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 5/13/19 LP, AP & IT Security's #1 News Source D-Ddaily.net









 

 




 


















































































 






 

RLPSA Connect
May 14

CNP Expo 2019
May 21-24

The D&D Daily 'Live in Anaheim' at NRF Protect
June 12

NRF Protect
June 11-13

OROCC Conference
June 20

RFID Journal Live! Retail
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

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MetrORCA Update - Trends - The Great Debate


Quick Take 13


The Disappearing Front End, Seamless Shopping & The POS Disruption


Quick Take 14


See Episode Release Schedule

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#5 LP Episode

Digital Loss Prevention:
Harnessing the Power of Social Media


Bob Oberosler, Former Group VP of AP, Rite Aid

#10 Quick Take

Bryan Lewis, President & CEO, Intellicheck

Stay tuned over the next two weeks as we countdown LPNN's most-watched videos from 2018, including our Top 5 LP, Top 5 Vendor, and Top 10 Quick Take videos.
 




Live-Streaming to the Whole Retail Industry - Going Beyond LP

2019's Formal NRF Protect Partnership
Delivering the Whole Retail Industry


 

 



LP Execs Going Beyond LP
 
Casey Wright promoted to Vice President, Operations for US Foods
Casey was previously the Regional Manager, Transportation Optimization for the retailer. Casey first started in the loss prevention industry at JC Penney, as LP Lead Expert, and moved his way through the industry to hold such positions as LP & Safety Manager for The Bon Ton Stores, and Corporate LP & Safety Manager for Eby-Brown Company LLC. While at Eby-Brown, he moved out of LP and into Operations to hold such positions as Project Manager, Operations and Director of Warehouse Operations. Casey earned his Bachelors of Science in Criminal Justice & Criminology from University of Nebraska at Omaha and his MBA in Finance from Northern Illinois University. Congratulations Casey!
 
Thomas Hacker promoted to Director of Visual Merchandising
for The Home Depot

Thomas has been working for The Home Depot since 2003. He first started in the loss prevention/asset protection department, holding such positions as LP Manager, District AP Manager, Manager - AP Programs & Communications, Senior Manager AP Merchandising & Operations, and Director of Loss Prevention. From there, he moved into different roles including Director of Strategy & Workforce Management for the Home Depot's Online Contact Centers, Director of Online Contact Center, and Director of Marketing - Home Services. Prior to starting at The Home Depot, Thomas was also in the AP department at Target holding roles as AP Team Lead and Sr. AP Specialist. He earned his Bachelors degree in Business Administration and Management from DePaul University. Congratulations Thomas!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


 

 


 




Expert Panel Discussion: Walmart vs. Amazon
The brewing heavyweight fight for the title of worldwide retail champion

In one corner, we have the current champion, Walmart, weighing in just north of 500 billion in revenues and in the other corner the challenger Amazon, a young plucky upstart less than half of the revenues of its rival.

Today's judges are eminently qualified to render their prognostications and opinions to help size up these two contenders and how their battle will shape the future of retail for all of us.

This expert panel discussion features: Tony D'Onofrio, CEO of TD insights and previous as the Chief Customer Officer at Tyco Retail Solutions; Bryan Gildenberg, Chief Knowledge Officer of Retail, Sales and Shopper at WPP's Kantar Consulting; Paul Lewis, CMO of digital transformation agency Valtech.

   Listen to the full podcast or read a transcription of the discussion here: rethink.industries

 



$1 Billion a Year Loss - Doubled Last Year
Why Rewards for Loyal Spenders Are 'a Honey Pot for Hackers'

One loyalty-fraud prevention group estimates, conservatively, that $1 billion a year is lost to crime related to the programs. As a share of fraud not involving a physical payment card, such schemes more than doubled between 2017 and 2018.

Some criminals use stolen credentials to impersonate customers, breach loyalty profiles and then tap into separate accounts. Others deplete balances or sell points on dark web marketplaces. One hacked Southwest Airlines rewards account with at least 50,000 miles was advertised for $98.88, according to the cloud security company Armor.

Loyalty programs are "almost a honey pot for hackers," said Kevin Lee, a risk expert for the digital security firm Sift. They tend to be, he said, "the path of least resistance": easy to sign up for, shielded by flimsy passwords and often neglected by users. The programs, and their appetite for data, have grown, but security has not kept pace.

There are at least 3.8 billion rewards memberships in the United States, more than 10 per consumer.
Rewards memberships have become "the single best source of individual customer data relevant to developing personalized marketing." "That's where the ballgame is heading," he said.

As consumers hand over more data, many of them fail to monitor their accounts closely. More than half of the rewards memberships in the United States are inactive, and more than $100 billion a year in rewards points go unredeemed.

Some brands are strengthening their defenses with stricter login requirements like two-factor authentication and facial recognition. Many companies are also hiring digital security firms.

"Fraudsters are collaborating on the dark web about the different ways to exploit loyalty programs," he said. "We're leveling the playing field on the other side." nytimes.com

Is There a Connection Between Undocumented Immigrants and Crime?
It's a widely held perception, but a new analysis finds no evidence to support it.

The Pew Research Center recently released estimates of undocumented populations sorted by metro area, which The Marshall Project has compared with local crime rates published by the F.B.I. For the first time, there is an opportunity for a broader analysis of how unauthorized immigration might have affected crime rates since 2007.

Slight Decrease in Property Crime
Property crime was either entirely unaffected or fell slightly with rising numbers of undocumented immigrants. Below, the changes per 100,000 people, between 2007 and 2016. (Each dot represents a metro area.)

A large majority of the areas recorded decreases in both violent and property crime between 2007 and 2016, consistent with a quarter-century decline in crime across the United States. The analysis found that crime went down at similar rates regardless of whether the undocumented population rose or fell. Areas with more unauthorized migration appeared to have larger drops in crime, although the difference was small and uncertain.

For undocumented immigrants, being arrested for any reason would mean facing eventual deportation - and for some a return to whatever danger or deprivation they'd sought to escape at home.

More research is underway about the potential effects of undocumented immigration on crime. Robert Adelman, a professor at the University at Buffalo, SUNY, whose group's research The Marshall Project and The Upshot have previously documented, is leading a team to expand on the Governing analysis. Early results suggest unauthorized immigration has no effect on violent crime, and is associated with lower property crime, the same as Mr. Maciag found.

Preliminary findings indicate that other socioeconomic factors like unemployment rates, housing instability and measures of economic hardship all predict higher rates of different types of crime, while undocumented immigrant populations do not. nytimes.com

National Police Week
In 1962, President John F. Kennedy signed a proclamation which designated May 15 as Peace Officers Memorial Day and the week in which that date falls as Police Week. Currently, tens of thousands of law enforcement officers from around the world converge on Washington, DC to participate in a number of planned events which honor those that have paid the ultimate sacrifice.

National Police Week draws in between 25,000 to 40,000 attendees. The attendees come from departments throughout the United States as well as from agencies throughout the world. This provides a unique opportunity to meet others who work in law enforcement. In that spirit, the Fraternal Order of Police DC Lodge #1 sponsors receptions each afternoon and evening during Police Week. These events are open to all law enforcement personnel and are an experience unlike any other. policeweek.org

Editor's Note:
Consider sending a note of thanks to your local law enforcement partner for their support and commitment, as the collaboration and recognition works both ways. Just a thought.


Amazon Go Runs into Opposition in NYC
Amazon Go faces the NYC's notoriously brusque customers, not to mention its shoplifters
Amazon is back, hoping that a futuristic concept it has tried out in cities such as Seattle, San Francisco and Chicago will thrive in New York, a singular metropolis where customers are notoriously brusque, shoplifting is common and progressive activists, union leaders and small businesses remain skeptical of the company's motives.

Dozens of enthusiastic shoppers lined up at the Brookfield Place mall and office complex in Battery Park City to get a first peek at the high-tech, 1,300-square-foot market.

Bodega owners were particularly concerned that Amazon's deep pockets and legions of engineers could threaten their businesses, according to Fernando Mateo, the spokesman for United Bodegas of America, which represents bodega owners in New York City.

The company's technological and financial resources would likely put it in better position to grapple with problems that plague New York convenience stores, bodega owner Mr. Mateo said.

Chief among those challenges: shoplifting. While the crime is hardly unique to New York, retailers and security experts have long thought of New York City as the country's shoplifting capital.

The New York Police Department said it does not keep track of specific shoplifting incidents, but Mr. Mateo said bodegas face theft daily, making it one of the biggest threats to a store's profit margins.

Mr. Janes said that while Amazon Go had security measures in place, the store's technology was "very accurate," making theft less of a concern. nytimes.com

How to Lean On Your Risk Manager
CFOs are responsible for managing their organization's risks, and that responsibility is only expanding. Business risks are getting more complex and numerous every day, and finance chiefs are increasingly accountable to shareholders and directors.

But as a profession, we're not quite mastering all of our risk management duties. Fewer than one in four CFOs consider their risk management mature or robust, according to a new report by the Poole College of Management at North Carolina State University. Fewer than half of the studied organizations have a risk management policy statement or maintain an enterprise-level risk inventory, the report says.

So how can a CFO elicit the most risk management help from the risk manager in the shortest time? Extract the right metrics. How do you extract the right metrics? By asking the right questions. Let's take property risk as an example. Here are the questions I ask my risk manager: cfo.com

U.S. official: Executive order not needed to ban Huawei in U.S. 5G networks
The four largest U.S. telecom carriers - Verizon, AT&T, T-Mobile and Sprint - have agreed not to use Huawei in any part of their 5G networks, said Ambassador Robert Strayer, deputy assistant secretary of state for cyber and international communications and information policy.

We have grave concerns about the Chinese vendors because they can be compelled by the National Intelligence Law in China as well as other laws in China to take actions that would not be in the interests of the citizens of other countries around the world. homelandsecuritynewswire.com

New Fingerprint Technology Could Help Unsolved Crimes
A forensic team in the UK is using a new mass spectrometry technology that could help solve unsolved crimes, according to a news report. securitymagazine.com

Former FDA Commissioner Featured Speaker At Food Safety Summit
Stop Foodborne Illness co-chair and former FDA Deputy Commissioner Michael Taylor discussed progress in food safety at the annual Food Safety Summit Conference & Expo in Chicago on May 9.

Taylor discussed the alignment of government, industry and consumers to implement modern practices to prevent foodborne illness without waiting for the next food safety crisis to strike. Thursday's events included a town hall with representatives from FDA, CDC, AFDO and USDA, education sessions and new products in the exhibit hall.

Subjects discussed at the Food Safety Summit included:

● Where Are We Now? FSMA Food Safety Plans in 2019
● Ensuring Effective Food Safety Programs with Your Co-Packer
● Blockchain Technology for Food Safety
● Microbial Interventions What Technical Things Do People Want to Know About?
● The "Who," "What" and "Hows" of the Sanitary Transportation Food Act (STFA)
● FSMA Third Party Audits and Voluntary Qualified Importer Program
● Active Managerial Control in a Foodservice/Retail Setting
● Raw Agriculture Commodity vs. Ready to Eat-Blurred Lines?
theshelbyreport.com

Muslim women accuse Amazon of 'harassing and hostile' work conditions
Amazon is being accused of religious discrimination and retaliation by three Muslim workers in Minnesota who say the tech giant denied them time and space to pray and routinely assigned them less favorable work than their white counterparts, according to a federal complaint filed last week. washingtonpost.com

Study: How common is BOPIS?
Retail Has a Long Way to Reach Omni

According to the Omni-2000 study of 753 US retailers from order management software provider OrderDynamics, only 27.5% of respondents currently offer their customers a buy-online-pickup-in-store (BOPIS) option. Interestingly, a notably larger percentage of respondents (42%) offer buy-online-return-in-store (BORIS) functionality. Only 0.4% charge a restocking fee for returned items.

Most (86%) respondents offer e-commerce, while 34% offer basic stock visibility. More than six in 10 (63%) retailers offer some form of free shipping, including 6.5% who offer free shipping as a limited-time offer promotion.

The study also examined US retailers' mobile and social capabilities. About three-quarters (74%) of respondents offer mobile-respondent websites, which allow consumers to browse products and categories and make purchases via mobile device. But only 9% offer mobile-optimized sites specifically designed for mobile shopping and checkout. chainstoreage.com

Walmart's 'Great Workplace' Program
Walmart to Try Thinning Store Manager Ranks

In test, some stores have fewer, higher paid managers overseeing teams in an effort to give front-line workers more ownerships over their jobs.

Walmart is testing a new store employee structure, in some cases using fewer midlevel, in-store managers to oversee workers while boosting pay and responsibilities for those roles.

The shift comes as the country's largest employer works to control labor costs, keep workers longer and attract talent, while spending more to raise wages.

Around 100 Walmart stores-mostly Walmart's Neighborhood Markets chain and smaller supercenters-are testing several versions of a new employee structure dubbed "Great Workplace." Under it, Walmart is asking workers now called assistant store managers and department managers to apply for fewer, but higher-paying jobs structured around managing teams of workers. Current managers need to apply for the new roles, often called business leads, team leads and academy trainers.

Walmart executives say the genesis of the new worker structure wasn't cost savings, but rather adapting its workforce to shifting shopping habits online and employee demands. wsj.com

2019 SDM 100: Above Average
While many security dealers on the SDM 100 Report describe 2018 as an "average" year, the numbers show 5 percent growth in RMR and some peculiar market forces at work that may be shifting generalist dealers to become specialists.

Security dealers participating in the 29th annual SDM 100 Report say last year's financial performance was very similar to 2017's. In fact, in some ways they found 2018 to be more stable, following a few years in which dealers experienced a lot of turmoil caused by big-name competition, pricing pressure, technology acceleration, and other disruptive forces. In 2018, the 100 largest security companies, as ranked on the 2019 SDM 100, collectively improved their recurring monthly revenue 2 percent and their gross annual revenue 4 percent, compared with 2017. Ninety-one of the 100 companies expanded their RMR.

The news is better than that, however, when one considers that performance varies each year as ranked companies move on or off the report (either because of acquisition or by declining to participate). A comparison of only the companies ranked in both 2018 and 2019 shows that RMR growth was actually 5 percent - this is a better reflection of RMR performance and a more equitable way to measure the success last year of the 100 largest security companies.

The primary objective of the SDM 100 Report is to measure consumer dollars gained by security companies, in order to present an account of the size of the market captured by the 100 largest providers. sdmmag.com

 


Senior LP & AP Jobs Market

Director Asset Protection - Retail Business Services Posted for Ahold Delhaize USA in Salisbury, NC
Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to six East Coast grocery brands, including Food Lion, Giant Food, GIANT/MARTIN'S, Hannaford and Stop & Shop, as well as the country's largest online grocery retailer, Peapod.

Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services including Commercial Services and Strategy, Operations, Information Technology, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services.

The Asset Protection Lead is responsible for providing long term strategic planning and making decisions that are critical to the successful performance of the Company, as it relates to AP strategy, personal, physical, and merchandising security. The incumbent is responsible for the strategic analysis, development, communication, and implementation of a comprehensive Asset Protection program with the goal of maximizing profits for all Brands. delhaize.com

Field Asset Protection Director - California Posted for CVS Health in La Habra, CA
Fortune 7 CVS Health has a dynamic opportunity for a Field Divisional Asset Protection Director to join our Loss Prevention team. As the Field Divisional Asset Protection Director you will be responsible for all aspects of Asset Protection for a specified retail division within CVS.  cvshealth.com


Senior LP Job Postings Removed from Website

Dir., Global Partner & Fraud Ops - eBay
Program Mgr. Corporate Security Operations - WeWork


 


San Francisco Joins Other Cities in Banning Cashless Stores

Florida Leaders Target Gas Pump Skimmer Fraud, Need for Stronger Consumer Protections


Last week's #1 article --

'Game of Thrones' Gaffe Gives Starbucks Millions in Free Advertising

 


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


 


 



 

OWS + Hanwha Integration Webinar

Sign up for OpenEye’s webinars to review integrating Hanwha camera analytics with OpenEye recorders to generate valuable business intelligence and alerts.

See a live demonstration and find out how to configure a system to generate operational intelligence using camera analytics.

  • Architecture overview

  • Discuss Key Benefits and Value Proposition of Using the OWS / Hanwha integration

  • Learn how to generate Queue exceeded alerts to improve customer service

  • See how to remotely view heat maps and people counting on Hanwha cameras

  • Configure alerts to be pushed to your phone or email on analytic events

  • Play and export video associated with Hanwha camera analytic events

  • Live demonstration

Register now and save your seat!


 

 


 


 

Equifax's Data Breach Costs Hit $1.4 Billion & Growing
Facing More Than 1,000 Lawsuits

Credit reporting giant Equifax has spent nearly $1.4 billion on cleanup costs as well as overhauling its information security program following its massive 2017 data breach.

Two years after the data breach, which began on May 13, 2017, and the company discovered and began remediating on July 29, 2017, resulting legal costs and investigations haven't stopped taking a big bite out of the company's bottom line.

Equifax had a $125 million cybersecurity insurance policy at the time it was breached, with a $7.5 million deductible. "We have received the maximum reimbursement under the insurance policy of $125 million, all of which was received prior to 2019," it says.

The company's 2019 first quarter balance sheet lists $82.8 million in technology and data security costs arising from the data breach, including "incremental costs to transform our technology infrastructure and improve application, network, data security, and the costs of development and launch of Lock and Alert." The latter is an Equifax product that allows individuals to lock and unlock their credit report with Equifax.

The balance sheet also lists $12.5 million in quarterly legal and investigative fees, referring to costs associated with "legal, government and regulatory investigations."

It also lists $1.5 million for product liability, referring to Equifax offering breach victims 12 months of prepaid access to the TrustedID identity theft monitoring service from rival credit bureau Experian.

The first quarter results also include "a pre-tax legal accrual of $690 million for losses associated with certain legal proceedings and investigations related to the 2017 cybersecurity incident," the company says.

With that accrual, the company says it has recorded $1.35 billion in costs resulting from the data breach, including not only incident response but also new technology and data security changes.

Breach costs may continue to increase. "It is not possible at this time to estimate the additional possible loss in excess of the amount already accrued that might result from adverse judgments, settlements, penalties or other resolution of the proceedings and investigations related to the 2017 cybersecurity incident based on a number of factors," Equifax says.

Such factors include ongoing investigations, lawsuits as well as uncertainties over how consumer lawsuits, seeking class-action status, might resolve. "The ultimate amount paid on these actions, claims and investigations in excess of the amount already accrued could be material to the company's consolidated financial condition, results of operations, or cash flows in future periods," Equifax says.  govinfosecurity.com

SEC Got Aggressive in 2018 on Cybersecurity Management
The Securities and Exchange Commission rolled out a broad, more assertive cybersecurity agenda in 2018. It investigated security practices at several companies that suffered cyberattacks, it pursued high-profile enforcement actions against companies that did not disclose or respond to data breaches adequately, and it issued detailed guidance about public company cybersecurity disclosure and internal control obligations. The SEC carried out this expanded cybersecurity initiative by using its existing regulatory toolbox in novel ways, rather than developing a new overarching regulatory scheme. The SEC's action this past year demonstrated that it considers cybersecurity management vital to the healthy operation of U.S. public companies and that it will not hesitate to use its authority to enforce cybersecurity obligations. securitymagazine.com

What CISOs should focus on when deciding on a strategy
One reasonable strategy that won't break the bank is starting with policy that is applied consistently across the organization regarding standards and oversight for the technology procurement process.

"'Sell' that to governance as a way to transfer the cost of security to technology vendors by creating procurement requirements that address security - upgrade paths, time to patch release, no unchangeable factory defaults, etc. Vendors will (ultimately) respond," Hamilton counsels.

"Focus then on managing the impact of technology compromise through a focus on detection and response - admitting that all this new junk is increasing the attack surface and it has to be watched, and small fires put out before they burn down the house." helpnetsecurity.com

Collective Cyber Defense
It's All About Third Parties

Krebs also discussed the importance of "collective cyber defense." A key issue here is that we can't fight the cyber battle alone. He indicated that multiple stakeholders have some piece of information about what's going on - whether that's a specific threat; tactics, techniques, and procedures; and/or vulnerabilities. It is critical that threat information is shared in a timely and practical way, and it's hard to get the maximum effect if this information is sitting in a limited number of hands.

On a broad basis, with collective cyber defense, CISA is refining its Automated Indicator Sharing (AIS) program to include more context and specificity in order to provide more value-added threat intelligence to the private sector.

Based on CISA's focus, there are three key things that private sector organizations can do to improve their cyber operations:

1. Increase your focus on supply chain and third-party risk. Third-party risk is a key area in security, and many large security organizations have established dedicated organizations in this area.

2. Revisit some basics regarding attack surface reduction. One easy step is to limit the use of technology from "questionable" vendors. Revisit the "who" and "what" is on your network and "whether" they should be on there.

3. Expand your usage of threat intelligence and information sharing to benefit from collective defense. Today's cyber threat environment requires a broader view of attacker activity than any one entity or cybersecurity vendor can provide. darkreading.com

Hackers Still Outpace Breach Detection, Containment Efforts
It's breach report season and one of the prevailing trends uncovered by security researchers is that organizations are ever-so-slowly improving the window between when a compromise occurs and when it gets detected. In spite of this slight gain, the fact solidly remains that the typical breach timeline still completely favors attackers. 

Most recently, the Trustwave 2019 Global Security Report released late last month found that the time between an intrusion and detection of that incident shrank almost in half. That study showed that the median time between intrusion and detection fell from 26 days in 2017 to 14 days in 2018.  

The FireEye 2019 Mandiant M-Trends Report, found that the time between intrusion and detection went down from 101 days in 2017 to 78 days in 2018. That's marked improvement from 2011, when Mandiant put that number at 426 days.

"We refer to the time between compromise and discovery as the 'detection deficit,' and a prime goal should be to have the delta between the two be as small as possible."

A different report out last month from Ponemon Institute and IBM on cyber resilience indicates that security automation is the most likely way that the security world can effectively win this asymmetric battle over dwell time.

That study showed that many gains that are being made in shortening the window between intrusion and detection are due to automation: automation improved detection and containment times by 25%. However, most organizations studied admitted they only use automation moderately, insignificantly, or not at all. Just 23% of respondents are significant users of automated tools that can reduce incident detection and response times, the study found. darkreading.com

Hackers are collecting payment details, user passwords from 4,600 sites
Hackers have breached analytics service Picreel and open-source project Alpaca Forms and have modified JavaScript files on the infrastructure of these two companies to embed malicious code on over 4,600 websites. The attack is ongoing, and the malicious scripts are still live, at the time of this article's publishing.
Both hacks have been spotted by Sanguine Security founder Willem de Groot earlier today and confirmed by several other security researchers.

Picreel is an analytics service that allows site owners to record what users are doing and how they're interacting with a website to analyze behavioral patterns and boost conversation rates. Picreel customers --website owners-- are supposed to embed a piece of JavaScript code on their sites to allow Picreel to do its job. It's this script that hackers have compromised to add malicious code.

Alpaca Forms is an open-source project for building web forms. It was initially developed by the enterprise CMS provider Cloud CMS and open-sourced eight years ago. Cloud CMS still provides a free CDN (content delivery network) service for the project. Hackers appear to have breached this Cloud CMS-managed CDN and modified one of the Alpaca Form scripts.

The malicious code embedded in the Picreel script has been seen on 1,249 websites, while the Alpaca Forms one has been seen on 3,435 domains. zdnet.com

AI is the Most Impactful Supply Chain Technology for CXOs in 2019



 



Consumers Who Accidentally Buy Fake Goods Are Hesitant to Purchase
the Real Deal Later

In news that doesn't bode well for brands looking to protect their intellectual property, brand protection solution provider Red Points surveyed shoppers and found that more than 37 percent of respondents "who accidentally purchased a fake gift are still satisfied with their item(s)."

Researchers at the firm also said Generation Z and Millennials were most satisfied with their accidentally purchased fakes. Respondents between the ages of 18 and 29 are "the most satisfied with their fakes, with 42 percent claiming to be satisfied after accidentally purchasing a counterfeit, compared to 35 percent of 30- to 44-year-olds, and 30 percent of 45- to 60-year-olds," Red Points said in the report.

Other notable insights include that more than 77 percent of all shoppers surveyed "who intentionally purchased a counterfeit gift would purchase an authentic item over the fake if it was for themselves." Meanwhile, more than 65 percent of shoppers who intentionally buy fakes said they did it because the items were cheaper. wwd.com

Online Retailer Jumia Exposed As Fraudulent Company By Citron Research
Online African retailer Jumia engaged in massive fraudulent practices in a bid to list in the US stock market, a new research has revealed. In a 12-page report published by Citron Research, a stock commentary website, it is alleged that Jumia ballooned its numbers before listing the US bourse since its key investors were leaving. In a Jumia Confidential Presentation of October 2018, the retail company indicated that it had 2.1 active customers online, but inflated the numbers to 2.7 million in public reports. The company also indicated that it had 43,000 merchants in the confidential report but in public it increased the numbers to 53,000. kahawatungu.com

Amazon marketplace sellers rake in $160 billion in 2018

Alibaba takes on Amazon with ecommerce overhaul



 




Brooklyn, NY: Well-dressed robbers in suits making their way through four NYC cellphone stores
Police are now looking for these two men, who they say committed 4 armed robberies at cell phone stores in Brooklyn and Queens. In one instance, the sharp-dressed robbers knocked a store employee unconscious. The latest robbery happened at Metro PCS in Brownsville on Thursday, just before 10 a.m. The robberies started back on April 30th, police said at a cellphone store in Jamaica, Queens. Then, there were at least two other cases along Fulton Street in Bed-Stuy. In one case, 38 phones were stolen. abc7chicago.com
 

Southington, CT: Police investigating theft of over $2,000 worth of medication from Price Chopper
Police responded to Price Chopper, 410 Queen St., around 4:52 a.m. for a reported shoplifting. The suspects concealed about $2,300 worth of over the counter medications and left the store, police said. The suspects are also responsible for similar incidents in surrounding areas, police stated. Lt. Stephen Elliott said other areas include Newington and New York state, but noted the report is not completed as the investigation is ongoing. myrecordjournal.com

Niagara Falls, NY: Off-duty Officer's theft suspicion leads to arrest of four
An alert off-duty Niagara Falls police officer noticed some familiar characters engaging in suspicious activity Saturday evening while out running errands, and his vigilance led to the arrest of four people who had apparently been on a shoplifting spree. Police said they recovered almost $300 worth of merchandise that had been stolen from the nearby Ollie's and Dollar General stores, including several lotions and cleaning products, which Cudahy said he overheard one of the men attempting to fence. buffalonews.com

UK: Norwich, England: Grandmother stockpiled hundreds of stolen items in her home, 'like a clothing warehouse'
Christine Carriage, 71, was found to have a large amount of stolen property at her one-bedroom home in The Runnel, Three Score. Carriage admitted possessing criminal property, which consisted of a quantity of stolen clothing, bedding, ornaments, tools and a games console, when she appeared at Norwich Crown Court. It is not the first time Carriage has been before the court as in 2015 she was given a six-month suspended sentence, after police found a total of 1,337 items of clothing, shoes and handbags at her address which was said to look more like a clothing warehouse. Andrew Oliver, for Carriage, said that a large amount of property was taken from the garage of Carriage's home and said she was accepting the criminal property was all the clothing seized, which still had the shop labels attached. edp24.co.uk

Australia: 26 Shoplifters caught in 'Operation Shopsteal' at Coles supermarket in joint police and store operation
A special operation between Orange police and a major store has netted 26 alleged shoplifters in two days. Operation Shopsteal was a joint operation with police from the Central West Crime Property Unit, general duties officers, and loss prevention staff from Coles in the Orange Central Square shopping centre in Summer Street. Central West Police District Chief Inspector Scott Rayner said police were planning other similar operations following the success of this effort on Tuesday and Wednesday, April 23-24. centralwesterndaily.com.au
 

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Shootings & Deaths

Savannah, GA: Veteran Police Sergeant dies after shot responding to a Robbery
A veteran police sergeant in Savannah, Georgia, died after he and another officer were shot during a gunfight Saturday night while investigating a robbery, officials said. The Georgia Bureau of Investigation said Sunday that the suspect in the fatal shooting of Sgt. Kelvin Ansari had also died from injuries suffered in Saturday night's gun battle. Authorities later identified the suspect as 49-year-old Edward Fuller III.

Ansari, a 10-year member of the Savannah Police Department and a 20 year U.S. Army veteran, died at a hospital from wounds suffered when he and another officer approached a car suspected of being involved in the robbery, police officials said. The second officer shot in the episode, Doug Thomas, was treated at a hospital and released, police said in a statement. Ansari and the other officer responded just after 8 p.m. on Saturday to a report that a car connected to an earlier robbery at a barber shop was spotted on a street near downtown Savannah. Darian Atkinson, 19, was arrested in McKeithen's slaying and charged with capital murder. abc7ny.com

Houston, TX: 1 dead, 1 injured after Security Guard shoots men attempting to rob Walgreens
A security guard at an area drugstore stopped a man and a teenager from robbing the store. Deputies said the guard took all the right measures. The incident happened at the Walgreens on FM 1960 in north Harris County around midnight. Deputies said the man and teenager walked up to the store and pulled out a weapon. That's when the security guard shot both of them. A 16-year-old was taken to an area hospital, where he later died. The other, identified as an 18-year-old man, was shot in the leg. Deputies said the two are cousins and are believed to be connected to other robberies. A charge of aggravated robbery was accepted against the 18-year-old, Harris County Sheriff Ed Gonzalez said. No one else was hurt. click2houston.com

St Louis County, MO: Man standing outside Mally Supermarket shot to death
Police haven't identified the victim but say he was in his mid 30s. The shooting was reported just before 9 p.m. Sunday. Police said the victim was standing outside the Mally Supermarket at 7445 West Florissant Avenue when an armed suspect approached and shot him. stltoday.com

Stratford, CT: Women dies after Walmart hit-and-run crash
A woman taken to hospital after being struck by a minivan in a hit-and-run collision in a Stratford Walmart parking lot Sunday morning has died. The driver who fled the scene, a 30-year-old Stratford woman, has turned herself into police. The victim parked her vehicle in an accessible spot near the main entrance and was hit between her car and the cart return area around 11 a.m. stratfordbeaconherald.com

Newton, TX: Man walks into a Pawn Shop and shoots himself
Officers with the Newton Police Department are investigating a bizarre case of apparent suicide that reportedly occurred over the weekend at a pawnshop. Police and other emergency crews were dispatched to Bob's Pawn Shop in Newton, shortly before 9:00 on Saturday morning, when it was reported that a man had walked into the store asked to see a pistol and then pointed it at himself and pulled the trigger. kjas.com

Smith County, TX: Sheriff's Office investigating overnight shooting; man found dead in C-Store parking lot
The SCSO says the man sustained an apparent gunshot wound and the suspected shooter had left the area prior to authorities arriving at the location. cbs19.tv


South Sioux City, IA: Police Officer shot during disturbance outside a local bar/ liquor store, gunman shot and killed
Officer Brian Van Berkum sustained a gunshot wound in a shooting that took place around 2:08 a.m. outside Los Amigos, a bar and liquor store. An unidentified person at that location reported seeing an individual with a firearm. The man, whom police say was armed, was subsequently identified as 26-year-old Luis Quinones of South Sioux City. Quinones died of his injuries shortly after the shooting. The Officer is in stable condition. siouxcityjournal.com


Bluffton, SC: 35-year-old woman found dead in Target parking lot
The woman found dead in the Bluffton Target parking lot Saturday night was 35-years-old and from Augusta, Debbie Youmans of the Beaufort County Coroner's Office said Sunday afternoon. An autopsy is scheduled on Monday, the cause of death would be determined at that time. Beaufort County Sheriff's Office Maj. Bob Bromage said Sunday, "No information from the scene or otherwise leads us to believe there was (another) party involved." islandpacket.com

 



Robberies, Incidents & Thefts

Columbus, OH: Explosion that sparked panic at Polaris Fashion Place was a "nitrogen mishap"
A small explosion on the Polaris Fashion Place concourse around 3:30pm Sunday sent hundreds of mall patrons running and screaming in panic - only to later find out the loud boom was a mistake at a food kiosk. myfox28columbus.com

Phoenix, AZ: Cuban crime ring busted; May have stolen hundreds of credit card numbers from gas station customers
A Cuban crime ring that stole credit and debit card numbers from potentially hundreds of Arizonans at gas stations across metro Phoenix has been busted, the state Attorney General's Office said. The suspects are accused of printing stolen numbers onto fake cards to purchase hundreds of gallons of fuel to sell on the black market, officials said.

Six people were arrested and another seven are wanted following a year-long investigation, court documents show. They range in age from 22 to 54. Some listed their occupations as Lyft and Uber drivers, Amazon employees and landscapers. Cuban crime syndicates trafficking in stolen credit cards and gift cards, black-market gasoline, insurance fraud, marijuana farming and cargo theft have expanded across the United States in recent years, officials said. azcentral.com


Tazewell County, VA: Man arrested following a chase; robbed a liquor store at gunpoint and struggle with a Police Officer taking his weapon

Los Angeles, CA: Chilean burglary gangs causing havoc in Southern California

Fairfield, CT: Man brandishing knife arrested for shoplifting at TJ Maxx

Menomonee Falls, WI: Costco's Hennessy heist makes 'Saturday Night Live'

 


Counterfeit

Kenya seizes counterfeit goods worth over US$1 million in April

 



Sentencings

Two Leaders of Houston-Based 13 Member 'Jugging' (Robbery) Crew Sentenced
in Federal Court

Two leaders of a Houston-based robbery conspiracy were sentenced to more than a dozen years in prison

In 2017, the FBI Violent Crimes Task Force received reports of in excess of 80 jugging robberies in the Dallas area. The FBI received a report of only one jugging robbery in 2018.

"Jugging" refers to a scheme in which a group of perpetrators follows bank customers suspected of having large containers of cash - often small business owners - leaving financial institutions. At the customers' next location, the group takes the money by force, either by confronting victims or by breaking into their vehicles.

Through various investigative techniques, the FBI tied the Houston-based crew to an estimated 30+ jugging offenses in the Dallas area. The FBI concluded that the crew had taken more than three-quarters of a million dollars, primarily from Dallas-area small business owners and operators.

Thirteen defendants were charged in federal court. Eleven have pleaded guilty. justice.gov


 

C-Store - San Antonio, TX - Armed Robbery
C-Store - Albany , GA - Armed Robbery
C-Store - Washougal, WA - Armed Robbery
C- Store - Monroe, LA - Armed Robbery
C- Store - Lexington, KY - Robbery
C-Store - Cannon Township, MI - Armed Robbery
C-Store - Helens, MT - Armed Robbery
C-Store - Tulsa, OK - Armed Robbery
C-Store - Charlotte, NC - Armed Robbery
Gas Station - Archdale, NC - Armed Robbery
Gas Station - Toledo, OH - Armed Robbery
Grocery store - Little Rock, AR - Robbery
Gun Shop - Coopersville, MI - Burglary
• Jewelry store - Greenwood, IN - Armed Robbery
• Jewelry store - Westland, MI - Burglary
• Jewelry store - Dover, DE - Burglary
Laundry store - Ackerman, MS - Armed Robbery
Liquor store - Tazewell County, VA - Armed Robbery
Liquor store - Pounding Mill, VA - Armed Robbery
Metro PCS - Brooklyn, NY - Armed Robbery
Nail Salon - San Antonio, TX - Armed Robbery
Pharmacy - Lafayette Hill, PA - Armed Robbery
Restaurant - Xenia, OH - Armed Robbery (Bob Evans)
Restaurant - Marion County, FL - Armed Robbery ( Hungry Howie)
Restaurant - Charleston, WV - Armed Robbery
Restaurant - Deweyville, TX - Burglary
Restaurant - Chattanooga, TN - Armed Robbery
Salvation Army - Redding, CA - Robbery
Sports Collectables - Delaware, OH - Burglary
Verizon - Lansing, MI - Armed Robbery
Walgreens - San Antonio, TX - Armed Robbery
Walgreens - Houston, TX - Robbery/Shooting - suspect dead
7-Eleven - Butte County, CA - Robbery

 

 

Daily Totals:
28 robberies
5 burglaries
1 shooting
1 killed


 


 



 
Jonathan Dalton, CFI named AP Manager Solutions for Walgreens


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Featured Job Spotlights

 

District Loss Prevention Manager
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The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...
 

 

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Responsible for supporting field operations execution of asset protection processes in an assigned regional area. Leads investigation and recovery for losses within assigned Region, and manages liaison with external and internal partners to mitigate and prevent further losses...
 

 

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Denver, CO

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Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...
 
 

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...
 

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...
 
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Undercover/Plainclothes LP Specialist - San Jose, CA
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Loss Prevention Specialist - Minneapolis, MN
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The drive home can be the longest drive of the day when looking into the rear-view mirror and seeing nothing but the day's events. It is a great time for reflection and evaluation of all that transpired over the last 12 hours, often times allowing you to realize that the briefest interaction with someone may have been the most important event of the day. Those one line snip-its often times are where the true feelings and intentions are expressed. Piecing them together can mean the difference between success and failure of a project, a program, and even an executive. It is only in reflection that we see the truth and give ourselves the ability to react to it the right way the next day. Take the time and look in the rear-view mirror. You may see something you had not seen.

Just a Thought,
Gus

Gus Downing

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