Web version / Mobile version

 4/16/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







MetrORCA Update -
Trends - The Great Debate

Quick Take 13

The Disappearing Front End, Seamless Shopping & The POS Disruption

Quick Take 14

Turning a Battleship: 'One' Way that Works

Quick Take 15

Driving AP/LP Results with Science: 2019 LPRC Focus Update

Quick Take 16

The NRF Cyber Security & LP's Role

Quick Take 17

See Episode Release Schedule

View Event Recap & Pics Here



2019 ALERT Mid-South ORCA Spring Training Conference
May 1

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events



'Making a Murderer': From the Screen to the Hot Seat

Dave Thompson, CFI

VP of Operations,
Wicklander-Zulawski & Associates


The Netflix true-crime documentary series "Making a Murderer" highlighted the case of Brendan Dassey and the interrogation that led to a highly controversial "confession" and guilty verdict resulting in Dassey's incarceration.

Worldwide leaders in non-confrontational interviewing techniques, Wicklander-Zulawski & Associates (WZ), took a stand by highlighting the issues and errors made in these interrogations leading to coerced confessions - and have continued to use this case as an example in their training programs.

Dave Thompson, CFI, discusses the impact "Making a Murderer" has had on the interrogation community and how it's helped push the evolution of this essential skill for practitioners ranging from law enforcement to loss prevention.

Episode Sponsored By:

Wrapping Up 'Live in NYC' 2019

Final Send-Off!

MCs Joe LaRocca
Amber Bradley


Nothing lasts forever, not even LPNN "LIVE" broadcasts. Co-MCs Joe LaRocca and Amber Bradley wrap up another jam-packed day full of valuable knowledge, insights and information shared by some of the best and brightest of the LP/AP industry. If you missed any previous episodes, catch them all here.

Thanks to all our sponsors for helping make this event possible, and you - our viewers - for tuning in. We'll see you in June as we continue the fun at NRF PROTECT!




Anthony Rodriguez promoted to Senior Director of Loss Prevention, Commerce & Operations for David Yurman
Anthony was previously the Director of Loss Prevention, Commerce for the retailer and has been with them since he started as a Senior Manager of Loss Prevention in 2013. He has also held other loss prevention and investigations positions such as Corporate LP Manager for The Children's Place, Regional Investigator for Ann Inc., Department Manager of Investigations for Saks Fifth Avenue, Market Investigator for The Container Store and Store Detective/LP Specialist for Bloomingdale's. Congratulations, Anthony!

Leo Anguiano named Director - Loss Prevention & Corporate Security for Goodwill of Central & Southern Indiana
Previously, Leo was the Senior Divisional Director of Asset Protection for Rite Aid. Prior to joining Rite Aid Leo was the Chief Risk Officer at Central Parking System for two years. He's also the Owner - Retail Consulting of KMKRGroup, LLC. Leo has held various Vice President positions and Director positions over his 25 year plus career at retailers including National Stores, Movie Gallery, Dollar General, Lowe's, Kmart, and Michaels Arts & Crafts. He started his LP career as a Regional Manager at May Department Stores in 1986. Congratulations, Leo!

Martin Renkis promoted to General Manager, Cloud Solutions,
Global Security Products for Johnson Controls

Before this new role, Martin was the General Manager Exacq Surveillance Technologies, and CEO of Smartvue Cloud Services, which was acquired by Johnson Controls in April 2018, adding Smartvue's cloud-based video platform to Johnson Controls' offering of an end-to-end, smart cloud based solution for businesses. Martin is a member of Forbes' Technology Council, a member of Nashville Capital Network, and a board member for the Nashville Opera. He holds Bachelor Degrees in Economics and Cinema from Denison University. Congratulations, Martin!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position



WZ's Dave Thompson Comments on Today's New LPNN Episode:

'Making a Murderer': From the Screen to the Hot Seat

"If you conduct interviews - regardless of case type or experience level - we should all learn from the experience of Brendan's case.

Even well-intentioned investigators could elicit a false confession. #ChallengeYourselfToBeBetter

Thank you Gus Downing for helping spread this discussion to the industry."

- Dave Thompson, CFI, VP of Operations, Wicklander-Zulawski & Associates   linkedin.com


Retail associates are talking about the Tick-R-Tape Tag... and it's Good!

The Tick-R-Tape Tag is already being implemented in retail stores with excellent results

Quotes from the Associates:

  • "I like it much better than those spider wraps because it's easier to put on and quicker to remove. Can we get more?"

  • "They are working great! With the Tick-r-Tape Tag, there are less empty packages."

  • "I like the fact that it doesn't take away from the branding on the package because you can put it anywhere on the package!"

  • "Some of the cosmetics and fragrances come in very small packages, or odd shaped packages. If we didn't put the Tick-R-Tape Tag on it, we wouldn't be able to put it on the shelf. They would be gone. The keepers and spider wraps are either too big or the wrong shape for them."

Learn more about the CIS Tick-R-Tape Tag here.

Come see us at RILA AP 2019 in Denver, May 6-8 in Booth #701.

Bradley County, TN Becomes 50th Public Safety Answering Point (PSAP) to Implement Automated Secure Alarm Protocol (ASAP) for Faster, More Accurate Emergency Alarm Response

Vector Security assists in testing and implementation

With the help of Vector Security, Inc., the provider of intelligent security and automation solutions for homes and businesses across North America, Bradley County, TN becomes the 50th public safety answering point (PSAP) in the nation to go live with Automated Secure Alarm Protocol (ASAP).

ASAP is technology that automates communication between alarm monitoring central stations and public safety dispatch/911 centers. With ASAP, alarm users in Bradley County will benefit from faster, more accurate emergency response. vectorsecurity.com

The LPF's 'Swing for Certification' Tournament is Less Than 60 Days Away

Sign Up Now & Come Join the Fun!

The 2019 Loss Prevention Foundation 'Swing for Certification' golf tournament is less than 60 days away and there are only a few spots left for golfers! The event is set for Monday, June 10, at Coyote Hills Golf Club in Fullerton, CA, preceding the NRF Protect conference, June 11-13. Sign-up now and join us for this fun-filled day where all proceeds will benefit the Bob MacLea Scholarships for LPQ or LPC certification and the Loss Prevention Benevolent Fund.

The day will begin with lunch and a shotgun start at 1:00 p.m. and will continue with activities and contests all along the course. The tournament will finish up with a food and cocktail reception where prizes and awards will be handed out. During the reception there will be a 50/50 raffle with a helicopter dropping golf balls to determine the winner! Don't miss out!  Learn more here

NRF: Setting the record straight on the state of retail and store closures
UBS report findings ignore key industry trends

Retail contributes $2.6 trillion to annual GDP and drives the nation's economy, but for years, we've seen sensationalist headlines about a so-called "retail apocalypse." The latest wave of coverage was sparked by a UBS report projecting that retailers must close 75,000 stores by 2026 due to ecommerce.

But as Greg Buzek, a retail analyst for more than two decades and founder and president of IHL Group, said, "not so fast, my friends." IHL Group took a hard look at the math and research behind the report and found it painted a misleading picture of the industry.

"When one relies almost exclusively on the US Retail Census data, one assumes that the government has kept up in their measurement criteria to handle all aspects of retail trade (online and stores)," Buzek said. "They are really struggling with how to deal with bricks and mortar retailers and the growth of the online business. Their systems have not kept up with the rapid pace of change in retail in all facets."

      Must Retailers Close 75,000 Stores? "Not So Fast, My Friend"  nrf.com

Unregulated Data-Sharing Cooperatives Could Emerge
WSJ Sunday Article: "Big Brother at the Mall"

Facial-recognition technology is being marketed to retailers as a way to flag people who have previously shoplifted or sought refunds for stolen merchandise. For now, many retailers are apprehensive but use of the technology is starting to make its way into real-world commerce, including retail. Walmart Stores Inc., Lowe's Cos. and Target Stores Inc. say they have tested facial-recognition systems but currently don't use the technology.

In-store beacons haven't been as impactful as hoped, often sending promo messages only to customers who have the store app open, for example. So while there is trepidation, there's also strong interest among retailers in moving to the next stages of technology, particularly facial recognition.

Privacy advocates, however, say the risks of abuse from in-store tracking of customers are as high as online.

Facial-recognition systems are being marketed as a means to monitor customers or employees, said Joseph Jerome, policy counsel at the Center for Democracy and Technology. That raises the likelihood that unregulated data-sharing cooperatives would emerge among retailers, he said -- as well as accuracy concerns and the risk of unfair blacklisting. wsj.com

New Challenge For LP Merchandise Protection Standards
Mainstream retailers embrace marijuana's less taboo cousin

It's showing up in everything from skin creams to bath balms to dog treats - an elixir that can supposedly reduce anxiety and help you sleep.

Mainstream retailers are taking advantage of a sudden boom in the industry even as CBD's health benefits remain murky amid a patchwork of state and local laws. And the flood of products is only testing how federal regulators can police it.

Retail sales of CBD consumer products in 2018 were estimated to reach as much as $2 billion, according to Cowen & Co. By 2025, that figure could hit $16 billion in retail sales, the investment firm predicts.

Domestic diva Martha Stewart is working with Canada's Canopy Growth Corp. to develop new CBD products. And the nation's largest mall owner Simon Property Group has hooked up with a cannabis goods maker to open roughly 100 kiosks at its U.S. malls by mid-summer.

CBD is operating within a patchwork of regulations that vary by cities and states. Legal hurdles are still hard to navigate and companies should take it slow.

Now that hemp is legal, I think the USDA and state departments of agriculture are interested in seeing what type of crop it will be and what its applications are," he said. "They'll move with the speed governments often move with ... (but) by the 2020 growing season, people will have a better understanding how to operate within the law." apnews.com

New strategy for credit card fraud detection
Team creates system of consumer incentives that encourages credit card safety

A team of researchers has developed a new strategy for detecting credit card fraud using incentives that encourage individuals and merchants to think safety first.

According to the team's analytical models, this incentive strategy would pay off if put into action. Their results, published in Omega, The International Journal of Management Science, found that the strategy could increase profits and consumer surplus by about 10 percent, outperforming current fraud detection systems.  

The team said that one key to making their system so effective was apply 2V only to transactions with higher values. Their models found that in order to maximize financial benefits, 2V should only be required for transactions over about $2,000. Since transactions of this size make up less than one percent of all transactions, the strategy is easy to implement and not inconvenient

The size of these transactions also means that merchants can afford to give incentives of up to $20 without losing money. This is an amount high enough that many consumers wouldn't mind spending an extra minute or so on 2V in exchange.

The best part of this strategy? It could lead to what the team calls a "win-win-win" for consumers, merchants and banks. newswise.com

Mobile games better for brand safety/reputation than social media
Gaming apps rank higher than social media platforms in providing a brand-safe environment for advertisers, a survey of global consumers by AdColony found. More than half (60%) of respondents said they see offensive content on Facebook, compared with 31% on YouTube and 18% on mobile games.

Nearly half (49%) of those surveyed said offensive content negatively affects their perceptions of brands whose ads appear nearby. Mobile games have the lowest incidence of "fake news" at only 8%, compared with 49% on Facebook, 25% on YouTube and 20% on Google, per AdColony.

Brand safety has been a major concern for advertisers in the past few years amid repeated reports of ad inserts appearing next to objectionable content on social media, often followed by temporary advertiser boycotts.  retaildive.com

So-Called Experiental Tenants Not Drawing Extra Traffic to Malls
But Onliners Are Opening Hundreds

Foot traffic at some of the best shopping centers across the country peaked around August 2018 and has since started to fall, after rebounding for much of last year, according to a new report from data analytics firm Thasos, which uses more than 100 million mobile phones to track when consumers enter and leave certain trade areas.

As retailers are now starting to talk about pulling back on discounting, this could be one reason why traffic is dropping at malls, he said, in addition to the fact that some purchases are moving online. Another issue is landlords have been hoping that offering shoppers new experiences would make it more exciting to go to the mall, but the early evidence isn't showing a boost in activity.

Landlords are turning to up-and-coming digitally native brands like shirt company Untuckit, glasses maker Warby Parker and mattress retailer Casper, which are opening hundreds of stores as a group across the country after finding success on the internet, to move into their properties. They're hoping adding tenants that provide unique experiences, like Legoland, Crayola Experience and Dave & Busters, will lure shoppers from their homes and out to the mall.

With more store closures likely on the horizon, consumers can expect to start seeing hotels, gyms, apartment complexes, more food halls and grocery stores at traditional malls, turning them into more like city centers. cnbc.com

National Cannabis Industry Association Hires Andrew Kline to Lead Public Policy
Kline most recently served as president of the National Association of Cannabis Businesses (NACB), the first self-regulatory organization for the legal cannabis industry. At the NACB, Andrew led the creation of national standards for the state-legal cannabis industry, oversaw its standards governance board, and led day-to-day operations and strategic planning.  securitymagazine.com

Senior LP & AP Jobs Market

Director of Risk Management Goodwill Easter Seals Minnesota in St. Paul, MN (50 Stores)
The Director of Risk Management is responsible for providing strategic leadership to the Risk Management team. This position is responsible for developing effective partnerships with all levels of organizational leadership to help curtail loss from accidents, crime and other reasons. The Director will be responsible for developing new preventative programs as well as improving current safety programs for the organization. These programs will include activities such as training and education for the organization in the areas of asset protection, fraud and safety awareness and prevention. ultipro.com


UK's Largest Department Store Chain, Debenhams Goes Into Bankruptcy

Signet Jewelers to Layoff After Voluntary Buyouts Fail

Giant Eagle Pilots Robotics For Digital Inventory & Out-of-Stocks

Privacy researcher ordered to return 20 accidentally shared pages on NYPD facial biometric system

Express, Inc.'s BOPIS Program & Little Caesar's Pickup Lockers

Rite Aid to Sell CBD Products

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Ohio Man Sentenced to Prison for eBay Scam

An Ohio resident has been sentenced in federal court to three years and six months in prison, followed by three years' supervised release, and was ordered to pay $379,591.95 in restitution on his conviction of mail fraud, United States Attorney Scott W. Brady announced today.

According to information presented during trial and at sentencing, around 2014 to on or about July 5, 2016, Sliter-Matias advertised electronic devices for sale on 498 eBay accounts. However, Sliter-Matias mailed empty packages through the United States Postal Service to the purchasers instead of the purchased merchandise. Sliter-Matias often used the proceeds from these fraudulent sales to purchase gold or silver bars and coins, which were delivered to his UPS mailbox. As a result of this scheme, the victims suffered a loss of $379,591.95. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.




ADT Unveils New ADT Commercial Brand

Combines Multiple Strategic Acquisitions;
Delivers Broad Portfolio of Innovative Solutions for Enterprise Customers

Las Vegas, NV.
- ADT (NYSE: ADT), a leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today unveiled its new ADT Commercial brand and positioning video, as part of its multi-year expansion plans. Since the merger with Protection 1, ADT has built upon its commercial capabilities and customer focused approach combining more than ten strategic acquisitions, bringing decades of experience to commercial and national account customers. ADT's announcement is part of its participation in ISC West, North America's largest security industry trade show with more than 30,000 industry professionals and 1,000 exhibitors.

"Today marks the official start of significant expansion plans for the ADT Commercial brand as we bring together numerous strategic acquisitions and alliances we've recently achieved, including industry leader, Red Hawk," said Dan Bresingham, Executive Vice President, ADT Commercial. "We are delivering an expanded product portfolio and geographic reach to our enterprise customers, combined with an obsession for customer service, high quality and commitment to excellence."

Led by Bresingham, the ADT Commercial leadership team has a single-minded focus on security and life safety - having spent the majority of their careers in the industry. The ADT Commercial vision is to offer a unified approach to its customers' security and life safety needs.

ADT Commercial brings together the experience, capabilities and offerings from acquisitions, made since merging with Protection 1, with the goal of creating a best in class security and life safety provider. Most recently, these acquisitions include Red Hawk Fire & Security, Aronson Security Group, MSE Security, Advanced Cabling and Commercial Protection Systems, Inc. ADT Commercial will serve customers with a broad portfolio of solutions such as enterprise risk management services, IP-based video and access control technologies; intrusion detection; fire/life safety; sprinkler installation and maintenance; banking and ATM sales and services; managed services; remote monitoring via its owned and operated monitoring centers; security only networks design, management and monitoring.

Visit www.adt.com/commercial to learn more.





Online Trust Alliance
The 10th annual Online Trust Audit & Honor Roll

The Online Trust Alliancerecognizes excellence in consumer protection, data security and responsible privacy practices. Today, we released the 10th annual Online Trust Audit & Honor Roll, covering more than 1,200 predominantly consumer-facing websites, and found that 70% of the websites we analyzed qualified for the Honor Roll. That's the highest proportion ever, driven primarily by improvements in email authentication and session encryption.

Overall, we found a strong move toward encryption, with 93% of sites encrypting all web sessions. Email authentication is also at record highs; 76% use both SPF and DKIM (which prevent spoofed/forged emails) and 50% have a DMARC record (which provides instruction on how to handle messages that fail authentication).

Internet Retailers ranked fifth: (2017: 2nd) While 65 percent of internet retailers made the honor roll, better than last year's 51 percent, this sector was outpaced by improvements in most other sectors. Email authentication improved, but privacy failures rose nearly 50 percent due to third party data sharing. otalliance.org

Data on 23,000 Law Enforcement Personnel Exposed in Breach
FBI Non-Profit Hacked - Selling Data to Criminals

Unknown hackers broke into databases of nonprofit and have posted online personal info on FBI, Secret Service, Capitol Police, US Park Police, others.

A data breach of systems operated by chapters of an FBI-affiliated nonprofit organization has exposed personal information of thousands of law enforcement personnel and affiliated individuals.

According to the Associated Press, home addresses and phone numbers, emails, and employers' names were published online on at least 1,400 employees of the FBI, Secret Service, Capitol Police, US Park Police, and other federal agencies as well as police and sheriffs' deputies in North Carolina and Florida. This was part of a data release exposing information on more than 23,000 people overall.

Data indicates the hackers were able to capture significantly more data than they posted online; the stolen information is believed to be available for purchase by criminals.

The hacked databases were operated by three chapters of the FBI National Academy Associates Inc, a 501(c)(3) organizations. darkreading.com

Google's Sensorvault - Geofencing Digital Dragnet Usage Spikes
The tech giant records people's locations worldwide. Now, investigators are using it to find suspects and witnesses near crimes, running the risk of snaring the innocent.

An enormous Google database employees call Sensorvault, turn the business of tracking cellphone users' locations into a digital dragnet for law enforcement. The new investigative technique, whose use has risen sharply in the past six months, according to Google employees familiar with the requests. It can help solve crimes. But it can also snare innocent people.

The new warrants go further then just user information, suggesting possible suspects and witnesses in the absence of other clues. Often, Google employees said, the company responds to a single warrant with location information on dozens or hundreds of devices.

Law enforcement officials described the method as exciting, but cautioned that it was just one tool.

The technique illustrates a phenomenon privacy advocates have long referred to as the "if you build it, they will come" principle - anytime a technology company creates a system that could be used in surveillance, law enforcement inevitably comes knocking. Sensorvault, according to Google employees, includes detailed location records involving at least hundreds of millions of devices worldwide and dating back nearly a decade.

The new orders, sometimes called "geofence" warrants, specify an area and a time period, and Google gathers information from Sensorvault about the devices that were there. It labels them with anonymous ID numbers, and detectives look at locations and movement patterns to see if any appear relevant to the crime. Once they narrow the field to a few devices they think belong to suspects or witnesses, Google reveals the users' names and other information. nytimes.com

NY Times: Google's Sensorvault Is a Boon for Law Enforcement
Weekend Technology Articles - What They're Saying

Two weekend New York Times articles on Sensorvault and one WSJ article on technology in retail that's basically a privacy concern piece on facial recognition.

It's important to know what the media is publishing in the main stream to understand the pressure's retail America is facing and the what the senior leadership is reading as well. nytimes.com

European Regulators Force Companies to Change Data Practices,
With or Without Fines

European Union regulators are demanding companies make changes to how they collect and process data, as evidenced by a series of recent decisions that highlight how the bloc's strict privacy law is affecting business practices.

Requirements for companies to stop processing or collecting data without customer consent can have a major impact on companies' business practices. "For some companies, in particular those that process a lot of data, this may be more significant than a fine. That could be the GDPR nuclear option." cmail20.com

Albertsons Piloting IBM Blockchain Technology For Romaine

Frost & Sullivan's recent analysis, Global Email Security Market, Forecast to 2022

Breach at IT Outsourcing Giant Wipro


How to Use Google Assistant on your iPhone or iPad

If you love your iPhone and your Google Assistant, now you can get the best of both worlds. If you have iOS 12 or higher, you can use the Siri shortcut feature to add "Ok Google." Once the shortcut is set up, say, "Hey Siri, Ok Google." Your Google Assistant will open, and you can perform all your normal commands. It comes in handy if you use Apple and Google products and don't want to commit to just one.


Amazon 'flooded by fake five-star reviews'
Amazon (AMZN) is flooded with 'fake' five-star reviews of popular products, a leading UK consumer group has claimed. An investigation by the consumer group Which? found hundreds of unverified accounts left top reviews on tech products in a single day. Which? says glowing reviews from unverified buyers are a "telltale sign of 'fake' reviews," and said its findings showed they had become a "serious problem" in online shopping.

The research found little-known brands dominated search results for several popular tech products including cameras, headphones and smart watches, often thanks to reviews regarded as suspicious by Which?. But Amazon has said it invests "significant" resources in weeding out fake reviews, and took action against firms and individuals suspected of using them.

The first page of headphones on Amazon's site was "by far the worst offender," with every single product from a brand not recognised by the organisation. Which? found more than 10,000 reviews from unverified users on just 24 pairs of headphones in a couple of hours. It said 71% of products on the first headphones page had perfect five-star reviews, and 87% of products were not confirmed as Amazon purchases. In some cases, it found positive reviews for the wrong products on listings. yahoo.com

We need stronger measures to combat fake reviews and counterfeit products
Fake reviews and counterfeiters have eroded consumers' trust in the ability to make safe and rational decisions while shopping online. Counterfeit goods account for almost 10% of worldwide trade, valued at $500 billion in 2016 and estimated to reach over $1 trillion by 2020. As the counterfeiting industry continues to experience hypergrowth, ecommerce retailers like Walmart and Amazon are caught in the war for greed, ultimately victimizing consumers.

Counterfeiters know how to game platforms like Amazon and Walmart with fake reviews that dupe consumers into buying counterfeit and knockoff products. Recent research from Fakespot found that 52% of reviews posted on Walmart.com are inauthentic and unreliable. The same research from Fakespot also found that 30% of Amazon reviews are inauthentic and unreliable.

As a result of previous failures to address the problem, Amazon announced Project Zero this year. Project Zero is an invite-only program that will leverage AI to combat counterfeit products. Currently their pool of participants is low, counting Vera Bradley, Thunderworks and ChomChom Roller as a few selected members that have benefited from this program.

Even though Amazon reported 100x improvements in detecting counterfeit products over its previous reporting system, there isn't any hard data on how much it is helping as a whole. With only limited access for 15 brands, consumers are still at the mercy of unscrupulous sellers and counterfeiters who use every available trick to circumvent measures by online retailers. digitalcommerce360.com

In B2B eCommerce, Lowest Price Isn't Always The Right Price




Somerset County, PA: Caregiver and Son purchases $50,000 of wire transfers
and gift cards on victim's credit card

Constance "Connie" Slebodnick, 63, and her son, Joseph Drescher, 24, are facing a slew of felony theft and conspiracy related charges. Authorities say the investigation began back in October, when police received a tip from the Giant Eagle purchasing large amounts of gift cards. According to the complaint, Slebodnick purchased $44,478.55 worth of gift cards with the victim's credit card. When police contacted the owner of the card, he told them that Slebodnick was his caregiver and he had given her the card to make purchases for him, but never gave her permission to use it to buy gift cards. Police say staffers at Giant Eagle also told them that Slebodnick had sent wire transfers to her son, Drescher, who lived with her. After reviewing bank records, police say they found that Slebodnick had sent numerous wire transfers to her son and had taken a total of $50,623.37. wjactv.com

Montgomery County, MD: Fraud Suspect Purchases over $10,000 in items with Stolen Credit Cards
Investigators believe that the credit cards may have been stolen from the victims' vehicles while they were parked at park and recreation facilities located in Derwood and Darnestown. Investigators further believe that the same female suspect used those stolen credit cards to purchase merchandise at stores in Germantown and Rockville. fairfaxnews.com

Cobb County, GA: Woman stole $2,300 in merchandise, led police on chase
with 8-year-old in backseat

Officers tried to take Danetra Medley, 28, into custody in the parking lot of a Belk department store in in Marietta, Friday. Surveillance cameras from inside the store reportedly caught Medley as she took items off the shelves, then tried to walk past the registers. When an employee noticed her trying to walk past sensors out the doors, he tried to stop her. Police said Medley responded by shoving him as she escaped with more than $2,300 worth of merchandise in her hand. The warrant said an officer tried to stop her in the parking lot, but she ignored them and drove her Kia Optima past them. Authorities said Medley continued ignored officers' requests to pull over, leading them on a 2-mile chase. 11alive.com

Milwaukee, WI: Man accused in thefts at Walmart, Meijer, Home Depot
may be responsible for 23 others

Louis McKenzie, 36, is facing charges in connection with four retail theft incidents occurring in Franklin, Milwaukee and Wauwatosa in March - and prosecutors believe he could have been involved in 23 other incidents in Milwaukee County from December through April. According to a criminal complaint, on March 26, police responded to the Walmart store in Franklin for a report of a firearm being discharged. They took a look at surveillance video, which showed an individual had placed a hover board worth $198 and motorized scooter worth $249 into a shopping cart and then exited the store without paying for those items. He got into a vehicle and was confronted by a Walmart employee, who discharged a firearm. An officer was able to identify the suspect as McKenzie - who had been arrested days prior for a robbery at 7-Eleven. fox6now.com

Cape Coral, FL: Police searching for Lowe's tool theft suspect

UK: Somerset, England: Beyonce and Britney Spears perfumes targeted by thief in $900 shoplifting spree

View ORC Archives

Submit your ORC Association News

Visit ORC Resource Center




Shootings & Deaths

Charlotte, NC: Peaceful Protests follow release of Police Shooting video
Warning - Graphic Video

The video shows the moments leading up to the deadly shooting of 27-year-old Danquirs Franklin by a Charlotte-Mecklenburg Police officer on March 25. The video is approximately two minutes and 30 seconds long. The first 40 seconds are silent, which is standard when police release body cam video. In the video, which was worn by CMPD officer Wende Kerl, multiple officers are seen engaging with 27-year-old Danquirs Franklin, who was kneeling beside a maroon Honda. Officers are heard telling Franklin to "drop the weapon" and "put it on the ground" at least 17 times. A judge ordered police to release the video which prompted the Mayor and Police Chief to say they were bracing for protests hours before the video was made public. Both appealed for calm hours before a crowd gathered for a peaceful rally and vigil in a downtown park.

Charlotte-Mecklenburg Police Chief Kerr Putney told reporters that Kerl shot Franklin at a Burger King after the 27-year-old refused to drop his weapon. Witnesses and friends have told local media that the police statement doesn't add up and offered competing narratives, including that Franklin was trying to defuse the situation when he was shot. Before the video was released Monday, Putney told reporters, "We're preparing for the worst, but praying for the best." Mayor Vi Lyles said she has not seen the video, but she called on "all of Charlotte to come together respectfully." wcnc.com cnn.com

Palmdale, CA: Man killed by Security Guard after bizarre stabbing attack at McDonald's
A 29-year old man was shot and killed by a security guard after slamming his car into a California fast food restaurant, stripping off his clothes, running into another restaurant and stabbing an elderly man, police said. On Sunday evening, the Hispanic male, who has not yet been identified by authorities, crashed his car into a Palmdale Carl's Jr. before disrobing and running into a McDonald's across the street. abcnews.go.com

Houston, TX: Trio on the run after deadly C-Store Armed Robbery near NRG Park
A store clerk in southwest Houston was gunned down while doing his job. Police said around 11:30 p.m. Monday, three armed men in masks rushed inside the Exxon station on Main Street near Murworth Drive and announced it was a robbery. The gunmen opened fire once inside, hitting the employee behind the counter was critically hit, officers said. khou.com

Dekalb County, GA: Man shot and killed at gas pump outside C-Store
Investigators said he managed to make it into the store where he collapsed. He was rushed to the hospital where he was pronounced dead. A family friend said the man who was shot was just 18 years old and had no idea who shot him. fox5atlanta.com

Orlando, FL: Trial begins Today for man accused of killing Shoplifter at Walmart
Bystander in Walmart parking lot in Pine Hills, FL was charged with manslaughter in April 2017

The trial for a man accused of killing a suspected shoplifter begins Tuesday in Orange County. Lonnie Leonard was charged with manslaughter back in April 2017. Deputies said he shot and killed 19-year-old Arthur Adams outside of a Walmart in Pine Hills. They said the victim and two others were stealing two cartloads worth of stuff - including diapers - from the store and when Leonard saw store employees try to stop them, he jumped in and shot at them. Deputies say Adams and the others drove off in a stolen car and then crashed. Adams died later at the hospital. Leonard was charged with manslaughter a couple months later. fox35orlando.com

Martinsburg, WV: Two Juveniles shot by Off-Duty Police officer during Armed Robbery at 7-Eleven
Berkeley County Sheriff Curtis Keller has confirmed two juveniles were shot by an off-duty officer during an attempted robbery. The suspects entered the 7-Eleven store at around 4:37 Monday morning. The juveniles allegedly pointed firearms at a store employee and a patron. "The patron, who was an off-duty officer at that time, backed away and drew his gun and identified himself to the two suspects," Sheriff Keller said. "At which time they made a turn towards him and he fired at them, striking both of them." Once shot, one of the suspects fled the store and was later apprehended. The remaining suspect was detained by responding Berkeley County Deputies. wepm.com

Robberies, Incidents & Thefts

Houston, TX: Two men disarm Off- Duty Officer during Verizon Armed Robbery
A female officer working security at a Verizon cell phone store in the North Loop near Garden Oaks was disarmed when two robbery suspects walked in, Houston police said. According to HPD, two suspects wearing masks stormed into the store on Yale around 3:45 Monday afternoon. A getaway driver remained in a car waiting outside. There were at least a half dozen employees and an off-duty police officer working an extra job inside. losangelesheadlines.com

Greenville, SC: Man, woman try to return stolen goods at GNC, pull gun on clerk who refuses
The incident was reported at the Verdae Marketfair Shopping Center in Greenville. The GNC employee told police that on Sunday, the man and the woman tried to return merchandise that he knew to be stolen from a previous incident. The employee refused to process the return and put the merchandise behind the counter. He says when he told the couple he would be alerting the police, the woman went behind the corner to grab the merchandise. The employee said when he tried to stop the woman, the man pulled out a gun. The couple ran from the scene before officers arrived. wyff4.com

South Africa retailers brace themselves for Easter weekend crime spree
Crime stats from two previous financial years show a 16% increase in attacks on malls and shops - with bottle stores the worst affected. timeslive.co.za


Portland, OR: Fred Meyer Employee sentenced for stealing $230K
from Self-Checkouts

Emily Tallman was convicted in March of 14 counts of theft and seven counts of aggravated theft. Prosecutors say she stole nearly $230,000 from the machines. The Multnomah County District Attorney's Office says Tallman stole the money at the Fred Meyer Gateway store from January 2017 through June 2017. Tallman was sentenced to 3 years in prison April 12. sfgate.com

Las Vegas, NV: Man who beat 1st robbery case gets 27 years for 2nd
A Las Vegas man who orchestrated a pair of jewelry store heists just months after walking away from similar robbery charges because of a legal blunder was ordered to serve more than 27 years in federal prison Monday. But the 34-year-old Brian Wright, who was convicted late last year of using a firearm during a crime of violence, interfering with commerce by robbery and conspiracy to interfere with commerce by robbery, was not in the courtroom as U.S. District Judge Jennifer Dorsey handed down his sentence. While Wright did not enter the stores, prosecutors said, he was nearby and communicating with the gunmen during a holdup at Jared The Galleria of Jewelry on North Rainbow Boulevard and at MJ Christensen Diamonds on West Charleston Boulevard. More than $800,000 worth of merchandise was stolen. Authorities later recovered the jewels. reviewjournal.com

Arlington, TX: 59-year-old gets 7 years in prison for killing man outside 7-Eleven
The two men had an argument or altercation in the convenience store that started in the parking lot. The younger man, Michael Alvarado, walked away while the other man, Gary Kent Lee, reportedly went out to his vehicle and got a firearm. He then fatally shot Alvarado as he crossed the street. dallasnews.com

TX Man Gets 58 Months For Darknet Credit Card Scheme


AT&T - Raleigh, NC - Armed Robbery
C-Store - Houston, TX - Armed Robbery
C-Store - Tampa, FL - Armed Robbery/ Assault
C-Store - Davenport, IA - Armed Robbery
C-Store - Norfolk, VA - Armed Robbery
C-Store - Joplin, MO - Robbery
C-Store - Mt Vernon, IN - Armed Robbery
CVS - Crofton, MD - Armed Robbery
Clothing - Blackwood, NJ - Robbery
GNC - Greenville, NC - Armed Robbery
Restaurant - Elizabeth City, NC - Armed Robbery (McDonald's)
Restaurant - Henry County, VA - Armed Robbery (Bojangles)
Restaurant - Suffolk County, NY - Armed Robbery ( Subway)
Thrift Shop - Wilton Manors, FL - Burglary
Vape - Portsmouth, VA - Armed Robbery/Two people shot
Verizon - Houston, TX - Armed Robbery
Verizon - Suffolk, VA - Armed Robbery
7-Eleven - Martinsburg, WV - Armed Robbery/Suspects shot


Daily Totals:
17 robberies
1 burglary
2 shootings
0 killed




Weston Pate named Regional AP Manager for BJ's Wholesale Club
Erik Ruiz, CFI named Investigations Manager for Bed Bath & Beyond
Katherine Jurkas promoted to Regional AP Leader for CVS Health

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Director of Risk Management
St. Paul, MN

The Director of Risk Management is responsible for providing strategic leadership to the Risk Management team. This position is responsible for developing effective partnerships with all levels of organizational leadership to help curtail loss from accidents, crime and other reasons...

Corporate Investigations Supervisor
Irving, TX
The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...

Manager, Regional Asset Protection
Bay Area/San Francisco, CA

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Manager, Regional Asset Protection
Denver, CO

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...

AP Supervisor
Middleton, WI

An individual who is committed to safeguarding the assets of our brand through the education and training of associates, implementation of effective policies and the leveraging of existing and new technology.

This position will be responsible for:
● Maintaining the safety and security and overseeing the Asset Protection offices at our Middleton and DeForest campuses...

Regional Investigator
Westlake Village, CA

This Regional Investigator will support Guitar Center's largest region of stores while influencing and partnering with field leadership across districts and working closely with seasoned AP leaders. Under new leadership, the role of Regional Investigator will have the opportunity to contribute to redefining the department enterprise wide while building their own LP/AP skills...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
Northern California

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here




View Featured Jobs


Today's Daily Job Postings from all around the net - Appearing today only


To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 




SpartanNash AP Team

Coinstar Global AP Team

Ulta Beauty East
Division LP Team

REI Co-Op's AP Leadership

Got a picture of your team on your cell phone?

Send it to us!


What one writes, reads, clicks on, fills out, develops, downloads, views, and listens to on the internet becomes part of a permanent record, leaves a trail, and opens up the gates for everyone. In today's world, far away is now sitting next to you and if they're sitting next to you, what are they seeing? Caution rules the day.

Just a Thought,

Gus Downing

We want to post your tips or advice... Click here



Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily