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RLPSA Annual Conference
Aug. 5-8

GRAORCA Retail Crime Conference
Aug. 29

Cook Count Regional Organized Crime Conference
Sept. 5-6

Retail Risk -
New York
Sept. 6

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

RCC Retail Secure 2018
Sept. 20

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events


View all published episodes here



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



Bruce Pyke named Director of Loss Prevention for
Ollie's Bargain Outlet, Inc.

Bruce was previously the Vice President of Loss Prevention & Safety for The Bon-Ton Stores for over sixteen years. He was also an Operations Manager and Loss Prevention Manager for Macy's for over two years and an Operations Manager and Regional Loss Prevention Manager for John Wanamaker & Woodward & Lothrop, Inc.  Congratulations Bruce!

Tom Kilgallon promoted to Director of Investigations for Hudson's Bay Corporation
Tom was previously the Mid Atlantic Regional Director of Asset Protection for Hudson's Bay Company for over three years before receiving this promotion. Prior, he was the Regional Director of Asset Protection and Regional Loss Prevention Manager for Lord and Taylor. Congratulations Tom!

Submit Your New Corporate Hires/Promotions or New Position

Accidents at Amazon: Workers left to suffer after warehouse injuries
A Guardian investigation has revealed numerous cases of Amazon workers suffering from workplace accidents or injuries in its gigantic warehouse system and being treated in ways that leave them homeless, unable to work or bereft of income.

There are numerous reports from Amazon workers of being improperly treated after an avoidable work injury. Amazon's warehouses were listed on the National Council for Occupational Safety and Health's "dirty dozen" list of most dangerous places to work in the United States in April 2018. The company made the list due to its pattern of unsafe working conditions and its focus on productivity and efficiency over the safety and livelihood of its employees. Amazon's emphasis on fulfilling a high demand of orders has resulted in unsafe working conditions for its warehouse employees.

Other Amazon employees succumb to the fatigue and exhaustion of the fulfillment center work environment and quit before getting injured.

In many cases, Amazon workers are left to deal with the temp agency that hired them, shifting the burden of responsibility to a third party and making it more difficult for workers to receive proper treatment and compensation.

Amazon meanwhile insists that ensuring the safety of its workers is a priority and that it was "proud" of its record.

"Amazon has created over 130,000 jobs in the last year alone and now employs over 560,000 people around the world. Ensuring the safety of these associates is our number one priority," said Amazon spokesperson Melanie Etches in an email, who also pointed to the firm's Safety Leadership Program as an example of being proactive on the issue.

"Operational meetings, new hire orientation, process training and new process development begin with safety and have safety metrics and audits integrated within each program ... While any serious incident is one too many, we learn and improve our programs working to prevent future incidents," Etches said. theguardian.com

Myrtle Beach Police Say 'Very Active' LP Behind High Call Volume
Walmart store accounts for over 20% of all shoplifting calls in the city

Socks, speakers, chocolate, belts, mascara, sandals. Those are some of the items people attempt to steal from the Walmart Supercenter on Seaboard Street in Myrtle Beach - a spot that police responded to on average 4.5 times per day in 2017.

The City of Myrtle Beach had 1,363 shoplifting calls in 2017, and 279 of those calls were to the Walmart on Seaboard Street, according to police data.

That Walmart accounts for more than 20 percent of all shoplifting calls in the city.

Capt. Joey Crosby with Myrtle Beach Police Department said he doesn't have a definitive answer as to why the Seaboard Walmart's calls for service and shoplifting are higher than others, but noted that the security guards at that store are very active.

Crosby credits the store's loss prevention department, which helps companies with things like theft, fraud and vandalism, for the high number of calls.

"They work very hard at identifying individuals that may be taking property from the store," Crosby said. "So we work closely with them as we do with many of the retail establishments within the city to assist them with their investigations." myrtlebeachonline.com

Facebook's Security Chief is Leaving - And No One's Going to Replace Him
Facebook has dissolved its dedicated security team, dispersing duties to other divisions

Facebook's chief security officer, Alex Stamos, has announced that he'll be leaving the company later this month. The announcement comes just a day after Facebook - and to a large extent, Stamos - revealed that Facebook had discovered malicious actors who continue to use the platform to manipulate political discussions and organizing in the United States.

Stamos won't be replaced after he leaves, meaning no one will hold the title of "chief security officer" at Facebook. All eyes are trained on the company to see how it will deal with major security concerns, including the use of fake accounts to manipulate politics and the Cambridge Analytica data scandal.

Instead of building out a dedicated security team, Facebook has dissolved it and is instead embedding security engineers within its other divisions. "We are not naming a new CSO, since earlier this year we embedded our security engineers, analysts, investigators, and other specialists in our product and engineering teams to better address the emerging security threats we face," a Facebook spokesman said in an email. Facebook will "continue to evaluate what kind of structure works best" to protect users' security, he said.

Stamos' last day will be on August 17th. He'll be teaching and conducting research at Stanford after that.

Facebook is clearly aware that losing its chief security officer and dissolving its dedicated security team, in the middle of all that's going on, is not a great look. So many of the company's statements today are clearly designed to address obvious concerns that arise.

"We expect to be judged on what we do to protect people's security, not whether we have someone with a certain title," a spokesperson said. In another statement, Facebook said it is "investing heavily in security to address new types of threats" and that its new security structure has "helped us do more to keep people safe." theverge.com

Genetec Tells How Security Can Lead Efficiencies and Intelligence Conversation
"Security is just a starting point as our outlook is as much about discovering and improving operational efficiencies and business intelligence as it is about security," Jimmy Palatsoukas, Genetec product marketing director, said at the security solutions provider's mini press summit and onsite visit of the nation's largest convention center, McCormick Place in Chicago, last week for a tour and briefing of the venue's new video surveillance and access control system built on Genetec's platform.

During his presentation, Palatsoukas spoke to not only the visionary supplier's latest offerings, but also its overall philosophy and solutions roadmap. He said the Montreal-based company looks at the security landscape as consisting of four phases:

  1. Security as standalone systems
  2. Augmentation and integration of those systems
  3. Building operational efficiencies and automation
  4. Better use of aggregated data and collaboration

This perspective has guided Genetec to greatly expand from initially being a provider of video management systems to a much more holistic vendor offering robust access control and currently extending its flagship Security Center platform into an Internet of Things (IoT) hub and command center. securitysales.com

Demand for DTT's Video-Based Loss Prevention Solution Drives Team Expansion
DTT, a leading provider of intelligent video-based surveillance and loss prevention services, today announced the expansion of its executive team. DTT is scaling the company to meet the increasing demand for its solutions with the appointment of key industry talents: Bob Ryan as Chief Sales Officer, Marc Litz as Chief Financial Officer, and Paul Campaniello as Chief Marketing Officer. The new executives join the existing team of Bill Savage as Chief Technology Officer and Mark Simson as Chief Operating Officer (promoted from CFO), as well as Chief Executive Officer Mike Coffey. prnewswire.com

LPRC's Baltimore Anti-Violence Summit Registration Open
Registration for our Baltimore Anti-Violence Summit, taking place September 11-12, is now open! Multiple retail organizations are reporting increasing violent robberies and parking lot crimes. The LPRC has been asked to facilitate a series of localized summits to organize counter-violence R&D and action.

Summit attendees will be eligible to earn credits towards Loss Prevention Foundation LPC Re-certification and ASIS Certified Protection Professional (CPP) credential.

For sponsorship opportunities, or if you are a non-LPRC member interested in attending, please email stephanie@lpresearch.org.

Click here to view our agenda and register today!

D&D Daily's Gus Downing to Speak at 2018 CLEAR Conference
"D&D Daily ORC Statistics"

Gus Downing, Publisher and Editor of the D&D Daily will be speaking on Wednesday, Oct. 10 from 9am to 10am at the 2018 CLEAR Ninth Annual Training Conference. He will be covering the D&D Daily's publicly reported ORC statistics (see our latest ORC Report here).

CLEAR's ninth annual Training Conference will take place at Crown Reef Beach Resort in Myrtle Beach, SC and a range of topics will be covered, including: ORC Case Building: Trends - Resources - Tools; Opioids and Retail Crime; Leadership in ORC- Leading private sector and LE Teams; Advancements in Credit Card Fraud/Identity Theft Investigations and many more!

The conference attendees will be comprised of law enforcement officers throughout the country and loss prevention professionals.

Click here and see Vendor Spotlight below for more information.

Amazon Removes Products Featuring Nazi Symbols
Amazon said this week that it would not let third-party retailers sell products that feature Nazi and white nationalist symbolism on its platform, amid pressure from nonprofit groups and lawmakers.

In a letter dated Tuesday to Representative Keith Ellison, a Democrat from Minnesota, Amazon said it had removed products that violated its policy against product listings that promote hatred, violence or discrimination.

Amazon sent its letter after two nonprofit groups - the Partnership for Working Families and the Action Center on Race and the Economy - called attention last month to product listings on the e-commerce site that included an infant onesie with a burning-cross graphic and jewelry emblazoned with Nazi swastikas. nytimes.com

Amazon and other retailers form U.S. Postal Service lobby group
Amazon.com Inc. and other retail and logistics companies said on Wednesday they had started a new group to lobby to keep the U.S. Postal Service's (USPS) package delivery services "reliable and affordable."

The announcement comes days before a task force set up by President Donald Trump is due to recommend postal reforms to the White House. Trump has said without evidence that the world's largest online retailer is making the postal service incur losses, mandating the task force review USPS pricing on package delivery.

Members of the new group include Columbia Sportswear, pharmacy benefits manager Express Scripts, the National Retail Federation, package shipping firm OSM Worldwide, postal service company Pitney Bowes, Publishers Clearing House and the retailer QVC. reuters.com

NRF: Upping the tariff will only increase harm that will be done
The White House's announcement that it will consider imposing a tariff of 25% rather than 10% on $200 billion in goods from China drew an immediate response from one of the nation's leading retail organizations. (A final decision on the rate isn't expected until September at the earliest.)

"We said before that this round of tariffs amounted to doubling down on the recklessness of imposing trade policy that will hurt U.S. families and workers more than they will hurt China," said Matthew Shay, president and CEO, National Retail Federation. "Increasing the size of the tariffs is merely increasing the harm that will be done. And it's even more than that - it's two-and-a-half times the amount originally proposed. Tariffs are an unacceptable gamble with the U.S. economy and the stakes continue to rise with no end in sight. chainstoreage.com

July retail jobs increase 66,000 over 2017
Retail industry employment in July increased by 66,000 jobs unadjusted over the same time last year showing on-going industry growth, the National Retail Federation said today. The numbers exclude automobile dealers, gasoline stations and restaurants. Overall, U.S. businesses added 157,000 jobs over June, the Labor Department said. nrf.com

Toys R Us' bankruptcy delivered a big blow to the jobs report
Toys R Us filed for Chapter 11 bankruptcy protection last September, and announced in January that it was closing all its stores. This also meant mass layoffs of its 31,000 US employees, and explains why retail recorded so many losses in July. The gains in retail jobs "were offset by a decline of 32,000 in sporting goods, hobby, book, and music stores, reflecting job losses in hobby, toy, and game stores," the Bureau of Labor Statistics said. businessinsider.com

Director, Safety & Security for Check Into Cash - Based in Cleveland, TN corp office
Check Into Cash is seeking a Director of Safety and Security to be responsible for the company wide management of all safety and security functions, and for designing, implementing, and maintaining safety and security policies, procedures and records. The Director of Safety and Security is responsible for the leadership and strategies that promote a safe workplace, reduce claims frequency and ensures compliance. This position will help lead a safety awareness culture by working collaboratively with the Operations group to further a safety awareness culture.

Check Into Cash is a financial services retailer with more than 1,100 stores in 30 states. The firm offers payday loans, online payday advances, title loans, bill payment services, check cashing, reloadable prepaid debit cards, and Western Union money transfers and money order services. jobs.net

Powell, OH: Chipotle-related illnesses near 700, cause still unknown

Tainted McDonald's and grocery-store salads linked to Calif. produce company

Apple Becomes First American Public Company to Surpass $1 Trillion in Value

ascena retail group Appoints Presidents of LOFT, Ann Taylor and Lou & Grey

Goodwill of the Olympics & Rainier Region - Vice President of Human Resources, Safety, Loss Prevention & Security no longer listed online

Goodwill Industries of Central Florida - Director of Risk Management & Safety job has been removed from website, and 'hiring has been placed on hold'

Quarterly Results
Natural Grocers Q3 comp's up 5.2%, net sales up 9.5%
Hudson Group Q2 comp's up 4.5%, net sales up 8%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




Walmart unveils grocery-picking robots in test store
There could be a future where robots will do most of your grocery shopping for you. And for some Walmart shoppers, that future is getting even closer.

Walmart (WMT), the world's largest seller of groceries, will begin piloting a robotics system for its fast-growing online grocery pickup (OGP) service in one of its stores. The retailer has teamed up with Massachusetts-based Alert Innovation to deploy its Alphabot, a first-of-its-kind technology, in its supercenter store in Salem, New Hampshire just off of Interstate 93.

Alphabot automates specific steps of the online grocery pickup process by using autonomous mobile carts to gather shelf-stable, refrigerated, and frozen items from a high-density storage system. Alphabot's robotic carts retrieve and deliver these items to store associates to quickly fulfill online orders. What's more, all of this happens at the back of the store, out of the view of customers. yahoo.com

Lawsuit claims Walmart stole technology to keep produce fresh
Walmart Inc. was sued on Wednesday by a Silicon Valley company that accused the largest U.S. retailer of stealing its technology to prolong the shelf life of produce and reduce spoilage.

In its $2 billion complaint, Zest Labs and its parent said Walmart's "Eden" technology to preserve fruit and vegetable freshness "looks, sounds, and functions" like its own Zest Fresh technology. Zest said it had worked with Walmart for years on Zest Fresh before the retailer lost interest last November.

It said it was "stunned" in March when Walmart claimed to have developed Eden internally over six months through a "hackathon" among its own engineers, and that it had prevented $86 million of waste so far. reuters.com

Tom Meehan to Speak on the Subject of Dark Web Investigations
at the Upcoming IAI Chapter Meeting

CONTROLTEK's Tom Meehan, a nationally recognized expert on cybersecurity and shrink reduction, will be speaking at the northeast chapter of the International Association of Interviewers (IAI) in the Boston area on August 7, 2018.

The following topics will be covered at the meeting:

● Rapport Building, presented by Mike Reddington, VP of Executive Education at WZ
● Dark Web Investigations, presented by Tom Meehan, CFI
● Admission Statement Taking, presented by Matt Christman, CFI

The meeting will take place from 1 p.m. to 4 p.m. Eastern, at DoubleTree Boston-Milford, 11 Beaver Street, Milford, MA 07757. Space is still available; if you'd like to attend please RSVP with Steven Palumbo.

IoT Security Warning:
Your hacked devices are being used for cyber crime, says FBI

Internet of Things devices including routers, IP cameras and even smart locks and connected doors are being targeted by cyber criminals who are looking to exploit them as a gateway for hacking and other cyber attacks, the FBI has warned.

An alert from the FBI details the dangers of unsecured smart devices and how they can be abused by attackers, particularly when it comes to accessing them as part of criminal campaigns and a means of remaining anonymous while doing so.

The latter is particularly useful for foreign hackers, who can use the hijacked devices to hide where they're really attacking from - or that the attack is happening at all. zdnet.com

GDPR: What's really changed so far?
The European Commission's General Data Protection Regulation (GDPR) officially came into force across the European Union on 25 May, with the aim of bringing laws and obligations around personal data, privacy and consent up to date for the internet age.

But, after the flurry of emails before 25 May, afterwards it all seemed to go quiet. So while GDPR might be benefiting consumers by emptying their inboxes of unwanted mail, when it comes to businesses, what's happening with GDPR now?

This rush to ensure that users gave their consent to organisations was tied into the most highly publicised element of GDPR: that businesses must ensure that they're compliant with the data legislation in order so that the data of consumers is kept safe.

But in the event of data being breached, stolen, or otherwise misused and the organisation is found to be non-compliant with GDPR, they risk fines from the European Union of up to four percent of global turnover. While it's too early for any of these fines to have been imposed yet, making sure their systems were up to scratch continues to be a big project for many businesses even though the initial deadline has passed.

Away from the headline-grabbing prospect of fines, GDPR has started to have an impact on organisations elsewhere -- and it isn't just limited to Europe, as any business which has operations within the EU must be compliant. zdnet.com

Hacker Extortion: To Pay or Not to Pay?
How GDPR Could Turn Privileged Insiders into Bribery Targets

GDPR mandates hefty penalties for companies that are breached. Penalties can reach as high as 4% of a violators' annual revenue. (Remember, Google and Facebook are already facing $9 billion in fines). This means that in many cases, penalties will far outweigh the actual cost of a breach, which criminals know.

Rather than auction stolen data to fellow crooks for pennies or try and exact a ransom to unencrypt it, criminals will start to ransom stolen data back to the organizations they heist it from in exchange for not exposing it publicly.

The extortion price will be substantially higher than what could be earned on the Dark Web but significantly lower than an actual GDPR breach fine. Paying extortion may create an ethical dilemma for companies, but it will make smart business sense as it will be much lower than financial penalties.

Bribing Insiders

Privileged insiders are central to this scenario. Cybercriminals will be motivated to bribe them, as holders of the kingdom's keys, into giving up their credentials. Once criminals have hold of these, they will have an opportunity to earn payouts way beyond anything ever seen in the past.

Bribing insiders will only get easier. According to Ian Thornton-Trump, GDPR privacy regulations will actually shield criminals' operations in some cases. Other studies have shown that employees are willing to sell passwords. The promise of a reduced risk of getting caught combined with getting a piece of a substantial extortion payment may be more than many people can resist. Luckily, there are steps that organizations can take to avoid falling into this trap. darkreading.com

Starbucks partners with Alibaba, expanding delivery to 2,000 stores in China

Major websites still fail to steer users towards better passwords

Hackers can buy tools to break into your account for less than the cost of a pint - How you can fight back



Technology: Redefining Loss Prevention

The Future of LP/AP

Mike Lamb, VP of AP, Kroger
Mark Stinde, VP of AP, 7-Eleven
Kevin Colman, Group VP of AP, Macy's



With retail rolling out a multitude of new technologies faster than ever before, how are the core LP/AP executives in the store and at corporate being impacted? How involved are we in these rollouts on the front end? And on the back end, does it change the essence of LP's training, awareness, and investigative abilities?

With e-commerce fraud growing and a number of LP/AP executives now managing those processes, we now have a slight, invisible merging of IT Security and Loss Prevention that is being talked about. How far will this evolve?

In this roundtable discussion, three industry leaders share their perspectives on how technology is impacting LP's role now and in the future.

Episode Sponsored By

Joe & Amber Share
LinkedIn Advice

As we wind down LPNN Season 9, Co-MCs Joe LaRocca and Amber Bradley share some tried-and-true LinkedIn advice and Joe tells us about the "Wayne Hoover test".



What price range sees the most CNP fraud? It depends
Data on the price ranges that online fraudsters target most are effective in helping retailers be more aware of fraud tendencies. However, any price point can be a target to some criminals, and it's important to leverage this data to build a more effective approach to fraud reduction without sacrificing revenue or customer experience. Here are some ways to go about it.

Some things can't be extrapolated from price-range data alone, even within a specific vertical. One is whether that range represents where fraudsters target most often or only the one where they most often succeed.

Meanwhile, the merchant may see fewer fraud attempts but more losses and chargebacks in the $1,000 to $3,000 range because the fraud controls need refinement, not because fraudsters aren't after the more expensive goods. If thieves are succeeding in that lower price range, they'll be back for more and more of those items. This skews the price-range data and the store owner's attention toward items that are actually less appealing to thieves. All the while, the fraudsters are working on new ways to get those higher-end items, too. Another factor is the size of the resale market for stolen merchandise. Thieves may target mid-range items because there are more buyers, for example, for deeply discounted $3,000 handbags than for those originally priced at $15,000.

You can't necessarily tell from general price-range data how well it applies to your own business. That's because each business has a unique risk profile based on its vertical, products, customer base, fraud prevention practices and other factors. However, there's one price-range data point that Juniper found to hold true across verticals: an order value that's markedly higher than a merchant's average good order is more likely to be fraudulent. But that doesn't mean merchants should automatically reject that type of order. Instead, they can leverage the data they already collect to build a more effective approach to fraud reduction without sacrificing revenue or customer experience.

When you see news about a price range that's vulnerable to fraud, there's a natural impulse to establish new automatic rules to screen more stringently within that price range. However, using a rules-based approach alone can have unintended consequences. Automatically flagging more orders for review regardless of risk score can overwhelm a company's manual screening capabilities. And automatically rejecting more orders is almost certainly going to raise the number of false declines, which cost revenue and long-term customer relationships. What's more, shoring up defenses in one price range will move fraudsters to try a different price range or different fraud tactics within that price range. Fraud prevention is simply too dynamic for a one-time static fix to last.

A more effective approach is to compare price ranges in the news with your own fraud data to see if the trend holds true for your store-a spot check for possible problems. The ideal, though, is to identify your store's most vulnerable price ranges by analyzing all of your orders. This allows you to see which price ranges are targeted most often and which price ranges see the most completed fraud. (As with the handbag example above, those ranges may not be the same). csoonline.com

Zara Now Offering Online Shipping From Stores

Blue Apron loses customers and revenue in Q2

Wayfair's online sales grow 49% while losses increase more than 150%



NEORCA, METRORCA, NESPIN and RAM Work Together to Provide ORC Training to Law Enforcement

On July 18, 2018, law enforcement personnel and LP from across New England gathered at the New England State Police Intelligence Network (NESPIN) training facility to attend the fourth annual ORC Workshop. Sponsored and facilitated by the New England Organized Retail Crime Alliance (NEORCA), Metro Area Organized Retail Crime Alliance (METRORCA), and Retailers Association of Massachusetts (RAM), the full day training aims to raise awareness to the problem of ORC and provide topical training to local, state and federal law enforcement. This comprehensive workshop marked an evolution in this training effort that began four years ago and the feedback from the almost 80 law enforcement professionals in attendance was fantastic.

NEORCA has had a long-standing partnership with NESPIN but for this year's training, they teamed up with METRORCA, their sister ORC Alliance supporting New York City. NEORCA and METRORCA, with more than 5000 combined members have always had a fantastic partnership and this combined effort was the tangible manifestation of that relationship. Several months back, Ken Spurling, Sr. DLPM/ORC Investigator at Sephora and NEORCA's Chair in charge of training began working with TJ Flynn, Sr. Manager of Investigations at JCPenney and METRORCA President, Jason Adams, NEORCA President and Glen Browning Deputy Director of NESPIN to create what was unquestionably, the most robust training agenda since the inception of the training initiative.

Jason Adams, NEORCA President Kicks
 Off the Meeting

TJ Flynn, METRORCA President gives
an overview of ORC

Shanon LaCorte, Assistant Deputy AG - Organized Crime Task Force in the NY AG's Office discusses "Operation Sticky Fingers," a multi-million dollar ORC investigation.

Ken Spurling, NEORCA Training Chair presents a case study where ORC Alliances were utilized to close a significant investigation.

Click here to read the full recap

Sacramento, CA: Final Defendant Sentenced to time served in Target REDcard fraud scheme
Sacramento, CA: Thongchone Vongdeng, 38, of Stockton, was sentenced today by U.S. District Judge Troy L. Nunley to time served, which was three years in custody, for his participation in a scheme that involved hundreds of fraudulent transactions on Target REDcard accounts and at least 1,000 victims across the United States, U.S. Attorney McGregor W. Scott announced.

According to the court documents, between March 2014 and September 2015, Vongdeng and eight co-conspirators stole personal information from victims and created unauthorized accounts in order to purchase merchandise. Part of the scheme involved using Target REDcard account numbers to buy large amounts of electronics, prepaid gift cards, and other goods at Target locations throughout the Sacramento area, northern California, and elsewhere. justice.gov

San Rafael, CA: Man Arrested for $17,000 thefts from Grocery and Drug Store
in Marin County

San Rafael police arrested a Mill Valley man Wednesday on suspicion of stealing merchandise from four supermarkets and drug stores in Marin County. Two of the thefts occurred in San Rafael, one in Mill Valley and one in Strawberry between May 31 and early July. The stolen merchandise was valued at $17,000, San Rafael and Mill Valley police said. The Marin County Sheriff's Office and Mill Valley and San Rafael police departments investigated the thefts. The stolen merchandise in San Rafael were items that could be resold, including $2,000 of Nicorette gum, according to San Rafael police Sgt. Lisa Holton. Mill Valley police Lt. Lindsay Haynes said $5,000 of household and personal items were taken from a Safeway store in Mill Valley. Police served a search warrant Wednesday at a residence on Meadow Drive in Mill Valley and arrested 27-year-old Hank Alexander Mulholland. He was booked in Marin County Jail on suspicion of two counts of burglary and one count of grand theft. nbcbayarea.com

Racine County, WI: 2 Arrested in multiple Grocery Store thefts; products sold in Chicago to support drug habit
Melissa Kelly and Erin Staley, are facing charges of Felony Retail Theft. Officers responded to a Pick 'n Save on N. Green Bay Road for a shoplifting report. Surveillance footage showed Kelly and Staley, both of whom loss prevention was familiar with, stealing roughly $756 worth of merchandise. Later that same day, officers were dispatched to another Pick 'n Save for a shoplifting report. The suspects were detained after allegedly stealing over $500 worth of merchandise. Staley and Kelly allegedly told police that they planned to steal merchandise from Racine County stores to then sell to smaller stores in Chicago for money to support their heroin addiction. cbs58.com

Lafayette, IN: JC Penney Shoplifting turns to Robbery after pepper spray is used; entire rack of children's clothes stolen
Three would-be thieves turned into robbers Tuesday when they rolled out a rack full of children's clothes and loaded it into a SUV at the Tippecanoe Mall, according to Lafayette police. A loss prevention officer at J.C. Penney's noticed three people, two women and one man, concealing merchandise about 4:30 p.m. Tuesday and moved in to stop, police said. Pushing an entire rack of children's clothes past the checkout lanes, the three headed for the door, but to block the loss prevention officer, one of the women stopped, pulled a can of pepper spray and threatened to use it the store security officer, according to police. jconline.com

Santa Clarita, CA: T-Mobile Cell Phone thieves led Police on 100 MPH Car Chase
Oakland residents Tarik Nelson and Alaciyah Benton, both 23, were arrested after deputies discovered them in the restroom of a Carl's Jr. restaurant off the freeway. The grand theft call came in to deputies around 3 p.m. Wednesday about a potential burglary at the T-Mobile store in the River Oaks Shopping Center, according to Shirley Miller, spokeswoman for the Santa Clarita Valley Sheriff's Station. hometownstation.com

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Westminster, CO: Police shoot and kill theft suspect, another in custody; began with armed threat against Loss Prevention
A man who tried to hit a Westminster Police officer with a car as he attempted to escape from law enforcement is dead and another is in custody, a spokesperson with the police department said Thursday afternoon. Police officers were responding to a call of a theft in progress that was taking place in the 11800 block of Sheridan Blvd. at around 2:10 p.m. Officers were told that a male suspect threatened loss prevention personnel with a knife.

When officers got to the scene, they learned a man fled the scene on foot and another left in a car. Officers were able to find the suspect in the car as it was leaving the area. That suspect reportedly drove off and a chase ensued. During the chase, officers tried several times to disable the car, Kazell said, before the driver tried to hit an officer who was out of his patrol car. The officer then fired his gun and struck the suspect. kdvr.com

Bryan, TX: Man accidentally shot inside Vape shop
Officials say the business's owner and her fiance were at the store after hours around 2:30 Friday morning, when a gun fell off a table and shot the man through his calf. kbtx.com

Robberies, Incidents & Thefts

Bakersfield, CA: Valley Plaza Mall Apple Store theft caught on video
Apple Store representatives confirm the Valley Plaza Mall store was vandalized Wednesday night. The grab-and-dash robbery was caught on a 23ABC viewer's cell phone. The video provided shows two people dressed in black stealing a variety of Apple products including laptops. Apple representatives say their global security team and local law enforcement are investigating. turnto23.com

Greenwood, SC: Woman wanted in Goodwill theft case faces shoplifting charge
A woman wanted in connection with the theft of nearly $500 worth of merchandise from a local Goodwill was arrested and charged after police investigated a different theft case. Shelie Kaye Sadler, 23, was arrested Wednesday and charged with shoplifting and petit larceny.

At about noon Wednesday, Greenwood police went to Kohl's where a loss-prevention officer said two women were seen shoplifting. An officer reviewed surveillance video and saw the women walk into Kohl's, one barefooted. The barefooted woman then went to the shoe department and put on a pair of shoes, and later put a pair of sunglasses in her purse. The woman told officers she was just trying to get some shoes. Greenwood Police said Sadler was the same woman police caught on surveillance video last month climbing into a Goodwill donation bin. Officer Link told a reporter last month that the woman had stolen items worth $458 from donation bins and a trailer on the property. indexjournal.com

Fairfield, CT: Fairfield Police Officer buys clothes for Kohl's shoplifter
A call from a department store to take a shoplifter into custody is not an uncommon occurrence, but a responding officer paying for the stolen items is. That's what happened when Sgt. Hector Irizarry showed up at Kohl's on Tunxis Hill Road on July 11. "I saw a lady in need who couldn't afford to purchase clothing for her young daughter," Irizarry said. "Although the complainant signed a written statement requesting an arrest, I felt compelled to help a person in need, and to show her that we cared about her young daughter and her financial situation."

Irizarry was the supervisor on the call, and according to officer Ryan Mignone, Dannella Scarlett, 27, of Bridgeport, had been stopped by store security after she was seen allegedly concealing merchandise, and then tried to leave the store without paying. Scarlett had two small children with her, an infant and a 6-year-old girl. She told police she was having some hard times and was stealing the clothing for her daughters. Other than a previous larceny arrest, police said Scarlett had no other criminal history. The merchandise she was trying to steal was $156 worth of girls and juniors items, and $44 worth of adult products. Scarlett was charged with sixth-degree larceny, and released on a promise to appear. newstimes.com

Jacksonville, FL: C-Store Employee stops man in wheelchair from robbing store

Peoria, IL: Man throws cheese at Kroger Security Guard; didn't like his uniform

Akiachak, AK: Alaska State Troopers arrest 5 in $6,000 Burglary from Village Store

Fruita, CO: Man arrested in 2016 robbery of Family Dollar

Menlo Park, CA: Serial BevMo Burglar arrested; hit BevMo 3 times, connected to 5 other burglaries

Red Deer, Alberta, CA: Truck drives through Parkland Mall, hauls off 2 ATMs in brazen Smash and Grab

Centurion, South Africa: Gang of Jewelry Robbers Smash & Grab store at Mall at Reds in Rooihuiskraal

Sentencings & Charges

Edwardsville, IL: Man involved in Grocery store Robberies Pleads Guilty to Murder
A defendant in a Madison County first-degree murder case pleaded guilty Thursday and was sentenced to 35 years in prison after he was already serving a 40-year sentence on federal charges, including robbery. Assistant State's Attorney Jennifer Mudge told Judge Kyle Napp Thursday that Lamarcus D. Jackson was one of two men who forced their way into the Venice home of Calvin L. Tally. She said Jackson and an accomplice were after money and possibly drugs.

In addition to the Madison County murder, Undray Webb, Lamarcus Jackson and Byron Holton, all three of Cahokia, entered the Alps Grocery Store in Cahokia. Webb, Jackson and Holton pointed the firearms at the store employees and took approximately $1,700 from the registers and a safe and fled the store. One month later, on Jan. 11, 2015, Webb, Jackson, Holton and a fourth conspirator, Devante Hodges, entered the Shop n' Save in Cahokia, masked, gloved and armed with firearms. Webb also admitted to being one of the four gunmen who robbed the Shop 'n Save a month later and identified Holton. thetelegraph.com

Sioux Falls, SD: More charges for Sioux Falls man suspected of theft, arson and bomb-making
A Sioux Falls man has been charged with the theft of three guns from a hardware store - in addition to the numerous other charges he's racked up in the past month. Mark Christopher Einerwold, 43, was indicted Wednesday for three charges of grand theft, bringing the total number of felonies he is facing to 11. Court documents say the new charges relate to a July 17 incident in which Einerwold stole a shotgun, a rifle and a handgun from a Nyberg's Ace Hardware. Authorities also found an anti-government manifesto at his home, as well as a jacket that said "Antifa." argusleader.com

Emporia, KS: Woman gets probation for role in Flinthills Mall Burglary
Cheryl Dains, 47, was handed 24 months probation for single felony counts of possession of methamphetamine and burglary of a non-dwelling. During the early morning hours of Nov. 4, 2017, Dains and Muoio broke into two stores from the interior of the mall. In claiming losses, Buckle store managers listed 43 pairs of sunglasses, 39 watches, eight pairs of jeans and two sweaters in the amount of $14,500. Hibbett Sports staff said losses from stolen apparel and sports equipment amounted to $9,000. Both stores reported separate damages to their exterior metal security gates - which had been cut into with the use of power tools - in excess of $7,000 each. Dains to split restitution payments in the amount of $29,227.76 with co-defendant Jeffrey Muoio. emporiagazette.com


ABC Supply - Nashville, TN - Burglary
Apple - Bakersfield, CA - Robbery
C- Store - Lake Worth, FL - Robbery
C-Store - Rome, GA - Burglary
C-Store - Akiachak, AK - Burglary
C-Store - Waller County, TX - Burglary
C-Store - Houston, TX - Burglary
C-Store - Wood River, IL - Burglary
CVS - Gainesville, FL - Armed Robbery
Gas Station - Jacksonville, FL - Armed Robbery
Goodwill - Little Rock, AR - Armed Robbery
Grocery - Jackson Heights, NY - Burglary
Grocery - Dothan, AL - Burglary
JC Penney - Lafayette, IN - Robbery
McDonald's - Raleigh, NC - Armed Robbery
Pharmacy - La Quinta, CA - Burglary
Sheetz - St Mary's, MD - Robbery
Sprint - Howland, OH - Burglary
T-Mobile - Valencia, CA - Robbery
7-Eleven - Draper, UT - Robbery/ Assault
7-Eleven - Dale City, VA - Robbery



Daily Totals:
11 robberies
10 burglaries
0 shootings
0 killings


Weekly Totals:
55 robberies
49 burglaries
2 shootings
1 killing




None to report.

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It always boils down to the people - the team. No matter how sophisticated we become or how fast and efficient our systems are, it's always the people that make it work or not work for that matter. So many hide so much behind the technology that I wonder if we the people are losing ground at times. It's easy to sit back, get work done, shuffle our emails and feel like we accomplished a lot. But at the end of the day have we really?

Just a Thought,
Gus Downing


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