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 4/10/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







The NRF LP Effort & Value

Quick Take 11

Staying Left of Boom!

Quick Take 12

MetrORCA Update -
Trends - The Great Debate

Quick Take 13

The Disappearing Front End, Seamless Shopping & The POS Disruption

Quick Take 14

Turning a Battleship: 'One' Way that Works

Quick Take 15

See Episode Release Schedule

View Event Recap & Pics Here



ISC West
April 9-12

2019 ALERT Mid-South ORCA Spring Training Conference
May 1

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events



Driving AP/LP Results with Science:
2019 LPRC Focus Update

Dr. Read Hayes
Research Scientist, UF; Director, LPRC

Mike Giblin
Senior Research Scientist, LPRC

Jordan Burchell
Project Coordinator, LPRC


LP/AP teams support their company's success by enabling and protecting the total enterprise. The Loss Prevention Research Council was founded by leading retail LP leaders in 2000 to enhance their impact on this mission by working together with researchers to reduce theft, fraud, and violence.

Today, with record membership of 160 corporations, 80 ongoing projects, the annual IMPACT conference, a new app and other upcoming initiatives, learn about the new ways the LPRC is bringing together retailers, scientists, solution partners and law enforcement.

Episode Sponsored By:

Amber & Joe Talk NRF PROTECT Past & Present

Quick Take 16

with MCs Joe LaRocca
and Amber Bradley


Learn how Frank Abagnale of "Catch Me If You Can" fame helped Joe get a handle on identity theft from a speech he gave at a past NRF LP Conference, now NRF PROTECT, and what excites him and Amber about this year's conference in Anaheim (hint: it's Disneyland).



Andrea Cunningham named Vice President, Parks & Resorts International for The Walt Disney Company
Andrea was previously the Vice President, Security - West Coast for Comcast NBC Universal before taking this new role. Prior she was the Director of West Coast Security Operations for The Walt Disney Company for over twelve years and has held other security and loss prevention roles including Operations Manager - Security & Emergency Services for The Disneyland Resort, Security Manager for The Disney Store and Loss Prevention District Manager for Mervyns. Congratulations Andrea!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


First Quarter 2019 Senior Jobs Report

First Quarter 2019 Senior LP/AP Jobs Appointments Up 75% from Q1 2018

70 LP/AP Executives Filled Q1 2019's Senior Positions
31 LP/AP New Pyramid Heads & 39 New Senior Support Leaders Named in Q1
Two Biggest Jobs - 10 New VPs - 7 New Senior Roles Represents 10% Job Growth

Obviously Mark Stinde's new Senior Vice President of Asset Protection position at JC Penney was the biggest job in Q1 along with Walmart naming Brian Murphy the new Vice President of Global Security and Aviation.

4 Execs Moving Beyond - Numbers not included in this study

Four long term Asset Protection executives moved beyond the traditional roles. With one reaching a CEO level and one reaching the top operations role for a 4,000+ store chain at GNC. Each one of them deserves to be recognized and called out as they represent role models for each one of us and are paving the way for the industry. Congratulations gentlemen.

With Goodwill Industries naming Mike Keenan President & CEO of Greater East Bay, GNC promoting Nate Frazier to Senior Vice President of Operations, Centric Brands, Inc. naming Ian Dill Vice President, Store Operations and Asset Protection, and Duluth Trading Company promoted David Homolka to VP of Human Resources, Store Operations & Asset Protection.

Seven New LP/AP Pyramid Roles Created

Lyft named S. Earl Watson Vice President - Physical Security for their first security position.

OTG Management naming Michael Pacewicz VP of Loss Prevention - for that new exciting airport concept.

Rent the Runway promoted Dikaios Mihalitsis to Director of Asset Protection & Inventory Control.

Aurora Cannabis, Inc. named Mike Soberal Sr Manager Corporate Security.

Topgolf named Ken Gladney, CFI Sr. Security Manager.

iHerb Inc. named Katie Walker, CFI Director of Safety and Security.

Surf Style Retail Management, Inc. named Michael Wolfson Director of Loss Prevention.

10 New Vice Presidents named in Q1

With some of the most notable being Art Lazo at 7-Eleven, Cathy Langley at Rite Aid (both in their first VP roles), Garrett Petraia at Levi Strauss, Ken Peschier at Dollar General, Isaac Whitaker at BJ's, Larry Carroll at 99 Cents Stores, Randy Guaneri at Fresh Value, and Michael Pacewicz at OTG.

HR Developments

There were just a number of big LP/AP HR developments in the industry. Excluding the total elimination of LP departments at Payless Shoe, Charlotte Russe, Shopko, Gymboree, and others closing stores and splitting up, like The Gap and Old Navy. We had Walmart create 1,000 more Hosts (at the door) AP positions, we had Macy's cut a large number of senior AP positions.

Certainly we had a number of senior positions vacated for a myriad of reasons.  So much so that we've listed 44 top jobs this year, the most the Daily's ever listed from Jan 1st to April 10th and something we'll break down in our next report tomorrow. However leave it to say that this has been the most active year just shy of Q1 2009. When the great recession took out tens of thousands. 

Biggest AP Reorganization

In February Lowe's quietly named and shuffled 9 new Senior Asset Protection executives roles at the corporate and divisional levels shortly after eliminating thirteen hundred store level AP jobs. Lowe's AP developments was the biggest reorganization of Q1, 2019. Similar to Macy's reorg. and cuts in 2018. And it will probably end up being the biggest of the year. Given these usually happen in Q1.

Sources: Lowe's Restructures Asset Protection - Job Cuts and Title Changes - Dated 1-7-19
This past week, all in-store Loss Prevention Specialists, and all LP Managers in store's risk levels 1-4 were eliminated. Risk Levels 5-6 (urban metro high crime) LPMs remain in place. Also a new Senior Asset Protection Manager position was created to cover 3-6 stores within a district. Many of the former Market Loss Prevention & Ops managers have been re-titled to District AP & Ops managers.

Lowe's changes impacted roughly 1,300 AP jobs/individuals.

Comments: It may look tighter at the bottom and middle of the employment pyramid due to a number of reasons and it may sound treacherous at the top with all the liquidations, but the top, corporate support staff, and even the middle is indeed slowly growing and the online brands, including Amazon here, and the cannabis industry is and will fuel growth long term. Growth that should be sustainable and even more impactful given technology advancements.

So while we're initially feeling the pain of a shrinking brick and mortar market and the impact technology's having on lower level jobs, not to mention the impact robots will have in LP, we'll see growth pick up. As long as you have the digital skills to not just keep pace but to far exceed expectations.

This was a strong senior job market quarter for the industry regardless of the closures.

Quite frankly, with the current 30% increase in retail fatalities, violence continuing to escalate in retail, mass shootings scaring consumers, the nation's decriminalization trend, the judicial systems refusing to deal with the ORC problem, and cybercrime continuing to impact every aspect of the consumer's life, this job market should be very strong for years to come. As long as you equip yourself with the necessary skills to operate effectively with the tools and resources available. An ongoing educational journey to say the least. Just my thoughts  - Gus Downing

Senior LP/AP Appointments Spike 75% in Q1 Over 2018
Coupled with a 175% Increase in Postings
Best Senior LP Job Market Four Years Running

Other than a short uptick in Q1 2017 the LP/AP senior job market has been sluggish to say the least for a number of years. Matching if not under performing it's retail counterparts in mainstream retail.

While Q1 2018's report was rather unfavorable, with only 40 senior positions filled, this Q1 also out performed 2017's Q1 by 13% with 62 senior jobs filled, and outperformed 2016 Q1 by 41.5%. Meaning this has been the best Q1 senior job performance four years running.

With 14% (10) of new appointments being named vice president level we doubled last years 7.5% but are still far off from the 30% of new appointments being named at the vice president level for the four years preceding 2017.  Meaning there's been a lot of new turn over, a changing of the guard so to speak, therefore corporate America isn't rewarding as much as they are filling with new executives.

Also and here's something all the studies are saying. The Melinenals aren't as focused on titles as much as their predecessors where, as they're more focused on work life balance, quality, impact, and the work environment. Being challenged and enjoying what they do. Some great traits actually.

The bottom line is that we've got a very strong job market contrary to all the apocalyptic news.  
- Gus Downing

ISC West 2019

SSI Names 2019 Most Valuable Products at ISC West
The 5th annual Most Valuable Product (MVP) Awards recognize products in video surveillance, access control and more, that make a substantial impact on integrators.

The Most Valuable Product (MVP) Awards recognize products that make a substantial impact on integrators and were judged on innovation, functionality, competitive advantages, benefits to the installer or monitoring provider, and benefits to the end user.

Also honored were the 2019 SSI Industry Hall of Fame inductees. Learn more about each one here.

   Click here to view the 2019 MVP award winners.

SSI Names 2019 SAMMY Sales and Marketing Award Winners
SSI helped kick off ISC West with its 24th annual SAMMY Awards Tuesday evening to celebrate security dealers and systems integrators for their marketing, business, installation and overall excellence.

Held at the Venetian Resort Hotel Casino on the eve of ISC West, winners were announced in each of 12 categories, including grand prizes for Installers of the Year, Integrated Installations of the Year and Overall Integrated Marketing Program of the Year. A Community Service award was also bestowed for volunteerism and charitable endeavors.

   Click here to view the 2019 SAMMY Award winners.

Axis Communications Showcases New Audio, Video and Access Control Solutions at ISC West 2019
As the industry looks for effective, integrated solutions that improve security and enhance business, Axis Communications, the market leader in network video, plans to deliver--announcing the debut of new products and solutions at ISC West 2019. These products will include new developments in network audio, multidirectional and infrared (IR) camera capabilities, and access control technology, highlighting Axis' commitment to taking a leading role in the security industry. Visit Axis at ISC West booth #14051. businesswire.com

OpenEye and SightLogix Announce Integration
OpenEye, a leading provider of cloud managed video surveillance solutions, and SightLogix, the smart thermal camera technology leader, have announced the integration between OpenEye Web Services (OWS) and SightLogix's SightSensor HD thermal detection cameras. The SightSensor HD is a dual-video smart camera that uses thermal imaging to detect intruders with great accuracy in outdoor areas and a visible imager for alarm assessment. OpenEye OWS is an online video management solution that provides actionable business intelligence by combining divergent event data generated on site and combining it with video verification. Visit OpenEye at ISC West booth #26055. openeye.net

National Association for Shoplifting Prevention
Legacy and Law Enforcement Leaders to Join NASP Advisory Committee

As 30th anniversary celebration and ongoing revitalization, the National Association for Shoplifting Prevention (NASP) announces the addition of long-time industry leader Frank Johns, Sayreville, NJ Police Chief John Zebrowski and veteran Elk Grove, CA police officer Julius Lewis to its Advisory Committee. A continuation of NASP efforts to connect retailers and communities, the addition of these community centric leaders will further support collaborative efforts to reduce shoplifter recidivism, which, in addition to saving police and retail resources, will reduce ongoing theft activity and improve safety in stores and communities alike.  Read more here

Former Associate General Counsel & Secretary of Seaworld Entertainment, Inc. Pleads Guilty to Insider Trading
The former associate general counsel and assistant secretary of SeaWorld Entertainment Inc. (SeaWorld), a publicly traded amusement park corporation headquartered in Orlando, Florida, pleaded guilty today for his role in an insider-trading scheme.

SeaWorld anticipated both attendance and revenue to increase in the first half of 2018 by approximately eight percent as compared to the first half of 2017. Powers further admitted that on Aug. 1, 2018, he received materials reporting that SeaWorld's EBITDA had improved 59.1 percent in the first half of 2018 as compared to the first half of 2017.

Powers admitted that he capitalized on the increase in share price by selling all 18,000 he had purchased after learning about this information, realizing a net profit of approximately $64,645 after the public release of the information. justice.gov

Opinion: 'Lawmakers must recognize that cash is no longer king for retailers'
As many as 86 percent of consumers use cards to make purchases, according to the consumer credit reporting agency Experia, a number that will continue to increase due to the growing influence and participation of Millennials and Generation Z consumers.

Retailers want cashless stores. Credit, debit, and gift cards are easier to reconcile, with quicker transaction times, and minimize the risks associated with cash on hand such as robbery and internal theft. philly.com

Information is Power & Amazon Wants Yours
Selling with the enemy: Why rival retailers embrace Amazon.com
The risk in this relationship, according to interviews with retailers and industry analysts, comes if Amazon uses real-time data from customer purchases to help it quickly build out its own private label clothing brands, and ends up stealing market share from its current retail partners. reuters.com

Amazon partnership delivering 10% returns for Kohl's
Comparing Kohl's stores in Chicago, where most locations are participating in the tie-up, to Kohl's stores elsewhere, Chicago operations, revenue growth tops 10%, compared to 5% elsewhere in the U.S., according to the report. retaildive.com

Albertsons-Owned Plated Lays Off 10% of NYC Corporate Staff

REI expands gear rental to 115 stores

Macy's unveils new store experience in 36 stores

Friendly's restaurants closes 23 more locations

Smaller tax refunds are now hurting retail spending, Wall Street fears
Retailers won't get Part of that $6B Pie - Nor will Consumers

Amazon Go stores to start accepting cash to address 'discrimination' concerns

Focusing on sustainability, Walmart launches reusable bag campaign

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




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Retail Co. Workers Seek Cert. Over W-2 Phishing Scam
Payroll Manager Sent Scammer 16,000 Employee W2s

Employees accusing a Texas-based retail merchandising company of sending copies of their W-2s to identity thieves in a "phishing scam" have asked an Illinois federal court for class certification.

Lead plaintiff Shirley Lavender argued Monday that the company's failure to implement proper security measures is common to the thousands of workers whose privacy was violated. She asked the court to certify a class of all current and former Driveline Retail Merchandising Inc. employees whose personal identifying information, including social security numbers, was compromised.

Lavender said an "inadequately trained payroll manager of Driveline" sent a scammer the W-2s of roughly 16,000 workers who received wages at some point in 2016. law360.com

The War Between Cyber Security & Crime Has Begun
And it's being fought by artificial intelligence

The technological capabilities on either side of cyber warfare are ratcheting up with major advances in artificial intelligence. AI bots have developed the ability to deliver cyberattacks with the intensity and precision that would be nearly impossible for today's human cybersecurity experts to contain. Only AI powered machines of matching prowess are able to defend our systems from these attacks.

With advanced AI toolkits proliferating the market and the evolution of organized marketplaces to "rent" botnets as easily as one buys groceries on Amazon, it has become easier than ever for even rookie hackers to launch AI-based attacks at large scale. These capabilities are no longer restricted to state-actors with tremendous resources at their disposal but abundantly available to the multitudes of malicious actors all over the world.

The war between cybersecurity and crime has already begun. It's here and now and we're currently experiencing it firsthand. In this article are some of the most important battles that will ultimately determine who wins the war: biometricupdate.com

Analysis: How many customers will shop using augmented reality?
Augmented reality (AR) and virtual reality (VR) may change how retailers and consumers interact, according to data from Gartner. By 2020, 100 million consumers will shop using AR technology online and in-store, according to Gartner data. A 2018 Gartner also survey indicated that, by 2020, 46% of retailers planned to deploy either AR or VR solutions to meet customer service experience requirements. Gartner analysis indicates that AR and VR technology have the potential to let retailers individualize offers and enable customers to visualize products in different settings.

In addition, Gartner says that using VR's immersive interfaces, retailers can create task efficiencies or reduce the costs associated with designing new products. They can also enhance the understanding of information through advanced graphical visualization and simulation technologies. chainstoreage.com

Nearly 80% of People Use Shopping Apps While at Home,
And Most Use Them Frequently - At Least 2-5 Times a Week

U.S. consumers who use shopping apps turn to them frequently: More than one-third of people (35%) use shopping apps between two and five times a week, while 28% use them at least once a day, according to new survey data released by Visual Objects.

Visual Objects' data supports findings from another survey, which found that the number of retail apps on the average smartphone doubled within the last year - up to four total. As more people download shopping apps, the more likely these apps are to occupy people's time.

Most Popular Shopping Apps
When people use shopping apps, they're most likely to use an app from mass merchant retailers like Target, Walmart, or Costco (81%), pure online retailers like Amazon or Overstock (77%), or apparel retailers (79%). The most popular shopping apps offer a benefits-driven and frictionless path to purchase. prnewswire.com


Calling Canadian Retailers!
Register for the 3rd Axis Canada Retail Leadership Forum

The Retail Landscape is changing and with these changes providing safety and security for your customers, staff and business is of utmost importance. Join us for the 3rd Axis Canada Retail Leadership Forum in Toronto, May 22-23. Full details here: http://bit.ly/2CFNRul

If you would like to attend this event please register here!


Canadian Security Magazine Recognizes 1 Retail in Top 10 Under 40 Program
Canadian Security magazine is pleased to announce the winners of the inaugural Top 10 Under 40.

There were many, many great nominations representing a variety of different disciplines within the field of professional security. Narrowing the list down to only 10 recipients was no easy task.

Winners are employed in the fields of guarding, technology, property management, banking, retail, government and other sectors. Their ages range from 28 to 39. Each recipient will be profiled in the Spring issue of Canadian Security magazine, available in May. Please join us in congratulating all the winners. canadiansecuritymagazine.com

Only 1 Retailer: Agnes Pienio-Ganthier, Regional Manager, Loss Prevention, Amazon Fulfillment Services, 38

Agnes has been with Amazon since 2014, first as a Loss Prevention Specialist for two years (2014-2016), then as Loss Prevention Manager for nearly three years (2016-2019), before her recent promotion to Regional Loss Prevention Manager.

Prior to that, Agnes spent over five years at Sears Canada in various loss prevention roles, from Loss Prevention Internal Investigator to Loss Prevention Manager to District Loss Prevention Manager. Congratulations, Agnes!

Violent robberies spark concern for Winnipeg retailers, security companies
Two recent robberies that turned violent have retailers and security companies speaking out about an escalating level of danger facing store employees and security guards. Winnipeg police arrested a man Friday night following separate incidents - the first at the Marlborough Hotel, the second at a Shoppers Drug Mart on Sherbrook Street.

Toro Security owner Colin Harris declined to speak to any specific incidents. He said security guards have always dealt with violence but Harris said it now seems to be more prevalent. Harris said for the past year guards working at Toro have been encouraged to take mental health first aid training to help them recognize and respond to situations involving people in crisis.

Food Fare owner Munther Zeid said he has a zero-tolerance approach when it comes to shoplifting. He said his employees are told to go in groups if confronting suspected shoplifters. ctvnews.com

Canadian Consumers Concerned About Privacy Breaches
Why Weed Stores Are Scanning Your ID And What To Do About It

The Hunny Pot on Toronto's Queen Street West told VICE it is scanning IDs to alleviate wait times, but that it is optional and customers are made aware that they can have their ID verified manually. Ameri, a weed shop in Yorkville, said it mostly checks IDs manually but also has a scanning gun available to "maintain compliance, catch fake IDs and lower human error."

As for storing customers' information, the software, Cova, can do that if a customer chooses to create a profile at the store, said The Hunny Pot spokesman Cameron Brown in an email. But it's not mandatory.

But cannabis lawyer Jack Lloyd told VICE there's reason to be concerned about potential privacy breaches. The legal cannabis industry has been hit with a number of breaches that have compromised patient and customer information.

In an interview with VICE, Gary Cohen, CEO of Cova, said his company's software has been implemented in more than 100 legal weed shops across Canada and that most of those shops are using the ID scanning technology. He said Cova created the scanning software in response to requests from American legal weed retailers who were concerned front line staff members weren't doing a good enough job of verifying customers' IDs. vice.com

Public Safety Alert in Toronto
Large Amount of Drugs Stolen from Downtown Pharmacy

Toronto police are investigating after large amounts of several medications were stolen from a downtown pharmacy on Monday night. Police say a pharmacy in the Bathurst and College Streets area was broken into some time between Monday night and Tuesday morning. The suspects took large quantities of various drugs including morphine, hydromorphine, percocet, testosterone gel, OxyNEO and Tylenol 2 and 3. All of the drugs taken could be harmful and even fatal if ingested, especially to children. 680news.com

Canada Store Openings & Expansions

Amazon opens first space in Winnipeg
Canada Goose plans to open 6 new stores in Alberta, Ontario, U.S. and Europe

MEC Opens 1st Flagship Store on Toronto's Queen Street West
Second pot shop opens in Toronto with soft launch to avoid crowds
Fire & Flower Opens Branded Store in Kingston - Second Ontario Location
Mission Thrift Store coming to Transcona

Reitmans Shuttered 40% of Stores Over 10 Yrs - Closing 25 - 40 in '19 - Now at 600 Stores

Canadian Retailers Started The Year With A Drop In Sales

Canada mulls crackdown on social media firms unless they do more to combat election meddling

Move over, millennials - baby boomers are the ultimate untapped market

Toronto cracks down on 28 illegal pot shops as legal retail stores mark first week in operation

Canadian man claims Marshalls store fired him because of his sexuality

The Most Prevalent Cannabis E-commerce Platforms in Canada

Canadian wholesale markets stick to big cities

Toronto: Accountant Caught Buying Nearly $7M in iPhones and iPads With Company Credit Card, Reselling Them to Electronics Store
Over the next two and a half years, Fung bought 5,321 iPads and 4,942 iPhones from Minetto - up to 20 at a time - worth more than $6 million. What Fung did with them was straightforward: he resold them, some through his electronics store in a mall north of Toronto, but most to companies in Hong Kong or to wholesalers.

Minetto was the accounting manager for Wescom Solutions Inc., a Mississauga software company. It had been her job to approve payments on all of the firm's American Express credit cards used by employees for business expenses, including her own. All of the Apple electronics - along with other personal goods and services - were charged to her company Amex. And through five years of her wild spending, nobody noticed.

Over five years, at least $6,831,834 of Wescom's money was misappropriated, according to court documents, most of it on the Apple phones and tablets. nationalpost.com

Regina, SK: Man sentenced for stabbing Walmart loss prevention officer in the chest during shoplifting attempt
Two LPOs were monitoring the store when they spotted a male picking out various items. Suspicious, the officers - both in plainclothes - tailed the male, who ultimately left without paying for the items. Coupal said LPOs managed to grab the male, who fell on the ground. The officers helped him up and were holding him just outside the doors when Blais suddenly came running toward them. "Upon his arrival at the commotion, he buried a blade into the (side of the) chest ... of (the complainant)," Coupal said. The stabbed LPO released the shoplifter, and the second officer then lost his own grip. Blais and his friend ran off. leaderpost.com

Hamilton, ON: Man shot in leg outside pet store, suspect identified

Duncan, BC: Knife-wielding shoplifter arrested after hitting two stores

Edmonton, AB: Man charged in 2 stabbings had criminal past, including robberies, thefts, home invasions and hostage-taking

Robberies & Burglaries

C-Store - Barrie, ON - Armed Robbery
Grocery Store - Campbell River, BC - Burglary
Hotel - Winnipeg, MB - Armed Robbery
Jewelry Store - Kamloops, BC - Robbery/Hit & Run
Shoppers Drug Mart - Winnipeg, MB - Armed Robbery
Undisclosed Business - Vernon, BC - Armed Robbery
Watch Store - Markham, ON - Armed Robbery

View Canadian Connections Archives


Is Your E-Commerce Site Prepared To Combat Digital Shoplifters?
Every day, millions of consumers jump online to purchase products they want and return those they don't. However, if online retailers have critical weaknesses in their database architecture, they may be susceptible to significant financial loss from digital shoplifting. For example, digital shoplifters can manipulate transactions to their benefit so that a shopper buys a pack of $10 pens online, adds a $2,000 laptop during checkout, but pays only for the pens. Another shoplifter can trick a retailer into accepting a $50 gift card that allows them to spend $500. Could your business be at risk?

Once an e-Commerce site's vulnerability has been detected, digital shoplifters are able to wreak havoc in a variety of different ways. For example, cyberthieves can transfer the same funds multiple times - an account balance can show $1,000 and someone can make two separate withdrawals for $990 at the same time before the data is resolved.

On e-Commerce sites, a digital shoplifter with multiple browser windows open on the same online store can be at the point of checkout in one browser, add an expensive item like a laptop to the cart from another browser, and then check out without paying for that last purchase.

E-Commerce sites that are vulnerable to digital shoplifting do not have processes in place to ensure that transactions are executed correctly. Without a strong database architecture, e-Commerce sites ultimately provide a poor customer experience (slow loading times, latency issues, etc.).

Fortunately, there are strategies to combat latency while still optimally securing transaction execution. These strategies include efficient queueing mechanisms (such as a countdown clock) that preserve information throughout a transaction - allowing transactions to proceed in parallel where the contention does not require mutual exclusion in transaction execution. These types of e-Commerce sites have a high volume of transactions running at ultra-fast speeds and are at a high-risk unless the web site architecture is designed with strong transaction guarantees - specifically, strong isolation and serializability. retailtouchpoints.com

Alibaba Sides with Trump in Counterfeit War
Early this month, President Donald Trump ordered American federal agencies to crack down on the online trading of counterfeit goods. Alibaba (BABA), which has been struggling with the problem of counterfeiting on its online marketplaces, says it welcomes US efforts to fight the issue, Reuters reported.

Counterfeiting causes legitimate brands huge economic losses. In 2017, legitimate brands lost $1.2 trillion in revenue to the counterfeit economy, according to estimates by ResearchAndMarkets. If counterfeiting is allowed to continue, it could cost legitimate brands $1.8 trillion in lost revenue by 2020.

Last year, the United States blacklisted Alibaba's Taobao marketplace on the grounds that it facilitated trade in counterfeit products-a charge Alibaba denied, pointing out its various efforts to fight brand forgery and counterfeiting. marketrealist.com

Amazon thinks small with new e-commerce tools and services

Square Rolls Out Online Store For UK Sellers




Jeffree Star, Retailer to Investigate $2.5M Make-up Theft
Burlington released a statement addressing the unauthorized sales

Earlier this week, Jeffree Star further addressed his recent robbery and some stolen makeup allegedly showing up at a certain retail store. The makeup mogul recently opened up about his warehouse being burglarized and thieves stealing $2.5 million worth of goods including an unreleased product in a recent YouTube video. On Monday, Star shared a fans photo who stated, "A girl in a beauty group I belong to found this @JeffreeStar lipstick at Burlington!!! It looks real! Can we expect to see J at discount stores now?!?"

In the post, Star said while the product was real, it was stolen and an unauthorized sale. Now, nearly 24 hours later, Burlington Coat Factory took to both Twitter and Facebook to respond to Star's inquiries: "We are committed to selling only authentic, authorized, and legally sourced product in our stores. We appreciate this incident being brought to our attention and we are swiftly investigating the matter. We have discontinued sales of these products and are immediately pulling remaining units from our stores. We are happy to partner with you and the authorities as you continue to look into this situation." altpress.com

Taylor, MI: Cellphone store owners accused of buying hundreds of stolen Apple products to sell illegally
Frank Manni Jr. and Abdulsamed Montaser operate Ace Future Wireless, a cellphone retail and repair store on Eureka Road in Taylor, police said. The two men were involved in a scheme to buy stolen high-end electronic devices, sell them for profit and ship or transport them around the country, according to a criminal complaint.
Between Aug. 19 and Aug. 26, there was a series of three breaking and entering incidents at an elementary school in Romulus, police said.

Officials from the Romulus Police Department said about 40 Apple iPads were stolen from the school. Romulus Police executed a search warrant at Ace Future Wireless and recovered several iPads that had been stolen from the elementary school, officials said.

On Sept. 13, Homeland Security agents interviewed a person who admitted to stealing iPhones from Walmart, Sam's Club and Target stores, authorities said. He told police he sold five iPhones to Ace Future Wireless, receiving $400 for each iPhone X and $300 for each iPhone 8. clickondetroit.com

Ocala, FL: Shoplifter sweep at Marion County Walmart's lands 39 behind bars
Detectives from the Marion County Sheriff's Office and the Ocala Police Department conducted a two-day operation recently targeting suspects involved in retail theft crimes. With the cooperation of Wal-Mart and their loss prevention personnel, the two law enforcement agencies worked together on April 4 and 5 to help reduce retail theft in Marion County. After being observed committing retail theft crimes by loss prevention personnel and undercover detectives, 39 people were arrested with a combined total of 39 felony charges and 46 misdemeanor charges, a sheriff's office report states. During the operation, as individuals were apprehended for theft, detectives conducted interviews with the suspects to determine if they were involved with any additional crimes in Marion County. Numerous individuals that were arrested also received charges for drug possession or had warrants for other crimes previously committed. ocala-news.com

Napa, CA: Hundreds of Cigarettes Stolen in Rash of Bay Area Smash-and-Grab Burglaries
Police are searching for a group of thieves breaking into stores across the Bay Area and making off with hundreds of cigarettes. "Just going straight for the cigarettes, they're not eyeing anything else," said Rajan Sidhu, who owns a gas station the thieves recently struck. "They know where the cigarettes are located." The group also struck in Napa on Friday where they rammed a truck into a Cigarettes & More store and used plastic containers to fill it with cigarettes worth thousands of dollars in total. With at least five cases now in three separate cities, including a store in Benicia back in February, store owners are worried. nbcbayarea.com

Lady Lake, FL: Teen jailed in theft of more than $1,000 in merchandise in three trips to Belk

Flint, MI: Women charged with $500 retail fraud

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Visit ORC Resource Center




Shootings & Deaths

Europe: Albania: Armed Robbery and deadly shootout at Tirana Airport
Police in Albania are investigating after a gang of thieves broke into Tirana International Airport and grabbed bags of cash as they were about to be loaded onto a plane. As they tried to escape, police gave chase along back roads. In an exchange of fire, one of the gang was killed. euronews.com

Robberies, Incidents & Thefts

11 gang members linked to 41 Houston Armed Robberies
Eleven gang members have been arrested in connection with 41 armed robberies at local meat markets in the Houston area, the Harris County District Attorney's Office said. Crews of masked men would rob the establishments. The district attorney's office said most of the locations were La Michoacana meat markets. Authorities say the men would fire guns into the air, and then snatch cash from the registers and check cashing booths. The robberies allegedly happened between July 2018 and February 2019. abc13.com

Colombian Jewelry & Gemstone Robbery Crew Member Extradited to Pittsburgh Pleads Guilty to Robbing NY Traveling Jewelry Dealer
Rodriguez Roa admitted that, on or about May 8, 2013, he is a national and citizen of Colombia who previously resided in Atlanta, Georgia and Harris County, Texas. He was a member of a South American theft ring that targeted traveling jewelry salespersons in the United States and elsewhere.

On May 8, 2013, in Wexford, Pennsylvania, Rodriguez Roa and three accomplices approached a traveling jewelry salesman from New York City as the salesman exited his car in the parking lot of a Wexford jewelry store. Rodriguez Roa smashed the rear driver's side window of the salesman's car with a garden tool, reached inside the car, and stole a black shoulder bag containing approximately $500,000 worth of gemstones and jewelry. One accomplice punctured the rear driver's side tire of the salesman's car, a second accomplice kept an eye on the salesman, and the third accomplice drove the Nissan Maxima getaway car. Prior to the robbery, the accomplices obscured the Maxima's license plate using a vanity plate. Rodriguez Roa will be sentenced on Aug. 12, 2019. justice.gov

Collier County, FL: Dunkin Donuts employee arrested for stealing more than $8,000 from safe

Hot Springs, AR: Employee allegedly embezzles over $5,000 from EZ-Mart store

Vero Beach, FL: Nike store employee arrested for Refund Fraud totaling $444



New Orleans, LA: Man faces maximum sentence of 20 years for Walmart, Winn Dixie Armed Robberies
Darryl Henry, 27, was arrested Aug. 31, a week after authorities say he stole about $7,000 from a Walmart in Harvey and also tried to rob a Walmart and a Winn-Dixie in Algiers. Henry faces a maximum sentence of 20 years for the three robberies and minimum of seven years in prison for brandishing a firearm during a crime of violence. nola.com

New Orleans, LA: 2 plead guilty to Dollar General armed robbery; accomplice killed in shoot-out with Police

Gillette, WY: Two Men Sentenced to 3 - 6 years, $28,000 in restitution for Pawn Shop Gun theft


Auto Parts Store - Muscatine, IA - Armed Robbery
Auto Parts Store - Racine, WI - Burglary
Boost Mobile - Charlotte, NC - Armed Robbery
C-Store - Phoenix, AZ - Robbery/ Assault
C- Store - Gwinnett County, GA - Armed Robbery
C-Store - Columbus, GA - Armed Robbery
C-Store - Lenoir, NC - Armed Robbery
C-Store - Muncie, IN - Robbery
C-Store - Shreveport, LA - Armed Robbery
C-Store - Richmond, VA - Robbery
C-Store - Indianapolis, IN - Armed Robbery
CVS - Columbus, GA - Robbery
Clothing Store - Spokane, WA - Robbery
GameStop - Springfield, MA - Armed Robbery
Kohl's - Durham, NC - Robbery
Liquor Store - Tustin, CA - Armed Robbery
Pawn Store - Eldon, MO - Robbery
Restaurant - Lacey, WA - Burglary
Restaurant - Naples, FL - Burglary
Target - Janesville, WI - Robbery
7- Eleven - Kettering, MD - Robbery
7-Eleven - Dallas, TX - Robbery
7-Eleven - Dover, DE - Armed Robbery



Daily Totals:
20 robberies
3 burglaries
0 shootings
0 killed



Agnes Pienio-Ganthier promoted to Regional LP Manager for Amazon
DeAndre Davis promoted to Senior AP Investigator for Abercrombie & Fitch
David Burton promoted to Regional LP Director for Ross Stores
Paul Evans, CFI named District AP Manager for Weis Markets
Keith Martin promoted to District AP Manager | Mentor for Lowe's
Vincent DiSalvo named District LP Manager for ULTA Beauty
Lisa Candelaria promoted to Emergency Response & Safety Manager for Office Depot
Silvana Baxter named AP Division Manager for Food Lion

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Seems like the longer a process goes, the harder it is for everyone to stay focused on the initial purpose and maintain the enthusiasm as when it began. Time and difficulty have their impact, but maintaining the passion and enthusiasm is up to each person. With the last step seemingly the easiest, it is usually the most critical step of all and many tend to approach it as if it is a mere formality when, in reality, that last step can be the biggest and, if you do not watch out, it could be a step right off the cliff.

Just a Thought,

Gus Downing

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