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IOBSE Spring Conference
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Bob Moraca & Dan Faketty

Quick Take #8

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'17 National Retail Security Survey

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The North American Fraud Awards 2018 Shortlist Announced
We have received an impressive number of entries for the inaugural North American Fraud Awards 2018. The standard of entries has been extremely high, and competition fierce. However, after careful consideration the international panel of judges has drawn up a list of finalists, with winners and runners-up being announced at the North American Fraud Awards Gala Dinner on 17th May at The Hilton Anatole, Dallas, Texas.

This event will follow Retail Risk - Dallas 2018 and will celebrate the very best individual and team performances, innovative new products, winning industry strategies and of course crown the "LP Director of The Year." The Awards Dinner promises to be an outstanding industry evening and superb networking opportunity.

Our thanks go to the judges for their collective wisdom and efforts in reaching consensus to achieve this impressive shortlist. See our judges panel here.

Asset Protection Director of the Year
The judges are looking for outstanding contribution from one individual. That could be in the face of difficult trading conditions, or the implementing of challenging new strategies and technologies. The winner of this prestigious award will be recognised by his or her peers as being at the pinnacle of modern retail risk and loss prevention and a leader in their field.


David Lund
Dick's Sporting Goods
Scott McBride
American Eagle Outfitters
Jake Gillette
Dick's Sporting Goods
Ray Masouleh
Gulf Marketing Group
Tim Moore

Click here to view all award categories and finalists.

ISC West 2018 biggest ever
LAS VEGAS-ISC West 2018, sponsored by the Security Industry Association, continued the momentum it has built over the past few years with its biggest and most successful year to date.

As the largest security event of the year, ISC West 2018 brought in more than 1,000 exhibitors and brands, 30,000 industry professionals, 85 educational sessions and 25 special events, making it an overwhelming success, ISC West said in an announcement.

On the heels of ISC West being named to Trade Show Executive's Next 50 List for Attendance Growth in 2017, this year included a larger show floor with more exhibits than ever before, growth in featured areas (Unmanned Security & Safety Expo sponsored by Knightscope, Connected Security Expo, Public Security & Safety Expo, and Connected Home sponsored by Alarm.com, plus the addition of the brand new Emerging Technology Zone that had 40 companies participate), 120-plus new products displayed in SIA's New Products Showcase, 6 percent growth in overall attendees and 10 percent growth of the coveted ISC Executive's Club.

Some of the most highly-attended sessions were Access Control and Video in the Cloud, The Evolution of Credentials and their Use in the IT, OT, and Physical Security Environment, Connected Home - The Future is Now, and The Future of Physical Security: The Decade Ahead. securitysystemsnews.com

Metro Organized Retail Crime Alliance Conference: Gets News Coverage
Retail schemes a sore spot for NYPD, even as overall crime drops

On Tuesday, the NYPD hosted a conference of the Metro Organized Retail Crime Alliance, a public-private partnership, at the Police Academy in College Point, Queens. Regional law enforcement agencies, including the Jersey City and Nassau County police and the Ontario County Sheriff's Office, attended, along with global and regional directors of asset protection and loss prevention from Target, Sephora, JC Penney and CVS.

"You've heard me talk before about the shootings and the violence in the city, but that's not the entire picture of crime in New York City," said Chief of Detectives Dermot Shea. "A segment of crime that we've seen growing in recent years is property crime, and it's now making up about 45% of the index crime in New York City. This is not a small problem."

The crime alliance allows the law and retailers to share intelligence, establish patterns and ultimately lead to more successful prosecutions. View the full recap in our ORC Column below. nydailynews.com

Apple gets serious about hunting down peeping drones
Apple Security Tracks Down Drone Pilot in 10 Minutes

Apple doesn't want you flying drones over its campus - which means the days of those sweet drone videos of the iPhone maker's spaceship-like headquarters may be over.

Drone pilot Duncan Sinfield, who has been producing videos about twice a month that give aerial-tour updates of the progress of construction at Apple Park, said his videos may be coming to an end.

During recent flights, Apple's security team has been catching him flying his drone and subsequently asking him to leave, according to a post on Sinfield's YouTube account on Monday.

"Security at Apple Park generally responds in two white Prius's to my precise take-off locations in 10 minutes or less,"
Sinfield wrote. "As always, I respect all requests by Apple Security to land my drone and leave the area when asked to do so."

"My instincts tell me that Apple is tracking all drones in the vicinity of the campus with sophisticated radio frequency technology from companies such as Dedrone," Sinfield added.

It is a federal crime to shoot down a drone - even if it's flying over your own private property - but tracking the drone in an attempt to find and confront the pilot is legal. nypost.com

UK ID Fraud Hits an All-Time High
UK identity fraud hit an all-time high last year, driven heavily by online attacks, according to the latest stats from Cifas.

The fraud prevention service's annual Fraudscape report compiles data from 306 participating organizations, so can be seen more as a snapshot of trends than a comprehensive tally of incidents.

It claimed identity fraud stood at 174,523 cases in 2017, up 1% on previous years and driven mainly by online trends.

"It remains a predominantly internet-based offence, with 84% of identity fraud occurring through online channels," a Cifas spokesperson told Infosecurity.

Online retail fraud jumped by 49%, while Cifas claimed that 80% of fraudulent applications are now made online. infosecurity-magazine.com

2018 U.S. Store Closures Reach 77 Million Sq-Ft.
Will We Surpass 2017's Record Year of 105 Million Sq-Ft.?

With shifts to internet shopping and retailer debt woes continuing, there's no indication the shakeout will end anytime soon.

"A huge amount of retail real estate in the U.S. is going to meet its demise," says James Corl, managing director and head of real estate at private equity firm Siguler Guff & Co. Property owners will "try to re-let it as a gun range or a church-or it's going to go back to being a cornfield."

The country still has about 24 square feet of shopping space per person, many times more than any other developed nation
, according to research firm Green Street Advisors. Consumers aren't spending enough offline to support such a generous amount.

Shopping space isn't completely done for. Onliners are opening stores and mall owners are repurposing space all over the country. But not every deserted retail property can be turned into a gym, theater, or boutique outlet of a tech company.

What's definitely stopping is the 1990's successful execution of retail-leveraged buyouts. Which is truly the culprit that got us here in the first place. As they may now be almost impossible because real estate value just isn't there enough to fund private equity groups. bloomberg.com

Oklahoma House, Senate Raises Felony Threshold & Creates ORC Charge
Raises the threshold for property crimes to be charged as a felony to $1,000, matching the threshold set by a measure that passed in 2016.

"Many women in our prison system have been convicted of low-level, non-violent crimes like larceny, forgery and writing bad checks," said Rep. Terry O'Donnell, R-Catoosa. "In fact, convictions for those crimes are where we are seeing some of the greatest growth in our corrections system. This is a prime example of an area where we can reform our system, reduce our prison population, rehabilitate offenders and keep families together."

The bill would also create sentence enhancements for organized retail theft and for repeat offenders. If multiple thefts occur, they could be combined to reach the felony threshold.

Both measures were approved and sent to the Oklahoma Senate for a vote. kfor.com

Brooklyn, NY: DA to Investigate
Family of homeless shoplifter wants Stop & Shop workers held accountable
for his death

Relatives of a "mild mannered" homeless man who died when a trio of store employees held him on suspicion of shoplifting are calling on Brooklyn prosecutors to investigate the incident. "We want them to pay and be held accountable for what they did to my nephew," Eloise Siverls, the aunt of Ralph Nimmons, told the Daily News. "They killed him." Three employees allegedly caught Nimmons, 51, stealing food Saturday from a Flatbush Ave. Stop & Shop. "There were people in the store who offered to pay for the items Ralph took just to stop them from the abuse," said Siverls, 65, who questioned if Nimmons in fact was trying to take anything.

Several witness said the three men were standing on top of Nimmons - compressing his head, legs and chest as he hollered about his heart condition and that he couldn't breathe, said Scott Rynecki, an attorney for the family. "We are saddened by the death that occurred at our Flatbush Avenue store on Saturday. Our deepest sympathies go out to the family," said Philip Tracey, a spokesman for Stop & Shop. "We continue to cooperate with law enforcement officials to ensure that the facts pertaining to this incident are fully and accurately determined," he said. nydailynews.com

Firestone Optics, contact lenses wholesaler, Controller Gets 3.2 Yrs Fed. Prison for $1.09M Embezzelment

Supreme Court Says States Should Decide on Online Sales Tax

Best Buy to sell Amazon's Fire TV Edition smart TVs & Becoming a merchant on Amazon's Marketplace

Bon-Ton lenders pushing for liquidation prevail at auction

Toys R Us reportedly rejects toy maker's bid to save 200 US stores

UK: Nottingham, England: Asda Grocery store On Line Ordering system charges $1,322 for a single banana

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



An INVITATION ONLY NETWORKING EVENT for Asset Protection, Loss Prevention and Safety Leaders in the Retail Industry.

The most memorable and must attend event(s) is held annually at major industry trade shows.

Join us when The CRAZE returns to RILA's 2018 Retail Asset Protection Conference in Orlando Florida.

Monday, April 30th
Andretti Indoor Karting & Games
9299 Universal Blvd, Orlando, FL 32819, USA

Watch Out For Your Invite or Visit the Event Website to See if You Qualify!

The CRAZE at RILA 2018 is made possible by these sponsors:


The Cybersecurity Tech Accord
Top tech firms take cyber security pledge
Historical Accord & Collaborative Effort

On Tuesday 34 tech firms, including Microsoft, ABB, Arm, Cisco, Dell, Facebook, HP, HPE, SAP, Nokia, Oracle, Symantec and Trend Micro have pledged to defend all customers everywhere from malicious attacks by cyber criminal enterprises and nation states.

Together they represent operators of technologies that power the world's internet communication and information infrastructure.  

The companies signed a Cybersecurity Tech Accord, which commits them to the principles of stronger defense, no offence, capacity building and collective action. This means companies will mount a stronger defense against cyber attacks to protect all customers globally regardless of the motivation for attacks online.

The companies have promised that they will not help any governments launch cyber attacks against innocent citizens and enterprises from anywhere, and to do more to empower developers and the people and businesses that use their technology, helping them improve their capacity for protecting themselves.

Under the fourth principle, the companies have committed to establishing formal and informal partnerships with industry, civil society and security researchers to improve collaboration.

The companies will do more to empower developers and the people and businesses that use their technology, helping them improve their capacity for protecting themselves. This may include joint work on new security practices and new features the companies can deploy in their individual products and services.

Companies that signed the accord plan to hold their first meeting during the security-focused RSA Conference taking place in San Francisco, and will focus on capacity building and collective action. Future actions may include jointly developed guidelines or broadly deployed features, as well as information sharing and partnering to combat specific threats to make the online world a safer place for people and businesses everywhere - and uphold the promise and benefit technology offers society.

The victims of cyberattacks are businesses and organizations of all sizes, with economic losses expected to reach $8 trillion by 2022.* Recent cyberattacks have caused small businesses to shutter their doors, hospitals to delay surgeries and governments to halt services, among other disruptions and safety risks.

"As an industry, we must band together to fight cybercriminals and stop future attacks from causing even more damage," said Kevin Simzer, Chief Operating Officer, Trend Micro. cybertechaccord.org

What We've All Been Waiting To Hear
CEO of one of the World's Largest Retailers Finally Said It!
JD.com boss says retail will be "entirely" operated by robots

Retail will be completely taken over by robot workers in the future according to the chief executive of one the world's largest retailers.

JD.com's Richard Liu told an audience at the World Retail Congress yesterday that he predicts: "Sooner or later, our entire industry will be operated by AI (artificial intelligence) and robots, not humans."

As head of China's second largest ecommerce platform, Liu is already pioneering technologies such as drone delivery, warehouse automation and AI in order to meet the immense demands of its 1 billion customer base.

Though Liu said it could take a decade for the industry to be entirely populated by robots, retailers here in the UK are already slashing scores of jobs in favour of automation.

Despite Liu's bold claims, other retail leaders at the event warned against this.

John Lewis' group director Tom Athron said: "Humans and machines together will always be more powerful than machines on their own or humans on their own.

"If consumers don't want the human touch in retail then we are in real trouble as an industry. "The easiest thing to do when sales fall is to cut costs by taking jobs out of stores but that's not what customers want." retailgazette.co.uk

The Home Depot to Hire 1,000 Technology Professionals
The Home Depot is hiring approximately 1,000 new technology professionals in 2018 at its primary technology centers in Atlanta, Austin and Dallas to support initiatives related to its $11.1 billion three-year strategic investment plan.

Recently named one of Fast Company's 50 Most Innovative Companies, The Home Depot's technology team uses the latest modern development stacks and agile practices across public and private cloud platforms. Additionally, the team leverages artificial intelligence, augmented reality, big data, machine learning, and voice and visual recognition capabilities to build award-winning experiences for customers and associates.

"With the rapidly changing retail environment, this is easily one of the most exciting places to work in technology," said Matt Carey, EVP and chief information officer of The Home Depot. "Our team is building some of the most advanced software anywhere to help customers shop whenever, wherever and however they want." prnewswire.com

US, UK: Russian Hackers Deeply Embedded in Routers, Switches
Advice: Update Outdated Protocols, Equipment
The U.S. and U.K. warned Monday that Russian state-sponsored hackers have compromised critical internet infrastructure with the aim of spying, extracting intellectual property and gaining footholds for future cyberattacks.

The joint statement is the first time the two countries have together directly attributed cyberattacks to Russia. The warning came with detailed technical advice for how government agencies and private companies can defend equipment, including home office and enterprise routers and switches, allegedly targeted by Russia.

"We do not make this attribution lightly and will hold steadfast with our partners," says FBI Deputy Assistant Director Howard Marshall.

The targets of the Russian operations include government, private-sector organizations, critical infrastructure providers and ISPs. govinfosecurity.com


Halifax mall plotters admired Columbine killers
Hoped to inspire other mass shooting attacks
'Believed their destiny was to commit this massacre'
The co-conspirators in the foiled Valentine's Day shooting plot at a Halifax mall admired the Columbine killers and hoped to inspire other mass shootings, a Nova Scotia Supreme Court judge heard Monday.

Souvannarath pleaded guilty to conspiracy to commit murder last April, several months after Randall Steven Shepherd - a Halifax man described in court as the "cheerleader" of the shooting plot - was sentenced to a decade in prison.

A third alleged conspirator, 19-year-old James Gamble, killed himself as police tried to arrest him at his Halifax-area home a day before the planned attack on the Halifax Shopping Centre.

The agreed statement says Souvannarath and Gamble had met online four days before the previous Christmas and discovered they both admired the 1999 Columbine High School massacre in Colorado in which teenagers Eric Harris and Dylan Klebold killed 13 people and themselves.

The pair planned to wear masks and use a shotgun and hunting rifle owned by Gamble's father, and begin the massacre with Molotov cocktails, it said. After the massacre, they planned to kill each other. thestar.com  globalnews.ca

Canadian Drug Firm Admits Selling Counterfeit and Misbranded Prescription Drugs Throughout the United States
Several Canadian companies associated with Kristjan Thorkelson, including Canada Drugs, Rockley Ventures, and River East Supplies, admitted today to widespread illegal sales of misbranded and counterfeit prescription drugs in the United States. Judge Dana Christensen sentenced the Canadian companies to forfeit $29,000,000 of the proceeds of their illegal scheme, to pay a fine of $5,000,000, and to five years of probation.

In 2010, it came to the attention of the FDA that Canada Drugs was shipping to health care providers in the United States prescription drugs that were unapproved in the United States, labelled with foreign languages, and that lacked adequate instructions for use. Further investigation revealed that various entities affiliated with Canada Drugs were smuggling unapproved and misbranded drugs intended for sale in foreign countries into the United States, including for sale to providers in Montana.

To facilitate its sales, Canada Drugs purchased other companies engaged in this business and used the brand names, drug inventories, and customer lists of those companies to further its illegal operations. justice.gov

Canadian retail loyalty program PC Optimum gets hit by points theft twice
Loblaws blames password glitch

​Thieves continue to steal hundreds of thousands of PC Optimum rewards points, and some members have had the misfortune of being hit twice. The reason? A glitch in the program's system allowed a thief to stay in a member's online account even after the initial theft was discovered and the password reset.

After being contacted by CBC News on Monday, PC Optimum's owner, Loblaws, said it was fixing the password reset glitch, and reported on Friday that the problem had been resolved. The retailer said only "a very small number" of its nine million members had been negatively affected.

Since launching on Feb. 1, the PC Optimum rewards program has battled a handful of technical issues, including strangers' accounts being combined together and members' points disappearing into cyberspace. cbc.ca

Canada Store Owner Sounds Alarm
Consumers beware of counterfeit apparel online

Jigme Love, co-owner of the Vancouver-based luxury consignment retailer Mine & Yours, said she's seen the counterfeiting of brand name apparel transition from predominantly bags and accessories to dresses and other clothing.

The company has destroyed a number of clothing items over the years that, upon closer inspection, turned out to be fakes, costing the store, she said. There's also been a shift from counterfeiting common high-end names like Michael Kors to more coveted haute couture lines like Chanel.

An estimated $20 billion to $30 billion in counterfeit consumer goods are sold in Canada every year. ctvnews.ca

Store Openings in Canada
Freson Bros. expands amidst chain grocers, online shopping; 2 new stores coming
Giant Tiger roars into St. Thomas, Ont. with massive new store
Small Victory bakery setting up second Vancouver location
Smartwool opens 1st standalone Canadian store
Sugar Beach candy store opens in Winnipeg
Casper announces first Canadian retail stores
West Vancouver's Farm to Table to open Yaletown location
Ecco Shoes opens new downtown Montreal flagship

B.C. woman awarded $755,000 after slipping on laundry detergent in Superstore

Report: Walmart, Costco gain grocery market share in Canada

Toronto police looking to hire 50 new 911 operators in plan to address wait times

Video shows Quebec mosque shooter in Couche Tard store minutes before rampage

Lululemon names new chief financial officer as search continues for new CEO

HBC Names Bari Harlam Chief Marketing Officer

Edmonton, AB: Store clerk in critical condition after violent theft attack at Southgate mall
A 61-year-old man was in critical condition after a violent attempted theft Tuesday inside Southgate Centre. Edmonton police Insp. Erik Johnson said the victim, who works at a store in the mall, suffered grave injuries. The man tried to stop a suspect from stealing something from a nearby kiosk just after 10 a.m., he said. The assailant fled the mall after the attack, and police were trying to identify him, Johnson said. He was with three other people, including two men who were in police custody for questioning Tuesday afternoon, Johnson said. edmontonjournal.com

Former commander of Canadian Forces cyber operations centre charged with $24K in credit card fraud
The former commanding officer of a Canadian Forces cyber operations centre in Ottawa has been charged with fraud and other related offences. The charges relate to the alleged unauthorized use of a federal government credit card that was to be used for travel purposes. Unauthorized transactions of approximately $24,000 were made using the credit card between September and December 2015, police say. ottawacitizen.com

Toronto man arrested after police seize over 100 stolen or counterfeit IDs, credit cards
A Toronto man is facing over a dozen charges related to theft and forgery, after over 100 pieces of stolen or counterfeit IDs and credit cards were seized by police on Monday. In photos provided by police, the recovered cards can be seen to include credit and debit cards, driver's licences, a Costco card, a library card, and at least two Pizza Pizza loyalty cards, among others. Credit card "making instruments" were also taken by police, a release sent out Thursday said. Police say the investigation is ongoing, and added they are concerned there may be more victims. cbc.ca

Montreal, QC: Thieves make off with $500K in beer and beef jerky

Regina, SK: Man uses teen nephew to carry out c-store robbery spree;
Sentenced to 10 years in prison

(Update) Edmonton, AB: Police seek suspect involved in clothing store shooting

Niagara, ON: Arrest made after $3,000 theft from jewelry store

Georgetown, ON: Suspects sought in $1,500 theft of jeans from Mark's store

Edmonton, AB: Shop owner seeks help in theft of $400 comic book theft

Robberies and Burglaries

Beer Warehouse - Montreal, QC - Burglary
C-Store - Hamilton, ON - Armed Robbery
C-Store - Windsor, ON - Robbery


Source-Tagging Specialists & EAS Tag Innovators

ALL-TAG is an American manufacturer of RF Labels and a leading supplier for all other RF, AM and RFID products designed to help retailers fight shrink. Founded in 1992, ALL-TAG specializes in helping retailers source tag their hard goods and apparel, as well as designing unique and customizable EAS tagging solutions that address very specific problems LP/AP executives face today.

Stuart Seidel, President
, and Lance Weeden, Account Executive, tell us about ALL-TAG's latest security innovations: the Q-Tag and the Q-Wrap.

How Cart Technology Can Help Reduce Violent Altercations

Amber Bradley shares some insights from the Calibration Group's latest whitepaper, "Violence in Loss Prevention," and how shopping cart control technology from solution providers like Gatekeeper Systems can help not only prevent pushout theft but also minimize the number of violent confrontations with shoplifters.

Miss an episode? Catch all our "Live in NYC" 2018 videos here.

Get involved in our next broadcast in June at NRF Protect in Dallas. Contact us!



Macy's - The Top E-Commerce Clothing Store in the Country By Far
Macy's is the top e-commerce clothing store in the country, according to a new study from the research firm SimilarWeb. The department store chain clobbered rivals in web and mobile traffic last quarter, with 55 million visitors - besting retailers like Amazon, Nordstrom and The Gap in attracting apparel shoppers to its site.
 (Amazon was the frontrunner in general merchandise, but the retail behemoth didn't even make the top 10 for apparel traffic, although the Amazon-owned Zappos did.)

Instead, the ranking reads like a laundry list of retailers that were considered down for the count in to the so-called "retail apocalypse." Victoria's Secret, which suffered declining sales every month last year, made the cut. So did Footlocker, which plans to close 100 stores in 2018.

About 25% of the online traffic to the top 10 apparel sites this year came from Macy's, twice as much as JC Penney and Nordstrom.

Here are the top 10 most popular online merchants across apparel, courtesy of SimilarWeb.

1. Macys.com 6. zullilly.com
2. jcpenney.com 7. zappos.com
3. nordstrom.com 8. forever21.com
4. nike.com 9. footlocker.com
5. gap.com 10. victoriassecret.com time.com

Experian's 2017 E-commerce Fraud Report
Online shopping fraud attacks rose 30%

Russian hackers and trolls received all the media attention but China and Venezuela were the sources of the most overseas e-commerce fraud attacks in 2017, according to new Experian data. Millions of online transactions were analyzed to identify fraud attacks on online transactions across the U.S for the 2017 E-commerce Fraud report.

Online shopping fraud attacks rose 30% in 2017 vs. 2016, and transactions originating from a foreign Internet Protocol (IP) address were about 7 times riskier than average.

The uptick in data breaches, already 278 incidents in 2018, and the increased presence of the dark web marketplace have made personal information more accessible to criminals.

E-commerce Fraud Increased 30% in 2017 and rose dramatically last year in two categories: Shipping fraud increased 37% in 2017 vs. 2016. With the Western U.S. up 60%.

Billing fraud increased 34% with the North Central region up 50%.

Beware Chinese and Venezuelan IP Addresses Bearing Gifts - China was the riskiest country based on IP address in 2017. The majority of bad traffic originating out of China hit Oregon and Delaware, followed by California. Beaverton, Oregon's 97079 ZIP code had the highest shipping attack rates in the U.S. last year, and it's shipping and billing attack rates were the highest from an IP address in China.

Venezuela would have been the riskiest IP country if weren't for the fact they have 60% lower volume of online transactions compared to China. Venezuela is nearly 30 times riskier than the population average would otherwise suggest. The 33198 Miami ZIP code, which was in the top 10 for both billing and shipping fraud in 2017, suffered it's highest shipping attack rates (46.2%) from a Venezuelan IP address.

Credit card fraud was the most common form of identity theft (133,015 reports) in 2017, according to the FTC.  According to Experian, credit cards were used in 92% of fraudulent transactions last year, while 7% happened through direct billing, third-party transfers, or prepaid gift cards.

Riskiest States for E-commerce Fraud are Delaware and Oregon - Delaware and Oregon were the riskiest states for both billing and shipping fraud for the second year in a row. Both states saw a significant increase in shipping attack rates in 2017, with Delaware increasing over 300% and Oregon just under 300%.

Delaware and Oregon are both natural high-risk areas for fraud because they have cities near large ports and international airports. This combination makes an ideal location for the reshipping of fraudulent merchandise, enabling criminals to move stolen goods more effectively.

50% of Online Fraud Attacks Happened in Delaware, New York, and California experian.com

Heat map | 2017 e-commerce attack rates

Visa Presses 'Play' on VCR, Merchants Await Effects of New Chargeback Rules

Walmart takes on Amazon, gives its website a makeover in latest e-commerce push

Study: Lack of online content makes customers abandon purchases

METRORCA & NYPD hold conference to tackle ORC
Retail schemes on the rise even as crime drops

As overall crime drops to record lows in the city, one nefarious type persists: organized retail crime.

And despite its nonviolent name, it's nothing to shrug at, law enforcement officials say. It's particularly insidious and it's been linked to gang activity - and even terrorism.

Schemes, such as shoplifting huge amounts of merchandise and then returning the items for gift cards that can be traded for drugs, are extremely challenging for authorities to crack down on because they are often operated by extensive rings across city and state lines.

On Tuesday, the NYPD hosted a conference of the Metro Organized Retail Crime Alliance, a public-private partnership, at the Police Academy in College Point, Queens. Regional law enforcement agencies, including the Jersey City and Nassau County police and the Ontario County Sheriff's Office, attended, along with global and regional directors of asset protection and loss prevention from Target, Sephora, JC Penney and CVS .

"You've heard me talk before about the shootings and the violence in the city, but that's not the entire picture of crime in New York City," said Chief of Detectives Dermot Shea. "A segment of crime that we've seen growing in recent years is property crime, and it's now making up about 45% of the index crime in New York City. This is not a small problem."

Organized retail crime costs the U.S. about $30 billion each year, according to the FBI. Special Agent Eric Ives called it a "gateway crime that often leads us to major crime rings that use the illicit proceeds to fund other crimes, such as organized crime activities, health care fraud, money laundering and potentially even terrorism."

"I don't want to paint a picture of this as a one-time issue where somebody is going in to steal. That certainly occurs, because they're on hard times," Shea said. "But there is no doubt that there are very organized crews behind a significant portion of this."

The crime alliance allows the law and retailers to share intelligence, establish patterns and ultimately lead to more successful prosecutions. nydailynews.com ny1.com

See more pictures from the event posted on LinkedIn by Rob Ruiz

Lynchburg, VA: Suspect in stolen vehicle stole tools from Lowe's in Lynchburg, Madison Heights
Police said Lowe's loss prevention contacted them in reference to a larceny from the store after they said a suspect, wearing a camouflage jacket, jeans, and boots stole several tools. wset.com

Hermiston, OR: Officers sort through stolen property, search for thief
Hermiston Police are sorting through a mountain of seized stolen items, and the pile keeps growing. A room at the police station on South First Street was filled Tuesday afternoon with stolen items recovered from several different locations, including storage units in Hermiston and Umatilla. Large items include bicycles, firearms, electronic devices and artwork. As police work to reunite victims with their stolen property, they continue to search for the suspected thief, Russell Greene, 36, of Hermiston. Hermiston police chief Jason Edmiston said it was hard to assess the monetary value of the stolen property. "I couldn't even tell you how many truckloads have been seized," he said. eastoregonian.com

Greenville, SC: Woman and an Armed Juvenile arrested for multiple TV thefts from 2 separate Walmarts

Submit your ORC Association News

Visit the ORC Resource Center



Shootings & Deaths

Inglewood, CA: 2 Dead In Strip Mall Shooting
Police are investigating a walk-up shooting at an Inglewood strip mall that killed two people Tuesday. Inglewood Police Department patrol units responded to a radio call of multiple shooting victims down on N. La Brea Ave. around 3:30 p.m. Police are asking for the public's help identifying two persons of interest - a man and a woman captured on security video during the shooting. cbslocal.com

Linden, NJ: Man gunned down in parking lot of 7-Eleven store
A manhunt is underway after a man was shot and killed in a convenience store the parking lot of a New Jersey 7-Eleven on Tuesday night. The incident is the result of a robbery. nj.com

Merrillville, IN: Toddler accidentally shoots Pregnant Mother outside of Plato's Closet store
Police said a man is in custody after a woman was accidentally shot by her 3-year-old daughter Tuesday afternoon. Merrillville police said the woman was in her car in a parking lot outside secondhand store Plato's Closet at the time of the shooting. According to police, the woman's boyfriend left his 9mm handgun with extended magazine on the center console of the car while he went inside the shop. The victim's 3-year-old daughter grabbed the gun and it went off. The bullet went through the seat and struck the woman through her back in her right shoulder. nydailynews.com

Homewood, AL: Security guard shoots person in Walmart parking lot

Robberies & Thefts

Durban, South Africa: Armed gang storms Westville Mall
Police are on the hunt for three armed men who stormed a jewelry store at a Westville Mall on Wednesday. It is alleged that three men walked into the shop at smashed through the glass. They then grabbed jewelry and shoved it into their bags, before fleeing the scene. iol.co.za

Springfield, IL: Store manager arrested in synthetic marijuana probe

UK: Worchester, England: Thief caught after dropping his wallet during $20,000 cigarette Smash & Grab


Oklahoma City, OK: Commutation denied, Life sentence upheld for Pharmacist charged with teen's murder
The Pharmacist serving a life sentence for killing a teen during the commission of a botched robbery was denied a commutation in a hearing Tuesday. Jerome Ersland, 66, was given a life sentence with the possibility of parole after he was convicted of first degree murder. In 2009, Ersland shot unarmed 16-year-old Antwun Parker in the head after Parker and another tried to rob his pharmacy. Video shows Ersland left the store to chase after the second suspect, then came back and shot Parker five more times with another gun. On Tuesday, Ersland made a plea to the Pardon and Parole Board for a commutation. Attorney Kendall Sykes said it was too expensive for Oklahoma to keep a sick and elderly man who isn't a danger to anyone behind bars. At a hearing on Monday, Oklahoma County District Attorney David Prater described Ersland as an "executioner" in the 2009 shooting, not as a victim. kfor.com

Anchorage, AK: Two men sentenced to Federal Prison for 10 years for Jewelry, C-Stores and Bank Armed Robberies

Milwaukee, WI: 10 years in federal prison for man who robbed bank, 2 cellphone stores at gunpoint

Wausau, WI: Man sentenced to 3 years for Dollar General Armed Robbery

Corpus Christi, TX: Man to serve 3 years in Federal Prison for Credit Card Fraud and Identity Theft

New Haven, CT: Man Sentenced to 41 Months in Prison for Armed Robbery of Video Game Store


Adult store - New Orleans, LA - Armed Robbery
BP - Staten Island, NY - Armed Robbery
Butcher Shop - Houston, TX - Armed Robbery
C-Store - Anchorage, AK - Armed Robbery
C-Store - Pittsburgh, PA - Armed Robbery / 3rd in 4 months
C-Store - Jackson, MS - Armed Robbery
C-Store - Lexington, KY - Armed Robbery
C-Store - North Charleston, SC - Armed Robbery
C-Store - Rindge, NH - Armed Robbery
C-Store - Los Angeles, CA - Armed Robbery
C-Store - Rapid City, SD - Armed Robbery
C-Store - Coon Rapids, MN - Armed Robbery
C-Store - El Cerrito, CA - Armed Robbery
Circle K - San Antonio, TX - Robbery
Denny's - San Diego, CA - Armed Robbery
Gun Store - Streetsboro, OH - Burglary
Liquor Store - Lake Station, IN - Armed Robbery
Marijuana Dispensary - Spring Valley, CA - Armed Robbery
Money Matters - Hernando, MS - Armed Robbery
Sprint - Frenchtown Township, MI - Armed Robbery
Verizon - Dayton, OH - Armed Robbery
7-Eleven - Salt Lake City, UT - Armed Robbery
7-Eleven - Hicksville, NY - Robbery



Daily Totals:
22 robberies
1 burglary
0 shootings
0 killings



Stephen Martine
named Distribution Center LP Lead for TJX Companies

Hutch Hillebert
named Asset Protection Western US/Canada for The Beautiful Group

Phillip Rice
named District Asset Protection Manager for CVS Health

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

VP, Loss Prevention
Brentwood, TN

Key duties include developing and implementing strategies and programs to (i) reduce the Company's financial losses resulting from internal and external theft; (ii) improve the company's receiving and inventory control processes and procedures to reduce financial losses resulting from administrative errors; and (iii) identify and investigate fraud and theft of company assets...

Vice President Security
Greendale, WI

The Vice President of Security will set our long term strategic vision and oversee planning for the security and safety of employees, facilities, assets, customers, vendors, and participants. In this position, you will align financial and operational performance to create economic value and reports to the executive team on all functions of security...

Global Risk and Control Director
Beaverton, OR

As our Nike Direct Risk & Control Operations Director you will be responsible for aligning our resources and plans to the global strategy. In this role you will support teams in Stores, Digital and Operational Excellence to influence how we develop and deliver core programs in support of the Risk & Control mission around the globe, and help our teams to cut shrink, fight fraud and manage risk in Nike Direct...


Field Loss Prevention Manager
Jacksonville, FL

● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations

● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...


Manager of District Loss Prevention
Salt Lake City, UT

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...

Field Manager, Asset Protection (East Coast & Canada)
Atlanta, GA

The Field Manager, Asset Protection is based in Atlanta, GA and is responsible for executing AP programs and strategies relating to theft and fraud mitigation, operational integrity, and compliance supporting the East Coast and Canada facilities...

Fraud Operations Analyst
Atlanta, GA

The Fraud Analyst is based in Atlanta, GA and is responsible for protecting HD Supply Construction & Industrial through proactive review of internal and external transactions to identity fraudulent and/or inappropriate use which warrant further investigation. This role will also support Asset Protection through the ongoing development of reporting intelligence and administration...
Supervisor Asset Protection - Maurices Headquarters
Duluth, MN
We are currently looking for an Asset Protection Supervisor for our maurices Corporate Offices in in Duluth, MN. In this role you will oversee the day to day safety & asset protection operations as they relate to the corporate office with general direction from AP management & supervises a team of hourly AP associates...

Senior Asset Protection Specialist - San Francisco
San Francisco, CA

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store...

Regional Loss Prevention Manager-West Coast Region Pasadena, CA
Crate and Barrel is America's most exciting housewares specialty retailer with 100+ locations and over 6,500 associates nationwide. We are seeking an experienced, committed and enthusiastic professional to join our Internal Audit department...

Regional LP Investigator
Northern CA/Phoenix

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

Regional LP Investigator

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

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Behind Every Great Leader is a Great Team

You're Only as Strong as the Team Around You. Here's How to  Build One That'll Be Successful
For any organization, there are many hats to be worn: someone to handle budgets, risk management, IT, etc. No one person can handle all that alone, so having a winning team not only helps leaders in the long run, they can also be instrumental to your own happiness. Ask the tough questions

Most Leaders Struggle to Build Great Teams Because They Make This 1 Glaring Mistake
The secret to building a winning team is to hire, train them, and give them the tools they need to make their own success. Go ahead, pass that torch, your team will be better because of it. Here's how to let them succeed on their own. Encourage knowledge

For a High Performing Team, Ask Positive Questions
One study found that members of high-performing teams ask as many questions as they advocate for their own position. This helps drive high-performing teams, builds strong connections and ultimately increases performance success. Here's how you can use positive questions to help drive your team. Shape the future

The Cheaters Guide to Leading High Performing Teams
Anyone can lead a high-performing team. There are no shortcuts or secrets to getting your team to perform at high levels. It just takes these five steps and an ability to be fair, let them coach amongst themselves and step back when necessary. Recognize individual performance


Submit Your Group LP Selfie Today!


Competition is a good thing because it's what has made America so strong. Whether it's competition between companies or between executives, it has a tendency to bring out the best in most people and in most organizations. It leads to innovation, invention, growth and it instills a sense of competition in everything we do that tends to motivate and challenge people to reach beyond their own self-definitions of what they can do or can't do. Without it, progress, which is slow to begin with, would be stifled but, with it, you have inspiration and purpose. The whole key is how you compete in the open market, whether as a company or as an executive, reflecting professional standards and a code of ethics is critical even when your competition isn't. The #1 rule should always be never speak ill of the competition because in actuality it's more of a reflection of who you are and not who they are.

Just a Thought,
Gus Downing

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