prejudice the online shoe and clothing retailer's motion to dismiss, U.S. District Judge Robert C. Jones rejected the plaintiffs' argument that they had standing based on the increased risk that they would become victims of identity theft or other fraudulent activities as a result of the intrusion. "The years that have passed without plaintiffs making a single allegation of theft or fraud demonstrate that the risk is not immediate. law360.com 89% of Departed Employees Still Have Access With Former Employer - Oops You Didn't Close the Barn Door According to a study by Intermedia, 89 percent of adults retained access to at least one application from a former employer, and 49 percent actually logged into an account they weren't supposed to still have access to. Even more worrying, 45 percent retained access to confidential data. With the number of resignations hitting levels not seen since 2008 you've got to protect yourself. Here's some thoughts: 1. Don't wait until the employees are gone. Make sure that the company has a record of all accounts an employee has access to, together with control over their login credentials. And don't just plan ahead for your own employees. If your company has vendors or customers whose employees access your systems or documents, plan ahead for those employees leaving, as well. 2. Create a formal process to follow when employees leave. That list needs to include shutting down access to all their corporate accounts, as well as accounts on company-related websites and services. 3. Pay particular attention to cloud storage. If employees need to share files to do their work, companies should provide access to a platform that has enterprise management functionality. 4. Don't share accounts. Employees should not be sharing access to servers, networks, or cloud applications. 5. Run regular audits. "Every three to six or 12 months, go through the list of people who have access, and make sure that those people still work for you, and that they still need access to those resources." csoonline.com PCI ANNOUNCES CALL FOR SPECIAL INTEREST GROUP PROJECT PROPOSALS The PCI Security Standards Council (PCI SSC) announced the start of its Special Interest Group (SIG) proposal period for 2016 projects. Beginning today through 30 June 2015, members of the PCI community can submit proposed ideas by completing a simple form on the PCI SSC website. The Council developed Special Interest Groups to help clarify elements of the PCI Data Security Standard. Organizations participating in Special Interest Groups bring front line experience to the PCI Council that ultimately translates into new, improved payment data security resources. Previous SIG deliverables include guidance papers on a variety of vital subjects, such as: penetration testing, security awareness, maintaining compliance, third-party security, EMV, wireless, virtualization, risk assessment, and cloud computing. pcisecuritystandards.org RFID Market for Retailers Forecast to Grow 39% Annually A new report from Frost & Sullivan finds that sales of RFID readers, tags and software to the retail sector will grow from $738 million in 2014 to $5.409 billion in 2020, reflecting a compound annual growth rate (CAGR) of 38.9 percent. When Ram Ravi, a Frost & Sullivan electronics and security industry analyst, met with RFID vendors at the RFID Journal LIVE! 2014 event in Orlando, Fla., he noticed that their confidence level had changed in comparison with previous conversations he had had with them. Both hardware and software companies indicated that the "tipping point" had been reached at which RFID technology use became commonplace for retailers. Ravi also carried out subsequent research and conversations with RFID technology vendors and end users, and incorporated all of his findings in a report titled "Analysis of the Global RFID Market in Retail," released last month. Ravi's analysis determined that the RFID market for the retail sector is growing because retailers have begun to better understand the technology's benefits. The applications for which RFID is used include inventory management, monitoring customer behavior and loss prevention. "We've reached a point where passive RFID has become a very attractive proposition for retailers," Ravi says, "and they are seeing value in the technology moving forward." rfidjournal.com Study: Half of retailers to launch in-store initiatives Tulip Retail and Deloitte have released the findings from their Retail's Omnichannel Challenge - IT capabilities like ship-from-store, but perhaps most startling is that the departments tasked with building omnichannel strategy range from operations to IT to Marketing. "Leadership is critical to building an effective omnichannel strategy that integrates a network for physical stores and eCommerce along with convenient options for delivery and returns," said Jennifer Lee, National Retail and Omnichannel Leader for Deloitte in Canada. "Clear ownership accelerates progress so retailers can prioritize the project that will have the most impact, delegate the right internal resources and then grow a team to deliver a memorable brand experience." The study focused on Canadian retailers and found about half are using price-matching to keep shoppers coming to their stores. Moving forward retailers report they may implement mobile technology for sales associates while half (51%) say they'll deploy in-store initiatives to keep customers coming back. Also, look for metrics to take up more budget dollars - about one-third are using analytics to build customer loyalty while half (53%) are focused on defining their brand experience. bizreport.com
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Op/Ed |
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Who is the Victim in Petty Theft? Who suffers and who is being held accountable?
By Daniel Singer, Managing Partner of BP Law Group, LLP |
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Loss Prevention News Network |
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Greg DeTardo, President, NuTech National,
and Tony Mancino,
National Account Manager, give us an update on where NuTech is, what the
organization's primary focus is on and how they continue to drive value for
their clients. Embracing technological change, Greg and Tony discuss NuTech's "Retail Interactive" business, including NuTech Live Connect
- a complete
software solution that brings retailers a data connection for all components of
alarm data.
In this LPNN Quick Take, Joe and Amber continue discussing the upcoming agenda for the day. They also express their gratitude to the sponsors that helped make "Live in Ft. Lauderdale" possible. |
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Solution Providers, have a video or commercial you want to publish? Contact us. |
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e-commerce Sponsored by The Zellman Group |
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Domain name theft joins growing list of retail cyber threats the
outright theft of domain names, in which online merchants lose control of their
websites as shoppers find their e-mails bounced back or are unwittingly
redirected to another site, typically operated by offshore entities. The site
hijackers may be looking to operate a bogus look-alike site to obtain
purchasers' credit card information or they may be holding the site hostage in
order to make the site's legitimate owners pay ransom for its return. Whatever
the motivation, execution involves determining how a retailer's domain name
server is secured and then how it can be exploited for penetration, says Ken
Westin, a senior security analyst with security and compliance software provider
Tripwire. "That's an easy attack vector," he says. Depending upon how the
security is configured, even a moderately experienced hacker can access e-mails,
go through all the e-mail accounts and probe the entire infrastructure, he says.
nrf.com
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ORC News |
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Amazon Fulfillment Center employee in Moreno Valley, CA accused of stealing $250,000 in merchandise An employee at the Amazon Fulfillment Center in Moreno Valley was in custody Tuesday, suspected of stealing hundreds of thousands of dollars in jewelry and other items intended for online shoppers. Miguel Angel Verdin, 40, of Moreno Valley was being held on $250,000 bail, after the San Bernardino County sheriff's burglary suppression team and loss prevention employees from the distribution center determined that he stole merchandise on numerous occasions, dating back to 2014, sheriff's Sgt. Aaron Kent said. Verdin was taken into custody at about 4 p.m. Monday at the distribution center in the 24000 block of San Michele Road. He is scheduled to make his first court appearance on Wednesday. A search of Verdin's car and his home in the 13000 block of Black Elm Court turned up a stash of stolen property, including diamond rings, watches and other merchandise valued more than $250,000, Kent said. cbslocal.com Denver, CO Couple sold $60,000 in baby formula shoplifted from Albertsons - Safeway supermarkets A couple has been arrested in connection with a shoplifting ring that "boosted" more than $60,000 in baby formula from Albertsons-Safeway stores in the metro Denver area, police said Tuesday. The Denver District Attorney's office has charged Donald Dowling, 39, and Danielle Smith, 33, with felony theft by receiving. The Arvada couple is accused of buying the stolen baby formula - along with stolen baby bottles and health and beauty products - from shoplifters and reselling it on Amazon.com and Craigslist.org. Dowling was also charged with felony manufacturing of marijuana concentrate after Denver police said officers executing a search warrant at his home realized there was also a make-shift hash oil manufacturing lab on the back porch. The investigation started on April 23, when an investigator for the Albertsons-Safeway Organized Retail Crime team learned that security officers had caught a shoplifter stealing $465 worth of baby formula from a Safeway store in Wheat Ridge, the affidavit states. The shoplifter was willing to give up information about a theft ring stealing baby formula from the supermarket chain's metro area stores and selling it to an Arvada couple. The Albertsons-Safeway investigator told Denver police that, during a six-month span, more than $40,000 in baby formula had been stolen from their stores in Denver and more than $60,000 from stores across the metro area. Albertsons-Safeway investigators went undercover with the shoplifter-turned-informant. thedenverchannel.com
Philadelphia woman found guilty of stealing $35K in cellphones from Verizon
NJ stores A Philadelphia woman was found guilty Tuesday of
stealing more than $35,000 in cellphones from two stores, the Gloucester
County Prosecutor's Office announced. A jury convicted Fatima M. Aviles, 27,
on four counts of third-degree burglary and three counts of theft in
connection with the thefts from Verizon stores in Glassboro and Washington
Township in 2013. Aviles entered the stores while they were closed on four
occasions using a key issued to employees that would open various stores in
New Jersey and Pennsylvania, prosecutor's explained. Two Verizon employees
who viewed surveillance camera video of the burglar stuffing phones into a
duffel bag and backpack identified Aviles as the intruder, prosecutor Dianna
Reed-Rolando said. Both also testified that Aviles was friends with a woman
who previously worked at a Verizon store in Pennsylvania. That employee had
left her job without returning her store key. The former employee could not
be located during the investigation, according to the prosecutor's office,
but has not been charged in the case. The phones were never recovered.
nj.com
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Retail Crime
News Sponsored by NuTech National |
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Autopsy shows Gunman in North Dakota Wal-Mart Fatal Shooting Was Drunk
Preliminary autopsy results indicate that a U.S. airman was drunk when he opened
fire in a Grand Forks Wal-Mart store, killing one worker and injuring a second
employee before killing himself. Marcell Willis, 21, had a blood-alcohol level
of 0.19, more than double North Dakota's legal limit for driving of 0.08, police
said Wednesday. The number will be double-checked and might be revised slightly
in the final autopsy report but there is no doubt Willis was legally drunk when
he pulled the trigger, police Lt. Derik Zimmel said. What Willis had been
drinking and for how long before the shooting are details of the investigation
that aren't being publicly released, Zimmel said. He also declined to say
whether the two people who were with Willis before the shooting indicated to
police that he had been drinking. Those two people are being treated as
witnesses, not suspects. Willis was a senior airman stationed at Grand Forks Air
Force Base. Police say he walked into the store about 1 a.m. on May 26 and shot
and killed cashier Gregory Weiland, 70. Willis then shot and wounded overnight
grocery general manager Lisa Braun, 47, who was released from a hospital over
the weekend.
abcnews.go.com 'Picky' thief breaks into Grocery Outlet in Auburn, WA, takes $4,000 worth of meat, Hot Pockets Police are hoping someone can help identify a man who broke into a grocery store in the middle of the night and stole thousands of dollars' worth of fresh meat and health and beauty items. The thief took about $4,000 worth of high-value groceries, including over-the-counter medication, chicken, steak, and ground beef. He spent close to 30 minutes in the warehouse. Noski says it's frustrating to watch him on the surveillance video. "He shopped, he spent his time, he looked, he was picky. There was so much back there for him to take, and he only took what he wanted." q13fox.com
Corpus Christi, TX Police need help catching Sunglass Burglar Cops and
a frustrated store owner need help catching a burglar. More than 40 pairs of
Costa sunglasses were recently stolen from Ocean Treasures on the Island. The
family owned business has been burglarized 3 times in the last year.
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How to Get the Feedback You Need While we may not enjoy receiving constructive criticism, it is essential if we are going to grow and develop our talents. Really, we need feedback more than just once a year. Here are some tips on how you can ask for feedback to get ahead. Ask in real time Three Simple Steps to More Honest Performance Feedback We all know that "honesty is the best policy" but why doesn't that stick with giving feedback? Managers may give generalizations and employees may avoid saying anything to the boss. Here are some suggestions that are worth a try to giving and receiving honest feedback. It takes practice 4 Ways to Get Truly Honest Feedback from Employees Just as your employees need to know what they could improve upon, so do leaders. Employers need to hear the good, the bad, and the ugly in order to improve. It can be tough to get honest feedback from employees, so here are some ways to lessen the stress. Just ask The One Thing that Pushes People to Succeed How bad do you want it? It's a question we are often asked when reaching for our goals or success, but it's also one we need to ask ourselves daily. No matter what kind of feedback you receive from people, whether it be good or bad, allow it to drive you towards your goal. Prove them wrong and give it everything you've got. Get hungry | ||||||||
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Managing your career upwards requires a vision of where you want to go and how you're going to get there. Other than personal performance, one of the primary factors is who you know and how you develop those relationships. Everything you read talks about managing relationships around you in your current role, but the real key is the relationships you have outside your role or your company and not just in the LP community but with successful operators outside your current scope. If you expect to truly excel in your career, you've got to expand your contacts and develop them as you would the operator beside you. Obviously, this can be difficult and slow to progress. But give it some thought for the new year and set some goals of meeting new executives and expanding your circle. Because one person, one contact, can make a difference and you never know who that might be.
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