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Quick Take 5


Quick Take 6

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View Event Recap & Pics Here



RILA AP Conference 2019
May 5-8

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live at NRF Protect'
June 11-13

NRF Protect
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events


In Case You Missed It

April's Moving Ups

35 New Senior LP's - 18 Appointments - 17 Promotions

Abercrombie & Fitch Co. promoted Colin Stewart to Sr. Director, Asset Protection (Europe, Middle East, APAC)
Ace Hardware Corporation promoted Brian Quast, CFI to Loss Prevention Manager - International and Field
ADT named Elliot Cohen To Lead Business Development
Amazon promoted Angela Rueber to Security Operations Manager - Global Security Operations Center
Amazon named Brett Detzer Investigations Manager, Global Security Operations
Amazon promoted Andrew Beckett to Senior Manager, Loss Prevention - Amazon Logistics
Amazon Web Services promoted Marc Rojas to Sr. Manager AWS Infrastructure Security Teams - AMER-West, South America, Canada
American Express named Jason Graves GSOC Director
Banfield Pet Hospital named Robert Solarczyk Director of Asset Protection, Worker's Comp and General Liability
Barneys New York promoted Mark-Anthony Jack to Director of Operations
Check Into Cash named Joe Renner Director of Safety and Security
Christmas Tree Shops named John Roaix, CFI Director of Profit Protection
David Yurman promoted Anthony Rodriguez to Senior Director of Loss Prevention, Commerce & Operations
Family Dollar Stores named Tina Sellers Vice President of Loss Prevention
Gap Inc. named Chris Batson, CFI Director of Loss Prevention, Institutional Shrink & Analytics
Goodwill of Central & Southern Indiana named Leo Anguiano Director - Loss Prevention & Corporate Security
Hallmark Cards promoted Art Silva to Retail Director - Project Management & Strategic Initiatives
Hamrick's named James Kralik Director of Asset Protection
Hudson's Bay Company named Jennifer Welch Corporate Investigations Manager - Southwest Region
Johnson Controls promoted Martin Renkis to General Manager, Cloud Solutions, Global Security Products
Loomis named David Robbins Corporate Loss Prevention Manager
Macy's promoted Peter Mola to Senior Regional Director - Operations & Asset Protection
Mattress Firm named Anthony Vanderhorst Senior Manager, Corporate Security
MedMen promoted Chris Rodriguez to Vice President, Global Security Operations
Mister Car Wash named Jim Figueredo first Director of Asset Protection based in Tucson, Arizona
Party City promoted Karyn Beaty to Corporate Director, Communications/CSAT/Projects
Pier 1 promoted James Stark to VP of Loss Prevention & Risk Management
Northgate Markets promoted Idmelda Perez, LPQ to Director of Audit
Ross Stores promoted Trisa Gildard to Senior Regional LP Director
siffron named Fabrizio Valentini President & CEO
SmileDirectClub named Chris Anderson, CFI Director - Asset Protection
The Walt Disney Company named Andrea Cunningham Vice President, Parks & Resorts International
ThinkLP Appoints Industry Veteran Rhett Asher as Vice President, Strategy
Varo Money, Inc. promoted John Mearls to Senior Director Fraud Operations & Customer Dispute Resolutions
Walmart promoted Troy Vanover to Senior Manager, Walmart eCommerce


Timothy Hall promoted to Director of Asset Protection for 7-Eleven
Previously, Timothy was a Zone Asset Protection Manager for the retailer, and has held other roles since he started there in 1999 including Field Consultant/District Manager and LP Specialist. Prior, Timothy was in Operations Management at Publix Super Markets for over fifteen years. He is earning his Bachelors of Arts in Business Administration and Management from University of Phoenix. Congratulations Timothy!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


E-Book: 8 Ways to Connect with the Retail C-Suite

A hot topic this year is focused around how to get buy-in from senior management to get what you want. It can be frustrating knowing what new technology your store needs to succeed but not having the other side see it.

Axis Communications has just released a new eBook on 8 ways to connect with the retail C-suite. It provides expert tips on getting the green light for your projects and real-world examples from other retailers like furniture guru RC Willey. Download the eBook here.

Hanwha Techwin Launches New Mini-Series Camera

The retail industry asked and Hanwha Techwin listened with the new Wisenet Q Mini series. Visit our RILA booth #425 to see this line-up, which is coming soon and is 3.9 inches, about 40% smaller than its predecessor. Thanks to this feature, the Wisenet Q Mini series perfectly blends into any interior while facilitating an effortless installation anywhere, even on a ceiling or a wall inside and outside of retail stores.

The Wisenet Q Mini series consists of four dome cameras (QND-6011/QND-6021/QND-8011/QND-8021) supporting 2MP to 5MP resolution. As an expansion of the Wisenet Q series, this line-up adopts all the advantages of the previous Wisenet Q series while supporting essential video security functions at a reasonable price. Hanwha Techwin also plans to launch various types of Q Mini series including flateye and fisheye cameras within this year to expand customer satisfaction.

To learn more, visit our RILA booth #425 or contact Jordan Rivchun, Hanwha Techwin Leader - Retail Solutions & Strategy, North America, at jordan.rivchun@hanwha.com.

Gearing Up For RILA AP Conference Next Week
In addition to a compelling educational program with nearly 20 VPs of AP presenting in sessions, including one VP coming all the way from Australia!, they've got several new initiatives this year at the conference - e.g. Startup Speed Dating, Women in Retail Asset Protection Networking Reception, Women in Law Enforcement Breakfast Panel (female Police Chief, DA and FBI ASAC). And, their AP Innovation Awards feature 8 finalists from 6 countries. Should prove to be a great week!

Check out the program here. It's not to late to register.

SIA Education@ISC Seeks Conference Proposals for ISC East 2019 and West 2020
The Security Industry Association (SIA) and ISC Security Events have announced that the SIA Education@ISC team is seeking quality session proposals for ISC East 2019 and ISC West 2020. Proposals can be submitted for ISC East and West starting Wednesday, May 1. securityindustry.org

BOPIS May Drive RFID Adoption in Retail
The problem for retailers is that as they merge their online and store channels, the need for accurate, near-real-time inventory increases dramatically. Retailers cannot disappoint shoppers by not having products when customers go to pick them up.

Some retailers are now realizing how bad their inventory accuracy is, as they receive complaints.

As BOPIS increases in popularity, and as more retailers start shipping items from stores, promising same-day delivery, inventory issues will become even more serious. I think this will be the thing that pushes retailers to adopt RFID on a mass scale. You simply cannot execute a true single-channel strategy without knowing precisely what you have in inventory and where it is located in near-real time.

Forbes.com published an article this past November, titled "Why the Time Is Now for the Forgotten Technology of Retail." The article concludes that RFID is no longer an expensive luxury-it is "now key to unlocking omnichannel success." rfidjournal.com

DOJ Criminal Division Announces Publication of Guidance on Evaluating Corporate Compliance Programs
The Criminal Division announced today the release of a guidance document for white-collar prosecutors on the evaluation of corporate compliance programs. The document, entitled "The Evaluation of Corporate Compliance Programs," updates a prior version issued by the Division's Fraud Section in February 2017. 

The guidance document sets forth topics that the Criminal Division has frequently found relevant in evaluating a corporate compliance program, organizing them around three overarching questions that prosecutors ask in evaluating compliance programs: First, is the program well-designed? Second, is the program effectively implemented?  And, third, does the compliance program actually work in practice? 

The document was compiled with the input of components across the Division, including attorneys from the Office of the Assistant Attorney General, Fraud Section, and the Money Laundering and Asset Recovery Section. For the full guidance document, click here. justice.gov

How to Blow the Whistle to the SEC
Becoming a whistleblower requires planning. For example, do you report the fraud internally first or go directly to the SEC?

Want to blow the whistle on your company and receive a fat monetary award from the Securities and Exchange Commission for reporting a securities law violation?

Since the SEC Office of the Whistleblower announced its first award in 2012, it has issued 29 of them exceeding $1 million. One of those was a payment of nearly $50 million to two joint whistleblowers, according to law firm Katz, Marshall & Banks. What's more, in the government's fiscal year 2018, the SEC issued awards in the amount of $168 million to 13 individuals, more than in all previous years combined. While the SEC has proposed recently that it impose a cap on awards, providing a tip can still be lucrative (besides, of course, being the right thing to do.)

Becoming a whistleblower requires a lot of forethought, though. Do you report the fraud internally first or go directly to the SEC? Should you provide the tip anonymously, and should you expect to be able to remain anonymous? Is this a case the SEC would be interested in enforcing and can you make a compelling argument that it do so? Finally, and most important for some potential whistleblowers, does U.S. law protect a whistleblower from retaliation by his or her employer?

The following are some points to think about before taking the plunge. These points are based on Katz, Marshall & Banks' SEC Whistleblower Practice Guide, released this week. cfo.com

Amazon's home security firm Ring is hiring journalists to report on crime
Amazon is building out a new media news team to write crime alerts for its neighborhood watch app, Neighbors. The app was set up by security firm Ring, which it acquired in 2018 for $1 billion.

Ring and Neighbors' mission is to reduce crime in local communities.

These alerts draw greater attention to crime in neighborhoods and could encourage customers to invest more in-home security. It would also help prevent theft of Amazon packages. businessinsider.com

The Booming Cannabis Industry
It now employs more than 121,000 full-time workers and another 50,000 indirect full-time hires. By 2021, this industry's total employment should top 414,000. That's more than a 100% increase.

This year alone, global revenue is expected to jump 39% to $17 billion.

2018 was a breakout year for the pot industry. The number of active U.S. marijuana licenses surged more than 82% to 17,350. energyresourcesdigest.com

Running Toward the Chaos:
A Q&A With Whole Foods' SVP for Legal Affairs & General Counsel, Heather Stern

Heather Stern has a lot in her cart. As the senior vice president for legal affairs and general counsel at Austin, Texas-based Whole Foods Market Inc., she oversees a nearly 75-person team that handles everything from litigation to loss prevention.

She joined the popular health food grocery chain in April 2017, just three months before Amazon announced that it would acquire Whole Foods for $13.7 billion. Previously, she had spent nearly 12 years at Office Depot Inc.

How did you lead the legal department through the transition of being acquired by Amazon?

Anytime there is a big change in the company it is challenging. But I have a philosophy with respect to that: Run toward the chaos. And what that means is that when things are difficult or challenging, you run toward it as opposed to away from it because that is how you grow as a lawyer and as a person. law.com

The biggest mall owner in the US "can't guarantee" there won't be more retail wreckage this year
The biggest mall owner in the country is anticipating the pace of retail store closures will slow after a nasty start to the year. But its CEO won't make any promises.

"I think most of the bad news is behind us," Simon Property Group CEO David Simon told analysts on a post-earnings conference call Tuesday, referring to store closures and retail bankruptcies. "But I can't guarantee it." cnbc.com

Man makes terroristic threats at Auburn Mall, Mass., nearby schools locked down

ISC West 2019 - Biggest Ever With 40% Growth in Emerging Technologies Zone

Quarterly Results
CVS Q1 Retail Pharmacy comp's up 4.9%, front store comp's up 0.4%, sales up 3.8%
Yum Brands Q1 comp's up 4%
Lumber Liquidators Q1 comp's down 0.8%, sales up 1.7%
Regis Salons Q3 system wide comp's down 2.4%, revenue down 15.5% (closed 117 salons)
Carter's Q1 US Retail comp's down 3.7%, retail net sales down 1.7%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality





New CTB Tracker Utilizes Latest Tracking Technology to Crack Down on Cell Tower Crooks

Cell tower battery theft cuts lifelines during emergencies, but with CTB Tracker cellular providers can secure their assets against this growing trend

Malvern, PA, May 1, 2019:
According to authorities, thieves are now targeting batteries that help to keep cellphone service and 911 calls connected during emergency situations. Criminals break into cell tower base stations to steal batteries, which can be easily fenced to scrap metal dealers that pay by the pound. The remote locations of these towers make them vulnerable and criminals can commit the crime virtually unnoticed. Thus, the towers are prime targets for thieves looking to make a quick buck, leaving cellular providers unaware that theft has even occurred until it's too late.

Installing CTB Tracker helps telecom companies protect against the growing levels of battery theft and reduce the capital expenditure costs associated with replacements. More important than reducing costs, ensuring batteries are there and ready to provide uninterrupted cell service can be critical during disasters or other emergency situations.

Cell Tower Battery (CTB) Tracker utilizes proven GNSS/GPS tracking technology to help law enforcement locate and recover stolen batteries. When a confirmed theft occurs, CTB silently signals police to lock in on the target, move in for the arrest and recover the stolen assets.

Cell Tower Battery (CTB) Tracker offers the following key benefits to users:

  • Automatically detects theft

  • Covert design

  • Interval reporting every 12 hours for Device health check

  • GNSS, Cellular and WiFi tracking options provide precise location reporting

  • Text and email notifications of activations and status

  • Stores data if cellular signal is lost to preserve track data

  • Self-charging battery

  • RF to pinpoint final Device location

Mary Pifer, VP of Global Product Management and Marketing for 3SI, said, "Our telecom customers asked us for help in stemming these kinds of infrastructure thefts. Partnering with a company as strong as EnerSys® made all the difference. Our customers are thrilled with the final product and look forward to an almost immediate ROI in terms of both costs and network reliability."

Read the full press release here.

For more information about Cell Tower Battery (CTB) Tracker, visit 3si.com/ctbtracker





How to Properly Position the CISO for Success
Retailers Are 'Lagging' But Security Providers Get It

Companies committed to staying ahead of cyber threats highly value the role of the CISO and view security as an enabler and core to the business. In these companies, CISOs typically report to the CIO, with a dotted line to the CEO and board. This is the most common reporting structure for large companies with a mature cybersecurity program.

For compliance-focused companies, the CISO may report to a compliance function, or even be the compliance function. This can manifest as the CISO reporting to the CFO or General Counsel.

Retail has lagged other industries, with the CISO typically reporting two layers or more below the CEO.

Companies that recognize that cyber risk expands beyond their own IT systems have started to think more broadly about cybersecurity as a business risk and align the CISO to an Enterprise Risk Manager or Chief Risk Officer.

Product security is another factor that is changing CISO reporting structure and responsibilities. Companies producing connected products have begun to recognize the critical role security plays in the design, development and ongoing support of those products. We are seeing CISOs take on the responsibility for product security. This is most common in the security industry where the CISO is more likely to report to the CEO. Companies that have a business model built on selling security products recognize how the CISO is integral to the business.

Deciding upon a proper reporting structure for the CISO is not a one-size-fits-all approach and it requires a deep understanding of both the organization's security objectives and leadership's perspective on security. As CISOs assume a permanent seat at the executive table, it is important to choose a reporting structure that gives them the executive access they need to successfully inspire and direct others across the organization to advance security and compliance initiatives. securitymagazine.com

Data Privacy Regs are Coming, and the Number 50 is Worrisome
It's time for businesses to unite and back a single federal data privacy law. If not, we might end up with 50 different laws.

Business leaders should not only embrace data privacy regulations, they ought to actively push for a federal law covering all Americans. Before you dismiss this notion, consider the alternative: outright chaos that benefits no one.

The majority of companies, to put it bluntly, simply don't have the expertise or resources to effectively handle the data requirements involved in dealing with 50 different data privacy laws.

There are two proposals currently making the rounds in the legislative branch: the Data Care Act and The Information Transparency and Personal Data Control Act.

While still far from becoming law, the intent of these acts deserves and requires bi-partisan support. Yes, debate and concessions will no doubt occur. But make no mistake: States will act on data privacy if the federal government does not. A federal regulation is not only a win for individuals, but for businesses as well. informationweek.com

Threat Intelligence Firms Look to AI, but Still Require Humans
Machine learning and artificial intelligence are helping threat-intelligence firms cover a greater area of the darknet, but human analysts will always be necessary, experts say.

Threat intelligence firms are racing to expand their machine-learning capabilities to capture more of the un-indexed parts of the internet, but somewhat ironically, human analysts and experts remain critical to the effort. 

Threat intelligence has quickly become a way for companies to keep abreast of vulnerabilities that impact their systems, breaches that affect their customers, and potential attacker interest. More than half of companies are using threat intelligence to improve their detection of attacks, according to a recent report from CyberEdge. A similar majority also used threat intelligence to help validate security alerts and signs of an attack and reduce the workload on their analysts, the same report stated. darkreading.com

A Crash-Course in Card Shops

Microsoft 365 Updated with New Compliance, Encryption, Privacy Controls


Calling Canadian Retailers!
Register for the 3rd Axis Canada Retail Leadership Forum

The Retail Landscape is changing and with these changes providing safety and security for your customers, staff and business is of utmost importance. Join us for the 3rd Axis Canada Retail Leadership Forum in Toronto, May 22-23. Full details here: http://bit.ly/2CFNRul

If you would like to attend this event please register here!

Circle K LP Exec Sean Sportun Using Technology to Capture Thieves
New Upgrades, Initiatives Help Law Enforcement & Drive Down Robberies

In certain parts of Ontario, Canada, when a cigarette pack goes missing from a convenience store, the police know almost immediately. For the past couple years, Circle K in Canada has been using tobacco tracker technology in cigarette packs, helping law enforcement capture more than 50 thieves.

"It continues to work phenomenally for us," said Sean Sportun, manager of security and loss prevention for Circle K's Central Canada Division. "It's understanding the industry and criminals and criminal trends out there. We can't have people engaging with the bad guys, and we can't lock up the product because that would be bad marketing, so we were thinking outside the box and saying, 'What if we put a GPS tracker in it?' It's about being a little creative and using technology in a way that can benefit you."

For c-stores, that means updating old ways of preventing loss from both internal and external sources, while integrating technology.

Getting Personal

Sportun started a "positive ticketing" program to help teens interact with local police and, in doing so, earn a coupon for a free hot or cold beverage, depending on the season. The coupons have the crime stoppers number on the back and give the hope that if a teen sees a crime, they will report it.

That bundled program helped build a sense of community that, in conjunction with GPS tracking, led to a 53% decrease in armed robbery and a 40% reduction in youth crime in stores where that had been a problem since positive ticketing began in 2007. In addition to community interaction, staff training is a big part of deterring theft.

Watching with Technology

"The camera system is a major component to deterring theft," Sturdivant said. "We have recently made a significant investment upgrading the cameras in all of our locations. Not only does the new system allow us to review incidents and investigate claims, it also allows us to be proactive in deterring theft."

"CCTV and the current platform we have with remote access that can dial into any store at any time has an impact on employees' psyche," Sportun said, "because they don't know when we're watching, when they're going to get a call. It keeps them on their toes and makes them think twice about wanting to steal or know that they need to be a little more creative. But then we can see and ask why people are doing things that are out of the norm." cstoredecisions.com

Organized Crime Group is Targeting Canadian Airports
Working in Teams That Specialize in Airport Thefts
A 60-year-old woman is facing multiple counts of theft for her alleged participation in what RCMP believe to be a larger, organized crime group targeting airports, including Vancouver's. Miriam Fajardo was arrested at Vancouver International Airport (YVR) in conjunction with an ongoing undercover RCMP theft investigation on April 17.

On Wednesday, RCMP said Fajardo had been charged with six counts of theft under $5,000, one count of obstructing a police officer, and one count of possessing identity documents to commit an indictable offence.

Earlier this week, RCMP said plainclothes teams have been at YVR conducting surveillance for theft issues primarily at the international arrivals terminal since March. Fajardo was arrested after officers saw her allegedly stealing a purse from a passenger in the terminal.

Police say other law enforcement agencies besides Mounties are interested in the accused and have been involved in the investigation. RCMP Insp. Keith Bramhill says in a statement that thieves who specialize in theft at airports generally work in teams and divert attention from passengers to steal valuables. cbc.ca

First Published in the Daily on April 29
Canada: McDonald's app customers are getting their accounts hijacked by hackers who spent as much as $2,000 on enormous orders of Big Macs & nuggets
McDonald's app users are being targeted by hackers who order more than $2,000 worth of meals and leave no trace. The "My McD's" app in Canada can be used to pre-order food and drink for collection, and stores credit card information for payments. So far in 2019 there have been dozens of reports on Twitter, App Store reviews, and Reddit that the app is often the target of hackers.

McDonald's says it is "aware" of the reports but is "confident in the security of the app." On some occasions, McDonald's Canada has refused to refund fraudulent transactions and urged users to contact their banks for compensation. businessinsider.com

Canada Store Openings & Expansions
Lululemon to open store with workout rooms, food and meditation space in Lincoln Park
Three pot stores get green light this summer in Medicine Hat
INDOCHINO Sees Explosive Growth Amid Canadian and International Expansion
Filipino fast-food giant Jollibee to open 1st Edmonton location
Hong Kong-Based Eyewear Retailer 'MUJOSH' Launches Aggressive Canadian Store Expansion
Australian Fashion Brand 'Silk Laundry' Opens 1st Canadian Storefront
Adonis opens third grocery store in Ontario
New Canadian Tire in Emerald Hills set to open
Gourmet grocer Urban Fare opens 1st Calgary location

Toronto, ON: Man arrested after nearly $40,000 in liquor stolen from LCBO
Charged with 56 separate thefts over the past year
Toronto police say they have arrested a suspect in a series of liquor store thefts involving almost $40,000 in stolen goods. Toronto police Const. Caroline de Kloet told the Star that five of the alleged thefts were from the Queensway location where the suspect was arrested. She couldn't provide the locations of the other incidents, but confirmed that 49 happened between December 2018 and April 2019. The other seven happened between February and September 2018. Janusz Domagala, 56, of Toronto, is charged with 56 counts of theft under $5,000, fail to comply with probation and fail to comply with recognizance. thestar.com

Winnipeg, MB: Owners of Jewish Cafe Staged Attack on their Own Business
Winnipeggers expressed shock and outrage after the Jewish-owned BerMax Caffé & Bistro was allegedly broken into, robbed and vandalized, and a female employee was purportedly assaulted on April 18. But in a shocking turn of events on April 24, Winnipeg police announced that the store's owners had been charged with public mischief for allegedly staging the attack.

"Investigators believe that the initial report of a robbery was staged. Further, the anti-Semitic graffiti and vandalism were also falsely reported as being done by outside suspects," the Winnipeg Police Service wrote on Facebook. cjnews.com

Vancouver, BC: Cop who threatened furniture store owner gets suspended sentence

Sudbury, ON: Staples employee who stole $5,000 in electronics to be sentenced June 5

Toronto, ON: Teens charged in string of alleged robberies in east end

Pair from Canada suspected of running ATM theft ring, police say

Hamilton, ON: Suspected drug dealer arrested after alleged Rexall theft

Airdrie, AB: Police seek three suspects in sunglasses theft

(Update) Eaton Centre shooter to be sentenced on June 26

West Shore, NS: Woman brandishes machete in dispute over Costco parking spot


Robberies & Burglaries

C-Store - Markham, ON - Armed Robbery
C- Store - Kitchener, ON - Robbery
Cafe - Winnipeg, MB - Burglary
Pizza Store - Ajax, ON - Armed Robbery
Undisclosed Business - Mississauga, ON - Armed Robbery

View Canadian Connections Archives



Hanwha Techwin America

Video Surveillance Built on Trust

Jordan Rivchun, Leader, Retail Solutions & Strategy and
Miguel Lazatin, Director of Product & Channel Marketing


As a leading security manufacturer, Hanwha Techwin America offers video surveillance products including network cameras, storage devices and video management systems founded on world-class optical design, manufacturing and image processing technologies. Miguel Lazatin and Jordan Rivchun explain how Hanwha can help retailers secure people, property and data while delivering a superior ownership experience through continuous innovation, unparalleled service and the highest standards of integrity.

Quick Take 7 with FaceFirst

Peter Trepp, CEO, FaceFirst

with MCs Joe LaRocca
and Amber Bradley


Facial recognition has made huge strides in recent years, permeating through various aspects of society from unlocking the phone in your pocket to moving through TSA airport lines quicker. Peter Trepp, CEO of FaceFirst, tells us about the types of applications the technology has for retailers too - including the ability to not only identify the bad guys in your stores, but loyal customers as well.




Data: E-Retail Hacks More Lucrative Than Ever
For many years and until quite recently, credit card data stolen from online merchants has been worth far less in the cybercrime underground than cards pilfered from hacked brick-and-mortar stores. But new data suggests that over the past year, the economics of supply-and-demand have helped to double the average price fetched by card-not-present data, meaning cybercrooks now have far more incentive than ever to target e-commerce stores.

Traditionally, the average price for card data nabbed from online retailers - referred to in the underground as "CVVs" - has ranged somewhere between $2 and $8 per account. CVVs are are almost exclusively purchased by criminals looking to make unauthorized purchases at online stores, a form of thievery known as "card not present" fraud.

In contrast, the value of "dumps" - hacker slang for card data swiped from compromised retail stores, hotels and restaurants with the help of malware installed on point-of-sale systems - has long hovered around $15-$20 per card. Dumps allow street thieves to create physical clones of debit and credit cards, which are then used to perpetrate so-called "card present" fraud at brick and mortar stores.

But according to Gemini Advisory, a New York-based company that works with financial institutions to monitor dozens of underground markets trafficking in both types of data, over the past year the demand for CVVs has far outstripped supply, bringing prices for both CVVs and dumps roughly in line with each other. krebsonsecurity.com

Fake Website Traffic Costs Companies $50 Billion Per Year
Advertising fraud online is being called the second largest organized crime scheme globally, according to Digital News Daily. About 3/4 of US fraudulent advertising traffic is now considered "sophisticated" invalid traffic, according to recently released data. 

Of this fraudulent traffic, 77% of it was classified as "sophisticated invalid traffic" (SIVT), which relies on far more advanced malicious methods to defraud the advertising system than "general invalid traffic" (GIVT). While GIVT can be detected by IP and user agent blacklists, SIVT requires sophisticated capabilities, such as operating system and device fingerprinting, bot traps and network behavior analysis.

According to Tytunovich, brands are now losing between $20 billion and $50 billion per year, as a result of ad fraud. safehaven.com

Alibaba retains Notorious Markets List spot despite infringement improvements

Ford partners with Amazon to allow package deliveries to owners' cars

Chewy.com Gears Up For IPO




Wichita, KS: GPS on 82 stolen phones from Sprint store helped Police catch
Armed Robbers

Two suspected robbers accused of stealing 82 cellphones at gunpoint from a Wichita store and zip-tying employees were caught with the help of GPS, a police detective said. Camarin McPherson and Xavier Lopez allegedly stole the $63,000 worth of phones and $1,000 from a Sprint Wireless store before they were arrested after a police chase and crash. Both men were charged in federal court with one count of interference with commerce by means of robbery, and McPherson faces an additional charge of using a firearm during a Hobbs Act robbery. kansas.com

Cheltenham Township, PA: Second Burglary in 3 days, $30,000 worth of items stolen from Foot Locker
Cheltenham police are searching for a suspect who has stolen tens of thousands of dollars in athletic gear. Investigators believe the same burglar broke in twice taking merchandise from the Foot Locker store in Wyncote. The first happened in the early morning hours last Friday. The second incident happened Monday, only three days later. The burglar smashed windows to get inside and took products valued at more than $30,000. Police say a second suspect may also be involved. 6abc.com

West Allis, WI: Armed Robbers tie up T-Mobile store employees
and steal $28,000 of merchandise

Two men armed with handguns held up a West Allis T-Mobile store and made off with $28,000 in merchandise April 27. The two men threatened to kill the employees of the store and left them with their wrists and ankles bound by zip ties and red straps, according to dispatch records from the West Allis Police. No arrests have been made, Deputy Chief Robert Fletcher said. Police received a report of the robbery at 6:41 p.m. from the store. Employees said the two suspects had entered the business about 14 minutes earlier, records said. The two men demanded phones from the employees and also took $300 in cash, records said. jsonline.com

Montgomery County, MD: Romanian charged with quick change scams
An alleged member of a Romanian organized crime syndicate was arraigned Tuesday on charges he cheated a Back Mountain food market, one in a series of "quick scam thefts" at area grocery stores. Authorities allege Sava entered area grocery stores and food markets requesting change and tricking cashiers by hiding money under his hands or fingers. Sava and three other Romanians were arrested in July 2017 when they stole jewelry from a jewelry store in Toronto by confusing and distracting the jewelry clerk, according to court records and online news reports. timesleader.com

Nashville, TN: Convicted violent sex offender accused of shoplifting 17 times
from Home Depot

A convicted violent sex offender is now accused of shoplifting from Nashville area Home Depot stores, not once or twice but 17 times. Arrest records show Donald Littlefield is charged in a series of thefts spanning five months. Littlefield is accused of taking thousands of dollars in tools from Home Depot stores. Police said he pawned what he stole at a shop in Madison. wsmv.com

Chesterfield County, VA: Pair wanted for stealing more than $1K worth of items from Target

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Shootings, Threats & Deaths

Los Angeles, CA: LAPD SWAT respond to Armed suspect holding up
inside a Koreatown Store

Officers took a man into custody after an hours-long standoff at a Koreatown strip mall where the suspected shooter barricaded Tuesday afternoon, according to police. The perpetrator shot a person in the foot near the 800 block of Vermont Avenue and Eighth Street at around noon, the Los Angeles Police Department said. Authorities initially said the shooting happened on Olympic Boulevard. Patrol officers saw the incident and started chasing after the man on foot, before he ran into A & A Shine Bargain on Vermont Avenue and barricaded inside, LAPD Lt. Chris Ramirez said. A SWAT team responded to the scene, surrounded the business and evacuated the strip mall. When negotiations didn't work, officers went in and took him into custody about four hours later at around 4:00 p.m. ktla.com

Santa Fe, NM: Shots fired after robbery at Santa Fe Walmart Supercenter
Police are investigating a report that two teenagers fired shots in the air after stealing liquor from the Walmart Supercenter , Saturday night. Police reports say the robbers entered the store at about 9 p.m. and took eight bottles of Hennessy cognac, valued at about $40 a bottle. After leaving the store, police reports say, the thieves were seen getting into a black Dodge Charger, from which they fired multiple rounds from firearms as they left the scene. santafenewmexican.com

Robberies, Incidents & Thefts

Update: Tyler, TX: Police release video of $46,000 Sprint burglary
Tyler Police say more than $46,000 worth of merchandise was stolen during a break-in at a Sprint store. The burglary occurred about 12:45 a.m. on April 4 at the Sprint Store on Troup Highway. According to District Manager Michael McHughs, the person used a key to get into the store. McHughs said at this time they're unsure of how the person obtained a key and that all the keys to the store are accounted for. kltv.com

Mt Shasta, CA: Man on the run after swinging stolen chainsaws at ACE Hardware employees

Athens-Clarke County, GA: Police see possible ties to gun shop burglaries in Athens and Loganville

Fairfax County, VA: Police Chief Disputes Claim Woman Was Slammed to Ground During Arrest at Tysons Corner

Los Altos, CA: Retailers and Police talk Crime Prevention at Bagels and Business Educational Workshop; recent commercial burglary spree

Friendswood, TX: Domino's employee assaulted coworker who spoiled 'Avengers: Endgame' plot

Credit Card Fraud

Schuylkill County, PA: Attorney General Announces 7 Arrests in $100,000 Credit Card Fraud Scheme
Attorney General Josh Shapiro announced on Monday the arrests of seven individuals in Dauphin County for orchestrating a widespread credit card fraud scheme that defrauded individuals out of more than $100,000. skooknews.com


C-Store - Lower Pottsgrove Township, PA - Armed robbery
C-Store - Ridley, PA - Armed Robbery
C-Store - Hiawatha, IA - Armed Robbery
C- Store - New Castle, PA - Armed Robbery
C-Store - Ventura, CA - Robbery / 2nd x in 2 days
C-Store - Punta Gorda, FL - Armed Robbery
Dollar Store - Bronx, NY - Robbery/ Assault
Family Dollar - Hickory, NC - Armed Robbery
Foot Locker - Cheltenham Township, PA - Burglary
Gas Station - Searcy, AR - Robbery
Hardware store - Mt. Shasta, CA - Armed Robbery
Liquor store - Hobart, IN - Armed Robbery
Liquor store - Milwaukee, WI - Robbery
Liquor store - Pittsfield, NH - Armed Robbery
Restaurant - Springfield, OR - Armed Robbery
Restaurant - La Porte, IN - Armed Robbery ( LJ Silver's)
T-Mobile - West Allis, WI - Armed Robbery
Tobacco - Rochester, NY - Armed Robbery/Clerk shot
Tobacco - Troy, NY - Armed Robbery
Walgreens - Montebello, CA - Robbery/ Store Mgr. Assaulted
Walmart - Santa Fe, NM - Armed Robbery



Daily Totals:
20 robberies
1 burglary
1 shooting
0 killed





Zak Brownlee, CFI named Regional AP Manager for L Brands
Billy West promoted to Area Profit Protection Manager for Bed Bath & Beyond

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Corporate Investigations Supervisor
Irving, TX
The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...

Manager of District Loss Prevention
Fresno, CA

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...


Field Loss Prevention Manager
Dallas, TX

● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations
● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...

Manager, Regional Asset Protection
Bay Area/San Francisco, CA

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Manager, Regional Asset Protection
Denver, CO

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...

Area Loss Prevention Specialist
San Francisco Bay Area

We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...

Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...

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Success can not happen without conflict. Because success always challenges the status quo, regardless, and mandates change. And in order for change to be successful you need commitment - you need everyone to buy in totally. It's not good enough for everyone to merely agree and move forward because they'll be those that merely go thru the motions and don't believe. One can disagree and still commit but for those who don't engage - commitment is a mere phrase not reinforced by actions.

Just a Thought,

Gus Downing

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