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 5/14/19 LP, AP & IT Security's #1 News Source D-Ddaily.net






CNP Expo 2019
May 21-24

The D&D Daily 'Live in Anaheim' at NRF Protect
June 12

NRF Protect
June 11-13

OROCC Conference
June 20

RFID Journal Live! 2019 Retail @ RetailX
June 25-27

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

CLEAR 10th Annual Training Conference
Oct. 28-31

NJFC LP Conference & Exhibition
Oct. 30

See More Events


MetrORCA Update - Trends - The Great Debate

Quick Take 13

The Disappearing Front End, Seamless Shopping & The POS Disruption

Quick Take 14

See Episode Release Schedule

View Event Recap & Pics Here







#5 Solution Provider Episode

Axis Communications - Intelligent Video

Hedgie Bartol, Retail Business Development Manager, Axis Communications

#9 Quick Take

John Bartolac, Sr. Manager, Industry Segments Team & Cyber Strategy, North America, Axis Communications

Stay tuned over the next two weeks as we countdown LPNN's most-watched videos from 2018, including our Top 5 LP, Top 5 Vendor, and Top 10 Quick Take videos.

Live-Streaming to the Whole Retail Industry - Going Beyond LP

Over 675,000 Viewers Since Jan. 1, 2018
How far can we take it in 2019 with NRF's partnership?



Steven Bedi named Director Asset Protection for
The Decurion Company

Steven was previously the Divisional LP Director for Dollar General before taking this new role. Prior, he held various roles in LP/AP departments including Regional AP Director for Walmart, Regional LP Manager and District LP & Safety Manager for Sears Holdings Corporation and Investigator for Target. He earned his Bachelors of Science degree in Criminal Justice & Sociology from California State University - Los Angeles. Congratulations Steven!
Benjamin Schwartz promoted to Corporate Manager - AP Investigations for The Home Depot
Previously, Benjamin was the Sr. Corporate Investigator for the retailer, and throughout his 4 years there, he has held various AP and Investigations roles including Corporate Investigator and District AP Manager. He was also an Area LP Manager for JC Penney and an LP Manager for Shopko as well as a Community Service Officer for the Colorado Springs Police Department. Benjamin earned his Bachelors of Arts degree in Criminal Justice/Psychology from St. Cloud State University and his Master's degree in Criminal Justice/Leadership from University of Colorado Colorado Springs. Congratulations Benjamin!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position


ADT Commercial Growth Moving Forward

ADT continues to execute on its commercial strategy with the introduction of the new ADT Commercial brand in the first quarter. ADT Commercial brings together the experience, capabilities, and offerings from acquisitions, with the goal of creating a best in class security and life safety provider.

Following its recent commercial acquisitions including Red Hawk Fire & Security, Aronson Security Group, and MSE Security, ADT has announced an asset purchase agreement with Design Systems Group (DSG), a commercial fire and life safety systems provider in Dallas. Headquartered in Grand Prairie, TX and founded in 1999, DSG specializes in the design, installation and maintenance of sophisticated fire and life safety systems for some of the most recognizable commercial clients in North Texas. DSG will join forces with Red Hawk Fire & Security.

For over 20 years, DSG has been providing complete, quality solutions to commercial and industrial customers for their fire and life safety system needs. From design and installation to certification and system maintenance, DSG brings experience, understanding and commitment to every customer location. globenewswire.com

Sensormatic eBook: The Future of Loss Prevention

Learn how you can take shrink management to the next level. Empower your stores to more strategically manage shrink using predictive analytics and shoplifting insights with the next generation of loss prevention technologies.

In this eBook, you will learn:
● How shrink management is changing
● How the IoT assists you in preventing theft
● Three steps to take that revitalize your loss prevention programs for today's retail environment

Download the Free eBook Here


NIST Is Staging An Armed Robbery To Improve Video Surveillance
Before researchers can test the latest video analytics, they need a variety of footage from different angles, conditions and recording quality.

From ubiquitous cellphone cameras to high-end surveillance equipment, the U.S. is on the cusp of having an organic mass surveillance ecosystem. But with the range of recording quality and the limitations of analytics software, how reliable is video surveillance in protecting public safety?

Per their mission, researchers at the National Institute of Standards and Technology are keen to find out. In order to test the latest video analytics, NIST first needs a data set, and is soliciting for a contractor to stage and film armed robberies that can be used as a baseline for testing.

The scenario, as proposed by NIST, will be a simulated armed robbery of a convenience store. The staged robbery must include a concealed gun - either an exact replica or real, unloaded firearm - that the perpetrator brandishes as part of the scenario. While researchers are interested in a range of data, one of the central goals will be determining whether video surveillance can identify a weapon. nextgov.com

Analysis: Cannabis Shops Linked To Lower Crime, Increased Property Values
When your state legalizes cannabis, there's no guarantee that a store will open near you. That depends on your local city or county council, which regulates if and where retails stores are allowed. As more municipal officials are faced with a decision to allow or ban cannabis dispensaries, a new study highlights those dispensaries' links to lower crime, declining teen use, and increased property values.

According to a report by Leafly titled Debunking Dispensary Myths, the vast majority of current research suggests that allowing regulated cannabis stores actually improves community safety, health, and property values. The report identified, analyzed, and ranked all the major studies addressing this important topic.

Of the 16 studies on cannabis retail's effect on crime, 12 studies, including ones in the journal Preventative Medicine, and the Journal of Economic Behavior & Organization indicate licensed cannabis retail is associated with reductions in crime. benzinga.com

Huge Impact on Retail & LP
15 Retailers Start Accepting Cryptocurrency

Whole Foods, Bed Bath & Beyond and other major retailers are accepting bitcoin, ether and other forms of cryptocurrency for payment. 

Shoppers who sign up in a limited launch of Flexa's SPEDN app can use cryptocurrency to shop at 15 retailers.

Though cryptocurrency has yet to go mainstream, supporters argue that widespread use will make transactions less expensive, private and fraud-resistant.

Global payments network Flexa in its launch Monday announced partnerships with 15 retailers to accept cryptocurrency payments. Among the accepted currencies for shoppers who have the SPEDN app are bitcoin, bitcoin cash, ether and Gemini dollars.

Other retailers accepting cryptocurrency-based payments include Barnes & Noble, Baskin Robbins, Crate & Barrel, Express, GameStop, Lowe's, Nordstrom, Regal Cinemas and Ulta. The SPEDN app is so far limited to attendees of the Consensus cryptocurrency conference, but it will become more widely available by invitation in Apple's App Store next week. 

Shoppers at participating retailers can load their digital assets into the SPEDN wallet and scan the app's barcode at checkout. Flexa converts the cryptocurrency to U.S. dollars for the merchant.  

"This is the first real instance of decentralized global retail payments, with the power to make commerce more efficient and accessible for billions of citizens globally."

However, a degree of caution from retailers seems to be lingering over the Spedn launch, and the press release announcing the news lists none of the major partners accepting payments through the app. A report in Forbes details how representatives from both Gemini and Flexa were unable to get their clients to confirm their partnerships over email or talk on the record about the news.

Retail brands might be careful in officially attaching their names to Spedn's launch because the viability and security of cryptocurrency payments have yet to be proven at scale. cbsnews.com

  Forbes: Starbucks, Nordstrom And Whole Foods Now Accept Bitcoin. Just Don't Ask Them.

Biometrics Institute launches updated Privacy Guidelines to include GDPR & AI developments
The Biometrics Institute is observing Privacy Awareness Week by updating its Privacy Guidelines to provide universal direction on biometric privacy, including consideration of the implications of the EU's General Data Protection Regulation (GDPR).

In addition to GDPR, the update takes in new developments relating to the increasing collection of personal information by social media platforms, the growth of artificial intelligence, drones, and more sophisticated facial recognition systems, the widespread use of biometrics for border control, telecommunications, security, and food and medical distribution in displaced persons groups. It also addresses redress and complaints by people who have suffered negative outcomes related to biometric systems, and stronger privacy protections for data collection by automated systems, particularly for vulnerable people, provides advice on managing subcontractors, explores the role of audits and privacy impact assessments, managing data breaches, and the right of citizens to have biometric records amended or deleted.

The institute also launched its Ethical Principles for Biometrics at its annual U.S. Conference earlier this year. biometricupdate.com

1 in 4 Police Departments Now Using it
How facial recognition became a routine policing tool in America

The technology is proliferating amid concerns that it is prone to errors and allows the government to expand surveillance without much oversight.

The technology-driven revolution in policing is unfolding in big cities and small communities around the country, as more police departments purchase facial recognition software. The relative ease of operation allows officers to make the technology part of their daily work. Rather than reserve it for serious or high-profile cases, they are using it to solve routine crimes and to quickly identify people they see as suspicious.

Police praise the technology's power to improve investigations, but many agencies also try to keep their methods secret. In New York, the police department has resisted attempts by defense attorneys and privacy advocates to reveal how its facial recognition system operates. In Jacksonville, Florida, authorities have refused to share details of their facial recognition searches with a man fighting his conviction for selling $50 of crack. Sometimes people arrested with the help of facial recognition aren't aware that it was used against them.

Because police don't treat facial recognition as evidence for presentation in court, the technique does not often turn up in public documents and has not been the subject of many judicial rulings. Its use, and spread, are difficult to track.  nbcnews.com

UK: Security standard for surveillance cameras set for launch
A long-overdue cyber security standard for the manufacturer of surveillance cameras is on track for an official launch in June.

Several of the biggest and best-known brands in the surveillance industry have collaborated with a team appointed by UK surveillance camera commissioner Tony Porter to draw up a baseline standard for manufacturers. computerweekly.com

The need for more science & less bias in the talent acquisition process
Employers that use prehire assessments to evaluate job candidates have always faced two significant hurdles: recruiters' perceptions that the tests can scare off top applicants if they are too lengthy or onerous, and doubts whether the tests accurately predict future job performance. But new technologies are slashing the time needed for candidate testing while also accurately scoring unstructured data-like video, audio or text-from candidates.

A 2018 study from Aptitude Research, a Boston-based advisory and research firm specializing in talent acquisition technologies, found that 71 percent of companies are now using at least one assessment provider and 57 percent are using two or more providers. The study's authors said the move is driven in part by recruiters' needs for more science and less bias in the talent acquisition process.

Candidates also are seeing new opportunities for using skill assessments. A recently added feature on Indeed, for example, allows job seekers to add results of assessments to their profiles to help improve their marketability to potential employers.

Employers are using assessments not just for leadership positions but also for customer-facing roles and positions requiring high-volume hiring. Some also have started using them to evaluate the ability of existing employees to assume new or expanded roles. shrm.org

76% of Retailers Believe Their Model Must Change to Survive
Only 3% of retailers believe their current model will remain sustainable in the next five years. "For retailers, a good business model is no longer enough: Being great achieves enviable success, but being average is punished hard."

That's according to a new report from OC&C Strategy Consultants and eShop World, released at this year's World Retail Congress.

Crucial rules for winning in a high-velocity world revealed by the research are:

1. Winning retailers pick their battles: A considered strategic positioning remains vital, especially as the investment required to compete on all fronts is excessive.

2. Being at the frontier of speed is not always necessary: Retailers should be making clear trade-offs about where they operate at the frontier, and where they can afford to follow the leader.

3. Go beyond borders to build your tribe: As the demand for online shopping grows around the world, retailers need to consider their strategy for attracting cross-border consumers.

"Retail has been speeding up for a long time. But in the present high-velocity world, it is not just about speed, but about combining it with meaningful direction." chainstoreage.com

Latest tariff list is 'far too great a gamble for the U.S. economy,' says NRF
A study commissioned by Tariffs Hurt the Heartland and prepared by Trade Partnership estimated that imposing tariffs of 25 percent on all remaining imports from China, combined with the impact of retaliation, would jeopardize more than 2 million American jobs, cost the average U.S. family of four $2,300 each year and reduce the value of U.S. GDP by 1 percent. nrf.com

UBS: Tariffs could put $40B in sales and 12K stores at risk
Tariffs could imperil retailers to the tune of $40 billion in sales and 12,000 stores in just one year, according to a UBS note from analyst Jay Sole.

The industry's store count contracted 5.3% year over year in the first quarter, the highest rate in at least a decade, they said. Closures accelerated by 100 basis points or 3,125 stores from the fourth quarter of 2018.

Some retailers and stores could benefit by picking up share, but the disruption could reverberate through the industry through "inventory dislocations and discounting which would hurt almost all Softlines companies" and could "make some C malls unviable, which would have a knock-on effect on healthy retailers, not to mention an impact on jobs and the larger economy," analysts said.

As of late March, U.S. retailers had announced 5,399 store closures and 2,396 store openings, compared to 5,726 closures and 3,243 openings for all of 2018, according to a report from Coresight Research. The company's most recent report records 6,196 store closures in the U.S. and 2,724 openings.

The closures include many that are inevitable, but the analysts, who say that nearly 21,000 stores must close by 2026 anyway, warn that the acceleration could be extremely disruptive. "Tariffs could cause over half of this change in one year, rather than four."  retaildive.com

Jewel-Osco employees alleging age discrimination can pursue lawsuit as a group, judge rules
The seven current and former employees/plaintiffs, whose ages ranged from 56 to 61 when they filed their lawsuit in 2017, allege they were targeted because of their age and long tenure as the company consolidated its store management structure in 2011. All of the plaintiffs worked as store directors at different Chicago-area locations that were transitioning from having two directors per store to one who would oversee both the food and drug sections. Some were offered buyouts and declined. chicagotribune.com

Shimming - C-Stores New Threat After EMV
The Last Outpost for Skimming Nearing an End

As more convenience stores upgrade their gas terminals to accept chip cards and become EMV (Europay Mastercard Visa) compliant ahead of the October 2020 deadline, fewer gas pumps are requiring customers to swipe their cards.

Shimming - something of an update on skimming - is a process where fraudsters insert a "shim" into the card reader that allows them to copy the chip-card information. Now, they can't use that information to create another chip card. But they can use it to make a magnetic stripe card to be used online or at c-store retailers that have not yet upgraded to be EMV compliant.

C-stores can take a number of steps to protect their forecourts from would-be skimmers and shimmers. Just the presence of security cameras can be one deterrent against would-be thieves. Operators should also have a store employee check the pumps each shift. Placing security seals at pump access points can make it obvious if tampering has occurred. Post signs to let customers know not to use the card reader - and to alert management - if a seal appears to be broken. cstoredecisions.com

Texas: Legislature can stop an injustice by redefining what constitutes
'organized retail theft'

Which of these incidents would you describe as organized crime? A mother stealing a case of baby formula from the supermarket? Thrill-seeking teens swiping clothes and electronics? A mentally ill person walking out with groceries? The answer, of course, is none of them. Yet, under an ambiguously drafted section of the Texas Penal Code, police can charge shoplifters with organized retail theft (ORT). The Legislature has an opportunity to fix the code and protect petty thieves from being treated as organized crime masterminds. statesman.com

Visa: 80 Of 100 US Merchants Offer Contactless Checkout

Brands Testing Check-Out Free Pop-Ups

Is it lights out for Lord & Taylor?


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eBay seller facing a 20 year prison sentence after admitting to embezzling $139k of printer toners

Police are accusing a Hemlock woman of buying printer ink toners on a company credit card and reselling them for her own profit. Today, 46-year-old Christina M. Lapp faces one count of embezzlement of more than $100,000, which is a 20-year felony.

On March 20, 2018, Bay County Sheriff's deputies responded to a fraud complaint placed by the owners of Valley United Insurance Co., 1108 W. Jenny St. in Bangor Township. The owners told police they suspected Lapp, a former employee of seven and a half years, had been stealing from them.

After Lapp quit the company in March 2018, business owners looked through their company credit card statements and noticed a transaction they didn't recognize from March 13, showing the purchase of printer toners from Dallas-based FPC Office Solutions for $9,376.79. The order was sent to Lapp's house, according to a statement in her work email account, court records show.

The owners told police they don't buy their supplies from FPC. They also said several employees told them they'd frequently seen Lapp on eBay while at work, according to court records. The owners speculated Lapp had bought the toners to sell on the auction site for a profit. Read more

For further information on PROACT, email inquiries to PROACT@eBay.com.




Axis Communications Celebrates Axis Experience Center at U.S. Headquarters

Axis held grand re-opening event for its newly renovated Axis Experience Center in Chelmsford, MA, the company's North America headquarters.

The official grand re-opening ceremony at the Axis Experience Center (AEC) was held here on May 2nd at Axis' North American headquarters.

The event was truly a celebration, featuring speeches delivered by Fredrik Nilsson, VP, Americas, Axis Communications, Inc., Larry Newman, Senior Director of Sales, Axis Communications, Inc., and Steve Stanberry, Business Area Director, Northeast, Axis Communications, Inc. and a ribbon cutting to officially re-open the AEC.

There were more than 100 guests in attendance, including partners, customers and distributors, that enjoyed a welcome reception to network with industry peers, followed by small group tours that showcased the newest and most popular Axis solutions and technologies. The event also featured magician, Steven Brundage from America's Got Talent and a caricature artist.

The Center includes a 45-person Axis Communications Academy training and certification facility, conference space and command center to demonstrate Axis technology. The AEC is open to distributors, partners, customers and industry associations to host trainings, meetings and product demonstrations.

Axis has eight AECs in North America. Locations include Los Angeles, Chicago, Dallas, Fort Lauderdale, Fla., Washington, D.C., Toronto, Mexico City, and its newly renovated North American headquarters in Chelmsford, Massachusetts. 





Workplace Weapon - USB Drives
Employees Aren't Protecting Their Enterprise's Data

Employees are aware of the risks associated with inadequate USB drive security, yet aren't following best practices, according to the report, "The State of USB Data Protection 2019: Employee Spotlight."

The report reveals that employees have been the main driving factor behind the use of USB drives in the workplace (according to 68 percent of respondents) and have also been placing their organizations at significant risk. For example:

While 91 percent of respondents claimed that encrypted USB drives should be mandatory, a full 58 percent of respondents confirmed that they regularly use non-encrypted USB drives.

64 percent of organizations have a policy outlining acceptable use of USB devices, yet 64 percent of respondents said their employees use USB drives without obtaining advance permission to do so.

Nearly half of employees lost a USB drive without notifying appropriate authorities about the incident. securitymagazine.com

Cybersecurity Is an Integral Part of Companies' Risk Assessment
Cybersecurity threats are difficult to identify and quantify but assessing them is vital to understanding a company's overall business risks.

Some corporate boards have only recently begun to discuss cybersecurity in depth as part of overall risk assessment. Discussions about cybersecurity can be inhibited by some directors' thin technology expertise.

Directors should ask senior executives to describe key aspects of a company's risk posture: how it protects the most important assets, who is likely to attack and how they might do it. "You don't have a big technical discussion," he said. cmail20.com

Hackers access data from more than 460,000 accounts at Uniqlo's online store
Fast Retailing, the Japanese company behind the Uniqlo retail chain, announced Monday that the data of more than 460,000 customers on its online shopping sites were accessed by hackers from April 23 to May 10.

The breach gave hackers access to customers' data including their names, addresses and contact details. The company acknowledged that partial credit card information "may have been browsed," though "there is no possibility of leakage" in credit card security codes. cnbc.com

Boost Mobile Customer Accounts Hacked
Boost Mobile, a virtual mobile network owned by Sprint, has confirmed hackers have broken into an unknown number of customer accounts.

The hackers used those phone numbers and account PINs to break into customer accounts using the company's website Boost.com, said the notification. These codes can be used to alter account settings. Hackers can automate account logins using lists of exposed usernames and passwords - or in this case phone numbers and PIN codes - in what's known as a credential stuffing attack.

"Customers' credit card and social security numbers are encrypted and were not compromised." techcrunch.com

Alleged SIM Swappers Charged Over $2.4M Cryptocurrency Thefts
Three Verizon & AT&T Mobile Operators Took Bribes

Nine men have been charged in connection with an alleged SIM card swapping scheme that led to the theft of $2.4 million in cryptocurrency, the U.S. Justice Department says.

Eight U.S. men and one Irishman were charged in two criminal cases with wire fraud and aggravated identity theft. Three of the men are former employees of mobile operators Verizon and AT&T.

The group, which called itself "The Community," sought out victims who held cryptocurrency accounts. The group socialized on forums, including HackForums and OGUsers, and planned their attacks using messaging apps such as Wickr, Telegram, Signal, Skype and Discord, according to the indictment, filed in federal court in Detroit.

Stealing someone's phone number is sometimes referred to as a SIM swap or hijack. The attack can be accomplished by persuading a mobile operator's customer service to move a number to different SIM card - a swap - or port it to another carrier.

Mobile operators have sometimes proven to be soft targets.

4 Reasons Artificial Intelligence is the Future of Retail

How Hackers Broke WhatsApp With Just a Phone Call

How to Review Your App Permissions

Have you ever logged into a website or app and opted to use your Facebook, LinkedIn or Google account to sign in? If you have, it's time to check what apps have permission to use your login information, which you can view in your privacy settings for Facebook, LinkedIn and Google. Make this a quarterly habit. It's important to limit apps you don't need or use to make sure your information is secure.


Expectations Are Rising & Security Needs to Step Up
78% of Consumers Say Online Companies Must Protect Their Info

More than three-quarters of US consumers strongly agree that companies need to protect their information, a 16% increase over last year, according to a comprehensive study of online consumer behavior.

While consumers say companies need to protect their information, 68% strongly agree it's also their own responsibility to protect their own personal information.

Consumers also expect more online, with 37% saying they have abandoned signing up for a new online account (via computer or mobile phone) because the process was too difficult or took too long. This was especially true among Gen Z respondents (51%) between the ages of 18 and 24.

The old trade-off between security and ease of use has to change.

"The security industry has to make their products easy and secure," Dickson says. "Companies have to invest, and it certainly takes extra work on the part of the provider. It's a challenge, but it's the responsibility of the provider to put in the extra effort and do it right." darkreading.com

"A 'Lights Out' Warehouse is Ultimately the Goal"
Amazon rolls out robots that pack orders and replace jobs

The company started adding technology to a handful of warehouses in recent years, which scans goods coming down a conveyor belt and envelops them seconds later in boxes custom-built for each item.

Amazon has considered installing two machines at dozens more warehouses, removing at least 24 roles at each one, these people said. These facilities typically employ more than 2,000 people.

That would amount to more than 1,300 cuts across 55 U.S. fulfillment centers for standard-sized inventory. Amazon would expect to recover the costs in under two years, at $1 million per machine plus operational expenses, they said. reuters.com

Amazon's Alexa Guard home security feature for Echo rolling out in US

Walmart announces next-day delivery, firing back at Amazon

eBay announces first UK High Street Concept Store

Ecommerce profitability is down: Here's what retailers can do about it

How Ecommerce Businesses Can Address Online Shopping Privacy Concerns


Update: Macon, GA: Thieves took Macon truck with $671,000 in tools
They also stole bras and wine, feds say. A band of thieves who stole tractor-trailer rigs and their cargo - some of which was trucked to Florida for possible sale there - also swiped over $600,000 worth of power tools from a Macon company, federal prosecutors in Georgia said last week. The theft ring, which was said to have involved at least five men, was busted by the GBI a couple of years ago, but some of the accused have only recently been sentenced. A trio of the stolen 18-wheelers were parked when they were taken. The thefts happened between June 2015 and the following summer in Athens, Jackson and Macon.

A Volvo tractor-trailer and its 53-foot trailer, loaded with $671,000 worth of Stihl power tools, disappeared from C&A Transportation in south Bibb County in June 2016. That truck was later recovered. Last week in U.S. District Court in Macon, Paramo, 51, who worked for years in a chicken plant before buying big rigs and starting a trucking company, pleaded guilty to conspiring to commit interstate theft. macon.com

Atlanta, GA: Shoplifting Ring was targeting stores Columbus, Auburn, Opelika, Lagrange and Montgomery
Multiple shoplifting suspects have been arrested in connection to a massive shoplifting ring which spanned several cities in the Southeast. Nearly a dozen suspects are seen on surveillance video taking the goods from stores like Macy's and Dillard's at Peachtree Mall and shops at Columbus Park Crossing. Police Major JD Hawk credited store security for the quick identification of the suspects. Investigators have since recovered thousands in stolen merchandise and made multiple arrests. wltz.com

Strongsville, OH: Four arrested in a series of Cleveland area Armed Cellphone
store robberies

Surveillance video shows how employees at the AT&T Store in Strongsville, were terrorized by a group of masked gunmen that barged into the store and forced the workers into an office. Investigators say the hold up in Strongsville is similar to a series of robberies at phone stores across greater Cleveland in recent weeks. The suspects fled in a getaway car, but GPS from the stolen phones was used to track them. Police arrested Le'ondre Tucker, 19, and three juveniles. Police are now trying to determine how many of the phone store robberies the suspects are responsible for. During a search of a home police found several loaded guns, and a large number of phones taken from the AT&T stores. fox8.com

Michigan Man Pleads Guilty To Running $1M Apple "Empty-Box" Fraud Scheme
Specifically, Mork, 25, admitted that he initiated fraudulent complaints to Apple's customer service department, each complaint alleging, on behalf of Apple customers, that a purchased Apple product had not been mailed to an Apple customer as it should have been, but that instead only an empty Apple box had been mailed to the Apple customer's mailing address.

Through this fraudulent scheme, Mork admitted that he caused Apple to issue $1,000,000 in refunds for undelivered Apple products that had, in fact, been delivered. justice.gov

Seattle, WA: Former Postal Worker Sentenced to 14 Months in Prison
for Stealing Electronics from Priority Mail Processing Facility

A former U.S. Postal Service employee was sentenced today in U.S. District Court in Seattle to fourteen months in prison for stealing electronic devices from mail shipments and directing others to sell the stolen devices at pawn shops and on online marketplaces. JAMIE GUHLKE, 56, of Federal Way, Washington was indicted for theft of mail in April 2018 and pleaded guilty in November 2018. At the sentencing hearing U.S. District Judge James L. Robart said that GUHLKE's crimes were a violation of her "position of trust" as a government employee. As part of GUHLKE's sentence, Judge Robart ordered her to pay $15,458 in restitution to Quick Ship Electronics. justice.gov

Lexington, KY: Police turn to the public for help locating $1,200 Target shoplifting suspects

Gloucester, VA: Deputies searching for Woman who stole over $1,000 in perfume from Ulta

Boynton Beach, FL: Man, woman accused of stealing $500 worth of Red Bull

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Shootings & Deaths


Columbus, OH: Customer shot and killed in altercation with C-Store employee
An altercation between an employee and an apparent customer inside a far east Columbus store early Tuesday morning ended with the customer shot and killed, Columbus police said. Officers responded to the Outlet Smoke Shop Plus along McNaughten Road near East Street just before 1 a.m., according to a dispatcher. dispatch.com

Armed suspect dies after officer-involved shooting in Gardena
A suspect armed with a weapon reportedly charged officers in Gardena on Monday night and was fatally wounded in an officer-involved shooting. No officers were injured. Firefighters responded at 9:55 p.m. and located the wounded suspect, who was taken to a hospital in critical condition, according to the Los Angeles County Fire Department. presstelegram.com

St. Albans, VT: Walmart briefly evacuated, police investigate shooting report
St. Albans Walmart is back to normal. Staff and customers have an evacuation under their belts after reports of a shooting. Police say someone reported that a customer shot at a bird inside the store on Monday. Walmart sent its employees and customers out to the parking lot. As police investigated, they say no one saw the shooting and there is no evidence anyone fired a shot. wcax.com


Robberies, Incidents & Thefts


Oklahoma City, OK: Shoplifter leads police on 150 MPH chase
A wild chase through the metro reached speeds of almost 150 miles per hour, according to the Oklahoma Highway Patrol. It ended with a suspect in custody and the discovery of lots of clothing merchandise, possibly stolen from Oklahoma stores. Inside the vehicle, Stewart said investigators found dresses and purses with the price tags still on them, leading them to believe they very well could be stolen. kfor.com

Red Banks, MS: String Of Robberies at Dollar General Stores Continues
A string of Dollar General Store robberies across Mississippi has investigators on high alert. The location in Red Banks is one of six Dollar General stores that have been robbed in the last three months. In each robbery, three suspects entered the store just before closing armed with guns and masks covering their faces, and in each case, several shots were fired. deltadailynews.com

Chicago, IL: Thieves steal cellphones from Lincoln Park stores
Police are warning business owners near the CTA Red Line North/Clybourn stop in Lincoln Park to be on alert after thieves shoplifted cellphones from stores in April and May. In each of the five reported robberies, the suspects stole phones from stores in the 800 block of West North Avenue and fled on foot, Chicago police said in a community alert. suntimes.com

Silt, CO: Ranch Supply store employee accused of stealing $20,000 from business
Dolores West-Burris, 21, turned herself in to authorities April 2 on theft charges for the alleged scheme, which involved refunding items never purchased to her own credit card, creating "accounts receivable" tabs with the company, and cashing out from the register in other people's names. West-Burris told investigators she was in a relationship with a man she was living with and who influenced her to pay his bills. postindependent.com

Tyler, TX: Police investigating cell phone businesses targeted by burglary suspects

Milwaukee, WI: Man accused of 6 Armed Robberies in 2 weeks pleads not guilty

New York: New Bill Would Require Gun Stores to Secure Weapons After Hours



New Orleans, LA: Man gets 60 years in fatal armed robbery at Gentilly Subway


AT&T - Petaluma, CA - Robbery
AT&T - Strongsville, OH - Armed Robbery
Auto Store - Fredericksburg, VA - Burglary
C-Store - Grundy County, IL - Armed Robbery
C-Store - Goffstown, NH - Armed Robbery
C-Store - Las Vegas, NV - Robbery
C-Store - Clark County, WA - Armed Robbery
C- Store - Cumberland County, PA - Armed Robbery
C-Store - Waikiki, HI - Armed Robbery
CBD Shop - Honolulu, HI - Armed Robbery
Family Dollar - Opelika, AL - Armed Robbery
Family Dollar - Fort Wayne, IN - Armed Robbery
Grocery Store - Perry Hall, MD - Burglary
Jewelry Store - Grass Valley, CA - Burglary
Metro PCS - Birmingham, AL - Armed Robbery
Restaurant- Portland, OR - Burglary
Restaurant - Woodbridge, VA - Burglary (Taco Bell)
Restaurant - Tallahassee, FL - Armed Robbery
Restaurant - Pasadena, CA - Armed Robbery
Restaurant - Sarasota County, FL - Armed Robbery (Chick-fil-A)
T-Mobile - St Louis County, MO - Armed Robbery
Vape Store - Ogden, UT - Burglary
7-Eleven - Brooklyn Park, MD - Armed Robbery
7-Eleven - Fredericksburg, VA - Armed Robbery
7-Eleven - Hamilton, NJ - Armed Robbery


Daily Totals:
19 robberies
6 burglaries
0 shootings
0 killed



Brandy Sluss named LP Specialist for EG America
Alicia Williams promoted to MarMaxx Market Training Specialist for TJX Companies
Sergio Castro promoted to MarMaxx LP Training Specialist for TJX Companies
Philip Davey promoted to Regional Shrink Specialist for Morrisons (UK)
Alexandra Clayton promoted to LP Manager - Retail Projects for Morrisons (UK)
Daniel Perkins named Regional AP Manager for L Brands
Chris Franzen promoted to MarMaxx LP Training Specialist for TJX Companies

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


District Loss Prevention Manager
Eastern PA/NJ

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 15-20 store locations...

Corporate Investigations Supervisor
Irving, TX
The Corporate Investigations Supervisor provides leadership and direction to the Corporate Investigators by overseeing investigative processes and work flow. This position is responsible for maintaining consistent execution of processes and support leading to recovery and litigation. The Investigations Supervisor motivates and model's efficiency, effectiveness and productivity with our team, department and company while providing feedback and guidance on both investigations and development...


Regional Asset Protection Manager
Austin, TX

Responsible for supporting field operations execution of asset protection processes in an assigned regional area. Leads investigation and recovery for losses within assigned Region, and manages liaison with external and internal partners to mitigate and prevent further losses...


Manager of District Loss Prevention
Fresno, CA

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...
Area Loss Prevention Manager -
Seattle, Portland or Salt Lake City

Seattle WA, Portland OR, Salt Lake City UT

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores...


Field Loss Prevention Manager
Dallas, TX

● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations
● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...

Manager, Regional Asset Protection
Bay Area/San Francisco, CA

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Manager, Regional Asset Protection
Denver, CO

You will be accountable for execution of asset protection programs within an assigned geographical area. You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgement to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Mid-Atlantic Region

The successful candidate will be responsible for the management of the Asset Protection function in their assigned area. Guide the implementation and training of Asset Protection programs, enforcement of policies and procedures, auditing, investigations and directing of shrink reduction efforts...

Manager, Asset Protection Fraud & Investigations
Westchester, IL

The Manager of Asset Protection Fraud and Investigations is responsible for the global enterprise hybrid -ecommerce, digital product and traditional fraud investigation program. Primary responsibilities include conduct and manage analytically driven fraud and loss investigations, evolve fraud mitigation platforms and initiatives; manage a team of ecommerce analysts and internal investigators, maintain case management and financial fraud reporting metrics...

Area Loss Prevention Manager
New York/New Jersey/Pennsylvania

Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence...



Security Industry Specialists, Inc. provides unique security solutions to some of the most successful names in business. Our clients include Fortune 500 companies, designer brands, international events, celebrities, and high-profile executives. You may not recognize our name, but that's part of the appeal. Our fantastic work is professional, private, and personal - for every client, every day.

We are currently looking for an experienced Loss Prevention Specialist - Undercover/Plain Clothes.

● Conduct undercover surveillance to detect and apprehend shoplifters
● Recover assets and/or make safe apprehensions
● Must be able to communicate with all levels of staff and management
● Get to create your schedule with your Supervisor

Loss Prevention Specialist - Tukwila, WA
Undercover/Plainclothes LP Specialist - San Jose, CA
Loss Prevention Specialist - Miami, FL
Loss Prevention Specialist - Minneapolis, MN
Loss Prevention Specialist - Philadelphia, PA

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Turo Global Trust
& Safety Team

Goodwill Easter Seals Risk Management & AP Team

Sheraton Hotel & Casino Puerto Rico LP Team

Helzberg Diamonds
LP Team

Got a picture of your team on your cell phone?

Send it to us!


Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers whether its individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.

Just a Thought,

Gus Downing

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