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 4/24/19 LP, AP & IT Security's #1 News Source D-Ddaily.net







2019 ALERT Mid-South ORCA Spring Training Conference
May 1

RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

NRF Protect
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

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Introduction with
Gus Downing

What's In Store
For the Day


Quick Take 1

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2019 GLPS - Group LP Selfies

Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

7-Eleven Asset Protection
Special Operation Team #nightrider

"It Can Be Done!"

Featured in picture from left to right: Donald Lauritsen - Asset Protection Specialist NorCal; Karl Suhanyi -North Pacific Asset Protection Manager; Byron Smith - Asset Protection Manager Supply Chain; Melissa Dickinson - Asset Protection Specialist WA/OR


LP Furniture Alliance

Panera Bread LP Team

Dollar General Division 5

Dick's Sporting Goods
VP & Director Team

Got a picture of your team on your cell phone?

Send it to us!

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Fabrizio Valentini named President & CEO for siffron
Fabrizio is a senior executive with extensive experience in global business transformation, leading highly successful international businesses, implementing game-changing strategies and managing complex acquisitions and integrations.

Mr. Valentini's history includes, most recently, a position with The Marmon Group, a Berkshire Hathaway company, where he held many leadership roles, culminating with President, Marmon Retail Technology. He also spent many years with ITW (Illinois Tool Works), Inc., eventually holding the position of Group President, ITW Appliance Components, in Turin, where he had global responsibility for all components dedicated to OEM customers. Congratulations, Fabrizio! Read more


Chris Batson, CFI named Director of Loss Prevention, Institutional Shrink & Analytics for Gap Inc.
Chris was previously the Sr. Manager of Corporate Reporting, Analytics & Institutional Shrink for the retailer for over five years. During his 16 years with Gap Inc., Chris has held other positions including Sr. Manager of Investigations & LP Intelligence and Manager of Investigations. He was also an ALPM for Lowe's for over 10 years. Chris earned his Bachelors of Arts degree in Criminology from Indiana State University and his MBA in Strategic Leadership from Amberton University. Congratulations, Chris!
Art Silva promoted to Retail Director - Project Management & Strategic Initiatives for Hallmark Cards
Art has been with Hallmark Cards since 2012, holding various senior level leadership positions including IT Business Services Director - Retail Support & Mobile Application Development, IT Business Services Director - Omnichannel & Digital, and Director of Retail and Field Operations - Hallmark Gold Crown. Art has extensive operations and loss prevention experience having worked as Director of Store Operations - Store Technology for J. Crew, VP of Head Operations in North America for Esprit, Director of Loss Prevention, Corporate Senior Manager Loss Prevention and Systems Analyst Loss Prevention for Ann Taylor. He earned his BBA in Management Information Systems from University of Notre Dame - Mendoza College of Business. Congratulations Art!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


Apple claims it isn't scanning customers' faces, after teen sues for $1 billion
A detective claims that Apple - or its security firm - used facial recognition software to have the wrong person arrested

Apple is being accused of using facial recognition software in its Apple Stores to arrest the wrong person for theft - a New York student who's now suing Apple for $1 billion. And while Apple tells The Verge it doesn't use facial recognition technology in its stores, the case is weird enough, and there's enough wiggle room, that it's not clear if that's the whole truth.

Ousmane Bah, 18, claims in a lawsuit that he was incorrectly identified as the robber in several Apple Store thefts across multiple states, but denies that he's the person in the photo that accompanied the warrant for his arrest. Backed by surveillance footage and the testimony of a detective, district attorneys in New York and Boston have already dropped the charges against Bah, the lawsuit states. (He is still being accused of larceny in New Jersey in a pending case, according to the document.)

According to the lawsuit, NYPD detective John Reinhold first noticed that Bah "looked nothing like" the suspect in the surveillance video of a Manhattan Apple Store that was robbed. According to the lawsuit, the detective then explained that Apple's security technology identifies suspects of theft using facial recognition technology.

When we reached Reinhold on the phone for comment, he agreed that Apple doesn't technically have facial recognition in its stores, but also that his statements as described in the lawsuit were correct. He declined to answer further questions, but it's worth noting that the second defendant on the lawsuit, Security Industry Specialists, might explain the contradiction - it could have been that company which used facial recognition to analyze security footage after the fact, and possibly outside of Apple's facilities.

SIS Security doesn't explicitly mention Apple as a client on its public website, but the third-party firm seems to have a long working relationship with Apple, and a 2016 employee handbook hosted at its website specifies Apple as a client. theverge.com

   Read the full lawsuit filing here: Bah v. Apple Inc.

Supreme Court Backs Businesses, Curbs Class Arbitration
5-4 Decision Sides with Retailer in Blocking Class-Action Lawsuits

An ideologically divided U.S. Supreme Court gave businesses more power to channel disputes into individual arbitration proceedings, siding with lighting retailer Lamps Plus Inc. who was trying to prevent its employees from pressing group claims stemming from a phishing attack.

The 5-4 ruling said courts shouldn't allow class arbitration unless an agreement clearly authorizes that type of proceeding. It's the latest in a line of Supreme Court decisions that have backed arbitration and helped companies avoid the prospect of costly class actions filed by workers and consumers.

The ruling is a victory for Lamps Plus Inc., reversing an appeals court ruling that interpreted its accord with its workers as allowing class arbitration. The phishing attack took place in 2016, when a Lamps Plus employee received what appeared to be an email from a colleague requesting copies of worker W-2 tax withholding forms. The duped employee responded by sending the forms of 1,300 workers.

The company told the workers about the attack and offered a year of credit-monitoring services and identity counseling. But one of the workers, Frank Varela, said a fraudulent 2015 federal income tax return was filed in his name. Varela sued in federal court in California and sought class action status on behalf of his fellow workers. bloomberg.com

LVMH Told VP, Litigator to "Simply Tolerate" Years of Sexual Harassment
LVMH Moet Hennessey Louis Vuitton is being sued for "doing everything it could to bury" years of sexual harassment experienced by a female executive at its New York headquarters. According to the complaint that LVMH's Litigation Counsel and Vice President of Legal Affairs Andowah Newton filed in a New York state court on Tuesday, she has been exposed to "sexual harassment at the hands of a senior level management employee ... that continued for years" and the parent company for Louis Vuitton, Dior, Celine, and Givenchy, among 70+ other brands, did very little to remedy it.

On various occasions "between late 2015 and 2018," Newton alerted LVMH's in-house counsel of the harassment, initially making informal reports because she is "familiar with the image-obsessed culture at LVMH [and was] worried that any sort of formal reporting would result in backlash against her, not the harasser." Newton claims that she hoped that "by informally reporting the sexual harassment, LVMH would resolve the problem without the potential negative effects that could follow from a formal report."

However, instead of remedying the problem, LVMH tried to "intimidate Ms. Newton into not pursuing her claims and [attempted to] convince Ms. Newton that the harassment was just a byproduct of being an attractive woman who works at a company with a French culture, and thus, should simply be tolerated." thefashionlaw.com

CCO Survey Identifies Ethics and Compliance Areas for Enhancement
A new report by KPMG LLP shows a consensus across industries that enterprises plan to strengthen their ability to detect and prevent ethical misconduct by enhancing key compliance areas of investigations, monitoring and testing, due diligence and governance. This comes in light of recent technology advances and expanding digitization that have accelerated an increasing convergence of business models and markets across disparate industries - and which have focused awareness on high-profile events such as data breaches, questionable sales practices and organizational misconduct.

The report, "KPMG's 2019 CCO Survey: Insights for the future of ethics & compliance," points out that most organizations, independent of industry, are taking ethics and compliance risks seriously. Based on a survey of 220 chief ethics and chief compliance officers (CCOs) representing the largest organizations in various industries, the report identifies mature ethics and compliance areas and offers guidance for improvement where necessary. prnewswire.com

EEOC Announces Flurry Of Discrimination Settlements
The U.S. Equal Employment Opportunity Commission has announced five settlements in disability, religion and age bias cases since Thursday, garnering a total of $415,000 in payouts and wrapping up lawsuits against companies including retailer Party City and grocery store chain Safeway. law360.com

Owners of Fas Mart stores agree to settlement in complaint over service animal
A Richmond-based company that owns convenience stores in 22 states, including Fas Mart stores in Virginia, has agreed to settle a complaint under the Americans with Disabilities Act over the alleged refusal to serve an individual with disabilities who was accompanied by a service animal.

Under the settlement, according to the U.S. attorney's office, GPM Investments LLC has agreed to adopt a service animal nondiscrimination policy for the 1,400 stores it operates. The company also agreed to train its employees about the policy, display signs in stores indicating that service animals are welcome and pay $1,000 in damages to the complainant, authorities said. richmond.com

Birmingham, AL: Crime Stoppers sergeant optimistic about time-delay safes at CVS stores aimed at preventing robberies
We spoke with Crime Stoppers to find out whether they think the new time-delay safes, now installed at all 186 CVS pharmacies in Alabama, will help cut down on robberies. The goal is to prevent robberies and combat opioid abuse because of the delayed time it would take for employees to be able to open the safes.

Sgt. John Pennington with Crime Stoppers said for several months, these robberies at pharmacies weren't showing any signs of slowing down.  "For a period of time, it was happening every week," he said. "Something had to be done."

Crooks came in, demanded pills, and got out quickly with potentially thousands of dollars worth of pills that would then end up on the streets.

"This is obviously a huge issue for the state and nationally, and we are locked arm and arm to keep working at it and fighting it," said Tom Moriarty, Executive Vice President, Chief Policy and External Affairs Officer, and General Counsel for CVS Health. richmond.com

Georgia Retailers Organized Crime Alliance Awards Loss Prevention Scholarship
This March the Georgia Retailers Organized Crime Alliance (GROC) was proud to award its annual scholarship to Ms. Kylie Jo Bell Rudy of Cumming, GA! This annual $1,000 award goes to select interns in the Kennesaw State University Criminal Justice program who have exhibited a strong interest in the field of loss prevention. Ms. Rudy, a senior, who completed the Loss Prevention Qualified Certification Course this past summer is looking forward to an internship with TJX Companies.

Thank you Dave Magersupp, Senior Manager - Loss Prevention, Verizon for this submission

America's Biggest Supermarket Company Struggles With Online Grocery Upheaval
Kroger adjusts operations and invests in technology to hang on to customers who avoid stores; CEO says 'We've got to get our butts in gear'

Not since Walmart Inc. first pushed into groceries in the late 1980s have traditional chains faced so many challenges. E-commerce is transforming the business, forcing cash-strapped companies to overhaul their operations and invest heavily in technology and talent to keep customers from straying to Amazon.com Inc. At the same time, they have to keep food prices as low as consumers have come to expect.

The transition has proven rough for Kroger, which stayed focused on store sales long after mass-merchant competitors were investing in online-ordering technology and delivery services. Executives have debated which investments to make and how drastically to change the company's business model. Some would-be technology partners have been turned off by what they see as the grocer's conservative culture-including members of one group who stormed out of a meeting in protest. wsj.com

Walgreens, Rite Aid raise minimum age to buy tobacco to 21

New York moving ahead with statewide ban on plastic bags

Bed Bath & Beyond shakes up its board amid pressure from activist investors

UK: Majestic Wine mulls selling 200 stores amid online shift

France: Amazon to install pickup lockers in 1,000 Casino Group retail locations

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The Chipotle Hack And The Troubling Trend Of Credential Stuffing
Reports have appeared all over social media, particularly via Reddit and Twitter, about Chipotle user accounts being pirated, with hundreds of dollars' worth of food ordered to customer cards that those customers never saw. In many cases, according to reports, the delivery addresses on the fraudulent orders were to states different from the home addresses on the accounts.

There is a bit of a twist in this often-told tale of breached consumer data: Chipotle maintains that the company itself has not been breached. Consumers often repeat passwords across sites, the firm noted, and fraudsters use a technique known as credential stuffing - wherein they've taken email addresses and passwords gleaned in other attacks, and used them to brute force their way into customers' Chipotle accounts.

Chipotle customers, incidentally, beg to differ, with many swearing that their Chipotle passwords were used solely on that site, and that there was no way they were snatched in an unrelated hack. When asked directly, Chipotle Chief Communications Officer Laurie Schalow said the firm is "monitoring any possible account security issues, of which we're made aware, and continue to have no indication of a breach of private data of our customers." She further noted that the firm is pretty sure credential stuffing is the root cause in this case. pymnts.com

Online Retailer Accused Of Secretly Recording Customer Info
Online retailer Harriet Carter Gifts used NaviStone Inc.'s software to secretly record and use identifying information customers typed into forms on the retailer's website, even if that information was never officially submitted with an order, according to a Pennsylvania woman's $5 million proposed class action lawsuit moved to federal court Friday.

Originally filed in the Lawrence County Court of Common Pleas, Ashley Popa's lawsuit claimed that Harriet Carter used marketing company NaviStone's software to match online customers' otherwise-anonymous shopping to personal identifying information captured from the user's browsing and information they typed into online forms, even when those forms were never officially submitted with an order. NaviStone denied the allegations in a statement to Law360 early Tuesday. law360.com

WannaCry Stopper Pleads Guilty to Writing Banking Malware
Marcus Hutchins, the British computer security expert who helped halt the massive WannaCry ransomware outbreak in mid-2017, has pleaded guilty to developing banking malware.

Hutchins, 24, of Devon, England, had previously maintained he would fight U.S. charges that he developed the Kronos malware, also known as UPAS Kit. But on Friday, in a statement posted to his website, Hutchins says he has decided to plead guilty. bankinfosecurity.com

Google's Drone Delivery Business Becomes First to Get FAA Approval
Routine customer deliveries to begin in Virginia 'within months'

An offshoot of Alphabet Inc.'s Google has become the first drone operator to receive government approval as an airline, an important step that gives it the legal authority to begin dropping products to actual customers.

The subsidiary, Wing Aviation LLC, now has the same certifications that smaller airlines receive from the U.S. Federal Aviation Administration and the Department of Transportation. It plans to begin routine deliveries of small consumer items in two rural communities in Virginia within months, the company said.

Drone regulations still don't permit most flights over crowds and urban areas, limiting where Wing can operate. But the approvals signed by the FAA on Friday and Monday give the company the ability to charge for deliveries of clients' goods in Virginia and apply for permission to expand to other regions. bloomberg.com

Carlos Kizzee, Melinda Reinicker to Join Retail & Hospitality ISAC
The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today announced two new strategic hires: Carlos Kizzee as vice president of intelligence and Melinda Reinicker as director of marketing and communications. rhisac.org

J.C. Penney pulls the plug on contactless payments

Popular 'WiFi Finder' App Leaks 2 Million+ Passwords


Infamous Ottawa McDonald's cuts hours, hires guards as security concerns rise
Fast food location is one of the top spots in the city for 911 calls

The infamous McDonald's at 99 Rideau St. will no longer serve overnight customers due to security issues, according to the franchise owner. The fast-food restaurant used to be open 24 hours, but will now be open from 6 a.m. to 10 p.m. seven nights a week.

Adeel Hashmi, the owner of the franchise, said in a statement provided through McDonald's Canada that he's concerned about safety in the neighbourhood.

"I take the situation in the area very seriously and recognize the impact these changes will have on my business. Affected crew will be offered the chance to relocate to other restaurants in the area," he said.

The decision follows years of issues and a letter to McDonald's Canada from Ottawa's police chief, according to Coun. Mathieu Fleury.

"It's a great first step that they're closing earlier, that they're [hiring] security guards for the entire operation, but I'm cautious about being over-optimistic," Fleury said.

Bordeleau said the number of calls for help had steadily risen at the location, jumping from 647 calls in 2014 to more than 900 in 2017. cbc.ca

Retail apocalypse sweeping across Canada and U.S.
Canada isn't feeling the pinch quite as badly

The retail apocalypse is less terrible here in the True North than it is for our American cousins. Malls, for example, which sit empty and even abandoned in some U.S. cities, still have a vibrant life here. And international retailers hoping to conquer the world often start out in Canada on a trial run.

According to retail-insider.com, luxury brands and other international retailers continue to come here. So what's the big difference between U.S. and Canadian retail?

"The main difference I see is that the pure scale of the population of the USA and the relative wealth of the population drove the country to get over-saturated in retail," the Canadian-born, Washington D.C.-based Jardine said in a recent interview. "Favourable import tariffs with China and India, Vietnam etc. allowed for the vast availability of cheap goods and the eventual commoditization of the apparel category, fed by the 'more is more' cultural orientation."

"The aggressive competition for foot traffic to support the bricks and mortar overhead as online became more important created a promotional frenzy and dependency," she said. "That addiction got built into the prior year results and had to be 'anniversaried' into the sales results every year. I think that makes the USA unique from any other country in the world."

Canada, on the other hand, "has not had the population to support being oversaturated in retail space and has a very different import tariff system which has regulated inexpensive imports from China. And Canadians have traditionally leaned towards a 'less and better' orientation," Jardine explained.

The stores that do survive - south of the border - tend to be either high-end or low-end, with the middle market getting decimated.  torontosun.com


Best Buy Canada's Ron Wilson named RCC's Excellence in Retailing 2019 Distinguished Canadian Retailer of the Year
Retail Council of Canada (RCC) is honoured to announce that Best Buy Canada's President, Ron Wilson, has been named the recipient of the prestigious 2019 Distinguished Canadian Retailer of the Year. Mr. Wilson began his career at Best Buy 28 years ago on the front lines of a Future Shop store in Edmonton, Alberta. Since then, he has worked in numerous leadership areas of the company, including merchandising, operations, marketing, and e-commerce. Mr. Wilson is recognized by his peers in the Canadian retail industry for overseeing a strategic plan that resulted in the successful consolidation of Future Shop into the Best Buy brand and is moving the company towards providing a seamless omnichannel retail experience. newswire.ca

Calling Canadian Retailers!
Register for the 3rd Axis Canada Retail Leadership Forum

The Retail Landscape is changing and with these changes providing safety and security for your customers, staff and business is of utmost importance. Join us for the 3rd Axis Canada Retail Leadership Forum in Toronto, May 22-23. Full details here: http://bit.ly/2CFNRul

If you would like to attend this event please register here!

Canada Store Openings & Expansions

Domino's Pizza of Canada® Opens 500th Store
Beyond Meat gets a Canada-wide grocery store rollout
Saje Natural Wellness Continues with Store Openings After Rapid Expansion

Despite lineups, Sudbury cannabis store reporting 'fantastic' business since opening
Downtown Vancouver's 'Luxury Zone' Expands with New Retailers

Canadian retail sales up 0.8% in February

Shoppers Drug Mart launches second online medical pot portal

Illegal eye drops, acne cream sold in 2 Metro Vancouver stores pose health risks

Beer in corner stores could cost Ontario taxpayers $1 billion

Walmart Canada and WEConnect International Host Supplier Forum in Celebration of Canadian Women-Owned Businesses

Vancouver Wig Store Hit with Three Heists in Four Years
Quality Wigs are in High Demand for Thieves-Sell For Up to $3,500 Each
Eva & Co. Wigs, a Vancouver specialty wig store, has experienced three break-ins over four years. Its human-hair wigs sell for between $2,500 and $3,500 each. With 84 wigs unaccounted for, the investigation into the break-in at Eva & Co. remains open. macleans.ca

Guelph, ON: $6K worth of toothbrushes stolen in Guelph, couple suspected

Yellowknife, NT: CMP looking for woman implicated in multiple armed robberies

Penticton vape shop owner issues emotional appeal after alleged smash-and-grab

North York, ON: Second suspect arrested after man attacked with bear spray at Fairview Mall


Robberies & Burglaries

C-Store - Kerrobert, SK - Burglary
C-Store - Yellowknife, NT - Armed Robbery
Liquor Store - Wabamun, AB - Armed Robbery
Pharmacy - Durham, ON - Armed Robbery (Wilson Rd.)
Pharmacy - Durham, ON - Armed Robbery (King St.)
Vape Store - Penticton, BC - Burglary/Smash & Grab

View Canadian Connections Archives



The Zellman Group

The State of Civil Recovery

Stuart Levine, CEO,
The Zellman Group


The civil recovery business saw more change in 2018 than in the preceding 30 years combined, says Stuart Levine, CEO of The Zellman Group, an LP services and consulting company that offers retailers a suite of solutions including Civil Recovery, ORC Recovery, Analytics and more. In this LPNN interview, Stuart talks about the state of civil recovery, where he sees it going over the next few years, and how Zellman Group's dedication to customer service, client culture and ethics, together with state-of-the-art technology, keeps them at the forefront of recovery solutions.

Joe & Amber Discuss Organized Retail Crime

Quick Take 2

Joe LaRocca
, VP & Senior Advisor, Loss Prevention, RetaiLPartners

Amber Bradley
, Owner & Brand Strategist, Calibration Group, LLC


According to the latest NRF ORC Study, 92% of retailers report being a victim of Organized Retail Crime, with 71% saying the problem is getting worse. Joe and Amber discuss the outlook for a federal ORC law, the progress state laws and ORCA's have made, and what a regional or district LP manager can do to help the problem on a local level.




The Cost Of Counterfeit Merchandise: $323B A Year
Counterfeits caused the loss of $323 billion from the global economy in 2018 alone, and an estimated 2 out of every 5 'brand name' products consumers think they are purchasing online are counterfeits. It's almost impossible to know the difference sometimes unless you know what you are looking for - often times counterfeiters have obtained information about the products through manufacturers, a key component of our current trade war with China. How can you protect yourself from counterfeit merchandise?

More than one in four consumers has reported discovering a purchase they made online turned out to be a counterfeit. A terrifying 16% of medications purchased online turned out to be counterfeit, as well as 22% of supplements. Makeup and skincare products are also highly likely to be fakes, with 25% of skincare products and 32% of makeup bought online being fake.

Be wary of mobile apps and advertisements on social media sites - 20% of advertisements are peddling counterfeit merchandise, as are 22% of mobile apps. But even well known search engines and marketplaces aren't immune to the scourge of counterfeits. valuewalk.com

BOPIS Implementation Could Reduce INR Chargebacks
Items purchased online can often go missing between the warehouse and the customer's doorstep. Unfortunately, the result for e-commerce merchants is all too often an item-not-received (INR) chargeback.

According to antifraud technology company Signifyd, though, the 'Buy Online Pickup In Store' (BOPIS) option has potential to mitigate those INR chargebacks.

In addition to potentially reducing INR chargebacks, offering secure pickup locations can reduce shipping costs for both merchants and consumers. Martinez points out that customers don't want to wait for online purchases to be delivered, which is in part why Amazon Prime had such success. Offering delivery options and flexibility also creates a more positive customer experience that could actually increase sales. cardnotpresent.com

Amazon adds in-garage option to delivery choices


Retailers and Dunwoody Police Partner
in 'Operation Spring Cleaning 2019'
24 Arrested, $6,300 in Merchandise Recovered

Last week GROC began a long-term and on-going partnership with the Dunwoody Police Department by holding its first ever ORC Blitz named 'Operation Spring Cleaning'. With 15 retailers participating the area around Perimeter Mall in the northern Atlanta Suburb of Dunwoody was saturated with law enforcement, both in uniform and plain clothes, as well as plenty of our valuable loss prevention professionals. To find coverage on the event from the Atlanta Journal Constitution please click HERE.

We believe the intended message was heard loud and clear by our results below: do not shoplift in Dunwoody! GROC looks forward continuing this partnership with the Dunwoody Police Department, as well as partnering with other law enforcement entities throughout the state to stem the tide of retail crime in Georgia. If you are a law enforcement agency, and you are interested in more information regarding conducting an ORC Blitz in your jurisdiction, contact us at info@georgiaroc.org.

Thank you Dave Magersupp, Senior Manager - Loss Prevention, Verizon for this submission

Update: Chamblee, GA: Tips help solve a $100K Jewelry heist
Police said FOX 5 viewers calling in tips helped Chamblee detectives solve a jewelry heist worth $100,000. "After FOX 5 news released the video, we were able to get multiple calls," said Chief Kerry Thomas. "We're very pleased with the recovery of such high dollar items...[which] is sometimes unheard of," he said, noting the swift recovery after people called in the information that led to an arrest. On Good Friday evening, police said 43-year-old Alexander Shanel Brown-- wearing a "Be A Good Human" sweatshirt-- broke into the Ringcrush jewelry warehouse in Chamblee. Investigators believe he stole 2,600 rings and pieces of jewelry in the hopes he could sell them to a pawn shop. Brown is in the DeKalb County Jail on second-degree felony burglary charges. fox5atlanta.com

Medford, OR: $5,000 Best Buy crime spree ends with 2 arrested
Bradford Lawrence Andrews, 53, and Cambria Shae Reis, 40, face felony counts of organized retail theft alleging they stole or attempted to steal more than $5,000 worth of merchandise in the span of 90 days, according to documents filed last week in Jackson County Circuit Court. Andrews and Reis were arrested April 11 in Medford on accusations they attempted return fraud on a $1,999 computer in the Medford store and shoplifted an iRobot Roomba i7 vacuum valued at $799. Prior to the Medford incident, the couple allegedly stole two high-performance Alienware gaming laptops valued at $3,298 from the electronics store in Gresham. A store in Springfield told Medford police that Andrews and Reis made a theft attempt in Lane County. mailtribune.com

Helena, MT: Woman charged with felony theft, merchandise totaling $1,500

Ocala, FL: Thief makes off with $1,200 haul of tools and electronics from Wal-Mart

View ORC Archives

Submit your ORC Association News

Visit ORC Resource Center


Shootings & Deaths

Everett, WA: Suspect arrested in the Stabbing Death of a Grocery Clerk during an Armed Robbery; Customer wounded
A 25-year-old Everett man is behind bars accused of robbing then murdering a convenience store clerk late Monday night. It all happened at the Broadway Grocery store in the Pinehurst neighborhood of Everett. Police say the suspect also attacked a customer who interrupted the crime, and the suspect was arrested only a few blocks away from the store. Investigators from the Everett Police Department and the Washington State Patrol spent hours Tuesday scouring the crime scene after a clerk and customer were robbed and attacked by a man with a knife. Police say the clerk died from his stab wounds and a female customer who interrupted the crime was able to escape the assault.

"The suspect also attacked her and tried to stab her," said officer Aaron Snell. "Fortunately, she was able to fight him off and sustained very minor injuries." Police dogs were trailing the suspect while officers eventually caught up to him at only blocks away where he allegedly admitted to his roommate his role in the crime. q13fox.com

Update: Richmond, VA: C-store Clerk charged with gunning down Robbery suspect
Jeremy Simmons is charged with Voluntary Manslaughter for an incident in February. Simmons chased a Robbery suspect from his C-Store, shooting at the suspect as he ran off. wric.com

Ladue, MO: Police investigating officer-involved shooting at Schnucks
in the Ladue Crossing Shopping Center

According to Benjamin Granda, St. Louis County Police said, the call to Schnuck's Grocery store was for a disturbance following a shoplifting incident, that may be tied to a possible strong-armed robbery involving 2 suspects. The suspect in question, a 33-year-old female encountered a female officer from the Ladue Police Department and told the officer she was injured. What happened next according to police that the officer attempted to arrest the female suspect who resisted and struggle ensued resulting in the officer shooting the suspect. She was transported to the hospital in critical condition with a gunshot wound to the torso. The second suspect, a male fled the scene. fox2now.com

Robberies, Incidents & Thefts

Daytona Beach, FL: Police take down Armed Robbery suspect at Walgreens
The Daytona Beach Police Department has released footage of the arrest of an armed robbery suspect at the Walgreens near West International Speedway Boulevard. Police said officers shot the suspect Tuesday afternoon after he walked into the store and demanded drugs and money. The footage shows the suspect jump over the counter with a rifle in hand. No Employees or Officers were injured. clickorlando.com

Fugitive Wanted Since 2015 On Multi-State Jewelry Store Robbery Charges Apprehended
Arthur Berry Jr. was arrested by the FBI's Phoenix Division on March 18, 2019 and was returned to Michigan earlier this week to face charges for conspiring to interfere with commerce by robbery. Berry, 32, from Detroit, Michigan, was found in Phoenix, Arizona, where he allegedly fled in 2015 after being indicted by a federal grand jury earlier that year. Berry was a leader of a group that conducted the following robberies: September 2014: Jared the Galleria of Jewelry in Toledo, OH; October 2014: Lux Bond & Green Jewelers in West Hartford, CT; November 2014: Fink's Jewelers in Sterling, VI; November 2014: RF Moeller Jewelry in St. Paul, MN; February 2015: Jared the Galleria of Jewelry in Erie, PA; September 2015: Jared the Galleria of Jewelry in Portage, MI.

Berry was the only remaining fugitive out of nearly two dozen subjects that have been prosecuted since 2014. Berry's co-defendants all pled guilty and received various sentences, including a fourteen year prison term for one of the group's leaders, Cedarrius Frost. justice.gov

Great Fall, MT: Goodwill employee accused of stealing $4k; refund fraud
Goodwill's Asset Protection and Management advised the officer that they had already spoken to Jennifer Renee Lee, 46, who admitted she stole money from the store. In an interview with police, Lee allegedly admitted to stealing cash by printing duplicate receipts of real transactions, then using the duplicates to authorize fake returns on her register. greatfallstribune.com

White Bear Lake, MN: Father and daughter stole thousands from liquor store where they worked


Authorities Seize Over $11 Million Worth of Fake Championship and Team Rings
Over $11 million in counterfeit championship and team rings are now in the hands of authorities as reports claim the United States Customs and Border Protection seized 177 fake pieces. On Tuesday, the Customs and Border Protection announced that they were able to track and intercept a shipment carrying $11.7 million worth of fake team jewelry from China into the United States. Per reports, the bust took place on March 11 and the inventory included merchandise posing to be from official MLB, NBA, and NFL teams. Along with replicas of the standard team rings, it is said officials also confiscated imitations of the Philadelphia Eagles' and New England Patriots' Super Bowl rings as well as the New York Yankees' World Series rings. tmz.com


AT&T - Fayette County, GA - Armed Robbery
AT&T - Cleveland, OH - Robbery
C-Store - Lakeland, FL - Armed Robbery
C-Store - Everett, WA - Armed Robbery /Clerk killed
C- Store - New Haven, CT - Armed Robbery
C-Store - Stockbridge, GA - Burglary
C-Store - Goose Creek, SC - Armed Robbery
C-Store - Albemarle, NC - Robbery
Family Dollar - Cleveland, OH - Robbery/ Assault on employee
Games/ Electronics - Hinesville, GA - Burglary
Grocery - Ladue, MO - Armed Robbery/Shooting
Grocery - Corvallis, OR - Robbery/ Assault on LP
Restaurant (Subway) - Norwich, CT - Armed Robbery
Restaurant - Hamilton Township, NJ - Burglary
Restaurant (Domino's) Trenton, NJ - Burglary
T-Mobile - San Diego, CA - Burglary
Walgreens - Daytona Beach, FL - Armed Robbery
Welding Supply - Thousand Palms, CA - Burglary
7-Eleven - Hamilton Township, NJ - Armed Robbery



Daily Totals:
13 robberies
6 burglaries
1 shooting
1 killed




Gary Senior promoted to Cluster LP Manager for Amazon (UK)

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Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Corporate Investigations Supervisor
Irving, TX
The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...

Field Loss Prevention Manager
Dallas, TX

● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations
● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...

Manager, Regional Asset Protection
Bay Area/San Francisco, CA

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Manager, Regional Asset Protection
Denver, CO

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...

AP Supervisor
Middleton, WI

An individual who is committed to safeguarding the assets of our brand through the education and training of associates, implementation of effective policies and the leveraging of existing and new technology.

This position will be responsible for:
● Maintaining the safety and security and overseeing the Asset Protection offices at our Middleton and DeForest campuses...

Regional Investigator
Westlake Village, CA

This Regional Investigator will support Guitar Center's largest region of stores while influencing and partnering with field leadership across districts and working closely with seasoned AP leaders. Under new leadership, the role of Regional Investigator will have the opportunity to contribute to redefining the department enterprise wide while building their own LP/AP skills...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager
Northern California

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

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Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility.

Just a Thought,

Gus Downing

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