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 6/28/18 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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RLPSA Annual Conference
Aug. 5-8

GRAORCA Retail Crime Conference
Aug. 29

Retail Risk -
New York
Sept. 6

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

Anti-Counterfeit & Currency Expo
Nov. 6-8

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events





Scott Glenn, J.D., LPC Named Vice President of Asset Protection
for The Home Depot

Scott Glenn, J.D., LPC has been named vice president of asset protection at The Home Depot. Glenn was formerly the corporate vice president of asset & profit protection and chief security officer with Sears Holdings Corporation, where he was responsible for asset and profit protection, safety, business continuity and crisis response functions, as well as online fraud prevention & payment systems.

He began his career as an intern analyst with the US Department of the Treasury - ATF in 1990 before joining Target's asset protection team in 1991, where he served as an executive team leader. He then joined TJ Maxx as a regional investigator in 1996, managing ORC and high-level internal investigations. In 1998 he moved to Kohl's Department Stores, accepting roles of increasing responsibility and assuming loss prevention leadership as director for the southeastern and mid-Atlantic regions. Glenn joined Sears Holdings in 2008 as divisional director of loss prevention and safety, was promoted to senior director of loss prevention operations, finance & analytics in 2009, divisional vice president for Kmart Corporation in 2011, and then to corporate vice president of asset & profit protection and chief security officer in 2013.
Read more here

Jay Saludis named Director Information Security for 84 Lumber
Jay was previously the Senior Information Security Manager for Dick's Sporting Goods before taking this new role. He's also held other positions throughout his 10 plus years in the software and systems administration industries including Information Security Manager for Academy Sports & Outdoors, Senior Applications Administrator for Atos Origin, Senior Systems Programmer for BMC Software, Senior Systems Administrator for Clear Channel Communications, Senior Programmer/Analyst for Prudential Healthcare Company, Senior Systems Analyst for ExxonMobil and Software Engineer for AirGage Company. Congratulations Jay!

Eric W. Smith named Director of Security for Richline Group
Eric was previously the Director of Loss Prevention for Houstonian Hotel Health Club and Spa before taking this new role. He's held other loss prevention positions including Regional Manager - Retail Operations & LP for LVMH and Regional LP Manager for St. John Knits. He's also worked for some hotels and resorts including Montage Resort & Spa - Laguna Beach as Director of Guest Services and St Regis Hotel in Houston as Director of Security & Guest Services. Congratulations Eric!

Andrew Burchett promoted to Director, Field and Supply Chain Asset Protection for Stein Mart

Andrew was previously the Supply Chain Asset Protection Manager for the retailer since 2013 before earning this promotion. He was also a Distribution Center LP Manager - Ecommerce for Kohl's and a Distribution Center LP Supervisor for Gap Inc. Congratulations Andrew!

Shawn Abbott promoted to Director Asset Protection Technology for Stein Mart

Shawn was previously the LP Exception Reporting Manager for the retailer for over six years before earning this promotion. Prior, he also held District LP Manager positions for TJX Companies and AJ Wright. Congratulations Shawn!

Christopher Perry named Corporate Asset Protection Manager for CKE Restaurants

Christopher was previously the Loss Prevention Operations Manager for Charlotte Russe before taking this new role. He'd been with Charlotte Russe since 2013, when he started as a Regional LP Manager, and then was promoted to LP & Safety Operations Manager. Christopher also held other LP positions for Anna's Linens as LP Operations Manager, Vans as North West Regional LP Manager, Retail Risk and Safety Manager, and Interim West Coast Regional LP Manager and LP Coordinator. Congratulations Christopher!

Submit Your New Corporate Hires/Promotions or New Position

Biggest Executive LP/AP Moves of 2018 To Date

Home Depot Hires First Asset Protection Vice President -
Subject Matter Expert Since 2012

With two operators and one Facilities Management executive having been in the position since the last subject matter expert held the role and left in 2012, HD has come back full circle to the industry in hiring Scott Glenn, the VP of AP at Sears Holdings. And for Scott it's like returning home to where he had spent years working for Kohl's in Atlanta.

The two operators that held the position, Steve Knott and Shawn Blankenship, both moved into Regional Vice President roles. Steve Knott had spent a little time in AP initially but quickly moved into a DM's role before the VP of AP position.

So it's been six years since they've had an AP subject matter expert at an officer level in the role.

Of special note is that HD maintains a high standard for their executive teams as evidenced by the their educational backgrounds. With one having a BS in Business Management, two having MBA's and Scott Glenn having a BS degree and an Executive Juris Doctor in Law. One of very few having such a degree in the AP industry.

As it relates to shrink performance, according to sources close to the matter, 2010 marked their best year of 1.09%. With recently having heard their trending north of 1.45% this year. That's a $300+ million dollar increase over 2010's performance based on current sales. Gus Downing

J.C. Penney Makes Asset Protection Leadership Change
Two former Home Depot AP Execs Now Leading the AP Effort
With Senior VP Store Operations Having Been an AP Executive

Sources close to the matter shared with the Daily that: Effective immediately Asset Protection will report to Vinney Scalese, SVP Store Operations, Asset Protection Sr. Director Jonathan Edmiston will lead the AP organization in the interim and report directly to Vinny Scalese.

Andre Watson, VP of Asset Protection, has decided to pursue other opportunities outside of JCPenney.

Vinney Scalese was a long term very successful AP executive at Home Depot where he rose to the ranks of Senior Director of Loss Prevention in 2000, and in 2005 made the transition to DM, Director Manhattan, and finally RVP Operations for the Mid Atlantic Region over the course of his last eight years with HD.

Joining JCPenney in 2016 as RVP for the Northeast Region, Vinney was promoted to Senior Vice President - Store Operation this past February under Marvin Ellison's regime. With Marvin Ellison, the former CEO of JCPenney and the current CEO of Lowe's being the most successful AP executive in this generation. Gus Downing

HD AP Executives Running Other Programs & One Retailer as CEO
Home Depot Developed Some Strong Asset Protection Executives

As evidenced by the top two articles. Along with HD's last and former subject matter expert, Mike Lamb, now the vice president of Kroger, we have one literally running Lowe's as their CEO, one running Operations at JCPenney, one running the AP program for the second largest retailer in the U.S. - Kroger, one who's completely reinvented the c-store AP model, Mark Stinde, the VP, Asset Protection for 7-Eleven, who also has an MBA by the way. Then we have Chad McIntosh, the VP of LP & Risk Management at Bloomingdales who also has a BS in Business Administration. Gus Downing

Chad McIntosh
VP of LP, Bloomingdale's
Mark Stinde
VP of AP, 7-Eleven
Marvin Ellison
President & CEO, Lowe's
Mike Lamb
VP of AP, Kroger
Vinny Scales
Sr. VP, JCPenney


New Sensormatic anti-theft label fits health
and beauty self-service retailing model

Innovative narrow design helps retailers protect high-theft cosmetics items while supporting shopper convenience in a $532 billion global cosmetics market

Tyco Retail Solutions today announced its new Sensormatic Health, Beauty & Cosmetic (HBC) Label, providing an anti-theft solution for beauty items difficult to protect or not currently protected due to size or shape constraints. Its thin and narrow profile is designed to secure some of the most stolen cosmetics and personal care items that are usually small and easy to conceal. The successful trend to move beauty items from behind the counter and make them convenient for today's shoppers creates new opportunities for theft that the new Sensormatic HBC label is designed to help protect.

The global cosmetic products market is growing and expected to reach a market value of USD $805.61 billion by 2023, registering a Compound Annual Growth Rate (CAGR) of 7.14 percent during 2018-2023. As statistics indicate, cosmetic sales will climb and the potential for loss will increase in tandem because of a wide variety of small, expensive items that are highly targeted by thieves. In fact, drugstores, pharmacies and perfumeries rank number one as the highest market vertical worldwide based upon shrink rate as a percentage of sales.

Read More Here

The Ten Most Valuable Global Retail Brands
By Tony D'Onofrio, Global Retail Influencer

Being a firm believer that branding is a critical component to the future success of all companies, every year I look forward to the latest edition of the BrandZ Top 100 global brands report. Disruption, disintermediation, and differentiation are the three words that stood out in the nearly 300-page 2018 edition.

With an increase of 21% in 2018, the BrandZ global top 100 brands added a record $748 billion, to reach $4.4 trillion in total value, an increase of $2.9 trillion since 2006. 2018 set a record as the largest one-year value increase in the 12 years publishing the global report.

Every industry category had an increase with retail rising the most and for the second consecutive year in a row. The brand value of the retail sector rose 34% as e-commerce brands spiked in value and the category adjusted to disruption. tonydonofrio.com

CVS to Pay $1.5M - Civil Penalty for Violations of Controlled Substances Act
Failure to Timely Report Thefts or Losses of Controlled Substances

CVS Pharmacy, Inc. ("CVS") has agreed to pay $1.5 million to resolve the United States' investigation that certain of its pharmacy stores located in Nassau and Suffolk counties on Long Island violated the federal Controlled Substances Act ("CSA") by failing to timely report the loss or theft of controlled substances, including hydrocodone, an opioid that is one of the most commonly diverted controlled substances. The CSA requires pharmacies, such as CVS, to timely report the loss or theft of controlled substances so that DEA can promptly investigate. justice.gov

Detecting Lies and Deception: Practical Skills for HR Professionals
Are You Partnering & Assisting HR - More Claims & More Charges

Following the rise of the #MeToo movement, employees are filing more sexual harassment claims. Ditto for employee discrimination charges, which have increased every year for the last three years, according to Equal Employment Opportunity Commission statistics.

As employers are called upon to investigate employee claims of harassment, discrimination, bullying, ethics violations and other potentially illegal behaviors, they often turn to HR professionals to conduct these investigations. Because the stakes are so high, it is imperative that HR professionals learn to detect when people are lying or being deceptive. shrm.org

Candidates Misrepresenting Themselves On Job Apps
As High As 90% in Some Parts of the Globe

What is a typical process for U.S. HR professionals-verifying past employment and education-is an unusual ordeal for HR practitioners in other countries. They may see it as invasive, unnecessary or rude.

Employers need to be aware of cultural sensitivities, inform candidates about the background check process, manage the complexities of global background screening law and familiarize themselves with global screening's costs. Because the share of people misrepresenting information on job applications is as high as 90 percent in some parts of the globe.

17 percent of businesses in the United States employ foreign workers and consequently need global background screening policies. A significant challenge in global background screening is the complexity of foreign laws. shrm.org

3 Steps for Managing Scope Creep in Security Operations
While the specific day-to-day tasks for a Global Security Operations Center (GSOC) may vary from organization to organization, there are typical, core functions that are universally familiar, be it crisis management, travel security or executive protection. Responsibility for the safety, security and well-being of an organization, its assets, people and reputation has widespread institutional impact. With so many eyes on the security team, there is often a delicate balance between ensuring all needs are covered and getting pulled into every issue that arises, even if it falls outside the department's defined area of responsibility. Security teams must remain focused, or risk giving in to scope creep and being taken off-task.

A baseline process for managing scope creep can be broken down into three steps: start with a plan, support the mission and show your value. securitymagazine.com

Insider Trading in Equifax Data Breach
Charges filed against 2nd Defendant - Software Development Manager
Equifax CIO U.S. Already Pleaded Guilty

Sudhakar Reddy Bonthu, a former software development manager for Equifax, was arraigned today on federal charges of insider trading for allegedly using information entrusted to him to purchase put options and turn a profit when the news of the data breach was made public. A grand jury previously indicted Jun Ying, a former chief information officer of Equifax U.S. Information Solutions, on charges of insider trading relating to the data breach. Ying pleaded not guilty on March 15, 2018.

Equifax publicly disclosed the data breach on September 7, 2017, and its stock fell the next day. Bonthu then exercised his put options, realizing a profit of more than $75,000. justice.gov

Fine Jewelry Designer Wholesaler Fined $796,000 - Evading Customs Duties
The United States filed and settled civil fraud claims brought under the False Claims Act against TEMPLE ST. CLAIR LLC ("TEMPLE ST. CLAIR"), a fine jewelry designer, manufacturer, and importer based in New York, New York, with merchandise sold in retail stores and online throughout the United States.

TEMPLE ST. CLAIR systematically and unlawfully avoided payment of customs duties it owed on goods imported from Thailand, Sri Lanka, and Italy by falsely stating to CBP that the value of the goods was substantially less than the true value, and by senior leadership of TEMPLE ST. CLAIR hand-carrying jewelry into the United States for commercial purposes without declaring it to CBP. justice.gov

Charlotte Mecklenburg, NC: Police say they're running a 12-week Summer initiative to Tackle Crime
Each Division Captain can decide if they want walking beats, canine officers, or focus on retail theft at malls such as Northlake or perhaps South Park. "We have organized retail thefts where groups go and steal things and we have, in general, just a larceny issue so you'll see more visibility with officers patrolling parking lots and trying to combat those types of things," Chief Voorhees said. The department says there was a similar initiative in the summer of 2017 that lasted 10 weeks and cost $116,000. wbtv.com

Ban the Box Legislative Updates
San Francisco Expands "Ban the Box" Ordinance
Missouri: Kansas City Bans the Box
Washington Governor Signs New Ban the Box Law

Voice control on the rise for security systems

Kwik Trip Named Convenience Store Decisions' 2018 Chain of the Year

Amazon, Apple & Disney Only Retailers to Make Top 10 Most Loved Global Brands

Home Depot Adding Lockers for Online In Store Pickups

Chipotle CEO plans marketing blitz, closing up to 65 stores

New York Mandates Anti-Sexual Harassment Policy & Training

West Virginia Employers May Not Prohibit Guns in Cars

Puerto Rico introduces bill to become US state

Quarterly Results
Canada's Le Chateau Q1 comp's down 0.3%, sales down 7.4%
Bed Bath & Beyond Q1 comp's down 0.6%, net sales up 0.4%
Rite Aid Q1 Retail Pharmacy comp's down 0.7%, front-end sales down 1.8%, pharmacy sales down 0.1%
Walgreens Q3 comp's down 3.8%%, retail sales up 5.2%, U.S. comp's down 1.2%, retail pharmacy sales up 15%
Pier 1 Imports Q1 comp's down 8.2%, net sales down 9.2%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



InstaKey Launches New Website

InstaKey is proud to tell you that we have launched a new website!

We've re-arranged navigation menus and made the site faster so you can get in and get out and on with your day.

Here's a few of our favorite new features:

Resources pages organized by what you'd like to accomplish.

Training & Education and Let Us Help pages where you can quickly access video tutorials and documents on how to conduct rekeys and core swaps. If you don't find what you're looking for, the Let Us Help page is your direct line to Client Support.

The Meet the Team Page where you can get to know the people of InstaKey.

This website is brought to you by user feedback. If you would like provide your feedback, we'd love to hear from you! Click here to tell us what you think!


What the CFO's Are Reading About Analytics
Is Analytics the Answer?

Enterprises are hoping data analytics tools can help them identify real-time business changes, understand customers, and vanquish competitors.

When so many web pages, whitepapers, and webinars promise that finance-led data analytics programs will transform an organization, it's easy to buy into the hype. Cooler heads, though, understandably wonder: how effective are data analytics projects, really? Are finance chiefs (and other C-suite leaders) actually improving decision-making and boosting performance through the insights provided by mountains of data? And what kinds of barriers to success are organizations encountering once they embark on a project?

Though these questions remain largely unanswered, U.S. organizations are jumping into the pool - at least half have adopted some kind of analytics software, according to IDC. Similarly, a spring survey by The Hackett Group of global companies with more than $1 billion in revenue found that 40% are using advanced analytics already, and 80% plan to adopt it in two to three years. Forrester estimates the global market for advanced analytics tools will grow from $10.3 billion in 2017 to $18.6 billion by 2021, a nearly 16% compound annual growth rate.

Read Full Article Here - It's worth the read. cfo.com

Equifax Ordered by Eight States to Beef Up Cybersecurity
Texas, California, New York and five other states say move is aimed at helping to prevent another data breach.

The consent order, issued by regulators in Texas, California, New York and five other states, is the first major regulatory punishment for Equifax, which agreed to the order but neither admitted nor denied wrongdoing.

Under the terms of the order, the credit-reporting firm will have 90 days to strengthen its information-security defenses, including in vendor-risk management, patches and disaster response.

Equifax will have a month to create an annual internal audit program monitored by members of its board, and the company will have to issue reports to the regulators by July 31, detailing the steps it has taken to respond to the breach. wsj.com

Tech's Undercover Agents - Switching Hats - From White to Black
How studying the black hat community can help enterprises

White hat hackers often assimilate themselves into the black hat community to track the latest threats. Discover how this behavior actually benefits the enterprise with David Geer.

Well-connected white hats can tell you what tools and threats black hat hackers are currently developing and the vulnerabilities they are chasing. This allows them to then purchase and use these tools to penetration test your network for vulnerabilities, enabling flaws to be fixed before new attacks go public.

White hats get this data by accessing closed, secret forums on the dark web -- a place where webmasters can block search engines from indexing their sites and where encrypted networks are used to hide the site's existence.

White hat hackers often pose as black hats to participate and engage in the black hat community and earn the confidence of members within closed hacker forums. Black hat members must recommend users before they can become members themselves.

Once inside the black hat community forums, white hats can observe the content of criminal hacker conversations, what they are working on and which tools are considered best-selling. Within these forums, white hats can also find links to additional markets.

Editor's Note: It must be awfully tempting to wear both depending on what data you're seeing and how much it's worth. Just a thought  techtarget.com

How In-Store Tech Bugs Impact Sales
It's All About Brand Reputation

As in-store tech becomes widespread, some glitches are bound to occur. But how many and how often?

A May 2018 survey from intelligent support platform Boomtown found that 80.9% of US internet users have run into inefficient or malfunctioning tech while shopping or dining. For another 58.9%, this has occurred multiple times.

Some bugs actually cost sales. The study found that 25% had a left a store or restaurant without making a purchase after a technology problem.

Other bugs merely inconvenience consumers. But those inconveniences have repercussions, the study found. Respondents said after a tech snafu they make fewer purchases, visit less frequently and won't recommend the brand as often to others.

Meanwhile, a positive tech experience was found to bolster brand affinity. Close to half (46%) of respondents said efficient tech raises confidence in the brand, which is turn leads to frequent visits (44%), purchases (41%) and recommendations (43%). emarketer.com

Insider threats force fraud fighters to update their playbooks
Most Kill Chains Don't Include "Trusted Users"

In the past few years of fighting against cyberattacks, security teams have developed "kill chain" models that document what steps the bad guys take to infiltrate a network and how to thwart them. The problem is, a significant number of data breaches occur from insider threats, which these models often overlook.

The current kill chain model identifies seven steps that cyber criminals undertake once they are inside a company network, often by compromising a legitimate user. But 54% of companies have suffered an internal compromise, according to a 2017 survey by Forrester. The large proportion of insider breaches indicates that any type of kill chain model has to be flexible enough to apply to attackers who should normally be considered trusted users. paymentssource.com

California Rushes to Tighten Data-Privacy Restrictions
The state of California is weighing an online-data-privacy bill that would grant consumers some of the most sweeping and unprecedented privacy protections in the country, including the right to prohibit the sale of personal data to third parties and opt out of sharing it altogether.

The legislation, which was introduced last week and will likely be decided on Thursday, would allow companies to charge consumers a premium if they don't share their data. But it would prohibit companies from imposing unfair price increases or delivering inferior service to those consumers. wsj.com

UK: Australia: Aussies warned following Ticketmaster UK Data Breach
Ticketmaster has issued a warning to Australian customers following a data breach in the UK, despite the security scare only impacting less than 5 per cent of customers globally. The online events ticket reseller identified on 23 June malicious software on a customer support product hosted by Spain-based artificial intelligence provider Inbenta Technologies, an external third-party supplier to Ticketmaster. The malware was exporting UK customers' data to an unknown third-party, the company found. Customers' personal or payment information may have been accessed that includes name, address, email address, telephone number, payment details and Ticketmaster login details. arnnet.com.au

Data Breach Legislative Updates
Alabama Becomes 50th State to Enact Data Breach Notification Law
Arizona Strengthens and Expands Data Breach Notification Law
Colorado Strengthens Consumer Data Protection Law
Louisiana Amends Data Breach Notification Law
Oregon Strengthens Data Breach Law
South Dakota Enacts Data Breach Notification Law



The ORANGE Wave continues!

Nedap's Newly Released Intelligent EAS and RFID Solution


Nedap continues to make huge strides within our industry by developing technological solutions that mesh nicely with where the retail industry is heading. From their iD Top ceiling-mounted RFID readers to their new iSense intelligent 3-in-1 RFID antennas, Nedap offers retailers sleek, high-quality solutions that tackle both current and emerging shrink challenges. Pat O'Leary, Vice President and General Manager, and Wouter Ubbels, Director of Business Development, for Nedap Retail Americas, tell us about their latest innovations.



Quick Take #12

Morgan Harris, Senior Director of Enterprise Solutions for ADT/Protection 1, talks technology with Joe LaRocca. Learn how Protection 1 monitors and secures their customers' network devices and systems from their Network Operations Center.




How AI Can Help Prevent Fraud and Save Retailers Millions
Retailers could lose upwards of $71 billion from fraudulent online transactions over the next few years.

Four key considerations to take into account when determining the right AI security solutions to implement to uplevel fraud protection.

Trust You Have the Right Partner

The first step when vetting AI-based security solutions is to identify the organization's fraud prevention goals. Some of the most burning questions merchants can ask themselves when reviewing which solution to employ include (but are not limited to):

● Can the solution react quickly?
● Will it scale as my network grows?
● Is the solution data agnostic?
● How does it handle false positives?
● What types of benefit and risk analyses does it provide?

Once these questions are addressed at a high level, retail leaders should educate themselves on the specific capabilities of the solutions out there, keeping the following considerations in mind.

'Explainability' and How it Helps Retailers Avoid False Positives

A common misconception is that AI-based protections can be biased, resulting in false positives (e.g., an AI algorithm rejects a customer for a loan for no clear or apparent reason). This is just another example of how vital education is, and how detrimental it can be for an organization to assume machines are capable of doing things they're not.

Immediacy is Key

Consumers demand immediacy in all retail experiences, from short wait times to easy online transactions. However, with immediacy comes risk. Fraud happens in the blink of an eye and must be detected instantaneously. The best AI solutions are built for rapid detection and can adapt to different models and systems. They learn from previous flags of fraud and identify those patterns for future detection.

Doubling Down on Deep Learning

The crux of AI for fraud protection is determining what malicious behavior looks like compared to legitimate transactions. There's no one-stop-shop algorithm that can do this. However, deep learning algorithms, including both supervised and unsupervised machine learning, can provide retailers with comprehensive protection. The former looks at historical data stored in a log (often rules marked by IT teams) to inform how it flags fraud. The latter observes real-time behavior patterns to make the call if the attempted transaction is fraud or not, essentially educating itself in the moment. mytotalretail.com

Merchants under pressure to increase digital sales while managing fraud
According to the 2018 Global Payments Insight Survey: Merchants, 1 in 4 European merchants in the retail, travel and hospitality, and digital goods sector (26%) has experienced data theft and the majority (61%) believe they are at greater risk of a data security breach today than they were a year ago.

While the need to manage fraud, and protect customer data remains a top issue, the study also shows that achieving sales via digital channels remains the top priority for merchants and retailers across all sectors - 58% of merchants surveyed said that lost sales (basket abandonment) in the digital channels is a bigger concern than fraud. Almost half (48%) said that they are willing to face an increased risk of fraud if it means more sales. thepaypers.com

U. Of Arkansas Goes After Counterfeit Online Razorbacks Merch

EBay amps up its price-match guarantee program

Retailers' digital ad spending will climb 19% this year, and mobile takes the lion's share of spending



Douglas County, NV: Alleged 'Rainbow Crew' member in custody
A man believed to be a member of the infamous Bay Area "Rainbow Crew" is in Douglas County custody in two high-end shoplifting cases. R'Mani Minard, 24, is facing charges of theft, burglary and conspiracy to commit a crime. He was picked up from prison Monday in California on a warrant issued Jan. 24, 2017, in connection with two raids on the Topsy Ulta store. In January 2016, he is accused of working with another person to take 37 bottles of men's cologne from the store. Douglas investigators also connected him with the theft of $3,000 of cologne two months earlier in Nov. 29, 2015. According to court documents, the theft ring struck high-end stores across the Bay Area. A San Francisco investigator said the gang collected $500,000 in merchandise from Luis Vuitton stores alone. recordcourier.com

Update: Sonoma County, CA: Thieves Busted With over 400 Items Stolen From Napa, Contra Costa Safeways, valued at $9,500
Sonoma County sheriff's deputies working for the Sonoma Police Department arrested two people Sunday on suspicion of possessing items stolen from Safeway stores in Napa and Contra Costa counties. The allegedly stolen merchandise included baby food and over-the-counter medication that requires identification. Deputies responded around 9:30 p.m. Sunday to a call about a theft in progress at the Safeway store on W. Napa St. in Sonoma. patch.com

Stockton, CA: Multiple Burglary Suspects Caught on Camera Stealing $9,000 Worth of Makeup
The owner of The Makeup Parlor felt helpless as she watched the video of the burglary. Sunday morning, a masked man broke a window, jumped into the store then handed off display after display to someone waiting outside. Over the course of 7 hours, at least 8 more people are seen jumping through the window. fox40.com

Knoxville, KY: Trio arrested after Police chase following Walmart shoplifting;
2 of 3 had warrants

Three Knoxville residents were arrested early Tuesday following a chase in which their vehicle nearly hit another vehicle after running over a median, an Alcoa Police report states. The suspects, (2 men and 1 female) fleeing in a mini van hit a Police cruiser which later performed a high-risk stop and all 3 suspects were detained at gunpoint. An air Conditioner and baby crib stolen from Walmart (total value of nearly $500) were recovered. thedailytimes.com

Update: Davenport, FL: Shoplifters steal $7,600 worth of clothing from Dick's Sporting Goods
Polk County detectives are searching for shoplifters who stole from a Dick's Sporting Goods store in Davenport, and pried open the exit doors to run out with baskets filled with merchandise. Investigators released surveillance video on the Polk County Sheriff's Office Facebook page, showing the four suspects walking into the store in Posner Park, calling them the "fearless foursome." Investigators said they stole $7,600 worth of Nike brand clothing. The incident occurred in May. fox35orlando.com

Thousand Oaks, CA: Suspect arrested in $3,500 theft of merchandise from CVS
Thousand Oaks Police arrested a man accused of stealing $3,500 in merchandise from a CVS last month in Newbury Park, authorities said Tuesday. The robbery took place at 8:18 p.m. May 20 at the CVS at 2120 Newbury Road. A store employee saw a man walking out of the store with an estimated $3,500 worth of merchandise and confronted him, authorities said. The man said that if he was followed, he would pull out a gun and shoot the employee. The employee was able to see the license plate of the thief's vehicle and reported it to police. vcstar.com

Brampton, Ontario, CN: 3 men wanted after $200,000 of merchandise stolen from businesses in Greater Toronto Area
Peel Regional Police say they've issued arrest warrants for three men accused of stealing more than $200,000 in merchandise. The men allegedly broke into several commercial buildings and stole merchandise between Feb. 28 and June 19. Police allege the stolen loot includes cellphones and cigarettes. globalnews.ca

FBI: CVS robberies in Jonesboro, Hot Springs, AR connected to Indianapolis
gang ring

The FBI believes it to be the work of an Indianapolis gang who is sending members out to CVS stores across multiple states to steal opioids. kasu.org

Springfield, PA: Woman attempts to flee Target with $1,200 in merchandise

Key Largo, FL: Woman arrested for the theft of 60 bottle of alcohol from Winn Dixie; $800 of merchandise stolen over 5 months

Oklahoma City, OK: Police looking for man who stole nearly $450 worth of golf balls from Target

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Shootings & Deaths

Oklahoma City, OK: Crest Foods Manager Dies After Altercation With Shoplifter
According to Police, the store manager confronted the suspect at the Crest Foods. The suspect was tased by a security guard who jumped in to assist, however, the suspect continued to assault the manager. Other employees also jumped in to stop the incident. When police arrived at the scene, the suspect was taken into custody. As police conducted interviews at the scene, the store manager collapsed. Emergency responders transported the manager to the hospital where he was pronounced dead. Police said he was in his mid-30's. The suspect was booked on initial manslaughter charges, but police said charges are pending until the case is reviewed by the District Attorney's office. news9.com

Robberies & Thefts

Fairbanks, AK: Two men pleaded Not Guilty to Shoplifting/ Robbery and Assault on a Safeway Loss Prevention Agent
Two local men were arraigned in Superior Court today on multiple charges. Kyle Starr pleaded not guilty to robbery and assault. A report from Fairbanks Police says Starr attempted to steal groceries from Fred Meyers west. When a loss prevention officer ordered him to stop, he allegedly sprayed the person with bear spray and ran. Starr was arrested near Safeway west shortly after. webcenter11.com

Phoenix, AZ: Convicted Armed Robber accused of robbing the same
Dollar General 8 times

Phoenix police report that from June 2017 to June 2018, Brian Spies, 39, robbed the Dollar General Store eight times while armed with a large hunting knife. In total, Spies stole over $1,000 in cash in addition to other products - mostly cigarettes. Police say Spies did 16 years in prison for 12 armed robberies in 2001 and 2002. In these crimes, he was also armed with a large hunting knife. abc15.com

Columbia, SC: Authorities believe string of C-Store Armed Robberies in the Midlands could be connected

Snook, TX: Smash-and-grab burglary attempt ignites fire at C-store

Racine, WI: Teen burglarized Dairy Queen of $300 after being fired for stealing from registers

Trinidad: Massy Store robbed of $250,000; Armed Robbers grabbed Manager as he opened the store


UK: Woman had fake Adidas, Hugo Boss and Lacoste clothes, and 56 boxes of bogus Nike trainers

Sentencings, Charges & Arrests

Rockford, IL: 3 charged in shooting outside CherryVale Mall
Three Rockford men have been charged in connection with a fight inside a CherryVale Mall store in March and subsequent gunplay outside the store, authorities said Wednesday. The fight, between purported gang members, occurred just before 10:45 a.m. March 18 inside Barnes & Noble and led to multiple shots being fired outside the bookstore. A bullet fired during the melee outside CherryVale Mall shattered a window at Barnes & Noble. No injuries were reported. rrstar.com

Grandview, MO: Robbery Crew Member Pleads Guilty to 27 Armed Robberies
in Three Months

A Grandview, Mo., man pleaded guilty in federal court today to his role in a three-months-long conspiracy that included at least 27 armed robberies, culminating in the armed robbery of a Walgreens in Blue Springs, Mo., in which a suspect was fatally shot by law enforcement officers.

Co-defendants Demetrius Nelson, 25, of Kansas City, Mo., and Parrise K. Black, also known as "Kilo," 26, of Grandview, have also pleaded guilty. Under the terms of today's plea agreement, Collins-Abbott will be sentenced to 25 years in federal prison without parole. justice.gov

Suspect in $170,000 Chicago diamond theft arrested at Miami airport
Police say Sunny Isles Beach resident Tamaz Hubel tried to board plane to France. Police said the theft occurred June 6 at a store along downtown Chicago's "Jeweler's Row." They said the Sunny Isles Beach man was able to "conceal and remove" two diamonds.

Apparently, this wasn't his first time. According to a 2010 post on the International Diamond Exchange website, Hubel was using an alias and posing as a diamond buyer so he could get close enough to steal the pricey stones. local10.com

Philadelphia, PA: Men who killed Police Sgt. during GameStop robbery take plea deal to avoid death penalty

Madison, WI: US Mail carrier sentenced to 5 years probation and $5,861 in restitution for mail theft from 7800 customers in La Crosse

Douglas County, NV: Ski pass embezzler sent to prison for violation for 4 years; sold over $100K in fake ski passes in 2017

Erie, PA: Dollar General Burglar who got stuck in the Air Duct sentenced to 4 to 23 Months in prison

Norristown, PA: Cigarette Thief who hit multiple C-stores sentenced to 3 to 6 years in prison

Jacksonville, FL: Felon Sentenced To More Than Eight Years For Committing Armed Robbery


AT&T - Wichita, KS - Armed Robbery
Boost Mobile - Houston, TX - Robbery/ Assault
C-Store - San Antonio, TX - Robbery
C-Store - Snook, TX - Burglary
C-Store - Ocala, Fl - Burglary
C-Store - South Boston, VA - Armed Robbery
C-Store - Greensboro, NC - Armed Robbery
Cellphone Store - Plant City, FL - Burglary
Circle K - Port Charlotte, FL - Burglary
Dairy Queen - Racine, WI - Burglary
Dollar General - Perry Hall, MD - Armed Robbery
Domino's - Greensboro, NC - Armed Robbery
Lowe's - Pueblo, CO - Burglary
Ollie's - Beckley, WV - Burglary
Pawn Shop - Orlando, FL - Burglary
The Makeup Parlor - Stockton, CA - Burglary
7-Elevan - Richmond, VA - Armed Robbery


Daily Totals:
8 robberies
9 burglaries
0 shootings
0 killings






Brittany Jeffery named Regional Investigator for National Stores Inc.

Jim Gibbons named District Loss Prevention Investigator for National Stores Inc.

Chris Correia, CFI named District Asset Protection Manager for JCPenney

Wayne H. Aaland III promoted to District Asset Protection Manager for JCPenney

Tyler McHugh promoted to District Loss Prevention Manager for Kohl's

Matthew Robinett, CCSP promoted to District Manager of Asset Protection Investigations for Macy's

Barney Molnar, LPC named Loss Prevention Manager for Amazon Robotics

Noreen Southwick named Loss Prevention Data Analyst for FedEx Office

Melanie Covel named Regional Loss Prevention Manager for National Stores Inc.

Britt Henry, CFI Legacy promoted to Sr. Regional Loss Prevention Manager for Cato Corporation

Michael Burke named Manager-Fraud Detection for Staples Business Advantage

Jay Tubaugh, CFI named Regional Asset Protection Manager for Victra-Verizon Authorized Dealer

Noel Jimenez named Area Asset Protection Manager for Dollar Tree Stores

Rachael Sultan named District Asset Protection Manager for JCPenney

Corey Sanders named Senior Regional Loss Prevention Manager-West for Banana Republic

Tiffany Futrell named District Loss Prevention Investigator for TJX Companies, Inc.

Stephanie Radic
named Corporate Investigator for BC Liquor Distribution Branch

Jeffrey Tabor
named District Loss Prevention Manager for Roundy's Supermarkets

Cameron Mauer named Regional Asset Protection Manager for Weis Markets

Jorge Uria named Regional Loss Prevention Director for CNS

Katelyn Murphy named Loss Prevention Manager for Amazon

Henry Sacasa named Regional Loss Prevention Manager for CarMax

Susan McFarland named Loss Prevention Manager for Amazon

Nicole Garcia, CFI named Regional Asset Protection Manager for BJ's Wholesale Club

Cem Coplan named District Security Manager for Gucci

I'Ron Perkins Jr., CORCI named Corporate Security Analyst for Sixt

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Vice President, Asset Protection
Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...

Sr. Director Loss Prevention
Goodlettsville, TN

The Sr. Director of Loss Prevention will have full responsibility for implementation of loss prevention and shrink reduction initiatives for all stores...

Financial Analyst (Internal Fraud)
Anaheim, CA

This role is responsible for investigating internal fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of business including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee privileges. Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed...

Regional Loss Prevention Manager
Englewood, CO

The Regional Loss Prevention Manager is responsible for protecting the assets of the company utilizing existing LP and Store Operations processes. This position is part of the Loss Prevention Department and reports to the Director of Loss Prevention...

Regional Safety & Loss Prevention Specialist
Baltimore, MD

The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate TUSA stores and franchise store operations to improve the safety and training processes...

Area Loss Prevention Specialist
We are currently looking for an Area Loss Prevention Specialist o join our team in the Boston / Springfield area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Area Loss Prevention Specialist
Jacksonville, FL
We are currently looking for an Area Loss Prevention Specialist to join our team in Jacksonville, FL. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new retail store locations...

Area Loss Prevention Specialist
San Francisco Bay Area
We are currently looking for an Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This position is responsible for conducting employee investigations, responding to and providing guidance during critical incidents, and assessing new/current retail store locations...

Loss Prevention Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Business Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives...

Loss Prevention Analyst
Richmond, VA

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Business Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives...

Senior Asset Protection Specialist
Santa Monica, CA

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store...

Senior Asset Protection Specialist - San Francisco
San Francisco, CA

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store...

District LP Manager Stores - Various Locations
As a District LP Manager, you'll lead several of our multi-million dollar stores to drive sales and deliver operational excellence. You'll control expenses and payroll budgets, handle personnel issues, merchandising, loss prevention and overall supervision of Store Managers in your District...

West Saint Paul, MN
Burlington, NC
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Arlington Heights, IL

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Secrets of Great Teams: Control Stress, Bridge Gaps and Don't Coast

The Nine Surprising Secrets of Elite Teams
Having a great team can make all the difference when organizations are looking to stay ahead of the competition. From a retired Navy SEAL, here are some great secrets to make sure your team is one of the best. Control stress before it controls you

How Building Your Team is Like Packing for a Business Trip
When building your core team, think of it like packing for a business trip. The kind of people you hire, or don't, can dictate how you plan to run your team and can even determine the company's success. Here's some things to keep in mind when building your company's talent. Never coast - always grow your team

High-Performing Teams Ask These 4 Questions Every Day
It's easy for organizations to fall out alignment, but there are ways you can make sure that your team consists of the right people in the right place, and remain high-performing. Enter workforce planning and these questions. Action plans

Build Really Strong Teams Using These 5 Uncommonly Powerful Secrets
One of the biggest challenges for leaders is getting the right people together on their team that will deliver desired results, develop a strong relationship and positively impact the entire organization. Here's how you can transform any team into a strong, focused and results-achieving powerhouse! Shake it up



We've all got great ideas and plans. The problem lies in putting them together, rolling them out and maximizing speed to market. Making it happen quickly and efficiently - that's the key to success. The first obstacle is always fear of risk. Making an idea a reality requires risk taking and sometimes you've just got to make it happen if your inner self, or the bird on your shoulder, tells you it's the right thing to do. I was writing this e-newsletter for a year before one morning in 2010, on March 25, I walked in and just said hey we're doing it. Yes, I was absolutely fearful of all the critics and naysayers, but I took the risk and made it happen. There will always be torpedoes in the water and sometimes they hit. But to make things happen you've got to jump in the water and swim as fast as you can.

Just a Thought,
Gus Downing


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