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 4/15/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







Staying Left of Boom!

Quick Take 12

MetrORCA Update -
Trends - The Great Debate

Quick Take 13

The Disappearing Front End, Seamless Shopping & The POS Disruption

Quick Take 14

Turning a Battleship: 'One' Way that Works

Quick Take 15

Driving AP/LP Results with Science: 2019 LPRC Focus Update

Quick Take 16

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June 11-13

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GA Retailers ORC Alliance Retail Crime Conference
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Aug. 26-30

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Sept. 24-25

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Oct. 24

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Oct. 28-31

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2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

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Retail Self-Checkout Collides with Deployment Risks
By Tony D'Onofrio, Global Retail Influencer

The Self-Checkout (SCO) market is expected to exceed more than US$ 5 billion by 2024 at a CAGR of 10.3% in the forecast period. Sample North America retail chains either deploying or piloting the Scan & Go variation include Kroger, Dollar General, and 7-Eleven. With 10 stores opened so far, the Amazon Go self-service store model could be a $4 billion business for the company by 2021. Over 500 Bingo Box self-service locations are already open in China. tonydonofrio.com

The Retail Self-Checkout Challenge

Late last year the Europe-based ECR Group published an extensive study quantifying the risk associated with self-checkout. Among the key findings:

● Data comparing stores with and without Fixed SCO found that levels of loss were higher in the former than the latter, with some grocery case studies recording losses in the region of 33% to 147% higher.

● Stores where 55-60% of transactions went through Fixed SCO can expect their shrinkage losses to be 31% higher.

● For a store with 50% of transactions being processed through Fixed SCO, it can expect its shrinkage losses to be 75% higher than the average rate found in grocery retailing

● Stores using Scan & Go technology could see overall losses in the region of 0.96% of sales - a 43% increase.

The ECR report concludes that the data was not clear in its theft conclusions. There are many who assert based on their experiences that the losses are more likely to be mistakes and errors. Valuable guidance is provided on a framework featuring 11 themes that retailers can implement to manage the associated risks with the use of SCO technologies.

Why Is Self-Checkout a Theft Target?

The USA-based Loss Prevention Research Council (LPRC) asked actual shoplifters
"Why would you use self-checkouts to commit theft?"

Exclusive to this article, here is what is in the mind of a shoplifter:

Walmart Owes $6M In Security/Meal Break Suit, Jury Says
AP metal detectors 'discouraged' warehouse employees from taking breaks offsite

Walmart must pay $6.1 million to a class of employees for not providing meal breaks when it required workers to go through anti-theft metal detectors every time they wanted to leave the building, a California federal jury decided Friday.

After deliberating for almost four hours, the eight-member jury found that Walmart failed to provide meal breaks to workers at a fulfillment center in Chino, California, and discouraged workers from taking their breaks outside the building by requiring them to go through a time-consuming asset protection checkpoint with metal detectors every time they left the warehouse. law360.com

Insurer Must Defend Fla. Shopping Center In Stabbing Suit
Mt. Hawley Insurance Co. must defend a Florida shopping center for a stabbing that occurred outside a bar and grill tenant, as a federal court found Thursday that although a condition of the shopping center's policy clearly was not satisfied, other disputed facts prevent finding that condition applies. law360.com

Dallas County District Attorney Won't Prosecute If You Steal Under $750
If a poor person steals food or diapers or other essential items that they need but can't afford to pay for, should they be prosecuted? Dallas County District Attorney John Creuzot says No. It's one of several new policy reforms that Creuzot called a step toward ending mass incarceration, and possibly the most controversial.

Creuzot launched his bid to unseat District Attorney Faith Johnson last year, pledging to roll back policies that lead to incarceration and disparities in the justice system, but have dubious public safety value. On Thursday, he announced the changes as a first step in fulfilling his campaign promises. In an open letter, Creuzot discussed his commitment to not charge some lower-level drug crimes, which are enforced more often when offenders are people of color. He outlined policy changes related to bail and probation aimed at reducing the number of people in jail. And he decried a justice system that criminalizes poverty, saying he doesn't to prosecute offenses that often punish people living in poverty, who are homeless, and who are mentally ill.

That includes a move to stop prosecuting people for theft of personal items worth less than $750. It only applies to necessary items, Creuzot says. Theft for economic gain or resale will be charged. "If they're stealing $750 worth of diapers, let's be honest: It's going to take a lot of rear ends to put $750 worth of diapers on, so that probably doesn't fit that category and so we would prosecute that case," Creuzot said. Prosecuting poor people for stealing essential items wastes taxpayer money because they won't come out any more financially stable after they serve their sentence, Creuzot says, and prosecution doesn't help the business that is stolen from either. keranews.org

Illinois: Legislation Would Let Judges Depart From Mandatory Minimums
- But Only On A Few Crimes

Lawmakers are moving to give judges more discretion in sentencing people convicted of certain crimes. Under the proposal, judges would be able to depart from state mandatory minimums for just three types of offenses: use or possession of drugs, retail theft, and driving on a revoked license because of unpaid financial obligations. The legislation, sponsored by state Rep. Sonya Harper, a Democrat from Chicago, has other limits, too. "This bill simply allows judges to give what we are calling 'smart sentences' to individuals who are convicted of a crime but do not pose a threat to public safety," Harper said. "So it just allows judges to sentence an offender to a sentence less than the statutory minimum - when it makes sense." nprillinois.org

Law enforcement agencies are using Google's location history feature
to track down crime suspects

An investigation by The New York Times revealed that law enforcement agencies are increasingly issuing "geofence" warrants to tap into Google's massive "Sensorvault" database of their users' locations. The increasingly frequent warrants will ask for information about all the devices Google tracks in a specific area and a time period. According to one Google employee cited in the article, the company received as many as 180 requests in one week for information.

As The New York Times writes, "Technology companies have for years responded to court orders for specific users' information," but "[t]he new warrants go further, suggesting possible suspects and witnesses in the absence of other clues." nytimes.com

FDA threatens to fine Walmart, Kroger and convenience store chains
for selling tobacco to minors

The Federal Drug Administration threatened to fine Walmart, Kroger, Family Dollar and more than a half dozen convenience store and gas station chains for illegally selling tobacco products to minors.

The agency cited high rates of violations in nearly identical letters sent to retailers last week. In addition to the retailers above, 7-Eleven, BP, Casey's General Stores, Chevron, Citgo, Exxon, Marathon Petroleum, Shell and Sunoco all received the letters, which were dated April 5 and posted to the agency's website Friday. The FDA gave them 30 days to submit a detailed plan describing how they will mitigate illegal tobacco sales to minors. cnbc.com

Turning Green Into Green:
Mainstream retailers embrace cannabidiol (CBD)

Retailers are taking advantage of the booming CBD industry even as its legal status and health benefits remain murky. And the flood of products is only testing how federal regulators can police it.

Retail sales of CBD consumer products in 2018 were estimated to reach as much as $2 billion, according to Cowen & Co. By 2025, that figure could hit $16 billion in retail sales, the investment firm predicts.

CBD has been cropping up in everything from dog treats to bath balms in the past few months. Domestic diva Martha Stewart is working with Canada's Canopy Growth Corp. to develop new CBD products. And the nation's largest mall owner Simon Property Group has hooked up with a cannabis goods maker to open roughly 100 kiosks at its U.S. malls by mid-summer.

Authentic Fitness is planning to sell CBD foot creams, oils and soaps under the Nine West brand starting this fall. And CVS Health is beginning to sell CBD-infused creams, sprays, lotions and salves at more than 800 stores in seven states; drug store rivals Walgreens and Rite Aid are now following suit.

Even high-end retailers are getting in on the action, charging anywhere from $12 to $150 an ounce. Barneys New York has opened a shop in Beverly Hills, California, that sells CBD-infused creams along with hand blown glass bongs and other accessories, while Neiman Marcus is now offering an array of CBD-infused beauty products from balms, lotions soaps and masks in five of its stores. tampabay.com

Walmart in store remodeling mode - details $1B, 10-state plan
Walmart is shifting its focus to remodels as it revamps its brick-and-mortar stores for the digital age. The retail giant recently announced store plans for 10 states, which encompass a total expected investment of over $1 billion. Nearly all of the capital is going towards remodeling - only two new locations were included in the plans. The remodeling effort includes the launch and continued expansion of several customer-focused innovations, including high-tech "pick-up towers," autonomous self-driving floor scrubbers and automated shelf scanners. The chain is also expanding online grocery pickup and grocery delivery services.

   Here is a review of Walmart's anticipated investments state-by-state: chainstoreage.com

Forrester: Retailers still investing in new stores
With the cost of operating an e-commerce site more costly than ever, retailers clearly see the value of physical stores. That's according to a survey conducted by Forrester for the National Retail Federation in which more than half (54%) of retailers said they would open new stores, and overall, 36% of respondents said they would have a higher store count in 2019 than in 2018. Only 7% of respondents said that their net store count would decrease. A significant number of retailers (38%) reported that they would experiment in 2019 with flexible formats like pop-ups to generate brand awareness and avoid the costs of long-term leases. chainstoreage.com

Bezos On Amazon: Just A 'Small Player In Global Retail'
The world's richest man, Jeff Bezos, played down the size and influence of Amazon in his latest annual letter to shareholders, published this week. "Amazon remains a small player in global retail," Bezos wrote. "We represent a low single-digit percentage of the retail market, and there are much larger retailers in every country where we operate. And that's largely because nearly 90% of retail remains offline, in brick and mortar stores."

Cynics might say that the statement was intended for politicians intent on breaking up Amazon, but nevertheless it is factual. If you look purely at the U.S., Amazon will account for almost half of all online retail in 2019, but only about 5% of the total market. Zoom in more closely on grocery, and while Amazon captures up to 30% of online grocery spending (as much as all its competitors combined), Amazon and Whole Foods control only 4% of the total grocery market. (Walmart has 21%.) forbes.com

Stop & Shop strike goes into fifth day
Negotiations between Stop & Shop and the United Food & Commercial Workers union are continuing as workers at 240 of the chain's stores in Connecticut, Massachusetts and Rhode Island remain off the job. Members of the UFCW locals voted to strike after failing to reach an agreement with Stop & Shop over health and pension benefits. bostonglobe.com

LaserShip, Inc. is the latest to be ISCPO Carrier Certified
Regional Transportation Carrier Awarded Ground-Breaking Security Certification

The International Supply Chain Protection Organization (ISCPO) is pleased to announce that LaserShip, Inc. has been officially awarded the ISCPO Carrier Certified designation, as part of the ISCPO's Carrier Security Audit & Certification program. Lasership has achieved full compliance with ISCPO Carrier Security Requirements, which includes a comprehensive due diligence process and analysis of various security standards necessary to ensure the integrity of goods flowing through the carriers and their clients' extended supply chain. iscpo.org

Charlotte Russe returning with 100 stores, online shopping

Birmingham, UK: Primark opens 'largest fashion retail store in the world'

Finance chief Corie Barry becomes Best Buy's first female CEO

Macy's CEO responds to Bezos: We put our tax savings back into our employees

A win for Tiger Woods at the 2019 Masters is a win for Nike

Last week's #1 article --

Bed Bath & Beyond Closing 40

RLPSA & FIRMA Partner for Connect 2019

RLPSA has partnered with the Foodservice Industry Risk Management Association (FIRMA) for our upcoming CONNECT event at the Cheesecake Factory in Redondo Beach, California.

Restaurants attend for FREE. Only solution providers that are sponsoring may attend. Register today by emailing your name, restaurant, title, and contact details to Amber.Bradley@rlpsa.com.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality








Big Brother at the Mall
The privacy debate moves beyond e-commerce as magic mirrors and beacons log shoppers' data in bricks-and-mortar stores

The battle to protect consumer data is moving from cyberspace to shopping malls, as Congress scrutinizes how advanced technology increasingly follows shoppers around bricks-and-mortar stores.

Retailers including cosmetics chain Sephora use electronic Bluetooth beacons to detect customers' smartphones as they enter the store, allowing them to ping shoppers with promotions as they browse - and see where they linger.

In the fitting rooms at Rebecca Minkoff apparel stores, shoppers can tap on interactive mirrors to see how a top might match with other garments, with each choice being fed into the shopper's online profile.

Meanwhile, facial-recognition technology is being marketed to retailers as a way to flag people who have previously shoplifted or sought refunds for stolen merchandise. For now, many retailers are apprehensive but use of the technology is starting to make its way into real-world commerce, including retail. Walmart Stores Inc., Lowe's Co s. and Target Stores Inc. say they have tested facial-recognition systems but currently don't use the technology.

Stores say they've been forced to adopt high-tech data collection tools like beacons to remain viable as consumers do more shopping online. But in-store beacons haven't been as impactful as hoped, often sending promo messages only to customers who have the store app open, for example. So while there is trepidation, there's also strong interest among retailers in moving to the next stages of technology, particularly facial recognition.

Privacy advocates, however, say the risks of abuse from in-store tracking of customers are as high as online. wsj.com

Two Romanian Cybercriminals Convicted of All 21 Counts Relating to Infecting Over 400,000 Victim Computers with Malware and Stealing Millions of Dollars
Two Romanian men have been convicted of conspiracy to commit wire fraud, conspiracy to traffic in counterfeit service marks, aggravated identity theft, conspiracy to commit money laundering, and 12 counts each of wire fraud.

The convictions were in association with a scheme to infect victims' computers with malware, then steal credit card and other information to sell on dark market websites, mine cryptocurrency, and engage in online auction fraud. According to court documents, Bogdan Nicolescu and Radu Miclaus, along with a third co-conspirator who has pled guilty, operated their scheme from Bucharest beginning in 2007. The defendants ultimately infected and controlled more than 400,000 individual computers, primarily in the United States.

Nicolescu, Miclaus, and their co-conspirator earned money from their victims by selling credentials on the Dark Web, advertising fraud using email accounts created in the victims' names, cryptocurrency mining, and stealing money and cryptocurrency through credit card fraud. justice.gov

Outlook and Hotmail users left exposed in Microsoft email breach
Email accounts across Microsoft's Outlook, Hotmail and MSN services were left vulnerable for almost three months after it emerged that hackers had targeted them. A "limited" number of people had their accounts compromised in a breach that took place between January 1st and March 28th, according to Microsoft.

Hackers broke into a customer support account, which then allowed them to gain unauthorised access to personal information, such as the subject lines of some emails, the identities of recipients of messages and the names of folders, which are used by many customers to organise emails.

The company told affected users in an email that "the content of any emails or attachments" were not accessed in the breach earlier this year, and that it "immediately disabled the compromised credentials" once it became aware of the issue. Passwords were not stolen in the hack. telegraph.co.uk

Email Security Market Booms as Cyberattacks Escalate
and Organizations Move to Cloud

Email has become the channel of choice for delivering malware and malware-less attacks, and hackers have begun to employ social engineering techniques for deception and impersonation. The proliferation of user devices, a mix of device ownership models, always-connected work lifestyles and, above all, the use of cloud-based mailbox services are adding new levels of complexity to email security.

Due to the rising frequency and sophistication of threats, email security grew year on year (YoY) to 11.5 percent in 2017 to touch $2.24 billion. The momentum continued into 2018, with revenues increasing 15.9 percent YoY to $2.59 billion. By 2022, the market is anticipated to be worth $3.58 billion, growing at a compound annual growth rate (CAGR) of 9.9 percent. prnewswire.com

Amazon buys robotics company Canvas Technology
Amazon confirmed its purchase of Colorado-based robotics startup Canvas Technology. Canvas specializes in autonomous technology - specifically autonomous carts. Videos of the company's robots show wheeled carts with shelving that could be used for moving orders around a fulfillment center or parts around a warehouse. Its autonomous technology allows it to navigate freely while avoiding people or other obstacles. retaildive.com

Giant Eagle piloting robots in select locations

Serve Announces Integration of Patented Facial Recognition Technology for Delivery Drivers



The NRF Cyber Security & LP's Role

Bob Moraca, Vice President,
Loss Prevention, NRF
Christian Beckner, Senior Director, Retail Technology, NRF


Cybersecurity threats have become so ingrained in our everyday lives and business that it's hard to remember a time when it wasn't front-page news and top of mind for retailers. LP and IT Security continue to converge, with many LP executives now managing e-commerce fraud, heavily involved in data breach teams, and focusing more on overall enterprise risk. The National Retail Federation has responded by fully integrating cybersecurity into the agenda at NRF Protect. In this interview, its leaders discuss some of the emerging threats retailers face and how LP and IT are working together to stop them.

Episode Sponsored By:

Quick Take 17 with Dr. Read Hayes, LPRC

Dr. Read Hayes,
Research Scientist, UF;
Director, LPRC

with MCs Joe LaRocca
and Amber Bradley


Dr. Read Hayes chats with Joe and Amber about the Loss Prevention Research Council's explosive growth in recent years, what he thinks Total Retail Loss looks like for the industry, and what everyone really wants to know... where do those white Lab Coats come from?




Online shopping's golden age of free, easy returns is ending
Rising return rates are terrible for the environment, and for workers. But that's not why brands are making it more difficult.

Customers of the online fast-fashion brand Asos were informed last week that the site would be changing its notoriously lax return policy. "We need to make sure our free returns remain sustainable for us and for the environment," the email read, "so if we notice an unusual pattern, we might investigate and take action."

It's a company that has long made returning items far more convenient than others - every shipment includes a free return label, the bags are easy to repackage, and refunds are quickly made in full. That's part of the reason why Asos is one of the most successful and fastest-growing brands in fashion.

But the move was a crackdown on such serial returners, and it's just one example of a shift among businesses to make returning the stuff you buy - but don't want - a little harder.

Revenue loss, combined with fears about return fraud, which is estimated to cost the US retail industry about $18.4 billion per year, is what Asos is targeting with its new policy.

The London-based e-tailer, which carries more than 850 brands, states in its new rules that the changes will only affect a shopper if they are "actually wearing their purchases and then returning them or ordering and returning loads - way, waaay more than even the most loyal ASOS customer would order." If they do, it explains, it might deactivate that customer's account.

Despite the brand's assurances that it would only affect the most extreme returners, many on Twitter have claimed within the past few days that they've been banned for sending back just a couple items.

This isn't the only tactic used by clothing brands to curb the volume of returns. Everlane employs a "restocking fee" of $6 when customers make online returns to cover the cost of shipping and restocking, while Anthropologie also charges a flat $5.95 for shipping on online returns.

Because newer and smaller businesses don't always have the resources of bigger ones, they're disproportionally affected by rising return rates - yet lots of companies do this: Verizon, for instance. The online thrift store ThredUp, which charges a $1.99 fee with every return, explains that a return must go through the same process of inspection and quality assurance as when it arrived for it to be relisted on the site, which costs the company more money.

Sephora also made headlines last year when the Wall Street Journal discovered that the makeup behemoth was giving stores the ability to ban certain customers from returning items, confirming years of suspicions on beauty message boards. It, along with more than 34,000 other stores from Best Buy to Home Depot, had been using a service called the Retail Equation, which tracks customers' returning habits via their driver's licenses.

Even L.L. Bean, the Maine-based outdoor gear brand generally considered to be on the greener and more sustainable end of the spectrum, changed its famous no-receipt needed lifetime return policy, not to save the polar bears but to save itself from being scammed. vox.com

Amazon workers strike at four German warehouses
Workers at four Amazon logistic centers in Germany went on strike on Monday, the latest action in a long-running campaign for better pay and conditions. reuters.com

Is Amazon finally launching its logistics service?

Levi's web sales grow 24% in the first quarter ahead of BOPIS rollout

Brick-And-Mortar May Be The Only Way For E-Tailers To Really Grow

Identity: The often‑overlooked priority for online retailers

How AI can help retailers set prices in ways that meet shoppers' actual expectations


Jersey City, NJ: Three Additional Arrests in 'Operation Bag and Boost', bringing total arrest to 14
The three arrests bring the total number taken into custody to 14. Warrants have been issued for nine others police say participated in the ring that victimized chain-store pharmacies and a beauty supplies chain in seven New Jersey counties as well as Queens, Nassau County and Suffolk County in New York, and Connecticut. Police recovered $3 million in stolen goods that were stored in a Jersey City home. Police also froze $4.5 million from two bank accounts, Deputy Police Chief Mark Miller said on March 28 when police announced 11 arrests. nj.com

Chicago, IL: 9 arrested in pair of grab-and-dash thefts on Magnificent Mile
Two grab-and-dash thefts happened on the Magnificent Mile Friday morning, police said. The first theft happened at Nordstrom. Two people were arrested and charged after allegedly running off with thousands of dollars' worth of merchandise, authorities said. Just 30 minutes later, police said a group of seven ran out of Zara with stolen clothing and hopped into a SUV. Shortly after officers spotted the vehicle unoccupied parked illegally at Michigan Avenue and Superior Street. A witness told police the group went inside Saks Fifth Avenue. Officers arrested all seven people on the 7th floor of the store. Police said one of the men involved was wearing a bullet-proof vest. "Currently out of the seven, five are being released without charging and two are still going to be charged accordingly," Chicago police Officer Jose Jara said. abc7chicago.com

Update: Santa Rosa, CA: Surveillance Photo Released:
Trio Caught on Camera Robbing Camera Store

The alleged thieves entered the Santa Rosa, California, store in broad daylight while employees were inside. "He had a backpack on backwards so, he was grabbing lens and stuffing into his backpack," said master photographer Scott Manchester. Store owner Mike Paschka said the employees rushed to the front of the store and managed to catch two of the suspects. But Manchester was on the phone with a 911 dispatcher when things took a turn. "She was like, 'Is it an armed robbery?' I go, 'I don't think so.' Then all of a sudden someone shouts 'Gun,' and I'm like, 'OK, armed robbery,'" he said. Police said one of the suspects dropped a loaded 9mm handgun on the floor but someone else quickly grabbed it and secured it away. Cops arrested two of the alleged robbers, but one got away. ksat.com

San Diego, CA: Police arrest man suspected of breaking into Victoria's Secret at Horton Plaza
3 large bags of merchandise recovered

At around 4:45 a.m., a security company for the downtown mall contacted San Diego police to report a camouflage-wearing man caught on surveillance cameras dropping down into the store through the ceiling. Responding officers surrounded the store, and after a short wait, the suspected burglar ran from the scene. Officers chased the man down to the first level of the mall and arrested him. He was reportedly carrying several bags full of merchandise at the time of his arrest. 10news.com

Williston, VT: Police seeking 2 suspects in Multi-State ORC Ring
Police are looking for two people involved in a retail theft ring they say stretches across multiple states. 23-year-old Maria Kalos and 38-year-old Vito Cascio of Brooklyn, NY are wanted for a theft in Williston that happened on April 6th. Police say the pair fled the area and were later tracked down in New Hampshire. Cascio is also tied to a several thousand dollar retail theft from December. The two were released from New Hampshire State Police custody, but there are warrants out for their arrest in Vermont. Anyone who knows where they might be are asked to contact the Williston Police. mychamplainvalley.com

Suspect Arrested and Extradited; Stole $10K+ from Greenwich Ave Retailer
Greenwich Police arrested a Mt Vernon, NY man, Joshua Michael Spillman, 40, on Wednesday after extraditing him from the Westchester County Correctional Facility. Spillman had outstanding charges for Organized Retail Theft greater than $10,000 and Conspiracy. According to Lt Slusarz Spillman the charges stem back to Jan 15,2019 when Spillman allegedly stole in excess of $10,00 from a Greenwich Ave retailer. greenwichfreepress.com

Harlingen, TX: Two Teens busted in Cellphone Store Burglary; over $5,000 of merchandise recovered

Hazlet, NJ: Two Men Arrested for $3,000 Theft from The Home Depot

Watertown, CT: Jefferson County, Man steal 3 TV's from Target in 2 days; valued at over $1,000

Escambia County, FL: Five charged with stealing $480 worth of items from clothing store

View ORC Archives

Submit your ORC Association News

Visit ORC Resource Center




Shootings & Deaths

Monroeville, PA: Police expect to make arrests
in Mall shooting; 10 shots fired Friday evening

Police say they're confident they'll eventually arrest someone in a shooting incident Friday at the Monroeville Mall. They say two groups of four to five males began fighting at about 8 p.m. and the brawl spilled outside, where one person pulled a gun and fired about 10 shots. No injuries were reported. The mall was placed on lockdown and later evacuated. Bullet holes were found in a Macy's store entrance door and shell casings were outside. post-gazette.com

Santa Rosa, CA: Police investigating a shooting Sunday near the Coddingtown Mall
Several callers reported hearing gunfire and yelling at 5:44 p.m. in the area of Guerneville Road, Sgt. Dan Hackett said. Witnesses told police several people ran from the area, just north of the mall, after gunshots rang out. No victims were found at the site, though police were talking to two people at an area hospital who may have been injured in the shooting. pressdemocrat.com

Robberies, Incidents & Thefts

Bloomington, MN: More than half a million dollars raised for boy
attacked by man at Mall of America

An unbelievable rally to support a 5-year-old boy who was viciously attacked by a man at Mall of America last week has generated more than half a million dollars for the family. As of this writing, the GoFundMe has raised in excess of $544,000, more than double what it was when we wrote about the attention and support it was receiving just hours after the attack occurred last Friday. The 5-year-old was at MOA with his mother Friday morning when police say he was randomly attacked by a man, and thrown from the third floor to ground level. The boy sustained life-threatening injuries in the nearly 40-foot drop. bringmethenews.com

Charges: Suspect in Mall of America attack was 'looking for someone to kill'

Mequon, WI: Man arrested for hitting Mequon Police Officer with car
after Marshall's Retail Theft

On Friday, just after 1:15 p.m. Mequon Police Officers were dispatched to Marshall's for a retail theft in progress. When officers arrived they tried to make contact with the suspect who was trying to leave the area in a car. The suspect drove at officers hitting one of them and pushing him across the parking lot. The shoplifter then fled south on I-43 and exited at Good Hope Road where the car crashed into a light pole. The driver then fled on foot but was arrested by an officer who chased after him. The man is awaiting possible charges of attempted homicide for hitting the officer, recklessly endangering safety and eluding. cbs58.com

Atlanta, GA: 5 arrested in connection to home invasion, Icebox jewelry store burglary

Colorado Springs, CO: Crime spree: Seven stickups in seven hours

Tulsa, OK: Man Arrested for Robbery of Dollar General; stabbed Store Manager when confronted about shoplifting

Hampton, VA: Convenience store robbery leads to finding suspected meth lab


Syracuse, NY: Federal Authorities to Seek the Death Penalty for murder of two Chili's employees
William Wood, 33, of Syracuse, New York, was indicted by a federal grand jury February 14, 2019 for crimes resulting from the September 15, 2018 armed robbery of Chili's Bar and Grill in Dewitt, and the murders of two employees committed during the course of that robbery. justice.gov

Lincoln, NE: Man Sentenced to 40 Years in Federal Prison for His Role in Six Armed Robberies
Evidence presented at trial showed that between November 29, 2016, and December 30, 2016, Brooks and his co-defendant, Marcus Remus, robbed one bank and five convenience stores, all in Lincoln. Remus shot one of the gas station clerks in their final robbery at a convenience store on December 30, 2016. justice.gov

Hampton, TN: Pharmacy robbery suspect sentenced to 9 years

Santa Ana, CA: Woman Who Assaulted McDonald's Manager for Not Receiving Enough Ketchup Sentenced to 18 Days in Prison


C-Store - Kalamazoo, MI - Armed Robbery
C- Store - Baltimore MD - Armed Robbery
C- Store - Colorado Springs, CO - Armed Robbery (1 of 5)
C-Store - Colorado Springs, CO - Armed Robbery (2 of 5)
C- Store - Colorado Springs, CO - Armed Robbery (3 of 5)
C-Store - Hampton, VA - Robbery
Cellphone - Moline, IA - Armed Robbery
Cellphone - Harlingen, TX - Burglary
Check Into Cash - Idaho Falls, ID - Armed Robbery
Dollar General - Tulsa, OK - Armed Robbery/ Mgr. stabbed
Gas Station - St Joseph County, MI - Armed Robbery
Gas Station - Roxbury, MA - Armed Robbery
Gas Station - Dover, DE - Armed Robbery
Gas Station - Rancho Cucamonga, CA - Armed Robbery
Grocery - Montgomery County, MD - Armed Robbery ( Bank inside)
Gun Shop - Clallam County, WA - Burglary
Jewelry - Columbia, SC - Armed Robbery
Jewelry - Tempe, AZ - Armed Robbery
Motel - Colorado Springs, CO - Armed Robbery (4 of 5)
Pawn - Austin, TX - Robbery
Restaurant - Revere, MA - Armed Robbery
Restaurant - Phoenix, AZ - Robbery/ Assault (McDonald's)
Restaurant - Edgewood, FL - Armed Robbery - (Pizza Hut)
Restaurant - Hugo, OK - Armed Robbery (Pizza Hut)
Verizon - Virginia Beach, VA - Armed Robbery
Victoria's Secret - San Diego, CA - Burglary
Walgreens - Collierville, TN - Armed Robbery
7- Eleven - Colorado Springs, CO - Armed Robbery (5 of 5)
7- Eleven - Berkeley County, WV - Armed Robbery


Daily Totals:
26 robberies
3 burglaries
0 shootings
0 killed




E. Michael Poe promoted to Director of Product Management for 3xLOGIC
Jason Tulinski named Regional Security Manager Corporate Services North America for Zebra Technologies
Joe Hall named Multi-District AP Leader for CVS Health
Sean Kostashuk named Regional LP Manager for Amazon Logistics
Geoff Gilbert-Differ promoted to Regional LP Manager for Amazon Robotics
Matthew Harper promoted to Retail LP & Business Continuity Planning Manager for Ace Hardware Corporation
Andrew Robinson named Institutionalized Shrink Analyst for Old Navy

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Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Corporate Investigations Supervisor
Irving, TX
The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...

Manager, Regional Asset Protection
Bay Area/San Francisco, CA

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Manager, Regional Asset Protection
Denver, CO

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...

AP Supervisor
Middleton, WI

An individual who is committed to safeguarding the assets of our brand through the education and training of associates, implementation of effective policies and the leveraging of existing and new technology.

This position will be responsible for:
● Maintaining the safety and security and overseeing the Asset Protection offices at our Middleton and DeForest campuses...

Regional Investigator
Westlake Village, CA

This Regional Investigator will support Guitar Center's largest region of stores while influencing and partnering with field leadership across districts and working closely with seasoned AP leaders. Under new leadership, the role of Regional Investigator will have the opportunity to contribute to redefining the department enterprise wide while building their own LP/AP skills...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
Northern California

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

Field Manager, Asset Protection (Northeast & Midwest)
New York, NY| Poughkeepsie, NY | Parsippany, NJ

Recruiting a Field Manager, Asset Protection to support our Northeast & Midwest HD Supply Construction & Industrial locations. This role will be based in the Greater New York area...

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No matter what you do, there's always two sides in every stadium, both supported by their beliefs, convictions and opinions and both equally opposed in their desire to win. While winning is everyone's objective, how you play the game is in actuality more important. Regardless of how the other side plays, one must always remember that afterwards regardless of the win or loss everyone respects the one who played like a professional and gave it their best.

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