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RLPSA Annual Conference
Aug. 5-8

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Aug. 29

Retail Risk -
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Sept. 6

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
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Worcester, MA

RCC Retail Secure 2018
Sept. 20

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

Q4 RAM LP Committee Meeting
Nov. 7th
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Nov. 15

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The D&D Daily's Publicly Reported
2018 Mid-Year & Q2 ORC Report

 Mid-Year Case Total Up 10.7% - Q2 Cases Up 13%
Average Dollar Amount Up 34% Since 2017


Mid-Year ORC Case Comparison - Up 10.7% Over '17


Mid-Year ORC Cases by Total & Average Dollar Amount

Year $ Amount Reported Average $ Amount
2014 $552,924,441 (Pre-EMV roll-out) $295,271
2015 $403,680,331 (Pre-EMV roll-out) $105,611
2016 $438,219,571 $50,091
2017 $213,775,372 $64,565
2018 $109,146,135 $86,392

34% increase over 2017
Average Case Values: Ranged from $50,091 to a high of $295,271.
2016 to present represents post EMV

Special note: 2014 and 2015 amounts reflect the pre-EMV roll-out and the massive amount of large counterfeit credit card cases.


Mid-Year ORC Cases by Merchandise Stolen

Mid-Year by Quarter

Click here to read the full report

'Data Week'
Loss Prevention Operating Stats & Jobs Market

With this being the first 'Data Week' we certainly hope it adds value to your efforts and allows you to see all of the activity in a concise easy to follow format and in a timely and predictable model.

Our small team of five literally conducts thirty to thirty-five hours of research every day to produce one Daily. With researching, analyzing, and logging data from over two thousand web sources every day, we strive to: be as accurate as possible, validate as much as we can, and only utilize recognized and creditable industry sources and news outlets. Providing you with as much of the publicly reported data as we can, that's both technologically and humanly possible.

We take our responsibility and role quite seriously and understand it's potential impact, and each one of us here at the Daily is committed to delivering the best and most thorough news and information vehicles on the market.

We'd like to recognize and thank all of our sponsors/advertisers as they make it possible for us to deliver this resource to you and we'd certainly appreciate your sharing with them any comments or support you have for this effort, as we'll continue to develop and evolve this vehicle.

'Data Week' - Q3 2018 - October 15th to 19th, 2018
'Data Week' - Full Yr. & Q4 - January 21st to 25th, 2019

Thanks Gus Downing


Sponsor of the D&D Daily's ORC News Column

Thanks, Auror, for making this column and this report possible.
Hey LP and AP Execs - Thank Auror!

Retail Analytics: It's Loss Prevention's Time to Shine

By Catherine Walsh
Senior Vice President/General Manager - Global Loss Prevention
Tyco Retail Solutions/Johnson Controls

In the morning, sales associates restocked a front display table with 10 black shirts and 10 pairs of jeans. Over the course of the day, customers bought one shirt and two pairs of pants. So, why are there only three pairs of jeans left at closing time?

No, this isn't a math question gone wrong. Loss events are all too familiar to apparel retailers, with denim jeans making the list of the top most-stolen items, according to the National Retail Federation's (NRF) 2017 Organized Retail Crime (ORC) survey. While it may be a challenge for all businesses, it isn't something that a retailer's bottom line can handle. NRF reports the financial impact of ORC and return fraud is considerable, costing retailers an average of $726,351 per every $1 billion in sales. This staggering number underscores why retailers need to continue finding new ways to combat these increasingly prevalent crimes directly affecting their profit margins.

In the ever-growing e-commerce world we live in, it's more apparent than ever that loss prevention needs to take center stage for apparel retailers if they want to increase or maintain their gross earnings. While the NRF reports that two-thirds of loss prevention budgets are either flat or declining, apparel stores need to incorporate loss prevention solutions that will not only help them prevent shrink to preserve their income, but will also save them money. Enter: loss prevention analytics.

For some time, inventory and merchandising management have used data analytics to gain actionable insights to help make more effective and predictive operational decisions. As the retail industry has shifted to an "always-on, always open," shopping world, it's imperative for loss prevention to keep up with the data-driven influence that plays a vital role in the planning and management decisions involving inventory, store traffic, operations and e-commerce. Real-time data and analytics has a lot to offer to the loss prevention decision making process. However, for some time now, this data has gone untapped by loss prevention professionals due to the lack of necessary technology to collect and analyze information and store activity for retailers - until now. Read more here.

Financial Crime, Compliance & Anti-Money Laundering Businesses
Are Hot For Investors - Big Time

Companies that handle financial crime and compliance increasingly are on the radar of venture capitalists and private-equity funds, Risk & Compliance Journal's Samuel Rubenfeld reports.

Investment areas in compliance can include financial technology, regulation technology, artificial intelligence and others, he said, adding that the firms offering transaction monitoring have seen particularly high interest from investors and financial institutions

The market for anti-money laundering software is expected to reach $4.1 billion by 2026, expanding at a compound annual growth rate of 12.5% from 2018 to 2016.

UK: Bolton, Manchester, England: Focus on the Root Cause of Shoplifting
Parliamentary member pushes motion aimed at curbing shoplifting in UK

A Member of Parliament has put his name behind a Parliamentary motion aimed at curbing increasing levels of shoplifting across the UK. Sir David Crausby was one of 19 MPs to back the Early Days Motion citing research from think tank The Centre for Social Justice, which indicates 38 million incidents of shop theft last year. Sir David Crausby said the government must focus on the root cause of these problems, pointing to issues like substance abuse, which could push people towards theft. The motion aims to draw interest to the subject and potentially start an official debate in Parliament. It cites costs to retailers of $8.2 Billion, in 2017, and asks the government to publish its review of the use of out of court disposals, which was started in 2014. thisislancashire.co.uk

Denver, CO: New Policing measures helping to curb issue of shoplifting at Stapleton Walmart; Off-Duty Police charge city $285,000
Denver City Council is considering renewing a contract to provide police protection at that store, which is something Walmart has agreed to pay for through reimbursement to the city. This Walmart location off Smith Road was one of the worst in the nation for crime, Denver police said.

A few years ago, it ranked in the top five percent of Walmarts nationwide for shoplifting, according to The Denver Post. Theft has decreased at the location since Walmart agreed to hire off-duty Denver cops, said Lt. Bob Wyckoff with the Denver Police Department. The city says the current contract pays the city about $285,000 per year to ensure cops patrol the store seven days a week.

The store was, by a long shot, the worst in the city for shoplifting with 283 reported cases in one year alone, according to the Denver Post. That's 179 more than the second-highest shoplifting location in the city for that year, the Rite Aid on the 16th Street Mall. thedenverchannel.com

Kroger Stores Across Texas equip Houstonians with tools for Hurricane Preparedness and peace of mind
As Hurricane Season begins, Kroger is reminding Houstonians that they can be active in ensuring their own safety and security by planning ahead. Kroger stores throughout the community offer essential services and products to support the fuel, grocery and pharmaceutical needs of residents in Houston and surrounding areas. Armed with the necessities and knowledge of best hurricane preparedness strategies ahead of impending storms, individuals and families can guard their well-being against potential disruption. prnewswire.com

Judge Rejects Settlement Over McDonald's Labor Practices
Should companies be liable for franchisee violations?

In a setback for McDonald's, a federal administrative law judge on Tuesday rejected a proposed settlement between the company and the government's top labor-law prosecutor in a case that could threaten the viability of the franchise business model.

In the trial, which had begun under the Obama administration in 2015, the government contended that McDonald's was liable for numerous labor-law violations committed by its franchisees. A finding for the government could have exposed companies that rely heavily on the franchise model to enormous liability.

But in January, the new general counsel of the National Labor Relations Board, an appointee of President Trump, was granted a 60-day stay in the case to negotiate a settlement with the company, even though the trial was only days from concluding. nytimes.com

Former employees may take Toys 'R' Us to court over severance
Toys R Us store workers and other employees could have a chance for severance pay thanks to an agreement that opens the door for a class-action claim on their behalf in Bankruptcy Court. But even if the court allows a claim, the workers could face a tough fight against the vendors, attorneys, advisers and other groups vying for a share of the cash generated by the liquidation. northjersey.com

Walmart and Microsoft Team Up to Take Down Amazon
While the country is in the midst of Amazon's mid-year discount fiesta and Jeff Bezos enjoys being crowned the richest man in modern history, rivals Walmart and Microsoft announced a new five-year partnership in hopes of knocking the online shipping giant down a peg or two.

According to The Wall Street Journal, the focus of the deal will be on Walmart's use of Microsoft's Azure cloud technology, which will be tailored to improve Walmart's forecasting, purchasing, and data-sharing abilities. With Microsoft's help, not only is Walmart trying to eat into Amazon's massive U.S. e-commerce market share, which currently stands at around 49 percent, it is also depriving Amazon of a major potential customer for its own AWS cloud platform. gizmodo.com

'Not like Amazon Go'
Nike debuts high-tech store that removes friction but keeps human connection

While Amazon aims to reduce friction from the brick-and-mortar shopping process by removing registers and cashiers, Nike is focusing on nurturing 1-on-1 relationships with consumers via in-store employees and technology.

At the new Nike Live store opened in Los Angeles last week, NikePlus members can reserve products on the app and have them appear inside a locker when they walk through the doors. The app also pushes special offers based on customer behavior and can scan barcodes to surface more info about a product or allow users to request to try on a shoe or apparel. There's a messaging feature that opens a communication line with a store employee. geekwire.com

Amazon Go competitor raises $5.5M

Walmart may launch a video streaming service to battle Netflix, Amazon

North America Loss Prevention Director - posted for Nike in Beaverton, OR
Reporting to Global Director of Digital Loss Prevention
As the Director of North America Digital Risk & Control, you will provide leadership for payment risk mitigation in our digital business including fraud risk management. You will be responsible for ensuring our resources and capabilities are properly aligned to the execution of key priorities, as you develop and implement ecommerce risk management strategies to appropriate tolerance levels based on advanced data analytics and trends. You will maintain industry knowledge of ecommerce payment risk trends, performance drivers and the latest developments in fraud protection tools and make recommendations for necessary investments in fraud prevention solutions and strategies in our digital business. jobs.nike.com

Sr. Director Loss Prevention job for Dollar General removed from website

Papa John's founder John Schnatter says resignation 'was a mistake'

'Papa John' hires Harvey Weinstein's lawyer to fight the pizza chain he founded

The retailers offering the best customer service are...

Abercrombie, Workers Ink $9.6M Deal Over Call-In Scheduling

Texas Instruments CEO Resigns After Code of Conduct Violations

150 Walmart Employees Laid Off at Fayetteville, AR Optical Lab

eBay Cuts Nearly 300 Bay Area Jobs



All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality





Half of US retailers have seen a data breach this year
More than double from LY

New research from Thales eSecurity has revealed that 50 percent of US retailers experienced a breach in 2018 compared to just 19 percent last year.

The results from the firm's 2018 Thales Data Threat Report, Retail Edition shed light on the staggering increase in data breaches experienced by retailers this year.

While last year's report showed a decrease in breaches, this year US retail data breaches more than doubled from 19 percent in the 2017 survey to 50 per cent. As a result, US retail is the second highest vertical polled to experience a data breach in the last year, falling only slightly behind the US federal government and ahead of healthcare and financial services. itproportal.com

New Authentication Standards Help Merchants Reduce Risk and Checkout Friction
With attacks shifting away from POS terminals to web and mobile channels, the risk of data breach and account fraud for online retailers is skyrocketing, but new global standards developed jointly by the FIDO Alliance and the W3C are being implemented by leading web browsers and consumer device manufacturers to help solve the problem.

According to the Global Fraud Index, account takeovers in Q2 2017 jumped 45% from the prior year, resulting in losses estimated at $3.3 billion for the quarter. Based upon its analysis of some 80 billion account behaviors each year, Mastercard's NuData Security unit saw a 48.4% increase in fraudulent login attempts in 2016.

The root cause? The world has a password problem. The Verizon Data Breach report has stated that 80% of data breaches involve weak, stolen or default passwords.

Small wonder. Passwords and other shared secrets provide weak security, and are easily stolen and misused. The cyber black market is awash with hundreds of millions of stolen account, shared secret and identity credentials. Read full RCISC blog by Brett McDowell, Executive Director, The FIDO Alliance  r-cisc.org

"Red Alert" Warning on US Cyber-Attacks, Now at "Critical Point"
The United States' director of national intelligence issued a "red alert" warning on a dangerous new level of cyber-warfare during a Washington think tank conference. He also spoke of Russia as one of the "worst offenders" ahead of US President Trump's meeting with Russian President Vladimir Putin in Finland.

Dan Coats addressed the Hudson Institute last Friday, commenting: "Today, the digital infrastructure that serves this country is literally under attack." He compared the "warning signs" to the same ones "ignored" ahead of the September 11 terrorist attacks.

His comments were backed up on Saturday by John Podesta, the former chairman of Hilary Clinton's presidential campaign, who said to CNN: "As the director of national intelligence said, the red lights are blinking, but I think the White House is essentially asleep at the switch." infosecurity-magazine.com

One-Third of Businesses Lack a Cybersecurity Expert
A survey of more than 3,000 CIOs found 95% of technology leaders expect cybersecurity threats to grow - but only 65% have a cybersecurity expert on staff, Gartner researchers report.

"I think it's alarming to point out that one-third don't have a dedicated resource," Olyaei tells Dark Reading. The researchers didn't ask about specific experts for different security functions; they wanted to know whether organizations had a security expert at all.

However, he explains, it's important to note that 65% is a "huge increase" over what the data has shown in previous years. Olyaei attributes the rise to new regulations dictating companies must have a security person on staff. The New York Department of Financial Services, for example, introduced a rule stating financial organizations must have security personnel.

There are a few reasons why businesses don't have security experts, and they primarily relate to culture, cost, and complex skill sets. In many industries, cybersecurity is still not given much scrutiny and falls under the responsibility of IT or networking employees on staff. Their cultural mindset doesn't prioritize security; as a result, they feel they don't need a dedicated expert.

"Then there are certain organizations that actually look at this and say, 'We need a security expert, but we can't find one,'" Olyaei continues. "They either can't afford a certain skill set or aren't willing to spend the type of money security experts command."

Finally, the ability to handle and secure emerging technologies, such as the cloud or artificial intelligence, is scarce. Companies can't hire those employees because the tech is so new, few people have developed expertise related to it. darkreading.com

Representatives from 150 tech companies sign pledge against 'killer robots'

Nearly Half of Security Pros Reuse Passwords


'It just takes one person': Security agents at North America's largest mall talk terrorism in 21st century
The mall is one of Edmonton's biggest tourist attractions, bringing in an estimated 30 million patrons per year.

Lalonde oversees a unit of four agents specially trained in "behaviour detection" that patrol the mall in plain clothes - only two are ever working at once. His unit also has four K-9s. The mall is a particular challenge for security with its labyrinth of stores, water slides, roller coasters and other unconventional attractions, along with thousands of people.

The behaviour-detection training he provides is something they can bring along with them in their careers. He said the four RAM agents don't target patrons based on race, age, sex or any religious affiliation. However, if people are videotaping things or acting in a way that could be seen as planning, rehearsing or executing an attack, agents will either approach them for a conversation or notify Edmonton police.

They've never had an attack happen at the mall but do consider the Edmonton police partners and can call for immediate assistance in the case of one. thestar.com

Vancouver, BC: Security guards' use of force on alleged shoplifter reveals legal grey area
Last week two security guards had a physical confrontation with a young woman while they were attempting to detain her outside a BC Liquor Store in downtown Vancouver in an example of what one advocate called an "ongoing issue" with use of force in the security industry.

Around 7:30 p.m. StarMetro reporter David Ball saw two plain-clothed security guards detain a young woman. According to the company the guards work for, they believed the woman had stolen from the liquor store. The non-uniformed security guards - officially known as "loss prevention officers" - slammed the woman into a wall, causing her to hit her head then brought her to the ground, Ball said.

One of the guards punched the woman in the head as she struggled and kicked against being handcuffed, he said. The woman bit one of the guards leaving visible teeth marks and bruising. Vancouver police, whom Ball called to the scene, arrested the woman and have since recommended charges of theft under $5,000 and assault.

Experts who weighed in on the issue of use of force by security guards spoke to a concerning lack of clarity in the rules around use of force - what's considered reasonable and whether security guards should use force at all. thestar.com

'Potential risk' to GTA prompts increased police presence in Toronto
Information about a "potential risk" in the Greater Toronto Area led to an increase in police presence in Toronto's downtown core last week, but officers insisted the public should not avoid any of the city's attractions, prompting confusion among some and anxiety in others.

Police would not specify what information they had received, or what their officers were looking for, but said the situation and their response were relatively common occurrences.

"Toronto police received information regarding a potential risk to public safety," Acting Supt. Michael Barsky told reporters while standing just steps from the CN Tower, Rogers Centre and Ripley's Aquarium, all of which remained open.

Police said in a late-night statement that the force had "resumed normal operations" but that the public will "continue to see a police presence around the Rogers Centre" as part of a downtown security plan. nsnews.com

York, ON: Police raid Pacific Mall in search of counterfeit goods
York Regional Police are executing search warrants throughout Markham's Pacific Mall in an effort to crack down on counterfeit goods. Photos posted on Twitter on Wednesday show officers patrolling the hallways and looking through racks of clothing. The afternoon sweep follows a U.S. government report that found the mall is among the most notorious sources of pirated and counterfeit goods in the world. cbc.ca

The limits of an insider threat program: IT World Canada
Some vendor surveys count external threat actors who get hold of credentials of employees or suppliers as "insiders," on the reasonable grounds that on the network both looks the same. That boosts the alleged risk of an insider attack to a high per cent, good if you're a vendor pushing a product. However it could also lead to putting more emphasis on a network defence and not enough on edge or endpoint protection.

Similarly, counting employee errors - misconfiguring a server, clicking on a malicious attachment - as an insider threat may also tip a CISOs strategy in the wrong direction.

Most experts agree the biggest threat to organizations come from outside attackers. But the risk of an insider - employee, partner, contractor, supplier, guest on the network - doing deliberate damage still has to be faced. The best way to do that is having an insider threat program using technologies such as behaviour analytics and alerting.

So go ahead, make your insider threat program. But remember who you are looking for, and that prevention solutions really count first. itworldcanada.com

Canada's Push for Amazon HQ2
Amazon Opening New Fulfillment Center in Ottawa - 600 Jobs

Canada's New Largest Company By Revenue
Alimentation Couche-Tard eyes more acquisitions after blockbuster year

Canada's e-commerce ecosystem continues its rise

Cargo theft on the rise in Canada: $27 million in thefts reported in first half of '18

B.C. government paints a bleak picture of the legal cannabis retail landscape

Cannabis Store Applications Exploding Across Canada

Giant Tiger roars across Canada as other retails competitors fade

CBC breach was bigger, broader than 1st announced; Thousand more affected

Brampton, ON: Man dead after shooting at shopping plaza
One man is dead following a shooting in Brampton, Ont., late Thursday night. Peel Region police say a 34-year-old Brampton resident was shot and killed in a shopping plaza on Brisdale Dr. at about 11 p.m. Const. Danny Marttini said the shooting happened just outside a bar and there was a regular flow of customers at the time of the incident. Police have not released any suspect information, nor have they indicated why the shooting occurred. The victim was identified on Friday as Kareem Watson. The shooting happened near where 26-year-old Nasser Abdoulkader was shot and killed on Linderwood Drive on May 26. globalnews.ca

Surrey, BC: RCMP bust two shoplifters part of major theft ring
Selling stolen merchandise online

A large retail theft operation in the Lower Mainland has been shut down by Surrey RCMP. The Surrey RCMP Property Crime Target Team launched an investigation in March 2017 into stolen goods being sold online. Using search warrants at a condo in Surrey and a storage unit in Maple Ridge, as well as a vehicle used to transport the goods, officers found a significant amount of stolen goods valued up to approximately $122,000. Two individuals were arrested who had been allegedly shoplifting from clothing stores and selling the merchandise online. straight.com

Alberta: C-store thief tries to evade police, falls through store ceiling

Northern Ontario: $4,000 of high-end running shoes stolen in North Bay

Calgary, AB: Slurpee-slinging thief targeting Calgary convenience stores
Eight stores targeted

Hamilton, ON: Man killed in Lime Ridge Mall hit-and-run

Barrie, ON: Man charged with thousands in fragrance theft

(Update) Grand Prairie, AB: Mall shooter sentenced to three and a half months

Card skimmers found at 2 Canada Line stations, transit police warn

Robberies and Burglaries

C-Store - London, ON - Armed Robbery

C-Store - St. John's, NL - Robbery
C-Store - Windsor, ON - Armed Robbery
C-Store - Spruce Grove, AB - Robbery
C-Store - St. Catherines, ON - Armed Robbery
Liquor Store - Edmonton, AB - Armed Robbery
7-Eleven - Etobicoke, ON - Robbery


True Stories of Face Recognition and Retail Crime
Case 3: The Philly Fanatic

The third episode of FaceFirst's true retail crime series tells the true story of a notorious organized retail criminal with a clever scheme. He fills an inexpensive cabinet with high-priced items and then uses double-sided tape to ensure that the cabinet stays closed during checkout. Retail shrink is a $46 billion problem each year, but face recognition can reduce retail shrink by up to 34%.

By using face recognition, loss prevention pros were able to see that this criminal had been stealing from the store every 1-2 days. How did face recognition save the day? Watch this episode of FaceFirst's True Stories of Face Recognition and Retail Crime to see how this felon was brought to justice.

 Episode Presented By



Dogged by Early Glitches, Prime Day Still Seen Breaking Records
Amazon projected to take over $3B in sales
Bezos "Richest Man in History"

The web giant's summer shopping holiday seems to have produced big sales gains.

The 36-hour retail whirlwind that was Amazon Prime Day has passed.

And while analysts' estimates have the event pegged for big sales gains - and a total take of potentially $3.6 billion in sales - the fourth outing of the e-commerce giant's summer holiday had a decidedly glitchy start. Shortly after the sale began Monday afternoon, consumers around the country were awash in Amazon's dog-themed error pages as the e-commerce site buckled under the stampede of visits.

Ahead of Monday, the sales predictions painted a multibillion-dollar picture. Last year, a shorter Prime Day raked in $2.4 billion. This year, Coresight Research projected that sales during the 36-hour period, which also offered more categories, would grow at least 40 percent to $3.4 billion. GBH Insights analyst Daniel Ives said it could go even higher, to $3.6 billion. Amazon was not specific, but did say late Tuesday that small- and medium-sized businesses had scored sales of more than $1 billion since the day before.

Zentail, an e-commerce operating system, estimated that as of midnight Tuesday Seattle time, Amazon had sold $3.5 billion worth of goods. Amazon shares hit a record high Monday and Jeff Bezos became the richest man in modern history, assuming bragging rights once held by Bill Gates.

Prime Day has certainly made its mark, but Amazon's technical fumble could have ripple effects beyond e-commerce sales.

The web site hiccups appeared to stem from Amazon Web Services, a major cloud provider that powers much of the web. An AWS outage earlier this year caused service disruptions across numerous sites, including retail, streaming and others. According to Synergy Research, Amazon's business accounted for roughly 40 percent of the massive cloud-server market in mid-2017. wwd.com usatoday.com

The potential cost of Amazon's Prime Day miss? $72 million
Amazon.com Inc. may have lost as much as $72.4 million in sales yesterday when many U.S. consumers could not place orders on Amazon.com due to website errors.

Internet Retailer projected last week Amazon would generate $2.5 billion in sales from U.S. consumers during the 36-hour sale. Using that figure and Down Detector's data that the primary issues lasted 63 minutes, Internet Retailer estimates Amazon may have lost as much as $72.4 million in revenue from U.S. consumers. digitalcommerce360.com

Smart Home Devices Prime Day's Biggest Sellers
Prime Members Enjoyed Biggest Global Shopping Event in Amazon History
Small and Medium-Sized Businesses Exceeded $1B in Sales

Prime members worldwide purchased more than 100 million products during this year's Prime Day event. Best-sellers worldwide were the Fire TV Stick with Alexa Voice Remote and Echo Dot - making this, with 12-hour early access to device deals, the biggest event ever for Amazon devices. For the first time, U.S. Prime members celebrated Prime Day with a week of savings at Whole Foods Market. Small and medium-sized businesses selling on Amazon far exceeded $1 billion in sales this Prime Day.

U.S. Highlights from Prime Day 2018

This Prime Day, members enjoyed access to Amazon device deals 12 hours earlier. The Toshiba 4K Ultra HD Fire TV Edition (50-inch) and the Toshiba 4K Ultra HD Fire TV Edition (43-inch) are now the best-selling TV deals in Amazon history - together selling over six times as many TVs compared to last year's record-setting Fire TV Edition. Other highlights include:

July 17 was the biggest sales day for smart home devices in Amazon history, with over a million devices sold.
● The Amazon Cloud Cam was the best-selling security camera deal in Amazon history.
● Members stocked up for back-to-school and off-to-college season, purchasing millions of pencils and pens.
● Some of the top sellers from Amazon brands, by category, were Stone & Beam Ceramic Geometric Table Lamp; Presto! Ultra Soft Toilet Paper; Daily Ritual Women's Jersey Short-Sleeve V-Neck T-Shirt Dress and AmazonBasics Pre-Seasoned Cast Iron Skillet. businesswire.com

Within first 12 hours Amazon Prime Day Sales Up 89% From 2017

Why Amazon's Prime Day glitches shouldn't hurt future Amazon Web Services sales



Kroger ORC Making an Impact in Tennessee
Retailer is targeting retail crime rings and gangs

Thieves and gangs are stealing products from local grocery stores and reselling the items on the black market or to local convenience stores. Organized retail crime is a multi-billion-dollar business that increases the cost of groceries. It can also put shoppers in danger. Kroger has surveillance cameras in every store to both monitor their products and protect their shoppers.

"Our cameras are about safety first because when you're dealing with criminals there is a chance someone could get hurt," said Robby Baker, Kroger's Asset Protection Manager. Kroger has an Organized Retail Crime Unit (OCR) that targets crime rings in Nashville. "A lot of your gangs now are sending people into the retail world to steal large amounts of items," said the unit's manager. He asked that News 2 conceal his identity because he often works undercover. He told News 2 that his unit targets the "booster" and the "fencing operation."

The booster is the person who steals hundreds to thousands of dollars' worth of products. He or she will act quickly, clearing shelves before walking out the front door. The booster is often poor or addicted to drugs while the fencing operation is the person or persons who buy the goods to resell. "A fencing operator will feed off of that addiction," Baker told News 2. "They know the person's addicted to it, they know they're trying to make money, they can make that person make money for them. They'll send them into a grocery store with a list." The operations cost consumers $54 billion a year nationwide. The unit says over-the-counter medications, meat, beer and Tide are coveted by criminals. wkrn.com

Osceola County, FL: 23 arrested in Osceola County ID Theft Ring
Check your credit card statements because Osceola County deputies have arrested 23 people in a big ID theft ring. They say that nearly 400 people were victimized in Osceola County and across the country. Deputies say that the suspects steal that information through skimmers or buy it from other crime groups. They then use it to purchase diesel. Deputies have sent us photos of cars they have stopped with illegal, hidden gas tanks used to move the fuel around before selling it on the black market. Deputies say they are working with federal authorities to put more people behind bars. fox35orlando.com

Tulare County, CA: Bandits steal $23K in cigarettes, suspects could be connected
to other robberies

ORC Police believe a robbery in Exeter last month is part of an organized group that may have stolen nearly $23,000 in cigarettes from convenience stores throughout Tulare County. The Tulare County Sheriff's Department believes that these same suspects are connected to four other convenience store robberies in Tulare, Pixley, and Traver. thesungazette.com

Update: Riverside, CA: 2 Adults hit stores for months and forced kids to do their dirty work
Darrell Campbell, 32, would walk through major retail stores with children and point to merchandise he wanted the kids to steal, according to the Riverside County Sheriff's Office. Then the kids would cart the stolen goods out of the store, where Jeammie Preston, 32, was waiting in their getaway car, deputies said. Campbell would pull out a knife to threaten stores' security officers as the children left with the stolen items, deputies said. The children were family members of the pair. sacbee.com

Wichita Falls, TX: Three arrested in $700 Victoria's Secret theft

Layton, UT: Layton Police looking for suspects in theft at C-A-L Ranch store


Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

North Lauderdale, FL: Convenience store clerk killed during robbery
A convenience store clerk was shot and killed during a robbery Tuesday in North Lauderdale. Joy Oglesby, a spokeswoman for the Broward Sheriff's Office, said a gunman entered Aunt Molly's Food Store on State Road 7 about 12:30 p.m. The gunman robbed Ayub Ali, 61, and then shot him, Oglesby said. Paramedics rushed Ali to Broward Health Medical Center, where he died of his injuries. local10.com

Robberies & Thefts

Waco, TX: Police identify suspects in violent Dollar General shoplifting call
Javon Arnett, 22, was arrested after the shoplifting suspect was seen getting into a car with Arnett and Arnett fought with Police Officers. Officers saw Arnett pull a handgun from his waistband and throw it to the shoplifting suspect in the passenger seat, and the shoplifting suspect and a woman in the back seat, identified as Olivia Ratliff, 20, were able to run as officers took Arnett into custody. Arnett backed the car into an officer's vehicle parked behind it before officers were able to take him into custody. He said officers found marijuana, cash and an AK-47 when they searched the car. wacotrib.com

Portland, OR: 2 Teens arrested, 5 released to Parents, 3 stolen cars recovered after Safeway strong-arm robbery
Police detained seven teenagers on Monday night, all accused of stealing from a Southeast Portland Safeway store before fleeing in stolen cars. Two 17-year-olds were arrested on Measure 11 robbery charges, while the other five juveniles were released to their parents. Officers were called out about 6:45 p.m. on reports of a group of seven people leaving the Safeway on SE 122nd Avenue without paying for their stuff. One of the suspects hit a security guard who tried to stop them as they left the store. katu.com

Evesham Township, NJ: Man With Child Threatened Kohl's Employee During Store Robbery
Police say the man threatened an employee during a robbery at a Kohl's in Evesham. He later called the store and threatened him again. Police are asking for the public's help to identify a man who threatened an employee in front of a child while robbing a South Jersey department store. The man, described as a white man in his mid 20s, walked into the Kohl's store with a girl who was about 6 or 7 years old on July 13. While he was there, police say the man attempted to steal some merchandise. When a loss prevention specialist confronted him, the suspect threatened to kill him in the presence of the little girl, according to Evesham Township police. patch.com

Costa Mesa, CA: Video shows suspect robbing same 7-Eleven twice within two hours
Surveillance video from a 7-Eleven in the area shows the first incident Sunday. Around 7 p.m., a man went in to buy a few packs of cigarettes. After looking around, he tried to grab them away from the clerk. The man threatened the clerk, then walked around toward him. The suspect swung at the clerk before finally walking out of the store with the cigarettes. Police said that same suspect showed up again two hours later. This time, he hid his face and went straight for the clerk, demanding cash in the registers. The suspect then went back around with a basket and took what he wanted. abc7.com

Brownsville, TX: CVS Armed Robbery Suspect arrested by Texas Rangers

Durham, NC: C-Store clerk thwarts Armed Robbery by taking suspect's gun and shooting him with it

Mooresville, NC: Search Is On For Trio Behind Food Lion Armed Robbery

Centurion, South Africa: Armed Robbery at Centurion Mall; No shots were fired though a customer suffered minor injuries

Kay Jewelers in the Miracle Mile Shops, Las Vegas, NV reported a Grab & Run on 7/14, item valued at $29,800

Kays Jewelers in the Green Acres Mall, Valley Stream, NY reported a Grab & Run on 7/13, items valued at $3,500

Kay Jewelers in the Hagerstown Premium Outlets, Hagerstown, MD reported a Grab & Run on 7/17, item valued at $2,699

Sentencings & Charges

Muncie, IN: Teen sentenced to Time Served in CVS pharmacy Armed Robbery; 159 days + 28 months on probation


Adult Store - Mineral Springs, WV - Armed Robbery
AutoZone - Atascadero, CA - Burglary
AutoZone - Morro Bay, CA - Burglary
Auto Parts - Clayton County, GA - Armed Robbery
Boost Mobile - Gaffney, SC - Burglary
C-Store - North Lauderdale, FL - Armed Robbery/ Clerk shot & Killed
C-Store - Kutztown, PA - Burglary
C-Store - Warren, OH - Burglary
Dollar General - Waco, TX - Armed Robbery
Donut Shop - Houston, TX - Robbery
Food Lion - Mooresville, NC - Armed Robbery
Gas Station - Hanahan, SC - Burglary
Gas Station - Lexington, KY - Armed Robbery
Jewelry (Jared's) - Copley, OH - Robbery
Kohl's - Evesham Township, NJ - Robbery
Music Shop - Bryan, TX - Burglary
Pharmacy - Steele, MO - Burglary
Restaurant - Nashville, TN - Burglary
Restaurant - Madison, TN - Burglary
7-Eleven - Costa Mesa, CA - Robbery
7-Eleven - Vallejo, CA - Armed Robbery


Daily Totals:
11 robberies
10 burglaries
1 shooting
1 killing








Ryan Coller
named Division Loss Prevention Manager for NAPA Auto Parts

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Seven Secrets to Inspiring Your Team
Today's world demands more from teams than just coming to work. We need people who build on each other's ideas, exceed expectations and go above and beyond. The question is how do you build such a team? Here's the seven secrets you'll need to inspire your team to greatness. Put people first

This Leadership Asset is the Key to Building a Team of Peak Performers
As a leader, your mission is to develop and sustain a dynamite team that can achieve anything. The best tool you have in your arsenal that can help unite and drive your team to success is your language. Here's how you can build a team of peak performers by honing your communication skills. Increase positive feedback

What Not to Do When You're Trying to Motivate Your Team
While there are a million things you can do to improve your team's motivation, there are certain things you definitely should NEVER do that can even de-motivate your team instead. Here's what you shouldn't do: Make stuff up

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The leaders for whom everyone wants to work and whose teams are successful and do great things, don't lay down and take it. They hold high standards, expect people to give their very best every day, but they also don't talk so much. They dispense their words in small amounts, as necessary, to encourage more and better input from their team. Wonder aloud




Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility.

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