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June 25-27

Axis Retail Leadership Forum
Aug. 12-15

GA Retailers ORC Alliance Retail Crime Conference
Aug. 22

IAFCI Training Conference
Aug. 26-30

Global Security Exchange
Sept. 8-12

Retail Risk Dallas
Sept. 12

RCC Retail Secure 2019
Sept. 24

Retail Cyber Intelligence Summit
Sept. 24-25

LPRC Impact 2019
Sept. 30-Oct 2

Florida Retail Federation & W-Z EMPOWER 2019
Oct. 24

NJFC LP Conference & Exhibition
Oct. 30

ISC East
Nov. 20-21

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America's #2 Retailer - Kroger's AP Efforts Paying Off

Appoints 1st VP AP, April 2017 & Centralizes AP With New AP Team

With nearly 2,760 grocery stores & 252 jewelry stores in 35 states, under two dozen banners & annual sales of more than $121.1 billion, Kroger today ranks as one of the world's largest retailers.

The Kroger Co. was named as one of the 2018 50 Best Companies for Diversity - Black Enterprise
The Kroger Co. was named #18 on the 2018 Harris Poll Reputation Quotient® Rankings - The Harris Poll
The Kroger Co. was named #16 in America's Top 50 Organizations for Multicultural Business Opportunities - Omnikal

Kroger's New Investment On 1st VP of AP Role in April 2017
Followed by Centralizing the AP Effort With New Corp. Team
Paying Off - Here's the Proof
Kroger's New CFO, Gary Millerchip, Recognizes Continuous Shrink Improvement
Delivering Improved Results in 7 Straight Quarters

First Quarter financial results conference call transcript from yesterday's call with shareholders & media.

June 20, 2019 - First Quarter 2019 Results Prepared Remarks:
Our associates have done an amazing job managing shrink, which improved during the first quarter compared to the prior year. This represents the 7th consecutive quarter of shrink rate improvement.

Sept. 13, 2018 - Q2 2018 Earnings Release Prepared Remarks:
"Looking at gross margin, we were pleased to see that our shrink rate continued to improve during the second quarter."

June 21,2018 - Q1 2018 Earnings Release Prepared Remarks: "A big focus continues to be on store productivity and waste. Our teams controlled shrink well in the first quarter. As we've said before, we won't leave a penny on the table as we seek to reinvest savings to grow our business."

March 8, 2018 - Fourth Quarter and Fiscal 2017 Results Prepared Remarks: "We are also pleased that shrink continued its steady improvement throughout the year with good results in the fourth quarter."

Shrink improvement and waste has been a major focus at Kroger. Which is why they staffed a Vice President level position, Mike Lamb in April 2017. Their first ever VP level AP executive in their long history.

Prior to that they had two Director level executives splitting responsibilities. With one, the Dir. of LP position, also being Kroger's first ever Dir. of LP role they staffed in Jan. 2008.

With one Dir. covering shrink in a shortage control and merchandise protection type function and the other covering Loss Prevention with an emphasis on security, front end shortages (rolled out first EBR program) , store audits, standardizing field job functions, and managing Kroger's in-house central station alarm operations.

The new Vice President role combined the two corporate functions in one position and started standardizing, refining, and broadening the AP processes throughout the company.

With the twenty two banners operating totally independently in a decentralized organization this made the standardization efforts even more difficult to accomplishment

However they've been very successful in redefining the AP functions, increasing the impact, and gaining company wide support.

With the comments being made over the last 18 months in quarterly and full year conference calls by the CFO's, they're seeing some significant and continuous shrink improvement, which is obviously a reflection of the new corporate leadership, new structure, and the entire AP team's efforts throughout all of the divisions. It's great to see a new officer level position in the AP community having such an impact. ir.korger.com

USS Farragut (DDG-99)

Coming Next Week: Turning a Battleship
Kroger's Centralization Effort Driving Results
The Story - The Team - The Effort

How Kroger built the new model and how the new centralized effort is driving results.

Rarely Seen Recognition of LP/AP Efforts Mentioned in Financial Results Conference Calls
Share Yours with the LP/AP Community - Great For All of the LP/AP Teams & Retail Industry to See

We don't see it often but when we do - it deserves to be called out to the industry and to the LP/AP Teams across America. As it's a strong positive reflection for the entire industry and establishes a goal for every team throughout retail. And obviously it's great to acknowledge all the work and efforts the Kroger AP team and leadership team has made.

So if your department is complimented and recognized in your company's financial results/transcripts let us know and we'll share it with the community. As it reflects on the entire industry. Just a thought.
-Gus Downing




Walmart's Corruption Case & The NY Times

A Seven Year Investigation - Reaching the President of the United States
This is a MUST Read Article for Every Retail Executive
A 'Sorceress' in Brazil, a 'Wink' in India: Walmart Pleads Guilty After a Decade of Bribes

Inside Walmart's corporate offices in Brazil, one local contact was known as the "sorceress" for the ability to obtain government permits quickly.

In India, concerns about bribery were met with a "wink and a nod" by Walmart's local business partner. In China, money was funneled to a local landlord for "government relationship consulting services." And in Mexico, cars and computers were donated to governments in communities where Walmart was planning to build new stores.

For more than a decade, Walmart used middlemen to make dubious payments to governments around the globe in order to open new locations, United States prosecutors and securities regulators said in a settlement agreement on Thursday. But even as employees frequently raised alarm, the company's top leaders did little to prevent Walmart from being involved in bribery and corruption schemes.

That lack of internal control led to a seven-year inquiry that culminated on Thursday with Walmart's Brazilian subsidiary pleading guilty to a federal crime. The guilty plea, and the $282 million in fines that Walmart has agreed to pay, capped one of the biggest investigations ever under the Foreign Corrupt Practices Act, which makes it illegal for American corporations to bribe overseas officials.  nytimes.com

Two Whistleblowers? - The Two Exec's Who Knew Too Much
In the NY Times first article, that started this entire investigation, it talked about the Walmart lead investigator, a former FBI special agent, who submitted his confidential report to superiors and recommended it be expanded just to have it "shut down." Even after saying "There is reasonable suspicion to believe that Mexican and USA laws have been violated."

Neither American nor Mexican law enforcement officials were notified. None of Wal-Mart de Mexico's leaders were disciplined. Indeed, its chief executive, Eduardo Castro-Wright, identified by the former executive as the driving force behind years of bribery, was promoted to vice chairman of Wal-Mart in 2008. Until this article, the allegations and Wal-Mart's investigation had never been publicly disclosed.

When Wal-Mart's director of corporate investigations - a former top F.B.I. official - read the general counsel's report, his appraisal was scathing. "Truly lacking," he wrote in an e-mail to his boss.

The Mexico real estate executive is the one who spent literally hours with the NY Times and opened up completely.

But there's so much more to this case in the two articles below. All of which were reported in the Daily.

1st one: 4-22-12: Wal-Mart Hushed Up a Vast Mexican Bribery Case

2nd one: 12-17-12: How Wal-Mart Used Payoffs to Get Its Way in Mexico

Retail Security in Europe

Shrinkage Costs Retailers More Than 49bn Euros ($55bn U.S.) Across Europe Annually: Study
Losses from shrinkage cost retailers more than 49 billion Euros annually, representing 2.05% of the retail sector's annual turnover, a new study released today, 20 June, has revealed.

The loss is calculated as the sum of the shrinkage value (1.44% of turnover) and security expenses (0.61%).

The report, Retail Security in Europe: Going beyond Shrinkage, was conducted by Crime&tech, a spin-off of the Università Cattolica del Sacro Cuore - Transcrime with the support of Checkpoint Systems, the global leader in source-to-shopper solutions.

With feedback from retailers in 11 countries, the report concluded that total losses to shrinkage, when compared with total company turnover, would represent the fourth-largest retailer in Europe.

The sectors presenting the highest shrinkage rates include food retail (2.0%) and apparel (1.4%).

Those recording the lowest rates include electronics (0.4%), beauty and cosmetics (0.5%), and sporting goods (0.7%).

The research revealed that the top five stolen items by value in food retail include alcoholic drinks, cheese, meat, sweets, and canned fish.

     • The overall 2017 shrinkage rate increased by 0.19% when compared with 2016.

'Beyond Shrinkage'

Speaking about the report, Prof. Ernesto Savona, director of Crime&tech, said, "The research reveals that retailers across Europe are using a mixture of techniques to measure shrinkage, which includes a variety of both crime and non-criminal losses. All these different approaches shall be kept in mind when interpreting the results presented.

"For this reason, the study goes beyond shrinkage, and it analyses retailers' inventory policies and technologies, the contextual factors that have an impact on retail losses, the modus operandi of shoplifters, and how countermeasures and security solutions are adopted and combined together," Savona pointed out. esmmagazine.com

Philadelphia's "Public Safety Crisis"
Two of Philly's Top Law Enforcement Officers Publicly Disagreeing
Retail Stores at the Center of the Feud

From Chicago to Dallas to Seattle, San Francisco and now Philadelphia
City & State Prosecutors are Decriminalizing Retail Theft

And its all about the money, the budgets, what they feel the public sentiment is, and a broken criminal just system in the courts.

"U.S. Attorney McSwain, DA Krasner Clash Despite Shared Vision for Safer City"
US Attorney Takes Philly DA to Task
Retail Stores at the Center of the Fight

Amid escalating gun violence and an intractable opioid epidemic, Philadelphia's top prosecutors agree on very little.

Almost immediately after taking office, District Attorney Larry Krasner removed cash bail recommendations for low-level offenses, required prosecutors to reveal the cost of incarceration before sentencing and dropped criminal charges on dozens of marijuana possession cases.

His regional counterpart, U.S. Attorney William McSwain, who was appointed by President Donald Trump, has repeatedly called Krasner's reforms dangerous.

"There is a battle going on right now for the soul of Philadelphia," McSwain said. "If we want to continue to grow, if we want to continue to thrive ... it needs to be a safe environment."

McSwain wants to see tougher sentences and more criminals behind bars. A former Marine sniper, McSwain accused the district attorney of overstepping his duties as a prosecutor by "politicizing" law enforcement strategies.

At the center of Krasner and McSwain's feud is their diverging philosophies on law enforcement, including how to handle non-violent crime, such as retail theft. Krasner has said people caught stealing less than $500 worth of goods would be charged with a summary offense.

McSwain has blamed that policy on an increase in retail theft across the city.

Krasner said the numbers don't reflect that claim. According to Philadelphia police data, reported retail theft went down 4% in 2018 and arrests were down 23%.

"He's a liar," the district attorney said.

Then he attacked Krasner over a "sweetheart plea deal" that led to a 3-1/2- to 10-year sentence for 29-year-old Jovaun Patterson, who shot shopkeeper Mike Poeng with an AK-47 assault rifle in West Philadelphia, leaving Poeng in a coma and then wheelchair. nbcphiladelphia.com

UK Retailer Co-Op Demands New Retail Crime Laws
Violence & Clerk Assaults Up "Four-Fold" 1st 6 Months

The Co-op has demanded greater protection for all shop workers - and a dedicated new law - in the face of a worrying rise in store crime and violent attacks.

And to prove its case, the company has published chilling accounts written by staff at stores in Greater Manchester.

A senior Co-operative Group boss has called on the Government to consider introducing specific new legislation carrying tougher penalties for attacks resulting from shop workers enforcing the law on age-restricted sale like cigarettes or alcohol.

The company, which has its headquarters in Manchester and was founded in Rochdale, also wants a review of sentencing guidelines for store crime and violence.

Latest quarterly figures show 2,500 incidents of verbal abuse and anti-social behaviour, with 600 violent incidents, the company said. Co-op reported a near four-fold increase in incidents from the first six months of this year with the same period in 2017.

Bosses said civil servants have opened a 'call for evidence' following pressure from the union Usdaw and retail representative organisations like the Association of Convenience Stores, the British Retail Consortium and the National Federation of Retail Newsagents.

Paddy Lillis, general secretary of Usdaw, added: "Violence, threats and abuse against workers are amongst the great scourges of our society. The statistics are shocking and show that urgent action is required. manchesternews.co.uk

Walmart is using AI-powered cameras to prevent theft at checkout lanes
Walmart has been surveilling its checkout registers using a computer vision technology called Missed Scan Detection to identify when items move past the scanner without having been scanned. As reported by Business Insider, the technology has been implemented in more than 1,000 stores across the US over the past two years, and it monitors both self-checkout kiosks and traditional registers managed by human cashiers.

The system runs on cameras that watch as items move across the register. If an unusual activity occurs, such as an item moving into a bag without being scanned, a checkout attendant will be notified to take action. Missed Scan Detection was designed to help reduce theft and other losses, a problem that has cost US retailers up to $47 billion in 2017.

In the two years since the system was deployed, Walmart says it has reduced rates of theft, inventory loss, fraud, and scanning errors. The company, however, did not specify exactly what those rates were, or how much money the tech helped stores save. theverge.com

It's All About Becoming an "Employer of Choice"
More Organizations Are Expanding Severance Benefits, Survey Finds

More employers are offering severance benefits to all workers, according to a recent survey, evidence perhaps that the trend toward designing an improved employee experience includes separation and even termination.

Forty-four percent of 1,500 HR professionals polled by career transition services firm RiseSmart said their organizations offer severance benefits to all workers-not just executives and senior managers-representing a 6 percent increase from 2017.

A majority of respondents cited projecting an employee-first workplace culture as the top reason for expanding severance, followed by taking care of employees and protecting brand reputation.

Employee tenure, local labor laws, base salary, job level and title make up the top criteria for determining severance, according to RiseSmart.

Nearly 40 percent of the organizations surveyed require a five-year tenure for employees to qualify for severance. More organizations now offer outplacement to employees for reasons other than layoffs.

The amount of severance paid out is most often calculated based on years of service and salary, according to 72 percent of respondents. Thirteen percent said they prioritize tenure, and 12 percent reported primarily considering salary.

Health care is the most sought-after benefit for separated workers, followed by retirement benefits, payment of bonuses or commissions, cash payouts, life insurance and retirement-planning services.

About half of the organizations polled ask employees, before offering them severance, not to file legal claims. Another 28 percent said that they don't know if they do or don't.

"Organizations hoping to create five-star experiences for employees understand the importance of maintaining a competitive edge at every stage of the employee journey-including upon separation," said Dan Davenport, president and general manager of RiseSmart. "Keeping severance offerings competitive is an often-overlooked yet critical component to establishing a reputation as an employer of choice."  shrm.org

June is National Safety Month
Join NSC and thousands of organizations nationwide in celebrating National Safety Month.

Observed annually in June, National Safety Month focuses on reducing leading causes of injury and death at work, on the road and in our homes and communities. We provide downloadable resources highlighting a different safety topic for each week in June. Topics for 2019 are Hazard Recognition, Slips, Trips and Falls, Fatigue and Impairment.

Share the Safety Message in June

Use a little bit of creativity to engage workers, families and communities in safety this June. These ideas should help get you started:

Distribute the downloadable NSM materials*
Create newsletters or blog posts
Hold a safety trivia contest with weekly prizes
Make an activity out of identifying hazards where you work and live
Throw a safety fair, lunch 'n learn or celebratory luncheon
Encourage others to take the SafeAtWork pledge at nsc.org/workpledge
Share posts on your social media channels using #NSM
Provide safety training - watch for special NSM discounts or free opportunities
Show you care about safety by making a donation to NSC

NSC remains focused on saving lives and preventing injuries, including raising public awareness of the opioid epidemic, helping to reduce motor vehicle crashes and improving safety practices in workplaces all across the country. With your help, we can make safety a priority in our communities, on the road and at work. Join us on the journey to eliminate preventable deaths and DONATE today! nsc.org

Hey Retailers Let's Reduce Retail Fatalities.

Retailers Take on the Fight Against Organized Crime

Quarterly Results
Kroger Q1 comp's up 1.5% without fuel, digital up 42%, total sales up 2% - excl. fuel & sale of c-store chain
Neiman Marcus Q1 comp's down 1.5%, sales down 0.7%

Back By Popular Demand

Coming One More Time Next week
Top 5 LPNN Video's 2016 to 2018

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality





OpenEye Announces OWS Integration with
Keyscan Access Control

OpenEye, a leading provider of cloud managed video surveillance solutions, announces the integration of the OpenEye Web Services platform with Keyscan Access Control Systems.

Keyscan Access Control Systems, a member of the dormakaba group, provides best-in-class solutions for electronic and networked access control in facilities of any size. This integration enables Keyscan users to retrieve video from OpenEye video surveillance systems through OpenEye Web Services (OWS) to view both live and recorded video in reference to access control events. The viewer application establishes a connection to recorders using OpenEye Web Services' Web Connect technology, improving connection reliability and eliminating the need to manually manage connection settings or forward ports.

For more information on OpenEye product integrations, please visit www.openeye.net/solutions/integrations





The EC3 Advisory Groups - Law Enforcement and Private Sector Meetings
Discussing Latest Cybercrime Threats and Challenges

Europol's European Cybercrime Centre (EC3) continues to strengthen its work with the private sector in the joint fight against cybercrime. This week, EC3's three industry Advisory Groups met at Europol in The Hague to discuss the latest cyber-related threats and trends, including 5G, new forms of online payments, and attacks against critical infrastructure.

The goal of the Advisory Groups is to provide a forum for law enforcement and the private sector to cooperate on cybercrime-related threats and challenges, fostering collaboration on both a strategic and operational level.

EC3 established the Advisory Groups on Financial Services, Internet Security and Communication Providers to foster trust and cooperation between key private sector industries and law enforcement in their joint fight against cybercrime. They meet separately three times a year at Europol's headquarters in The Hague to share strategic information related to cybercrime threats and trends in their respective business areas, as well as to agree on joint initiatives alongside law enforcement. europa.eu

The Next "SaaS?"
Amazon patent reveals drone surveillance as a service

A new patent granted to Amazon suggests the retail giant is exploring ways in which drone surveillance could be packaged up as a new business solution.

As spotted by The Verge, the patent was originally filed in 2015 and was granted on June 4, 2019.

The USPTO "Unmanned Aerial Vehicle Based Surveillance as a Service" patent, number 10,313,638, describes how an unmanned aerial vehicle (UAV) -- otherwise known as a drone -- can "perform a surveillance action at a property of an authorized party."

The surveillance functions of the drone can be restricted through geo-fencing, a form of technology used in drones today to define areas which are acceptable to fly over and those that are restricted, such as military bases or airports.

Furthermore, the patent describes how the UAV could be used to generate images of a location both in -- and outside -- of a geo-fence. zdnet.com

The Next Big Concern - Hackers Using AI
Invisible Until It Hits Target!
Machine Learning Boosts Defenses, but Security Pros Worry Over Attack Potential

As defenders increasingly use machine learning to remove spam, catch fraud, and block malware, concerns persist that attackers will find ways to use AI technology to their advantage.

Machine learning, for example, has helped companies such as security firm Malwarebytes improve their ability to detect attacks on consumer systems. In the first five months of 2019, about 5% of the 94 million malicious programs detected by Malwarebytes' endpoint protection software came from its machine-learning powered anomaly-detection system, according to the company.

"The future of AI for defenses goes beyond just detecting malware, but also will be used for things like finding network intrusions or just noticing that something weird is going on in your network," he says. "The reality is that good AI will not only identify that it's weird, but [it] also will let you know how it fits into the bigger scheme."

Yet, while Malwarebytes joins other cybersecurity firms as a proponent of machine learning and the promise of AI as a defensive measure, the company also warns that automated and intelligent systems can tip the balance in favor of the attacker. Initially, attackers will likely incorporate machine learning into backend systems to create more custom and widespread attacks, but they will eventually focus on ways to attack other AI systems as well.

Malwarebytes is not alone in that assessment, and it's not the first to issue a warning, as it did in a report released on June 19. From adversarial attacks on machine-learning systems to deep fakes, a range of techniques that general fall under the AI moniker are worrying security experts.

In 2018, IBM created a proof-of-concept attack, DeepLocker, that conceals itself and its intentions until it reaches a specific target, raising the possibility of malware that infects millions of systems without taking any action until it triggers on a set of conditions.

"The shift to machine learning and AI is the next major progression in IT." darkreading.com

IoT explodes worldwide, researchers investigate security issues
Avast scanned 83 million IoT devices in 16 million homes worldwide to understand the distribution and security profile of IoT devices by type and manufacturer. The findings were then validated and analyzed by research teams at Avast and Stanford University.

This data helps us shed light on the global emergence of IoT and types of the security problems present in the devices real users own."

The research reveals a complex picture of the IoT ecosystem and subsequent cybersecurity challenges in homes across the world. Key findings include:

North America has the highest density of IoT devices of any region, with 66% of homes possessing at least one IoT device, compared to the global average of 40%.
Even with over 14,000 IoT manufacturers worldwide, 94% of all IoT devices are manufactured by just 100 vendors.
Obsolete protocols like FTP and Telnet are still used by millions of devices; over 7% of all IoT devices still use these protocols, making them especially vulnerable.

The paper further explored the distribution of global IoT vendors. While there is a very long tail of over 14,000 global IoT vendors, market dominance is limited to only a few.

Significant security risks not being addressed. helpnetsecurity.com

Customers of 3 MSPs Hit in Ransomware Attacks
Early information suggests threat actors gained access to remote monitoring and management tools from Webroot and Kaseya to distribute malware. Both vendors have said the attackers appear to have used stolen credentials to access their tools at the MSP locations. darkreading.com

39% of Small businesses Surprised the Access Granted Inside Large Partner's Systems




Tyco Retail Solutions is known for the Sensormatic brand of loss prevention products, the ShopperTrak brand for people counting, also known as traffic insights, and the TrueVUE brand for inventory intelligence. Using sensors, Tyco Retail Solutions captures 40 billion retail transactions and interactions a year.

Joan Sparks tells us about some new solutions coming out of Tyco's development lab, including their Shrink Management as a Service (SMaaS), the InFuzion anti-theft tags, a self-checkout station and a Synergy EAS pedestal with interactive video displays.

MCs Joe LaRocca & Amber Bradley - Quick Take 3

"It's not if you get breached, but when you get breached."

Joe and Amber discuss the new challenges facing retailers when it comes to cyber security, brand reputation, and the growing scope of what LP/AP departments are challenged to protect.




Why Manual Review is Key to Retailers' Defense Against Fraud - Part 1
Preventing fraud and chargebacks is a constant challenge for online sellers, especially as card-not-present (CNP) fraud costs keep rising. Fraud-detection technology is evolving fast to keep pace with e-commerce growth and the increasing sophistication of organized fraud attacks. However, one element of online fraud prevention still requires human expertise - manual review of orders flagged as possible fraud.

Some merchants now view manual review as old-fashioned - too slow and costly to be worth implementing. But manual review has evolved. It's faster and more cost effective than in the past, and the need for manual review is greater now than ever. In this first part of a two-part series, I'll look at why manual review matters so much now and how it keeps pace with the speed of e-commerce. Read more: mytotalretail.com

How False-Positives Complicate The B2B Payments Fraud Fight
Retailers focused on combating fraud have credit cards in the cross-hairs of their efforts. Between data breaches exposing customer details and card information and the rise of card-not-present fraud as operations move online, digital businesses are challenged to stay abreast of payment security trends - and fraud is a massive issue for firms large and small.

But ramping up the war on card fraud can introduce a new risk to companies: false positives. According to PYMNTS data, more than 60 percent of digital platforms say too many false positives are a significant point of friction in the conversion process - and more than 30 percent say it's their number-one challenge.

According to the latest Payments 2022 Playbook: Building A High-Performing Payments Team For Fraud Detection, a PYMNTS study in collaboration with Stripe, digital platforms continue to express discontent with their current fraud strategies, and false positives are compromising their brands, customer relationships, and bottom lines.

This isn't merely an issue for the B2C world, however. Indeed, as B2B organizations begin to pay closer attention to the rising threat of fraud in the procure-to-pay process, the issue of false positives can result in similarly negative consequences, from declined card payments to broken vendor relationships. Read more: pymnts.com

Not Amazon, Instagram is likely to dominate the future of online retail

Farfetch looks towards blockchain for "frictionless ecommerce"


Riverside, CA: Target Employee and Accomplice Arrested; $100K Worth of Stolen Target Merchandise Found at Perris Home
Two people have been arrested in connection with an embezzlement scheme that netted about $100,000 in stolen goods from a Target store in Riverside, police said Thursday. Elias Hernandez, 23, of Moreno Valley, is accused of helping Mandeep Chamdal, 34, steal the merchandise from the Target store where he worked on Canyon Springs Parkway over the past five months. Asset protection at Target notified police about the scheme earlier in the month.

Hernandez was arrested June 5 at the store, while 34-year-old Mandeep Chamdal was taken into custody on June 13 at her home in the 2200 block of Jornada Drive in Perris. After serving a search warrant, detectives located and recovered the $100,000 worth of stolen Target merchandise at the home. Police said Hernandez would allow Chamdal to "price check" items well below their actual value, and would give her gift cards to use toward her fraudulent purchases." "One example included where a $15 package of diapers was rung up for only $2 to $3 dollars," police said in the news release. Detectives believe Chamdal would sell the stolen merchandise at local swap meets, including one in Wildomar.  ktla.com

Jacksonville, FL: Theft ring stole at least $83K in merchandise from home improvement stores; 52 thefts between 2017 and 2019
At least four people have been arrested in connection with a string of thefts of power tools from several Home Depot and Lowe's stores in Jacksonville. Nicole Arnette, 34, Samantha Cowles, 31, Brian Hudson, 41, and Keith Wright, 28, face charges of grand theft and organized fraud in connections with thefts at stores on the Southside, Westside, Northside, Jacksonville Beach, Mandarin, East Arlington and Regency. According to reports obtained by News4Jax, at least $83,000 worth of merchandise was stolen from 10 Home Depot and Lowe's stores between September 2017 and January 2019. The reports list 52 separate thefts during that time frame. One of the stores, located in Regency, was hit at least 11 times over a 16-month period, a report shows.  news4jax.com

Wake County, SC: Thieves steal nearly $20K in electronics from Wake Forest Walmart, lead officers on high speed chase
Officials are investigating after two people reportedly stole thousands in merchandise from the Wake Forest Walmart and led officers and deputies on a high-speed chase. It started just before 1:30 a.m. at the Walmart at 2114 S. Main St. Authorities said two people entered the store, stole $19,899 worth of electronics and fled the scene in a dark gray Dodge Journey. Multiple law enforcement units including highway patrol were involved in the chase, which ended at the Fairfield Inn in Morrisville.  abc11.com

Washington, DC: High-priced eyewear attracted a laser focus from thieves
The thieves came armed with a hammer, with eyes on unique and expensive targets: Cartier eyeglass frames. Inside the Apex Optical Co. store in downtown Washington, one man swung the hammer on a glass case, then snatched six pairs of frames before turning to leave. An employee tried to block the escape before a second man hit the employee with a hammer, according to a D.C. police report. The thieves fled with frames that cost $5,700, and damaged two other sets of Cartier frames valued at $950 each. D.C. police investigators are searching for the pair they say are responsible for the smash-and-grab burglary at the shop in the 2000 block of L Street NW, just before 2:30 p.m. Wednesday.  washingtonpost.com

Titusville, FL: Thousands in Radio-Controlled Cars stolen from Motorcycle/ RC Shop
At least two masked thieves stole thousands of dollars worth of radio-controlled cars overnight Thursday from Dr. Dan's Motorcycle and RC Shop on Garden Street. Owner Danny Attal's surveillance captured the smash and grab burglars shattering his front window and pushing over display stands to force their entry. At 2:35 a.m., the burglars are then seen stealing expensive RC cars, valued at nearly $1,000 each.  clickorlando.com

Stoughton, MA: Police tie Vehicle Smash &Grab thefts of Credit Cards to electronic purchases shipped to South America

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Robberies, Incidents & Thefts

Cape Coral, FL: Police investigating theft of $5,500 in cell phones at AT&T store
Several men distracted a manager at an AT&T store in Cape Coral and made off with $5,500 in Apple branded devices. Cape Coral police are investigating the thefts which took place shortly before 6 p.m. Tuesday on NE Pine Island. A store manager stated three males entered the store and covered the thefts when one asked about Apple Air pods when the other two went to the Apple display stand.  news-press.com
Austin, TX: Thief hides in Macy's until closing time before taking jewelry
The Austin Police Department is seeking the public's help with a Macy's burglary case. On April 13, 2019, someone got into the Macy's store at Lakeline Mall before closing and remained hidden in the store. According to APD, the suspect came out from hiding after the store closed and stole a large amount of jewelry before leaving the store. 

San Diego, CA: 21 People Charged In $5M Auto Theft Fraud Case
A massive fraud scheme termed "one of the biggest auto-theft related cases in the history of San Diego" has led to 21 people charged for allegedly defrauding banks and other financial institutions out of millions by illegally purchasing more than 100 vehicles, prosecutors said Thursday. The scheme allegedly ran by Bryan Orr, 33, involved the creation of 54 shell companies and 45 bank accounts in order to fraudulently buy 109 vehicles, including motorhomes and boats. The total amount of the alleged fraud exceeds $5 million.  kpbs.org

Eastern Pennsylvania among regions hardest hit by Cargo theft
Ryan Shewchuk, director of enterprise security for Pitt Ohio, a national trucking company based in Pittsburgh. "Online tactics are often combined with the more traditional social engineering tactics, like just plain lying on the phone or in person, or using forged documents and credentials." And eastern Pennsylvania is one of the main areas being hit by thefts, according to a recent report by CargoNet, an organization created in 2009 to track cargo thefts and to assist the cargo industry, police and insurance companies. Several experts said they weren't surprised, as coastal areas where transportation hubs meet create opportunity for thieves. Any place with massive transportation systems -such as Central Pennsylvania and the Lehigh Valley or inland cities such as Chicago - are more likely to be targeted by criminal gangs. Other places where name-brand electronics or clothing are shipped in abundance also would be potential targets, they said.  lvb.com

London, England: Smash & Grab thieves repeatedly target flagship designer handbag shop; 5th break-in at Handbag Clinic in 8 months

Tulsa, OK: Police release video of Dollar General Armed Robbery suspect

Durham, NC: 21 indicted for stealing used cooking oil from restaurants, using profits to run nightclub



Northampton County, PA: Two Sentenced to Life for murder of Verizon Store Employee
Gregory Lewis was sentenced Thursday to life in prison for murdering Michael Davis. The judge tacked on more than 113 years for four robberies and a kidnapping. Vaughn Felix admitted Thursday he helped Lewis kill the Palmer Township man. He too was sentenced to life in prison. Felix testified during Lewis' trial that they hid in the bushes and waited for Davis to come home Nov. 21, 2016. They wanted to kidnap him and drive him back to the Forks Township Verizon store where Davis worked so they could rob it. They didn't count on Davis resisting, and Felix shot him in the face.  lehighvalleylive.com

Corsicana, TX: Man who shot Kwik Stop store clerk repeatedly sentenced to 61 years
Daniel Rene Delarosa, 21, pleaded guilty to aggravated robbery on April 29. The victim was working at the Kwik Stop store on Aug. 12, 2018 in Rice when Delarosa shot him four times, striking him in the penis, a testicle and twice in the thigh, Navarro County District Attorney William Dixon said in a press release. One bullet remains in the victim's thigh, he said.  kwtx.com

Sioux City, IA: Hotel Employee Gets 4 Years of Probation for $32,000 Credit Card Scam
One of two hotel workers accused of a Sioux City scam using guests' credit cards has been given three years of probation. Ethan Ehlers, 19, pleaded guilty to theft. A charge of credit card fraud was dismissed in return. He also was given a suspended prison sentence of 10 years and ordered to pay restitution. Court documents say that from May 14 through Sept. 8 last year, Sandra Lalumendre and Ehlers fraudulently overcharged guests' credit cards at the Howard Johnson hotel in downtown Sioux City. They'd then force refunds and split the money. The documents say the total was more than $32,700.  kdlt.com

Totowa, NJ: Trial begins in 2018 QuickChek employee murder



AT&T - Cape Coral, FL - Robbery
C-Store - Ackerman, MS - Burglary
C-Store - Choctaw County, AL - Burglary
C-Store - Gustine, CA - Burglary
C-Store - Tulsa, OK - Burglary
CVS - Tucson, AZ - Armed Robbery
Eyewear - Washington, DC - Robbery
Eyewear - Washington, DC - Burglary
Grocery - Chicago, IL - Robbery
Grocery - Salisbury, NC - Burglary
Hobby Town - Sanford, FL - Burglary
Liquor - Johns Island, SC - Robbery
Motorcycle - Titusville, FL - Burglary
Pep Boys - Edison, NJ - Burglary
Pharmacy - Dunwoody, GA - Burglary
Walmart - Wilmington, NC - Burglary
7-Eleven - Larimer County, CO - Armed Robbery
7-Eleven - Fort Collins, CO - Armed Robbery
7-Eleven - Arlington, VA - Armed Robbery
7-Eleven - Colorado Springs, CO - Armed Robbery


Daily Totals:
9 robberies
11 burglaries
0 shootings
0 killed


Weekly Totals:
66 robberies
40 burglaries
0 shootings
0 killed




Anthony Ricci named Regional Asset Protection Manager (Bay Area-PNW) for L Brands
James Falduto named Loss Prevention Lead for Dick's Sporting Goods

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Regional Asset Protection Manager

Responsible for supporting field operations execution of asset protection processes in an assigned regional area...

Regional Manager LP, Audit & Firearms Compliance
Office location could be in AL, GA, IN, KY, NC, TN, VA & WV

The Regional Loss Prevention Manager is responsible for the control and reduction of shrinkage at the stores in their Territory...

Manager of District Loss Prevention
Stockton, CA

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results...

District Loss Prevention Manager
Sacramento or Hayward, CA

Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries...

District Loss Prevention Manager
Las Vegas, NV/Phoenix, AZ

Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries...

District Loss Prevention Manager
Baltimore, MD/Northern VA

Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries...

District Loss Prevention Manager
Rochester or Syracuse, NY

Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries...
Regional Asset Protection Manager
Metro DC/Northern VA

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts...
Regional Asset Protection Manager
The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts...

Regional Asset Protection Manager
New York, NY

You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgment to help make decisions and formulate solutions to work-related concerns...

Regional Asset Protection Manager
Denver, CO

You will be key in assessing and reporting AP vulnerabilities, developing strategies to address vulnerabilities, have a high attention to detail and use critical thinking and good judgment to help make decisions and formulate solutions to work-related concerns...

Field Loss Prevention Manager
Dallas, TX

Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations...



Security Industry Specialists, Inc. provides unique security solutions to some of the most successful names in business. Our clients include Fortune 500 companies, designer brands, international events, celebrities, and high-profile executives.

We are currently looking for an experienced LP Specialist - Undercover/Plain Clothes.

● Conduct undercover surveillance to detect and apprehend shoplifters
● Recover assets and/or make safe apprehensions
● Must be able to communicate with all levels of staff and management
● Get to create your schedule with your Supervisor

Loss Prevention Specialist - Tukwila, WA
Undercover/Plainclothes LP Specialist - San Jose, CA
Loss Prevention Specialist - Miami, FL
Loss Prevention Specialist - Minneapolis, MN
Loss Prevention Specialist - Philadelphia, PA

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In Case You Missed Our LP Challenge
Take the Pledge
Diversity - Inclusion - Equality
Hire 1 Diversity Team Member in Next 3 or 4 Hires
Two Executives Attend NRF Protect 2020 Free

As we challenged the attendees at the NRF's Ring of Excellence Award keynote session last Thursday we'd like to extend the challenge industry-wide by including it here in our Tip of the Day column.

For over twenty years the Daily has quietly sponsored Keith White's, EVP The Gap, International Organization of Black Security Executives (IOBSE) conference and website. With building and hosting the site for over twenty years now, while Keith White has helped literally hundreds of young college students enter the work force. His efforts have truly made a difference and impacted so many. Therefore we feel it's only appropriate to challenge every retailer out there to make concerted effort and make the pledge that they'll hire a diversity candidate within the next four hires and be more inclusive in their overall hiring practices.

With Joan Manson's NRF group, Women in LP, having made such an industry impact, let's keep it going and broaden it to include all the nation's retailers.

Take the pledge and let us know how it progresses over the next year and the two retailers making the biggest impact, percentage wise, will select one of these executives to attend NRF Protect 2020 free of charge and with absolutely no obligation. The two retailers will also be featured in a Spotlight on Leadership column sharing their story, all of which will be monitored and any ties decided by the NRF VP of LP Bob Moraca.

Watch Gus' acceptance speech
for the Ring of Excellence Award

Just a Thought,

Gus Downing

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